KX-FC265GR-T TABLE OF CONTENTS PAGE PAGE 1 Safety Precautions -----------------------------------------------5 6.7.2. Bell Detection Circuit ------------------------------ 39 1.1. For Service Technicians ----------------------------------5 6.7.3. On/Off Hook Circuit--------------------------------- 39 1.2. AC Caution---------------------------------------------------5 6.7.4. Pulse Dial Circuit------------------------------------ 39 1.3. Personal Safety Precautions ----------------------------6 6.7.5. Line Amplifier and Side Tone Circuit ----------- 39 1.3.1.
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KX-FC265GR-T 12.3.2. Special Service Journal Reports -----------------88 15.1.3. How to Adjust -------------------------------------- 176 12.3.3. Communication Section----------------------------92 15.1.4. Frequency and Voltage Adjustment ---------- 177 12.4. Remote Programming --------------------------------- 101 15.2. Adjustment Standard (Base Unit) ------------------ 179 12.4.1. Entering the Remote Programming Mode 15.2.1.
KX-FC265GR-T 1 Safety Precautions 1. Before servicing, unplug the AC power cord to prevent an electric shock. 2. When replacing parts, use only the manufacturer's recommended components. 3. Check the condition of the power cord. Replace if wear or damage is evident.
KX-FC265GR-T 1.3. Personal Safety Precautions 1.3.1. Moving Sections of the Unit Be careful not to let your hair, clothes, fingers, accessories, etc., become caught in any moving sections of the unit. The moving sections of the unit are the rollers and a gear. There is a separation roller and a document feed roller which are rotated by the document feed motor.
KX-FC265GR-T 1.4. Service Precautions 1.4.1. Precautions to Prevent Damage from Static Electricity Electrical charges accumulate on a person. For instance, clothes rubbing together can damage electric elements or change their electrical characteristics. In order to prevent static electricity, touch a metallic part that is grounded to release the static electricity.
KX-FC265GR-T 2 Warning 2.1. About Lead Free Solder (PbF: Pb free) Note: In the information below, Pb, the symbol for lead in the periodic table of elements, will refer to standard solder or solder that contains lead. We will use PbF solder when discussing the lead free solder used in our manufacturing process which is made from Tin (Sn), Silver, (Ag), and Copper, (Cu).
KX-FC265GR-T 2.3. Insulation Resistance Test 1. Unplug the power cord and short the two prongs of the plug with a jumper wire. 2. Turn on the power switch. 3. Measure the resistance value with an ohmmeter between the jumpered AC plug and each exposed metal cabinet part (screw heads, control shafts, bottom frame, etc.).
KX-FC265GR-T 3 Specifications Any details given in these instructions are subject to change without notice. 3.1. Base Unit Applicable Lines: Public Switched Telephone Network Document Size: Max. 216 mm in width, Max. 600 mm in length Effective Scanning Width: 208 mm...
DECT repeater ------------------- To ensure the unit operates properly, we recommend using the Panasonic replacement film. The ink film is not reusable. Do not rewind and use the ink film again. Replacement batteries may have a different capacity from that of the supplied batteries.
KX-FC265GR-T 6.2. General Block The following is an outline of each device IC on the digital board. (Refer to General Block Diagram (P.17).). 1. ASIC (IC10) Composed mainly of an address decoder and a modem control. Controls the general FAX operations.
KX-FC265GR-T 6.3. Control (Facsimile) Section 6.3.1. ASIC (IC10) This custom IC is used for the general FAX operations. 6. IMAGE DATA RAM: 1. CPU: This memory is programmed into the ASIC and uses 8 This model uses a Z80 equivalent to the CPU operating KB for the image processing.
KX-FC265GR-T 6.3.4. Reset Circuit (Watch Dog Timer) The output signal (reset) from pin 2 of the voltage detect IC (IC10) is input to the ASIC (IC10) 114 pin. 1. During a momentary power interruption, a positive reset pulse of 60 msec is generated and the system is reset completely.
KX-FC265GR-T 6.3.5. Supervision Circuit for the Thermal Head Temperature 1. Function The thermistor changes the resistor according to the temperature and uses the thermistor's characteristics. The output of pin 139 of IC10 becomes a low level. Then when it becomes a high level, it triggers point A In point C, according to the voltage output time, the thermal head's temperature is detected.
KX-FC265GR-T 6.4. Facsimile Section 6.4.1. Image Data Flow During Facsimile Operation Copy (Fine, Super-Fine, Half Tone) 1. Line information is read by CIS (to be used as the reference white level) via route1, and is input to IC10. Refer to Block Dia- gram (P.22)
KX-FC265GR-T 6.4.3. Thermal Head 1. Function This unit utilizes the state of the art thermal printer technology. The ink film is chemically processed. The ink film is comprised of two parts: an ink layer and a base film. When the thermal head contacts this ink film, it emits heat momentarily, and the ink layer is melted and transferred to the paper.
KX-FC265GR-T 6.4.4. Scanning Block The scanning block of this device consists of a control circuit and a contact image sensor made up of a celfoc lens array, an LED array, and photoelectric conversion elements. When an original document is inserted and the start button pressed, pin 138 of IC10 goes to a low level and Q20 are turned ON, pin 34 of IC10 goes to a high level and the transistor Q21 turns on.This applies voltage to the LED array to light it.
KX-FC265GR-T 6.4.5. Stepping Motor Drive Circuit 1. Function One individual stepping motor is used for transmission and reception. It feeds the document or recording paper synchronized for reading or printing. 2. Circuit Operation During motor driving, pin 124 of ASIC IC10 becomes a high level, and Q403, Q402 turns ON. As a result, +24V is supplied to the motor coil.
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KX-FC265GR-T When the motor suspends while it is in the receive mode (about 70~80 msec), pin 124 of ASIC IC10 becomes a low level and Q403 turns OFF. Then Q402 also turns OFF, and instead of +24 V, +6 V is supplied through D401 so that the motor is held in place.
KX-FC265GR-T 6.5. Sensor and Switches All of the sensor and switches are shown below. Sensor Circuit Location Sensor Sensor or Switch Name Error Message (*1) Operation Panel SW351 Document top sensor [REMOVE DOCUMENT] SW352 Document set sensor [CHECK DOCUMENT] Sensor P.C.Board...
