Getting Started Compaq Notebook Series Document Part Number: 272637-001 June 2002 This guide explains how to set up your hardware and software, begin using the notebook, troubleshoot problems, and contact Compaq if you need assistance. The last chapter introduces you to the exterior features of the notebook.
This preface explains how to interpret the symbols, text styles, and paths in your notebook documentation. Warnings, Cautions and Notes Warnings and cautions contain important information that can protect you, your work, and your system. Always read warnings and cautions. Notes contain additional information about a topic.
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Using This Guide Text Styles Some text in your notebook documentation is styled typographically to help you interpret the information it contains. For example, keyboard keys are styled like this: Buttons that display on the screen are styled like this: Next button.
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Paths and Views Following a Path Many instructions in the documentation direct you to locations within the operating system, an application, or a utility where you can select settings. The greater than symbol (>) is used to direct you from destination to destination along the path to the settings. As you follow paths, do nothing at each destination along the way except select the next destination.
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Using This Guide Choosing a View Mode This documentation is based on your notebook running either Windows XP Home or Windows XP Professional. These operating systems are similar and may be set to run in one of two view modes: Category view (default mode) Classic view (similar to Windows 2000 operating system view mode)
Using This Guide 1 Setting Up the Notebook Setting Up the Hardware ... 1–1 Installing the Battery Pack ... 1–2 Connecting the Notebook to External Power... 1–3 Opening the Notebook ... 1–4 Turning On the Notebook ... 1–5 Setting Up the Software... 1–6 Turning Off the Notebook ...
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Using This Guide Is the Notebook in Standby or Hibernation?... 3–3 Is the Notebook Overheated?... 3–4 Is the System Unresponsive? ... 3–4 Is an External Device Not Working? ... 3–5 Are You Using All Available Documentation? ... 3–5 Is Software Functioning Abnormally?... 3–6 Contacting Compaq ...
Setting Up the Hardware To set up the notebook for the first time, you will need the notebook, the AC Adapter pack 3. During the hardware setup, you will: install the battery pack, connect the computer to external power, open the display, and turn on the computer.
Setting Up the Notebook Installing the Battery Pack To install the battery pack: 1. Place the notebook upside down on a flat surface, preferably on top of a clean cloth. 2. Slide the battery pack 1 into the battery compartment until it clicks into place.
Connecting the Notebook to External Power To connect the notebook to external power: 1. Place the notebook on a flat surface near an electrical outlet. 2. Plug the AC Adapter cable into the DC power connector 1. 3. Plug the power cord into the AC Adapter 2 and into an electrical outlet 3.
Setting Up the Notebook Opening the Notebook To open the notebook, briefly press the display release latch as you raise the display 2. Opening the notebook Getting Started...
Turning On the Notebook To turn on the notebook, briefly press the power button 1. When the notebook is on, the power/standby light are prompted to begin software setup. If the notebook does not turn on, see Chapter 3, “Troubleshooting ,” in this guide.
Setting Up the Notebook Setting Up the Software A prompt to set up your software is displayed on the screen when the notebook is turned on for the first time. Before responding to the prompt and proceeding through the online instructions, read the following caution and other installation information.
Using the Notebook Safely To protect the notebook from the power surges that may be caused by an uncertain power supply or an electrical storm: Plug the notebook power cord into an optional, high-quality surge protector. Provide sure protection on the cable that connects the modem to the telephone line.
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Setting Up the Notebook Getting Started...
Beginning to Use the Notebook Selecting Regional Settings Keyboard language and other regional preferences, such as time, date, and currency format, are set in the operating system. To access regional settings Windows XP Home or Windows XP Professional select Start > Control Panel > Date, Time, Language and Regional Options.
Beginning to Use the Notebook To change the screen resolution setting: 1. Press and hold down the left TouchPad button as you move the slider on the Settings tab. The image on the monitor illustrated above the slide bar changes as you move the slide bar.
Installing Optional Software Step-by-step instructions for installing and using many of the applications and utilities included with the notebook are provided on the Documentation Library CD included with the notebook. Instructions for using the CD are provided next in this guide.
Beginning to Use the Notebook Installing Software in Windows XP Home To install a preloaded Compaq utility in Windows XP Home: If the Setup Compaq Software icon is displayed on the Desktop, select the icon, then follow the instructions on the screen.
Accessing Notebook Documentation Information about using the notebook can be found on the Documentation Library CD supplied with the notebook. To insert the Documentation Library CD: 1. Make sure that the notebook computer is on. 2. Press the media release button release the media tray, then pull the tray outward until it is fully extended 3.
Beginning to Use the Notebook Opening the Documentation Library CD Displaying the Documentation Library Menu When the Documentation Library CD is inserted into a drive and if autorun is enabled on the notebook, the CD menu is displayed on the screen after a pause of up to several seconds. If autorun is disabled and the menu is not displayed, you can display the menu manually: 1.
