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Toshiba excite go User Manual
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Toshiba excite go User Manual

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User's Guide
If you need assistance:
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Toshiba's Support Web site
tabletsupport.toshiba.com
For more information, see
page 92
in this guide.
"If Something Goes Wrong" on
GMAD00401010
06/14

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Summary of Contents for Toshiba excite go

  • Page 1 User’s Guide If you need assistance: ❖ Toshiba’s Support Web site tabletsupport.toshiba.com For more information, see “If Something Goes Wrong” on page 92 in this guide. GMAD00401010 06/14...

  • Page 2: Regulatory Information

    IF YOUR DATA IS ALTERED OR LOST DUE TO ANY TROUBLE, FAILURE OR MALFUNCTION OF THE HARD DISK DRIVE OR OTHER STORAGE DEVICES AND THE DATA CANNOT BE RECOVERED, TOSHIBA SHALL NOT BE LIABLE FOR ANY DAMAGE OR LOSS OF DATA, OR ANY OTHER DAMAGE RESULTING THEREFROM. WHEN COPYING OR...
  • Page 3 TV reception. Shielded cables must be used between the external devices and the device's ports. Changes or modifications made to this equipment not expressly approved by Toshiba or parties authorized by Toshiba could void the user's authority to operate the equipment.
  • Page 4 If you should experience any such problem, immediately turn ® Bluetooth off your or Wireless LAN device. Please contact Toshiba product support on Web site http://www.toshiba-europe.com/computers/tnt/bluetooth.htm in Europe or tabletsupport.toshiba.com in the United States for more information.
  • Page 5 Because Wireless LAN products operate within the guidelines found in radio frequency safety standards and recommendations, Toshiba believes Wireless LAN is safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.
  • Page 6 Specific Absorption Rate (IEEE) Your device is designed to be in compliance with Radio Waves exposure regulations and does not exceed the limits for exposure to radio waves (radio frequency electromagnetic fields) in accordance with the Federal Communications Commission (FCC) and Industry Canada (IC). A substantial safety margin is set to assure the safety of all persons, regardless of health.
  • Page 7 Canada—Industry Canada (IC) This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conformé à la norme NMB- 003 du Canada. This device complies with RSS 210 of Industry Canada. The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population;...
  • Page 8 Dans le cas d’une utilisation privée, à l’extérieur d’un bâtiment, au-dessus d’un espace public, aucun enregistrement n’est nécessaire pour une distance de moins de 300m. Pour une distance supérieure à 300m un enregistrement auprès de l’IBPT est requise. Pour les enregistrements et licences, veuillez contacter l’IBPT.
  • Page 9 Special Interest Group. ® Bluetooth modules enable wireless networks over two or more (up to a total of seven) Toshiba portable devices. Please contact Toshiba product support on Web site http://www.toshiba- europe.com/computers/tnt/bluetooth.htm in Europe or tabletsupport.toshiba.com in the United States for more information.
  • Page 10 ® Bluetooth recommendations, Toshiba believes wireless technology is safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.
  • Page 11 Any export, directly or indirectly, in contravention of the U.S. Export Administration Regulations is prohibited. Notice While Toshiba has made every effort at the time of publication to ensure the accuracy of the information provided herein, product specifications, configurations, prices, system/component/options availability are all subject to change without notice.
  • Page 12 Device Recycling Information As part of a commitment to people and the future, Toshiba promotes the efficient use of resources by working to achieve our zero-waste-to- landfill goal at all our production sites. In addition to our existing waste reduction and recycling policies, Toshiba is strongly committed to reducing electronic waste.

