Table of Contents
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FOR FAX ADVANTAGE ASSISTANCE:
– CALL
1-800-HELP-FAX (1-800-435-7329)
– E-MAIL TO
consumerproducts@panasonic.com
for customers in the U.S.A. or Puerto Rico
– REFER TO
www.panasonic.com
for customers in the U.S.A. or Puerto Rico
Compact Plain Paper Fax
Operating Instructions
Model No.
Please read these Operating
Instructions before using the unit
and save for future reference.
This model is designed to be
used only in the U.S.A.
with Answering System
KX-FP155
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Table of Contents
Related Manuals for Panasonic KX-FP155
Summary of Contents for Panasonic KX-FP155
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Page 1: Operating Instructions
U.S.A. or Puerto Rico Compact Plain Paper Fax with Answering System Operating Instructions KX-FP155 Model No. Please read these Operating Instructions before using the unit and save for future reference. This model is designed to be... -
Page 2: Energy Star
Do not rub or use an eraser on the printed side of recording paper, as the print may smear. Energy Star As an ENERGY STAR Partner, Panasonic has determined that this product meets the ENERGY STAR guidelines for energy efficiency. -
Page 3: Safety Instructions
Important safety When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on this unit. 3. -
Page 4: Table Of Contents
Table of Contents Initial Preparation Accessories Included accessories ........6 Accessory information . - Page 5 List of FCC requirements and information ....82 Information Limited PANASONIC Facsimile Products Limited Warranty ... . . 83 Warranty Servicenter Servicenter directory .
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Page 6: Accessories
– 50 meters (164 ' ) for continuous use of your unit. For best results, use genuine Panasonic replacement film Model No. KX-FA53 or KX-FA55. To install legal size recording paper, use a legal paper tray Model No. KX-FA50 (p. 12). -
Page 7: Help Button
Help function! You can print a quick reference for assistance as follows. HELP Press PRESS NAVI.[ Display: & SET Press until the desired item is displayed. 1. How to send faxes with the voice guide. SEND GUIDE 2. How to set the date, time, your logo and fax number. -
Page 8: Finding The Controls
Finding the Controls Overview! Document guides Handset To make or answer calls Speaker (Left side of the unit) Front cover Note: The document will be ejected from the front of the unit. Install the unit on a desk or floor with a smooth surface and do not place anything in front of the unit. -
Page 9: Location
Location! To erase recorded messages (p. 50). To record your own greeting messages (p. 48). To initiate or exit programming. Dial keypad For slow or quick playback (p. 50). To mute your voice to the other party during conversation. Press this button again to resume conversation. -
Page 10: Setup
Setup Ink film – installing / Install the included ink film or replace the used ink film with new one. The following ink films are available for replacement. Each roll prints about 150 letter-size pages. See page 6 for accessory information. Model No. - Page 11 For replacement only Remove the stoppers and tags from the new ink film. Find the “T” shaped gear (blue). Insert the blue core of the front ink film roll into the right slot of the unit ( “T” shaped gear (blue) into the left slot of the unit ( Insert the rear ink film roll ( Turn the “T”...
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Page 12: Paper Tray
Setup Paper tray! Insert tabs on the paper tray into slits on the back of the unit. Note: Do not place the unit in areas where the paper tray may be obstructed by a wall, etc. To use legal size paper Please purchase a legal paper tray, Model No. -
Page 13: Recording Paper
Recording paper! Letter, legal or A4 size recording paper can be loaded. The unit can hold up to 50 sheets of 60 g/m to 75 g/m (16 lb. to 20 lb.) paper or 30 sheets of 90 g/m Set the recording paper size (feature #16 on page 63) according to the paper size you use, after connecting the unit (p. -
Page 14: Connections
Setup Connections! Connect the handset cord. Connect the telephone line cord. Connect the power cord. Power cord To a power outlet (120 V, 60 Hz) Power surge protector To a single telephone line jack (RJ11C) Line surge protector Caution: When you operate this product, the power outlet should be near the product and easily accessible. Note: For additional equipment protection, we recommend you use a surge protector. -
Page 15: Date And Time, Your Logo And Facsimile Telephone Number
You should program the date and time, your logo and facsimile telephone number. This information will be printed on each page transmitted from your unit. Your logo Example: FROM : Panasonic Fax Setting the date and time MENU Press SYSTEM SET UP Display: PRESS NAVI.[... -
Page 16: Setting Your Logo
Setup Setting your logo The logo can be your company, division or name. MENU Press SYSTEM SET UP Display: PRESS NAVI.[ Press until the following is displayed. YOUR LOGO Press LOGO= AAAAAAAAA Enter your logo, up to 30 characters, using the dial keypad. - Page 17 To select characters with the dial keypad Pressing the dial keys will select a character as shown below. Keys FLASH Hyphen button (To insert a hyphen.) Insert button (To insert one character or one space.) MUTE Delete button (To delete a character.) STOP key (To move the cursor to the right.) To enter another character using the same number key, move the cursor to the next space.