Using the Documentation Library CD This section describes how to select a guide and find a specific topic within a guide. For information about using documentation symbols, text styles, and paths, see “Using This Guide” at the front of this guide. Selecting a Guide For Information About These Topics Using the external hardware features...
Beginning to Use the Notebook Selecting a Guide, continued For Information About These Topics Caring for the notebook and drives. Preparing the notebook for transport. Traveling with the notebook (including air and international travel). Solving notebook problems yourself. Getting help from Compaq. Governmental approvals and safety information.
To solve a problem: 1. See “Quick Solutions Chcecklist,” next in this chapter. 2. See the Troubleshooting guide on the Documentation Library CD. 3. If the problem persists, see the last section in this chapter, “Contacting Compaq.” Getting Started Troubleshooting...
Troubleshooting Quick Solutions Checklist Is the Notebook Receiving Power? If the AC Adapter light is off and the notebook cannot be turned on, adequate power may not be available to the notebook. If the notebook is running on battery power or is connected to an external power source other than an electrical outlet, connect the notebook to an electrical outlet using the AC adapter.
Is the Notebook Turned On? If the power/standby turned on. To turn on the notebook, briefly press the power button . If the power/standby light is on, the notebook is turned Identifying the power/standby light and the power button Is the Notebook in Standby or Hibernation? Standby and Hibernation are energy-saving features that may initiate while the notebook is turned on but not in use.
Troubleshooting Is the Notebook Overheated? It is normal for the notebook to feel warm to the touch while it is in use. But if the notebook feels extremely warm, it may be overheating because a vent is blocked. Overheating can cause the notebook to become unresponsive.
Is an External Device Not Working? If an external device does not function as expected: Turn on the device as instructed in the device documentation. Some devices, such as external monitors, printers, and devices connected to the parallel connector, must be turned on before the notebook us turned on. Verify that: All device connections are secure.
Troubleshooting Is Software Functioning Abnormally? If your software becomes unresponsive or seems abnormal: Restart the notebook. Run a virus scan. When you use the notebook for email, network, or Internet access, you expose the notebook to computer viruses. Computer viruses can disable the operating system, your applications, or your utilities or cause them to function abnormally.
Contacting Compaq If the troubleshooting suggestions earlier in this chapter have not helped you solve the problem, you may need to contact Compaq. If the troubleshooting suggestions earlier in this chapter have not helped you solve the problem, you may need to contact Compaq. If the notebook is connected to the Internet, visit the Compaq Web site: For home, home office, and small business support, type...
Troubleshooting To display the operating system version number and registration number: In Windows XP Home or Windows XP Professional, select Start > Control Panel > Performance and Maintenance > System > General tab. Brand and model of an optional printer. Reports from tests that you have run in Compaq Diagnostics.
Identifying External Hardware Display Components Display Components Display release latch MultiPort Getting Started Opens the notebook. Inputs single-channel sound.Supports an optional USB-enabled wireless device such as a Bluetooth MultiPort, 802.11b Wireless LAN MultiPort, and future wireless technologies.
Identifying External Hardware Pointing Device Components Pointing Device Components TouchPad Left and right TouchPad buttons Scroll button *For information about modifying pointing device functions, refer to the Documentation Library CD, Hardware Guide, Chapter 2, “Pointing Device and Keyboard,” in the section “Setting Pointing Device Preferences.” Moves the cursor.
Top Components Power Lights Top Components: Power Lights AC Adapter light Power/standby light Battery light Getting Started Identifying External Hardware On: AC power is being supplied through the AC Adapter. On: Power is turned on. Blinking: Notebook is in Standby. On: The battery pack is charging.
Identifying External Hardware Keyboard and Drive Lights Top Components: Keyboard and Drive Lights Num lock light Caps lock light IDE (Integrated Drive Electronics) drive light *For more information about using num lock, the internal keypad, or an external keypad, refer to the Documentation Library CD, Hardware Guide, Chapter 2, “Pointing Device and Keyboard,”...
Power and Volume Controls Top Components: Power and Volume Controls Power button* Volume buttons Display switch* *This table describes default settings. For information about changing thefunction of the power button, display switch, or Fn+F3 hotkeys, refer tothe Documentation Library CD, Software Guide, Chapter 1, “Power Management.”...
Identifying External Hardware Easy Access Buttons and Keyboard Keys Top Components: Easy Access Buttons and Keyboard Keys Easy Access Buttons (4) Microsoft logo keys (2) Applications key Provide quick access to Internet or network destinations, or to software applications or data files on a drive. The icon on each button represents the default destination.
Function and Keypad Keys Top Components: Function and Keypad Keys Function keys (12) Keypad keys (15)* *For more information about using hotkeys or keypad keys, refer to the Documentation Library CD, Hardware Guide, Chapter 2, “Pointing Device and Keyboard.” Getting Started Identifying External Hardware Perform system and application tasks.
