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Panasonic CU-QE12MKE Service Manual
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This service information is designed for experienced repair technicians only and is not designed for use by the general public.
It does not contain warnings or cautions to advise non-technical individuals of potential dangers in attempting to service a product.
Products powered by electricity should be serviced or repaired only by experienced professional technicians. Any attempt to service
or repair the products dealt with in this service information by anyone else could result in serious injury or death.
In order to avoid frostbite, be assured of no refrigerant leakage during the installation or repairing of refrigerant circuit.

TABLE OF CONTENTS

1. Safety Precautions.............................................3
2. Specification .......................................................5
3. Features ............................................................11
4.1
Indoor Unit..................................................12
4.2
Outdoor Unit ...............................................12
4.3
Remote Control ..........................................12
5. Dimensions .......................................................13
5.1
Indoor Unit..................................................13
5.2
Outdoor Unit ...............................................14
6. Refrigeration Cycle Diagram...........................15
7. Block Diagram ..................................................16
8. Wiring Connection Diagram............................17
8.1
Indoor Unit..................................................17
8.2
Outdoor Unit ...............................................18
Indoor Unit
CS-QE9MKE
CS-QE12MKE
CS-WE9MKE
CS-WE12MKE
WARNING
PRECAUTION OF LOW TEMPERATURE
9. Electronic Circuit Diagram ..............................19
10. Printed Circuit Board .......................................21
11. Installation Instruction.....................................25
12. Operation Control.............................................32
Outdoor Unit
CU-QE9MKE
CU-QE12MKE
CU-QE9MKE
CU-QE12MKE
9.1
Indoor Unit..................................................19
9.2
Outdoor Unit ...............................................20
10.1
Indoor Unit..................................................21
10.2
Outdoor Unit ...............................................24
11.1
Select the Best Location ............................25
11.2
Indoor Unit..................................................26
11.3
Outdoor Unit ...............................................30
12.1
Basic Function............................................32
12.2
Indoor Fan Motor Operation.......................33
12.3
Outdoor Fan Motor Operation ....................34
12.4
Airflow Direction .........................................34
of Dry Mode)...............................................35
© Panasonic HA Air-Conditioning (M) Sdn. Bhd. 2011.
Unauthorized copying and distribution is a violation of law.
Order No: PHAAM1107135C2

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Summary of Contents for Panasonic CU-QE12MKE

  • Page 1: Table Of Contents

    Outdoor Fan Motor Operation ....34 8. Wiring Connection Diagram......17 12.4 Airflow Direction .........34 Indoor Unit..........17 12.5 Quiet operation (Cooling Mode/Cooling area Outdoor Unit ..........18 of Dry Mode)..........35 © Panasonic HA Air-Conditioning (M) Sdn. Bhd. 2011. Unauthorized copying and distribution is a violation of law.
  • Page 2 12.6 Quiet operation (Heating) ......35 12.7 Powerful Mode Operation......36 12.8 Timer Control..........36 12.9 Auto Restart Control ........36 12.10 Indication Panel ..........37 12.11 Patrol Operation .........37 12.12 e-ion Operation...........40 12.13 +8/10°C Operation........42 13. Protection Control..........43 13.1 Protection Control For All Operations..43 13.2 Protection Control For Cooling &...
  • Page 3: Safety Precautions

    1. Safety Precautions Read the following “SAFETY PRECAUTIONS” carefully before perform any servicing. Electrical work must be installed or serviced by a licensed electrician. Be sure to use the correct rating of the power plug and main circuit for the model installed. The caution items stated here must be followed because these important contents are related to safety.
  • Page 4 WARNING 19. During installation, install the refrigerant piping properly before run the compressor. (Operation of compressor without fixing refrigeration piping and valves at opened condition will caused suck-in of air, abnormal high pressure in refrigeration cycle and result in explosion, injury etc). 20.
  • Page 5: Specification