  • Page 13: Table Of Contents

    Your device’s features and specifications ..19 Other documentation ........... 19 Service options ............ 20 Precautions ............ 20 File management tips........... 21 Toshiba’s online resources ........21 Chapter 1: Getting Started........22 Features and components ........22 Front............... 23 Back ............... 23 Left side ............
  • Page 14 Waking the tablet ........... 31 ® ® Setting up Wi-Fi and Bluetooth connections ..........31 Registering your Toshiba device ......32 Backing up your data........... 33 Backing up data using TOSHIBA File Manager ........... 33 Backing up data using your Google™ Account ............ 33 Restoring your data using your Google™...
  • Page 15 Contents Maps ..............51 Managing downloads........... 51 Factory data reset..........52 Caring for your device.......... 53 Cleaning the device ........53 Chapter 2: Settings ..........54 Customizing your device’s settings ..... 54 Apps and Settings menus......54 Wireless and networks settings ..... 58 Sound settings ..........
  • Page 16 Wireless networking problems......95 If you need further assistance......96 Before you contact Toshiba......96 Contacting Toshiba........96 Other Toshiba Internet Web sites ......97 Toshiba’s worldwide offices ........ 97 Appendix A: Power Cord/Cable Connectors ..99 Glossary ............100...

  • Page 17: Introduction

    Toshiba’s Web site at tabletsupport.toshiba.com. While Toshiba has made every effort at the time of publication to ensure the accuracy of the information provided herein, product specifications, configurations, prices, system/component/options availability are all subject to change without notice.

  • Page 18: This Guide

    Introduction This guide This guide This guide introduces the features on your device as well as some basic procedures needed to perform tasks on your tablet, which are powered by the Android™ 4.4, KitKat. This product brings new features and performance enhancements to your device.

  • Page 19: Other Icons Used

    Your device comes with the following documentation: ❖ A Legal/Safety/Regulatory document ❖ A Quick Start document ❖ A Standard Limited Warranty ❖ It may also contain guides for other programs that may come with your system. For accessory information, visit Toshiba’s Web site at accessories.toshiba.com.

  • Page 20: Service Options

    Toshiba Web site at tabletsupport.toshiba.com. If you have a problem or need to contact Toshiba, see “If Something Goes Wrong” on page...

  • Page 21: File Management Tips

    Internet. Toshiba’s online resources Toshiba maintains a number of online sites to which you can connect. These sites provide information about Toshiba products, give help with technical questions and keep you up to date with future upgrades.

  • Page 22: Chapter 1: Getting Started

    Chapter 1 Getting Started This chapter provides tips for using your device effectively, summarizes how to connect components, and explains what to do the first time you use your device. Please read and adhere to all safety information carefully and make sure you fully understand the instructions before you attempt to use your device in order to avoid potential hazards that could cause bodily injury, property damage, or...

  • Page 23: Front

    Getting Started Features and components Front Camera Display (Sample Illustration) Front view ❖ —Allows you to take still photos or record Camera videos, see “Using the camera” on page Back (Sample Illustration) Back view...

  • Page 24: Left Side

    Getting Started Features and components Left side (Sample Illustration) Left side view Right side Power button (Sample Illustration) Right side view ❖ —Turns the device on and off. Press and Power button hold the button for several seconds to turn the device ON/OFF.

  • Page 25: Bottom

    “Using the built-in speaker” on page Connecting to a power source NOTE Toshiba recommends you use the USB cable included with your device and an (optional) compatible USB/AC adaptor. A compatible USB/AC adaptor is available for purchase at toshiba.com/us. Your device requires power to operate. Use the provided...

  • Page 26: Battery Notice

    Always use a compatible Toshiba USB/AC adaptor with your device, or use USB/AC adaptors specified by Toshiba to avoid any risk of fire or other damage to the device. Use of an incompatible USB/AC adaptor could cause fire or damage to the device possibly resulting in serious injury.

  • Page 27: Charging The Battery

    The battery life cited in the product specifications is only achieved on the select models and configurations tested by Toshiba under the specific test settings at the time of publication and is not an estimate of a system’s battery life under any conditions other than the specific test settings.

  • Page 28: Taking Care Of Your Battery

    Other unusual event during use, such as abnormal sound Do not turn on the device's power again until an authorized Toshiba service provider has checked it for safety. Continued use could cause a fire or rupture possibly resulting in serious injury or device failure...

  • Page 29: Optimizing Battery Life

    Getting Started Taking care of your battery Optimizing battery life You can extend your battery’s life between charges by turning off features you don’t need. You can also change and monitor the way apps and system resources consume battery power. Below are some of the things you can do: ❖...

