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Panasonic KX-FP365CX Service Manual
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Panasonic KX-FP365CX Service Manual

Plain paper fax with digital answering system / multi-function plain paper fax
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Plain Paper Fax with Digital Answering System /
Multi-function Plain Paper Fax
KX-FP365CX
Model No.
KX-FM388CX
(for Middle Near East)
© Panasonic Communications Co., Ltd. 2008. Unau-
thorized copying and distribution is a violation of law.
ORDER NO. KMF0812214CE

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Summary of Contents for Panasonic KX-FP365CX

  • Page 1 ORDER NO. KMF0812214CE Plain Paper Fax with Digital Answering System / Multi-function Plain Paper Fax KX-FP365CX Model No. KX-FM388CX (for Middle Near East) © Panasonic Communications Co., Ltd. 2008. Unau- thorized copying and distribution is a violation of law.

  • Page 2: Table Of Contents

    KX-FP365CX / KX-FM388CX TABLE OF CONTENTS PAGE PAGE 1 Safety Precautions -----------------------------------------------5 6.7.1. General ------------------------------------------------ 44 1.1. For Service Technicians ----------------------------------5 6.7.2. EXT. TEL. Line Relay (RLY101)----------------- 44 1.2. AC Caution---------------------------------------------------5 6.7.3. Bell Detection Circuit------------------------------- 44 1.3. Personal Safety Precautions ----------------------------6 6.7.4.
  • Page 3 Locations--------------------------------------------- 156 20.2. Replacement Parts List------------------------------- 201 15.2. Gear Section--------------------------------------------- 158 20.2.1. Cabinet and Electrical Parts -------------------- 201 15.2.1. Gear Operation ------------------------------------- 158 20.2.2. Digital Board Parts (KX-FP365CX) ---------- 202 15.2.2. Mechanical Movements Main 20.2.3. Digital Board Parts (KX-FM388CX) ---------- 204...
  • Page 4 KX-FP365CX / KX-FM388CX 20.2.6. Power Supply Board Parts ---------------------- 207 20.2.7. Interface Board Parts----------------------------- 207 20.2.8. Sensor Board Parts ------------------------------- 208 20.2.9. Microphone Board Parts------------------------- 208...

  • Page 5: Safety Precautions

    KX-FP365CX / KX-FM388CX 1 Safety Precautions 1. Before servicing, unplug the AC power cord to prevent an electric shock. 2. When replacing parts, use only the manufacturer's recommended components. 3. Check the condition of the power cord. Replace if wear or damage is evident.

  • Page 6: Personal Safety Precautions

    KX-FP365CX / KX-FM388CX 1.3. Personal Safety Precautions 1.3.1. Moving Sections of the Unit Be careful not to let your hair, clothes, fingers, accessories, etc., become caught in any moving sections of the unit. The moving sections of the unit are the rollers and a gear. There is a separation roller and a document feed roller which are rotated by the document feed motor.

  • Page 7: Service Precautions

    KX-FP365CX / KX-FM388CX 1.4. Service Precautions 1.4.1. Precautions to Prevent Damage from static Electricity Electrical charges accumulate on a person. For instance, clothes rubbing together can damage electric elements or change their electrical characteristics. In order to prevent static electricity, touch a metallic part that is grounded to release the static electricity.

  • Page 8: Warning

    KX-FP365CX / KX-FM388CX 2 Warning 2.1. About Lead Free Solder (PbF: Pb free) Note: In the information below, Pb, the symbol for lead in the periodic table of elements, will refer to standard solder or solder that con- tains lead.

  • Page 9: Insulation Resistance Test

    KX-FP365CX / KX-FM388CX 2.2. Insulation Resistance Test 1. Unplug the power cord and short the two prongs of the plug with a jumper wire. 2. Turn on the power switch. 3. Measure the resistance value with an ohmmeter between the jumpered AC plug and each exposed metal cabinet part (screw heads, control shafts, bottom frame, etc.).

  • Page 10: Specifications

    KX-FP365CX / KX-FM388CX 3 Specifications Any details given in these instructions are subject to change without notice. Applicable Lines: Public Switched Telephone Network Document Size: Max. 216 mm in width, Max. 600 mm in length Effective Scanning Width: 208 mm...

  • Page 11: General/Introduction

    KX-FA57E / KX-FA57A Replacement Film (Prints about 210 A4-sized pages) To ensure the unit operates properly, we recommend using the Panasonic replacement film. The ink film is not reusable. Do not rewind and use the ink film again. 5 Features...

  • Page 12: Technical Descriptions

    KX-FP365CX / KX-FM388CX 6 Technical Descriptions 6.1. Connection Diagram...

  • Page 13: General Block Diagram

    KX-FP365CX / KX-FM388CX 6.2. General Block Diagram The following is an outline of each device IC on the digital board. (Refer to General Block Diagram (P.14).). 1. ASIC (IC1) Composed mainly of an address decoder and a modem control. Controls the general FAX operations.

  • Page 14: General Block Diagram

    KX-FP365CX / KX-FM388CX 6.2.1. General Block Diagram...

  • Page 15: Control Section

    KX-FP365CX / KX-FM388CX 6.3. Control Section 6.3.1. Block Diagram...

  • Page 16: Memory Map

    KX-FP365CX / KX-FM388CX 6.3.2. Memory Map...

  • Page 17: Asic (Ic1)

    KX-FP365CX / KX-FM388CX 6.3.3. ASIC (IC1) This custom IC is used for the general FAX operations. 1. CPU: 6. IMAGE DATA RAM: This model uses a Z80 equivalent to the CPU operating This memory is programmed into the ASIC and uses 8 at 12 MHz.
  • Page 18 KX-FP365CX / KX-FM388CX Descriptions of Pin Distribution (IC1) SIGNAL POWER SUPPLIED DESCRIPTION VOLTAGE VSSA POWER SOURCE (ANALOG GND) VDDA 3.3 3.3V POWER SOURCE (ANALOG +3.3V) AIN1 3.3V CIS IMAGE SIGNAL INPUT (SIG) AIN2 3.3V THERMISTOR TEMPERATURE WATCH INPUT AIN3 3.3V...
  • Page 19 KX-FP365CX / KX-FM388CX SIGNAL POWER SUPPLIED DESCRIPTION VOLTAGE TEST2 3.3V HIGH FIXED TEST3 3.3V HIGH FIXED TEST4 3.3V HIGH FIXED XMDMINT 3.3V MODEM INTERRUPT XMDMCS 3.3V MODEM CHIP SELECT XRAS/IOP 3.3V DRAM (IC4) ROW ADDRESS STROBE XCAS1/IOP 3.3V DRAM (IC4) CULUMN ADDRESS STROBE XCAS2/IOP 3.3V...

  • Page 20: Flash Memory (Ic6)

    KX-FP365CX / KX-FM388CX SIGNAL POWER SUPPLIED DESCRIPTION VOLTAGE XRESETI 3.3V RESET INPUT WDERR 3.3V WATCHED ERROR OUTPUT SIGNAL THDAT 3.3V RECORDED IMAGE OUTPUT (XTHDAT) THCLK 3.3V CLOCK OUTPUT FOR DATA TRANSFER (XTHCLK) THLAT 3.3V PULSE OUTPUT FOR DATA LATCH (XTHLAT)

  • Page 21: Reset Circuit (Watch Dog Timer)

    KX-FP365CX / KX-FM388CX 6.3.6. Reset Circuit (Watch dog timer) The output signal (reset) from pin 4 of the voltage detect IC (IC3) is input to the ASIC (IC1) 114 pin. 1. During a momentary power interruption, a positive reset pulse of 50~70 msec is generated and the system is reset com- pletely.

