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Panasonic KX-FLM551 Operating Instructions Manual
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Panasonic KX-FLM551 Operating Instructions Manual

Panasonic KX-FLM551 Operating Instructions Manual

Multi-function laser fax
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FOR FAX ADVANTAGE ASSISTANCE:
– CALL
1-800-HELP-FAX (1-800-435-7329)
– E-MAIL TO
consumerproducts@panasonic.com
for customers in the U.S.A. or Puerto Rico
– REFER TO
www.panasonic.com
for customers in the U.S.A. or Puerto Rico
Multi-Function Laser Fax

Operating Instructions

Model No.
Please read these Operating
Instructions before using the unit
and save for future reference.
This model is designed to be
used only in the U.S.A.
KX-FLM551

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Summary of Contents for Panasonic KX-FLM551

  • Page 1: Operating Instructions

    – REFER TO www.panasonic.com for customers in the U.S.A. or Puerto Rico Multi-Function Laser Fax Operating Instructions KX-FLM551 Model No. Please read these Operating Instructions before using the unit and save for future reference. This model is designed to be...

  • Page 2: Energy Star

    Thank you for purchasing a Panasonic facsimile. Things you should keep a record of Attach your sales receipt here For your future reference Date of purchase Dealer’s name and address Dealer’s telephone number Caution: The Telephone Protection Act of 1991 requires the following information to be clearly stated...

  • Page 3: Safety Instructions

    Important safety When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on this unit. 3.
  • Page 4 Safety instructions CAUTION: Laser radiation The printer of this unit utilizes a laser. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure. DANGER-Invisible laser radiation when open and interlock defeated. AVOID DIRECT EXPOSURE TO BEAM.

  • Page 5: Included Accessories

    — credit card type, number, expiration date and your signature, — order model number/part number and quantity. Internet: Visit our web site: http://www.panasonic.com/store (for customers in the U.S.A. or Puerto Rico ONLY) If you have any questions about internet orders, please contact us at: E-mail: panasonicdirect@panasonic.com...

  • Page 6: Table Of Contents

    Table of Contents Initial Preparation Accessories Included accessories ........5 Accessory information .

  • Page 7: Programmable Features

    List of FCC requirements and information ....72 Information Limited PANASONIC Facsimile Products Limited Warranty ... . . 73 Warranty Servicenter Servicenter directory .

  • Page 8: Help Button Finding The Controls Setup

    Help Button / Finding the Controls Help function! You can print a quick reference for assistance as follows. Press l. ROTATE $ & SET Display: Rotate n until the desired item is displayed. 1. How to set the date, time, your logo and fax number.

  • Page 9: Location

    Location! To turn on/off AUTO ANSWER (p. 34, 35). To make a collated copy (p. 42). To use one-touch dial (p. 20, 23, 30). To transmit to multiple entries (p. 31, 33). To print a quick reference (p. 8). To dial without lifting the handset.

  • Page 10: Toner Cartridge And Drum Unit

    Setup Toner cartridge and drum Caution: Read the instructions below before you begin installation. After you have read them, open the drum unit protection bag. The drum unit contains a photosensitive drum. Exposing it to light may damage the drum. Once you have opened the protection bag: —...
  • Page 11 The toner cartridge is installed when the triangles match. Push the front cover open button then open the front cover. Install the drum and toner unit by holding the tabs. If the lower glass is dirty, clean it with a soft and dry cloth. Close the front cover, until locked, by pushing down on both sides.

  • Page 12: Document Stacker, Paper Stacker And Paper Tray

    Setup Document stacker, paper stacker and paper tray! Document stacker Align with the ribs on the document exit ( Pull the document stacker forward gently until it clicks into place ( Paper stacker Line up the slots in the paper stacker with the pegs on the bottom of the unit, then slide until locked.

  • Page 13: Recording Paper

    Recording Pinch the right side of the recording paper guide, then slide it open to its full width. Fan the stack of paper to prevent a paper jam. Insert the paper into the recording paper entrance. The paper should not be over the tab. If the paper is not inserted correctly, readjust the paper, or the paper may jam.