KX-FC265GR-T 6.5.1. Document Top Sensor (SW351) When a document is brought to the read position, the SW turns ON, and the input signal of IC301-6 pin (Operation Board) becomes a low level. When there is no document at the read position, the SW turns OFF, and the input signal of IC301-6 pin (Operation Board) becomes a high level.
KX-FC265GR-T 6.5.3. Paper Top Sensor (SW1001) When the recording paper is loaded on the print head or the recording paper cover is opened, the paper top sensor SW turns ON, and the input signal of IC10-43 pin (Digital Board) becomes a low level. Usually, the SW turns OFF, and the input signal of IC10-43 pin (Digital Board) becomes a high level.
KX-FC265GR-T 6.5.5. Film End Sensor (SW1003) When the operation panel cover is closed and a film is set, the SW turns ON, and the input signal of IC10-39 pin (Digital) becomes a low level. When the cover is opened, the SW turns OFF, and the input signal of IC10-39 pin (Digital) becomes a high level.
KX-FC265GR-T 6.6. Modem Section 6.6.1. Function The unit uses a 1 chip modem (IC3) that serves as an interface between the control section for FAX transmission and reception and the telephone line. During a transmitting operation, the digital image signals are modulated and sent to the telephone line.
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KX-FC265GR-T 3. Facsimile Call Time Series As shown in the following diagram, the facsimile call time series is divided into five phases. Phase A: Call setting Call setting can be manual/automatic. Phase B: Pre-message procedure Phase B is a pre-processing procedure and sequence for confirming the status of the terminal, transmission route, etc., and for terminal control.
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KX-FC265GR-T 6. Explanation of Communication and Compression Technology a. G3 Communication Signals (T. 30 Binary Process) For G3 Facsimile communication, this is the procedure for exchanging control signals between the sending and receiving machines both before and after transmission of image signals.
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KX-FC265GR-T Bit No. DIS/DTC 11,12,13,14 Data signaling rate Data signaling rate 0,0,0,0 V.27 ter fall back mode 2400 bit/s, V.27 ter 0,1,0,0 V.27 ter 4800 bit/s, V.27 ter 1,0,0,0 V.29 9600 bit/s, V.29 1,1,0,0 V.27 ter and V.29 7200 bit/s, V.29...
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KX-FC265GR-T Bit No. DIS/DTC Extend field Extend field R8×15.4 lines/mm R8×15.4 lines/mm 300×300 pels/25.4 mm 300×300 pels/25.4 mm R16×15.4 lines/mm and/or 400×400 pels/25.4 mm R16×15.4 lines/mm and/or 400×400 pels/25.4 mm Inch based resolution preferred Resolution type selection "0": neritic based resolution "1": inch based resolution...
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KX-FC265GR-T b. Redundancy Compression Process Coding Mode This unit uses one-dimensional MH format.
KX-FC265GR-T 6.6.2. Modem Circuit Operation The modem (IC3) has all the hardware satisfying the CCITT standards mentioned previously. When the ASIC IC10 (61) is brought to a low level, the modem (IC3) is chip-selected and the resistors inside IC are selected by the select signals from ASIC (IC10) ADR0-ADR4.
KX-FC265GR-T 6.7. NCU Section General 6.7.1. It is composed of bell detection circuit, pulse dial circuit, line amplifier, sidetone circuits. 6.7.2. Bell Detection Circuit 1. Circuit Operation The signal waveform for each point is indicated below. The signal (low level section) input to pin 10 of BBIC IC4 on the digital board.
KX-FC265GR-T 6.7.6. Low Pass Filter Function This low pass filter attenuates the 16-kHz account signal from the commutator to eliminate influence on conversation and communication. Circuit Operation This low pass filter is an eight-order active filter, and the cutoff frequency is approximately 4 kHz.
KX-FC265GR-T 6.7.7. Calling Line Identification Circuit 1. Function This unit is compatible with the Caller ID service offered by your local telephone company. To use this feature, you must sub- scribe to a Caller ID service. The data for the caller ID from the telephone exchange is sent during the interval between the first and second rings of the bell signal.
KX-FC265GR-T 6.8. ITS (Integrated Telephone System) and Monitor Section 6.8.1. Speakerphone Circuit Function This circuit controls the automatic switching of the transmitted and received signals, to and from the telephone line, when the unit is used in the hands-free mode.
KX-FC265GR-T 6.9. Transmitter / Receiver (Cordless) Base Unit and Cordless Handset mainly consist of RF Module and DECT BBIC. Base Unit and Cordless Handset transmit/receive voice signal and data signal through the antenna on carrier frequency. 6.9.1. Transmitter Block The voice signal input from the TEL LINE interface goes to RF Module (IC28) through DECT BBIC (IC4).
(IC301) and ASIC (IC10: on the DIGITAL BOARD). The key matrix table is shown below. LCD MODULE CN302 ASIC KSL0~4 CN206 CN301 GATE ARRAY IC10 IC301 KEYS KIN0~7 MATRIX XLED9, 10 LED2 AUTO ANSWER DOCUMENT TOP SENSOR DOCUMENT SET SENSOR DIGITAL BOARD OPERATION BOARD KX-FC265GR-T : OPERATION BOARD BLOCK DIAGRAM...
KX-FC265GR-T 6.11. LCD Section The Gate Array (IC301) works only for writing the ASCII code from the data bus (D4~D7). V0 is supplied for the crystal drive. R310, R311 and R312 are density control resistors. Consequently, in this unit, the timing (positive clock) is generated by the LCD interface circuitry in the gate array (IC301).
KX-FC265GR-T 6.12. Power Supply Board Section This power supply board uses the switching regulator method. Block Diagram Input Input Rectifier Circuit C106 Output Circuit Surge Circuit D110 Absorber Converter Circuit Circuit R104 A-B Voltage Wave Form Q101 Kick-on Surge Voltage...
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KX-FC265GR-T The following is an overview of how the power supply unit is controlled. The control method of this power supply unit is pulse width modulation. When Q is ON, the energy is charged in the transfer primary coil according to E .
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KX-FC265GR-T [Surge Absorber Circuit] This circuit is for absorbing surge voltage generated by the transformer. [Control Circuit and Detecting Circuit] The control circuit amplifies the output with increased voltage detected in the error detecting circuit. Then it drives the main tran- sistor.