  • Page 30: Disposing Of Your Device

    (Sample Illustration) Turning on the power Setting up your device NOTE ® Toshiba recommends that you have access to a Wi-Fi network and a Google™ Account before setting up your device to take full advantage of your device’s features. Connect to a power source.

  • Page 31: Waking The Tablet

    Getting Started Using the device for the first time To turn on your device, press and hold the Power button for several seconds. Your setup process begins. Follow the on-screen prompts to complete the setup process. NOTE The setup may take several minutes to complete. If your screen times-out and goes blank/dark, press the Power ( ) button to turn on the screen again.

  • Page 32: Registering Your Toshiba Device

    To register online, you must be connected to the Internet. Product registration is strongly recommended, and allows Toshiba to send you periodic updates, announcements, and special offers applicable to your product. Product registration can be completed by either visiting the Toshiba Web site at register.toshiba.com or by touching the Register ) icon.

  • Page 33: Backing Up Your Data

    67. If you need to replace your device, your data can be restored to your new one. Backing up data using TOSHIBA File Manager Using the TOSHIBA File Manager, you can back up your data to a microSD™ Card. For more information, see “TOSHIBA File Manager Utility”...

  • Page 34: Navigation And Features

    Getting Started Navigation and features Touch the key to continue. Arrow The data that is backed up may include the following: ❖ ® Your Wi-Fi networks and passwords, user data, and tablet settings ❖ Many Google application settings, such as your Browser bookmarks ❖...

  • Page 35: Home Screen

    Getting Started Navigation and features Icon Name Description Google™ Touch to perform a voice-enabled voice search search. icon Battery status Located in the System bar. Displays the icon status of the battery charge. Time display Located in the System bar to the left of the Status icons.

  • Page 36: Touch Screen Navigation

    Getting Started Navigation and features Icons An icon represents a shortcut of either a widget, application, bookmark, or game that can be quickly launched by touching the icon on a Home screen. Each Home screen may display icons for any of the following: ❖...

  • Page 37: Navigating The Home Screen

    Getting Started Navigation and features —To swipe or slide, quickly move your finger Swipe or slide across the surface of the screen without pausing. For example, slide the Home screen left or right to view another Home screen. —Tap quickly twice to zoom in. For example, Double-tap double-tap a section of a Web page to zoom in on that section.
  • Page 38 Getting Started Navigation and features Touch the Home button at any time to return to the Home screen. Swipe your finger right or left to view another Home screen. In some media apps, the System bar controls are replaced by dim dots while a movie, slide show, etc. is displayed. This increases the viewing space on the screen.
  • Page 39 Getting Started Navigation and features Most apps that send notifications, such as Gmail™ and the calendar, have their own settings. These settings can be configured to send notifications in different ways, with a sound or vibration, etc. See the documentation for those apps for details.You can open the Notifications list to view all of your current notifications.

  • Page 40: Securing Your Tablet

    Toshiba is not responsible for any losses that may occur, as a result of the inability to access your device.
  • Page 41 Getting Started Navigation and features Touch the ( ) icon. Security Touch Screen Lock Touch , or Slide Pattern Password is the default screen lock option. If you touch Slide Slide you will be taken back to the Security screen. The next time you wake up your device from sleep, you will be taken to the Lock screen.
  • Page 42 Getting Started Navigation and features ❖ Encryption is irreversible. The only way to revert to an unencrypted device is to perform a factory data reset, which will erase all your data. ❖ You must not interrupt the encryption process or you will lose some or all of your data.

  • Page 43: Customizing Your Home Screens

    Getting Started Customizing your Home screens Customizing your Home screens You can add Apps icons, Widgets, Bookmark shortcuts, and other items to any available free space on any Home screen. You can also change the Wallpaper. For more information on the Home screens, see “Navigation and features”...

  • Page 44: Creating, Naming, And Removing Folders

    Getting Started Customizing your Home screens Creating, naming, and removing folders Creating a folder Complete the following steps to create folders on your Home screen. Locate the desired first app (on a Home screen) that you want to include in a folder. Locate the second app (on the Home screen or in the app list).