  • Page 14: Connections

    Setup Connections! Connect to “LINE”. For fax advantage assistance, call 1-800-435-7329.

  • Page 15: Date And Time, Your Logo And Facsimile Telephone Number

    You should program the date and time, your logo and facsimile telephone number. This information will be printed on each page transmitted from your unit. Your logo Example: FROM : Panasonic Fax Setting the date and time Press p. Display: SYSTEM SET UP Press #, then 01.

  • Page 16: Setting Your Logo

    Setup Setting your logo The logo can be your company, division or name. Press p. Display: SYSTEM SET UP Press #, then 02. YOUR LOGO Press w. LOGO= Enter your logo, up to 30 characters, using the dial keypad. See the next page for details. Example: “Bill”...
  • Page 17 To select characters with the dial keypad Pressing the dial keys will select a character as shown below. Keys < To change capital or lower case letter. Hyphen button (To insert a hyphen.) FLASH HANDSET Insert button (To insert one character or one space.) MUTE Delete button (To delete a character.) STOP...

  • Page 18: Setting Your Facsimile Telephone Number

    Setup Setting your facsimile telephone number Press p. Display: SYSTEM SET UP Press #, then 03. YOUR FAX NO. Press w. NO.= Enter your facsimile telephone number, up to 20 digits, using the dial keypad. Example: NO.=1234567 Press w. SETUP ITEM [ Press p.

  • Page 19: Volume

    Adjusting volume! Ringer volume 4 levels (high/middle/low/off) are available. While the unit is idle, press , or .. If any documents are in the document entrance, you cannot adjust the ringer volume. Confirm that there are no documents in the entrance. To turn the ringer off: 1.

  • Page 20: Storing Names And Telephone Numbers Into One-Touch Dial

    Storing names and telephone numbers into one-touch For rapid access to frequently dialed numbers, the unit provides 10 entries for one-touch dial. Stations 1 to 3 can be used alternatively as broadcast keys (p. 31). Press DE. Display: For stations 1–3: Press one of the station keys.

  • Page 21: Storing Names And Telephone Numbers Into Jog Dial

    Storing names and telephone numbers into JOG DIAL! For rapid access to frequently dialed numbers, the unit provides a JOG DIAL directory (100 entries). Press DE. Display: PRESS STATION OR USE JOG-DIAL Rotate n until the following is displayed. NAME= Enter the name, up to 10 characters (see page 17 for instructions).

  • Page 22: Editing A Stored Entry

    Automatic Dialing Editing a stored You can edit a name or number that is stored in one-touch dial and JOG DIAL. Rotate n until the desired name is displayed. Example: Mary Station key number for one-touch dial Press DE. EDIT=? DELETE=# Press * to select “EDIT”.

  • Page 23: Making A Phone Call Using One-Touch Dial And Jog Dial

    Making a phone call using one-touch dial and JOG DIAL! Before using this feature, program the desired names and telephone numbers into one-touch dial and JOG DIAL (p. 20, 21). Using one-touch dial Press q or lift the handset. Display: TEL= Confirm that there are no documents in the document entrance.

  • Page 24: Caller Id

    Caller ID Caller ID service from your phone This unit is compatible with the Caller ID service offered by your local telephone company. To use this feature, you must subscribe to the Caller ID service. Change the FAX ring setting (feature #06 on page 52) to 2 or more rings beforehand. How Caller ID is displayed The calling party’s name or telephone number will be displayed after the first ring.

  • Page 25: Viewing And Calling Back Using Caller Information

    Press AC. Example: number elephone Display: Local Rotate n to the right (clockwise) – to search from the most recent caller code information. Area Rotate n to the left to search from the oldest caller information. Press q or lift the handset to call back the displayed party.
  • Page 26 Caller ID Printing and erasing the Caller ID list Press AB to start printing. Display: The display will show the following after printing. ALL ERASE OK? YES:SET/NO:STOP Press { to exit the program, or press w to erase all of the stored caller information.

