Facsimile with Digital Answering System KX-FT938FX Model No. KX-FT938 Thank you for purchasing a Panasonic fax These units are compatible with Caller ID. machine. To use this feature, you must subscribe to the appropriate service of your service Please read these operating instructions provider.
Table of Contents 1. Installation and Quick Start dial..............21 1. Table of Contents Broadcast transmission........22 Accessories Receiving Faxes Included accessories........4 Selecting the way to use your fax machine ..23 Accessory information ........4 Receiving a fax manually – Auto answer OFF . Connections and Set up Connections ..........
1. Installation and Quick Start 1.1 Included accessories 1.3 Connections 1 Installation and Quick Star t Accessories Connections and Set up Important: 1 Telephone line cord 2 Handset L The unit will not function when there is a power failure. To make calls in emergency situations, you should connect a telephone that can function during a power failure to the telephone line.
1. Installation and Quick Start 1.4 Recording paper Close the top cover securely by pushing down on both sides. Open the top cover by pressing the top cover release button (1). For KX-FT932: Install the recording paper. Press {FAX/START}, then tear off the excess paper by pulling it towards you.
1. Installation and Quick Start Adjust the document guides (1), and insert the 1.7 Answering machine (KX- document FACE DOWN. FT938 only) 1.7.1 Recording your own greeting message {STOP} {RECORD} To send a fax: {MIC} Dial the fax number and press {FAX/START}. {SET} To make a copy: Press {RECORD} 2 times.
2. Important Information 15. Do not use this unit to report a gas leak, when in the 2 Important Information Important safety instructions vicinity of the leak. 2.1 Important safety instructions When using this unit, basic safety precautions should SAVE THESE INSTRUCTIONS always be followed to reduce the risk of fire, electric CAUTION: shock, or personal injury.
2. Important Information For business users in the European Union If you wish to discard electrical and electronic equipment, please contact your dealer or supplier for further information. Information on Disposal in other Countries outside the European Union This symbol is only valid in the European Union. If you wish to discard this product, please contact your local authorities or dealer and ask for the correct method of disposal.
3. Preparation {CALLER ID} {BROADCAST} L To use Caller ID features (page 16, 17, 18). L To transmit a document to multiple parties (page 22). {STOP} L To stop an operation or programming session. Navigator/{VOLUME}{PHONEBOOK} L To erase a character/number (page 13). Press L To search for a stored item (page 14, 21).
3. Preparation Press {MENU}. Volume 3.3 Adjusting volume SYSTEM SETUP PRESS [( )] Press {<} or {>} repeatedly to display the following. DIALLING MODE =TONE [±] Press {A} or {B} repeatedly to display the desired setting. Press {SET}. L The next feature will be displayed. {SET} {A}{B} Press {MENU}.
3. Preparation Enter the current hour/minute by selecting 2 digits for To select characters with the dial keypad each. Press {*} repeatedly to select “AM”, “PM”, or 24-hour time entry. Keypad Characters L When neither “AM” nor “PM” is displayed, 24- Space &...
3. Preparation 4. Press {>} to move the cursor to the next space and press {5} 3 times. 3.7 Your fax number LOGO=BIL| Your fax number will be printed on the top of each page sent from your unit. To change uppercase or lowercase letters Pressing the {*} button will change to uppercase or lowercase letters alternately.
4. Telephone Press {A} or {B} repeatedly to display the desired 4 Telephone Making and Answering Calls item. 4.1 Phonebook Lift the handset or press {MONITOR} (KX- The phonebook allows you to make calls without having FT932)/{SP-PHONE} (KX-FT938). to dial manually. You can store 100 names and L The unit will start dialling automatically.
4. Telephone 3. Press {ERASE}. 4.2.2 Making phone calls using the one- L To cancel erasing, press {STOP} 2 times. touch dial 4. Press {SET}. Before using this feature, store the desired names and telephone numbers for the one-touch dial feature (page 4.2 One-touch dial feature 15).
4. Telephone Recording 4.4.1 How Caller ID is displayed 4.3 Recording a telephone When an outside call is received, the calling party’s conversation (KX-FT938 only) telephone number or name will be displayed. You then have the option of whether or not to answer the call. You can record a telephone conversation.
