Multi-Function Plain Paper FAX Model No. KX-FM220 OPERATING INSTRUCTIONS Please read these Operating Instructions before using the unit and save for future reference. FOR OPERATION ASSISTANCE, CALL 1-800-HELP-FAX (1-800-435-7329) OR SEND A FAX TO 1-215-741-2069. TO GET STARTED EASILY, PLEASE READ THIS SECTION FIRST.
Page 2
Thank you for purchasing the Panasonic Multi-Function Plain Paper Facsimile. Welcome to the world of Panasonic facsimiles. This Panasonic compact plain paper facsimile combines the telephone, telephone answering system, copier, scanner, PC Fax and printer functions to provide you with more efficient office or home use.
Important safety instructions When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on this unit. 3.
Before you start ¡Included accessories RRRRRRRRRRRRRRRRRRRRRRR 6 ¡Accessory order information RRRRRRRRRRRRRRRRRRRR 6 Quick Start ¡Overview RRRRRRRRRRRRRRRRRRRRRRRRRRRR 7 Installation ¡Installing the diverter RRRRRRRRRRRRRRRRRRRRRRR 8 ¡Installing the paper RRRRRRRRRRRRRRRRRRRRRRRR 8 ¡Connecting the telephone line and the power outlet RRRRRRRRR 10 ¡Location of controls RRRRRRRRRRRRRRRRRRRRRRR 11 ¡Help function RRRRRRRRRRRRRRRRRRRRRRRRRR 12 Initial preparation ¡Setting the date and time RRRRRRRRRRRRRRRRRRRRR 13...
Page 5
Summary of user programmable featuresRRRRRRRRRRRRRRRR 53 Setting the ANS/FAX mode ring count RRRRRRRRRRRRRRRR 54 Special Setting the FAX (FAX ONLY) mode ring count RRRRRRRRRRRR 55 Setting the TEL/FAX mode ring count RRRRRRRRRRRRRRRR 56 Settings Setting the silent fax recognition ring count RRRRRRRRRRRRRR 57 Changing the caller’s recording time RRRRRRRRRRRRRRRRR 57 Setting the dialing mode RRRRRRRRRRRRRRRRRRRRRR 58 Changing the logo print position RRRRRRRRRRRRRRRRRR 59...
¡Save the original carton and packing materials for future shipping and transporting of the unit. To use this unit with your PC Purchase a Panasonic KX-FA180 serial cable or a RS232C cable (DB9 Female/DB25 Male). To order a KX-FA180, call toll free 1-800-332-5368 or see the fax order instructions below, or purchase at any computer supply store.
Overview Document entrance Speaker Recording paper exit Paper stacker Diverter For Assistance, Call 1-800-435-7329 Document guide(s) Serial interface connector (Used to connect to your PC with a RS232C cable. For system requirements, see page 74.) Microphone (Used to talk the other party when using the speakerphone. Also used to record greeting messages.) Document exit Paper tray...
Installation Installing the diverter Insert the diverter into the slots on the main unit until it clicks into place. Installing the paper The recording paper size that can be loaded is letter or legal. The paper tray can hold up to 150 sheets of 75 g/m (20 lb.) paper.
Page 9
Fan the stack of paper to avoid a paper jam and insert the paper into the paper tray. ¡The height of the stack of the paper should not exceed the upper limit on the paper tray, or it may cause a paper jam. ¡The paper should not be over the tab.
Connecting the telephone line and the power outlet 1. Connect the handset and handset cord. 2. Connect the telephone line cord. 3. Connect the power cord. ¡When the power is turned on for the first time, the unit will print an information list about the starter film.
Location of controls Control panel Dial keypad Used to erase recorded messages (p. 26, 44). Used to print a quick reference (see “HELP function” on the next page). Used to initiate/exit programming. Used for speed dialing (p. 34, 35). OPER TONE FLASH REDIAL/PAUSE...
Location of controls Answering control buttons Used to play back all messages (p. 26, 27). Used to repeat recorded messages (p. 27). Help function For assistance, press (HELP). The unit will print a quick reference. For Assistance, Call 1-800-435-7329 (cont.) Used to select a greeting message (p.
Before using your unit, program the correct date and time, your logo and your facsimile telephone number. This information will be printed on the top of each page transmitted from your unit. Your logo FROM : Panasonic Fax system Setting the date and time Press (MENU). Display:...