KX-FC265GR-T 6.13.2. Circuit Operation (Cordless Handset) 6.13.2.1. Outline Handset consists of the following ICs as shown in Block Diagram (P.49). • DECT BBIC (Base Band IC): IC1 - All data signals (forming/analyzing ACK or CMD signal) - All interfaces (ex: Key, Detector Circuit, Charge, DC/DC Converter, EEPROM, LCD, RF Power Amp.)
KX-FC265GR-T 7 Location of Controls and Components 7.1. Overview 7.1.1. Base Unit 7.1.2. Cordless Handset (1) Charge indicator (1) Document guides Ringer indicator (2) Paper tray (2) Speaker (3) Metal recording paper guide (3) Receiver (4) Paper support (4) Microphone...
KX-FC265GR-T 7.2. Control Panel 7.2.1. Base Unit (16) [SET] • To store a setting during programming. (17) [MUTE] • To mute your voice during a conversation. Press again to resume the conversation. (18) [DIGITAL SP-PHONE] • For speakerphone operation. (19) [FAX START] •...
KX-FC265GR-T 8 Installation Instructions Display Icons 8.1. Installation Space The space required to install the unit is shown below. The dimensions given are necessary for the unit to operate effi- ciently. (When the recording paper is not inserted to the unit.) Note: •...
• Be sure to use the telephone line cord included in this unit. • Do not extend the telephone line cord. Panasonic Ni-MH battery performance (included batteries) Note: • If any other device is connected to the same telephone line, this unit may disturb the network condition of the device.
KX-FC265GR-T 8.4. Installing the Ink film • Make sure the blue gear (2) and white gear (3) are installed as shown. The included film roll is a starter ink film. 1. Open the front cover. 2. Release the back cover by pushing the green button (1).
KX-FC265GR-T 8.5. Installing the Paper Tray Correct Pull up the metal recording paper guide (1), then install the paper tray (2). Incorrect 6. Close the back cover securely by pushing down on the dotted area at both ends (7). • Make sure the arrows on the paper tray and the unit match.
KX-FC265GR-T 8.6. Installing the Recording Paper The unit can hold up to 20 sheets of 64 g/m to 80 g/m paper. Note for recording paper: • Do not use the following types of paper: - Paper with a cotton and/or fibre content that is over 20%,...
• USE ONLY Ni-MH batteries AAA (R03) size. Do NOT use alkaline/Manganese/Ni-Cd batteries etc. • Use the supplied rechargeable batteries. For replace- ment, we recommend using the Panasonic rechargeable batteries noted on Optional Accessories (P.12). • Wipe the battery ends ( ) with a dry cloth.
KX-FC265GR-T 9 Operating Instructions 9.1. Setting Your Logo You can program your logo (name, company name, etc.) so that it appears on the top of each page sent. Refer to Translation Lists (P.12) for display. With the base unit 1. [MENU] → [#][0][2] → [SET] 2.
KX-FC265GR-T 9.2. Cordless Handset Programming Note: For other top-menus, please refer to each chapter. The current item or setting is highlighted on the display. 9.2.1. Cordless Handset Features Refer to Translation Lists (P.12) for display.
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KX-FC265GR-T Note: Refer to Program Mode Table (P.102).
KX-FC265GR-T 10 Test Mode 10.1. Facsimile Section The codes listed below can be used to perform simple checks for some of the unit’s functions. When complaints are received from customers, they provide an effective tool for identifying the locations and causes of malfunctions. To do this, you set the Service mode (Refer to Operation (P.65).) first, then operate the below test items.
KX-FC265GR-T 10.1.1. Button Code Table Code Button Name Code Code Button Name NO INPUT GREETING RECORD STOP MEMO FAX START GREETING CHECK COPY ERASE SP-PHONE PLAY BACK LOCATOR / INTERCOM MUTE AUTO ANSWER MENU PRINT REPORT [+] VOLUME [—] VOLUME...
KX-FC265GR-T 10.1.2. Print Test Pattern 1. Platen roller 3. Thermal head 1 dot 2. Left margin / Top margin 4. Use this test pattern to confirm the torque limiter for Ink film and platen roller timing.
KX-FC265GR-T 11 Service Mode The programming functions are used to program the various features and functions of the machine, and to test the machine. This facilitates communication between the user and the service man while programming the unit. 11.1. Base Unit 11.1.1.
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KX-FC265GR-T 11.1.1.3. Service Function Table Code Function Set Value Effective Default Remarks Range Pause time set 1: 3s (Short) 1, 2 ---------- 2: 5s (Long) VOX sense 1:High 2:Low 1, 2 When the TAM (or EXT TAM) does not stop recording the ICM because noise is detected on the telephone line, change this setting to "LOW".
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KX-FC265GR-T Code Function Set Value Effective Default Remarks Range FAX auto redial time disconnection X second 001~999 Sets the FAX redial interval during FAX communication. time set CNG transmit select 1:OFF Lets you select the CNG output during FAX transmis- 2:ALL sion.
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KX-FC265GR-T Code Function Set Value Effective Default Remarks Range The operator calling time X sec 05~30 Set the operator calling time through the speaker in TEL/Fax mode. 11.1.1.4. Memory Clear Specification Execute Service Mode #550 when you want to reset the all setting data keeping the user information.
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KX-FC265GR-T Frequently Used Items (Cordless Handset) ex.) Items Address Default Data New Data Possible Adjusted Possible Adjusted Remarks Value MAX (hex) Value MIN (hex) Sending level 00 06 Adjusted value Given value (*2) Receiving level 00 07 Adjusted value Given value...
KX-FC265GR-T 11.3.3. History Note: See the following descriptions of this report. Item No. (1) ~ (44) are corresponding to the listed items in Descriptions of the History Report (P.74).
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KX-FC265GR-T 11.3.3.1. Descriptions of the History Report (1) SOFTWARE VERSION (22) NUMBER OF RECEIVE FLASH ROM version The number of pages received. (2) SUM (23) NUMBER OF SENDING FLASH ROM internal data calculation. The number of pages sent. (3) YOUR LOGO (24) NUMBER OF CALLER ID The user logo recorded in the unit.
KX-FC265GR-T 12 Troubleshooting Guide 12.1. Troubleshooting Summary After confirming the problem by asking the user, troubleshoot according to the instructions and observe the following precautions. 12.1.1. Precautions 1. If there is a problem with the print quality or the paper feed, first check if the installation space and the print paper meets the specifications, the paper selection lever/paper thickness lever is set correctly, and the paper is set correctly without any slack.