4. Telephone The display will show the number of new calls in standby mode. 4.6 Editing a caller’s telephone 10 NEW CALLS Example: number before calling back 10:59 {CALLER ID} {CALLER ID} {A}{B}{<}{>} {FAX/START} {FAX/START} {A}{B} {MONITOR} (KX-FT932) {STOP} {MONITOR} (KX-FT932) {STOP} {SP-PHONE} (KX-FT938) {SP-PHONE} (KX-FT938)
4. Telephone 4.7 Erasing caller information 4.8 Storing caller information into the phonebook / one-touch dial {CALLER ID} {ERASE} Important: L This feature is not available if the caller information does not include a telephone number. 4.8.1 Into the phonebook {CALLER ID} {STOP} {MENU}...
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4. Telephone Press {CALLER ID}. Press {A} or {B} repeatedly to display the desired item. Press {MENU}. Select a station key. For stations 1–5: Press the desired station key. For stations 6–10: Press {LOWER}, then press the desired station key. L If you do not need to edit the name, skip to step If a name is required, enter up to 16 characters for the name (page 12).
5. Fax L Using the “FINE”, “SUPER FINE” and “PHOTO” 5 Fax Sending Faxes settings will increase transmission time. 5.1 Sending a fax manually L If the resolution setting is changed during feeding, it will be effective from the next page. To redial the last number {STOP} 1.
5. Fax Maximum document size 5.3 Sending a fax using the phonebook / one-touch dial Before using this feature, store the desired names and telephone numbers into the phonebook (page 14) or one-touch dial (page 15). 216 mm {STOP} Effective scanning area L Shaded area will be scanned.
5. Fax Press {MENU}. 5.4 Broadcast transmission Press {*}. By storing phonebook items (page 14) or one-touch dial Press {A} or {B} repeatedly to display the desired (page 15) into the broadcast memory, you can send the item you want to add. same document to multiple parties (up to 20).
5. Fax 1. Insert the document. L The {AUTO ANSWER} indicator turns ON. 2. Press {>}. 3. Press {A} or {B} repeatedly to display “<ONE TIME BROAD>”. 4. Press {SET} to start programming the parties you want to send the document to. 5.
5. Fax L The {AUTO ANSWER} indicator turns OFF. L The {AUTO ANSWER} indicator turns OFF. Note: L Make sure feature #73 is set to “TEL” beforehand (page 35). How to receive phone calls and faxes You have to answer all calls manually. To receive a fax, press {FAX/START}.
5. Fax B If you do not answer the call, the unit will activate Note: L To receive fax documents using the extension the fax function. telephone, make sure remote fax activation is turned L Some fax machines do not generate fax calling ON beforehand (feature #41 on page 34).
5. Fax How phone calls and faxes are received How faxes are received When receiving calls, the unit works as an answering When receiving calls, the unit will automatically answer machine and/or fax. all calls and only receive fax documents. L If the call is a phone call, the unit will record the Note: caller’s message automatically.
6. Copy 6 Copy Copying 6.1 Making a copy {STOP} {COPY} {A}{B} Open the document feeder tray (1), then adjust the width of the document guides (2) to fit the actual size of the document. Insert the document (up to 10 pages) FACE DOWN until a single beep is heard and the unit grasps the document.
7. Answering Machine (KX-FT938 only) Press {ERASE} 2 times. 7 Answering Machine (KX-FT938 only) Greeting 7.1 Recording your greeting Press {SET}. L To cancel erasing, press {STOP}. message Press {SET}. You can record your own greeting message for TAM/FAX mode, for a maximum of 16 (default) or 60 seconds in Note: length.
7. Answering Machine (KX-FT938 only) Example: To erase all messages Press {ERASE} while the unit is idle. Press {SET}. L To cancel erasing, press {STOP}. Press {SET}. Remote Operation {STOP} {PLAYBACK} {ERASE} {A}{B}{<}{>} Press {PLAYBACK}. L Only new messages will be played. L Adjust the speaker volume using {A} or {B}.
7. Answering Machine (KX-FT938 only) L This indicates the number of new messages. 7.4 Operating from a remote 2. New messages will be played back. location When there are no new messages Short beep will not sound. You can call your unit from a remote location and access 1.
7. Answering Machine (KX-FT938 only) – 12345678: Your pager access code, if required. Turning pager call ON or OFF – 5555 (example): Message you want displayed You must program a pager number beforehand (feature on your pager. #70, page 31). Press {SET}.
