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Panasonic KX-FG5642C Operating Instructions Manual
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Panasonic KX-FG5642C Operating Instructions Manual

Panasonic KX-FG5642C Operating Instructions Manual

5.8 ghz cordless phone system with fax and copier
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Operating Instructions

5.8 GHz Cordless Phone System
KX-FG5642C
Model No.
Please read these Operating
Instructions before using the unit
and save for future reference.
Charge the battery for about
7 hours before initial use.
This unit is compatible with
Call Display. To use this
feature, you must subscribe
to the appropriate service of
your service provider.
This model is designed to be
used only in Canada.
with FAX and Copier

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  • Page 1: Operating Instructions

    Operating Instructions 5.8 GHz Cordless Phone System with FAX and Copier KX-FG5642C Model No. Please read these Operating Instructions before using the unit and save for future reference. Charge the battery for about 7 hours before initial use. This unit is compatible with Call Display.
  • Page 2 ENERGY STAR is a U.S. registered mark. Copyright: L This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd.

  • Page 3: Important Safety Instructions

    Important Information 15. Do not use this unit to report a gas leak, when in the Important Information Safety Instructions vicinity of the leak. Important safety instructions SAVE THESE When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric INSTRUCTIONS shock, or personal injury.

  • Page 4: For Best Performance

    Important Information conditions can cause fire or electric shock. Confirm that smoke has stopped and contact an authorized service centre. For Best Performance For best performance Location and noise The base unit and cordless handset use radio waves to communicate with each other. For maximum distance and noise-free operation, we recommend the following: L Placing the unit away from electrical appliances such as a TV, personal computer or another cordless...

  • Page 5: Table Of Contents

    Table of Contents 1. Introduction and Installation 4. Fax 1. Table of Contents Accessories Sending Faxes Included accessories........7 Sending a fax manually........32 Accessory information ........7 Document requirements.......33 Sending a fax using the phonebook and one Finding the Controls touch dial............33 Button descriptions of the base unit ....
  • Page 6 Table of Contents 9. Option Cordless handset Registration Re-registering the cordless handset.... 55 10.Help Error Messages 10.1 Error messages – Reports ......56 10.2 Error messages – Display ......57 Troubleshooting 10.3 When a function does not work, check here 59 11.Maintenance Jams 11.1 Recording paper jams .........

  • Page 7: Introduction And Installation

    4 Paper tray *1 To ensure the unit operates properly, we A Paper support (HHR-P104) recommend using the Panasonic replacement (PFKS1148Z1) film. The ink film is not reusable. Do not B Paper tray rewind and use the ink film again.

  • Page 8: Button Descriptions Of The Base Unit

    1. Introduction and Installation Finding the Controls {MENU} L To start or exit programming. 1.3 Button descriptions of the {PHONEBOOK}{VOLUME} base unit L To adjust volume (page 19). L To search for a stored item (page 25, 33). H IJ K {SET} L To store a setting during programming.

  • Page 9: Button Descriptions Of The Cordless Handset

    1. Introduction and Installation {PAUSE}{REDIAL} L To redial one of the last 5 numbers dialed from 1.4 Button descriptions of the the cordless handset (page 22). cordless handset L To insert a pause during dialing. {HOLD}{INTERCOM} L To put a call on hold (page 22). L To make/answer intercom calls (page 29).

  • Page 10: Overview

    1. Introduction and Installation 1.5.2 Cordless handset 1.5 Overview 1.5.1 Base unit 1 Antenna 2 Ringer indicator Message indicator 3 Receiver 4 Microphone 5 Headset jack 6 Speaker 1 CHARGE indicator 2 Antennas 3 Document guides 4 Paper tray 5 Metal recording paper guide 6 Paper stacker 7 Recording paper exit 8 Recording paper entrance...

  • Page 11: Ink Film

    1. Introduction and Installation L Make sure the blue gear (2) and white gear (3) Installation are installed as shown. 1.6 Ink film The included film roll is a starter ink film. Open the front cover. Release the back cover by pushing the green button Turn the blue gear (4) in the direction of the arrow (1).