    2. Specification Indoor CS-QE9MKE, CS-WE9MKE Model Outdoor CU-QE9MKE Performance Test Condition EUROEVENT Phase, Hz Single, 50 Power Supply Min. Mid. Max. 0.85 2.50 3.00 Capacity BTU/h 2900 8530 10200 kcal/h 2150 2580 Running Current Input Power Annual Consumption 4.72 4.63 4.03 Btu/hW 16.11...
  • Page 6 Type Cross-Flow Fan Material ASG20K1 Motor Type Transistor (8-poles) Input Power 47.3 Output Power Cool Heat Cool Heat Cool Speed Heat 1010 Cool 1120 Heat 1230 Cool 1180 Heat 1320 Type Propeller Fan Material Motor Type DC Motor (8-poles) Input Power Output Power Cool Speed...
  • Page 7 Control Device Expansion Valve Refrigeration Refrigerant Oil RB68A or Freol Alpha68M (400) Cycle Refrigerant Type g (oz) R410A, 930 (32.8) Height(I/D / O/D) mm (inch) 290 (11-7/16) / 540 (21-9/32) Dimension Width (I/D / O/D) mm (inch) 870 (34-9/32) / 780 (30-23/32) Depth (I/D / O/D) mm (inch) 204 (8-1/16) / 289 (11-13/32)
  • Page 8 Indoor CS-QE12MKE, CS-WE12MKE Model Outdoor CU-QE12MKE Performance Test Condition EUROEVENT Phase, Hz Single, 50 Power Supply Min. Mid. Max. 0.85 3.50 4.00 Capacity BTU/h 2900 11900 13600 kcal/h 3010 3440 Running Current Input Power 1.17k Annual Consumption 4.59 3.85 3.42 Btu/hW 15.68...
  • Page 9 Type Cross-Flow Fan Material ASG20K1 Motor Type Transistor (8-poles) Input Power 47.3 Output Power Cool Heat Cool Heat 1010 Cool 1050 Speed Heat 1150 Cool 1260 Heat 1300 Cool 1320 Heat 1340 Type Propeller Fan Material Motor Type DC Motor (8-poles) Input Power Output Power Cool...
  • Page 10 Control Device Expansion Valve Refrigeration Refrigerant Oil RB68A or Freol Alpha68M (400) Cycle Refrigerant Type g (oz) R410A, 970 (34.2) Height(I/D / O/D) mm (inch) 290 (11-7/16) / 540 (21-9/32) Dimension Width (I/D / O/D) mm (inch) 870 (34-9/32) / 780 (30-23/32) Depth (I/D / O/D) mm (inch) 204 (8-1/16) / 289 (11-13/32)
  • Page 11: Features

    Features Inverter Technology Wider output power range Energy saving More precise temperature control E-ion Air Purifying System with Patrol Sensor Active e-ions are released to catch dust particles and bring them back the large positively charged filter Environment Protection Non-ozone depletion substances refrigerant (R410A) Long Installation Piping Long piping up to 15 meters during single split connection only Easy to use remote control...
  • Page 12: Location Of Controls And Components

    4. Location of Controls and Components Indoor Unit Outdoor Unit Remote Control...
  • Page 13: Dimensions

    5. Dimensions Indoor Unit...
  • Page 14: Outdoor Unit

    Outdoor Unit...
  • Page 15: Refrigeration Cycle Diagram

    6. Refrigeration Cycle Diagram...
  • Page 16: Block Diagram

    7. Block Diagram...
  • Page 17: Wiring Connection Diagram

    8. Wiring Connection Diagram Indoor Unit...
  • Page 18: Outdoor Unit

    Outdoor Unit...
  • Page 19: Electronic Circuit Diagram

    9. Electronic Circuit Diagram Indoor Unit...
  • Page 20: Outdoor Unit

    Outdoor Unit...
  • Page 21: Printed Circuit Board

    10. Printed Circuit Board 10.1 Indoor Unit 10.1.1 Main Printed Circuit Board...
  • Page 22 10.1.2 Power Printed Circuit Board 10.1.3 Indicator Printed Circuit Board...
  • Page 23 10.1.4 Receiver Printed Circuit Board 10.1.5 High Voltage Power Supply Printed Circuit Board...
  • Page 24: Outdoor Unit

    10.2 Outdoor Unit...
  • Page 25: Installation Instruction

    11. Installation Instruction 11.1 Select the Best Location 11.1.3 Indoor/Outdoor Unit Installation Diagram 11.1.1 Indoor Unit Do not install the unit in excessive oil fume area such as kitchen, workshop and etc. There should not be any heat source or steam near the unit.
  • Page 26: Indoor Unit