  • Page 45: Changing The Wallpaper

    Getting Started Customizing your Home screens The name of the folder turns into a field you can type into. Type the desired name. The folder is now renamed. (Sample Image) Named folder Removing a folder To remove folders from your Home screen: Locate and open the folder (on a Home screen) that you want to remove.

  • Page 46: Turning Off The Device

    Getting Started Turning off the device Turning off the device It is a good idea to turn off your device when you are not using it for a while. If you are using the device for the first time, leave the device plugged into a power source (even though the device is off) to fully charge the battery.

  • Page 47: Using Sleep Mode

    Getting Started Turning off the device To turn off your device using Shut down mode: Press and hold the button. Power A pop-up screen appears, displaying three selections. (Sample Image) Shut down pop-up screen In the pop-up window, touch Power off A pop-up screen appears, asking you to confirm the shut down.

  • Page 48: Managing Your Accounts

    Getting Started Managing your accounts You can also place your tablet into Sleep mode by pressing the Power button quickly. Factors to consider when choosing Sleep mode: ❖ While in Sleep mode, the device uses some battery power. ❖ Because the state of the system is stored in memory, you will lose data if the battery discharges completely while the device is in Sleep mode.

  • Page 49: Remove An Account

    Getting Started Managing your accounts Scroll down to the setting. Accounts The Accounts menu appears displaying a list of the current accounts. (Sample Image) Accounts screen Touch the ) icon. Add account Follow the onscreen instructions to enter the required account information.
  • Page 50 Getting Started Managing your accounts Touch the ( ) icon in the upper-right corner. Menu The “Removing an account” screen appears. (Sample Image) Removing an account Touch from the dialog box to Remove account continue. The “Remove account?” confirmation screen appears. (Sample Image) Removing an account confirmation Touch to continue.

  • Page 51: Maps

    Getting Started Maps Maps To access Maps: Touch the ) icon. Apps The Apps menu appears. Touch the ( ) icon. Maps Do not use this device while driving. Finds your current location to access real-time traffic Maps: conditions, and obtain detailed directions by foot, public transportation, or car, using the free Google Maps application.

  • Page 52: Factory Data Reset

    Getting Started Factory data reset Touch the ( ) icon. Delete To share items: Touch and hold the item until the Menu bar appears at the top of the screen. (Sample Image) Downloads Menu bar Touch the ( ) icon. Share Factory data reset This restores the device to the out of box state.

  • Page 53: Caring For Your Device

    Getting Started Caring for your device Caring for your device This section gives tips on cleaning and moving your device. For information about taking care of your device’s battery, “Taking care of your battery” on page The screen is made of glass so avoid contact with sharp, rough, or abrasive objects or substances as screen may break or scratch if not handled properly.

  • Page 54: Chapter 2: Settings

    Settings Customizing your device’s settings You can customize the settings for the various functions on your Toshiba tablet, such as screen orientation, or sound settings. Apps and Settings menus This menu contains most of the tools you will need to customize and configure your tablet.
  • Page 55 Settings Customizing your device’s settings The Apps menu appears. (Sample Image) Apps menu screen The following are some of the icons you may find in the Apps menu: Icon Name Description Settings Touch to open the Settings menu. Chrome Touch to open and view Google™ Chrome Web browser.
  • Page 56 Settings Customizing your device’s settings Icon Name Description Calendar Touch to view your Calendar. People Touch to view your Contacts. Calculator Touch to open the Calculator application. Downloads Touch to view the Downloads application, see “Managing downloads” on page Play Books Touch to view the books that have been downloaded to your tablet.
  • Page 57 Settings Customizing your device’s settings The following are some of the icons you may find in the Settings menu: Icon Name Description ® Wi-Fi Configure and manage connections to ® networks and devices via Wi-Fi , see “Wireless and networks settings” on page Sound Configure the Sound settings to set the...

  • Page 58: Wireless And Networks Settings

    Settings Customizing your device’s settings Icon Name Description Language & Configure the various input methods input available on your tablet, see “Language & input settings” on page Backup & Back up your settings and data to reset Google™ servers, using your Google Account, or perform a factory data reset, “Backup &...
  • Page 59 Settings Customizing your device’s settings Below are some of the categories to choose from: ❖ ® ® —Select to turn on Wi-Fi so you can connect to Wi-Fi ® Wi-Fi networks. For more information, see “Setting up Wi-Fi® and Bluetooth® connections” on page In addition to the information described in this section, you can access the settings.