  • Page 22: Rtc Backup Circuit

    KX-FP365CX / KX-FM388CX 6.3.7. RTC Backup Circuit 1. Function This unit has a lithium battery (BAT401) which works for Real Time Clock IC (RTC: inside IC1). The RTC continues to work, backed up by a lithium battery even when the power switch is OFF.

  • Page 23: Supervision Circuit For The Thermal Head Temperature

    KX-FP365CX / KX-FM388CX 6.3.8. Supervision Circuit for the Thermal Head Temperature 1. Function The thermistor changes the resistor according to the temperature and uses the thermistor's characteristics. The output of pin 139 of IC1 becomes a low level. Then when it becomes a high level, it triggers point A In point C, according to the voltage out- put time, the thermal head's temperature is detected.

  • Page 24: Facsimile Section

    KX-FP365CX / KX-FM388CX 6.4. Facsimile Section 6.4.1. Image Data Flow During Facsimile Operation Copy (Fine, Super-Fine, Half Tone) 1. Line information is read by Contact Image Sensor (to be used as the reference white level) via route1, and is input to IC1.

  • Page 25: Block Diagram

    KX-FP365CX / KX-FM388CX 6.4.2. Block Diagram...

  • Page 26: Thermal Head

    KX-FP365CX / KX-FM388CX 6.4.3. Thermal Head 1. Function This unit utilizes the state of the art thermal printer technology. The ink film is chemically processed. The ink film is comprised of two parts: an ink layer and a base film. When the thermal head contacts this ink film, it emits heat momentarily, and the ink layer is melted and transferred to the paper.
  • Page 27 KX-FP365CX / KX-FM388CX...

  • Page 28: Scanning Block

    KX-FP365CX / KX-FM388CX 6.4.4. Scanning Block The scanning block of this device consists of a control circuit and a contact image sensor made up of a celfoc lens array, an LED array, and photoelectric conversion elements. When an original document is inserted and the start button pressed, pin 34 of IC1 goes to a high level and the transistor Q8 turns on.This applies voltage to the LED array to light it.

  • Page 29: Stepping Motor Drive Circuit (Rx)

    KX-FP365CX / KX-FM388CX 6.4.5. Stepping Motor Drive Circuit (RX) 1. Function The stepping motor works for reception and copy. 2. Motor During motor driving, pin 124 of ASIC IC1 becomes high level, IC401 10pin becomes low level, and Q401 turns ON. As a result, +24V is supplied to the motor coil.
  • Page 30 KX-FP365CX / KX-FM388CX When the motor suspends while it is in the receive mode (about 70~80 msec), pin 124 of ASIC IC1 becomes a low level and Q401 turns OFF, and instead of +24 V, +6 V is supplied through D401 so that the motor is held in place. When the system is in the stand-...

  • Page 31: Stepping Motor Drive Circuit (Tx)

    KX-FP365CX / KX-FM388CX 6.4.6. Stepping Motor Drive Circuit (TX) 1. Function The stepping motor works for reception and copy. 2. Motor During motor driving, pin 131 of ASIC IC1 becomes high level, IC401 10pin becomes low level, and Q402 turns ON. As a result, +24V is supplied to the motor coil.
  • Page 32 KX-FP365CX / KX-FM388CX When the motor suspends while it is in the sending mode (about 70~80 msec), pin 131 of ASIC IC1 becomes a low level and Q402 turns OFF. When the system is in the stand-by mode, all of the motor drive transistors turn OFF. Consequently, the motor current...

  • Page 33: Sensors And Switches

    KX-FP365CX / KX-FM388CX 6.5. Sensors and Switches All of the sensor and switches are shown below. Sensor Circuit Location Sensor Sensor or Switch Name Error Message Operation Panel SW337 Document top sensor [REMOVE DOCUMENT] SW338 Document set sensor [CHECK DOCUMENT] Sensor P.C.Board...

  • Page 34: Document Top Sensor (Sw337)

    KX-FP365CX / KX-FM388CX 6.5.1. Document Top Sensor (SW337) When a document is brought to the read position, the SW turns ON, and the input signal of IC301-6 pin (Operation Board) becomes a low level. When there is no document at the read position, the SW turns OFF, and the input signal of IC301-6 pin (Operation Board) becomes a high level.

  • Page 35: Paper Top Sensor (Ps401)

    KX-FP365CX / KX-FM388CX 6.5.3. Paper Top Sensor (PS401) When the recording paper is loaded on the print head, the shelter plate shuts the sensor light, and the photo transistor turns OFF. The input signal of IC5-65 pin becomes a high level. Usually, the shelter plate is lifted, the photo transistor turns ON, and the input signal of IC1-102 pin becomes a low level.

  • Page 36: Hook Switch (Sw101)

    KX-FP365CX / KX-FM388CX 6.5.5. Hook Switch (SW101) When the handset is lifted, the switch turns ON, and the signal at pin 43 of IC1 becomes low. When the handset is returned, the switch turns OFF, and the signal at pin 43 of IC1 becomes high.

  • Page 37: Modem Section

    KX-FP365CX / KX-FM388CX 6.6. Modem Section 6.6.1. Function The unit uses a 1 chip modem (IC5) that serves as an interface between the control section for FAX transmission and reception and the telephone line. During a transmitting operation, the digital image signals are modulated and sent to the telephone line.
  • Page 38 KX-FP365CX / KX-FM388CX 3. Facsimile Call Time Series As shown in the following diagram, the facsimile call time series is divided into five phases. Phase A: Call setting Call setting can be manual/automatic. Phase B: Pre-message procedure Phase B is a pre-processing procedure and sequence for confirming the status of the terminal, transmission route, etc., and for terminal control.
  • Page 39 KX-FP365CX / KX-FM388CX 6. Explanation of Communication and Compression Technology a. G3 Communication Signals (T. 30 Binary Process) For G3 Facsimile communication, this is the procedure for exchanging control signals between the sending and receiving machines both before and after transmission of image signals.
  • Page 40 KX-FP365CX / KX-FM388CX Bit No. DIS/DTC Receiver --- T.4 operation Receiver --- T.4 operation 11,12,13,14 Data signaling rate Data signaling rate 0,0,0,0 V.27 ter fall back mode 2400 bit/s, V.27 ter 4800 bit/s, V.27 ter 0,1,0,0 V.27 ter 1,0,0,0 V.29 9600 bit/s, V.29...
  • Page 41 KX-FP365CX / KX-FM388CX Bit No. DIS/DTC Reserved for future recording width capability. Extend field Extend field R8×15.4 lines/mm R8×15.4 lines/mm 300×300 pels/25.4 mm 300×300 pels/25.4 mm R16×15.4 lines/mm and/or 400×400 pels/25.4 mm R16×15.4 lines/mm and/or 400×400 pels/25.4 mm Inch based resolution preferred Resolution type selection "0": neritic based resolution...
  • Page 42 KX-FP365CX / KX-FM388CX b. Redundancy Compression Process Coding Mode This unit uses one-dimensional MH format.

  • Page 43: Modem Circuit Operation

    KX-FP365CX / KX-FM388CX 6.6.2. Modem Circuit Operation The modem (IC5) has all the hardware satisfying the CCITT standards mentioned previously. When the ASIC IC1 (61) is brought to a low level, the modem (IC5) is chip-selected and the resistors inside IC are selected by the select signals from ASIC (IC1) ADR0-ADR4.

  • Page 44: Ncu Section

    KX-FP365CX / KX-FM388CX 6.7. NCU Section 6.7.1. General NCU is the interface with the telephone line. It is composed of Bell detection circuit, Pulse dial circuit, Line amplifier and sidetone circuits. The following is a brief explanation of each circuit.

