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Panasonic KX-FC265E Operating Instructions Manual
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Panasonic KX-FC265E Operating Instructions Manual

Panasonic KX-FC265E Operating Instructions Manual

Compact plain paper fax with dect
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Please read these operating instructions before using the unit and save for future reference.
Charge the battery for about 7 hours before initial use.
This unit is compatible with Caller ID. Subscription to the appropriate service through your
R
service provider/telephone company is required.

Operating Instructions

Compact Plain Paper Fax with DECT
Model No.
KX-FC275
KX-FC265E
KX-FC275E

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Summary of Contents for Panasonic KX-FC265E

  • Page 1: Operating Instructions

    Operating Instructions Compact Plain Paper Fax with DECT KX-FC265E Model No. KX-FC275E KX-FC275 Please read these operating instructions before using the unit and save for future reference. Charge the battery for about 7 hours before initial use. This unit is compatible with Caller ID. Subscription to the appropriate service through your service provider/telephone company is required.
  • Page 2 (or caller information) from the memory before you dispose of, transfer or return the product. Environment: R Panasonic’s strategic direction incorporates concern for the environment into all aspects of the product life cycle, from product development to energy saving designs; from greater product reusability to waste-conscious packaging practices.
  • Page 3 ENERGY STAR: ® R As an ENERGY STAR Partner, Panasonic has determined that this product meets the ENERGY STAR guidelines for energy efficiency. ENERGY STAR is a U.S. registered mark.

  • Page 4: Important Information

    Important Information Operating safeguards For your safety R Unplug this unit from power outlets before cleaning. Do not use liquid or aerosol cleaners. To prevent severe injury and loss of life/property, read R Do not cover slots and openings on the unit. They are this section carefully before using the unit to ensure provided for ventilation and protection against proper and safe operation of your unit.

  • Page 5: Important Safety Instructions

    Wavelength : Yellowish Green 570 nm typical the components. Emission duration : Continuous Location and noise The base unit and other compatible Panasonic units use radio waves to communicate with each other. Battery R For maximum coverage and noise-free R Do not mix old and new batteries.

  • Page 6: Illegal Copies

    Important Information R Coverage and voice quality depends on the local For more information about collection and recycling of environmental conditions. old products and batteries, please contact your local municipality, your waste disposal service or the point of R If the reception for a base unit location is not sale where you purchased the items.
  • Page 7 Important Information NOTES: Important Information If you experience any problems with the ● normal use of your apparatus, you should The connection to the telecommunication unplug it from the telephone outlet and systems must not be hard wired and must connect a known working telephone in its be unplugged before the earth is place.

  • Page 8: For Your Safety

    N or coloured A replacement fuse cover can be BLACK. purchased from your local Panasonic dealer. The wire which is coloured BROWN must be connected to the terminal in the plug which IF THE FITTED MOULDED PLUG IS is marked with letter L or coloured RED.

  • Page 9: Table Of Contents

    Table of Contents 1. Introduction and Installation Receiving Faxes Selecting the way to use your fax Accessories machine ............32 Supplied accessories ........11 Receiving a fax manually – Auto answer Accessory information .........11 OFF .............33 Finding the Controls Receiving a fax automatically – Auto answer Button descriptions of the base unit ....12 ON ...............34 Button descriptions of the cordless...
  • Page 10 Table of Contents 11. Maintenance Jams 11.1 Recording paper jams .........64 11.2 Document jams ...........65 Cleaning 11.3 Document feeder/recording paper feeder/ scanner glass cleaning ........65 11.4 Thermal head cleaning ........66 12. General Information Printed Reports 12.1 Reference lists and reports (Base unit only) ............68 Specifications 12.2 Specifications ..........68...

  • Page 11: Introduction And Installation

    R Most major credit and debit cards accepted. (PNQX3064Z) R All enquires transactions and distribution facilities are provided directly by Panasonic UK Ltd. R It couldn’t be simpler! R Also available through our Internet is direct shopping for a wide range of finished products, take a browse on our website for further details.