  • Page 12: Paper Tray

    1. Introduction and Installation Correct 1.7 Paper tray 1 turn Pull up the metal recording paper guide (1), then install the paper tray (2). Tight Incorrect No ink film is wrapped around the blue core. Slack/Crease Reverse L Make sure the arrows on the paper tray and the unit match.

  • Page 13: Recording Paper

    1. Introduction and Installation L If the paper support comes off the paper tray, bend the paper support, then insert into the holes on the 1.8 Recording paper paper tray. The unit can hold up to 20 sheets of 60 g/m to 90 g/m (16 lb.

  • Page 14: Battery Installation / Replacement

    To switch to the speakerphone while using the Replace the old battery with a new one. headset: Important: Press {SP-PHONE}. To return to the headset, press Please use only a Panasonic battery. See page 7 {TALK}. for accessory information. Close the battery cover. Attention: A nickel metal hydride battery that is recyclable powers the product you have purchased.

  • Page 15: Preparation

    Note: Using surge protectors L USE ONLY WITH the included Panasonic AC L The warranty does not cover damage due to power adaptor. line surges or lightning. For additional protection, we L The AC adaptor must remain connected at all times.

  • Page 16: Wall Mounting The Charger

    2. Preparation 2.2 Wall mounting the charger 2.3 Battery charge Place the cordless handset on the cradle of the base unit Drive the screws (not included) into the wall using or charger for about 7 hours before initial use. the wall template as a guide. L The unit will beep once, the [CHARGE] indicator (1) 25.4 mm will light, and “Charging”...

  • Page 17: Quick Setup

    L When the battery is low, the cordless handset beeps intermittently while it is in use. Panasonic battery performance It should last up to 5 hours while in use (in conversation). It should last up to about 11 days while not in use (off the base unit).

  • Page 18: Base Unit Help Function

    2. Preparation Help Button Volume 2.5 Base unit help function 2.6 Adjusting cordless handset The unit contains helpful information on the following volume topics which can be printed for reference purposes, as follows: – “BASIC SETTINGS” – “FEATURE LIST” – “TAM OPERATION” –...

  • Page 19: Adjusting Base Unit Volume

    2. Preparation Initial Programming 2.7 Adjusting base unit volume 2.8 Date and time {SET} {SET} {MENU} {<}{>} {A}{B} {MENU} i {#}{0}{1} i {SET} Ringer volume 0 1/D:01/Y:06 While the unit is idle, press {A} or {B}. TIME: 12:00AM L If there are any documents in the document Enter the current month/date/year/hour/minute by entrance, you cannot adjust the volume.

  • Page 20: Your Logo

    2. Preparation To enter your logo 2.9 Your logo Example: “BILL” You can program your logo (name, company name, etc.) 1. Press {2} 5 times. so that it appears on the top of each page sent. LOGO=| {SET} {MUTE} 2. Press {4} 6 times. LOGO=B| 3.

  • Page 21: Your Fax Number

    2. Preparation 2.10 Your fax number You can program your fax number so that it appears on the top of each page sent. {SET} {FLASH} {MENU} {STOP} {<}{>} {MENU} i {#}{0}{3} i {SET} NO.=| Enter your fax number, up to 20 digits. L To enter a “+”, press {*}.

  • Page 22: Telephone

    3. Telephone ON automatically when necessary. This feature will turn 3 Telephone Making and Answering Calls OFF when you hang up or put a call on hold. It will not 3.1 Making phone calls turn OFF automatically during a call. You can also turn this feature ON or OFF manually.

  • Page 23: Answering Phone Calls

    3. Telephone 3.1.2 With the base unit 3.2 Answering phone calls 3.2.1 With the cordless handset {TALK} {OFF} {^}{V}{<}{>} {SP-PHONE} Lift the cordless handset and press {TALK} or {SP- PHONE}. L You can also answer a call by pressing any {HOLD} {MUTE} button except {^}, {V}, {<}, {>} or {OFF} (Any...

  • Page 24: Storing Names And Telephone Numbers Into The Phonebook

    3. Telephone Automatic Dialing Keypad Characters 3.3 Storing names and telephone To delete a character. {Clear} numbers into the phonebook (soft key 1) The base unit and cordless handset provide a Note: phonebook (50 items each). L To enter a character that is located on the same dial L Items stored in the phonebook can be copied key as the previously entered character, you must between the base unit and the cordless handset, and...