  • Page 45: Line Amplifier And Side Tone Circuit

    KX-FP365CX / KX-FM388CX 6.7.5. Line Amplifier and Side Tone Circuit 1. Circuit Operation The reception signal output from the line transformer T101 is input to pin (2) of IC101 via C108 and R109 and then the signal is amplified at pin (2) of IC101 and sent to the reception system at 0dB.

  • Page 46: Calling Line Identification Circuit (Fsk)

    KX-FP365CX / KX-FM388CX 6.7.6. Calling Line Identification Circuit (FSK) 1. Function This unit is compatible with the Caller ID service offered by your local telephone company. To use this feature, you must sub- scribe to a Caller ID service. The data for the Caller ID from the telephone exchange is sent during the interval between the first and second rings of the bell signal.

  • Page 47: Calling Line Identification Circuit (Dtmf)

    KX-FP365CX / KX-FM388CX 6.7.7. Calling Line Identification Circuit (DTMF) 1. Function This unit is compatible with the Caller ID service offered by your local telephone company. To use this feature, you must sub- scribe to a Caller ID service. The data for the Caller ID from the telephone exchange is sent before the first ring signal. The data from the telephone exchange is sent by DTMF signal.

  • Page 48: Its (Integrated Telephone System) And Monitor Section

    KX-FP365CX / KX-FM388CX 6.8. ITS (Integrated telephone System) and Monitor Section 6.8.1. General The general ITS operation is performed by the special IC5 which has a handset circuit. The alarm tone, the key tone, and the beep are output from the ASIC IC1 (digital board). During the pulse dial operation, the monitor tone is output from the ASIC IC1.

  • Page 49: Operation Board Section

    LCD MODULE CN302 CN407 KSL0~4 CN404 CN301 ASIC GATE ARRAY IC301 KEYS KIN0~7 MATRIX CN408 LED2 R320 LED301 XLED9, 10 AUTO ANSWER DOCUMENT TOP SENSOR DOCUMENT SET SENSOR INTERFACE OPERATION BOARD DIGITAL BOARD BOARD KX-FP365CX / KX-FM388CX: OPERATION BOARD BLOCK DIAGRAM...

  • Page 50: Lcd Section

    KX-FP365CX / KX-FM388CX 6.11. LCD Section The Gate Array (IC301) works only for writing the ASCII code from the data bus (D4~D7). V0 is supplied for the crystal drive. R310, R312, R313 and R329 are density control resistors. Consequently, in this unit, the timing (positive clock) is generated by the LCD interface circuitry in the gate array (IC301).

  • Page 51: Power Supply Board Section

    KX-FP365CX / KX-FM388CX 6.12. Power Supply Board Section This power supply board uses the switching regulator method. Block Diagram Input Input Rectifier Circuit C106 Output Circuit Surge Circuit D110 Absorber Converter Circuit Circuit R104 A-B Voltage Wave Form Q101 Kick-on...
  • Page 52 KX-FP365CX / KX-FM388CX The following is an overview of how the power supply unit is controlled. The control method of this power supply unit is pulse width modulation. When Q is ON, the energy is charged in the transfer primary coil according to E .
  • Page 53 KX-FP365CX / KX-FM388CX [Surge Absorber Circuit] This circuit is for absorbing surge voltage generated by the transformer. [Control Circuit and Detecting Circuit] The control circuit amplifies the output with increased voltage detected in the error detecting circuit. Then it drives the main tran- sistor.

  • Page 54: Location Of Controls And Components

    KX-FP365CX / KX-FM388CX 7 Location of Controls and Components 7.1. Overview 7.2. Control Panel (1) [FLASH] • To access special telephone services or for transferring extension calls. • The recall/flash time can be changed (feature #072 on Pro- (1) Speaker gram Mode Table (P.100)).

  • Page 55: Installation Instructions

    KX-FP365CX / KX-FM388CX 8 Installation Instructions (13) [DIGITAL SP-PHONE] • For speakerphone operation. (14) [BROADCAST] 8.1. Installation Space • To send a document to multiple parties. The space required to install the unit is shown below. (15) Station keys The dimensions given are necessary for the unit to operate effi- •...

  • Page 56: Connections

    • When you operate this product, the power outlet should be near the product and easily accessible. Panasonic PANA LINK software enables the unit to carry out • Be sure to use the telephone line cord supplied with this the following functions: unit.

  • Page 57: Installing The Ink Film

    KX-FP365CX / KX-FM388CX 8.3. Installing the Ink Film Note: • A USB cable is not supplied for KX-FM388. Please purchase 1. Open the front cover by pulling up the centre part. a shielded Type-A male/Type-B male USB cable. 2. Release the back cover by pushing the green button ( •...
  • Page 58 KX-FP365CX / KX-FM388CX 4. Insert the blue gear of the ink film roll into the front left slot of the unit ( ) and the white gear of the ink film roll into the rear left slot of the unit ( •...

  • Page 59: Installing The Paper Tray

    KX-FP365CX / KX-FM388CX 8.4. Installing the Paper Tray 8.6. Installing the Recording Paper Insert the tabs ( ) on the paper tray ( ) into the slots on The unit can hold up to 50 sheets of 64 g/m to 80 g/m paper.
  • Page 60 KX-FP365CX / KX-FM388CX Document requirements Document weight • When faxing a single sheet: 45 g/m to 90 g/m • When faxing a multiple sheet: 60 g/m to 80 g/m Note: • Remove chips, staples or other fasteners. • Do not send the following types of documents. (Make a copy of the document using another copier and send the copy.)

  • Page 61: Operating Instructions

    KX-FP365CX / KX-FM388CX 9 Operating Instructions 9.1. Setting Your Logo You can program your logo (name, company name, etc.) so that it appears on the top of each page sent. Note: • To enter a character that is located on the same dial key as...

  • Page 62: Installing Pana Link Software

    KX-FP365CX / KX-FM388CX 9.2. Installing PANA LINK Software Important notice If you use Windows XP or Windows Vista, a message may • Install PANA LINK software (CD-ROM) before connect- appear after connecting the unit with the USB cable. This is ing the unit to a computer with USB cable.

  • Page 63: Test Mode

    KX-FP365CX / KX-FM388CX 10 Test Mode The codes listed below can be used to perform simple checks for some of the unit’s functions. When complaints are received from customers, they provide an effective tool for identifying the locations and causes of malfunctions. To do this, you set the Service mode (Refer to Operation Flow (P.66).) first, then operate the below test items.

  • Page 64: Dtmf Signal Tone Transmit Selection

    KX-FP365CX / KX-FM388CX Test Mode Type of Mode Code Function Operation after code input DIGITAL Service Mode [8] [4] [1] Refer to Digital Speakerphone (P.127). SPEAKERPHONE [DIGITAL SP- RX & TX CHECK PHONE] PRINT TEST Service Mode [8] [5] [2] Prints out the test pattern.

  • Page 65: Print Test Pattern

    KX-FP365CX / KX-FM388CX 10.3. Print Test Pattern 1. Platen roller 3. Thermal head 1 dot 2. Left margin / Top margin 4. Use this test pattern to confirm the torque limiter for Ink film and platen roller timing.

  • Page 66: Service Mode

    KX-FP365CX / KX-FM388CX 11 Service Mode The programming functions are used to program the various features and functions of the machine, and to test the machine. This facilitates communication between the user and the service man while programming the unit.