  • Page 12: Button Descriptions Of The Base Unit

    46). *1 To ensure the unit operates properly, we MCALLER IDN recommend using the Panasonic replacement R To use Caller ID features (page 28). film. The ink film is not reusable. Do not rewind and use the ink film again.

  • Page 13: Button Descriptions Of The Cordless Handset

    1. Introduction and Installation Display Meaning 1.4 Button descriptions of the item cordless handset Cordless handset is on an outside call. Missed call (page 27) When displayed next to the battery icon: Auto answer setting is ON. (page 34) R When feature #10 is set to “GREETING ONLY”, will be displayed.

  • Page 14: Overview

    1. Introduction and Installation Soft key Action 1.6 Overview icon Stop recording or playback. 1.6.1 Base unit Insert a dialling pause. Erase the selected item. Allow you to make an intercom call. Switch the screen. (page 27) Erase a number/character. Put the call on mute.

  • Page 15: Ink Film

    1. Introduction and Installation Note: Release the back cover by pushing the green button R Shipping tape positions are subject to change without (A). notice. 1.6.2 Cordless handset Open the back cover. A Charge indicator Ringer indicator B Speaker Insert the blue gear of the ink film roll into the front C Receiver left slot of the unit (B) and the white gear of the ink film roll into the rear left slot of the unit (C).
  • Page 16 1. Introduction and Installation Correct Turn the blue gear (D) in the direction of the arrow until the ink film is tight (E) and at least one layer of ink film is wrapped around the blue core (F). 1 turn Tight Incorrect No ink film is wrapped around the blue core.

  • Page 17: Paper Tray

    1. Introduction and Installation – Paper with a cotton and/or fibre content that is 1.8 Paper tray over 20 %, such as letterhead paper or paper used for resumes Pull up the metal recording paper guide (A), then install – Extremely smooth or shiny paper, or paper that is the paper tray (B).

  • Page 18: Handset Cord (Kx-Fc275 Only)

    R Remove all of the installed paper before adding paper. R Use the supplied rechargeable batteries. For replacement, we recommend using the Panasonic rechargeable batteries noted on page 5, 11. R Wipe the battery ends ( , ) with a dry cloth.
  • Page 19 1. Introduction and Installation Press the notch on the cordless handset cover firmly, and slide the cover. R When replacing batteries, remove the old batteries positive ( ) terminal first. Insert the batteries negative ( ) terminal first. Close the cordless handset cover. R When the language selection is displayed, see page 49.

  • Page 20: Preparation

    R Be sure to use the telephone line cord supplied Caution: with this unit. R USE ONLY WITH the supplied Panasonic AC R Do not extend the telephone line cord. adaptor. R The AC adaptor must remain connected at all Note: times.

  • Page 21: Battery Charge

    Icon Battery level High Medium Needs charging. 2.2 Battery charge Panasonic Ni-MH battery performance (supplied batteries) Place the cordless handset on the base unit or charger for about 7 hours before initial use. Confirm Operation Operating time “Charging” is displayed.

  • Page 22: Adjusting Base Unit Volume

    2. Preparation 5. Press MDN or MCN to select the desired volume. A “Time Settings” A “Set Date/Time” A Note: Enter the current date, month, and year. A R When receiving a call, you can adjust the ringer Example: 3 August, 2010 volume by pressing MDN or MCN.

  • Page 23: Your Fax Number

    2. Preparation With the base unit MMENUN A MBNM0NM2N A MSETN Enter your logo, up to 30 characters (see page 53 for character entry). R To enter a hyphen, press MRECALLN. R To enter a space, press MMUTEN. MSETN Press MMENUN to exit. To correct a mistake Press MFN or MEN to move the cursor to the incorrect character, and make the correction.

