Page 1: Maintenance And Service
Maintenance and Service Guide HP Compaq nx8220 and nc8230 Notebook PCs HP Compaq nw8240 Mobile Workstation Document Part Number: 372658-001 March 2005 This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensive information on identifying notebook features, components, and spare parts;...
Page 2 The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Page 3: Table Of Contents
Contents 1 Product Description 1.1 Features ........1–2 1.2 Resetting the Notebook .
Page 4 Contents 5 Removal and Replacement Procedures 5.1 Serial Number ......5–2 5.2 Disassembly Sequence Chart .
Page 5: Product Description
Product Description The HP Compaq nx8220 and nc8230 Notebook PCs and HP Compaq nw8240 Mobile Workstation offer advanced modularity, Intel® Pentium® M processors, and extensive multimedia support. HP Compaq nx8220 and nc8230 Notebook PCs and HP Compaq nw8240 Mobile Workstation Maintenance and Service Guide 1–1...
Page 6: Features
Product Description 1.1 Features ■ Intel Pentium M 2.13-, 2.00-, 1.86-, 1.73-, or 1.60-GHz processors, varying by notebook model ■ The following displays are available, varying by notebook model: ❏ 15.4-inch, UXGA, TFT (1600 × 1200) with over 16.8 million colors ❏...
Page 7 Product Description ■ External 90-watt AC adapter with 3-wire power cord ■ 8-cell Li-Ion battery pack ■ Stereo speakers ■ Volume up, volume mute, and volume down buttons (full-featured models only) ✎ Numerous references are made throughout this Maintenance and Service Guide to “full-featured” and “defeatured” units. A notebook model is considered to be full-featured if it has 3 Universal Serial Bus ports and the following components: ■...
Page 8 Product Description ■ Support for the following optical drives: ❏ DVD-ROM drive ❏ DVD+RW/R and CD-RW Combo Drive ❏ DVD/CD-RW Combo Drive ■ Connectors: ❏ Infrared (full-featured models only) ❏ Audio-out (headphone) ❏ Audio-in (microphone) ❏ Universal Serial Bus (USB) v. 2.0 (3 ports on full-featured notebook models, 2 ports on defeatured notebook models) ❏...
Page 9: Resetting The Notebook
Product Description 1.2 Resetting the Notebook If the notebook you are servicing has an unknown password, follow these steps to clear the password. These steps also clear CMOS: 1. Prepare the notebook for disassembly (refer to Section 5.3, “Preparing the Notebook for Disassembly,” for more information).
Page 10: External Components
Product Description 1.4 External Components The external components on the front of the notebook are shown below and described in Table 1-1. Front Components Table 1-1 Front Components Item Component Function Wireless light On: an integrated wireless device (selected models only) has been turned on. ■...
Page 11 Product Description Table 1-1 Front Components (Continued) Item Component Function ■ Amber: A battery pack is charging. Battery light ■ Green: A battery pack is close to full charge capacity. ■ Blinking amber: A battery pack that is the only available power source has reached a low-battery condition.
Page 12 Product Description The external components on the right side of the notebook are shown below and described in Table 1-2. Right-Side Components Table 1-2 Right-Side Components Item Component Function Audio-out Produces system sound when connected to (headphone) jack optional powered stereo speakers, headphones, headset, or television audio.
Page 13 Product Description The external components on the left side of the notebook are shown below and described in Table 1-3. Left-Side Components Table 1-3 Left-Side Components Item Component Function Security cable slot Attaches an optional security cable to the notebook. Ä...
Page 14 Product Description Table 1-3 Left-Side Components (Continued) Item Component Function Vent Enables airflow to cool internal components. Ä To prevent overheating, do not obstruct vents. Do not allow a hard surface, such as a printer, or a soft surface, such as pillows or thick rugs or clothing, to block airflow.
Page 15: Rear Panel Components
Product Description The external components on the rear panel of the notebook are shown below and described in Table 1-4. Rear Panel Components Table 1-4 Rear Panel Components Item Component Function Primary battery bay Holds the primary battery pack. Power connector Connects an AC adapter or an optional automobile or aircraft adapter.
Page 16 Product Description The standard keyboard components of the notebook are shown below and described in Table 1-5. Standard Keyboard Components 1–12 Maintenance and Service Guide...
Page 17: Standard Keyboard Components
Product Description Table 1-5 Standard Keyboard Components Item Component Function Function keys Execute frequently used system functions (f3, f4, f8–f11) when pressed in combination with the fn key. caps lock key Enables caps lock and turns on the caps lock light. fn key Executes frequently used system functions when pressed in combination...
Page 18 Product Description The notebook top components are shown below and described in Table 1-6. Top Components, Part 1 Table 1-6 Top Components, Part 1 Item Component Function Display lid switch Initiates standby if the display is closed while the notebook is turned on. Power/standby button When the notebook is: ■...
Page 19 Product Description Table 1-6 Top Components, Part 1 (Continued) Item Component Function Info Center button Enables you to view a list of commonly used software solutions. Wireless button Enables and disables wireless LAN or Bluetooth® devices (select models only). Wireless light On: A wireless LAN or Bluetooth device is hardware enabled.
Page 20 Product Description The notebook top components are continued below and described in Table 1-7. Top Components, Part 2 1–16 Maintenance and Service Guide...
Page 21 Product Description Table 1-7 Top Components, Part 2 Item Component Function Pointing stick Moves the pointer and selects or activates (select models only) items on the screen. Speakers Produce stereo sound. Pointing stick buttons Function like the buttons on an external (select models only) mouse.
Page 22: Bottom Components
Product Description The external components on the bottom of the notebook are shown below and described in Table 1-8. Bottom Components Table 1-8 Bottom Components Item Component Function Primary battery bay Holds the primary battery pack. Primary battery locking Secures the primary battery pack into latch the battery bay.
Page 23 Product Description Table 1-8 Bottom Components (Continued) Item Component Function Travel battery connector Connects an optional travel battery. Memory module Contains one memory module slot. compartment Hard drive bay Holds the primary hard drive. Vents (5) Enable airflow to cool internal components.
Page 24: Design Overview
Product Description 1.5 Design Overview This section presents a design overview of key parts and features of the notebook. Refer to Chapter 3, “Illustrated Parts Catalog,” to identify replacement parts, and Chapter 5, “Removal and Replacement Procedures,” for disassembly steps. The system board provides the following device connections: ■...
Page 25: Troubleshooting
Troubleshooting Å WARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly-/module-level repair. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modifications to any printed wiring board.
Page 26 Troubleshooting Accessing Computer Setup The information and settings in Computer Setup are accessed from the File, Security, Tools, and Advanced menus. 1. Open Computer Setup by turning on or restarting the tablet PC. Press while the F10 = Based Setup message is displayed in the lower-left corner of the screen.
Page 27: Selecting From The File Menu
Troubleshooting 4. To confirm the restoration, press 5. Select File > Save changes and exit, and then follow the instructions on the screen. When the computer restarts, the factory settings are restored, and any identification information you have entered is saved. Selecting from the File Menu Table 2-1 File Menu...
Page 28: Selecting From The Security Menu
Selecting from the Security Menu Table 2-2 Security Menu Select To Do This Administrator password Enter, change, or delete an HP Administrator password. Power-on password Enter, change, or delete a power-on password. ■ Enable/Disable stringent security. Password options ■ Enable/Disable required password on restart.
Page 29: Selecting From The Tools Menu
Troubleshooting Selecting from the Tools Menu Table 2-3 Tools Menu Select To Do This HDD Self Test options Run a quick or comprehensive self-test on any hard drive in the system. Battery Information View information about any battery packs in the notebook.
Page 30: Selecting From The Advanced Menu
Troubleshooting Selecting from the Advanced Menu Table 2-4 Advanced Menu Select To Do This Language (or press f2) Change the Computer Setup language. ■ Enable/Disable MultiBoot, which sets a startup Boot options sequence that can include most bootable devices and media in the system. ■...
Page 31: Troubleshooting Flowcharts
Troubleshooting 2.2 Troubleshooting Flowcharts Table 2-5 Troubleshooting Flowcharts Overview Flowchart Description “Flowchart 2.1—Initial Troubleshooting” “Flowchart 2.2—No Power, Part 1” “Flowchart 2.3—No Power, Part 2” “Flowchart 2.4—No Power, Part 3” “Flowchart 2.5—No Power, Part 4” “Flowchart 2.6—No Video, Part 1” “Flowchart 2.7—No Video, Part 2” “Flowchart 2.8—Nonfunctioning Docking Device (if applicable)”...