Rear Panel Components Connectors Rear Panel Components: Connectors AC power connector USB connectors (2) External monitor connector Keyboard/mouse connector Parallel connector Getting Started Identifying External Hardware Connects an AC Adapter. Connect optional USB devices. Connects an optional external monitor or overhead projector. Connects an optional PS/2 keyboard or mouse.
Identifying External Hardware Vents and Jacks Rear Panel Components: Vents and Jacks Microphone jack Audio-out jack Vents for fan (2) S-video-out jack RJ-45 network jack RJ-11 telephone jack 4-10 Connects an optional single-sound channel microphone. Connects optional headphones, a headset, or powered stereo speakers.
Left Side Components Left Side Components Security cable slot Vent (1 of 3) PC Card eject button PC Card slot Diskette drive Getting Started Identifying External Hardware Attaches an optional security cable to the notebook. Provides airflow to cool internal components.
Identifying External Hardware Right Side Components Right Side Components Battery bay Optical drive bay Infrared port 1394 Connector 4-12 Holds the battery pack. Holds CD-ROM, CD-RW, DVD or DVD/CD-RW drive. Provides wireless communication between the notebook and an optional IrDA-compliant device. Connects an optional 1394 device.
Underside Components Memory and Mini PCI Compartments Underside Components: Memory and Mini PCI Compartments Mini PCI (personal computer interface) compartment Memory compartment Getting Started Identifying External Hardware Supports an optional mini PCI board such as a modem board. (A modem board is included with some notebook models.) Contains 2 memory slots for PC2100-...
Identifying External Hardware Labels Underside Components: Labels System label* Microsoft Certificate of Authenticity label* MultiPort agency approvals label* (models that ship with a wireless device only) Serial number* *The appearance and position of labels vary by model. 4-14 Provides regulatory information about the notebook.
Additional Standard Components The components included with the notebook vary by geographical region and the notebook hardware ordered. The following illustrations and tables identify the standard external components included with most notebook models. Documentation and Restore CDs Additional Standard Components: Documentation and Restore Documentation Library CD Restore CDs Getting Started...
Identifying External Hardware Cord and Cables Additional Standard Components: Cord and Cables Power cord* Modem cable Network cable (select models only) *Power cords vary in appearance by region. 4-16 Connects the AC Adapter to an ACelectrical outlet. Connects the modem to an RJ- 11telephone jack or to a country-specific modem adapter.
Adapters and Accessories Additional Standard Components: Adapters and Accessories AC Adapter* Country-specific modem adapter (included by region as required) Japan-specific outlet adapter (Japan only) *AC Adapters vary in appearance by region. Getting Started Identifying External Hardware Converts AC power to DC power. Adapts the modem cable to a non-RJ- 11 telephone jack.
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AC Adapter cable 1–3 connecting notebook to external power 1–3 connector for 4–9 identifying 4–17 light 1–3, 4–3 troubleshooting 3–2 AC power connector 4–9 Acrobat Reader installing 2–6 using 2–8 adapter for AC power cord. See AC Adapter for modem 4–17 to connect AC Adapter to electrical outlet (Japan only) 4–17...
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Index AC power 1–3, 4–9 DC power 1–3 external monitor 4–9 keyboard 4–9 mouse 4–9 overhead projector 4–9 parallel 4–9 PS/2 4–9 USB 4–9 cord, power connecting 1–3 identifying 4–16 surge protection 1–7 troubleshooting 3–2 See also cable country-specific modem adapter 4–17 currency formats, setting 2–1 customer support...
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Index pointing device (TouchPad) 4–2 rear panel 4–9 right side 4–12 top 4–3 infrared port 4–12 jack audio-out 4–10 microphone 4–10 RJ-45 network 4–10 S-video-out 4–10 telephone (RJ-11) jack 4–10 See also connector(s); infrared port Japan-specific outlet adapter 4–17 key(s) function (F1, F2, etc.) 4–7 Microsoft logo 4–6 Windows application 4–6...
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Index network cable 4–16 Modem and Networking guide 4–15 RJ-45 jack 4–10 surge protection 1–7 notebook connecting to external power 1–3 opening 1–4 turning on 1–5 num lock light 4–4 number(s) Product Key 4–14 serial 4–14 opening the notebook 1–4 operating system Product Key number 4–14 overhead projector connector 4–9...
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Index software accessing Help files in 3–5 Acrobat Reader 2–6 antivirus 2–2 installing optional 2–3 regional settings 2–1 reinstalling 3–6 screen resolution settings 2–1 setting up 1–6 Windows Product Key Number 4–14 See also Compaq utilities Software Guide 4–15 Standby described 3–3 exiting 3–3, 4–5 power/standby light 4–3...
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Index vent(s) troubleshooting 3–4 vents rear panel 4–10 viruses, computer protecting against 2–2 troubleshooting 3–6 Index-6 Web site Compaq 3–7 Microsoft 3–5 Windows Help files 3–5 regional settings 2–1 screen resolution settings 2–1 shut down procedures 1–6 Windows application key 4–6 Worldwide Telephone Numbers booklet 3–7 Getting Started...