  • Page 24: Telephone

    3. Telephone Example: If you need to dial the line access number 3.1 Making phone calls “0” when making outside calls with a PBX: 1. M0N A 3. . Telephone 3.1.1 With the cordless handset 2. Dial the telephone number. A M Note: Lift the cordless handset and dial the telephone R A 3 second pause is inserted each time...

  • Page 25: Cordless Handset Phonebook

    3. Telephone Auto talk feature (Cordless handset) To search for a name by initial You can answer calls simply by lifting the cordless handset off the base unit or charger. You do not need to R Change the character entry mode if necessary: press M N.

  • Page 26: Base Unit Phonebook

    3. Telephone Press to dial the number. Press MJN or MKN repeatedly to display the desired item. A MMENUN A MGN Note: Edit the name if necessary. A MSETN R When storing a calling card access number and your PIN in the phonebook as one phonebook item, press Edit the telephone number if necessary.

  • Page 27: Caller Id Service

    3. Telephone “PRIVATE CALLER”/“Private Caller”: The To erase a one touch dial assignment caller requests not to send caller information. 1. Press and hold the desired one touch dial key (M1N to M9N). A MERASEN Missed calls R To cancel erasing, press MSTOPN. If a call is not answered, the unit treats the call as a 2.

  • Page 28: Editing A Caller's Telephone Number Before Calling Back

    3. Telephone R If the other party’s name is displayed on the N or M N screen, you can switch the screen between the name and its telephone number by pressing 3.9.2 With the base unit repeatedly. R To erase the item, press .

  • Page 29: Storing Caller Information Into The Phonebook

    3. Telephone 3.11 Storing caller information into the phonebook 3.11.1 Into the cordless handset “Caller List” A Press MDN or MCN repeatedly to display the desired item. A “Add Phonebook” A If a name is required, enter the name, up to 16 characters (see page 53 for character entry).

  • Page 30: Fax

    4. Fax turned OFF automatically. You must send the entire 4.1 Sending a fax manually document manually. R This feature cannot be used if the handset is being Adjust the width of the document guides to fit the used (KX-FC275 only), or if MSP-PHONEN on the 4.

  • Page 31: Sending A Fax Using The Phonebook And One Touch Dial

    4. Fax Note: programmed items will remain in the broadcast memory, allowing frequent re-use. R Remove clips, staples or other fasteners. R Do not send the following types of documents: (Make 4.4.1 Programming items into the broadcast a copy of the document using another copier and send the copy.) memory –...

  • Page 32: Selecting The Way To Use Your Fax Machine

    4. Fax Note: answer feature to OFF by pressing MAUTO ANSWERN repeatedly. R If you select “FINE”, “SUPER FINE” or “PHOTO” resolution, the number of pages that the unit can How phone calls and faxes are received send will decrease. If the call is a phone call, the fax machine will record the R If the document exceeds the memory capacity, caller’s message automatically.

  • Page 33: Receiving A Fax Manually - Auto Answer Off

    4. Fax R The MAUTO ANSWERN indicator on the base unit – no sound is heard, turns OFF and (next to the battery icon) press MFAX STARTN. disappears from the cordless handset display. How to receive calls and faxes with the cordless Note: handset R Make sure feature #73 is set to “TEL/FAX”...

  • Page 34: Receiving A Fax Automatically - Auto Answer On

    4. Fax Note: try to receive a fax even if no fax calling tone is detected. R Make sure feature #73 is set to “TEL/FAX” beforehand (page 46). Note: R The auto disconnection code can be changed in How phone calls and faxes are received feature #49 on page 45.

  • Page 35: Receive Polling (Retrieving A Fax Placed On Another Fax Machine)

    4. Fax Receiving a voice message and fax document in one 4.8 Receive polling (retrieving a call fax placed on another fax The caller can leave a voice message and send a fax document during the same call. Inform the caller of the machine) following procedure beforehand.
  • Page 36 4. Fax 3. Press MJN or MKN to display the item. 4. Press MMENUN to exit the program. To print the junk fax prohibitor list 1. Press MMENUN repeatedly to display “JUNK FAX PROH.”. 2. Press MEN repeatedly to display “JUNK LIST PRINT”.