Page 32 Troubleshooting Table 2-5 Troubleshooting Flowcharts Overview (Continued) Flowchart Description 2.14 “Flowchart 2.14—No OS Loading, Optical Drive” 2.15 “Flowchart 2.15—No Audio, Part 1” 2.16 “Flowchart 2.16—No Audio, Part 2” 2.17 “Flowchart 2.17—Nonfunctioning Device” 2.18 “Flowchart 2.18—Nonfunctioning Keyboard” 2.19 “Flowchart 2.19—Nonfunctioning Pointing Device” 2.20 “Flowchart 2.20—No Network/Modem Connection”...
Page 33: Flowchart 2.1—Initial Troubleshooting
Troubleshooting Flowchart 2.1—Initial Troubleshooting Begin troubleshooting. Go to Is there “Flowchart power? 2.2—No Power, Part 1.” Check Beeps, LED board, LEDs, or error speaker messages? connections. Go to All drives “Flowchart 2.17— working? Nonfunctioning Device.” Go to Is there video? “Flowchart Go to (no boot)
Page 34: Flowchart 2.2—No Power, Part
Troubleshooting Flowchart 2.2—No Power, Part 1 No power (power LED is off). Remove from docking device (if applicable). Go to Power up Power up Reset “Flowchart on battery on battery power.* 2.3—No Power, power? power? Part 2.” Go to Power up Power up Reset “Flowchart...
Page 35: Flowchart 2.3—No Power, Part
Troubleshooting Flowchart 2.3—No Power, Part 2 Continued from “Flowchart 2.2—No Power, Part 1.” Visually check for debris in battery socket and clean if necessary. Power on? Done Check battery by recharging it, moving it to another notebook, or replacing it. Replace Power on? power supply...
Page 36: Flowchart 2.4—No Power, Part
Troubleshooting Flowchart 2.4—No Power, Part 3 Continued from “Flowchart 2.3—No Power, Part 2.” Plug directly into AC outlet. Power LED Done Reseat AC adapter in notebook and at power source. Power on? Done External Internal or Replace external Try different Power outlet external AC AC adapter.
Page 37: Flowchart 2.5—No Power, Part
Troubleshooting Flowchart 2.5—No Power, Part 4 Continued from “Flowchart 2.4—No Power, Part 3.” Open notebook. Reseat loose Loose or components and damaged boards and parts? replace damaged items. Close notebook and retest. Replace the following items (if applicable). Check Power on? notebook operation after each replacement: 1.
Page 38: Flowchart 2.6—No Video, Part
Troubleshooting Flowchart 2.6—No Video, Part 1 No video. Docking Device Go to *NOTE: To change from internal to Stand-alone “Flowchart external display, use the hotkey or docking 2.7—No Video, combination. device? Part 2.” Stand-alone Internal or Adjust Video OK? Done external brightness.
Page 39: Flowchart 2.7—No Video, Part
Troubleshooting Flowchart 2.7—No Video, Part 2 Continued from “Flowchart 2.6—No Video, Part 1.” Remove tablet PC from docking device, if connected. Adjust Check brightness display of external brightness. monitor. Go to “A” in “Flowchart Video OK? Video OK? Done 2.6—No Video, Part 1.”...
Page 40 Troubleshooting Flowchart 2.8—Nonfunctioning Docking Device (if applicable) Nonfunctioning docking device. Reseat power cord in docking device and power outlet. Check voltage Reinstall setting on docking notebook into device. docking device. Reset monitor cable connector at Docking docking device. Done device operating? Docking device...
Page 41: Flowchart 2.9—No Operating System (Os) Loading
Troubleshooting Flowchart 2.9—No Operating System (OS) Loading No OS loading.* Reseat power cord in docking device and power outlet. No OS loading from hard drive, go to “Flowchart 2.10—No OS Loading, Hard Drive, Part 1.” No OS loading from diskette drive, go to “Flowchart 2.13—No OS Loading, Diskette Drive.”...
Page 42 Troubleshooting Flowchart 2.10—No OS Loading, Hard Drive, Part 1 OS not loading from hard drive. Go to “Flowchart Nonsystem 2.11—No OS disk message? Loading, Hard Drive, Part 2.” Reseat external hard drive. OS loading? Done Boot from Go to Boot “Flowchart from 2.13—No OS...
Page 43 Troubleshooting Flowchart 2.11—No OS Loading, Hard Drive, Part 2 Continued from “Flowchart 2.10—No OS Reseat Loading, hard drive. Hard Drive, Part 1.” 1. Replace Disc or hard drive. diskette in 2. Replace drive? Hard drive system board. Done accessible? Remove disc or diskette and Run FDISK.
Page 44 Troubleshooting Flowchart 2.12—No OS Loading, Hard Drive, Part 3 Continued from “Flowchart 2.11—No OS Loading, Hard Drive, Part 2.” System Install OS files on hard and reboot. drive? Virus loading from Clean virus. Done hard drive? hard drive? Run SCANDISK and Replace Diagnostics on check for...
Page 45: Flowchart 2.13—No Os Loading, Diskette Drive
Troubleshooting Flowchart 2.13—No OS Loading, Diskette Drive OS not loading Reseat Done from diskette drive. loading? diskette drive. Bootable Install bootable Nonsystem diskette diskette and disk message? in drive? reboot notebook. Check diskette for system files. Go to Boot Try different “Flowchart 2.17—...
Page 46 Troubleshooting Flowchart 2.14—No OS Loading, Optical Drive No OS Install bootable Bootable Disc loading from disc and disc in in drive? CD-ROM or reboot drive? DVD-ROM drive. notebook. Install Try another bootable disc. bootable disc. Boots from Done CD or DVD? Boots from Reseat Done...
Page 47 Troubleshooting Flowchart 2.15—No Audio, Part 1 Turn up audio internally or No audio. Audio? Done externally. Go to Notebook in Internal “Flowchart docking device Undock audio? 2.16—No Audio, (if applicable)? Part 2.” Replace the following docking device Go to components one at a time, as applicable. “Flowchart Check audio status after each change.
Page 48 Troubleshooting Flowchart 2.16—No Audio, Part 2 Continued from “Flowchart 2.15—No Audio, Part 1.” Audio Reload driver in OS audio drivers. configured? Correct Load drivers and drivers for set configuration application? in OS. Connect to external speaker. Replace audio board and speaker Audio? Audio?
Page 49 Troubleshooting Flowchart 2.17—Nonfunctioning Device Nonfunctioning device. Reseat device. Unplug the nonfunctioning device from the notebook and inspect cables and plugs for bent or broken pins or other damage. Fix or Clear Any physical replace CMOS. device detected? broken item. Go to “Flowchart 2.9—No Reattach device.
Page 50 Troubleshooting Flowchart 2.18—Nonfunctioning Keyboard Keyboard not operating properly. Connect notebook to good external keyboard. External Replace device system works? board. Reseat internal keyboard connector (if applicable). Keyboard Replace internal operating keyboard or properly? cable. Keyboard operating Done Done properly? Replace system board.
Page 51 Troubleshooting Flowchart 2.19—Nonfunctioning Pointing Device Pointing device not operating properly. Connect notebook to good external pointing device. Replace External system device board. works? Reseat internal pointing device connector (if applicable). Replace internal Pointing device pointing device operating or cable. properly? Pointing device Done Done...
Page 52 Troubleshooting Flowchart 2.20—No Network/Modem Connection No network or modem connection. Network Replace jack or modem jack or have jack active? activated. Connect Digital to nondigital line? line. Network Reload or modem NIC/modem Done drivers and connection configured reconfigure. working? in OS? Disconnect all Replace power from...
Page 53: Illustrated Parts Catalog
Illustrated Parts Catalog This chapter provides an illustrated parts breakdown and a reference for spare part numbers. 3.1 Serial Number Location When ordering parts or requesting information, provide the notebook serial number and model number located on the bottom of the notebook. Serial Number Location Maintenance and Service Guide 3–1...
Page 54: Notebook Major Components
Illustrated Parts Catalog 3.2 Notebook Major Components Notebook Major Components 3–2 Maintenance and Service Guide...