Setting your logo The logo can be a company, division or personal name in an abbreviated form. Press (MENU). Display: SYSTEM SET UP Press , then YOUR LOGO Press (START/COPY/SET). LOGO= Enter your logo up to 30 characters using the dial keypad and direct call station keys.
Setting your facsimile telephone number Press (MENU). Display: SYSTEM SET UP Press , then YOUR TEL NO. Press (START/COPY/SET). NO.= Enter your facsimile telephone number up to 20 digits. ¡The button inserts a space and the a “+”. ¡If you make a mistake, press (fi)/(fl) ((VOLUME)) to move the cursor to the incorrect number, then make corrections.
Basic operations Making voice calls Press (DIGITAL\SP-PHONE) or lift the handset. Dial the telephone number. ¡If you misdial, hang up and dial again. When the other party answers, speak into the microphone or handset. When finished, press (DIGITAL\SP-PHONE) or hang up the handset. Voice muting Using this feature, the other party cannot hear you but you can hear them.
Answering voice calls When the unit rings, press (DIGITAL\SP-PHONE) or lift the handset. When finished, press (DIGITAL\SP-PHONE) or hang up the handset. Caller ID capability This unit is compatible with a Caller ID service offered by your local telephone company. To use this feature, you must subscribe to a Caller ID service.
Making a copy Any transmittable document can be copied. Open the document feeder tray. Insert the documents (up to 15 sheets) FACE DOWN until a beep tone is heard. Adjust the document guides to the width of the document. Press (RESOLUTION) repeatedly to the desired setting, if needed (see below).
Page 19
Documents the unit can feed Minimum size Maximum size 128 mm (5w) 216 mm ⁄ Note: ¡Remove clips, staples or other similar fastening objects. ¡Check that ink, paste or correction fluid has dried. ¡Do not send the following types of documents: (Use copies for fax transmission.) —...
Transmitting documents Open the document feeder tray. Insert the documents FACE DOWN (up to 15 sheets) until a beep tone is heard. Adjust the document guides to the width of the document. Press (RESOLUTION) repeatedly to the desired setting, if needed (see page 18). Press (DIGITAL\SP-PHONE) or lift the handset.
Page 21
Need help?—Follow the voice guide Press (MENU) until the following is displayed. Display: XMT VOICE GUIDE Press (HELP). Voice guide: To transmit, insert the document face down until you hear the beep. Insert the documents FACE DOWN until a beep tone is heard.
Receiving documents Setting the receive mode The unit has two receive modes: The AUTO RECEIVE mode allows your unit to receive all calls automatically without your assistance. Use this mode when you wish to use the unit solely as a facsimile machine or when you are going out. The MANUAL RECEIVE mode lets you answer calls by lifting the handset.
Allowing you to answer all calls manually (TEL mode) When the unit rings, press (DIGITAL\SP-PHONE) or lift the handset to answer the call. When: — document reception is required, — a slow beep is heard, or — no sound is heard, press (START/COPY/SET).
Page 24
Receiving documents Receiving fax documents and/or recording incoming voice messages automatically (ANS/FAX mode) When you turn on the AUTO RECEIVE mode (pre-selected setting is ANS/FAX), the unit will work as a facsimile machine and/or answering device. If a fax call is detected, the unit will automatically switch to receive faxes. If a voice call is detected, the answering system will begin recording, then the caller can leave a voice message.
Page 25
Pre-recorded greeting messages The unit has pre-recorded greeting messages. According to the situation, one of the following messages will be played to the caller. » When you do not record your own greeting message (page 43), the following message will be played.
Operating the answering device Listening to recorded messages When the unit receives voice messages; — the NEW MESSAGES indicator will flash, —the call counter will show the total number of recorded messages, and — a slow beep will sound if message alert (page 63) is set to ON. »...
Page 27
Functions during playback » To repeat a message » Press (REPEAT) while listening to the message you want to repeat. » ¡If you press (REPEAT) within 5 seconds of the beginning of the message, the previous message will be played. »...
Page 28
Operating the answering device Recording a memo message To leave a private message for someone, you can record a voice memo. This memo can be played back later, either directly or remotely. Open the station key panel. Press (MEMO/2WAY\REC). ¡A long beep will sound. Speak clearly into the microphone.