  • Page 25: Editing A Stored Item

    3. Telephone {Next} (soft key) Chain dial feature L If you do not need to edit the telephone number, You can dial a combination of phonebook items during skip to step 8. the same call. This feature is useful if for example, you Edit the telephone number.

  • Page 26: One Touch Dial (Base Unit Only)

    3. Telephone 3.7 One touch dial (Base unit 3.8 Copying phonebook items only) You can copy one or all of the phonebook items between a cordless handset and the base unit or between two Base unit dial keys {1} to {9} can each be used as a one cordless handsets.

  • Page 27: Call Display

    3. Telephone L To return to the first caller, press {CALL WAIT} on Call Display the cordless handset or on the base unit again. 3.9 Call Display service Note: This unit is compatible with the Call Display service L The second caller’s information will not be displayed offered by your local telephone company.

  • Page 28: Erasing Caller Information

    3. Telephone – press {*} on the base unit repeatedly. 3.10.2 With the base unit Each time you press {Edit} (soft key) on the cordless handset or {*} on the base unit, the telephone number {CALL DISPLAY} will be changed as follows: A 1 –...

  • Page 29: Storing Caller Information Into The Phonebook

    3. Telephone Other Features 3.12 Storing caller information 3.13 Intercom into the phonebook Intercom calls can be made: – between the cordless handset and base unit – between cordless handsets 3.12.1 Into the cordless handset Page the desired unit(s) by entering the extension number, shown in the top right of each cordless Press {V} or {^} repeatedly to display the desired handset’s display.

  • Page 30: Conference

    3. Telephone 3.14 Conference 3.15 Transferring a call A conference call allows two extensions to speak A telephone call can be transferred between the base together with an outside caller. While you are talking with unit and the cordless handset, and between two a caller, page the base unit or a handset to start the cordless handsets using the intercom feature.

  • Page 31: Call Waiting Deluxe Service (Cordless Handset Only)

    3. Telephone Displayed option Function 3.16 Call Waiting Deluxe service “Drop caller1” Disconnects (drops) the first (Cordless handset only) call during a conference call. To use Call Waiting Deluxe, you must subscribe to your “Drop caller2” Disconnects (drops) the telephone company’s Call Waiting Deluxe service. second call during a This feature not only allows your cordless handsets to conference call.

  • Page 32: Fax

    4. Fax 4 Fax Sending Faxes To send more than 10 pages at a time 4.1 Sending a fax manually Insert the first 10 pages of the document. Add the other pages (up to 10 at a time) on top of the previously inserted pages while the last page is being fed into the unit.

  • Page 33: Document Requirements

    4. Fax L Check that ink, paste or correction fluid has dried completely. 4.2 Document requirements L To send a document with a width of less than 210 mm Minimum document size "), we recommend using a copy machine to copy the original document onto A4 or letter-sized paper, then sending the copied document.

  • Page 34: Broadcast Transmission

    4. Fax L After transmission, the unit will automatically print a report (Broadcast sending report). 4.4 Broadcast transmission Note: By storing the base unit’s phonebook items (page 24) L If you select “FINE”, “SUPER FINE” or “PHOTO” into the broadcast memory, you can send the same resolution, the number of pages that the unit can document to multiple parties (up to 20).

  • Page 35: Selecting The Way To Use Your Fax Machine

    4. Fax If a fax calling tone is detected, the fax machine will Receiving Faxes receive the fax automatically. 4.5 Selecting the way to use your fax machine 4.5.2 Use only as a fax (FAX ONLY mode) Depending on your situation, select the way you prefer to Your situation use your fax machine.

  • Page 36: Receiving A Fax Manually - Auto Answer Off

    4. Fax L If you do not answer the call within 10 rings, the unit will temporarily activate the answering 4.6 Receiving a fax manually – machine. The greeting message will then be Auto answer OFF played and the other party can then send a fax. Note: How to receive calls and faxes with the cordless L By default, the unit reduces the size of the received...