KX-FC265GR-T 12.2. Error Messages-Display If the unit detects a problem, one or more of the following messages will appear on the display. The explanations given in the [ ] are for servicemen only. Refer to Translation Lists (P.12) for Error Message.
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CPU(BBIC) on cordless board in main unit and main CPU on digital board. • A transmission error occurred. Try again. • Please use genuine Panasonic replacement film. • If you send a fax overseas, try the following: (Refer to Optional Accessories (P.12).) —Use the overseas transmission mode (feature #23 on Pro-...
KX-FC265GR-T 12.2.2. Cordless Handset • Recording was too short. Try again. • Phonebook copy failed. Confirm the destination unit is in standby mode and try again. • The destination unit’s phonebook memory is full. Erase the unnecessary phonebook items from the destination unit and try again.
KX-FC265GR-T 12.3. Error Messages-Report 12.3.1. Journal Report If a problem occurs during fax transmission or reception, one of the following messages will be printed on the sending and jour- nal reports. How to output the Journal Report 1. Press [PRINT REPORT].
KX-FC265GR-T 12.3.2. Special Service Journal Reports Journal 2 and Journal 3 shown below, which are special journals giving the additional detailed information about the latest 35 communications, can be printed by Service Code 881 or 882. Remote printing function for the journal reports (JOURNAL, JOURNAL 2 and JOURNAL 3) is also available for service technicians.
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KX-FC265GR-T 12.3.2.1. Journal 2 Refer to JOURNAL 2 in Printout Example (P.90). Journal 2 displays the additional detailed information about the last 35 communications. Descriptions: (1) RCV. MODE Indicates which receive mode the unit was in when the unit received a fax message.
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KX-FC265GR-T 12.3.2.2. Journal 3 Refer to JOURNAL 3 in Printout Example (P.90). Descriptions: (6) ENCODE (9) ERROR LINE(RX) Compression Code: MH/MR When an error occurs while receiving a fax, this shows the number of error lines. (7) MSLT MSLT means Minimum Scan Line Time. Used only at the (10) MAKER CODE factory.
KX-FC265GR-T 12.3.3. Communication Section Find the problem in the table shown below, and refer to the corresponding troubleshooting procedure in Defective Facsimile Section (P.93). Symptom Reference Content Possible cause 1 The paper is not fed properly when faxing. Problem with the feeding mech- Transmit Problem P.93...
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KX-FC265GR-T 12.3.3.1. Defective Facsimile Section 12.3.3.1.1. Transmit Problem REFERENCE: (*1): Operation Panel Section (P.132) (*2): ADF (Auto Document Feed) Section (P.107) (*3): Maintenance (P.188) (*4): How to Remove the Gear Block and Separation Roller (P.156) (*5): How to Remove the Operation Board, MIC Board and LCD (P.165)
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KX-FC265GR-T 12.3.3.1.2. Sometime There is a Transmit Problem Note: "596: Transmit level set" represents a service code. (Refer to Service Function Table (P.66).) (*1): Refer to Translation Lists (P.12) for display.
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KX-FC265GR-T 12.3.3.1.3. Receive Problem First confirm whether the recording paper is installed properly or not before starting troubleshooting. (Refer to "Remarks".) Note: • "596: Transmit level set" represents a service code. (Refer to Service Function Table (P.66).) • #06 : Refer to for Program Mode Table (P.102) Fax ring count.
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KX-FC265GR-T 12.3.3.1.4. The Unit can copy, but cannot Transmit / Receive REFERENCE: (*1): Test Mode (P.62) (*2): Analog Board Section (P.127)
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KX-FC265GR-T 12.3.3.1.5. The unit can copy, but cannot either transmit/receive long distance or interna- tional communications The following two causes can be considered for this symptom. Cause 1: The other party is executing automatic dialing, the call has been received by this unit, and the CED or DIS signal response time is too long.
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KX-FC265GR-T (Causes and Countermeasures) Countermeasure Side Echo Communication Problem Example Countermeasure Service Code Sending side Some time is needed to compare the level Add a dummy signal to the beginning of Service code (521) of the receiving and sending signals for the the training signal.
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KX-FC265GR-T Fig. c (Countermeasure by Changing the Interval Between CED and DIS) Fig. d (Countermeasure by Ignoring the 1st DIS) <TX side signal> <RX side signal> <Countermeasure> 2nd / 3rd DCS / Training & delayed CFR / FTT at TX side 2nd / 3rd EOP / EOM / MPS &...
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KX-FC265GR-T 12.3.3.1.7. How To Record Fax Signal by Using PC Recording FAX signal is one of the useful analysis measures to solve communication problems. The way of recording easily by using PC is shown as follows. 1. Equipment • 1 jig Parts No.
KX-FC265GR-T 12.4. Remote Programming If, after the call is connected, the customer describes the situation and it is determined that the problem can be corrected by making parameter changes, this function makes it possible to change parameters such as the user code and service code from another fax (using DTMF tones).
KX-FC265GR-T 12.4.2. Program Mode Table Code Function Set Value Default Remote Set- ting dd/mm/yy hh:mm 01/01/2010 Set date and time Your logo --------- None Your FAX number --------- None Print sending report 1:ERROR / 2:ON / 3:OFF ERROR FAX ring count...
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KX-FC265GR-T Code Function Set Value Default Remote Set- ting Document jam detection 1:ON / 2:OFF Key test --------- --------- T0 timer 001~255sec 046sec Break % select 1:61% / 2:67% ITS auto redial time set 00~99 ITS auto redial line disconnection time set...
KX-FC265GR-T 12.5. Troubleshooting Details 12.5.1. Outline Troubleshooting is for recovering quality and reliability by determining the broken component and replacing, adjusting or clean- ing it as required. First, determine the problem then decide the troubleshooting method. If you have difficulty finding the broken part, determine which board is broken.
KX-FC265GR-T 12.5.3. Troubleshooting Items Table ITEM SYMPTOM REFERENCE The document does not feed. No Document Feed P.107 (Auto Document Feeder) Document jam Document Jam P.108 Multiple feed Multiple Document Feed P.109 Skew Document Skew P.110 Recording paper feed The recording paper does not feed.