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Page 18: Setting Your Facsimile Telephone Number
Setup Setting your facsimile telephone number MENU Press SYSTEM SET UP Display: PRESS NAVI.[ Press until the following is displayed. YOUR FAX NO. Press NO.= Enter your facsimile telephone number, up to 20 digits, using the dial keypad. NO.=1234567 Example: Press The next feature will be displayed. -
Page 19: Volumes
Adjusting volumes! Ringer volume 4 levels (high/middle/low/off) are available. While the unit is idle, press If any documents are in the document entrance, you cannot adjust the ringer volume. Confirm that there are no documents in the entrance. To turn the ringer off: 1. -
Page 20: Storing Names And Telephone Numbers In The Directory
NAVIGATOR Directory Storing names and telephone numbers in the directory! For rapid access to frequently dialed numbers, the unit provides the NAVIGATOR directory (50 stations). For your convenience, the following station has been pre-programmed. HELP-FAX (1-800-435-7329): If you cannot correct a problem after trying the help function (p. -
Page 21: Editing And Erasing A Stored Station
Editing and erasing a stored Editing a stored station Press DIRECTORY[+ -] Display: Press until the desired station is displayed. Mary Example: 0123456 Mary EDIT:PRESS MENU MENU Press NAME=Mary EDIT= Press to select “EDIT”. NAME=Mary STORE:PRESS SET If you do not need to edit the name, skip to step 6. -
Page 22: Making A Phone Call Using The Directory
Making a phone call using the Before using this feature, program the desired names and telephone numbers into the directory (p. 20). Press DIRECTORY[+ -] Display: Press until the desired station is displayed. Lisa Example: 2233445 Lisa EDIT:PRESS MENU If the desired name has not been stored, press and dial the number STOP... -
Page 23: Caller Id
Caller ID service from your phone This unit is compatible with the Caller ID service offered by your local telephone company. To use this feature, you must subscribe to the Caller ID service. Set the following ring count settings to 2 or more rings beforehand. —TAD ring count and FAX ring count (feature #06 on page 62) —TEL/FAX ring count (feature #78 on page 69) How Caller ID is displayed... -
Page 24: Viewing And Calling Back Using Caller Information
Viewing and calling back using caller information! You can easily view caller information and call back. Important: Calling back will not be possible in the following cases. —The telephone number includes data other than numbers (i.e. —The caller information does not include a telephone number. Press CALLER ID Example (2 new calls are received):... -
Page 25: Confirming Caller Information Using The Caller Id List
Confirming caller information using the Caller ID The unit will store the 30 most recent caller information. —To print manually, see page 81. —To print automatically after every 30 new calls, activate feature #26 (p. 64). Sample of a Caller ID list CALLER ID LIST NAME WENDY ROBERTS... -
Page 26: Storing Caller Information In The Directory
Caller ID Storing caller information in the Important: This feature is not available in the following cases. —The telephone number includes data other than numbers (i.e. —The caller information does not include a telephone number. Press CALLER ID 2 NEW CALLS Example: PRESS NAVI.[+ -] Press... -
Page 27: Voice Contact
You can talk to the other party after a fax message is completed. This will save the added expense and time of making another call. This feature only works when the other party’s fax machine is equipped with a voice contact feature. -
Page 28: Sending Faxes
Sending Faxes Sending a fax manually! Adjust the width of the document guides to the size of the document. Insert the document (up to 10 pages) FACE DOWN until a single beep is heard and the unit grabs the document. Display: PRESS NAVI.[+ -] If necessary, press... -
Page 29: Sending A Fax Using The Directory
Sending a fax using the Before using this feature, program the desired names and telephone numbers into the directory (p. 20). Adjust the width of the document guides to the size of the document. Insert the document (up to 10 pages) FACE DOWN until a single beep is heard and the unit grabs the document. -
Page 30: Sending A Fax With The Voice Guide
Sending Faxes Sending a fax with the voice guide You can send documents by following the voice guide. After transmission, the voice guide will turn off automatically. HELP Press twice. SEND GUIDE Display: Press Voice guide: To transmit, insert the document face down until you hear the beep. -
Page 31: Reports For Confirmation