  • Page 37: Receiving A Fax Automatically - Auto Answer On

    4. Fax 3. The caller presses {*}{9}. L The unit will activate the fax function. 4.7 Receiving a fax automatically 4. The caller presses the start button to send a fax. – Auto answer ON Changing the ring count in TAM/FAX mode Note: L By default, the unit reduces the size of the received You can select from “2”...

  • Page 38: Junk Fax Prohibitor (Preventing Fax Reception From Undesired Callers)

    4. Fax 2. Press {>} repeatedly to display “JUNK LIST DISP.”. i {SET} 4.8 Junk fax prohibitor 3. Press {A} or {B} repeatedly to display the desired (preventing fax reception from item. i {ERASE} undesired callers) L To cancel erasing, press {STOP}, then press {MENU}.

  • Page 39: Distinctive Ring

    5. Distinctive Ring 5 Distinctive Ring Distinctive Ring 5.1 Distinctive Ring service 5.3 Using three or more phone When a call is made to one of your phone numbers, the numbers on a single telephone telephone company sends a ring pattern to your line telephone line to indicate which number the call is intended for.

  • Page 40: Copy

    6. Copy 6 Copy Copying To stop copying 6.1 Making a copy Press {STOP}. 6.1.1 More copying features To enlarge a document 1. Insert the document. 2. {COPY} i {>} 3. Press {A} repeatedly to select “150%” or “200%”. i {START} L The unit will enlarge the centre of the upper part of the document.
  • Page 41 6. Copy Example: Making 2 copies of a 4-page original document Collated pages Uncollated pages Note: L The unit will store the documents into memory while collating the copies. If memory becomes full while storing, the unit will only print out the stored pages.

  • Page 42: Answering Machine

    7. Answering Machine call with your current greeting message, and then 7 Answering Machine Greeting hang up. Re-record your greeting message to inform 7.1 Recording your greeting the caller that the unit will not record any incoming message messages. The unit has a pre-recorded greeting message for To check the greeting message TAM/FAX mode.

  • Page 43: Listening To Recorded Messages Using The Base Unit

    7. Answering Machine Incoming Messages Voice time/day stamp 7.2 Listening to recorded During playback, the unit will announce the day of the messages using the base unit week and time that each message was recorded. When the unit has recorded new voice messages: If you subscribe to Call Display service –...

  • Page 44: Leaving A Message For Others Or Yourself

    7. Answering Machine L When you have no new messages, the cordless 7.3.3 Erasing recorded messages handset plays back all messages. Press {OFF} to end the operation. To erase a specific message Press {Erase} (soft key 2) or {*}{4} while listening to Voice menu the message you want to erase.

  • Page 45: Remote Operation

    7. Answering Machine Remote Operation Remote command 7.5 Operating from a remote Repeats a message (during location playback) Important: Skips a message (during playback) L Program the remote operation ID beforehand Plays new messages (feature #11 or feature 063 on page 48). L Set the unit to TAM/FAX mode before going out Plays all messages (page 37).

  • Page 46: Programmable Features

    8. Programmable Features 8 Programmable Features Features (Base unit) Features (Cordless handset) 8.1 Base unit programming 8.2 Cordless handset programming {MENU} {OFF} {MENU} {SET} {MENU} Press {#} and the 2-digit code. Press the desired command to display the desired {MENU} setting.

  • Page 47: Basic Features

    8. Programmable Features 8.3 Basic features *1 When this setting is changed using the base unit, the setting for the cordless handset will also be changed, and vice versa. Feature Feature code Selection Setting the quick setup {1} “TAM/FAX” (default) {#}{0}{0} {2} “DIST.
  • Page 48 8. Programmable Features Feature Feature code Selection 1. {MENU} i {#}{1}{1} Setting the remote Base unit: operation ID {#}{1}{1} 2. Enter a 2-digit number (00–99). L The default ID is “11”. 3. {SET} i {MENU} 1. {MENU} i {0}{6}{3} Cordless handset: 2.