  • Page 60: Sound Settings

    Settings Customizing your device’s settings Sound settings The Sound settings can be configured to set the audio for media playback, notifications, and alarms with the desired volume level and notification sounds. You can also set audible feedback when touching or locking and unlocking the screen.

  • Page 61: Display Settings

    Settings Customizing your device’s settings Display settings You can change the Display settings for various things, such as orientation of the display or brightness level for energy conservation. To change the settings: Display Touch the ) icon. Settings The Settings menu appears. Touch the ) icon.

  • Page 62: Location Settings

    Settings Customizing your device’s settings Location settings Use the Location settings to configure how you want the tablet to determine your location (this affects accuracy), and the way in which you want to share your location with Google™ and others. Security settings can also be configured to help secure your tablet and its data.
  • Page 63 Toshiba is not responsible for any losses that may occur, as a result of the inability to access your device.

  • Page 64: Apps Settings

    Settings Customizing your device’s settings Apps settings You use the Apps settings to view details about the applications installed on your tablet, to manage their data, to force them to stop if needed, and to set whether you want to permit installation of applications that you obtain from Web sites and email.

  • Page 65: Users And Restricted Profiles

    Settings Customizing your device’s settings Users and Restricted profiles You can share this device by adding additional Users or Restricted profiles, allowing the ability to create unique personal settings for each. Each User has their own space and can customize it with their own apps, wallpaper, etc. To add a new User or Restricted profile: Touch the ) icon.

  • Page 66: Accounts Settings

    Settings Customizing your device’s settings NOTE Any user can accept updated app permissions on behalf of all other users. Accounts settings You can add, remove, and manage your Google™ Accounts and other accounts, using the Accounts settings. For more information, see “Managing your accounts”...

  • Page 67: Backup & Reset Settings

    Settings Customizing your device’s settings ❖ —Touch to sync your contacts with your Contacts device. ❖ —Touch to sync your Gmail with your device. Gmail While an account is selected, you can touch the Menu button to: ❖ —Touch to remove the account and Remove account all of its data.

  • Page 68: Storage Settings

    Settings Customizing your device’s settings Below are some of the categories you can choose from: ❖ —Select to back up your personal Back up my data ® data (Wi-Fi passwords, bookmarks, etc.) to Google servers, with your Google Account. Your data can be restored to a new tablet the first time you sign in with your Google Account.

  • Page 69: Language & Input Settings

    Settings Customizing your device’s settings Touch the ( ) icon. Storage The Storage menu appears. Touch the item you wish to change in the Storage menu. You can also view and manage the amount of storage used by your applications. Language &...

  • Page 70: Accessibility Settings

    Settings Customizing your device’s settings ❖ —Select to open a list of the Personal dictionary words you have added to the dictionary. Touch a word to edit it, or touch the red next to a word to delete it. Touch the button at the top right of the Application Plus bar to add a word.

  • Page 71: Date & Time Settings

    Settings Customizing your device’s settings Date & time settings Use the Date & time settings to configure your preferences for the way in which dates are displayed. To change the Date & time settings: Touch the ) icon. Settings The Settings menu appears. Touch the ) icon.

  • Page 72: About Tablet

    Touch the item you wish to view in the About tablet menu. Below are some of the categories you can choose from: ❖ —Select to open the Toshiba Service System updates Station that lists the availability of operating system software updates.
  • Page 73 Settings Customizing your device’s settings Touch any open area of the display screen to close the Notifications menu. Accessing the Quick Settings menu You can open the Quick Settings menu to view and control the tablet settings you most often use, as well as access the Settings menu.
  • Page 74 Settings Customizing your device’s settings Icon Name Description Auto-rotate Touch to lock/unlock auto rotation. When screen unlocked, the screen automatically changes orientation to match the orientation of the device. Display Touch to adjust the screen brightness, see brightness “Display settings” on page Settings Touch to select the tablet setting you wish to change, see...