  • Page 37: Copy

    5. Copy Example: 150% enlarged copy 5.1 Making a copy Original document Enlarged copy Adjust the width of the document guides to fit the 5. . Copy actual size of the document. Insert the document (up to 10 pages) FACE DOWN until a single beep is heard and the unit grasps the document.

  • Page 38: Answering Machine

    6. Answering Machine 6.1 Recording your greeting 6.2 Listening to recorded message messages 6. . Answering Machine The unit has 2 pre-recorded greeting messages for TAM/ When the unit has recorded new voice messages: FAX mode. If you record your own greeting message, it –...

  • Page 39: Leaving A Message For Others Or Yourself

    6. Answering Machine 2. Within 5 seconds, press MERASEN. Using a pre-recorded greeting message The unit provides 2 pre-recorded greeting messages: – If you erase or do not record your own greeting 6.3 Leaving a message for others message, the unit plays a pre-recorded greeting asking callers to leave a message.

  • Page 40: Operating From A Remote Location

    6. Answering Machine 2. “Answer System” A 3. “Erase All Msg.” A Note: 4. “Yes” A R You can also program this feature with the base unit (feature #11 on page 42). 6.4.4 Direct command operation To change the ring count in TAM/FAX mode You can operate the answering machine by pressing dial You can change the number of times the unit rings keys, rather than navigating through the menus.
  • Page 41 6. Answering Machine Important: Remote command R Program the remote operation ID beforehand MGNMBN End remote operation (page 40, feature #11 on page 42). R Set the unit to TAM/FAX mode before going out *1 If pressed within the first 5 seconds of a message, (page 34).

  • Page 42: Programmable Features

    7. Programmable Features 7.1 Base unit programming 1. MMENUN 7. . Programmable Features 2. Press MBN and the 2-digit code (page 42 to page 46). 3. Press the desired command to display the desired setting. R This step may be slightly different depending on the feature.

  • Page 43: Advanced Features

    7. Programmable Features Feature Selection Setting the ringtone for M1N “RINGTONE 1” (default) outside calls M2N “RINGTONE 2” MBNM1NM7N M3N “RINGTONE 3” M4N “RINGTONE 4” M5N “RINGTONE 5” M6N “RINGTONE 6” *1 When this setting is changed using the base unit, the setting for the cordless handset will also be changed, and vice versa.
  • Page 44 7. Programmable Features Feature Selection Setting the Caller ID list to M0N “OFF” (default): The Caller ID list will not be printed automatically, but the print automatically base unit will keep a record of the information for the last 50 callers. MBNM2NM6N M1N “ON”: The Caller ID list will be printed automatically each time the base unit logs 50 callers (page 27).

  • Page 45: Cordless Handset

    7. Programmable Features Feature Selection Changing the fax activation If you wish to use an extension telephone (page 33) to receive faxes, activate code this feature and program the activation code. MBNM4NM1N M0N “OFF” M1N “ON” (default) 1. MMENUN A MBNM4NM1N 2.
  • Page 46 7. Programmable Features Feature Selection Setting the Error Correction This feature is available when the transmitting/receiving fax machines are ECM Mode (ECM) compatible. MBNM6NM8N M0N “OFF”: Deactivates this feature. M1N “ON” (default): If there is an error during fax transmission/reception, the unit will support the communication.