Reports for confirmation! To confirm the communication results, the following reports are available. Sending report This report will provide you with a printed record of transmission results. To use this feature, activate feature #04 (p. 62). Sample of a sending report SENDING REPORT OTHER FACSIMILE START TIME... -
Page 32: One Time Broadcast Transmission
Sending Faxes One time broadcast This feature is useful for sending the same document to selected parties only once. Select the parties for each transmission. Insert the document FACE DOWN. If necessary, press select the desired resolution (p. 28). Press DIRECTORY[+ -] Display: Press... -
Page 33: Broadcast Transmission To Pre-Programmed Parties
Broadcast transmission to pre-programmed parties! This feature is useful for sending the same document often to selected parties (up to 20 stations). First program the stations, then see page 35 for transmission. Programming the stations in the broadcast memory MENU Press two times. - Page 34 Sending Faxes Adding a new station Press Confirm that there are no documents in the document entrance. DIRECTORY[+ -] Display: Press until the following is displayed. <BROADCAST> EDIT:PRESS MENU MENU Press BROADCAST ADD= Press to select “ADD”. Press until the desired station you want to add is displayed.
- Page 35 Sending the same document to pre-programmed parties Insert the document FACE DOWN. If necessary, press to select the desired resolution (p. 28). Press DIRECTORY[+ -] Display: Press until the following is displayed. <BROADCAST> SEND:PRESS SET Press The document will be fed into the unit and scanned into memory.
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Page 36: Receiving Faxes
Receiving Faxes Setting the unit to receive Use as answering device and/or fax How you want the unit to receive calls You want to receive all phone calls and faxes automatically. TAD/FAX mode (p. 47) Turn AUTO ANSWER on by pressing You have to set this. - Page 37 D: Other triple ring (short-short- long rings) When the fax machine detects a call matching the selected Distinctive Ring pattern: The fax machine will activate the fax function. When the fax machine detects other ring patterns: The fax machine will operate based on the AUTO ANSWER setting.
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Page 38: Tel Mode (Answering All Calls Manually)
Receiving Faxes mode! (answering all calls manually) Activating TEL mode If the arrow ( ) is shown on the right of the display, turn it off by pressing TEL MODE Display: Receiving a fax manually When the unit rings, press DIGITAL SP-PHONE answer the call. -
Page 39: Fax Only Mode (All Calls Are Received As Faxes)
If you have a telephone line just for faxes, we recommend the following setup. Example: One telephone line is used for phone calls and a separate telephone line for faxes. Only a fax machine is connected. AUTO ANSWER Line 1 – Phone calls Line 2 –... -
Page 40: Tel/Fax Mode
Use this mode when you are always near the fax machine, and want to receive faxes without the unit ringing. When a call is received, the fax machine will work as follows. To set TEL/FAX mode, see below. - Page 41 TEL/FAX delayed ring count The number of rings generated before the fax machine answers depends on the setting of feature #78 on page 69. The fax machine will not generate an audible ring during this time. This message will be played to the calling party.
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Page 42: Using The Unit With A Computer
The device which has the shortest ring count will answer a call first. Extension telephone! If you use the fax machine with an extension telephone, you can receive fax documents using the extension telephone. You do not have to press Important: Use a touch tone telephone as the extension telephone and enter the fax activation code firmly. -
Page 43: Pager Call - When The Unit Receives A Fax Or Voice Message
Pager call - when the unit receives a fax or voice message! This feature allows your unit to call your pager when your unit receives a fax document or an incoming voice message. Press MENU SYSTEM SET UP Display: PRESS NAVI.[ Press , then PAGER CALL... -
Page 44: Copy Copying
Making a copy! The unit can make single or multiple copies (up to 50). Adjust the width of the document guides to the size of the document. Insert the document (up to 10 pages) FACE DOWN until a single beep is heard and the unit grabs the document. - Page 45 To enlarge a document 1. Press in step 3 on page 44. ZOOM 100%[+ -] Display: 2. Press to select “150%” or “200%”. The unit will only enlarge the center most part of the document, printing it on two pages. Example of a 150% enlarged copy Original document Enlarged copy...