    11.2 Indoor Unit 11.2.1 How to Fix Installation Plate 11.2.2 To Drill a Hole in the Wall and The mounting wall shall be strong and solid enough to Install a Sleeve of Piping prevent if from the vibration. Insert the piping sleeve to the hole. Fix the busing to the sleeve.
  • Page 27 11.2.3.1 For the right rear piping 11.2.3.2 For the right and right bottom piping 11.2.3.3 For the embedded piping (This can be used for left rear piping and bottom piping also.)
  • Page 28: Connect The Cable To The Indoor Unit

    11.2.4 Connect the Cable to the Indoor Unit The inside and outside connection cable can be connected without removing the front grille. Connection cable between indoor unit and outdoor unit shall be approved polychloroprene sheathed 4 x 1.5 mm flexible cord, type designation 245 IEC 57 or heavier cord.
  • Page 29 CUTTING AND FLARING THE PIPING Please cut using pipe cutter and then remove the burrs. Remove the burrs by using reamer. If burrs are not removed, gas leakage may be caused. Turn the piping end down to avoid the metal powder entering the pipe. Please make flare after inserting the flare nut onto the copper pipes.
  • Page 30: Outdoor Unit

    11.3 Outdoor Unit 11.3.1 Install the Outdoor Unit After selecting the best location, start installation according to Indoor/Outdoor Unit Installation Diagram. Fix the unit on concrete or rigid frame firmly and horizontally by bolt nut (ø10 mm). When installing at roof, please consider strong wind and earthquake. Please fasten the installation stand firmly with bolt or nails.
  • Page 31: Connect The Cable To The Outdoor Unit

    Close the Low side valve of the charging set and turn off the vacuum pump. Make sure that the needle in the gauge does not move after approximately five minutes. Note: BE SURE TO TAKE THIS PROCEDURE IN ORDER TO AVOID REFRIGERENT GAS LEAKAGE. Disconnect the charging hose from the vacuum pump and from the service port of the 3-way valve.
  • Page 32: Operation Control

    12. Operation Control 12.1 Basic Function Inverter control, which equipped with a microcomputer in determining the most suitable operating mode as time passes, automatically adjusts output power for maximum comfort always. In order to achieve the suitable operating mode, the microcomputer maintains the set temperature by measuring the temperature of the environment and performing temperature shifting.
  • Page 33: Indoor Fan Motor Operation

    12.1.5 Automatic Operation This mode can be set using remote control and the operation is decided by remote control setting temperature, remote control operation mode, indoor intake air temperature and outdoor air temperature. During operation mode judgment, indoor fan motor (with speed of Lo-) and outdoor fan motor are running for 30 seconds to detect the indoor intake and outdoor air temperature.
  • Page 34: Outdoor Fan Motor Operation

    [Fan] Indoor fan speed is fixed at predetermined speed. [Heating] According to indoor pipe temperature, automatic heating fan speed is determined as follows. 12.2.2 Feedback control Immediately after the fan motor started, feedback control is performed once every second. During fan motor on, if fan motor feedback ≥ 2550 rpm or < 50 rpm continue for 10 seconds, then fan motor error counter increase, fan motor is then stop and restart.
  • Page 35: Quiet Operation (Cooling Mode/Cooling Area Of Dry Mode)

    Automatic vertical airflow direction can be set using remote control; the vane swings up and down within the angles as stated above. For heating mode operation, the angle of the vane depends on the indoor heat exchanger temperature as Figure 1 below. When the air conditioner is stopped using remote control, the vane will shift to close position.
  • Page 36: Powerful Mode Operation

    Quiet operation stop condition When one of the following conditions is satisfied, quiet operation stops: Powerful button is pressed. Stop by OFF/ON switch. Timer “off” activates. Quiet button is pressed again. When quiet operation is stopped, operation is shifted to normal operation with previous setting. When fan speed is changed, quiet operation is shifted to quiet operation of the new fan speed.
  • Page 37: Indication Panel