Page 55 15.4-inch, UXGA, TFT 382683-001 Switch covers (include LED board and LED board cable) For use only with HP Compaq nw8240 and 382680-001 nc8230 models For use only with HP Compaq nx8220 models 384133-001 Keyboards, with pointing stick Belgium 378203-181 Latin America...
Page 56 Illustrated Parts Catalog Notebook Major Components 3–4 Maintenance and Service Guide...
Page 57 Illustrated Parts Catalog Table 3-1 Spare Parts: Notebook Major Components (Continued) Spare Part Item Description Number Keyboards, without pointing stick Belgium 385548-181 Latin America 385548-161 Brazil 385548-201 Norway 385548-091 Czech Republic 385548-221 Portugal 385548-131 Denmark 385548-081 Russia 385548-251 France 385548-051 Saudi Arabia 385548-171 French Canada...
Page 58 Illustrated Parts Catalog Notebook Major Components 3–6 Maintenance and Service Guide...
Page 59 Illustrated Parts Catalog Table 3-1 Spare Parts: Notebook Major Components (Continued) Spare Part Item Description Number Mini PCI communications cards 802.11b/g Mini PCI modem, for use in most of 381582-001 the world 802.11b/g Mini PCI modem, for use in the rest of 381583-001 the world 802.11b/g combination wireless local access network...
Page 60 Illustrated Parts Catalog Notebook Major Components 3–8 Maintenance and Service Guide...
Page 61 Hard drive cover (includes 2 captive screws) Not illustrated: Notebook feet TPM security card 379807-001 Top covers (include speakers) For use only with HP Compaq nw8240 models 382679-001 For use only with HP Compaq nc8230 and 382678-001 nx8220 models Memory modules...
Page 62 Illustrated Parts Catalog Notebook Major Components 3–10 Maintenance and Service Guide...
Page 63 382690-001 module cable) Broadcomm Bluetooth wireless board (includes 367871-001 Bluetooth board cable) Base enclosures For use only with HP Compaq nw8240 models 384132-001 For use only with HP Compaq and nc8230 and 382681-001 nx8220 models Maintenance and Service Guide 3–11...
Page 64 Illustrated Parts Catalog Notebook Major Components 3–12 Maintenance and Service Guide...
Page 65 Illustrated Parts Catalog Table 3-1 Spare Parts: Notebook Major Components (Continued) Spare Part Item Description Number Battery packs 8-cell, 4.8-AHr 372771-001 8-cell, travel battery 367456-001 Push button module 382693-001 MultiBay II devices 8X Max DVD-ROM drive 373314-001 DVD+RW/R and CD-RW Combo Drive 375557-001 DVD/CD-RW Combo Drive 373315-001...
Page 66: Miscellaneous Plastics Kit
Illustrated Parts Catalog 3.3 Miscellaneous Plastics Kit Table 3-2 Spare Part Number 382691-001 Item Description Hard drive cover (includes 2 captive screws) Bluetooth cover (includes 1 captive screw) Memory module compartment cover (includes 1 captive screw) PC Card slot space saver Notebook feet (4) RTC battery 3–14...
Page 67: Miscellaneous Cable Kit
Illustrated Parts Catalog 3.4 Miscellaneous Cable Kit Table 3-3 Spare Part Number 389014-001 Description Item LED board cable Bluetooth cable TouchPad cable RJ-11 connector module and cable Serial connector board cable Audio board cable USB board cable Maintenance and Service Guide 3–15...
Page 68: Mass Storage Devices
Illustrated Parts Catalog 3.5 Mass Storage Devices Table 3-4 Spare Part Number Information Spare Part Item Description Number Hard drives (include frame and connector) 7200-rpm 5400-rpm 60-GB 380950-001 80-GB 379810-001 60-GB 379809-001 40-GB 379808-001 Optical drives (include bezel) 8X Max DVD-ROM drive 373314-001 DVD+RW/R and CD-RW Combo Drive 375557-001...
Page 69: Miscellaneous (Not Illustrated)
Illustrated Parts Catalog 3.6 Miscellaneous (Not Illustrated) Table 3-5 Spare Part Information Spare Part Description Number Adjustable notebook stand 372420-001 Advanced Docking Station 374804-001 Docking Station 374803-001 Docking Station Miscellaneous Plastics Kit 380045-001 Carrying cases Nylon top load 325815-001 325815-002 Nylon entry level 325814-001 USB 1.1 diskette drive...
Page 70 Illustrated Parts Catalog Table 3-5 Spare Part Information (Continued) Spare Part Description Number Power supply, 90 watt, slim line profile 374791-001 Power cords For use in: Australia and New Zealand 246959-011 Belgium, Europe, Finland, France, Germany, Greece, 246959-021 the Netherlands, Norway, Portugal, Spain, and Sweden Brazil 246959-201 Canada, French Canada, Latin America, Taiwan, Thailand,...
Page 71: Sequential Part Number Listing
Illustrated Parts Catalog Table 3-5 Spare Part Information (Continued) Spare Part Description Number Screw Kit (includes the following screws; refer to 382692-001 Appendix C, “Screw Listing,” for more information on specifications and usage) ■ Hex socket HM5.0×12.0 screw lock ■ Phillips PM2.0×5.0 screw ■...
Page 72 Illustrated Parts Catalog Table 3-6 Sequential Part Number Listing (Continued) Spare Part Number Description 246959-061 Power cord for use in Italy 246959-081 Power cord for use in Denmark 246959-201 Power cord for use in Brazil 246959-291 Power cord for use in Japan 246959-AD1 Power cord for use in Korea 246959-AG1...
Page 73 Illustrated Parts Catalog Table 3-6 Sequential Part Number Listing (Continued) Spare Part Number Description 373033-002 802.11a/b/g combination WLAN Mini PCI communications card for use internationally 373033-291 802.11a/b/g combination WLAN Mini PCI communications card for use in Japan 373119-001 256-MB memory module (DDR2, PC2-4200, CL3, 533 MHz) 373120-001 512-MB memory module (DDR2, PC2-4200, CL3, 533 MHz) 373121-001...
Page 74 Illustrated Parts Catalog Table 3-6 Sequential Part Number Listing (Continued) Spare Part Number Description 378203-051 Keyboard, with pointing stick for use in France 378203-061 Keyboard, with pointing stick for use in Italy 378203-071 Keyboard, with pointing stick for use in Spain 378203-081 Keyboard, with pointing stick for use in Denmark 378203-091...
Page 75 Illustrated Parts Catalog Table 3-6 Sequential Part Number Listing (Continued) Spare Part Number Description 378203-AD1 Keyboard, with pointing stick for use in Korea 378203-BA1 Keyboard, with pointing stick for use in Slovenia 378203-BB1 Keyboard, with pointing stick for use in Israel 378203-DD1 Keyboard, with pointing stick for use in Iceland 378220-001...
Page 76 Switch cover for use only with HP Compaq nw8240 and nc8230 models (include LED board and LED board cable) 382681-001 Base enclosure for use only with HP Compaq and nc8230 and nc8220 models 382682-001 Display assembly, 15.4-inch, WXGA, TFT (includes wireless...
Page 77 382692-001 Miscellaneous Screw Kit 382693-001 Push button module 384132-001 Base enclosure for use only with HP Compaq nw8240 models 384133-001 Switch cover for use only with HP Compaq nc8220 models (include LED board and LED board cable) 385548-001 Keyboard, without pointing stick for use in the United States...
Page 78 Illustrated Parts Catalog Table 3-6 Sequential Part Number Listing (Continued) Spare Part Number Description 385548-201 Keyboard, without pointing stick for use in Brazil 385548-211 Keyboard, without pointing stick for use in Hungary 385548-221 Keyboard, without pointing stick for use in Czech Republic 385548-231 Keyboard, without pointing stick for use in Slovakia 385548-251...
Page 79: Removal And Replacement Preliminaries
Removal and Replacement Preliminaries This chapter provides essential information for proper and safe removal and replacement service. 4.1 Tools Required You will need the following tools to complete the removal and replacement procedures: ■ Magnetic screwdriver ■ Phillips P0 screwdriver ■...
Page 80: Service Considerations
Removal and Replacement Preliminaries 4.2 Service Considerations The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. ✎ As you remove each subassembly from the notebook, place the subassembly (and all accompanying screws) away from the work area to prevent damage.
Page 81: Preventing Damage To Removable Drives
Removal and Replacement Preliminaries 4.3 Preventing Damage to Removable Drives Removable drives are fragile components that must be handled with care. To prevent damage to the notebook, damage to a removable drive, or loss of information, observe the following precautions: ■...