Special receiving modes FAX (FAX ONLY) mode (receiving fax documents only) When you turn on the AUTO RECEIVE mode set to FAX (FAX ONLY), the unit works as a dedicated facsimile machine. The unit will automatically answer all calls and generate fax tones to the callers. Changing the AUTO RECEIVE mode setting Change the AUTO RECEIVE setting from the ANS/FAX mode to the FAX (FAX ONLY) mode.
TEL/FAX mode (automatic voice and fax recognition) Use this mode when you wish to receive voice calls with rings, but do not want to hear the unit ring when faxes are received. When a call is received, the unit will work as follows: The unit will automatically answer the line without ringing.
Page 31
Helpful hints when using the TEL/FAX mode » If an extension telephone is connected, the facsimile unit and the extension telephone will ring as follows. The extension telephone will ring twice. TEL/FAX ring count If a fax calling tone (slow beep) is detected, the unit will automatically activate the fax function to receive documents without ringing.
Page 32
TEL/FAX mode Using the TEL/FAX mode Record the TEL/FAX mode greeting message (see page 43). ¡The TEL/FAX mode greeting message will be played to the caller when the unit automatically answers an incoming call. Set the MANUAL RECEIVE mode to TEL/FAX (see page 31).
Automatic dialing Storing telephone numbers for automatic dialing The unit’s memory allows you to use both one-touch dialing and speed dialing for rapid access to your most frequently dialed numbers. One-touch dialing: 18 stations (Each of the 9 direct station keys is divided into an upper station and a lower station).
Making voice calls using automatic dialing Press (DIGITAL\SP-PHONE) or lift the handset. Using one-touch dialing: For upper stations (1–9) Press the desired direct call station key. For lower stations (10–18) Press (LOWER), then press the desired direct call station key. Using speed dialing: Press (DIRECTORY), then press desired 2-digit number (00–99).
Electronic telephone directory (selecting a station name in the directory) The station names stored in memory are automatically registered into the electronic telephone directory in alphabetical order. You can make a fax or voice call by selecting the desired station name on the display. If you wish to send a fax, insert the documents into the document tray first.
Telephone Voice contact (talking to the caller during or after fax reception or transmission) You can have a conversation with the same call after the fax message is completed. This will save the extra expense and time of making another call. This feature works only when the other party’s unit is equipped with a voice contact feature.
TONE, FLASH and REDIAL/PAUSE buttons TONE button The TONE (*) button is used for rotary pulse dial services and allows you to temporarily change from pulse to tone mode during a dialing operation. When you hang up, the unit will automatically return to the pulse mode.
Special sending features Polling (retrieving fax documents) The polling feature allows you to receive a document from another compatible machine where you pay for the call. This saves the sending party the call charges. Receive polling To place a call and recover a document from another machine follow the steps below.
Delayed transmission (sending a fax at a later time) Using a built-in clock, this unit can send documents automatically at a specific time. This allows you to take advantage of low-cost calling hours offered by your telephone company. The delayed transmission can be reserved to take place up to 24 hours in advance.
Reserving transmission during fax reception While the unit is receiving documents, you can reserve your fax transmission to another station. The unit will automatically transmit documents after fax reception is completed. Insert the documents FACE DOWN during fax reception. Enter the telephone number by using regular dialing, one-touch dialing, speed dialing or the electronic telephone directory.
Special receiving features Remote fax receiving (using an extension telephone to receive a fax message) If you have an extension telephone on the same line, it is possible to receive a fax message. Use the extension telephone to dial the remote fax activation code. This saves you from going to the facsimile unit and pressing (START/COPY/SET).
Receiving with a distinctive ring service This feature can only be used by those who subscribe to a distinctive ring pattern service from their telephone company. For more information on the availability of this service, please contact your telephone company before setting this feature to ON. The distinctive ring service gives you up to 3 telephone numbers on a single line, each having a different ringing pattern.
Answering device Recording your own greeting messages The recording time is limited to 16 seconds for each message. Record your message within 12 seconds for optimum performance. ¡As for the ANS/FAX greeting message, you can choose either 16 seconds or 60 seconds of recording time (see page 66).
Page 44
Recording your own greeting messages Checking the greeting messages Open the station key panel. Press (SELECT) until the desired greeting is displayed. Example: ANS/FAX greeting Display: ANS-GREETING Press (CHECK). ¡After the beep, the unit will play back the message. Adjust the volume using (VOLUME). Erasing your own recorded greeting messages Open the station key panel.