  • Page 67: Service Function Table

    KX-FP365CX / KX-FM388CX 11.1.3. Service Function Table Code Function Set Value Effective Default Remarks Range × 100 msec Pause time 001~600 ---------- Dial speed select 1: 10 pps 1, 2 ---------- 2: 20 pps VOX time 1: 6 sec 1, 2 Setting of the end of call confirmation VOX.
  • Page 68 KX-FP365CX / KX-FM388CX Code Function Set Value Effective Default Remarks Range TAM continuous tone detection 1: ON 1, 2 ON: Stops TAM operation when Dial tone, etc are 2: OFF detected. × number of FAX auto redial time set 00~99...

  • Page 69: Memory Clear Specification

    KX-FP365CX / KX-FM388CX Code Function Set Value Effective Default Remarks Range Voice Prompt Test See Test Mode (P.63). Sensor test & Vox test See Test Mode (P.63). Digital SP-Phone check See Digital Speakerphone (P.127). Setting scanning density 00~32 00~32 Select scanning density when the code No.58 is set “Normal”.

  • Page 70: The Example Of The Printed List

    KX-FP365CX / KX-FM388CX 11.2. The Example of the Printed List 11.2.1. User Mode Note: • The above values are the default values. • * KX-FM388 only.

  • Page 71: Service Mode Settings

    KX-FP365CX / KX-FM388CX 11.2.2. Service Mode Settings Note: • The above values are the default values. • * KX-FM388 only.

  • Page 72: History

    KX-FP365CX / KX-FM388CX 11.2.3. History Note: See the following descriptions of this report. Item No. (1) ~ (44) are corresponding to the listed items in Descriptions of the History Report (P.73).
  • Page 73 KX-FP365CX / KX-FM388CX 11.2.3.1. Descriptions of the History Report (1) SOFTWARE VERSION (26) NUMBER OF PC SCAN FLASH ROM version The number of times multifunction was used for the (2) SUM Scanner. (The number of pages scanned. If the unit does FLASH ROM internal data calculation.

  • Page 74: Troubleshooting Guide

    KX-FP365CX / KX-FM388CX 12 Troubleshooting Guide 12.1. Troubleshooting Summary After confirming the problem by asking the user, troubleshoot according to the instructions and observe the following precautions. 12.1.1. Precautions 1. If there is a problem with the print quality or the paper feed, first check if the installation space and the print paper meets the specifications, the paper selection lever/paper thickness lever is set correctly, and the paper is set correctly without any slack.

  • Page 75: Error Messages-Display

    KX-FP365CX / KX-FM388CX 12.2. Error Messages-Display If the unit detects a problem, one or more of the following messages will appear on the display. The explanations given in the [ ] are for servicemen only. • The back cover is open. Close the back cover firmly.
  • Page 76 • The document is jammed. Remove the jammed document. (Refer to Document Jams (P.164).) • Press [STOP] to eject the jammed paper. • Please use genuine Panasonic replacement film. • A transmission error occurred. Try again. (Refer to Optional Accessories (P.11).) •...

  • Page 77: Error Messages-Report

    KX-FP365CX / KX-FM388CX 12.3. Error Messages-Report Journal Report If a problem occurs during fax transmission or reception, one of the following messages will be printed on the sending and jour- nal reports. How to output the Journal Report 1. Press [MENU] repeatedly to display “PRINT REPORT”.
  • Page 78 KX-FP365CX / KX-FM388CX Countermeasure...
  • Page 79 KX-FP365CX / KX-FM388CX REFERENCE: Test Mode (P.63)
  • Page 80 KX-FP365CX / KX-FM388CX REFERENCE: Test Mode (P.63)
  • Page 81 KX-FP365CX / KX-FM388CX REFERENCE: Test Mode (P.63)
  • Page 82 KX-FP365CX / KX-FM388CX REFERENCE: Test Mode (P.63)
  • Page 83 KX-FP365CX / KX-FM388CX...
  • Page 84 KX-FP365CX / KX-FM388CX...
  • Page 85 KX-FP365CX / KX-FM388CX REFERENCE: Test Mode (P.63)

  • Page 86: Special Service Journal Report

    KX-FP365CX / KX-FM388CX 12.3.1. Special Service Journal Report Journal 2 and Journal 3 shown below, which are special journals giving the additional detailed information about the latest 35 communications, can be printed by Service Code 881 or 882. Remote printing function for the journal reports (JOURNAL, JOURNAL 2 and JOURNAL 3) is also available for service technicians.
  • Page 87 KX-FP365CX / KX-FM388CX 12.3.1.1. Journal 2 Refer to JOURNAL 2 in Printout Example (P.88). Journal 2 displays the additional detailed information about the last 35 communications. Descriptions: (1) RCV. MODE Indicates which receive mode the unit was in when the unit received a fax message.
  • Page 88 KX-FP365CX / KX-FM388CX 12.3.1.2. Journal 3 Refer to JOURNAL 3 in Printout Example (P.88). Descriptions: (6) ENCODE (9) ERROR LINE(RX) Compression Code: MH/MR/MMR When an error occurs while receiving a fax, this shows the number of error lines. (7) MSLT MSLT means Minimum Scan Line Time.
  • Page 89 KX-FP365CX / KX-FM388CX...

  • Page 90: Communication Section

    KX-FP365CX / KX-FM388CX 12.3.2. Communication Section Find the problem in the table shown below, and refer to the corresponding troubleshooting procedure in Defective Facsimile Section (P.91). Symptom Reference Content Possible cause 1 The paper is not fed properly when faxing.
  • Page 91 KX-FP365CX / KX-FM388CX 12.3.2.1. Defective Facsimile Section 12.3.2.1.1. Transmit Problem REFERENCE: (*1): Operation Panel Section (P.132) (*2): ADF (Auto Document Feed) Section (P.105) (*3): Maintenance (P.156) (*4): How to Remove the Gear Block and Separation Roller (P.149) (*5): How to Remove the Operation Board, LCD, MIC Board and Document Exit Roller (P.152)
  • Page 92 KX-FP365CX / KX-FM388CX 12.3.2.1.2. Sometime there is a transmit problem Note: “596: Transmit level set” represents a service code. (Refer to Service Function Table(P.67).)
  • Page 93 KX-FP365CX / KX-FM388CX 12.3.2.1.3. Receive Problem First confirm whether the recording paper is installed properly or not before starting troubleshooting. (Refer to “Remarks”.) Note: • “596: Transmit level set” represents a service code. (Refer to Service Function Table (P.67).) • #06: Refer to for Program Mode Table (P.100) Fax ring count.
  • Page 94 KX-FP365CX / KX-FM388CX 12.3.2.1.4. The unit can copy, but cannot transmit / receive REFERENCE: (*1): Test Mode (P.63) (*2): Analog Board Section (P.125)
  • Page 95 KX-FP365CX / KX-FM388CX 12.3.2.1.5. The unit can copy, but cannot either transmit/receive long distance or interna- tional communications The following two causes can be considered for this symptom. Cause 1: The other party is executing automatic dialing, the call has been received by this unit, and the CED or DIS signal response time is too long.
  • Page 96 KX-FP365CX / KX-FM388CX (Causes and Countermeasures) Countermeasure Side Echo Communication Problem Example Countermeasure Service Code Sending side Some time is needed to compare the level Add a dummy signal to the beginning of Service code (521) of the receiving and sending signals for the the training signal.
  • Page 97 KX-FP365CX / KX-FM388CX Fig. c (Countermeasure by Changing the Interval Between CED and DIS) Fig. d (Countermeasure by Ignoring the 1st DIS) <TX side signal> <RX side signal> <Countermeasure> 2nd / 3rd DCS / Training & delayed CFR / FTT...
  • Page 98 KX-FP365CX / KX-FM388CX 12.3.2.1.7. How to record fax signal by using PC Recording FAX signal is one of the useful analysis measures to solve communication problems. The way of recording easily by using PC is shown as follows. 1. Equipment Parts No.