  • Page 27: Storing Caller Information Into One-Touch Dial And Jog Dial

    — The telephone number includes data other than numbers (i.e. This feature is not available in the following cases. Example: Press AC. Display: Rotate n For stations 1–3: Press the desired station key Press w. and JOG Storing caller information into one-touch DIAL! DIAL MODE characters long.

  • Page 28: Sending Faxes

    Sending Faxes Sending a fax manually! Adjust the width of the document guides to the size of the document. Insert the document (up to 15 pages) FACE DOWN until the unit grasps the document and a single beep is heard. Display: If necessary, press u repeatedly to select the desired setting...

  • Page 29: Documents You Can Send

    Reports for confirmation! Sending report This report will provide you with a printed record of transmission results. To use this feature, activate feature #04 (p. 52). For the communication message in the result column, see page 57. Journal report The unit stores the 30 most recent fax communication results. —...

  • Page 30: Sending A Fax Using One-Touch Dial And Jog Dial

    Sending Faxes Sending a fax using one-touch dial and DIAL! Before using this feature, program the desired names and telephone numbers into one-touch dial and JOG DIAL (p. 20, 21). Adjust the width of the document guides to the size of the document. Insert the document (up to 15 pages) FACE DOWN until the unit grasps the document and a single beep is heard.

  • Page 31: Broadcast Transmission

    Broadcast transmission! This feature is useful for sending the same document to selected parties (up to 20 entries). First program the entries, then see page 33 for transmission. The broadcast function utilizes stations 1–3. The one-touch dial function will be canceled. a key 1 and 2 can accept one-touch dial and JOG DIAL entries.
  • Page 32 Sending Faxes Adding a new entry into the broadcast memory Rotate n until the desired key name is displayed. Example: <BROADCAST1> Press DE. ADD=? DELETE=# Press * to select “ADD”. Rotate n until the desired name you want to add is displayed (only available when using JOG DIAL).

  • Page 33: Sending The Same Document To Pre-Programmed Parties

    Sending the same document to pre-programmed parties Insert the document FACE DOWN. If necessary, press u repeatedly to select the desired setting (p. 28). Press the desired a (1–2) or You can also use n. Display the desired key name, and press Example: <BROADCAST1>...

  • Page 34: Receiving Faxes

    Receiving Faxes Setting the unit to receive Use only as a fax How you want the unit to receive calls You have a separate telephone line just for faxes. FAX ONLY mode (p. 37) Turn AUTO ANSWER on by pressing PQ. You have to set this.
  • Page 35 Voice mail service (Distinctive Ring) 2-number example To the same line Facsimile No. Telephone No. (555-1333) (555-1111) You need to subscribe to Distinctive Ring Service. Setting the Distinctive Ring pattern (p. 40) Select the same ring pattern assigned to the facsimile number.

  • Page 36: Tel Mode (Answering All Calls Manually)

    Receiving Faxes mode! (answering all calls manually) Activating TEL mode If the AUTO ANSWER light is on, turn it off by pressing PQ. Display: TEL MODE Receiving a fax manually When the unit rings, lift the handset to answer the call. When: —...

  • Page 37: Fax Only Mode (All Calls Are Received As Faxes)

    FAX ONLY mode! (all calls are received as faxes) Activating FAX ONLY mode If the AUTO ANSWER light is off, turn it on by pressing PQ. The display will show the number of rings before the unit answers a call in FAX ONLY mode.

  • Page 38: Using The Unit With An Answering Machine

    Receiving Faxes Using the unit with an answering Setting up the fax machine and an answering machine Connect the answering machine. Telephone line cord (not included) machine! Answering machine (not included)

  • Page 39: Extension Telephone

    Receiving a voice message and fax document in one call The caller can leave a voice message and send a fax document during the same call. Inform the caller of the following procedure beforehand: 1. The caller calls your fax machine. The answering machine will answer the call.