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KX-FC265GR-T 12.5.3.1. Simple Check List SERIAL NO. DATE FUNCTION JUDGEMENT REFERENCE FAX operation Transmission OK / NG Receiving OK / NG Copy operation OK / NG Telephone operation Handset transceiver / receiver OK / NG SP-PHONE sound OK / NG...
KX-FC265GR-T 12.5.4. ADF (Auto Document Feed) Section 12.5.4.1. No Document Feed REFERENCE: (*1): How to Remove the Separation Holder and Exit Roller (P.166) (*2): Installation Position of the Lead Wires (P.167) (*3): How to Remove the Gear Block and Separation Roller (P.156) (*4): Test Mode (P.62)
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KX-FC265GR-T 12.5.4.2. Document Jam REFERENCE: (*1): Disassembly and Assembly Instructions (P.146) (*2): Test Mode (P.62) (*3): How to Remove the Separation Holder and Exit Roller (P.166) (*4): Sensor Section (P.133)
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KX-FC265GR-T 12.5.4.3. Multiple Document Feed • When using thick paper etc., sometimes the document will not be fed. (*1) REFERENCE: (*1): Installing the Recording Paper (P.57) (*2): How to Remove the Gear Block and Separation Roller (P.156) (*3): Disassembly and Assembly Instructions (P.146) (*4): How to Remove the Separation Holder and Exit Roller (P.166)
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KX-FC265GR-T 12.5.4.4. Document Skew REFERENCE: (*1): Maintenance Check Items/Component Locations (P.188) (*2): Disassembly and Assembly Instructions (P.146) (*3): How to Remove the Image Sensor (CIS) (P.150) (*4): Overview (P.51) (*5): We recommend making a copy of the test chart in Test Chart (P.210) and using it.
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KX-FC265GR-T 12.5.4.5. The Recording Paper does not Feed REFERENCE: (*1): Installing the Recording Paper (P.57) (*2): How to Remove the Pickup Roller and Antenna (P.163) (*3): Power Supply Board Section (P.129) (*4): Test Mode (P.62) (*5): How to Remove the P.C. Boards and Speaker (P.154) (*6): How to Remove the Gears, Motors and Arms of the Gear Block (P.157)
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KX-FC265GR-T 12.5.4.6. Paper Jam REFERENCE: (*1): Jams (P.197) (*2): Maintenance Check Items/Component Locations (P.188) (*3): Disassembly and Assembly Instructions(P.146) (*4): Test Mode (P.62) (*5): Sensor and Switches (P.28) (*6): How to Remove the Pickup Roller and Antenna (P.163) (*7): Refer to Translation Lists (P.12) for display.
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KX-FC265GR-T 12.5.4.7. Recording Paper Multiple Feed and Skew REFERENCE: (*1): How to Remove the Platen Roller and Lock Lever (P.161) (*2): How to Remove the Pickup Roller and Antenna (P.163) 12.5.4.8. The Sent Fax Data is Skewed REFERENCE: (*1): We recommend making a copy of the test chart in Test Chart (P.210) and using it.
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KX-FC265GR-T 12.5.4.10. Received or Copied Data is Expanded REFERENCE: (*1): Document feeder/recording paper feeder/scanner glass cleaning (P.199) (*2): Disassembly and Assembly Instructions (P.146) (*3): How to Remove the Separation Holder and Exit Roller (P.166) (*4): We recommend making a copy of the test chart in Test Chart (P.210) and using it.
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KX-FC265GR-T 12.5.4.11. A Blank Page is Copied REFERENCE: (*1): Test Mode (P.62) (*2): Thermal Head (P.23) (*3): How to Remove the Thermal Head (P.151) (*4): We recommend making a copy of the test chart in Test Chart (P.210) and using it.
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KX-FC265GR-T 12.5.4.12. A Blank Page is Received REFERENCE: (*1): Test Mode (P.62) (*2): Check Sheet for Signal Route (P.127) (*3): A Blank Page is Copied (P.115) 12.5.4.13. Black or White Vertical Line REFERENCE: (*1): We recommend making a copy of the test chart in Test Chart (P.210) and using it.
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KX-FC265GR-T 12.5.4.14. Black or White Lateral Line on Print Out REFERENCE: (*1): Test Mode (P.62) (*2): How to Remove the Gears, Motors and Arms of the Gear Block (P.157) (*3): Installation Position of the Lead Wires (P.167) (*4): Disassembly and Assembly Instructions (P.146) (*5): We recommend making a copy of the test chart in Test Chart (P.210) and using it.
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KX-FC265GR-T 12.5.4.15. An Abnormal Image is Printed REFERENCE: (*1): Test Mode (P.62) (*2): Check Sheet for Signal Route (P.127) (*3): How to Remove the Thermal Head (P.151) (*4): We recommend making a copy of the test chart in Test Chart (P.210) and using it.
KX-FC265GR-T 12.5.5. Digital Board Section When the unit fails to boot up the system, take the troubleshooting procedures very carefully. It may have a serious problem. The symptom: No response when the power is turned on. (No LCD display, and keys are not accepted.) The first step is to check the power source.
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KX-FC265GR-T 12.5.5.1. Digital Block Diagram You also need to check the signal lines listed here [List 1] when the unit fails to boot up the system. Those signal lines should remain normal. Other signal lines are not directly related to that failure even if they have faults or troubles.
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KX-FC265GR-T Normal Wave Patterns Remarks: When you use an oscilloscope to judge whether a signal to be tested is normal or NG, perform the signal check in exactly the same order as in [List 1]. (If the ASIC fails to access the FLASH ROM, the ASIC cannot access DRAM normally.) The digital circuit actually operates according to the timing combinations of these signals.
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KX-FC265GR-T After the power is turned on, the ASIC initializes and checks each IC. The ROM, DRAM, and modem are checked. If initialization fails for the ICs, the system will not boot up. In this case, please find the cause as follows.
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KX-FC265GR-T Other NG example while the power is ON and the LCD displays the following. Note: Refer to Translation Lists (P.12) for display.
KX-FC265GR-T 12.5.6. Analog Board Section This chapter provides the testing procedures required for the analog parts. A signal route to be tested is determined depending upon purposes. For example, the handset TX route begins at the handset microphone and the signal is output to the telephone line.