Page 82: Preventing Electrostatic Damage
Removal and Replacement Preliminaries 4.4 Preventing Electrostatic Damage Many electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, the discharge contains enough power to alter device parameters or melt silicon junctions.
Page 83: Packaging And Transporting Precautions
Removal and Replacement Preliminaries 4.5 Packaging and Transporting Precautions Use the following grounding precautions when packaging and transporting equipment: ■ To avoid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes. ■ Protect all electrostatic-sensitive parts and assemblies with conductive or approved containers or packaging.
Page 84: Workstation Precautions
Removal and Replacement Preliminaries 4.6 Workstation Precautions Use the following grounding precautions at workstations: ■ Cover the workstation with approved static-shielding material Table 4-2, “Static-Shielding Materials” (refer to ■ Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ■...
Page 85: Grounding Equipment And Methods
Removal and Replacement Preliminaries 4.7 Grounding Equipment and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords.
Page 86 Removal and Replacement Preliminaries Table 4-1 shows how humidity affects the electrostatic voltage levels generated by different activities. Table 4-1 Typical Electrostatic Voltage Levels Relative Humidity Event Walking across carpet 35,000 V 15,000 V 7,500 V Walking across vinyl floor 12,000 V 5,000 V 3,000 V...
Page 87: Removal And Replacement Procedures
Removal and Replacement Procedures This chapter provides removal and replacement procedures. There are 78 screws and screw locks, in 15 different sizes, that may have to be removed, replaced, or loosened when servicing the notebook. Make special note of each screw and screw lock size and location during removal and replacement.
Page 88: Serial Number
Removal and Replacement Procedures 5.1 Serial Number Report the notebook serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the notebook. Serial Number Location 5–2 Maintenance and Service Guide...
Page 89: Disassembly Sequence Chart
Removal and Replacement Procedures 5.2 Disassembly Sequence Chart Use the chart below to determine the section number to be referenced when removing notebook components. Disassembly Sequence Chart Section Description # of Screws Removed Preparing the notebook for disassembly Battery pack Hard drive 2 loosened to remove the hard drive cover...
Page 90 Removal and Replacement Procedures Disassembly Sequence Chart (Continued) Section Description # of Screws Removed 5.13 Heat sink 4 loosened 5.14 Processor 1 loosened 5.15 TPM security card 5.16 Internal memory module 5.17 TouchPad 5.18 Mini PCI communications card Å To prevent an unresponsive system and the display of a warning message, install only a Mini PCI device authorized for use in your notebook by the governmental agency that regulates wireless devices in your country.
Page 91: Preparing The Notebook For Disassembly
Removal and Replacement Procedures 5.3 Preparing the Notebook for Disassembly Before you begin any removal or installation procedures: 1. Shut down the notebook. If you are unsure whether the notebook is off or in hibernation, turn the computer on, and then shut it down through the operating system. 2.
Page 92 Removal and Replacement Procedures 4. Remove the battery pack by following these steps: a. Turn the notebook upside down with the rear panel toward you. b. Slide and release the battery pack lock latch 1 to the right. (The battery pack partially disengages from the notebook.) c.
Page 93: Hard Drive
Removal and Replacement Procedures 5.4 Hard Drive Hard Drive Spare Part Number Information 7200-rpm 5400-rpm 60-GB 380950-001 80-GB 379810-001 60-GB 379809-001 40-GB 379808-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Loosen the 2 PM2.0×4.0 screws 1 that secure the hard drive cover to the notebook.
Page 94 Removal and Replacement Procedures 5. Loosen the PM2.5×13.0 spring-loaded hard drive retention screw 1. 6. Grasp the mylar tab 2 on the left side of the hard drive and slide the hard drive to the right 3 to disconnect it from the system board.
Page 95 Removal and Replacement Procedures 8. Remove the following: 1 Two PM3.0×5.0 screws 2 Two PM3.0×4.0 screws 3 Two PM1.5×4.0 screws 9. Lift the frame straight up 4 to remove if from the hard drive. 10. Remove the hard drive connector 5 from the hard drive. Removing the Hard Drive Frame and Connector Reverse the above procedure to reassemble and install the hard drive.
Page 96: Notebook Feet
Removal and Replacement Procedures 5.5 Notebook Feet The notebook feet are adhesive-backed rubber pads. The feet are included in the Miscellaneous Plastics Kit, spare part number 382691-001. Replacing the Notebook Feet 5–10 Maintenance and Service Guide...
Page 97: Multibay Ii Device
Removal and Replacement Procedures 5.6 MultiBay II Device MultiBay II Device Spare Part Number Information DVD-ROM drive 373314-001 DVD+RW/R and CD-RW Combo Drive 375557-001 DVD/CD-RW Combo Drive 373315-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Position the notebook with the left side toward you. 3.
Page 98: External Memory Module
Removal and Replacement Procedures 5.7 External Memory Module Memory Module Spare Part Number Information DDR2, PC2-4200, CL3, 533 MHz 1024 MB 373121-001 512 MB 373120-001 256 MB 373119-001 DDR2, PC2-3200, CL3, 400 MHz 1024 MB 391021-001 512 MB 391020-001 256 MB 391019-001 1.
Page 99 Removal and Replacement Procedures 3. Loosen the PM2.0×4.0 screw 1 that secures the memory module compartment cover to the notebook. 4. Lift the right side of the cover up and swing it to the left 2. 5. Remove the memory module compartment cover. ✎...
Page 100 Removal and Replacement Procedures 6. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The side of the module opposite the socket rises away from the notebook.) 7. Slide the module away from the socket at an angle 2. 8.
Page 101: Bluetooth Board
Removal and Replacement Procedures 5.8 Bluetooth Board Bluetooth Board Spare Part Number Information Broadcomm Bluetooth wireless board (includes 367871-001 Bluetooth board cable) 1. Prepare the notebook for disassembly (refer to Section 5.3). 2. Position the notebook with the right side toward you. 3.
Page 102 Removal and Replacement Procedures 6. Remove the two PM1.5×3.0 screws 1 that secure the Bluetooth board to the Bluetooth cover. 7. Remove the Bluetooth board 2 from the cover. Removing the Bluetooth Board Cover Reverse the above procedure to install a Bluetooth board. 5–16 Maintenance and Service Guide...
Page 103: Keyboard
Removal and Replacement Procedures 5.9 Keyboard Keyboard Spare Part Number Information With pointing stick Belgium 378203-181 Latin America 378203-161 Brazil 378203-201 Norway 378203-091 Czech Republic 378203-221 Portugal 378203-131 Denmark 378203-081 Russia 378203-251 France 378203-051 Saudi Arabia 378203-171 French Canada 378203-121 Slovakia 378203-231 Germany...
Page 104 Removal and Replacement Procedures Keyboard Spare Part Number Information (Continued) Without pointing stick Belgium 385548-181 Latin America 385548-161 Brazil 385548-201 Norway 385548-091 Czech Republic 385548-221 Portugal 385548-131 Denmark 385548-081 Russia 385548-251 France 385548-051 Saudi Arabia 385548-171 French Canada 385548-121 Slovakia 385548-231 Germany 385548-041...
Page 105 Removal and Replacement Procedures 3. Remove the two T8M2.0×9.5 screws that secure the keyboard to the notebook. Removing the Keyboard Screws Maintenance and Service Guide 5–19...
Page 106 Removal and Replacement Procedures 4. Turn the notebook display-side up with the front panel toward you. 5. Open the notebook as far as possible. 6. Slide the 4 keyboard retention tabs toward you 1. The tabs are located between the keys, between the keys, between the keys, and between the...
Page 107 Removal and Replacement Procedures 8. Release the zero insertion force (ZIF) connector 1 to which the keyboard cable is connected and disconnect the keyboard cable 2 from the system board. ✎ Step 9 applies to models with keyboards with pointing sticks. 9.
Page 108: Switch Cover
Removal and Replacement Procedures 5.10 Switch Cover Switch Cover Spare Part Number Information For use only with HP Compaq nw8240 and nc8230 models 382680-001 For use only with HP Compaq nc8220 models 384133-001 ✎ Both switch cover spare part kits include the LED board and LED board cable.
