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Panasonic KX-FC228FX Operating Instructions Manual
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Panasonic KX-FC228FX Operating Instructions Manual

Panasonic KX-FC228FX Operating Instructions Manual

Compact plain paper fax with dect
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Please read these operating instructions
before using the unit and save for future
reference.
Charge the battery for about 7 hours
before initial use.
This unit is compatible with Caller ID and
SMS. To use these features, you must
subscribe to the appropriate service of
your service provider.

Operating Instructions

Compact Plain Paper Fax with DECT
KX-FC228FX
Model No.

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Summary of Contents for Panasonic KX-FC228FX

  • Page 1: Operating Instructions

    Operating Instructions Compact Plain Paper Fax with DECT KX-FC228FX Model No. Please read these operating instructions before using the unit and save for future reference. Charge the battery for about 7 hours before initial use. This unit is compatible with Caller ID and SMS.
  • Page 2 L Panasonic Communications Co., Ltd. declares that this equipment is in compliance with the essential requirements and other relevant provisions of Radio & Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC. Declarations of Conformity for the relevant Panasonic products described in this manual are available for download by visiting: http://www.doc.panasonic.de...

  • Page 3: Important Information

    Important Information 15. Do not use this unit to report a gas leak, when in the Important Information Safety Instructions Important safety instructions vicinity of the leak. SAVE THESE When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric INSTRUCTIONS shock, or personal injury.

  • Page 4: For Best Performance

    Important Information Environment Information on Disposal for Users L Keep the unit away from electrical noise generating devices, such as fluorescent lamps and motors. of Waste Electrical & Electronic L The unit should be kept free from dust, high temperature and vibration. Equipment (private households) L The unit should not be exposed to direct sunlight.

  • Page 5: Table Of Contents

    Table of Contents 1. Introduction and Installation 4. Fax 1. Table of Contents Accessories Sending Faxes Included accessories........7 Sending a fax manually ........27 Accessory information ........7 Document requirements.......28 Finding the Controls Sending a fax using the phonebook and one touch dial............28 Button descriptions of the base unit ....
  • Page 6 Table of Contents 10.Help Error Messages 10.1 Error messages – Reports ......57 10.2 Error messages – Display ......58 Troubleshooting 10.3 When a function does not work, check here 60 11.Maintenance Jams 11.1 Recording paper jams ......... 67 11.2 Document jams ........... 68 Cleaning 11.3 Document feeder/recording paper feeder/ scanner glass cleaning........

  • Page 7: Introduction And Installation

    – Belt clip (Model No./Part No. KX-TCA718EX) – DECT repeater (Model No./Part No. KX-A272) *1 To ensure the unit operates properly, we recommend using the Panasonic replacement film. The ink film is not reusable. Do not rewind and use the ink film again.

  • Page 8: Button Descriptions Of The Base Unit

    1. Introduction and Installation L To search for a stored item (page 21, page 28). Finding the Controls 1.3 Button descriptions of the {SET} L To store a setting during programming. base unit {TONE} H IJ K L To change from pulse to tone temporarily during dialling when your line has rotary pulse service.

  • Page 9: Button Descriptions Of The Cordless Handset

    1. Introduction and Installation 1.4 Button descriptions of the 1.5 Display descriptions of the cordless handset cordless handset Display icons Display Meaning icon Within range of a base unit L When flashing: Cordless handset is searching for base unit (out of range of base unit, cordless handset is not registered to base unit, no power on base unit)

  • Page 10: Overview

    1. Introduction and Installation 1.6.2 Cordless handset 1.6 Overview 1.6.1 Base unit 1 Charge indicator Ringer indicator Message indicator 2 Receiver 3 Microphone 4 Speaker 1 Document guides 2 Paper tray 3 Metal recording paper guide 4 Paper support 5 Recording paper exit 6 Recording paper entrance 7 Antenna 8 Microphone...

  • Page 11: Ink Film

    1. Introduction and Installation L Make sure the blue gear (2) and white gear (3) Installation 1.7 Ink film are installed as shown. The included film roll is a starter ink film. Open the front cover. Release the back cover by pushing the green button Turn the blue gear (4) in the direction of the arrow (1).