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KX-FC265GR-T 12.5.6.2. Defective fax NCU section 1. No Speakerphone and no monitor reception Perform a signal test in the FAX NCU section and locate a defective point (where the signal disappears) on each route between the microphone and the telephone line (sending), or between the telephone line and the speaker (receiving). Check the compo- nents at that point.
KX-FC265GR-T 12.5.7. Power Supply Board Section 12.5.7.1. Key Components for Troubleshooting Check the following parts first: F101, D101-D104, C106, Q101and IC101. This comes from our experience with experimental tests. For example: power supply and lightning surge voltage test, withstanding voltage test, intentional short circuit test, etc.
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KX-FC265GR-T 12.5.7.3. Broken Parts Repair Details (D101, D102, D103, D104) Check for a short-circuit in terminal 4. If D101, D102, D103 and D104 are short-circuits, F101 will melt (open). In this case, replace all of the parts (D101, D102, D103, D104, F101).
KX-FC265GR-T 12.5.8. Operation Panel Section 12.5.8.1. No Key Operation REFERENCE: (*1): Test Mode (P.62) 12.5.8.2. No LCD Indication REFERENCE: (*1): Test Mode (P.62) (*2): How to Remove the Operation Board, MIC Board and LCD (P.165)
KX-FC265GR-T 12.5.9. Sensor Section Refer to Sensor and Switches (P.28) for the circuit descriptions. The Test Function makes the sensor circuit check easier. (Refer to Test Mode (P.62).) For example, as for "FILM END/COVER OPEN SENSOR", "CO" is turned ON/OFF on the display when you open or close the cover.
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KX-FC265GR-T 12.5.9.5. Check the Film End Sensor (SW1003)......"CHECK FILM" 12.5.9.6. Check the Motor Position Sensor (SW1004)......"CALL SERVICE 2"...
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KX-FC265GR-T 12.5.12.3. Check Link (Cordless Handset) Cross Reference: Power Supply Circuit/Reset Circuit (P.50) Check Point (Cordless Handset) (P.141) Note: (*1) Refer to Troubleshooting by Symptom (Cordless Handset) (P.141).
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KX-FC265GR-T Cross Reference: Check Point (Cordless Handset) (P.141) 12.5.12.4. Check Cordless Handset Transmission Cross Reference: Check Sheet for Signal Route (P.127) 12.5.12.5. Check Cordless Handset Reception Cross Reference: How to Check the Cordless Handset Speaker or Receiver (P.187). Check Sheet for Signal Route (P.127)
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KX-FC265GR-T 12.5.12.6. Bell Reception (Cordless Handset) Cross Reference: Check Link (Cordless Handset) (P.138) How to Check the Cordless Handset Speaker or Receiver (P.187)
KX-FC265GR-T 12.5.13. Troubleshooting by Symptom (Cordless Handset) If your unit has below symptoms, follow the instructions in remedy column. Remedies depend on whether you have DECT tester (*1) or not. Note: (*1) A general repair is possible even if you don’t have the DECT tester because it is for confirming the levels, such as Acoustic level in detail.
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KX-FC265GR-T Items Check Procedure Check or Point Replace Parts (F)* Battery Monitor Check 1. Apply 2.25 V between BATT+ and BATT-. IC1, F1, C1, 2. Execute the command R12, R45 sendchar PAD sendchar LED 0 sendchar CRX 0 1 sendchar AD1 It assumes that the return value is XX.
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KX-FC265GR-T Items Check Procedure Check or Point Replace Parts (K)* Frequency Offset Confir- Follow steps 1 to 3 of (I). IC1, mation 4.Confirm that the frequency Offset is < ± 50 kHz. C802~C806, C808~C814, C819~C820, C822, C825~C827, C834, C859~C864, L801~L804,...
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KX-FC265GR-T 12.5.13.2. Troubleshooting for Speakerphone When the customer’s telephone line corresponds to the following conditions and transmission signal of SP-Phone is interrupted, performing the next set up to a cordless handset will improve it to some extent. Conditions 1. When customer’s line has less line loss.
KX-FC265GR-T 14 Disassembly and Assembly Instructions Please remove the Paper Support Spring, Paper Tray and Ink Film before disassembling. 14.1. General Section...
KX-FC265GR-T 14.2. Disassembly Flowchart 14.2.1. Upper Cabinet Section REFERENCE: A-1: How to Remove the Image Sensor (CIS) (P.150) A-2: How to Remove the Thermal Head (P.151) 14.2.2. Lower Cabinet Section REFERENCE: B-1: How to Remove the Bottom Frame (P.153) B-2: How to Remove the P.C. Boards and Speaker (P.154) B-3: How to Remove the Power Supply Board and AC Cord (P.155)
KX-FC265GR-T 14.2.3. Back Cover Section REFERENCE: C-1: How to Remove the Back Cover (P.160) C-2: How to Remove the Platen Roller and Lock Lever (P.161) C-3: How to Remove the Pickup Roller and Antenna (P.163) 14.2.4. Operation Panel Section REFERENCE: D-1: How to Remove the Operation Panel (P.164)
KX-FC265GR-T 15 Measurements and Adjustments 15.1. Cordless Base Section (Digital Board) Adjustment When you have replaced EEPROM or BBIC or X’tal, adjustment is necessary. This supplement will explain further details for adjustment. 15.1.1. Equipment Required Note: *: If you have the JIG Cable for FC245 series (TCD500 1.
KX-FC265GR-T 15.1.2.2. Batch Files Settings Note: • “****” varies depending on the country. • See the Command (P.176) for frequently used commands. 15.1.2.3. Command command function and how to use readid read ID number of Base unit writeid ** ** ** ** **...
KX-FC265GR-T 15.1.3.2. In Case of BBIC Replacement When you replace BBIC, you need to adjust Frequency and Voltage. --> Refer to Frequency and Voltage Adjustment (P.177). 15.1.3.3. In Case of X’tal (X5) Replacement When you replace X’tal, you need to adjust Frequency. --> Refer to Frequency Adjustment (P.177).
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KX-FC265GR-T 15.1.4.3. Voltage Adjustment Note: • “****” varies depending on the country. • When you write new value to the EEPROM, it is necessary to turn the power off and then power on again. After power on again, Board works with new value you wrote.