  • Page 99: Remote Programming

    KX-FP365CX / KX-FM388CX 12.4. Remote Programming If, after the call is connected, the customer describes the situation and it is determined that the problem can be corrected by making parameter changes, this function makes it possible to change parameters such as the user code and service code from another fax (using DTMF tones).

  • Page 100: Program Mode Table

    KX-FP365CX / KX-FM388CX 12.4.2. Program Mode Table Code Function Set Value Default Remote Set- ting Date and time dd/mm/yy hh:mm 01/01/08 Your logo --------- None Your FAX number --------- None Sending report 1: ERROR / 2: ON / 3: OFF...
  • Page 101 KX-FP365CX / KX-FM388CX Code Function Set Value Default Remote Set- ting T0 timer 001 ~ 255 sec 046 sec Break % select 1: 61% / 2: 67% ITS auto redial time set 00 ~ 99 ITS auto redial line disconnection time set...

  • Page 102: Troubleshooting Details

    KX-FP365CX / KX-FM388CX 12.5. Troubleshooting Details 12.5.1. Outline Troubleshooting is for recovering quality and reliability by determining the broken component and replacing, adjusting or clean- ing it as required. First, determine the problem then decide the troubleshooting method. If you have difficulty finding the broken part, determine which board is broken.

  • Page 103: Troubleshooting Items Table

    KX-FP365CX / KX-FM388CX 12.5.3. Troubleshooting Items Table ITEM SYMPTOM REFERENCE The document does not feed. No Document Feed P.105 (Auto Document Feeder) Document jam Document Jam P.106 Multiple feed Multiple Document Feed P.107 Skew Document Skew P.108 Recording paper feed The recording paper does not feed.
  • Page 104 KX-FP365CX / KX-FM388CX 12.5.3.1. Simple Check List SERIAL NO. DATE FUNCTION JUDGEMENT REFERENCE FAX operation Transmission OK / NG Receiving OK / NG Copy operation OK / NG Telephone operation Handset transceiver / receiver OK / NG Digital SP-Phone OK / NG...

  • Page 105: Adf (Auto Document Feed) Section

    KX-FP365CX / KX-FM388CX 12.5.4. ADF (Auto Document Feed) Section 12.5.4.1. No Document Feed REFERENCE: (*1): How to Remove the Separation Rubber (P.153) (*2): Installation Position of the Lead Wires (P.154) (*3): How to Remove the Gear Block and Separation Roller (P.149) (*4): Test Mode (P.63)
  • Page 106 KX-FP365CX / KX-FM388CX 12.5.4.2. Document Jam REFERENCE: (*1): Disassembly and Assembly Instructions (P.140) (*2): Test Mode (P.63) (*3): How to Remove the Operation Board, LCD, MIC Board and Document Exit Roller (P.152) (*4): Sensor Section (P.133)
  • Page 107 KX-FP365CX / KX-FM388CX 12.5.4.3. Multiple Document Feed • When using thick paper etc., sometimes the document will not be fed. (*1) REFERENCE: (*1): Installing the Recording Paper (P.59) (*2): How to Remove the Gear Block and Separation Roller (P.149) (*3): Disassembly and Assembly Instructions (P.140) (*4): How to Remove the Separation Rubber (P.153)
  • Page 108 KX-FP365CX / KX-FM388CX 12.5.4.4. Document Skew REFERENCE: (*1): Maintenance Items and Component Locations (P.156) (*2): Disassembly and Assembly Instructions (P.140) (*3): How to Remove the Image Sensor (CIS) (P.141) (*4): Overview (P.54) (*5): We recommend making a copy of the test chart in Test Chart (P.172) and using it.
  • Page 109 KX-FP365CX / KX-FM388CX 12.5.4.5. The Recording Paper does not Feed REFERENCE: (*1): Installing the Recording Paper (P.59) (*2): How to Remove the Pickup Roller (P.144) (*3): Power Supply Board Section (P.129) (*4): Test Mode (P.63) (*5): How to Remove the Digital, Analog, Interface and Sensor Boards (P.147) (*6): How to Remove the Component parts of Gear Block (P.150)
  • Page 110 KX-FP365CX / KX-FM388CX 12.5.4.6. Paper Jam REFERENCE: (*1): Jams (P.163) (*2): Maintenance Items and Component Locations (P.156) (*3): Disassembly and Assembly Instructions (P.140) (*4): Test Mode (P.63) (*5): Sensors and Switches (P.33) (*6): How to Remove the Pickup Roller (P.144)
  • Page 111 KX-FP365CX / KX-FM388CX 12.5.4.7. Recording Paper Multiple Feed and Skew REFERENCE: (*1): How to Remove the Back Cover and Platen Roller (P.143) (*2): How to Remove the Pickup Roller (P.144) 12.5.4.8. The Sent Fax Data is Skewed REFERENCE: (*1): We recommend making a copy of the test chart in Test Chart (P.172) and using it.
  • Page 112 KX-FP365CX / KX-FM388CX 12.5.4.10. Received or Copied Data is Expanded REFERENCE: (*1): Document feeder/scanner glass cleaning (P.165) (*2): Disassembly and Assembly Instructions (P.140) (*3): How to Remove the Gear Block and Separation Roller (P.149) (*4): We recommend making a copy of the test chart in Test Chart (P.172) and using it.
  • Page 113 KX-FP365CX / KX-FM388CX 12.5.4.11. A Blank Page is Copied REFERENCE: (*1): Test Mode (P.63) (*2): Thermal Head (P.26) (*3): How to Remove the Thermal Head (P.142) (*4): We recommend making a copy of the test chart in Test Chart (P.172) and using it.
  • Page 114 KX-FP365CX / KX-FM388CX...
  • Page 115 KX-FP365CX / KX-FM388CX 12.5.4.12. A Blank Page is Received REFERENCE: (*1): Test Mode (P.63) (*2): Check Sheet for Signal Route (P.125) (*3): A Blank Page is Copied (P.113) 12.5.4.13. Black or White Vertical Line REFERENCE: (*1): We recommend making a copy of the test chart in Test Chart (P.172) and using it.
  • Page 116 KX-FP365CX / KX-FM388CX 12.5.4.14. Black or White Lateral Line on Print Out REFERENCE: (*1): Test Mode (P.63) (*2): How to Remove the Component parts of Gear Block (P.150) (*3): Installation Position of the Lead Wires (P.154) (*4): Disassembly and Assembly Instructions (P.140) (*5): We recommend making a copy of the test chart in Test Chart (P.172) and using it.
  • Page 117 KX-FP365CX / KX-FM388CX 12.5.4.15. An Abnormal Image is Printed REFERENCE: (*1): Test Mode (P.63) (*2): Check Sheet for Signal Route (P.125) (*3): How to Remove the Thermal Head (P.142) (*4): We recommend making a copy of the test chart in Test Chart (P.172) and using it.

  • Page 118: Digital Board Section

    KX-FP365CX / KX-FM388CX 12.5.5. Digital Board Section When the unit fails to boot up the system, take the troubleshooting procedures very carefully. It may have a serious problem. The symptom: No response when the power is turned on. (No LCD display, and keys are not accepted.) The first step is to check the power source.
  • Page 119 KX-FP365CX / KX-FM388CX 12.5.5.1. Digital Block Diagram You also need to check the signal lines listed here [List 1] when the unit fails to boot up the system. Those signal lines should remain normal. Other signal lines are not directly related to that failure even if they have faults or troubles.
  • Page 120 KX-FP365CX / KX-FM388CX Normal Wave Patterns Remarks: When you use an oscilloscope to judge whether a signal to be tested is normal or NG, perform the signal check in exactly the same order as in [List 1]. (If the ASIC fails to access the FLASH ROM, the ASIC cannot access DRAM normally.) The digital circuit actually operates according to the timing combinations of these signals.
  • Page 121 KX-FP365CX / KX-FM388CX I/O and Pin No. Diagram...
  • Page 122 KX-FP365CX / KX-FM388CX After the power is turned on, the ASIC initializes and checks each IC. The ROM, DRAM, and modem are checked. If initialization fails for the ICs, the system will not boot up. In this case, please find the cause as follows.
  • Page 123 KX-FP365CX / KX-FM388CX Other NG example while the power is ON and the LCD displays the following.
  • Page 124 KX-FP365CX / KX-FM388CX 12.5.5.2. NG Example...