  • Page 47: Cordless Handset Programming

    7. Programmable Features 7.2 Cordless handset programming 2. Press MCN or MDN to select the desired top-menu. 3. Press MCN or MDN to select the desired item in sub-menu 1. A R In some cases, you may need to select from MihN MDNMCN sub-menu 2.
  • Page 48 *6 Turn this feature OFF if you prefer not to hear key tones while you are dialling or pressing any keys, including confirmation tones and error tones. *7 If you change the PIN, please make note of your new PIN. The unit will not reveal the PIN to you. *8 If you forget your PIN, consult your nearest Panasonic service centre.
  • Page 49 7. Programmable Features MCN 2 times, press 2 times, select the desired 7.2.2 Cordless handset setup language, then press . Press M Alarm You can set one of 2 different alarm options (once or daily) at a time for each cordless handset. An alarm sounds at the set time for 3 minutes.

  • Page 50: Multi-Unit Operation

    You can increase the signal range of the base unit by it to the base unit. Ensure that the additional cordless using a DECT repeater. Please use only Panasonic handset is switched ON. If it is not ON, press and hold DECT repeater.

  • Page 51: Transferring A Call/Conference

    8. Multi-unit Operation Note: With the base unit R If you receive an outside call while talking on the When the base unit is being paged, it will beep and intercom, you hear interrupt tones. To answer the display the paging extension’s number. call, hang up the intercom, then answer the outside KX-FC275: call.

  • Page 52: Copying Phonebook Items

    8. Multi-unit Operation Note: 3. To copy to the base unit, press M0N. To copy to another cordless handset, enter the R If the transferred call is not answered within 60 desired cordless handset number you wish to send seconds, the call will ring at your cordless handset the cordless handset phonebook item to.

  • Page 53: Useful Information

    9. Useful Information 9.1 Character entry The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. The 9. . Useful Information available character entry modes are Alphabet (ABC), Numeric (0-9), Greek ( ), Extended 1 ( ), Extended 2 ) and Cyrillic (...
  • Page 54 9. Useful Information Extended 1 character table ( R The following are used for both uppercase and lowercase: Extended 2 character table ( R The following are used for both uppercase and lowercase: Cyrillic character table (...

  • Page 55: Help

    10. Help 10.1 Report messages To indicate the unit’s fax transmission/reception status, one of the following messages will be printed on the sending 10. . Help and journal reports (page 30). Message Code Cause & Solution COMMUNICATION ERROR 40-42 R A transmission or reception error occurred. Try 46-72 again or check with the other party.
  • Page 56 R The other party’s fax machine is busy or has run out of recording paper. Try again. “OPEN CABINET CHECK R Please use genuine Panasonic replacement film (page 11). FILM SLACK” R The ink film is slack. Tighten it (see step 5 on page 16).

  • Page 57: When A Function Does Not Work

    10. Help Display Cause & Solution “POLLING ERROR” R The other party’s fax machine does not support polling. Check with the other party. “RECORDING ERROR” R The greeting message you recorded was under 1 second long. Record a longer message. “REDIAL TIME OUT”...

  • Page 58: Initial Settings

    10. Help 10.3.1 Initial settings Problem Cause & Solution I cannot hear a dial tone. R If you used a splitter/coupler to connect the unit, remove the splitter/coupler and connect the unit to the wall jack directly. If the unit operates properly, check the splitter/coupler.
  • Page 59 10. Help Problem Cause & Solution I cannot page a cordless R The cordless handset is too far from the base unit. handset or base unit. Caller information is not R You must subscribe to use a Caller ID service. Contact your service displayed.
  • Page 60 Cancel unused cordless handset registrations from the base unit (page 50). R You entered the wrong PIN. If you forget your PIN, consult your nearest Panasonic service centre. R Place the cordless handset and the base unit away from other electrical appliances.
  • Page 61 10. Help 10.3.4 Fax – sending Problem Cause & Solution I cannot send documents. R The other party’s fax machine is busy or has run out of recording paper. Try again. R The other party’s machine is not a fax machine. Check with the other party. R The other party’s fax machine failed to answer the fax automatically.
  • Page 62 Cause & Solution The printing quality is poor. Please do not reuse the ink film! Please use genuine Panasonic replacement film. Refer to page 11 for further details. R The thermal head is dirty. Clean it (page 66). R If documents can be copied properly, the unit is working normally. The other party may have sent a faint document or there may be something wrong with the other party’s machine.
  • Page 63 Problem Cause & Solution The printing quality is poor. Please do not reuse the ink film! Please use genuine Panasonic replacement film. Refer to page 11 for further Original details. A B C R The thermal head is dirty. Clean it (page 66).