  • Page 40: Distinctive Ring

    Distinctive Ring Important: When you have a single telephone line and subscribe to a telephone company’s voice mail service, you must also subscribe to the Distinctive Ring Service if you want to receive faxes automatically as well as voice messages. For more information about telephone services, contact your telephone company.

  • Page 41: Copy

    Making a copy! The unit can make single or multiple copies (up to 99). Adjust the width of the document guides to the size of the document. Insert the document (up to 15 pages) FACE DOWN until the unit grasps the document and a single beep is heard.
  • Page 42 Copying To reduce or enlarge a document To make a reduced copy, press . repeatedly and select the desired reduction rate. The unit can reduce copies to as little as 50% of the original by changing the reduction rate 5% at a time.

  • Page 43: Connecting To A Computer

    When using a USB cable (Windows 95 does not offer USB support): Shielded USB cable must be purchased separately. After connecting the USB cable, you must set the cable type to “USB” (feature #15 on page 53). eparately. nctions: hielded Panasonic 43When Note: computer! Windows 95/98/Me/2000 ® Windows 95/98: Pentium...

  • Page 44: Installing Multi-Function Station Software

    To uninstall the software 1. Click [Start]. 2. Point to [Settings], then click [Control Panel]. 3. Double-click [Add/Remove Programs]. 4. Select [Panasonic Multi-Function Station] from the list. 5. Click [Add/Remove...] (Windows 95/98/Me)/ [Change/Remove...] (Windows 2000), then follow the instructions on the screen.

  • Page 45: Activating Multi-Function Station Software

    Activating Multi-Function Station Click [Start] in Windows. Point to [Programs], point to [Panasonic Multi-Function Station] and click [Launcher]. [Launcher] will appear. Remote Control (p. 50) To store, edit or erase entries in directories. To program the basic and advanced features.

  • Page 46: Using The Fax Machine As A Printer

    The [Print] dialog box will appear. For details about the [Print] dialog box, click [?], then click the desired item. Select [Panasonic FLM551/FLB751 Series] as the active printer from the drop-down list. If you want to change the printer setting, click [Properties] (see right).
  • Page 47 Transparencies Use transparencies designed for laser printing. We recommend the following: ® CG3300/CG5000 Load transparency sheets one page at a time for printing. Remove each transparency after printing and place it on a flat surface to cool and to prevent it from curling.
  • Page 48 Printing (PC) Envelopes Use envelopes designed for laser printing. We recommend the following: — High quality envelopes of 90 — Envelopes that have thin sharply creased leading edges, and — Envelopes that have diagonal seems as shown right. You can load up to 10 envelopes of 90 g/m paper at a time for printing.

  • Page 49: Using The Fax Machine As A Scanner

    Start Imaging for Windows. Select [Select Scanner...] (Windows 95/98/Me) / [Select Device...] (Windows 2000) from the [File] menu, then select the [Panasonic FLM551/ FLB751 Series] in the dialog box. Select [Scan New...] (Windows 95/98/Me) / [Acquire Image...] (Windows 2000) from the [File] menu, or click the [Scan New] icon in the tool bar.

  • Page 50: Operating The Fax Machine From Your Computer

    Remote Control (PC) Operating the fax machine from your You can easily operate the following functions from your computer. Storing, editing or erasing entries in directories (p. 20–22, 31, 32) Programming the basic and advanced features (p. 52–56) Viewing or erasing items in the journal report (p. 29) Storing the journal report as PC file Viewing or erasing items in the Caller ID list (p.

  • Page 51: Programming

    Programming! The unit provides various programming features. Program the desired settings by referring to the programming tables (p. 52–56). General programming method Press p. Display: SYSTEM SET UP Select the feature you wish to program. For basic features (p. 52, 53): Rotate n until the desired feature is displayed.