  • Page 125: Analog Board Section

    KX-FP365CX / KX-FM388CX 12.5.6. Analog Board Section This chapter provides the testing procedures required for the analog parts. A signal route to be tested is determined depending upon purposes. For example, the handset TX route begins at the handset microphone and the signal is output to the telephone line.
  • Page 126 KX-FP365CX / KX-FM388CX 12.5.6.2. Defective ITS (Integrated Telephone System) Section 1. No handset transmission / reception and no monitor reception Perform a signal test in the ITS or the NCU section and locate a defective point (where the signal disappears) on each route between the handset microphone and telephone line (sending), or between the telephone line and the handset speaker (receiv- ing), or between the microphone and the telephone line (sending), or between the telephone line and the speaker (receiving).

  • Page 127: Digital Speakerphone

    KX-FP365CX / KX-FM388CX 12.5.7. Digital Speakerphone The digital speakerphone has different features from the analog speakerphone. The analog speakerphone switches between Tx or Rx. Either Tx or Rx is able to pass through a telephone line or speaker, depending on the Tx and Rx signal (voice) level. The higher-level signal (either TX or RX) can pass through the route.
  • Page 128 KX-FP365CX / KX-FM388CX Note: Check to the SP-Phone Rx/Tx signal routes. (Refer to Check Sheet for Signal Route (P.125)).

  • Page 129: Power Supply Board Section

    KX-FP365CX / KX-FM388CX 12.5.8. Power Supply Board Section 12.5.8.1. Key Components for Troubleshooting Check the following parts first: F101, D101-D104, C106, Q101and IC101. This comes from our experience with experimental tests. For example: power supply and lightning surge voltage test, withstanding voltage test, intentional short circuit test, etc.
  • Page 130 KX-FP365CX / KX-FM388CX 12.5.8.2. Troubleshooting Flow Chart...
  • Page 131 KX-FP365CX / KX-FM388CX 12.5.8.3. Broken Parts Repair Details (ZNR101, C106) Check for a short-circuit in terminals. Visually check these parts for damages. (D101, D102, D103, D104) Check for a short-circuit in terminal 4. If D101, D102, D103 and D104 are short-circuits, F101 will melt (open).

  • Page 132: Operation Panel Section

    KX-FP365CX / KX-FM388CX 12.5.9. Operation Panel Section 12.5.9.1. No Key Operation REFERENCE: (*1): Test Mode (P.63) 12.5.9.2. No LCD Indication REFERENCE: (*1): Test Mode (P.63) (*2): How to Remove the Operation Cover (P.151)

  • Page 133: Sensor Section

    KX-FP365CX / KX-FM388CX 12.5.10. Sensor Section Refer to Sensors and Switches (P.33) for the circuit descriptions. The Test Function makes the sensor circuit check easier. (Refer to Test Mode (P.63).) For example, as for “COVER OPEN SENSOR”, “CO” is turned ON/OFF on the display when you open or close the front cover. Also, document sensor, read position sensor, recording paper sensor and jam sensor are turned ON/OFF by the copy operation.
  • Page 134 KX-FP365CX / KX-FM388CX 12.5.10.5. Check the HOOK Switch (SW101) 12.5.10.6. Check the Film Detection Sensor (SW501)..“FILM EMPTY” or “CHECK FILM”...

  • Page 135: Cis (Contact Image Sensor) Section

    KX-FP365CX / KX-FM388CX 12.5.11. CIS (Contact Image Sensor) Section REFERENCE: (*1): Test Mode (P.63) Refer to Scanning Block (P.28).

  • Page 136: Thermal Head Section

    KX-FP365CX / KX-FM388CX 12.5.12. Thermal Head Section Note: Refer to Thermal Head (P.26).

  • Page 137: Problem With Pana Link (Kx-Fm388 Only)

    KX-FP365CX / KX-FM388CX 12.6. Problem with PANA LINK (KX-FM388 only) Problem Cause & Solution I cannot send a fax from the computer at the • The date and time of the computer may be set incorrectly. Adjust it. If it cannot be specified time.
  • Page 138 KX-FP365CX / KX-FM388CX Problem Cause & Solution [No response] message is displayed. • The other party did not answer the call or the line was busy. Transmit again after waiting a while. • The dialling mode setting (tone or pulse) is not correct.

  • Page 139: Service Fixture & Tools

    KX-FP365CX / KX-FM388CX 13 Service Fixture & Tools...

  • Page 140: Disassembly And Assembly Instructions

    KX-FP365CX / KX-FM388CX 14 Disassembly and Assembly Instructions Note: Please remove the Paper Support, Paper Tray and Ink Film before disassembling.

  • Page 141: Upper Cabinet Section

    KX-FP365CX / KX-FM388CX 14.1. Upper Cabinet Section 14.1.1. How to Remove the Image Sensor (CIS)

  • Page 142: How To Remove The Thermal Head

    KX-FP365CX / KX-FM388CX 14.1.2. How to Remove the Thermal Head...

  • Page 143: Back Cover Section

    KX-FP365CX / KX-FM388CX 14.2. Back Cover Section 14.2.1. How to Remove the Back Cover and Platen Roller...

  • Page 144: How To Remove The Pickup Roller

    KX-FP365CX / KX-FM388CX 14.2.2. How to Remove the Pickup Roller...

  • Page 145: How To Remove The Paper Exit Roller And Cassette Lever

    KX-FP365CX / KX-FM388CX 14.2.3. How to Remove the Paper Exit Roller and Cassette Lever...

  • Page 146: Lower Cabinet Section

    KX-FP365CX / KX-FM388CX 14.3. Lower Cabinet Section 14.3.1. How to Remove the Bottom Frame...

  • Page 147: How To Remove The Digital, Analog, Interface And Sensor Boards

    KX-FP365CX / KX-FM388CX 14.3.2. How to Remove the Digital, Analog, Interface and Sensor Boards...

  • Page 148: How To Remove The Power Supply Board And Ac Cord

    KX-FP365CX / KX-FM388CX 14.3.4. How to Remove the Gear Block and Separation Roller...
  • Page 149 KX-FP365CX / KX-FM388CX 14.3.3. How to Remove the Power Supply Board and AC cord...

  • Page 150: How To Remove The Component Parts Of Gear Block

    KX-FP365CX / KX-FM388CX 14.3.5. How to Remove the Component parts of Gear Block...

  • Page 151: Operation Cover Section

    KX-FP365CX / KX-FM388CX 14.4. Operation Cover Section 14.4.1. How to Remove the Operation Cover...

  • Page 152: How To Remove The Operation Board, Lcd, Mic Board And Document Exit Roller

    KX-FP365CX / KX-FM388CX 14.4.2. How to Remove the Operation Board, LCD, MIC Board and Document Exit Roller...

  • Page 153: How To Remove The Separation Rubber

    KX-FP365CX / KX-FM388CX 14.4.3. How to Remove the Separation Rubber...