    12.10 Indication Panel PATROL POWER/DEICE TIMER QUIET POWERFUL e-ion +8/10°C HEAT SENSOR Color Green Blue Orange Orange Orange Blue Green Blue Timer Setting POWERFUL Mode +8/10°C HEAT Light ON Operation ON Deice Operation QUIET Mode ON e-ion ON PATROL ON Timer Setting POWERFUL Mode +8/10°C HEAT...
  • Page 38 Patrol operation disable To disable the Patrol Operation during unit start (default) with “OFF/ON” button, press “Patrol” button and hold for 5 seconds, then release. To disable the Patrol Operation, press “Patrol” button and hold for 15 seconds, then release. Control Content Patrol Sensor Control First 2 minutes from Patrol function activates is stabilization time, during stabilization time, no air dirtiness...
  • Page 39 Airflow direction (Horizontal, Vertical) Control During any operation mode combines with Patrol operation, airflow direction follows respective operation mode. During Patrol individual operation if e-ion starts, only Auto Air Swing is allowed. Even if “Air Swing” button is pressed, no signal is sent to air conditioner, and no change on LCD display. During Patrol individual operation if e-ion stops, Airflow direction louver closed.
  • Page 40: E-Ion Operation

    12.12 e-ion Operation Purpose This operation provides clean air by producing negative ions to attract dust captured at the positively charged e-ion filters. Control condition e-ion operation start condition During unit running at any operation mode, if “e-ion” button is pressed, combination operation (operation mode + e-ion operation) starts.
  • Page 41 Timer control When ON timer activates when unit stops, previous operation resumes and restores last saved e-ion operation status. When ON timer activates during any operation, no change and carry on current operation. When OFF timer activates during any operation, all operation stops and the latest e-ion operation status is saved.
  • Page 42: 8/10°C Operation

    12.13 +8/10°C Operation +8/10°C Heat operation provides heating at low setting temperature in unoccupied houses during winter for the purpose of protecting equipments or housing appliances which may be destroyed by the extreme cold weather. This operation can be ON by pressing the +8/10°C heat button on the remote control. Two temperature settings are available, which are;...
  • Page 43: Protection Control

    13. Protection Control 13.1 Protection Control For All Operations 13.1.1 Restart Control (Time Delay Safety Control) The Compressor will not turn on within 3 minutes from the moment operation stops, although the unit is turned on again by pressing OFF/ON button at remote control within this period. This control is not applicable if the power supply is cut off and on again.
  • Page 44 13.1.5 Compressor Overheating Prevention Control Instructed frequency for compressor operation will be regulated by compressor discharge temperature. The changes of frequency are as below. If compressor discharge temperature exceeds 112°C, compressor will be stopped, occurs 4 times per 20 minutes, timer LED will be blinking.
  • Page 45: Protection Control For Cooling & Soft Dry Operation

    13.2 Protection Control For Cooling & Soft Dry Operation 13.2.1 Outdoor Air Temperature Control The compressor operating frequency is regulated in accordance to the outdoor air temperature as shown in the diagram below. This control will begin 1 minute after the compressor starts. Compressor frequency will adjust base on outdoor air temperature.
  • Page 46: Protection Control For Heating Operation

    13.2.6 Dew Prevention Control 2 To prevent dew formation at indoor unit discharge area. This control starts if all conditions continue for 20 minutes: Operated with Cooling or Soft Dry Mode. Indoor intake temperature is between 25°C and 29°C. Outdoor air temperature is less than 30°C. Quiet Lo fan speed.
  • Page 47: Servicing Mode

    14. Servicing Mode 14.1 Auto OFF/ON Button AUTO OPERATION MODE The Auto Operation will be activated immediately once the Auto OFF/ON button is pressed. This operation can be used to operate air conditioner with limited function if remote control is misplaced or malfunction. TEST RUN OPERATION (FOR PUMP DOWN/SERVICING PURPOSE) The Test Run operation will be activated if the Auto OFF/ON button is pressed continuously for more than 5 seconds.
  • Page 48: Remote Control Button

    REMOTE CONTROL RECEIVING SOUND OFF/ON MODE The Remote Control Receiving Sound OFF/ON Mode will be activated if the Auto OFF/ON button is pressed continuously for more than 16 seconds (4 “beep” sounds will occur at 16th seconds to identify the Remote Control Receiving Sound Off/On Mode is in standby condition) and press “AC Reset”...
  • Page 49: Troubleshooting Guide

    15. Troubleshooting Guide 15.1 Refrigeration cycle system In order to diagnose malfunctions, make sure that there are no Normal Pressure and Outlet Air Temperature (Standard) electrical problems before inspecting the refrigeration cycle. Gas Pressure Outlet air Temperature Such problems include insufficient insulation, problem with the (kg/cm (°C) power source, malfunction of a compressor and a fan.
  • Page 50 15.1.1 Relationship between the condition of the air conditioner and pressure and electric current Cooling Mode Heating Mode Condition of the Electric current Electric current air conditioner Low Pressure High Pressure Low Pressure High Pressure during operation during operation Insufficient refrigerant (gas leakage) Clogged capillary tube or strainer...
  • Page 51: Breakdown Self Diagnosis Function