  • Page 75: Chapter 3: Working With Apps

    Chapter 3 Working with Apps Apps In Google Play™ Store you will have direct access to tons of apps. Search for your favorite games, apps, wallpapers, and more to customize your tablet. To learn more, visit the Google Help Center. Downloading from Google Play™...

  • Page 76: Uninstalling Apps On Your Tablet

    Working with Apps Apps Uninstalling Apps on your tablet To uninstall applications from your tablet. Touch the ) icon. Apps Touch & hold the icon that represents the application you want to delete, and then drag it to Uninstall Confirm the deletion. NOTE Applications that came preinstalled on your tablet cannot be deleted from the device.

  • Page 77: Chapter 4: Exploring The Features On Your Device

    Chapter 4 Exploring the Features on your Device Using the onscreen keyboard Your tablet comes with an onscreen keyboard. (Sample Image) Onscreen keyboard Enter text using the onscreen keyboard. Some applications open a text field that when touched, opens the onscreen keyboard allowing you to enter text.

  • Page 78: Type To Enter Text

    Exploring the Features on your Device Using the onscreen keyboard Type to enter text To begin typing, touch the text field in the application you are using to open the onscreen keyboard. (Sample Image) Touching a text field to type An insertion point tab ( ) appears where you touch the text field.
  • Page 79 Exploring the Features on your Device Using the onscreen keyboard Touch ), or ( ) in the Select All Copy Application bar. Touching removes the selected text from the text field, but it can be pasted into another text field. Place the cursor in the text field where you want to place the text.

  • Page 80: Speak To Enter Text

    Exploring the Features on your Device Using the built-in speaker ❖ Touch the ) button to type Number and Symbols numbers, symbols, and other special characters. ❖ Touch the ) button when you are Close Keyboard finished. You can change the language you want to use by touching ) button, or by going to the Settings Input Method menu, see...

  • Page 81: Using The External Speaker Or Headphones

    Exploring the Features on your Device Using the external speaker or headphones Using the external speaker or headphones Instead of using the internal speaker, you can connect headphones or a pair of external stereo speakers. Do not set the volume too high on this device or when using headphones.

  • Page 82: Using A Microsd™ Card

    Using a microSD™ Card For detailed information regarding supported media, see the detailed specifications for your device at tabletsupport.toshiba.com. The microSD™ Card slot supports the use of microSD™ (SD™) media. This media can be used with a variety of digital products: digital music players, cellular phones, PDAs, digital cameras, digital video camcorders, etc.

  • Page 83: Adding Optional External Devices

    Exploring the Features on your Device Adding optional external devices Adding optional external devices NOTE Not all devices are compatible. Check with the manufacturer of each device for compatibility. After starting your device for the first time you may want to: ❖...

  • Page 84: Using External Devices

    Exploring the Features on your Device Adding optional external devices Using external devices You can connect external devices to your device using the following available port: ❖ Micro USB port—Supports data transfer. Micro USB port (Sample Illustration) External device port on the top of the tablet NOTE Not all USB devices are compatible.

  • Page 85: Chapter 5: Utilities

    NOTE The utilities described in this chapter, and the icons shown in the sample images are applicable only if the related utility is available on your system. ❖ TOSHIBA Service Station ❖ TOSHIBA File Manager Utility...

  • Page 86: Toshiba Service Station

    The first time TOSHIBA Service Station is run, you may be prompted to accept the access agreement. This agreement authorizes the app to collect certain basic information about your device and send it to the Toshiba servers as part of the process of obtaining updates. Touch the...

  • Page 87: Check For Application Updates

    Utilities TOSHIBA Service Station Check for application updates During normal operations, the TOSHIBA Service Station will periodically check for updates to your system. This is done automatically. You will be notified with the TOSHIBA icon in the Status bar when new updates Service Station become available.

  • Page 88: Downloading And Installing System Updates

    Do not interrupt or turn off your tablet during a system update once it has begun. Data loss may occur. TOSHIBA File Manager Utility Using the TOSHIBA File Manager, you can back up your data to a microSD™ Card. Insert a microSD™ Card into the microSD™ Card slot on your tablet.
  • Page 89 (Sample Image) TOSHIBA File Manager - files checked At this time you can touch individual files and folders with the grayed-out checkmarks to select them.