Transferring incoming call messages This feature allows your unit to call a designated telephone or pager number each time an incoming voice message is recorded. You can choose Message transfer or Pager call. Message transfer: Program the transfer telephone number first. When an incoming message is recorded in your unit, the message will be transferred.
Page 46
Transferring incoming call messages Setting the message transfer/pager call Press (MENU). Display: SYSTEM SET UP F @. Press , then MESSAGE TRANSFER Press (START/COPY/SET). MODE=OFF Press to select the desired setting. MESSAGE: transfers incoming messages. PAGER: calls your pager. OFF: turns off this feature.
Operating the answering device from a remote telephone The following operations can be performed from a remote location using a touch tone telephone. Set the unit to ANS/FAX in the AUTO RECEIVE mode before going out (see page 24). Dial key Remote command Skips the greeting message Repeats a message...
Page 48
Operating the answering device from a remote telephone (cont.) Programming the remote operation ID The remote operation ID is used to access the answering device. Choose any 3-digit number except a number using digits 0 or 7. Press (MENU). Display: SYSTEM SET UP Press , then...
Page 49
Listening to messages Call your unit. Enter the remote operation ID during the ANS/FAX greeting playback. —The voice guide will tell you the number of new recorded messages. Press to listen to the new recorded messages. Press or wait for 4 seconds to listen to all of the recorded messages.
Operating the answering device from a remote telephone (cont.) Erasing incoming messages from memory To erase a specific message Press while listening to the message you want to erase. —A long beep and the voice guide will be heard. Then the unit will continue with the next message. To erase all messages Press to erase all messages.
Page 51
To re-record a greeting message You can change the contents of the greeting messages for the ANS/FAX mode. 1. Press to start recording. ¡A long beep will sound. 2. Speak clearly up to 16 seconds. ¡If you pause for over 2 seconds, 6 beeps will sound and the recording will stop. Repeat from step 1 within 10 seconds.
Enhanced copy features Making a reduction copy When you copy documents that are longer than the recording paper, the unit can reduce the original document and print it out on one page by programming a suitable reduction rate. The reduction rate is determined by a combination of the size of the recording paper and original document.
Special Settings Summary of user programmable features Basic features Code Feature SET DATE & TIME YOUR LOGO YOUR TELEPHONE NUMBER PRINT TRANSMISSION REPORT AUTO RECEIVE MODE ANS/FAX RING COUNT FAX RING COUNT MANUAL RECEIVE MODE TEL/FAX DELAYED RING RECORDING TIME REMOTE ANS ID DIALING MODE PC LINK...
Setting the ANS/FAX mode ring count This feature determines the number of rings after which the unit answers a call in the ANS/FAX mode. You can choose from 1, 2, 3, 4, TOLL SAVER and RINGER OFF. TOLL SAVER: When you call the unit from a remote location, the number of rings will tell you if there are any new voice messages.
Setting the FAX (FAX ONLY) mode ring count This feature determines the number of rings after which the unit answers a call in the FAX (FAX ONLY) mode. You can choose from 1 to 4 rings. Helpful hints: ¡To answer a call before the unit does, increase the number of rings. ¡If you have difficulty in receiving faxes from machines that have an automatic transmission feature, decrease the number of rings.
Setting the TEL/FAX mode ring count This feature determines the number of rings after which the unit automatically answers a call in the TEL/FAX mode. You can choose from 1 to 4 rings. Press (MENU). Display: SYSTEM SET UP Press , then TEL/FAX RING Press (START/COPY/SET).
Setting the silent fax recognition ring count When a fax call is received in the TEL/FAX mode, the unit will automatically activate the fax function without ringing. If the unit detects a voice call, it will ring. If a voice call is not answered within the selected number of rings (3 to 6 rings), the unit will switch back to the fax mode.
Setting the dialing mode If this feature is set to AUTO, the unit will automatically set the dialing mode to TONE or PULSE when the unit is turned on. If you cannot dial, change the dialing mode setting to TONE or PULSE by following the instructions below: Press (MENU).
Changing the logo print position The logo, telephone number, date, time and page number will be printed on the transmitted document from your unit in the following manner: OUT: Outside of the transmitted document’s paper size (pre-selected setting). Inside of the transmitted document’s paper size. Press (MENU).