  • Page 52: Basic Features

    Features Summary Basic features! How to set menu options 1. Press p. 2. Rotate n until the desired feature is displayed. 3. Press w. 4. Rotate n until the desired setting is displayed. Programming table Code Feature & Display Setting the date and time SET DATE &...
  • Page 53 Code Feature & Display Securing the remote operation for the answering machine REMOTE TAM ACT. If you are using the unit with an answering machine, activate this feature, and set the remote activation ID to secure the remote operation for the answering machine.

  • Page 54: Advanced Features

    Features Summary Advanced features! How to set menu options 1. Press p. 2. Rotate n until the following is displayed: ADVANCED MODE then press w and rotate n until the desired feature is displayed. 3. Press w. Programming table Code Feature &...
  • Page 55 Code Feature & Display Setting the Caller ID list to print automatically AUTO CALL. LIST Setting the Distinctive Ring pattern RING DETECTION Receiving other size documents AUTO REDUCTION To receive a fax document that is longer than your recording paper. Changing the display contrast LCD CONTRAST Changing the fax activation code...
  • Page 56 Features Summary Advanced features How to set menu options 1. Press p. 2. Rotate n until the following is displayed: ADVANCED MODE then press w and rotate n until the desired feature is displayed. 3. Press w. Programming table (cont.) Code Feature &...

  • Page 57: Reports

    Reports! If your unit cannot send a fax, check the following: — the number you dialed is correct, — the other party’s machine is a facsimile. If the problem remains, correct it by following the communication message printed on the sending and journal reports (p.

  • Page 58: Display

    Error Messages Display! If the unit detects a problem, one or more of the following messages will appear on the display. Display message CALL SERVICE CHANGE DRUM CHECK DOCUMENT CHECK DRUM CHECK MEMORY COVER OPEN DATA IN MEMORY FAILED PICK UP FAX IN MEMORY FAX MEMORY FULL JOG-DIAL FULL...
  • Page 59 Display message When making a copy, the document being stored exceeds the MEMORY FULL memory capacity of the unit. Press { to clear the message. Divide the document into sections. There is something wrong with the modem circuit. Contact our MODEM ERROR service personnel.

  • Page 60: When A Function Does Not Work, Check Here Before Requesting Help

    Operations When a function does not work, check here before requesting General I cannot make and receive calls. The power cord or telephone line cord is not connected. Check the connections (p. 14). If you used a splitter to connect the unit, remove the splitter and connect the unit to the wall jack directly.

  • Page 61: Receiving Mode

    Fax – sending (cont.) The other party complains that dirty patterns or black lines appear on their received document. The glass or rollers are dirty. Clean them (p. 69). I cannot send a fax overseas. Use the overseas transmission mode of feature #23 (p.

  • Page 62: Using An Answering Machine

    Operations Copying The unit does not make a copy. You cannot make a copy during programming. Make the copy after programming or stop programming. A black line, a white line or a dirty pattern appears on the copied document. The glass or rollers are dirty. Clean them (p.

  • Page 63: If A Power Failure Occurs

    (feature #15 on page 53). 3. Click [Start], point to [Settings], then click [Printers]. 4. Right-click [Panasonic FLM551/ FLB751 Series] and click [Properties]. — The [Panasonic FLM551/FLB751 Series Properties] dialog box will appear.

  • Page 64: Replacing The Toner Cartridge And The Drum Unit

    To check the drum life and quality, please print the printer test list (p. 71). To ensure that the unit operates properly, we recommend the use of Panasonic toner cartridge (Model No. KX-FA76) and drum unit (Model No. KX-FA77D). See page 5 for accessory information.
  • Page 65 Remove the protection bar from the drum unit. With “Panasonic” face up on the toner cartridge, match the red arrows on the cartridge and the drum unit. Slide the tab on the toner cartridge into the slot of the drum unit.