  • Page 90: Operation Of Files/Folders

    Utilities TOSHIBA File Manager Utility Operation of files/folders Touch and hold a file or folder to select it. This will change the action bar at the top of the screen to provide the options you can use for file or folder manipulation.
  • Page 91 Create a new folder name. Touch to continue. Storage structure The following describes the function of each of the icons on the TOSHIBA File Manager screen: Icon Name Description Internal storage Displays the file content of the device’s internal storage, (excluding system files).

  • Page 92: Chapter 6: If Something Goes Wrong

    This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba’s support services at the end of this chapter. Problems when you turn on the device These problems may occur when you turn on the power.

  • Page 93: The Operating System Is Not Working

    If Something Goes Wrong The operating system is not working If the device still does not power on, contact Toshiba immediately. The device starts but when you touch an icon nothing happens. Your device may have an application or resource conflict. Try shutting down and restarting.

  • Page 94: Power And The Batteries

    If Something Goes Wrong Power and the batteries My browser cannot find a site I bookmarked. The World Wide Web is constantly changing. A site you bookmarked yesterday may not be available today or its server may be down for temporary repair. Try again later. Power and the batteries Your device receives its power through the included USB power cable (connected to a power source) or from the...

  • Page 95: Sound System Problems

    The terms and concepts used assume a basic understanding of networks, and may be for more advanced users. If you need assistance or if you are not familiar with the terminology, please contact Toshiba. ❖ ® Your device is equipped with an internal Wi-Fi adapter.

  • Page 96: If You Need Further Assistance

    Contacting Toshiba Toshiba’s Technical Support Web site For technical support, or to stay current on the most recent software and hardware options for your device, and for other product information, be sure to regularly check the Toshiba Web site at tabletsupport.toshiba.com...

  • Page 97: Other Toshiba Internet Web Sites

    Canada www.toshiba-Europe.com Europe www.toshiba.co.jp/index.htm Japan latin.toshiba.com Mexico and all of Latin America acclaim.toshiba.com Toshiba USA Self-Service support web site laptopforums.toshiba.com Community discussion forums for Toshiba laptop users Toshiba’s worldwide offices Australia Canada Toshiba (Australia) Pty. Limited Toshiba Canada Ltd.
  • Page 98 Spain United States The Rest of Europe Toshiba America Information Toshiba Europe (I.E.) GmbH Systems, Inc. Hammfelddamm 8 9740 Irvine Boulevard D-4-1460 Neuss Irvine, California 92618 Germany United States For more information on additional Toshiba worldwide locations, please visit: www.toshiba.co.jp/index.htm.

  • Page 99: Appendix A: Power Cord/Cable Connectors

    Appendix A Power Cord/Cable Connectors Your device ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. Canada UL approved CSA approved United Kingdom Europe VDA approved...