  • Page 49: Advanced Features

    8. Programmable Features 8.4 Advanced features *1 When this setting is changed using the base unit, the setting for the cordless handset will also be changed, and vice versa. Feature Feature code Selection Setting the journal {0} “OFF”: The unit will not print a journal report, but will keep a {#}{2}{2} report to print record of the last 30 fax transmissions and receptions.
  • Page 50 8. Programmable Features Feature Feature code Selection Setting the ring pattern {1} “A” {#}{3}{2} for fax (Distinctive Ring {2} “B” feature) {3} “C” {4} “D” {5} “B-D” (default) See page 39 for details. Setting the time Using this feature, the unit’s date and time setting will be {#}{3}{3} adjustment automatically adjusted when caller information is received.
  • Page 51 8. Programmable Features Feature Feature code Selection Changing the LCD Base unit: For the base unit display contrast only: display contrast {1} “NORMAL” (default) {#}{3}{9} {2} “DARKER” Cordless For the cordless handset display contrast only: handset: {1} Level 1 {2} Level 2 {0}{1} {3} Level 3 (default) {4} Level 4...
  • Page 52 8. Programmable Features Feature Feature code Selection Setting the Call Waiting Base unit: {0} “OFF” (default): Deactivates this feature. Deluxe service {1} “ON”: You can select call waiting options with the handset {#}{5}{7} when receiving a call. See page 31 for details. Note: L After this feature is set to on, you can only use this option with the cordless handset.

  • Page 53: Other Features (Cordless Handset Only)

    8. Programmable Features Feature Feature code Selection Setting the connecting If you often have trouble when sending faxes, this feature allows {#}{7}{6} tone you to hear connecting tones: fax tone, ring back tone and busy tone. You can use those tones to confirm the status of the other party’s machine.
  • Page 54 8. Programmable Features Feature Feature code Selection Setting auto talk feature This feature allows you to answer a call by lifting the cordless {0}{3} handset off the base unit or charger without pressing {TALK} or {SP-PHONE}. {0} “Off” (default) {1} “On” Changing the ringer {0} Off {1}{1}...

  • Page 55: Re-Registering The Cordless Handset

    9. Option 9 Option Cordless handset Registration 9.1 Re-registering the cordless handset The included cordless handset and base unit are preregistered. If for some reason the cordless handset is not registered to the base unit, register the cordless handset. Only one cordless handset can be registered at a time.

  • Page 56: Help

    10. Help 10 Help 10.1 Error messages – Reports If a problem occurs during fax transmission or reception, one of the following messages will be printed on the confirmation and journal reports (page 32). Message Code Cause & Solution COMMUNICATION ERROR 40-42 L A transmission or reception error occurred.

  • Page 57: Error Messages - Display

    10. Help 10.2 Error messages – Display If the unit detects a problem, one or more of the following messages will appear on the display. 10.2.1 Base unit Display Cause & Solution “BACK COVER OPEN” L The back cover is open. Close the back cover firmly. “CALL SERVICE”...

  • Page 58: Phonebook Full

    L You tried to copy your phonebook items to the cordless handset, but your phonebook was empty. “OPEN CABINET L Please use genuine Panasonic replacement film (page 7). CHECK FILM SLACK” L The ink film is slack. Tighten it (see step 5 on page 11).

  • Page 59: When A Function Does Not Work, Check Here

    10. Help Display Cause & Solution “No link to base. L The cordless handset has lost communication with the base unit. Move Move closer to base, closer to the base unit, and try again. try again.” L Confirm that the base unit’s power cord is plugged in. L Raise the base unit antennas.
  • Page 60 10. Help Problem Cause & Solution The other party complains L FAX ONLY mode is set. Tell the other party the number is only used for they only hear a fax tone and faxes. cannot talk. L Change the receiving mode to TEL mode (page 36) or TAM/FAX mode (page 37).
  • Page 61 10. Help 10.3.3 Cordless handset Problem Cause & Solution The cordless handset does L Make sure that the battery is installed correctly (page 14) and fully charge not work. it (page 16). L Clean the charge contacts and charge again (page 16). L Unplug the base unit’s power cord to reset.
  • Page 62 10. Help Problem Cause & Solution The other party complains L If your line has special telephone services such as call waiting, the service that letters on their received may have been activated during fax transmission. Connect the unit to a line document are distorted or not that does not have these services.
  • Page 63 Cause & Solution The printing quality is poor. Please do not reuse the ink film! Please use genuine Panasonic replacement film. Refer to page 7 for further details. L The thermal head is dirty. Clean it (page 68). L If documents can be copied properly, the unit is working normally. The other party may have sent a faint document or there may be something wrong with the other party’s machine.
  • Page 64 Problem Cause & Solution The printing quality is poor. Please do not reuse the ink film! Please use genuine Panasonic replacement film. Refer to page 7 for further Original details. L The thermal head is dirty. Clean it (page 68).