  • Page 66: Recording Paper Jam

    Replacement / Jams Recording paper Push the front cover open button then open the front cover. When the recording paper has jammed near the drum and toner unit: Remove the jammed paper by pulling it toward you. For fax advantage assistance, call 1-800-435-7329. jam!
  • Page 67 Jams When the recording paper has jammed near the recording paper exit: Remove the jammed paper by pulling it toward you. For fax advantage assistance, call 1-800-435-7329.

  • Page 68: Document Jams - Sending

    Jams Document jams - Push the front cover open button then open the front cover. Note: Do not pull out the jammed document forcibly before opening the front cover. No feeding or multiple feeding occurs while sending! If no feeding or multiple feeding occurs frequently, adjust the feeder pressure. Shift the position of the green lever using a stick-like-instrument with a pointed end.

  • Page 69: Cleaning The Inside Of The Unit

    Cleaning the inside of the If any of the following problems occurs, clean the inside of the unit: — If misfeeding of your original occurs frequently. — If a black line, a white line or a dirty pattern appears on your recording paper, on your original, or on the fax document received by the other party.
  • Page 70 Cleaning Remove the drum and toner unit by holding the two tabs. Clean the lower glass with a soft and dry cloth. Reinstall the drum and toner unit by holding the tabs. Close the front cover, until locked, by pushing down on both sides. Reconnect the power cord and the telephone line cord.

  • Page 71: Reference Lists And Reports

    Reference lists and You can print out the following lists and reports for your reference. Setup list: provides you with the current settings of the basic and advanced programming features (p. 52–56). Telephone number list: provides you with names and telephone numbers which are stored in one-touch dial and JOG DIAL.

  • Page 72: List Of Fcc Requirements And Information

    — Consult the dealer or an experienced radio/TV technician for help. Responsible Party: Matsushita Electric Corporation of America One Panasonic Way, Secaucus, NJ 07094 Technical Support: Panasonic Consumer Electronics Company Division of Matsushita Electric Corporation of America One Panasonic Way, Secaucus, NJ 07094...

  • Page 73: Panasonic Facsimile Products Limited Warranty

    The warranty does not cover damages which occur in shipment, or failures which are caused by products not supplied by the warrantor such as non Panasonic ink film, toner cartridge or drum unit, or failures which result from accident, misuse, abuse, neglect, mishandling, faulty installation, misapplication,...

  • Page 74: Servicenter Directory

    3700 North 29 Avenue Suite 102 Hollywood, FL 33020 Matsushita Electric of Puerto Rico, Inc. Panasonic Sales Company / Factory Servicenter: Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985 Phone (787) 750-4300 Fax (787) 768-2910 MINNESOTA...

  • Page 75: Technical Data About This Product

    Technical data about this Applicable lines: Document size: Effective scanning width: Effective printing width: Transmission time*: Scanning density: Halftone level: Scanner type: Printer type: Data compression system: Modem speed: Operating environment: Dimensions (H x W x D): Mass (Weight): Power consumption: Power supply: Memory capacity: Laser diode properties:...
  • Page 76 Specifications Paper specifications: Plain paper/Transparency: Envelope: Note Do not use the following types of paper: — Paper with a cotton and/or fiber content that is over 20%, such as letterhead paper or paper used for resumes. — Extremely smooth or shiny paper, or paper that is highly textured. —...

  • Page 77: Program Index

    Program index! Basic features Code Feature name #01 Date and time ... 15 #02 Your logo ... 16 #03 Your facsimile telephone number ... 18 #04 Sending report ... 29, 52 #06 FAX ring setting ... 52 #12 Remote activation ID ... 53 #13 Dialing mode ...

  • Page 78: Index

    Index Index! Accessories ....5 (Document stacker) ...12 (Paper stacker) ....12 (Paper tray) .
  • Page 79 OCR software ....49 One-touch dial (Card) ....20, 71 (Making a phone call) .
  • Page 80 Free peace of mind, direct from Panasonic NO EXTRA COST 1-year limited warranty : parts, labor, and toll-free help line Free overnight replacement and repair program PFQX1598XAWM0801MN2101...

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