  • Page 12: Paper Tray

    1. Introduction and Installation Correct 1.8 Paper tray 1 turn Pull up the metal recording paper guide (1), then install the paper tray (2). Tight Incorrect No ink film is wrapped around the blue core. Slack/Crease Reverse L Make sure the arrows on the paper tray and the unit match.

  • Page 13: Recording Paper

    3, 7. Fan the paper to prevent paper jams. L When replacing batteries, we recommend using the Panasonic rechargeable batteries noted on page 3, 7. L Wipe the battery ends (S, T) with a dry cloth. L Install the batteries without touching the battery ends (S, T) or the unit contacts.

  • Page 14: Preparation

    2. Preparation L If you use the unit with a computer and your internet 2 Preparation Connections and Setup 2.1 Connections provider instructs you to install a filter (3), please connect the telephone line cord of the unit. Important: L The unit will not function when there is a power failure.

  • Page 15: Battery Charge

    Clean more often if the unit is subject to grease, dust, or high humidity. Battery strength Battery icon Battery strength High Medium When flashing: Needs to be charged. Panasonic Ni-MH battery performance (included batteries) Operation Operating time In continuous use 17 hours max. In continuous standby 180 hours max. mode...

  • Page 16: Volume

    2. Preparation Volume 2.4 Adjusting cordless handset 2.5 Adjusting base unit volume volume {SET} {j/OK} {^}{V}{>} {ih} {A}{B} Ringer volume Ringer volume While the unit is idle, press {A} or {B}. 1. {j/OK} L If there are any documents in the document 2.

  • Page 17: Date And Time

    2. Preparation Initial Programming 2.6.2 With the base unit 2.6 Date and time {SET} The date and time can be set using either the cordless handset or the base unit. L The other party’s fax machine will print the date and time on the top of each page you send according to your unit’s date and time setting.

  • Page 18: Your Logo

    2. Preparation 2.7 Your logo 2.8 Your fax number You can program your logo (name, company name, etc.) You can program your fax number so that it appears on so that it appears on the top of each page sent. the top of each page sent.

  • Page 19: Telephone

    3. Telephone 3 Telephone Making and Answering Calls 3.1.2 With the base unit 3.1 Making phone calls 3.1.1 With the cordless handset {^}{V}{>} {ih} {C/T} Lift the cordless handset and press {C}. L To make hands-free phone calls, press {s}. Dial the telephone number.

  • Page 20: Answering Phone Calls

    3. Telephone Automatic Dialling 3.2 Answering phone calls 3.3 Cordless handset phonebook You can store 50 items to the cordless handset phonebook. 3.2.1 With the cordless handset When the system has additional cordless handsets (page 52), each cordless handset can have its own phonebook.

  • Page 21: Chain Dial (Cordless Handset Only)

    3. Telephone 3. Press {^} or {V} repeatedly to scroll through the L You can copy phonebook items between the base phonebook if necessary. unit and the cordless handset (page 53). 3.3.3 Editing a stored item {ERASE} {SET} {STOP} Changing a name, phone number 1.

  • Page 22: One Touch Dial (Base Unit Only)

    3. Telephone Edit the telephone number if necessary. For further L To cancel erasing, press {STOP}. details, see the storing procedure on page 21. i {SET} {SET} Note: L The corresponding base unit phonebook item will not 3.5.4 Erasing a stored item be erased.

  • Page 23: Caller Id

    3. Telephone Caller ID To confirm caller information by printing the Caller 3.7 Caller ID service ID list (Base unit only) This unit is compatible with the Caller ID service – To print manually, see page 71. offered by your local telephone company. To use this –...

  • Page 24: Editing A Caller's Telephone Number Before Calling Back

    3. Telephone L Press dial key ({0} to {9}) to add, {C/T} to 3.8.2 With the base unit delete. {C} or {s} {CALLER ID} 3.9.2 With the base unit Press {CALLER ID}. Press {A} or {B} repeatedly to display the desired item.