  • Page 65: Maintenance

    11. Maintenance Turn the blue gear (5) in the direction of the arrow 11 Maintenance Jams until the ink film is tight (6) and at least one layer of 11.1 Recording paper jams ink film is wrapped around the blue core (7). 11.1.1 When the recording paper has jammed in the unit The display will show the following.

  • Page 66: Document Jams

    11. Maintenance Close the back cover securely by pushing down on the dotted area at both ends (8), then close the 11.2 Document jams front cover securely (9). Open the front cover. Remove the jammed document carefully (1). Install the paper tray (page 12), then insert the recording paper gently (page 13).

  • Page 67: Cleaning

    11. Maintenance Caution: Cleaning L Do not use paper products, such as paper 11.3 Document feeder/recording towels or tissues. paper feeder/scanner glass cleaning Clean the document feeder/recording paper feeder/scanner glass when: – Documents or recording paper frequently misfeed. – Smudges or black/white lines appear on the original document when sending or copying.

  • Page 68: Thermal Head Cleaning

    11. Maintenance Caution: L To prevent a malfunction due to static 11.4 Thermal head cleaning electricity, do not use a dry cloth and do not If smudges or black/white lines appear on a touch the thermal head directly. copied/received document, check whether there is dust on the thermal head.

  • Page 69: General Information

    12. General Information 12 General Information Printed Repor ts Specifications 12.1 Reference lists and reports 12.2 Specifications (Base unit only) 12.2.1 Base unit You can print out the following lists and reports for your ■ Applicable lines: reference: – “SETUP LIST” Public Switched Telephone Network –...

  • Page 70: Charger Unit

    12. General Information ■ Fax memory capacity – Extremely smooth or shiny paper, or paper that is Transmission: Approx. 25 pages highly textured Reception: Approx. 28 pages – Coated, damaged or wrinkled paper (Based on the ITU-T No. 1 Test Chart in standard –...
  • Page 71 12. General Information ■ Power supply: AC adaptor (120 V AC, 60 Hz)

  • Page 72: Limited Warranty

    5770 Ambler Drive, Mississauga, Ontario L4W 2T3 PANASONIC PRODUCT – LIMITED WARRANTY Panasonic Canada Inc. warrants this product to be free from defects in material and workmanship and agrees to remedy any such defect for a period as stated below from the date of original purchase.

  • Page 73: Important Information

    12. General Information Important information 12.4 Important information SAFETY PRECAUTIONS Users should ensure, for their own protection, This unit may only be connected to electrical that the electrical ground connections of the power utility, telephone lines and internal outlets that supply 120 V AC. metallic water pipe system, if present, are NOTICE: connected together.

  • Page 74: Index

    13. Index Advanced features: 49 13. Index Auto answer setting: 53 13.1 Index Auto talk feature: 23, 54 # #00 Quick Setup: 17 B Basic features: 47 #01 Date and time: 19 Battery #02 Your logo: 20 Charge: 16 #03 Your fax number: 21 Installation: 14 #04 Confirmation report: 32 Replacement: 14...
  • Page 75 13. Index CALL DISPLAY: 18 Broadcast sending: 34 COPIER: 18 Call Display: 69 FAX SND/RCV: 18 Confirmation: 32 FEATURE LIST: 18 Journal: 32, 69 REPORTS: 18 Phonebook: 69 TAM OPERATION: 18 Power down: 64 Hold: 22 Printer test: 69 Setup: 69 Incoming message monitor: 52 Reset (Base unit): 53 Ink film: 11...
  • Page 76 Panasonic Canada Inc. 5770 Ambler Drive, Mississauga, Ontario L4W 2T3 www.panasonic.ca PFQX2641ZA CM0606NS0 PFQX2641ZA CM0606NS0...

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