Sending documents overseas You may experience difficulty in transmitting documents overseas. This feature makes sending documents easier as the transmission speed is slowed down. Before starting transmission, follow the steps below: Press (MENU). Display: SYSTEM SET UP Press , then OVERSEAS MODE Press (START/COPY/SET).
Receiving oversized documents When the size of the documents sent by the other party is as large as or larger than the recording paper, the unit can reduce each page of the document and print it out on the recording paper by programming a suitable reduction rate.
Changing the display contrast Use this feature to adjust the brightness of the display. NORMAL: (Pre-selected setting) DARKER: Used when the display contrast is too light. Press (MENU). Display: SYSTEM SET UP Press , then LCD CONTRAST Press (START/COPY/SET). MODE=NORMAL [ Press to select the desired setting.
Setting the message alert When this feature is on, the unit will let you know with a slow beep that a caller’s message has been recorded. Press (MENU). Display: SYSTEM SET UP Press , then MESSAGE ALERT Press (START/COPY/SET). MODE=OFF Press to select “ON”.
Setting the memory reception alert When received documents are stored into memory, the unit will alert you with beep tones. If you hear slow beeps, clear the printing problem or supply paper to print the stored documents. The beep tones will stop. Press (MENU).
Setting the fax voice guidance One of the following choices is available (see pages 20 and 23). The voice guidance message regarding fax transmission/reception and friendly reception will be heard after every transaction (pre-selected setting). OFF: The fax voice guidance will not be heard. ERROR: The fax voice guidance will be heard only when fax transmission/reception and friendly reception fail.
Changing the recording time for the ANS/FAX greeting message You can choose either 16 seconds or 60 seconds of recording time. Press (MENU). Display: SYSTEM SET UP Press , then GREETING TIME Press (START/COPY/SET). MODE=16s Press to select the desired setting. Press (START/COPY/SET).
Signaling your pager that you have received a fax document This feature allows your unit to call your pager when your unit receives a fax message. Press (MENU). Display: SYSTEM SET UP Press , then FAX PAGER Press (START/COPY/SET). MODE=OFF Press to select “ON”.
Setting the film detection If this feature is activated, the display will show the following message when the remaining film prints approx. 15 letter size documents: Display: FILM NEAR EMPTY ¡If you are using regular film (100 m roll), the unit will also print a report. Press (MENU).
Resetting the advanced features Use this feature to return the advanced features (see page 53) to their initial settings. Press (MENU). Display: SYSTEM SET UP Press , then SET DEFAULT Press (START/COPY/SET). RESET=NO Press to select “YES”. RESET=YES Press (START/COPY/SET). RESET OK? ¡If this feature is not required, press (STOP).
Printing reports and lists You can print out the following reports/lists from your unit: Feature list—provides you with the current settings of the basic and advanced programming features (see page 53). Telephone number list—provides you with telephone numbers and their station names which are stored in automatic dialing.
Page 71
Setting the transmission report printing One of the following choices is available: ERROR: The transmission report will print out only when fax transmission fails. The report will always print out, indicating whether fax transmission is successful or not. OFF: The report will not print (pre-selected setting). Press (MENU).
Page 72
Printing reports and lists Journal report sample JOURNAL NO. OTHER FACSIMILE START TIME 1234567 Jan. 21 02:14PM 9998765 Jan. 21 02:17PM 2121444 Jan. 21 02:18PM 555556677 Jan. 22 10:35AM +987 1234 Jan. 22 11:02AM Transmission report sample XMT REPORT NO. OTHER FACSIMILE START TIME 1234567 Jan.
Page 73
Setting the caller list to print automatically This unit will automatically print a caller list after every 35 calls. After printing, the caller list will still remain in memory and the oldest communication will be erased when a new communication is received. Press (MENU).
Multi-Function Center Features The Multi-Function Center is an application that allows you to use your facsimile unit as a printer, scanner and copier with Windows. Printer functions ¡Printing documents from a Windows application (See page 76.) ¡Printing received documents (See page 82.) Fax functions ¡Faxing from a Windows application (See page 78.) ¡Faxing a document on the facsimile unit (See page 83.)
Message Center application contains five windows that may remain open or be minimized to one icon within the Message Center main window. » Register Used to register your unit with Panasonic by fax, mail, telephone or E-mail. » ReadMe Please read this file before using the Multi-Function Center software.