  • Page 25: Using Sms (Short Message Service)

    3. Telephone “Settings” i {>} If a name is required, enter the name, up to 16 characters (see page 55 for character entry). i “Message Centre1” or “Message Centre2” i {j/OK} {>} Enter the telephone number, up to 24 digits. i Enter/edit the number as necessary.

  • Page 26: Receiving A Message

    3. Telephone To send the message, press {j/OK}. i “Send” Enter a message (page 55). i {j/OK} i {>} Edit the destination phone number and/or press Press and hold {C/T} to erase all numbers, then {j/OK}. continue from step 4, “3.15.1 Writing and sending a Continue from step 5, “3.15.1 Writing and sending a new message”, page 25.

  • Page 27: Fax

    4. Fax 4 Fax Sending Faxes To send more than 10 pages at a time 4.1 Sending a fax manually Insert the first 10 pages of the document. Add the other pages (up to 10 at a time) on top of the previously inserted pages while the last page is being fed into the unit.

  • Page 28: Document Requirements

    4. Fax L Check that ink, paste or correction fluid has dried 4.2 Document requirements completely. L To send a document with a width of less than 210 Minimum document size mm, we recommend using a copy machine to copy the original document onto A4 or letter-sized paper, then sending the copied document.

  • Page 29: Broadcast Transmission

    4. Fax L After transmission, the unit will automatically 4.4 Broadcast transmission print a report (Broadcast sending report). Note: By storing the base unit’s phonebook items (page 21) L If you select “FINE”, “SUPER FINE” or “PHOTO” into the broadcast memory, you can send the same resolution, the number of pages that the unit can document to multiple parties (up to 20).

  • Page 30: Selecting The Way To Use Your Fax Machine

    4. Fax Receiving Faxes 4.5.2 Use only as a fax (FAX ONLY mode) 4.5 Selecting the way to use your Your situation fax machine You have a separate telephone line just for faxes. Depending on your situation, select the way you prefer to Setup use your fax machine.

  • Page 31: Receiving A Fax Manually - Auto Answer Off

    4. Fax L The {AUTO ANSWER} indicator on the base unit turns OFF and r disappears from the cordless handset display. AUTO ANSWER {j/OK} {>} {ih} Note: L Make sure feature #73 is set to “TEL/FAX” beforehand (page 47). How phone calls and faxes are received If the call is a phone call, the fax machine will ring.

  • Page 32: Activating Tel/Fax Mode

    4. Fax Note: try to receive a fax even if no fax calling tone is L To receive fax documents using the extension detected. telephone, you must set the remote fax activation to Note: ON (feature #41 on page 45) beforehand. The L The auto disconnection code can be changed in default setting is ON.

  • Page 33: Receiving A Fax Automatically - Auto Answer On

    4. Fax Note: 4.7 Receiving a fax automatically L Make sure feature #77 is set to “TAM/FAX” beforehand (page 47). – Auto answer ON How phone calls and faxes are received Note: When receiving calls, the unit works as an answering L By default, the unit reduces the size of the received machine and/or fax.

  • Page 34: Receive Polling (Retrieving A Fax Placed On Another Fax Machine)

    4. Fax Activating FAX ONLY mode with the cordless 4.9.2 Storing undesired callers handset You can register up to 10 undesired numbers from the 1. {j/OK} i “Answer System” i {>} Caller ID list (page 23) if you do not wish to receive faxes from them.

  • Page 35: Copy

    5. Copy L If the document exceeds the memory capacity, 5 Copy Copying 5.1 Making a copy copying of the exceeded document will be cancelled and this feature will be turned OFF automatically. To stop copying Press {STOP}. 5.1.1 More copying features To enlarge a document 1.
  • Page 36 5. Copy 5. Press {A} or {B} repeatedly to display “COLLATE ON”. i {START} Example: Making 2 copies of a 4-page original document Collated pages Uncollated pages Note: L The unit will store the documents into memory while collating the copies. If memory becomes full while storing, the unit will only print out the stored pages.