    15.2 Breakdown Self Diagnosis Function 15.2.1 Self Diagnosis Function (Three Digits Alphanumeric Code) Every press of the button (up or down) will Once abnormality has occurred during operation, increase abnormality numbers and transmit the unit will stop its operation, and Timer LED abnormality code signal to the main unit.
  • Page 52: Error Code Table

    15.3 Error Code Table...
  • Page 54: Self-Diagnosis Method

    15.4 Self-diagnosis Method 15.4.1 H11 (Indoor/Outdoor Abnormal Communication) Malfunction Decision Conditions During startup and operation of cooling and heating, the data received from outdoor unit in indoor unit signal transmission is checked whether it is normal. Malfunction Caused Faulty indoor unit PCB. Faulty outdoor unit PCB.
  • Page 55 15.4.2 H14 (Indoor Intake Air Temperature Sensor Abnormality) Malfunction Decision Conditions During startup and operation of cooling and heating, the temperatures detected by the indoor intake air temperature sensor are used to determine sensor errors. Malfunction Caused Faulty connector connection. Faulty sensor.
  • Page 56 15.4.3 H15 (Compressor Temperature Sensor Abnormality) Malfunction Decision Conditions During startup and operation of cooling and heating, the temperatures detected by the outdoor compressor temperature sensor are used to determine sensor errors. Malfunction Caused Faulty connector connection. Faulty sensor. Faulty PCB. Troubleshooting...
  • Page 57 15.4.4 H16 (Outdoor Current Transformer Open Circuit) Malfunction Decision Conditions A current transformer (CT) is detected by checking the compressor running frequency (≥ rated frequency) and CT detected input current (less than 0.65A) for continuously 20 seconds. Malfunction Caused CT defective Outdoor PCB defective Compressor defective (low compression) Troubleshooting...
  • Page 58 15.4.5 H19 (Indoor Fan Motor – DC Motor Mechanism Locked) Malfunction Decision Conditions The rotation speed detected by the Hall IC during fan motor operation is used to determine abnormal fan motor (feedback of rotation > 2550rpm or < 50rpm) Malfunction Caused Operation stops due to short circuit inside the fan motor winding.
  • Page 59 15.4.6 H23 (Indoor Pipe Temperature Sensor Abnormality) Malfunction Decision Conditions During startup and operation of cooling and heating, the temperatures detected by the indoor heat exchanger temperature sensor 1 are used to determine sensor errors. Malfunction Caused Faulty connector connection. Faulty sensor.
  • Page 60 15.4.7 H24 (Indoor Pipe Temperature Sensor 2 Abnormality) Malfunction Decision Conditions During startup and operation of cooling and heating, the temperatures detected by the indoor heat exchanger temperature sensor 2 are used to determine sensor errors. Malfunction Caused Faulty connector connection. Faulty sensor.
  • Page 61 15.4.8 H25 (e-ion Air Purifying System Abnormal) Malfunction Decision Conditions During standby of cooling and heating operation, e-ion breakdown occurs and air conditioner stops operation. Malfunction Caused Faulty indoor main PCB. Faulty indoor e-ion power module. Troubleshooting...
  • Page 62 15.4.9 H27 (Outdoor Air Temperature Sensor Abnormality) Malfunction Decision Conditions During startup and operation of cooling and heating, the temperatures detected by the outdoor air temperature sensor are used to determine sensor errors. Malfunction Caused Faulty connector connection. Faulty sensor. Faulty PCB.
  • Page 63 15.4.10 H28 (Outdoor Pipe Temperature Sensor Abnormality) Malfunction Decision Conditions During startup and operation of cooling and heating, the temperatures detected by the outdoor pipe temperature sensor are used to determine sensor errors. Malfunction Caused Faulty connector connection. Faulty sensor. Faulty PCB.
  • Page 64 15.4.11 H30 (Compressor Discharge Temperature Sensor Abnormality) Malfunction Decision Conditions During startup and operation of cooling and heating, the temperatures detected by the outdoor discharge pipe temperature sensor are used to determine sensor errors. Malfunction Caused Faulty connector connection. Faulty sensor. Faulty PCB.
  • Page 65 15.4.12 H33 (Unspecified Voltage between Indoor and Outdoor) Malfunction Decision Conditions The supply power is detected for its requirement by the indoor/outdoor transmission. Malfunction Caused Wrong models interconnected. Wrong indoor unit and outdoor unit PCBs used. Indoor unit or outdoor unit PCB defective. Troubleshooting...