Page 109 Removal and Replacement Procedures 5. Turn the notebook display-side up with the front panel toward you. 6. Open the notebook as far as possible. 7. Use a flat-blade screwdriver to lift up the left and right hinge cover sections of the switch cover 1 to detach it from the notebook.
Page 110 Removal and Replacement Procedures 9. Disconnect the LED board cable 1 from the system board. 10. Remove the switch cover 2. Removing the Switch Cover 5–24 Maintenance and Service Guide...
Page 111 Removal and Replacement Procedures ✎ If necessary, perform the following steps to remove the LED board from the switch cover. 11. Turn the switch cover upside down. 12. Remove the six PM1.5×3.0 screws 1 that secure the LED board to the switch cover. 13.
Page 112: Rtc Battery
Removal and Replacement Procedures 5.11 RTC Battery ✎ The RTC battery is included in the Miscellaneous Plastics Kit, spare part number 382691-001. 1. Prepare the notebook for disassembly (Section 5.3). 2. Release the keyboard (Section 5.9). 3. Disconnect the RTC battery cable 1 from the system board. 4.
Page 113: Thermal Plate
Removal and Replacement Procedures 5.12 Thermal Plate Thermal Plate Spare Part Number Information Thermal plate (includes fan and thermal paste) 382674-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Release the keyboard (Section 5.9). Maintenance and Service Guide 5–27...
Page 114 Removal and Replacement Procedures 3. Disconnect the fan cable from the system board 1. ✎ The following screws should be loosened and removed, then installed, in the 1, 2, 3, 4, 5, 6, 7, 8 sequence stamped on the thermal plate. 4.
Page 115: Heat Sink
Removal and Replacement Procedures 5.13 Heat Sink Heat Sink Spare Part Number Information Heat sink (includes thermal paste) 379799-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Release the keyboard (Section 5.9). 3. Remove the thermal plate (Section 5.12). Maintenance and Service Guide 5–29...
Page 116 Removal and Replacement Procedures ✎ The following screws should be loosened and installed in the 1, 2, 3, 4 sequence stamped on the heat sink. 4. Loosen the four PM2.0×8.0 shoulder screws 1 that secure the heat sink to the notebook. ✎...
Page 117 Removal and Replacement Procedures ✎ The thermal paste should be thoroughly cleaned from the surfaces of the heat sink 1 and processor 2 each time the heat sink is removed. Thermal paste is included with all heat sink and processor spare part kits. Replacing the Thermal Paste Reverse the above procedure to install the heat sink.
Page 118: Processor
Removal and Replacement Procedures 5.14 Processor Processor Spare Part Number Information Intel Pentium M 770 (2.13-GHz) 378224-001 Intel Pentium M 760 (2.00-GHz) 378223-001 Intel Pentium M 750 (1.86-GHz) 378222-001 Intel Pentium M 740 (1.73-GHz) 378221-001 Intel Pentium M 730 (1.60-GHz) 378220-001 1.
Page 119 Removal and Replacement Procedures 5. Use a flat-blade screwdriver to turn the processor locking screw one-quarter turn counterclockwise 1 until you hear a click. 6. Lift the processor straight up and remove it 2. ✎ The gold triangle 3 on the processor should be aligned in the rear right corner when you install the processor.
Page 120: Tpm Security Card
Removal and Replacement Procedures 5.15 TPM Security Card TPM Security Card Spare Part Number Information TPM security card 379807-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Release the keyboard (Section 5.9). 3. Remove the PM1.5×3.0 screw 1 that secures the TPM security card to the notebook.
Page 121: Internal Memory Module
Removal and Replacement Procedures 5.16 Internal Memory Module Memory Module Spare Part Number Information 1024 MB 373121-001 512 MB 373120-001 256 MB 373119-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Release the keyboard (Section 5.9). Maintenance and Service Guide 5–35...
Page 122 Removal and Replacement Procedures 3. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module board. (The side of the module opposite the socket rises away from the notebook.) 4. Slide the module away from the socket at an angle 2. 5.
Page 123: Touchpad
Removal and Replacement Procedures 5.17 TouchPad TouchPad Spare Part Number Information For use only with HP Compaq nw8240 models 382679-001 For use only with HP Compaq nc8230 and nc8220 models 382678-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Remove the keyboard (Section 5.9).
Page 124 Removal and Replacement Procedures 5. Turn the notebook display-side up with the front toward you. 6. Open the notebook as far as possible. 7. Lift up on the front edge of the TouchPad 1 until it disengages from the notebook. 8.
Page 125 Removal and Replacement Procedures 9. Disconnect the TouchPad cable 1 from the system board. 10. Remove the TouchPad 2. Removing the TouchPad Reverse the above procedure to install the TouchPad. Maintenance and Service Guide 5–39...
Page 126: Mini Pci Communications Card
Removal and Replacement Procedures 5.18 Mini PCI Communications Card Mini PCI Communications Card Spare Part Number Information 802.11b/g Mini PCI modem, for use in most of the world 381582-001 802.11b/g Mini PCI modem, for use in the rest of the world 381583-001 802.11b/g combination wireless local access network (WLAN) 373032-002...
Page 127 Removal and Replacement Procedures ✎ Make note of which antenna cable is attached to which antenna clip on the Mini PCI communications card before disconnecting the cables. 4. Disconnect the auxiliary and main antenna cables 1 from the Mini PCI communications card. 5.
Page 128: Display Assembly
Removal and Replacement Procedures 5.19 Display Assembly Display Assembly Spare Part Number Information 15.4-inch, SWXGA, TFT 382684-001 15.4-inch, WXGA, TFT 382682-001 15.4-inch, UXGA, TFT 382683-001 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: a. Keyboard (Section 5.9) b.
Page 129 Removal and Replacement Procedures ✎ Make note of which antenna cable is attached to which antenna clip on the Mini PCI communications card before disconnecting the cables. 2. Disconnect the wireless antenna cables 1 from the Mini PCI communications card. 3.
Page 130 Removal and Replacement Procedures 5. Remove the two T8M2.0×9.5 screws 1 and the two PM2.0×2.0 screws 2 that secure the display assembly to the notebook. Removing the Display Screws 5–44 Maintenance and Service Guide...
Page 131 Removal and Replacement Procedures 6. Position the notebook with the rear panel toward you. 7. Remove the four T8M2.0×9.5 screws 1 that secure the display assembly to the notebook. 8. Lift the display assembly straight up 2 to remove it. Removing the Display Reverse the above procedure to install the display assembly.
Page 132: Top Cover
Removal and Replacement Procedures 5.20 Top Cover Top Cover Spare Part Number Information For use only with HP Compaq nw8240 models 382679-001 For use only with HP Compaq nc8230 and nc8220 models 382678-001 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: a.
Page 133 Removal and Replacement Procedures 3. Remove the two rubber screw covers 1 and the eleven T8M2.0×9.5 screws 2 that secure the top cover to the notebook. Removing the Top Cover Screws, Part 1 Maintenance and Service Guide 5–47...
Page 134 Removal and Replacement Procedures 4. Turn the notebook right-side up with the front panel toward you. 5. Disconnect the speaker cable 1 from the system board. 6. Remove the five T8M2.0×4.0 screws 2 that secure the top cover to the notebook. Removing the Top Cover Screws, Part 2 5–48 Maintenance and Service Guide...
Page 135 Removal and Replacement Procedures 7. Lift the front edge of the top cover 1 until it disengages from the base enclosure. 8. Lift the top cover straight up 2 and remove it. Removing the Top Cover Reverse the above procedure to install the top cover. Maintenance and Service Guide 5–49...
Page 136: Modem Board
Removal and Replacement Procedures 5.21 Modem Board Modem Board Spare Part Number Information Modem board (high-speed 56K) 325521-001 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: a. Hard drive (Section 5.4) b. Keyboard (Section 5.9) c.
Page 137 Removal and Replacement Procedures 2. Remove the two T8M2.0×4.0 screws 1 that secure the modem board to the system board. 3. Lift the right side of the modem board 2 to disconnect it from the system board. 4. Disconnect the modem cable 3 from the modem board. 5.
Page 138: System Board
Removal and Replacement Procedures 5.22 System Board System Board Spare Part Number Information With 128-MB video memory, for use only with HP Compaq 382686-001 nw8240 models With 128-MB video memory, for use only with HP Compaq 382687-001 nc8230 and nc8220 models...