  • Page 100: Glossary

    Glossary TECHNICAL NOTE: Some features defined in this glossary may not be available on your device. Acronyms The following acronyms may appear in this User’s Guide. Alternating Current Applications Apps bits per second Central Processing Unit Direct Current Dots Per Inch Erasable Programmable Read-Only Memory EPROM Federal Communications Commission...
  • Page 101 Glossary Institute of Electrical and Electronics Engineers IEEE Input/Output interrupt request Internet Service Provider kilobyte Liquid Crystal Display Light Emitting Diode megabyte Random Access Memory Radio Frequency Interference Read-Only Memory Real-Time Clock Secure Digital Thin Film Transistor Universal Serial Bus Uniform Resource Locator Wide Area Network World Wide Web...
  • Page 102 Glossary —A device that provides a compatible connection adapter between two units. For example, the tablet’s internal display adapter receives information from the software and translates it into images on the screen. An adapter can take a number of forms, from a microprocessor to a simple connector.
  • Page 103 Glossary —To start the tablet. The term “boot” originates from boot bootstrap program (as in “pulling itself up by its bootstraps”), a program that loads and initializes the operating system. reboot. See also —An electrical circuit that connects the central processing unit (CPU) with other parts of the tablet, such as the video adapter, disk drives, and ports.
  • Page 104 Glossary Central Processing Unit (CPU). —See —A section of very fast memory residing between CPU cache the CPU and the tablet’s main memory that temporarily stores data and instructions the CPU will need to execute cache. commands and programs. See also —An onscreen symbol (usually a flashing vertical line) cursor that indicates the position where characters will appear...
  • Page 105 Glossary —A technique in which a device or program imitates emulation another device or program. disable —To turn on an option. See also enable —A program that is ready to run. Application executable file programs and batch files are examples of executable files. Names of executable files usually end with a .bat, .exe, or .apk extension.
  • Page 106 Glossary —The physical components of a tablet system. hardware software. Compare —An HDMI (High-Definition Multimedia Interface) interface used to transmit high quality audio and video signal via a single cable in digital format, providing better picture quality than analog signal. —The ability to add or remove devices from the hot swapping tablet while it is running and have the operating system...
  • Page 107 Glossary —Typically refers to the tablet’s main memory, where memory programs are run and data is temporarily stored and processed. Memory can be volatile and hold data temporarily, such as RAM, or it can be nonvolatile and hold data permanently, such as ROM. A tablet’s main memory is ROM.
  • Page 108 Glossary —Generally, refers to the tablet’s ability to Plug and Play automatically configure itself to work with peripheral devices. When capitalized, refers to a standard that, when followed by a device manufacturer, allows the tablet to configure itself automatically to work with the device. —A socket on the tablet where you plug in a cable for port connection to a peripheral device.
  • Page 109 Glossary —A small, portable, non-volatile memory Secure Digital (SD) card used to store and transfer data between digital products, providing encryption capability for content security. —To highlight or otherwise specify text, data, or graphics select with the intent to perform some operation on it. Application shortcut —See shortcut...
  • Page 110 Glossary —A miniature app that can be placed on a Home Widget screen. Touching the icon opens the application. Many of these include a clock, a music player, and the Google™ icon Search bar. See also ® —A registered trademark term of the Wi-Fi Alliance that Wi-Fi stands for Wireless Fidelity, and is another term for the communication protocol to permit an Ethernet connection...

  • Page 111: Index

    Captions 70 Large text 70 TalkBack 70 backing up data 21 Touch & hold delay 70 Google™ Account 33 Accounts TOSHIBA File Manager 33 settings 66 Backup & reset accounts settings 67 add an account 48 Backup & reset settings...
  • Page 112 Index settings 71 battery care 28 date & time settings charging 27 automatic date & time 71 maintaining 29 Select date format 71 optimizing battery life 29 select time zone 71 safety precautions 28 set date 71 taking care of 28 set time 71 Use 24-hour format 71 Bluetooth®...
  • Page 113 Index Downloads app 56 external speaker using 81 Gallery app 55 Gmail 36 Gmail™ 55 factory data reset 52 Maps app 55 features 19 People app 56 features and components 22 Play Books app 56 other documentation 19 Play Store app 55 this guide 18 Safety 18 features and components...
  • Page 114 Index Make passwords visible security 63 online resources Toshiba 21 managing accounts 48 onscreen keyboard downloads 51 speak to text 80 Micro USB port 25 typing 78 microphone Line-In jack 24 using 77 microSD™ Card operating system using 82 troubleshooting 93 optimizing battery life 29 microSD™...
  • Page 115 81 service options recovery standard limited warranty 20 factory data reset 52 set date registering your Toshiba device 32 date & time settings 71 Removing set time Folders 44 date & time settings 71 restoring your data 33...
  • Page 116 Index settings 60 rename files/folders 90 storage structure 91 sound settings Default notification 60 TOSHIBA File Manager Utility file/ Screen lock sound 60 folder operations Touch sounds 60 Change View 90 volume 60 Copy 90 Cut 90 sound system troubleshooting 95...
  • Page 117 USB/AC adaptor 25 Use 24-hour format date & time settings 71 Users and Restricted profiles settings 65 Utilities 85 TOSHIBA File Manager Utility TOSHIBA Service Station 86 Voice Search language & input settings 70 volume sound settings 60 waking the tablet 31...

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