  • Page 66 15.4.13 H58 (Patrol Sensor Abnormality) Malfunction Decision Conditions If Patrol sensor feedback is 0V or 5V continuous for 6 hours. Error will display only when the Patrol operation is ON. Malfunction Caused Faulty connector connection. Faulty Patrol sensor. Troubleshooting...
  • Page 67 15.4.14 H97 (Outdoor Fan Motor – DC Motor Mechanism Locked) Malfunction Decision Conditions The rotation speed detected by the Hall IC during fan motor operation is used to determine abnormal fan motor. Malfunction Caused Operation stops due to short circuit inside the fan motor winding. Operation stops due to breaking of wire inside the fan motor.
  • Page 68 15.4.15 H98 (Indoor High Pressure Protection) Error Code will not display (no Timer LED blinking) but store in EEPROM Malfunction Decision Conditions During heating operation, the temperature detected by the indoor pipe temperature sensor is above 60°C. Malfunction Caused Clogged air filter of the indoor unit Dust accumulation on the indoor unit heat exchanger Air short circuit Detection error due to faulty indoor pipe temperature sensor...
  • Page 69 15.4.16 H99 (Indoor Freeze Prevention Protection: Cooling or Soft Dry) Error Code will not display (no Timer LED blinking) but store in EEPROM Malfunction Decision Conditions Freeze prevention control takes place (when indoor pipe temperature is lower than 2°C) Malfunction Caused Clogged air filter of the indoor unit Dust accumulation on the indoor unit heat exchanger Air short circuit...
  • Page 70 15.4.17 F11 (4-way valve Abnormality) Malfunction Decision Conditions When heating operation, when indoor pipe temperature is below 10°C When cooling operation, when indoor pipe temperature is above 45°C Malfunction Caused Connector in poor contact Faulty sensor Faulty outdoor unit PCB 4-way valve defective Troubleshooting...
  • Page 71 15.4.18 F90 (Power Factor Correction Protection) Malfunction Decision Conditions During startup and operation of cooling and heating, when Power Factor Correction (PFC) protection circuitry at the outdoor unit main PCB senses abnormal high DC voltage level. Malfunction Caused DC voltage peak due to power supply surge. DC voltage peak due to compressor windings not uniform.
  • Page 72 15.4.19 F91 (Refrigeration Cycle Abnormality) Malfunction Decision Conditions During cooling, compressor frequency = Fcmax. During heating, compressor frequency > Fhrated. During cooling and heating operation, running current: 0.65A < I < 1.65A. During cooling, indoor intake - indoor pipe < 4°C During heating, indoor pipe - indoor intake <...
  • Page 73 15.4.20 F93 (Compressor Rotation Failure) Malfunction Decision Conditions A compressor rotation failure is detected by checking the compressor running condition through the position detection circuit. Malfunction Caused Compressor terminal disconnect Outdoor PCB malfunction Troubleshooting...
  • Page 74 15.4.21 F95 (Cooling High Pressure Abnormality) Malfunction Decision Conditions During operation of cooling, when outdoor unit heat exchanger high temperature data (61°C) is detected by the outdoor pipe temperature sensor. Malfunction Caused Outdoor pipe temperature rise due to short circuit of hot discharge air flow. Outdoor pipe temperature rise due to defective of outdoor fan motor.
  • Page 75 15.4.22 F96 (IPM Overheating) Malfunction Decision Conditions During operating of cooling and heating, when IPM temperature data (100°C) is detected by the IPM temperature sensor. Multi models only Compressor Overheating: During operation of cooling and heating, when the compressor OL is activated. Heat Sink Overheating: During operation of cooling and heating, when heat sink temperature data (90°C) is detected by the heat sink temperature sensor.
  • Page 76 15.4.23 F97 (Compressor Overheating) Malfunction Decision Conditions During operation of cooling and heating, when compressor tank temperature data (112°C) is detected by the compressor tank temperature sensor. Malfunction Caused Refrigerant shortage (refrigerant leakage). 2/3 way valve closed. Detection error due to faulty compressor tank temperature sensor. Troubleshooting...
  • Page 77 15.4.24 F98 (Input Over Current Detection) Malfunction Decision Conditions During operation of cooling and heating, when an input over-current (16.8A) is detected by checking the input current value being detected by current transformer (CT) with the compressor running. Malfunction Caused Over-current due to compressor failure.
  • Page 78: Troubleshooting