  • Page 154: Installation Position Of The Lead Wires

    KX-FP365CX / KX-FM388CX 14.5. Installation Position of the Lead Wires...
  • Page 155 KX-FP365CX / KX-FM388CX...

  • Page 156: Maintenance

    KX-FP365CX / KX-FM388CX 15 Maintenance 15.1. Maintenance Items and Component Locations 15.1.1. Outline Maintenance and repairs are performed using the following steps. 1. Periodic maintenance 4. Determine causes Inspect the equipment periodically and if necessary, clean Determine the causes of the equipment problem by trouble- any contaminated parts.
  • Page 157 KX-FP365CX / KX-FM388CX 15.1.2.1. Maintenance List OPERATION CHECK REMARKS Document Path Remove any foreign matter such as paper. — Rollers If the roller is dirty, clean it with a damp cloth then dry thor- Refer to Document feeder/scanner glass oughly.

  • Page 158: Gear Section

    KX-FP365CX / KX-FM388CX 15.2. Gear Section 15.2.1. Gear Operation Once a mode is selected, the Drive Motor Gear rotates clockwise (CW) and then the controlling positions of Swing Gears A, B and C determine which gears convey their drive power in each mode. See “Sensor Location” in Sensors and Switches (P.33).
  • Page 159 KX-FP365CX / KX-FM388CX 15.2.1.3. Print Mode The RX MOTOR rotate CW and Swing Gear B engages Gear F, and conveyers its power to Platen Roller Gear and Ink Film Driver Gear. The Swing Gear B engages Gear E, and conveys its power to the Exit Roller Gear.

  • Page 160: Mechanical Movements In The Main Operations (Transmitting Documents, Receiving Faxes And Copying)

    KX-FP365CX / KX-FM388CX 15.2.2. Mechanical Movements in the Main Operations (transmitting documents, receiving faxes and copying) 15.2.2.1. Idle Status Note: • See “Sensor Locations” in Sensors and Switches (P.33). • CW..clockwise • CCW..counterclockwise...
  • Page 161 KX-FP365CX / KX-FM388CX 15.2.2.2. Transmitting Documents 15.2.2.3. Receiving Fax REFERENCE: Sensor Section (P.133). Note: See “Sensor Locations” in Sensors and Switches (P.33).
  • Page 162 KX-FP365CX / KX-FM388CX 15.2.2.4. Copying Note: See “Sensor Locations” in Sensors and Switches (P.33). REFERENCE: Sensor Section (P.133)

  • Page 163: Jams

    KX-FP365CX / KX-FM388CX 15.3. Jams 3. Open the back cover. 15.3.1. Recording Paper Jams 15.3.1.1. When the recording paper has jammed in the unit The display will show the following. 1. Open the front cover by pulling up the centre part.

  • Page 164: Document Jams

    KX-FP365CX / KX-FM388CX 15.3.1.2. When the recording paper was not fed into the unit properly The display will show the following. Remove the recording paper and straighten. Pull the tension plate ( ) forward and hold open while inserting paper, then press [SET] to clear the message.

  • Page 165: Cleaning

    KX-FP365CX / KX-FM388CX 15.4. Cleaning 4. Close the front cover securely. 15.4.1. Document feeder/scanner glass cleaning Clean the document feeder/scanner glass when: — Documents frequently misfeed. — Smudges or black/white lines appear on the original doc- ument when sending or copying.

  • Page 166: Thermal Head Cleaning

    KX-FP365CX / KX-FM388CX 15.4.2. Thermal Head Cleaning 5. Clean the thermal head ( ) with a cloth moistened with isopropyl rubbing alcohol, and let it dry thoroughly. If smudges or black/white lines appear on a copied/received document, check whether there is dust on the thermal head.

  • Page 167: Miscellaneous

    KX-FP365CX / KX-FM388CX 16 Miscellaneous 16.1. Terminal Guide of the ICs Transistors and Diodes 16.1.1. Digital Board 16.1.2. Analog Board 16.1.3. Operation Board...

  • Page 168: Power Supply Board

    KX-FP365CX / KX-FM388CX 16.1.4. Power Supply Board 16.1.5. Interface Board...

  • Page 169: How To Replace The Flat Package Ic

    KX-FP365CX / KX-FM388CX 16.2. How to Replace the Flat Package IC Even if you do not have the special tools (for example, a spot heater) to remove the Flat IC, with some solder (large amount), a soldering iron and a cutter knife, you can easily remove the ICs that have more than 100 pins.

  • Page 170: Test Chart

    KX-FP365CX / KX-FM388CX 16.3. Test Chart 16.3.1. ITU-T No.1 Test chart...

  • Page 171: Itu-T No.2 Test Chart

    KX-FP365CX / KX-FM388CX 16.3.2. ITU-T No.2 Test Chart...

  • Page 172: Test Chart

    KX-FP365CX / KX-FM388CX 16.3.3. Test Chart...
  • Page 173 KX-FP365CX / KX-FM388CX Memo...

  • Page 174: Schematic Diagram

    KX-FP365CX / KX-FM388CX 17 Schematic Diagram 17.1. Digital Board (PCB1)
  • Page 175 KX-FP365CX / KX-FM388CX...
  • Page 176 KX-FP365CX / KX-FM388CX...
  • Page 177 KX-FP365CX / KX-FM388CX...

  • Page 178: Analog Board (Pcb2)

    KX-FP365CX / KX-FM388CX 17.2. Analog Board (PCB2) HS TX FAX TX HS RX FAX RX +5VA +2.5V JJ109 JJ108 R149 +5VA Q103 PC101 IC101 C104 560p R106 R109 C108 2.5V R110 C109 C112 R105 +2.5VL +2.5V IC101 T101 R107 R104...
  • Page 179 KX-FP365CX / KX-FM388CX Q104 D107 D108 D109 L111 POS101 R147 C137 C122 L116 R127 R148 L112 RLY101 PC103 R131 120 2w CN103 JJ107 D113 JJ102 RLY102 Q106 JJ101 Q107 JJ105 C136 L113 1.0u D104 D106 L114 R133 15k 1/2W R150...

  • Page 180: Operation Board (Pcb3) / Mic Board (Pcb7)

    KX-FP365CX / KX-FM388CX 17.3. Operation Board (PCB3) / MIC Board (PCB7)

  • Page 181: Power Supply Board (Pcb4)

    KX-FP365CX / KX-FM388CX 17.4. Power Supply Board (PCB4)

  • Page 182: Interface Board (Pcb5)

    KX-FP365CX / KX-FM388CX 17.5. Interface Board (PCB5) TO THERMAL HEAD TO POWER +24V CN406 PS401 R410 +24V DATA +24V /STB2 +24V +3.3V CLOCK IC403 7 +3.3V 8 GND /STB1 CN401 LATCH C402 C403 +24V R409 +24V CN407 HEADON R405 THLAT...

  • Page 183: Printed Circuit Board

    KX-FP365CX / KX-FM388CX 18 Printed Circuit Board 18.1. Digital Board (PCB1) 18.1.1. Bottom View RA10 C101 C103 C102 EYXY EYSYNC RA13 C125 C124 MFCS ROMCS XTST F1FTG +2.5V/BAT +3.3V/BAT CA28 C117 C116 KX-FP365CX / KX-FM388CX : DIGITAL BOARD (Bottom View)

  • Page 184: Component View

    KX-FP365CX / KX-FM388CX 18.1.2. Component View KX-FP365CX / KX-FM388CX : DIGITAL BOARD (Component View)

  • Page 185: Analog Board (Pcb2)

    C121 C126 R139 Q101 R118 R138 R115 R121 C129 C130 Q102 C114 R119 R145 R142 C118 C116 R128 L110 C132 C135 Q105 R143 L107 R134 C124 L108 R135 R144 L109 D111 C131 KX-FP365CX / KX-FM388CX : ANALOG BOARD (Bottom View)

  • Page 186: Component View

    J102 JJ107 C123 POS101 R147 D107 D105 R148 D108 R133 T102 J116 SW101 R114 R137 C113 J122 D112 J120 J123 C101 J117 CN101 10pin 13pin 17pin J121 J113 J110 C134 CN105 C128 KX-FP365CX / KX-FM388CX : ANALOG BOARD (Component View)

  • Page 187: Operation Board (Pcb3) / Mic Board (Pcb7)

    KX-FP365CX / KX-FM388CX 18.3. Operation Board (PCB3) / MIC Board (PCB7) 18.3.1. Bottom View...