- Page 46 Copying To collate multiple copies The unit can collate multiple copies in the same order as the original document pages. 1. Press two times in step 3 on page 44. COLLATE OFF[+ -] Display: 2. Press repeatedly to select “COLLATE ON”. COLLATE ON [+ -] Example: Making two copies of a 4-page original document Collated pages...
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Page 47: Tad/Fax Mode (Using The Built-In Answering Device And Receiving Phone Calls And Faxes Automatically)
When TAD/FAX mode is set, the unit will work as a fax machine and/or answering device. If a fax tone is detected, the unit will automatically receive the fax. If a phone call is detected, the answering device will play a greeting message and the caller can leave a voice message in the common memory. -
Page 48: Recording Your Own Greeting Messages
Greeting Recording your own greeting You can record your own greeting messages for TAD/FAX and TEL/FAX modes. When receiving a call, your own greeting message will be played instead of the pre-recorded message. The recording time will be limited to 16 seconds. We recommend you record your message within 12 seconds to make it easier to receive faxes. -
Page 49: Erasing Your Own Recorded Greeting Messages
Checking the greeting messages Select the desired mode (TAD/FAX or TEL/FAX) for the greeting message you want to listen to (feature #77 on page 69). If the arrow ( ) is not shown on the right of the display, turn it on by pressing AUTO ANSWER If the arrow ( ) is shown on the right of the display, turn it off once then on again. -
Page 50: Listening To Recorded Messages
Incoming Messages Listening to recorded When the unit has recorded new voice messages: —the MESSAGE light will flash, —the call counter will show the total number of recorded messages, and —slow beeps will sound if the message alert feature is activated (feature #42 on page 66). Example: Press PLAY MESSAGES... -
Page 51: Memo Message (Ieaving A Message For Others Or Yourself)
Memo message! (leaving a message for others or yourself) To leave a private message for yourself or someone else, you can record a voice memo. This memo can be played back later, either directly or remotely. Press RECORD MEMO MESSAGE Display: Press A long beep will sound. -
Page 52: Voice Mailbox (How Callers Can Leave You Private Messages)
Voice Mailbox Voice mailbox! (how callers can leave you private This unit has two mailbox memories. Your caller can leave a private message in a specific mailbox. Only the person who knows the password can retrieve a message from a mailbox. This feature is useful when you share this unit with other people and a caller would like to leave a message for a specific person. - Page 53 Recording your own voice mailbox greeting The recording time is limited to 16 seconds. Suggested message “This is (personal name). Please leave your name and message after the beep.” MENU Press SYSTEM_SET_UP Display: PRESS For mailbox 1 Press , then BOX1_GREETING CHECK For mailbox 2...
- Page 54 Voice Mailbox Listening to messages in a mailbox Press two times. MAILBOX[+ Display: Press until the desired mailbox number is displayed. Example MAILBOX2 (Mailbox 2): PRESS REC/ERASE/PLAY If you have NOT programmed your own password: Press PLAY MESSAGES If you have programmed your own password: Press PLAY MESSAGES...
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Page 55: Operating From A Remote Location
Operating from a remote The following operations can be performed from a remote location using a touch tone telephone. Program the remote operation ID (feature #11 on page 63) and set the unit to TAD/FAX mode before going out (p. 47). Dial key Remote command Skips the greeting message... -
Page 56: Operation From A Remote Touch Tone Telephone
Remote Operation Operation from a remote touch tone Listening to recorded messages in common memory Call your unit. Enter the remote operation ID during TAD/FAX greeting playback. When there are new recorded messages The voice guide will tell you the number of new recorded messages and they will be played automatically. - Page 57 Listening to messages in a mailbox Call your unit. Press and the desired mailbox number ( Mailbox greeting message example: This is mailbox (1 or 2). Please leave your name and message after the beep. Enter the mailbox password during the mailbox greeting message. –...