Open the document you wish to print. Select Print from the File menu. ¡The Print dialog box will appear. Select Panasonic MFC Print from the Name field in the Printer group. <Fig. 1> Set the Page range and enter the number of collated copies.
Page 77
¡The Print Setup dialog box will appear. Select Panasonic MFC Print from the Specific Printer field. <Fig. 2> Select the Options button. ¡The Panasonic MFC Print dialog box will appear. <Fig. 3> Set the Page Size, Resolution and Orientation. Then click the OK button.
Page 78
Open the document you wish to send. Select Print from the File menu. ¡The Print dialog box will appear. Select Panasonic MFC Fax from the Name field in the Printer group and select Properties. <Fig. 1> ¡The Panasonic MFC Fax dialog box will appear.
Page 79
¡The Setup dialog box will appear. Select Panasonic MFC Fax from the Specific Printer field and then select Options. <Fig. 1> ¡The Panasonic MFC Fax dialog box will appear. <Fig. 2> Set the Page Size, Resolution and Orientation. Then click the OK button.
Receiving faxes on your PC Setup for receiving faxes on your PC If you wish to receive faxes on your PC automatically, turn on AUTO RECEIVE mode on the facsimile unit by pressing (AUTO\RECEIVE) or use the MANUAL RECEIVE mode to set to TEL/FAX.
Page 81
Viewing received faxes on the PC screen To view a fax in your Inbox Select the fax you wish to view in the Inbox window. <Fig. 1> Select View from the File menu of the Message Center Inbox window or click the VIEW button on the toolbar.
¡The Print Setup dialog box will appear. <Fig. 3> If you want to use the facsimile unit as a printer, select Panasonic MFC print from the Printer list. Choose the printer you wish to use, by selecting the OK button.
Faxing a document on the facsimile unit Place the document(s) on your fax machine. <Fig. 1> For Windows 95 Users: Select the Start button. Point to Programs, point to Multi-Function Center, then click Send From Fax. For Windows 3.1/3.11 Users: Double click Send From Fax in the Multi-Function Center program group.
Making an Address Book The Address Book is your personal information database for fax and telephone numbers. To make the Address Book: For Windows 95 Users: Select the Start button. Point to Programs, point to Multi-Function Center, then click Address Book.
Scanning and saving documents Your facsimile unit can be used as a scanner to enable you to incorporate image files into other Windows applications. The scanned file can be saved as an .ALA (image) file, a .TIF, .PCX, .DCX, or .BMP file. Place the document(s) on your fax machine.
Receiving faxes directly to your fax machine If you do not want to be disturbed by incoming faxes when using the PC, but want to receive faxes directly to your facsimile machine, set one of the following. —Pause your Inbox on the PC —Turn off the PC LINK on the facsimile unit To pause your Inbox From the Inbox window select Pause Inbox from the File menu or select the Pause Inbox check box on the...
Getting help for further information To obtain information about the Multi-Function Center applications, use the help function. For help, follow these steps. For Windows 95 Users: 1. Click the Start button. 2. Click Programs. 3. Click Multi-Function Center. 4. Click the application you need help with. 5.
Page 88
Getting help for further information Applications Functions Message Center ¡Cover page—Creating and Setting up ¡Setting Up Your Personal Information—PC Fax Logo, Telephone Number, and Night Delivery Time ¡Time/Date stamp on received faxes ¡Resending a fax ¡Automatically printing incoming faxes ¡Loading the Message Center automatically Received Faxes ¡Inbox Activity Log ¡Automatically deleting your faxes after printing...
Troubleshooting Error messages on the display If the unit detects a problem, one or more of the following messages will appear on the display: DISPLAY MESSAGE ¡There is something wrong with the unit. Contact our service personnel (p. 104). CALL SERVICE ¡The front cover is open.
Page 90
Error messages on the display DISPLAY MESSAGE ¡The fax function cannot be operated on the PC. The RS232C cable is not PC FAIL OR BUSY connected correctly, or the software is not running on the PC. ¡The unit is checking if the film is set correctly. Wait for a while. PLEASE WAIT ¡The other fax machine does not have a polling feature.
Before requesting help General PROBLEM I cannot make and receive calls. I cannot make calls. The unit does not work. The unit does not ring. The REDIAL/PAUSE button does not function properly. The receive mode does not function as explained on page 22. During programming, I cannot enter the remote fax activation code or the remote operation ID.