    15.4.25 F99 (Output Over Current Detection) Malfunction Decision Conditions During operation of cooling and heating, when an output over-current (18.5A) is detected by checking the current that flows in the inverter DC peak sensing circuitry. Malfunction Caused DC peak due to compressor failure. DC peak due to defective power transistor(s).
  • Page 79: Disassembly And Assembly Instructions

    16. Disassembly and Assembly Instructions WARNING High Voltage is generated in the electrical parts area by the capacitor. Ensure that the capacitor has discharged sufficiently before proceeding with repair work. Failure to heed this caution may result in electric shocks. 16.1 Indoor Electronic Controllers, Cross Flow Fan and Indoor Fan Motor Removal Procedures 16.1.1...
  • Page 80 16.1.3 To remove discharge grille...
  • Page 81 16.1.3.1 To remove control board 16.1.4 To remove cross flow fan and indoor fan motor...
  • Page 83: Outdoor Electronic Controller Removal Procedure

    16.2 Outdoor Electronic Controller Removal Procedure Caution! When handling electronic controller, be careful of electrostatic discharge. Remove the 3 screws of the Top Panel. Remove the Control Board as follows: Fig.1 Fig.4 Remove the 6 screws of the Front Panel. Fig.2 Remove the screw of the Terminal Board Fig.5...
  • Page 84: Technical Data

    17. Technical Data 17.1 Operation Characteristics 17.1.1 CU-QE9MKE...
  • Page 88 17.1.2 CU-QE12MKE...
  • Page 92 1.82 0.58 2.15 1.73 0.63 22.0°C 2.97 2.04 0.51 2.77 1.96 0.55 2.58 1.89 0.59 2.35 1.81 0.64 CU-QE12MKE 220V Outdoor Temp (°C) Indoor wet bulb temp. 17.0°C 3.47 2.63 0.83 3.24 2.52 0.90 3.02 2.43 0.96 2.74 2.30 1.03 19.0°C...
  • Page 93: Exploded View And Replacement Parts List

    18. Exploded View and Replacement Parts List 18.1 Indoor Unit Note The above exploded view is for the purpose of parts disassembly and replacement. The non-numbered parts are not kept as standard service parts.
  • Page 94 REF. PART NAME & DESCRIPTION QTY. CS-QE9MKE CS-WE9MKE CS-QE12MKE CS-WE12MKE REMARK CHASSIS COMPLETE CWD50C1599 CWD50C1605 CWD50C1599 CWD50C1605 FAN MOTOR ARW6101CB ← ← ← CROSS FLOW FAN COMPLETE CWH02C1076 ← ← ← BEARING ASS’Y CWH64K007 ← ← ← SCREW - CROSS FLOW FAN CWH551146 ←...
  • Page 95 COVER FOR RECEIVER (UPPER) CWD933022 ← ← ← COVER FOR RECEIVER (BOTTOM) CWD933209 ← ← ← (Note) All parts are supplied from PHAAM, Malaysia (Vendor Code: 00029488). “O” marked parts are recommended to be kept in stock.
  • Page 96: Outdoor Unit

    18.2 Outdoor Unit Note The above exploded view is for the purpose of parts disassembly and replacement. The non-numbered parts are not kept as standard service parts.
  • Page 97 REF. DESCRIPTION & NAME QTY. CU-QE9MKE CU-QE12MKE REMARK CHASSIS ASS’Y CWD50K2202 ← ANTI-VIBRATION BUSHING CWH50077 ← COMPRESSOR 5CS110XBD04 ← NUT-COMPRESSOR MOUNT CWH56000J ← CRANKCASE HEATER CWA341072 ← SOUND PROOF MATERIAL CWG302466 ← FAN MOTOR BRACKET CWD541089 ← FAN MOTOR ARW44W8P40AC ←...

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