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Page 58: Other Remote Operations
Remote Operation Other remote operations Erasing a specific message Press while listening to the message you want to erase. Voice guide example: The message has been erased. A long beep will also sound. The unit will then play back the next message. Erasing all the messages You can erase all of the recorded messages from the common memory and each mailbox memory. -
Page 59: Transferring Recorded Messages To Another Telephone
Transferring recorded messages to another telephone! This feature allows your unit to call a designated telephone number each time an incoming voice message is recorded. You can retrieve the transferred message during the same call using the remote operation. Program the transfer telephone number first (feature #60 on page 68) and set to TAD/FAX mode. An incoming voice message is recorded in your unit. - Page 60 Option Recording your own transfer greeting The recording time is limited to 16 seconds. Suggested message “This is a transferred message from (your name, business and/or telephone number). Please enter your remote ID for remote operation.” MENU Press SYSTEM_SET_UP Display: PRESS Press , then...
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Page 61: Programming
Programming! The unit provides various programming features. Program the desired settings by referring to the programming tables (p. 62–69). General programming method MENU Press SYSTEM SET UP Display: PRESS NAVI.[ Select the feature you wish to program. For basic features (p. 62, 63): Press until the desired feature is displayed. -
Page 62: Basic Features
Features Summary Basic features! The following method of programming is applied except features #01, #02 and #03. For features #01, #02 and #03, refer to the programming table below. MENU 1. Press 2. Press until the desired feature is displayed. 3. - Page 63 Code Display & Feature RECORDING TIME MODE=VOX [±] To change the recording time for an incoming message. REMOTE TAD ID ID=111 To operate the answering device from a remote location. DIALING MODE MODE=TONE [±] If you cannot dial, change the setting depending on your telephone line service.
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Page 64: Advanced Features
Features Summary Advanced features! How to set menu options MENU 1. Press 2. Press until the following is displayed. ADVANCED MODE Display: Press and press the desired feature is displayed. Programming table Code Display & Feature AUTO JOURNAL MODE=ON [±] To print the journal report automatically for fax communications. - Page 65 Code Display & Feature SILENT FAX RING RINGS=3 [±] To change the number of rings when the unit detects a phone call in TEL/FAX mode. RING DETECTION MODE=B [±] If you subscribe to a Distinctive Ring Service (Identa-Ring) from your telephone company, activate this feature.
- Page 66 Features Summary Advanced features How to set menu options MENU 1. Press 2. Press until the following is displayed. ADVANCED MODE Display: Press and press the desired feature is displayed. Programming table (cont.) Code Display & Feature LCD CONTRAST MODE=NORMAL [±] To adjust the display contrast.
- Page 67 Code Display & Feature RECEIVE ALERT MODE=ON [±] To alert you with a beeping sound when a document which has been received is stored into memory due to some existing problem. FRIENDLY RCV MODE=ON [±] To receive a fax automatically when you answer a call and hear a fax calling tone (slow beep).
- Page 68 Features Summary Advanced features How to set menu options MENU 1. Press 2. Press until the following is displayed. ADVANCED MODE Display: Press and press the desired feature is displayed. Programming table (cont.) Code Display & Feature GREETING TIME MODE=16s [±] To change the recording time for your own TAD/FAX greeting...
- Page 69 Code Display & Feature TRNS-GREETING CHECK [±] To check, record or erase a transfer greeting message. ICM MONITOR MODE=ON [±] To hear an incoming message (ICM) from the speaker when the answering device is recording the message. PAGER CALL MODE=OFF [±] If you have a pager and wish to know when your unit receives a fax...
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Page 70: Reports
The document was not fed into the unit properly. Reinsert the document and try again. — The other party’s fax machine is busy or has run out of recording paper. Try again. The document was not fed properly. Reinsert the document and try again. -
Page 71: Display
Display! If the unit detects a problem, one or more of the following messages will appear on the display. Display message CALL SERVICE CALL SERVICE2 CHECK DOCUMENT CHECK MEMORY CHECK PAPER COVER OPEN CHECK FILM FAX IN MEMORY FAX MEMORY FULL DIRECTORY FULL MEMORY FULL For fax advantage assistance, call 1-800-435-7329. - Page 72 Erase unnecessary messages (p. 50, 54). There is something wrong with the modem circuit. Contact our service personnel. The other party’s fax machine is busy or has run out of recording paper. Try again. A recording paper jam occurred. Clear the jammed paper (p. 78).