Before requesting help Fax reception PROBLEM I cannot receive documents automatically. The recording image is faint. The printing quality is poor. A blank sheet is ejected after the received documents are printed out. Answering device PROBLEM No voice messages have been recorded in the ANS/FAX mode.
If a power failure occurs... When a power failure occurs, note the following: ¡The unit will not function during a power failure. ¡Transmission and reception will be interrupted. Check the transaction by printing a journal report. ¡If fax documents are stored in memory, they will be lost. When power is restored, a power down report will be printed out stating which contents in memory have been erased.
Error codes on your PC when using Multi-Function Center software When using the Multi-Function Center software and the printer or scanner function is initiated and an error occurs, an 8 digit error code will be displayed on the status log window. See the printer 8 digit error code below and the scanner 8 digit code on page 95.
Page 95
» Error code for “Scanner not ready.” status: For example: If “1” appears in the 8 digit code, see the corresponding instructions and solve the problem. e.g. When “Scanner not ready. Error code=00010000” is displayed on the Status Log window: Cause &...
Clearing a recording paper jam If the unit does not eject any recording paper during reception or copying, the recording paper has jammed. Remove the jammed paper by following the display message on this page and page 97. When paper has jammed under the film cartridge The display will show the following message: PAPER JAMMED Remove the jammed paper as follows:...
Page 97
Replace the film cartridge by matching the blue label side of the cartridge with that on the unit. Close the front cover securely by pushing down on both ends. When paper has jammed near the recording paper entrance The display will show the following message: CHECK PAPER Remove the jammed paper as follows: Pull the recording paper set lever forwards, then pull out...
Clearing a document jam If the unit does not release the original document during feeding, remove the document as follows: Slide the front cover open lever forward to unlock the front cover and lift open. Remove the jammed document carefully. Close the front cover securely by pushing down on both ends.
film. Remove the four gears from the used film cores. Caution: ¡The film is not reusable. You can order a new film for replacement through your nearest authorized Panasonic dealer. Film cartridge Front cover open lever Top side gears...
Page 100
Replacing the film or film cartridge Insert the blue gear into the blue core of the new film. Insert the three green gears into the remaining cores of the new film. Insert the film into the cartridge so that the blue gear matches the blue label on the cartridge.
Cleaning the inside of the unit Cleaning the document feeder unit If misfeeding occurs frequently or dirty patterns or black bands appear on a copied or transmitted document, clean the document feeder rollers, sub roller, rubber flap, white plate and glass. Disconnect the power cord and the telephone line cord.
General Information FCC information If required by the telephone company, inform them of the following. ¡FCC Registration No.: (found on the bottom of the unit) ¡Ringer Equivalence No.: (found on the bottom of the unit) ¡The particular telephone line to which the equipment is connected.
One Panasonic Way, Secaucus, New Jersey 07094 Panasonic Consumer Electronics Company or Panasonic Sales Company (collectively referred to as “the warrantor”), will repair this product with new or refurbished parts, free of charge, in the USA or Puerto Rico for one (1) year from the date of original purchase in the event of a defect in materials or workmanship.
¡Attach a letter, detailing the symptom or problem, to the outside of the carton. ¡Send the unit to an authorized service center, prepaid and adequately insured. ¡Do not send your unit to the Panasonic Consumer Electronics Company or to any executive or regional sales offices. These locations do not repair consumer products.
Index Address Book RRRRRRRRR 75, 84, 87 Advanced features RRRRRRRRRR 53 Resetting RRRRRRRRRRRRR 69 ALL MESSAGES button RRRRRR 26, 27 ANS/FAX mode RRRRRRRRRR 22, 24 ANS/FAX ring countRRRRRRRRRR 54 Automatic dialing RRRRRRRRR 33, 34 Automatic dialing mode setting RRRRR 10 AUTO RECEIVE button RRRRRR 22, 24 AUTO RECEIVE mode RRRRR 22, 24, 29 Basic features RRRRRRRRRRRR 53...
Page 112
The Panasonic Fax Advantage Consumer Service Program. Panasonic knows that if your fax machine is not up and running, neither is your business. That’s why we created the Panasonic Fax Advantage Program. Included at no extra cost with the purchase of a Panasonic...