Page 139 Removal and Replacement Procedures 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: a. Hard drive (Section 5.4) b. MultiBay II device (Section 5.6) c. Bluetooth board (Section 5.8) d. Keyboard (Section 5.9) e. Switch cover (Section 5.10) f.
Page 140 Removal and Replacement Procedures 2. Disconnect the RTC battery cable from the system board (Section 5.11). 3. Position the notebook with the front panel toward you. 4. Disconnect the audio board cables 1 and 2 from the audio board. Disconnecting the Audio Board Cables 5–54 Maintenance and Service Guide...
Page 141 Removal and Replacement Procedures 5. Position the notebook with the rear panel toward you. 6. Remove the following: 1 Two HM5.0×10.0 screw locks on each side of the external monitor connector 2 Seven T8M2.0×6.0 screws Removing the System Board Screws and Screw Locks Maintenance and Service Guide 5–55...
Page 142 Removal and Replacement Procedures 7. Flex the left side of the base enclosure 1 until the serial connector 2 is clear of the base enclosure. 8. Lift the left side of the system board 3 until it rests at an angle. Releasing the System Board, Part 1 5–56 Maintenance and Service Guide...
Page 143 Removal and Replacement Procedures 9. Flex the right side of the base enclosure 1 until the USB 2, 1394 3, S-Video 4, and RJ-45 connectors 5 are clear of the base enclosure. 10. Lift the right side of the system board 6 until it rests at an angle.
Page 144 Removal and Replacement Procedures 11. Lift the system board straight up and remove it. Removing the System Board Reverse the above procedure to install the system board. 5–58 Maintenance and Service Guide...
Page 145: System Board Frame
Removal and Replacement Procedures 5.23 System Board Frame System Board Frame Spare Part Number Information System board frame (includes RJ-11 modem cable) 382689-001 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: a. Hard drive (Section 5.4) b.
Page 146 Removal and Replacement Procedures 2. Disconnect the following cables from the system board: 1 Audio connector board cable 2 USB connector board cable 3 Serial connector board cable 4 Modem cable 3. Remove the two T8M2.0×4.0 screws 5 that secure the system board to the system board frame.
Page 147 Removal and Replacement Procedures 4. Lift the rear edge of the system board 1 until it rests at an angle. 5. Slide the system board back 2 until the front-right section of the system board 3 is clear of the screw boss 4 on the system board frame.
Page 148 Removal and Replacement Procedures 7. If necessary, remove the RJ-11 connector module and cable 1 from the clips 2 in the system board frame. Removing the RJ-11 Connector Module and Cable Reverse the above procedures to install the system board frame. 5–62 Maintenance and Service Guide...
Page 149: Push Button Module
Removal and Replacement Procedures 5.24 Push Button Module Push Button Module Spare Part Number Information Push button module 382693-001 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: a. Hard drive (Section 5.4) b. MultiBay II device (Section 5.6) c.
Page 150 Removal and Replacement Procedures 2. Remove the PM2.0×6.0 screw 1 that secures the push button module to the base enclosure. 3. Remove the push button module 2. Removing the Push Button Module Reverse the above procedures to install the push button module. 5–64 Maintenance and Service Guide...
Page 151: Serial Connector Module
Removal and Replacement Procedures 5.25 Serial Connector Module Serial Connector Module Spare Part Number Information Serial connector module 382690-001 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: a. Hard drive (Section 5.4) b. MultiBay II device (Section 5.6) c.
Page 152 Removal and Replacement Procedures 2. Remove the two HM5.0×10.0 screw locks 1 that secure the serial connector module to the system board frame. 3. Remove the serial connector module 2 from the system board frame. Removing the Serial Connector Module and Cable Reverse the above procedure to install the serial connector module.
Page 153: Audio Board
Removal and Replacement Procedures 5.26 Audio Board Audio Board Spare Part Number Information Audio board (includes audio board cable) 382677-001 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: a. Hard drive (Section 5.4) b. MultiBay II device (Section 5.6) c.
Page 154 Removal and Replacement Procedures 2. Remove the two T8M2.0×4.0 screws 1 that secure the audio board to the base enclosure. 3. Lift the left side of the audio board 2 to disengage it from the base enclosure. Removing the Audio Board Reverse the above procedure to install the audio board.
Page 155: Specifications
Specifications This chapter provides physical and performance specifications. Table 6-1 Notebook Dimensions Metric U.S. Height 35.6 cm 14.02 in Width 26.0 cm 10.24 in Depth (front to back) 2.8 to 3.4 cm 1.1 to 1.34 in Weight 2.85 kg 6.25 lbs Full-featured model with optical drive and 8-cell battery pack 2.60 kg...
Page 156 Specifications Table 6-1 Notebook (Continued) Relative humidity (noncondensing) Operating 10% to 90% 10% to 90% Nonoperating 5% to 95% 5% to 95% Maximum altitude (unpressurized) Operating (14.7 to 10.1 psia) -15 m to 3,048 m -50 ft to 10,000 ft Nonoperating (14.7 to 4.4 psia) -15 m to 12,192 m -50 ft to 40,000 ft...
Page 157 Specifications Table 6-2 15.4-inch, WSXGA, TFT Display Dimensions Height 20.7 cm 8.1 in Width 33.1 cm 13.0 in Diagonal 39.1 cm 15.4 in Number of colors Up to 16.8 million Contrast ratio 200:1 Brightness 180 nits typical Pixel resolution Pitch 0.197 ×...
Page 158 Specifications Table 6-3 15.4-inch, WXGA, TFT Display Dimensions Height 20.7 cm 8.1 in Width 33.1 cm 13.0 in Diagonal 39.1 cm 15.4 in Number of colors Up to 16.8 million Contrast ratio 200:1 Brightness 180 nits typical Pixel resolution Pitch 0.259 ×...
Page 159 Specifications Table 6-4 15.4-inch, UXGA, TFT Display Dimensions Height 20.7 cm 8.1 in Width 33.1 cm 13.0 in Diagonal 39.1 cm 15.4 in Number of colors Up to 16.8 million Contrast ratio 200:1 Brightness 180 nits typical Pixel resolution Pitch 0.279 ×...
Page 160: Hard Drives
Specifications Table 6-5 Hard Drives 60-GB* 80-GB* 60-GB* 40-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm 70 mm Weight 102 g 99 g 102 g 99 g Interface type ATA-5 ATA-5 ATA-5 ATA-5...
Page 161 Specifications Table 6-5 Hard Drives (Continued) 60-GB* 80-GB* 60-GB* 40-GB* Seek times (typical read, including setting) Single track 3 ms 3 ms 3 ms 3 ms Average 13 ms 13 ms 13 ms 13 ms Maximum 24 ms 24 ms 24 ms 24 ms †...
Page 162 Specifications Table 6-6 Primary 8-cell, Li-Ion Battery Pack Dimensions Height 2.00 cm 0.79 in Width 9.40 cm 3.70 in Depth 13.40 cm 5.28 in Weight 0.34 kg 0.75 lb Energy Voltage 11.1 V Amp-hour capacity 4.4 Ah Watt-hour capacity 48 Wh Temperature Operating 5°C to 45°C...
Page 163 Specifications Table 6-7 DVD-ROM Drive Applicable disc DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18) CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R CD-RW Photo CD (single and multisession) CD-Bridge Center hole diameter 1.5 cm (0.59 in)
Page 164 Specifications Table 6-8 DVD/CD-RW Combo Drive Applicable disc Read: Write: DVD-R, DVD-RW, CD-R and CD-RW DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R, CD-RW Photo CD (single and...
Page 165 Specifications Table 6-8 DVD/CD-RW Combo Drive (Continued) Disc thickness 1.2 mm (0.047 in) Track pitch 0.74 µm Access time CD media DVD media Random < 110 ms < 130 ms Full stroke < 210 ms < 225 ms Audio output level Line-out, 0.7 V rms Cache buffer 2 MB...
Page 166 Specifications Table 6-9 DVD+RW/R and CD-RW Combo Drive Applicable disc Read: Write: DVD-R, DVD-RW, CD-R and CD-RW DVD-ROM (DVD-5, DVD-R and DVD-9, DVD-10, DVD-RW DVD-18), CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R, CD-RW...
Page 167 Specifications Table 6-9 DVD+RW/R and CD-RW Combo Drive (Continued) Disc thickness 1.2 mm (0.047 in) Track pitch 0.74 µm Access time Random < 175 ms < 230 ms Full stroke < 285 ms < 335 ms Audio output level Audio-out, 0.7 Vrms Cache buffer 2 MB Data transfer rate...