  • Page 37: Answering Machine

    6. Answering Machine the caller that the unit will not record any incoming 6 Answering Machine Greeting 6.1 Recording your greeting messages. message To check the greeting message The unit has a pre-recorded greeting message for Press {GREETING CHECK}. TAM/FAX mode. If you record your own greeting L The unit will play the greeting message.

  • Page 38: Listening To Recorded Messages

    6. Answering Machine Incoming Messages If you subscribe to Caller ID service 6.2 Listening to recorded During playback, you can call back the displayed name messages or number using the base unit. 1. Press {MENU} during playback. When the unit has recorded new voice messages: L The base unit stops playback.

  • Page 39: Using The Answering Machine With The Cordless Handset

    6. Answering Machine Remote Operation To stop playback 6.4 Using the answering machine Press {9}. with the cordless handset If you subscribe to Caller ID service Helpful hints: During playback, you can call back the displayed name L To activate TAM/FAX mode with the cordless or number using the cordless handset.

  • Page 40: Operating From A Remote Location

    6. Answering Machine 1. {j/OK} i “Answer System” i {>} Direct commands 2. “Settings” i {>} Erases greeting message (during {*}{6} 3. “Call Screening” i {>} greeting message playback) 4. “On” or “Off” i {>} i {ih} *1 If pressed within the first 5 seconds of a message, Note: the previous message will be played.
  • Page 41 6. Answering Machine Remote command Repeats a message (during playback) Skips a message (during playback) Plays new messages Plays all messages Plays greeting message Records greeting message Stops current operation Turns OFF auto answer setting Erases a specific message (during {*}{4} playback) Erases all messages...

  • Page 42: Programmable Features

    7. Programmable Features 7 Programmable Features 7.1 Base unit programming 1. {MENU} 2. Press {#} and the 2-digit code. 3. Press the desired command to display the desired setting. L This step may be slightly different depending on the feature. 4.

  • Page 43: Cordless Handset

    7. Programmable Features Feature Feature code Selection {1} “1 MINUTE” Changing the maximum {#}{1}{0} {2} “GREETING ONLY”: The unit plays the greeting message but recording time for incoming messages does not record any incoming messages. {3} “3 MINUTES” (default) Note: L You can also program this feature with the cordless handset (page 40).
  • Page 44 7. Programmable Features Feature Feature code Selection Sending a fax at a This feature allows you to take advantage of low-cost calling {#}{2}{5} specified time hours offered by your telephone company. This feature can be set up to 24 hours in advance of the desired time. {0} “OFF”...
  • Page 45 7. Programmable Features Feature Feature code Selection Receiving oversized If the size of the document sent by the other party is as large as {#}{3}{6} documents or larger than the recording paper, the unit can reduce the document and print it. Select the desired reduction rate. {1} “72%”...

  • Page 46: Cordless Handset

    7. Programmable Features Feature Feature code Selection Setting the auto To answer a call with an extension telephone in TEL/FAX mode {#}{4}{9} disconnection (page 32) or TAM/FAX mode (page 33), activate this feature and program the code. {0} “OFF” {1} “ON” (default) 1.

  • Page 47: Cordless Handset

    7. Programmable Features Feature Feature code Selection Setting recall/flash time The recall/flash time depends on your telephone exchange or {#}{7}{2} (for the base unit and host PBX. cordless handset) {1} “900msec.” {2} “700msec.” {3} “600msec.” (default) {4} “400msec.” {5} “300msec.” {6} “250msec.”...

  • Page 48: Cordless Handset

    7. Programmable Features Feature Feature code Selection Resetting advanced {0} “NO” (default) {#}{8}{0} features to their default {1} “YES” settings To reset the advanced features: 1. {MENU} i {#}{8}{0} 2. Press {1} to select “YES”. i {SET} i {SET} Note: L The ECM selection (feature #68 on page 46) will not be reset.