KX-FC265GR-T 15.3. The Setting Method of JIG (Cordless Handset) 15.3.1. Preparation 15.3.1.1. Equipment Required • DECT tester: Rohde & Schwarz, CMD 60 is recommended. • Frequency counter: it must be precise to be able to measure 1Hz (precision; ±4ppm). Hewlett Packard, 53131A is recommended.
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KX-FC265GR-T 15.3.2.2. Batch Files Setting Note: • “****” varies depending on the country. • See the Commands (P.182) for frequently used commands. 15.3.2.2.1. Commands Command name Function Example rdeeprom Read the data of EEPROM Type “rdeeprom 00 00 FF”, and the data from address “00 00”...
KX-FC265GR-T 15.4. Adjustment Standard (Cordless Handset) When connecting the Simulator Equipments for checking, please refer to below. 15.4.1. Component View Note: (A) - (T) is referred to Check Point (Cordless Handset) (P.141)
KX-FC265GR-T 15.5. Things to Do after Replacing IC Cautions: Since this page is common to each country, it may not apply to some models in your country. The contents below are the mini- mum adjustments required for operation. 15.5.1. Base Unit Before doing the following adjustment, be sure to do PC Setting (P.175) in Cordless Base Section (Digital Board) Adjust-...
KX-FC265GR-T 15.5.2. Cordless Handset Before doing the following adjustment, be sure to do PC Setting (P.181) in The Setting Method of JIG (Cordless Handset). Items How to download/Required adjustment BBIC (FLASH type) Programming data is stored in memory. 1) Make sure to connect the JIG cable, then disconnect the DC (IC1) Power in order to download the data.
KX-FC265GR-T 15.7. How to Check the Cordless Handset Speaker or Receiver 1. Prepare the digital voltmeter, and set the selector knob to ohm meter. 2. Put the probes at the speaker terminals as shown below. 15.8. Frequency Table (MHz) BASE UNIT...
KX-FC265GR-T 16 Maintenance 16.1. Maintenance Items and Component Locations 16.1.1. Outline Maintenance and repairs are reformed using the following steps. 1. Periodic maintenance 4. Determine causes Inspect the equipment periodically and if necessary, clean Determine the causes of the equipment problem by trouble- any contaminated parts.
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KX-FC265GR-T 16.1.2.1. Maintenance List OPERATION CHECK REMARKS Document Path Remove any foreign matter such as paper. — Rollers If the roller is dirty, clean it with a damp cloth then dry thor- Refer to Document feeder/recording paper oughly. feeder/scanner glass cleaning (P.199).
KX-FC265GR-T 16.2. Gear Section This model provides a motor-driven gear mechanism for transmitting/copying documents and printing fax data. In this chapter, you will see how the gears work to select and operate a mode and how the gear section, sensors and rollers mechanically work during the main operations (FAX transmission, FAX reception and Copy).
KX-FC265GR-T 16.2.2. Mode Operation Once a mode is selected, the Drive Motor Gear rotates counterclockwise (CCW) and then the controlling positions of Swing Gears A, B and C, D, E determine which gears convey their drive power in each mode. See “Sensor Location” in Sensor and Switches (P.28).
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KX-FC265GR-T C. Assist mode (See Fig. C.): The Swing Gear D engages with the next gear to drive Pickup Roller. The Swing Gear B engages with the next gear to drive Platen Roller gear and Ribbon Drive Gear. The Swing Gear C engages with the next gear to drive Paper Exit Roller Gear.
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KX-FC265GR-T E. Copy mode (See Fig. E.): “Copy mode” = “Transmit mode“ + “Receive mode“ The Swing Gear A engages with the next gear to drive Document Separation Roller and Document Exit Roller. The Swing Gear B engages with the next gear to drive Platen Roller gear and Ribbon Drive Gear.
KX-FC265GR-T 16.2.3. Mechanical Movements in the Main Operations (transmitting documents, receiving faxes and copying) 16.2.3.1. Idle Status Note: • See “Sensor Locations” in Sensor and Switches (P.28). • CW..clockwise • CCW..counterclockwise...
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KX-FC265GR-T 16.2.3.2. Transmitting Documents 16.2.3.3. Receiving Fax REFERENCE: Sensor Section (P.133). Note: See “Sensor Locations” in Sensor and Switches (P.28).
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KX-FC265GR-T 16.2.3.4. Copying Note: See “Sensor Locations” in Sensor and Switches (P.28). REFERENCE: Sensor Section (P.133)
KX-FC265GR-T 16.3. Jams 3. Turn the blue gear (5) in the direction of the arrow until the ink film is tight (6) and at least one layer of ink film is 16.3.1. Recording Paper Jams wrapped around the blue core (7).
KX-FC265GR-T 16.3.2. Document Jams 4. Close the back cover securely by pushing down on the dotted area at both ends (8), then close the front cover 1. Open the front cover. Remove the jammed document securely (9). carefully (1). 5. Install the paper tray, then insert the recording paper gen- tly.
KX-FC265GR-T 16.4. Cleaning Caution: • Do not use paper products, such as paper towels or tissues. 16.4.1. Document feeder/recording paper feeder/scanner glass cleaning Clean the document feeder/recording paper feeder/scanner glass when: — Documents or recording paper frequently misfeed. — Smudges or black/white lines appear on the original docu- ment when sending or copying.
KX-FC265GR-T 16.4.2. Thermal Head Cleaning Caution: • To prevent a malfunction due to static electricity, do If smudges or black/white lines appear on a copied/received not use a dry cloth and do not touch the thermal document, check whether there is dust on the thermal head.
KX-FC265GR-T 17.2. How to Replace the Flat Package IC Even if you do not have the special tools (for example, a spot heater) to remove the Flat IC, with some solder (large amount), a soldering iron and a cutter knife, you can easily remove the ICs that have more than 100 pins.
KX-FC265GR-T 17.2.3. Flat Package IC Installation Procedure 1. Temporarily fix the FLAT PACKAGE IC, soldering the two marked pins. *Check the accuracy of the IC setting with the corresponding soldering foil. 2. Apply flux to all pins of the FLAT PACKAGE IC.
KX-FC265GR-T 17.3. How to Replace the Shield Case 17.3.1. Preparation • PbF (: Pb free) Solder • Soldering Iron Tip Temperature of 700°F ± 20°F (370°C ± 10°C) Note: We recommend a 30 to 40 Watt soldering iron. An expert may be able to use a 60 to 80 Watt iron where someone with less experience could overheat and damage the PCB foil.