Page 168: System Dma
Specifications Table 6-10 System DMA Hardware DMA System Function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5* Available for PC Card DMA6 Not assigned DMA7 Not assigned *PC Card controller can use DMA 1, 2, or 5. 6–14 Maintenance and Service Guide...
Page 169: System Interrupts
Specifications Table 6-11 System Interrupts Hardware IRQ System Function IRQ0 System timer IRQ1 Standard 101-/102-Key or Microsoft Natural Keyboard IRQ2 Cascaded IRQ3 Intel 82801DB/DBM USB2 Enhanced Host Controller—24CD IRQ4 COM1 IRQ5* Conexant AC—Link Audio Intel 82801DB/DBM SMBus Controller—24C3 Data Fax Modem with SmartCP IRQ6 Diskette drive IRQ7*...
Page 170 Specifications Table 6-11 System Interrupts (Continued) Hardware IRQ System Function IRQ11 Intel USB EHCI controller—24CD Intel USB UHCI controller—24C4 Intel USB UHCI controller—24C7 Intel Pro/Wireless 2200BG TI OHCI 1394 host controller TI PCI1410 CardBus controller IRQ12 Synaptics PS/2 TouchPad IRQ13 Numeric data processor IRQ14 Primary IDE channel...
Page 171 Specifications Table 6-12 System I/O Addresses I/O Address (hex) System Function (shipping configuration) 000 - 00F DMA controller no. 1 010 - 01F Unused 020 - 021 Interrupt controller no. 1 022 - 024 Opti chipset configuration registers 025 - 03F Unused 02E - 02F 87334 “Super I/O”...
Page 172 Specifications Table 6-12 System I/O Addresses (Continued) I/O Address (hex) System Function (shipping configuration) 0A2 - 0BF Unused 0C0 - 0DF DMA controller no. 2 0E0 - 0EF Unused 0F0 - 0F1 Coprocessor busy clear/reset 0F2 - 0FF Unused 100 - 16F Unused 170 - 177 Secondary fixed disk controller...
Page 173 Specifications Table 6-12 System I/O Addresses (Continued) I/O Address (hex) System Function (shipping configuration) 2F0 - 2F7 Unused 2F8 - 2FF Infrared port 300 - 31F Unused 320 - 36F Unused 370 - 377 Secondary diskette drive controller 378 - 37F Parallel port (LPT1/default) 380 - 387 Unused...
Page 174: System Memory Map
Specifications Table 6-13 System Memory Map Size Memory Address System Function 640 KB 00000000-0009FFFF Base memory 128 KB 000A0000-000BFFFF Video memory 48 KB 000C0000-000CBFFF Video BIOS 160 KB 000C8000-000E7FFF Unused 64 KB 000E8000-000FFFFF System BIOS 15 MB 00100000-00FFFFFF Extended memory 58 MB 01000000-047FFFFF Super extended memory...
Page 175: Connector Pin Assignments
Connector Pin Assignments Table A-1 Audio-Out (Headphone) Signal Signal Audio out, left channel Ground Audio out, right channel Maintenance and Service Guide A–1...
Page 176 Connector Pin Assignments Table A-2 Audio-In (Microphone) Signal Signal Audio signal in Ground Audio signal in A–2 Maintenance and Service Guide...
Page 177: Universal Serial Bus
Connector Pin Assignments Table A-3 Universal Serial Bus Signal Signal +5 VDC Data + Data – Ground Maintenance and Service Guide A–3...
Page 178 Connector Pin Assignments Table A-4 Serial Signal Signal Carrier detect Data set ready Receive data Ready to send Transmit data Clear to send Data terminal ready Ring indicator Ground A–4 Maintenance and Service Guide...
Page 179: External Monitor
Connector Pin Assignments Table A-5 External Monitor Signal Signal Red analog +5 VDC Green analog Ground Blue analog Monitor detect Not connected DDC 2B data Ground Horizontal sync Ground analog Vertical sync Ground analog DDC 2B clock Ground analog Maintenance and Service Guide A–5...
Page 180 Connector Pin Assignments Table A-6 RJ-45 (Network) Signal Signal Transmit + Unused Transmit – Receive – Receive + Unused Unused Unused A–6 Maintenance and Service Guide...
Page 181 Connector Pin Assignments Table A-7 RJ-11 (Modem) Signal Signal Unused Unused Unused Ring Unused Maintenance and Service Guide A–7...
Page 182 Connector Pin Assignments Table A-8 S-Video-Out Signal Signal S-VHS color (C) signal TV-CD Composite video signal S-VHS intensity ground S-VHS intensity (Y) signal Composite video ground S-VHS color ground A–8 Maintenance and Service Guide...
Page 183: Conductor Power Cord Set
Power Cord Set Requirements 3-Conductor Power Cord Set The wide range input feature of the notebook permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC. The power cord set included with the notebook meets the requirements for use in the country where the equipment is purchased.
Page 184: General Requirements
Power Cord Set Requirements General Requirements The requirements listed below are applicable to all countries. ■ The length of the power cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft). ■ All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used.
Page 185 Power Cord Set Requirements Country-Specific Requirements 3-Conductor Power Cord Set Requirements Country Accredited Agency Applicable Note Number Australia EANSW Austria Belgium CEBC Canada Denmark DEMKO Finland FIMKO France Germany Italy Japan METI ✎ NOTES: 1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm² conductor size.
Page 186 Power Cord Set Requirements 3-Conductor Power Cord Set Requirements (Continued) Country Accredited Agency Applicable Note Number The Netherlands KEMA Norway NEMKO Sweden SEMKO Switzerland United Kingdom United States ✎ NOTES: 1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm² conductor size.
Page 187: Screw Listing
Screw Listing This appendix provides specification and reference information for the screws and screw locks used in the notebook. All screws and screw locks listed in this appendix are available in the Screw Kit, spare part number 382692-001. Maintenance and Service Guide C–1...
Page 188 Screw Listing Table C-1 Phillips PM2.0×4.0 Screw Head Color Qty. Length Thread Width Black 4.0 mm 2.0 mm 4.0 mm Where used: Two screws that secure the hard drive cover to the notebook (screws are captured on the cover by C clips; documented in Section 5.3) One screw that secures the memory module compartment cover to the...
Page 189 Screw Listing Table C-2 Phillips PM2.5×13.0 Spring-Loaded Hard Drive Retention Screw Head Color Qty. Length Thread Width Black 13.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the hard drive to the notebook (screw is captured on the hard drive frame by a C clip;...
Page 190 Screw Listing Table C-3 Phillips PM3.0×5.0 Screw Head Color Qty. Length Thread Width Silver 5.0 mm 3.0 mm 5.0 mm Where used: Two screws that secure the hard drive frame to the hard drive (documented in Section 5.3) Table C-4 Phillips PM3.0×4.0 Screw Head Color...
Page 191 Screw Listing Table C-5 Phillips PM1.5×4.0 Screw Head Color Qty. Length Thread Width Black 5.0 mm 1.5 mm 4.5 mm Where used: 2 screws that secure the hard drive frame to the hard drive (documented in Section 5.3) Phillips PM1.5×4.0 Screw Locations Maintenance and Service Guide C–5...
Page 192 Screw Listing Table C-6 Torx T8M2.0×4.0 Screw Head Color Qty. Length Thread Width Black 4.0 mm 2.0 mm 4.5 mm Where used: One screw that secures the MultiBay II device to the notebook (documented in Section 5.6) Torx T8M2.0×4.0 Screw Location C–6 Maintenance and Service Guide...
Page 193 Screw Listing Table C-6 Torx T8M2.0×4.0 Screw (Continued) Head Color Qty. Length Thread Width Black 4.0 mm 2.0 mm 4.5 mm Where used: 5 screws that secure the top cover to the notebook (documented in Section 5.20) Torx T8M2.0×4.0 Screw Locations Maintenance and Service Guide C–7...
Page 194 Screw Listing Table C-6 Torx T8M2.0×4.0 Screw (Continued) Head Color Qty. Length Thread Width Black 4.0 mm 2.0 mm 4.5 mm Where used: Two screws that secure the modem board to the notebook (documented in Section 5.21) Two screws that secure the system board to the notebook (documented in Section 5.22) Torx T8M2.0×4.0 Screw Locations...
