[6121] Automatic Secure Erase failure
Classification
MFP access error
Check item
Setting
[6131] MFP fail to verify clock with Time Server
Classification
MFP access error
Check item
Setting
e-STUDIO5540C/6540C/6550C/5560C/6560C/6570C
ERROR CODE and TROUBLESHOOTING
The automatic secure erase fails.
Data overwriting failed for some reason. If the error still
occurs after rebooting the equipment, start up using the
following procedure:[3] + [C] + [POWER] 3. HDD
formatting Reinstallation of software or HDD replacement
The clock in MFP cannot be synchronized with the time
server.
•
Check that the time server is properly operating.
•
Check that the path to the time server is properly
operating.
•
Check that the following is correctly set: TopAccess ->
[Administrator] -> [Setup] -> [General] -> [SNTP Service]
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Error item
Measures
Error item
Measures