  • Page 188: Component View

    KX-FP365CX / KX-FM388CX 18.3.2. Component View JJ322 JJ309 JJ307 SW321 SW322 JJ304 JJ314 JJ305 JJ317 JJ303 JJ321 R316 JJ302...

  • Page 189: Power Supply Board (Pcb4)

    KX-FP365CX / KX-FM388CX 18.4. Power Supply Board (PCB4) C102 L103 JP104 D107 R110 JP103 R105 C109 C111 JP105 JP102 L102 D105 L201 D201 C211 JP206 JP205 JP204 C201 R230 C217 JP207 CN202...

  • Page 190: Interface Board (Pcb5)

    18.5. Interface Board (PCB5) (Bottom View) C402 R408 C404 IC403 R409 C403 R403 C401 F402 F401 1.25A 1.25A R405 R404 R402 PFUP1664Z -b (Component View) PS401 POWER BAT401 R401 R407 J408 J404 Q401 Q402 R406 PFUP1664Z -b KX-FP365CX / KX-FM388CX : INTERFACE BOARD...

  • Page 191: Sensor Board (Pcb6)

    KX-FP365CX / KX-FM388CX 18.6. Sensor Board (PCB6) (Bottom View) (Component View) BLACK WHITE KX-FP365CX / KX-FM388CX : SENSOR BOARD...

  • Page 192: Appendix Information Of Schematic Diagram

    KX-FP365CX / KX-FM388CX 19 Appendix Information of Schematic Diagram Note: 1. DC voltage measurements are taken with an oscilloscope or a tester with a ground. 2. The schematic diagrams and circuit board may be modified at any time with the development of new technology.

  • Page 193: Exploded View And Replacement Parts List

    KX-FP365CX / KX-FM388CX 20 Exploded View and Replacement Parts List 20.1. Cabinet, Mechanical and Electrical Parts Location 20.1.1. General Section...

  • Page 194: Operation Cover Section

    KX-FP365CX / KX-FM388CX 20.1.2. Operation Cover Section...

  • Page 195: Back Cover Section

    KX-FP365CX / KX-FM388CX 20.1.3. Back Cover Section...
  • Page 196 KX-FP365CX / KX-FM388CX...

  • Page 197: Upper Cabinet Section

    KX-FP365CX / KX-FM388CX 20.1.4. Upper Cabinet Section...

  • Page 198: Lower Cabinet Section

    KX-FP365CX / KX-FM388CX 20.1.5. Lower Cabinet Section...

  • Page 199: Gear Block Section

    KX-FP365CX / KX-FM388CX 20.1.6. Gear Block Section 20.1.7. Screws...

  • Page 200: Accessories And Packing Materials

    KX-FP365CX / KX-FM388CX 20.1.8. Accessories and Packing Materials...

  • Page 201: Replacement Parts List

    KX-FP365CX / KX-FM388CX 20.2. Replacement Parts List Safe Ref. Part No. Part Name & Description Remark Notes: PFUV1112Z COVER, OPERATION PANEL PS-HB 1. The “RTL” marking indicates that its Retention Time is PFJS08M93Z CONNECTOR, 8 PIN PFBX1290Y1 PUSH BUTTON, 11 KEY Limited.

  • Page 202: Digital Board Parts (Kx-Fp365Cx)

    PFDR1014Z ROLLER, DOCUMENT SEPARATION PFPH1085Z PACKING SHEET PFDE1133Z SPACER, DELAY POM-HB PFDF1087Z SHAFT, DOCUMENT POM-HB 20.2.2. Digital Board Parts (KX-FP365CX) SEPARATION PFUS1839Z SPRING, HEAD EARTH Safe Ref. Part No. Part Name & Description Remark 20.2.1.5. Gear Block Section PCB1 PNWP1FP365CX DIGITAL BOARD ASS'Y (RTL) Safe Ref.
  • Page 203 KX-FP365CX / KX-FM388CX Safe Ref. Part No. Part Name & Description Remark Safe Ref. Part No. Part Name & Description Remark B1GBCFJJ0048 TRANSISTOR(SI) ERJ2GEJ332 3.3k B1GBCFJJ0048 TRANSISTOR(SI) ERJ2GEJ821 B1GBCFGG0028 TRANSISTOR(SI) ERJ2GEJ104 100k UNR521700L TRANSISTOR(SI) ERJ2GEJ223 ERJ2GEJ473 (CONNECTORS) ERJ2GEJ335 3.3M PQJS18A10Z...

  • Page 204: Digital Board Parts (Kx-Fm388Cx)

    KX-FP365CX / KX-FM388CX Safe Ref. Part No. Part Name & Description Remark Safe Ref. Part No. Part Name & Description Remark ECUE1C103KBQ 0.01 CA12 F5A421040004 CAPACITOR ARRAY ECUE1H120JCQ 12P CA13 F5A421040004 CAPACITOR ARRAY ECUE1A683KBQ 0.068 CA28 F5A421040004 CAPACITOR ARRAY ECUE1C223KBQ 0.022...

  • Page 205: Analog Board Parts

    KX-FP365CX / KX-FM388CX Safe Ref. Part No. Part Name & Description Remark Safe Ref. Part No. Part Name & Description Remark ERJ2GEJ104 100k ECUE1C104ZFQ 0.1 ERJ2GEJ223 ECUE1C104ZFQ 0.1 ERJ2GEJ473 ECUE1H120JCQ 12P ERJ2GEJ335 3.3M ECUE1C104ZFQ 0.1 ERJ2GEJ272 2.7k ECUE1C103KBQ 0.01 ERJ2GEJ333...

  • Page 206: Operation Board Parts

    KX-FP365CX / KX-FM388CX Safe Ref. Part No. Part Name & Description Remark Safe Ref. Part No. Part Name & Description Remark L107 PQLQR2KA113 COIL C110 ECUV1H472KBV 0.0047 L108 PQLQR2KA113 COIL C111 ECUV1C393KBV 0.039 L109 PQLQR2KA113 COIL C113 ECEA1HKA4R7 L110 PQLQR2KA113...
  • Page 207 KX-FP365CX / KX-FM388CX Safe Ref. Part No. Part Name & Description Remark Safe Ref. Part No. Part Name & Description Remar SW335 K0H1BA000259 SPECIAL SWITCH SW336 K0H1BA000259 SPECIAL SWITCH (VARISTOR) SW337 K0L1BB000029 SWITCH, DOC. TOP SENSOR ZNR101 ERZV10D751 VARISTOR SW338 K0L1BB000030 SWITCH, DOC.
  • Page 208 KX-FP365CX / KX-FM388CX Safe Ref. Part No. Part Name & Description Remark C405 ECEA1VKA330 C406 ECEA1CKA221 20.2.8. Sensor Board Parts Safe Ref. Part No. Part Name & Description Remark PCB6 PFWP4FP706CN SENSOR BOARD ASS'Y (RTL) SW501 K0MA11000041 SIGNAL SWITCH SW502...

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Kx-fm388cx

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