  • Page 49: Cordless Handset Programming

    7. Programmable Features Cordless Handset 7.2 Cordless handset programming 1. {j/OK} 2. Press {^} or {V} to select “Handset Setup”. i {>} 3. Press {^} or {V} to select the desired item in the {j/OK} cordless handset settings menu. i {>} {^}{V}{>} {ih} 4.
  • Page 50 {j/OK} “Repeater Mode” (“Off”): page 52 *1 If you change the PIN, please make note of your new PIN. The unit will not reveal the PIN to you. *2 If you forget your PIN, consult your nearest Panasonic service centre.
  • Page 51 7. Programmable Features 3. “Call Restrict” i {>} 7.2.2 Time settings 4. Enter “0000” (default base unit PIN). L If you forget your PIN, contact our service Alarm personnel. An alarm will sound for 3 minutes at the set time once or 5.

  • Page 52: Multi-Unit Operation

    8.2.2 Increasing the range of the base unit You can increase the signal range of the base unit by 8.2 Registering a cordless using a DECT repeater. Please use only Panasonic DECT repeater. See page 7 for accessory information. handset to a base unit...

  • Page 53: Transferring A Call/Conference

    8. Multi-unit Operation With the base unit To page another cordless handset, press the desired cordless handset number. {INTERCOM} Base unit: To page one cordless handset, press the desired cordless handset number. Press {SP-PHONE} to answer the page. To page all cordless handsets, press {0}. Another cordless handset: L The destination cordless handset(s) will beep Press {C} or {s} to answer the page.
  • Page 54 8. Multi-unit Operation 8.5.1 To the base unit or another cordless handset (using the cordless handset) Copying one phonebook item 1. Find the desired cordless handset phonebook item (page 20). i {j/OK} 2. “Copy” i {>} 3. To copy to the base unit, press {0}. To copy to another cordless handset, press the desired cordless handset number you wish to send the cordless handset phonebook item to.

  • Page 55: Useful Information

    9. Useful Information 9 Useful Information 9.1 Character entry The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. The available character entry modes are Alphabet (ABC), Numeric (0-9), Greek (F), Extended 1 (G), Extended 2 (H), and Cyrillic (I).
  • Page 56 9. Useful Information Extended 2 character table (O) L The following are used for both uppercase and lowercase: Cyrillic character table (P) 9.1.3 When writing SMS messages Alphabet character table (ABC) Numeric entry table (0-9) Greek character table (M) Extended character table (N) L The following are used for both uppercase and lowercase:...

  • Page 57: Error Messages - Reports

    10. Help 10 Help 10.1 Error messages – Reports If a problem occurs during fax transmission or reception, one of the following messages will be printed on the sending and journal reports (page 27). Message Code Cause & Solution COMMUNICATION ERROR 40-42 L A transmission or reception error occurred.

  • Page 58: Error Messages - Display

    10. Help 10.2 Error messages – Display If the unit detects a problem, one or more of the following messages will appear on the display. 10.2.1 Base unit Display Cause & Solution “BACK COVER OPEN” L The back cover is open. Close the back cover firmly. “BUSY”...
  • Page 59 L The other party’s fax machine is busy or has run out of recording paper. Try again. “OPEN CABINET L Please use genuine Panasonic replacement film (page 7). CHECK FILM SLACK” L The ink film is slack. Tighten it (see step 5 on page 11).

  • Page 60: When A Function Does Not Work, Check Here

    10. Help Display Cause & Solution “You must first L You must subscribe to Caller ID service. Once you receive caller information subscribe to Caller ID.” after subscribing to Caller ID service, this message will not be displayed. Troubleshooting 10.3 When a function does not work, check here If you still have difficulties after following the instructions in this section, reset the unit.
  • Page 61 10. Help Problem Cause & Solution During programming, I L All or part of the number is the same as another code or ID. Change the cannot enter the code or ID number: number. – remote operation ID (code): page 40, or feature #11 on page 43. –...
  • Page 62 Cancel unused cordless handset registrations from the base unit (page 52). L You entered the wrong PIN. If you forget your PIN, consult your nearest Panasonic service centre. L Place the cordless handset and the base unit away from other electrical appliances.