  • Page 64: Maintenance

    11. Maintenance Turn the blue gear (E) in the direction of the arrow 11.1 Recording paper jams until the ink film is tight (F) and at least one layer of ink film is wrapped around the blue core (G). 11. . Maintenance 11.1.1 When the recording paper has jammed in the unit The display will show the following:...

  • Page 65: Document Jams

    11. Maintenance Close the back cover securely by pushing down on 11.2 Document jams the dotted area at both ends (H), then close the front cover securely (I). Open the front cover. Remove the jammed document carefully (A). Install the paper tray (page 17), then insert the recording paper gently (page 17).

  • Page 66: Thermal Head Cleaning

    11. Maintenance Disconnect the mains lead and the telephone line Clean the recording paper feeder roller (G) with a cord. cloth moistened with isopropyl rubbing alcohol, and let all parts dry thoroughly. Open the front cover (A), push the green button (B), then open the back cover (C).
  • Page 67 11. Maintenance Important: Clean the thermal head (E) with a cloth moistened R Remove the recording paper, then remove the with isopropyl rubbing alcohol, and let it dry paper tray beforehand, otherwise the paper may thoroughly. misfeed or jam. Caution: R To prevent a malfunction due to static electricity, do not use a dry cloth and do not touch the thermal head directly.

  • Page 68: General Information

    12. General Information 12.1 Reference lists and reports 12.2 Specifications (Base unit only) 12. General Information 12.2.1 Base unit You can print out the following lists and reports for your reference: n Applicable lines: – “SETUP LIST” Public Switched Telephone Network –...
  • Page 69 12. General Information Copy: Approx. 40 W (When copying a 20 % black Recording paper specifications document) Recording paper size: Maximum: Approx. 135 W (When copying a 100 % black A4: 210 mm ´ 297 mm document) Recording paper weight: n Power supply: 64 g/m to 80 g/m...

  • Page 70: Condition Of Guarantee

    The purchaser’s sole and exclusive remedy under this guarantee against Panasonic is for the repair or replacement of the appliance or any defective parts and no other remedy, including, but not limited to; incidental or consequential damage or loss of whatsoever nature shall be available to the purchaser.

  • Page 71: Index

    13. Index Replacement: 18 13.1 Index BROADCAST LIST: 68 Broadcast transmission: 31 Button description Base unit: 12 #01 Date and time: 22 Cordless handset: 13 #02 Your logo: 22 #03 Your fax number: 23 #04 Sending report: 30 Call screening: 45 #06 FAX ring count: 42 Call waiting: 27 #06 TAM ring count: 35...
  • Page 72 13. Index Greeting message Quick scan: 30, 37 TAM/FAX: 38 Greeting message time TAM/FAX: 45 Recall time: 46 Receiving alert: 45 Receiving faxes Ink film: 15 Automatically: 34 Intercom: 50 Manually: 33 Receiving reduction: 44 Recording Greeting message: 38, 39 Jams Memo message: 39 Document: 65...
  • Page 73 13. Index TAM/FAX mode: 32, 34 TEL mode: 32, 33 TEL/FAX mode: 32, 33 Time adjustment: 44 Transferring a call: 51 Voice time/day stamp: 38 Volume Base unit: 22 Cordless handset: 21...
  • Page 74 Notes...
  • Page 75 Notes...
  • Page 76 Copyright: R This material is copyrighted by Panasonic System Networks Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic System Networks Co., Ltd.

This manual is also suitable for:

Kx-fc275e

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