Page 195 Screw Listing Table C-6 Torx T8M2.0×4.0 Screw (Continued) Head Color Qty. Length Thread Width Black 4.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the audio board to the notebook (documented in Section 5.26) Torx T8M2.0×4.0 Screw Locations Maintenance and Service Guide C–9...
Page 196 Screw Listing Table C-6 Torx T8M2.0×4.0 Screw (Continued) Head Color Qty. Length Thread Width Black 4.0 mm 2.0 mm 4.5 mm Where used: 4 screws that secure the thermal plate to the notebook (documented in Section 5.12) Torx T8M2.0×4.0 Screw Locations C–10 Maintenance and Service Guide...
Page 197 Screw Listing Table C-7 Phillips PM1.5×3.0 Screw Head Color Qty. Length Thread Width Black 3.0 mm 1.5 mm 4.0 mm Where used: One black screw that secures the Bluetooth cover to the notebook (screw is captured on the cover by a C clip; documented in Section 5.8) Head...
Page 198 Screw Listing Table C-7 Phillips PM1.5×3.0 Screw (Continued) Head Color Qty. Length Thread Width Silver 1.5 mm 3.0 mm 3.0 mm Where used: 6 screws that secure the LED board to the switch cover (documented in Section 5.10) Phillips PM1.5×3.0 Screw Locations C–12 Maintenance and Service Guide...
Page 199 Screw Listing Table C-7 Phillips PM1.5×3.0 Screw (Continued) Head Color Qty. Length Thread Width Silver 1.5 mm 3.0 mm 4.0 mm Where used: One screw that secures the TPM security card to the notebook (documented in Section 5.15) Phillips PM1.5×3.0 Screw Location Maintenance and Service Guide C–13...
Page 200 Screw Listing Table C-8 Torx T8M2.0×9.5 Screw Head Color Qty. Length Thread Width Black 9.5 mm 2.0 mm 5.0 mm Where used: Two screws that secure the keyboard to the notebook (documented in Section 5.9) One screw that secures the TouchPad to the notebook (documented in Section 5.17) Four screws that secure the display assembly to the notebook (documented...
Page 201 Screw Listing Table C-8 Torx T8M2.0×9.5 Screw (Continued) Head Color Qty. Length Thread Width Black 9.5 mm 2.0 mm 5.0 mm Where used: 11 screws that secure the top cover to the notebook (documented in Section 5.20) Torx T8M2.0×8.0 Screw Locations Maintenance and Service Guide C–15...
Page 202 Screw Listing Table C-8 Torx T8M2.0×9.5 Screw (Continued) Head Color Qty. Length Thread Width Black 9.5 mm 2.0 mm 5.0 mm Where used: 2 screws that secure the display assembly to the notebook (documented in Section 5.19) Torx T8M2.0×9.5 Screw Locations C–16 Maintenance and Service Guide...
Page 203 Screw Listing Table C-9 Phillips PM2.0×2.0 Screw Head Color Qty. Length Thread Width Black 2.0 mm 2.0 mm 7.0 mm Where used: 3 screws that secure the switch cover to the notebook (documented in Section 5.10) Phillips PM2.0×2.0 Screw Locations Maintenance and Service Guide C–17...
Page 204 Screw Listing Table C-9 Phillips PM2.0×2.0 Screw (Continued) Head Color Qty. Length Thread Width Black 2.0 mm 2.0 mm 7.0 mm Where used: 2 screws that secure the display assembly to the notebook (documented in Section 5.19) Phillips PM2.0×2.0 Screw Locations C–18 Maintenance and Service Guide...
Page 205 Screw Listing Table C-10 Phillips PM2.0×10.0 Spring-Loaded Screw Head Color Qty. Length Thread Width Silver 10.0 mm 2.0 mm 5.0 mm Where used: 4 screws that secure the thermal plate to the notebook (documented in Section 5.12) Phillips PM2.0×10.0 Spring-Loaded Screw Locations Maintenance and Service Guide C–19...
Page 206 Screw Listing Table C-11 Phillips PM2.0x8.0 Shoulder Screw Head Color Qty. Length Thread Width Silver 8.0 mm 2.0 mm 5.0 mm Where used: 4 screws that secure the heat sink to the notebook (screws are captured on the heat sink by C clips; documented in Section 5.13) Phillips PM2.0x8.0 Shoulder Screw Locations...
Page 207 Screw Listing Table C-12 Hex Socket HM5.0×10.0 Screw Lock Head Color Qty. Length Thread Width Silver 10.0 mm 2.5 mm 5.0 mm Where used: Two screw locks that secure the system board to the notebook (documented Section 5.22) Two screw locks that secure the serial connector module to the notebook (documented in Section 5.25)
Page 208 Screw Listing Table C-13 Torx T8M2.0×6.0 Screw Head Color Qty. Length Thread Width Black 6.0 mm 2.0 mm 4.5 mm Where used: 7 screws that secure the system board to the notebook (documented in Section 5.22) Torx T8M2.0×6.0 Screw Locations C–22 Maintenance and Service Guide...
Page 209 Screw Listing Table C-14 Phillips PM2.0×6.0 Screw Head Color Qty. Length Thread Width Silver 6.0 mm 2.0 mm 4.0 mm Where used: One screw that secures the push button module to the base enclosure (documented in Section 5.24) Phillips PM2.0×6.0 Screw Location Maintenance and Service Guide C–23...
Page 210 5–6 spare part number 3–17 spare part numbers 3–13 3–20 3–20 Advanced Docking Station, specifications 6–8 HP, spare part number 3–17 battery release latch 1–19 3–21 Bluetooth board arrow keys 1–13 removal 5–15 audio board spare part number 3–11 removal 5–67...
Page 211 File Menu 2–3 docking connector 1–19 overview 2–1 docking device, Security Menu 2–4 troubleshooting 2–16 Tools Menu 2–5 Docking Station, HP, spare Computer Setup defaults 2–2 part number 3–17 3–21 connector pin assignments drives, preventing damage 4–3 audio-in A–2 DVD+RW/R and CD-RW audio-out A–1...
Page 212 2–12 2–13 HP Advanced Docking no video 2–14 2–15 Station, spare part number nonfunctioning device 3–17 3–21 2–25 HP Docking Station, spare part nonfunctioning docking number 3–17 3–21 device 2–16 nonfunctioning keyboard I/O address specifications 2–26 6–17 nonfunctioning pointing Info Center button 1–15 device 2–27...
Page 213 Index Mini PCI communications card keyboard removal 5–40 removal 5–17 spare part numbers 3–7 spare part numbers 3–3 3–20 3–21 3–23 3–5 3–21 3–22 3–23 Miscellaneous Cable Kit 3–25 3–26 5–17 components 3–15 troubleshooting 2–26 spare part number 3–15 keyboard components 1–11 3–26 1–12 Miscellaneous Plastics Kit...
Page 214 Index MultiBay II 1–8 pointing device, MultiBay II device troubleshooting 2–27 removal 5–11 pointing stick 1–17 spare part numbers 3–13 pointing stick buttons 1–17 3–16 3–21 5–11 power connector 1–11 power cord set requirements B–2 network jack spare part numbers 3–18 location 1–9 3–19 3–20...
Page 215 Index RJ-11 jack DVD/CD-RW Combo location 1–9 Drive 6–10 pin assignments A–7 DVD-ROM drive 6–9 RJ-45 jack hard drive 6–6 location 1–9 I/O addresses 6–17 pin assignments A–6 interrupts 6–15 RTC battery memory map 6–20 illustrated 3–14 notebook 6–1 removal 5–26 optical drive 6–9 6–10 system DMA 6–14...
Page 216 Index top components 1–14 1–16 pointing device 2–27 top cover power 2–10 removal 5–46 video 2–14 spare part numbers 3–9 3–24 5–46 Universal Serial Bus (USB) TouchPad 1–17 board cable, illustrated 3–15 removal 5–37 Universal Serial Bus (USB) spare part numbers 3–5 diskette drive, spare part 3–23 5–37...

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Compaq nc8230 Compaq nw8240 Compaq nx8230

HP Compaq nx8220 Maintenance And Service Manual

1 Product Description

2 Troubleshooting

3 Illustrated Parts Catalog

5 Removal and Replacement Procedures

6 Specifications

Quick Links

Maintenance and Service

Troubleshooting

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Summary of Contents for HP Compaq nx8220

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Table of Contents