  • Page 63: Fax – Receiving

    10. Help 10.3.4 Fax – sending Problem Cause & Solution I cannot send documents. L The other party’s fax machine is busy or has run out of recording paper. Try again. L The other party’s machine is not a fax machine. Check with the other party. L The other party’s fax machine failed to answer the fax automatically.
  • Page 64 Cause & Solution The printing quality is poor. Please do not reuse the ink film! Please use genuine Panasonic replacement film. Refer to page 7 for further details. L The thermal head is dirty. Clean it (page 70). L If documents can be copied properly, the unit is working normally. The other party may have sent a faint document or there may be something wrong with the other party’s machine.
  • Page 65 The printing quality is poor. Please do not reuse the ink film! Please use genuine Panasonic replacement film. Refer to page 7 for further Original details. L The thermal head is dirty. Clean it (page 70). A BC L Some paper has instructions recommending which side to print on.
  • Page 66 10. Help Problem Cause & Solution “FD” is displayed. L The unit could not connect to the SMS message centre. Confirm that the correct SMS message centre numbers are stored (page 25). Confirm that SMS is turned ON (page 25). “FE”...

  • Page 67: Maintenance

    11. Maintenance Turn the blue gear (5) in the direction of the arrow 11 Maintenance Jams 11.1 Recording paper jams until the ink film is tight (6) and at least one layer of ink film is wrapped around the blue core (7). 11.1.1 When the recording paper has jammed in the unit The display will show the following.

  • Page 68: Document Jams

    11. Maintenance Close the back cover securely by pushing down on the dotted area at both ends (8), then close the 11.2 Document jams front cover securely (9). Open the front cover. Remove the jammed document carefully (1). Install the paper tray (page 12), then insert the recording paper gently (page 13).

  • Page 69: Cleaning

    11. Maintenance Caution: Cleaning 11.3 Document feeder/recording L Do not use paper products, such as paper towels or tissues. paper feeder/scanner glass cleaning Clean the document feeder/recording paper feeder/scanner glass when: – Documents or recording paper frequently misfeed. – Smudges or black/white lines appear on the original document when sending or copying.

  • Page 70: Thermal Head Cleaning

    11. Maintenance Caution: 11.4 Thermal head cleaning L To prevent a malfunction due to static electricity, do not use a dry cloth and do not If smudges or black/white lines appear on a touch the thermal head directly. copied/received document, check whether there is dust on the thermal head.

  • Page 71: General Information

    12. General Information 12 General Information Printed Repor ts Specifications 12.1 Reference lists and reports 12.2 Specifications (Base unit only) 12.2.1 Base unit You can print out the following lists and reports for your ■ Applicable lines: reference: – “SETUP LIST” Public Switched Telephone Network –...
  • Page 72 12. General Information ■ Copy memory capacity: vellum paper. These materials may transfer onto Approx. 10 pages (Based on the ITU-T No. 1 Test Chart the fusing roller and cause damage. in fine resolution.) – Moist paper L Some paper only accepts print on one side. Try using *1 Transmission speed depends upon the contents of the other side of the paper if you are not happy with the pages, resolution, telephone line conditions and...

  • Page 73: Index

    13. Index Base unit: 8 13. Index 13.1 Index Cordless handset: 9 C Caller ID # #01 Date and time: 17 Calling back: 23 #02 Your logo: 18 Storing: 24 #03 Your fax number: 18 CALLER ID LIST: 23, 44, 71 #04 Sending report: 27 Caller’s recording time: 43 #06 FAX ring count: 42...
  • Page 74 13. Index J Jams Caller ID: 71 Document: 68 Journal: 27, 71 Recording paper: 67 Phonebook: 71 JOURNAL REPORT: 27, 71 Power down: 66 Junk fax prohibitor: 34 Printer test: 71 Sending: 27 K Keytones: 49 Setup: 71 L Language: 49 Reset (Base unit): 48 Listening to recorded messages: 38, 39, 40 Resolution: 27, 35...
  • Page 75 Notes...

  • Page 76: Dect Cordless Handset

    Global web site: http://panasonic.net Copyright: L This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd.

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