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Page 73: When A Function Does Not Work, Check Here Before Requesting Help
When a function does not work, check here before requesting General Problem I cannot make and receive calls. I cannot make calls. The unit does not work. The unit does not ring. The unit displays the following message though the paper is inserted. -
Page 74: Fax – Sending
CONNECTING... For fax advantage assistance, call 1-800-435-7329. Cause & solution The other party’s fax machine is busy or has run out of recording paper. Try again. The other party’s machine is not a facsimile. Check with the other party. - Page 75 Program the proper rate in feature #36 (p. 65). The other party placed the document in their fax machine the wrong way. Check with the other party. The glass or rollers are dirty. Clean them (p. 80).
- Page 76 Operations Copying Problem The unit does not make a copy. A black line, a white line or a dirty pattern appears on the copied document. The copied image is distorted. The printing quality is poor. Original Copy A BC Answering device Problem I cannot retrieve recorded messages from a remote...
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Page 77: If A Power Failure Occurs
Answering device (cont.) Problem The other party complains that the following greeting message is played and they cannot leave a voice message or send a document. Hello! We are unable to answer right now. Please try again later. Thank you. If a power failure The unit will not function. -
Page 78: Recording Paper Jam
Jams Recording paper If the unit does not eject any recording paper during fax reception or copying, the recording paper has jammed and the display will show the following message. __PAPER1JAMMED Display: Remove the jammed paper as follows. Open the front cover by pulling up the center part. -
Page 79: Document Jams - Sending
Turn the “T” shaped gear (blue) in the direction of the arrow. Make sure that the ink film is wrapped around the blue core at least once. Correct Incorrect The ink film is not wrapped Tight around the blue core. Blue core Close the back cover securely by pushing down on the dotted area at both ends (... -
Page 80: Document Feeder
Cleaning Document feeder! If misfeeding occurs frequently or if dirty patterns or black bands appear on a transmitted document or on the original of a copied document, clean the document feeder. Disconnect the power cord and the telephone line cord. Open the front cover by pulling up the center part. -
Page 81: Reference Lists And Reports
Reference lists and You can print out the following lists and reports for your reference. Setup list: provides you with the current settings of the basic and advanced programming features (p. 62–69). Telephone number list: provides you with names and telephone numbers which are stored in the directory. -
Page 82: List Of Fcc Requirements And Information
FCC Information List of FCC requirements and If required by the telephone company, inform them of the following. FCC Registration No.: (found on the rear of the unit) Ringer Equivalence No.: (found on the rear of the unit) The particular telephone line to which the equipment is connected. -
Page 83: Panasonic Facsimile Products Limited Warranty
The warranty does not cover damages which occur in shipment, or failures which are caused by products not supplied by the warrantor such as non Panasonic ink film, toner cartridge or drum unit, or failures which result from accident, misuse, abuse, neglect, mishandling, faulty installation, misapplication,... -
Page 84: Servicenter Directory
3700 North 29 Avenue Suite 102 Hollywood, FL 33020 Matsushita Electric of Puerto Rico, Inc. Panasonic Sales Company / Factory Servicenter: Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985 Phone (787) 750-4300 Fax (787) 768-2910 MINNESOTA... -
Page 85: Technical Data About This Product
Technical data about this Applicable Lines: Document Size: Effective Scanning Width: 208 mm (8 Recording Paper Size: Effective Printing Width: Transmission Time*: Scanning Density: Halftone Level: Scanner Type: Printer Type: Data Compression System: Modified Huffman (MH), Modified READ (MR) Modem Speed: Operating Environment: Dimensions (H x W x D): Mass (Weight):... -
Page 86: Index
Index Index! A4 paper guide ....12 Accessories ....6 Advanced features . - Page 87 Quick scan (Feature #34) . . .28, 46, 65 Receiving alert (Feature #44) ..67 Receiving reduction (Feature #36) . . .65 Receiving setting ... . .36, 37 Recording (Greeting message) .
- Page 88 Free replacement The Panasonic Fax Advantage Consumer Service Program. Panasonic knows that if your fax machine is not up and running, neither is your business. That’s why we created the Panasonic Fax Advantage Program. Included at no extra cost with the purchase of a new and...