KX-FC265GR-T 17.3.3. How to Install the Shield Case Note: • If you don’t have special tools (ex. Hot air disordering tool), conduct the following operations. • Shield case’s No. : PNMC1013Z 1. Put the shield case. 2. Solder the surroundings.
KX-FC265GR-T : Interface Board 19.6. Sensor Board (PCB6) 19.7. Film End Sensor Board (PCB7) PFUP1579Z SW1003 BLACK WHITE KX-FC265GR-T : Film End Sensor Board 19.8. Motor Position Sensor Board (PCB8) PFUP1589Z KX-FC265GR-T : Sensor Board KX-FC265GR-T : Motor position Board...
KX-FC265GR-T 20 Appendix Information of Schematic Diagram 20.1. For Schematic Diagram Note: 1. DC voltage measurements are taken with an oscilloscope or a tester with a ground. 2. The schematic diagrams and circuit board may be modified at any time with the development of new technology.
KX-FC265GR-T 20.2. CPU Data 20.2.1. IC4: BBIC (Digital Board) PIN NAME DESCRIPTION PIN STATEMENT ASSIGNMENT Pull up or Reset Connection down state NAME P3[7] General purpose O_HiZ BELL/DCN external 33k pullup to I/O port 3.0V P3[6] General purpose O_HiZ URTS...
KX-FC265GR-T PIN NAME DESCRIPTION PIN STATEMENT ASSIGNMENT Pull up or Reset Connection down state NAME P0[1] General purpose input Data to pull down voltage convert with I/O port UART R/R ,, 3.3V->3.0V P0[0] General purpose UART DATA selectable I_PU connect to ASIC...
KX-FC265GR-T 21 Exploded View and Replacement Parts List RTL (Retention Time Limited) Notes: 1. The “RTL” marking indicates that its Retention Time is Limited. When production is discontinued, this item will continue to be available only for a specific period of time. This period of time depends on the type of item, and the local laws governing parts and product retention.
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KX-FC265GR-T 21.1.3.2. Parts list Safety Ref. Part No. Part Name & Description Remarks L1CC00000066 PRINTER UNITS, THERMAL HEAD PFHR1569W GUIDE, HOLDER (LEFT) POM-HB PFHR1570Y GUIDE, HOLDER (RIGHT) POM-HB NOT USED PFJS11M16Z CONNECTOR, 11 PIN PFUS1710Z COIL SPRING PFQT2694Z LABEL, INK RIBBON...
KX-FC265GR-T 21.1.5. Back Cover Section (2) 21.1.5.1. Exploded View...
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KX-FC265GR-T 21.1.5.2. Parts list Safety Ref. Part No. Part Name & Description Remarks PFUS1750Z TORSION SPRING PFUS1792Z LEAF SPRING PS-HB PFDG1015X SPACER POM-HB PFKV1143W3 COVER PS-HB PFKR1100Z2 GUIDE, RIGHT ABS-HB PFKR1099Z2 GUIDE, LEFT ABS-HB PFQT2790Z LABEL, SENDING PFSA1053Z ANTENNA NOT USED...
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KX-FC265GR-T 21.1.6.2. Parts list Safety Ref. Part No. Part Name & Description Remarks PFMD1104Z FRAME, BOTTOM SECC PFHG1050Z RUBBER PART, LEG PORON PFJS04M36Z CONNECTOR, 4 PIN PFJA03A016Z POWER CORD J0KE00000114 INSULATOR PQHR945Z BAND XWC4BFJ WASHER PFUS1707Z TORSION SPRING PFJS02M17Z CONNECTOR, 2 PIN...
(*1) This cable is fixed by welding. Refer to How to Replace the LCD (P.174). (*2) The rechargeable Ni-MH battery P03P or HHR-4MRE is available through sales route of Panasonic. (*3) Attach the spacer (No. 322) to the exact location described above.
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KX-FC265GR-T 21.1.9.2. Parts list Safety Ref. Part No. Part Name & Description Remarks PNGP1048Y1 PANEL, LCD PMMA-HB PNYE1008Z TAPE, DOUBLESIDED PNKM1080Y4 CABINET BODY PS-HB PNHR1105Z OPTIC CONDUCTIVE PARTS, PS-HB LED LENS PNHS1072Z SPACER, RECEIVER NET PQHS10467Z COVER, SPEAKER NET L0AD02A00028 RECEIVER...
KX-FC265GR-T 21.1.10. Screws 21.1.10.1. Exploded View Part No. Figure XTW3+10PFJ7 XSB4+6FJ XTW26+14PFJ7 XTW3+W8PFJ XTB26+8GFJ XTB3+10GFJ XTB2+8GFJ 2 8 mm 21.1.10.2. Parts list Safety Ref. Part No. Part Name & Description Remarks XTW3+10PFJ7 TAPPING SCREW,STEEL XSB4+6FJ SMALL SCREW,STEEL XTW26+14PFJ7 TAPPING SCREW,STEEL...
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KX-FC265GR-T 21.1.11.2. Parts list Safety Ref. Part No. Part Name & Description Remarks PNQW1872Y LEAFLET, QUICK GUIDE PFQT2779Z LABEL, PAPER SET PFKS1145Z3 TRAY, PAPER PFKS1148Z2 TRAY, PAPER SUPPORT PFJA02B002Y CORD, TELEPHONE PFQW2538Z LEAFLET for BATTERY PNQX3065Z INSTRUCTION BOOK PNPK3205009Z PACKING CASE...
KX-FC265GR-T 21.2. Replacement Parts List Safety Ref. Part No. Part Name & Description Remarks ECUE1A104KBQ 0.1 21.2.1. Digital Board Parts ECUE1C103KBQ 0.01 Note: ECUE1H102KBQ 0.001 • (*1) When replacing IC4 or IC22, data need to be written to ECUE1A104KBQ 0.1 them with PFZZFC265GR.
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KX-FC265GR-T Safety Ref. Part No. Part Name & Description Remarks Safety Ref. Part No. Part Name & Description Remarks C331 ECUE1H102KBQ 0.001 J0JHC0000035 IC FILTER C332 ECUE1H151JCQ 150p J0JHC0000035 IC FILTER C333 ECUE1H100DCQ 10p (COILS) C334 ECUE1H100DCQ 10p PQLQR2KB20T COIL...