8. Programmable Features 8 Programmable Features Features Summary To program by entering the program code number 8.1 Programming directly You can select a feature by directly entering its program code (# and a 2-digit number) instead of using {<} or {>}.
8. Programmable Features See page 11 for details. Code #06: Changing the ring setting in TAM/FAX mode (KX-FT938 only) Code #17: Setting the ringer type for outside calls TAM RING COUNT EXT RINGER TYPE RINGS=2 [±] =RINGER 1 [±] To change the number of rings before the unit answers a To set the ringer type from one of 3 types for outside call in TAM/FAX mode.
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8. Programmable Features 4. Press {#} then {2}{5}. If you wish to use an extension telephone (page 24) to receive faxes, activate this feature and program the 5. Press {A} or {B} repeatedly to select “ON”. activation code. 6. Press {SET}. 1.
8. Programmable Features L This feature is not valid if you select “PHOTO” Code #78: Changing the TEL/FAX delayed ring resolution for sending (page 20) or copying (page 27) setting a document. TEL/FAX RING RINGS=2 [±] Code #59: Setting the print contrast PRINT CONTRAST If you use an extension telephone in TEL/FAX mode, =NORMAL...
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8. Programmable Features {#}{0}{4} Sending report {#}{2}{5} Delayed transmission – {1}: “ON” – {1}: “ON” – {2}: “OFF” – {2}: “OFF” (default) – {3}: “ERROR” (default) L If you select “ON”, next enter the fax number and transmission time using the dial keypad (see feature {#}{0}{6} FAX ring count (KX-FT932 only) #25 on page 33 for details).
9. Help 9 Help 9.1 Error messages – Reports If a problem occurs during fax transmission or reception, one of the following messages will be printed on the sending and journal reports (page 20). Message Code Cause & Solution COMMUNICATION ERROR 40-42 L A transmission or reception error occurred.
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9. Help Display Cause & Solution “FAX IN MEMORY” L The unit has a document in memory. See the other displayed message instructions to print out the document. For fax memory capacity, see page “FAX MEMORY FULL” L The memory is full of received documents due to a lack of recording paper or a recording paper jam.
9. Help Troubleshooting 9.3 When a function does not work, check here If you still have difficulties after following the instructions in this section, reset the unit. To reset the unit, disconnect the power cord, then reconnect it. 9.3.1 Initial settings Problem Cause &...
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9. Help 9.3.3 Fax – sending Problem Cause & Solution I cannot send documents. L The telephone line cord is connected to the [EXT] jack on the unit. Connect to the [LINE] jack (page 4) (KX-FT932 only). L The other party’s fax machine is busy or has run out of recording paper. Try again.
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9. Help Problem Cause & Solution The printing quality is poor. L The thermal head is dirty. Clean it (page 45). L Adjust the print contrast using feature #59 (page 35). L If documents can be copied properly, the unit is working normally. The other party may have sent a faint document or there may be something wrong with the other party’s machine.
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9. Help Problem Cause & Solution I cannot retrieve recorded L Activate the remote operation feature by setting the remote operation ID messages from a remote beforehand (feature #11 on page 33). location. L Press the remote operation ID correctly and firmly (page 30). L The unit is not in TAM/FAX mode.
10. Maintenance Install the recording paper and close the top cover 10 Maintenance Jams securely by pushing down on both sides (see page 5 10.1 Recording paper jams for details). Open the top cover by pressing the top cover release button (1).
10. Maintenance Cleaning 10.3 Document feeder / scanner 10.4 Thermal head cleaning glass cleaning If smudges or black/white lines appear on a copied/received document, check whether there is dust Clean the document feeder when: on the thermal head. Clean it to remove the dust. –...
11. General Information 11 General Information Printed Repor ts 11.1 Reference lists and reports You can print out the following lists and reports for your reference. Setup list: provides you with the current settings of the programming features (page 32 to page 35). Telephone number list: provides you with names and numbers which are stored in the phonebook and one-touch dial feature.
11. General Information ■ Voice memory capacity (KX-FT938 only): Specifications Approx. 18 minutes of recording time including greeting 11.2 Specifications message when no documents are in memory ■ Applicable lines: *1 Transmission speed depends upon the contents of Public Switched Telephone Network the pages, resolution, telephone line conditions and ■...
11. General Information User record 11.3 User record For your future reference Date of purchase Serial number (found on the rear of the unit) Dealer’s name and address Dealer’s telephone number Attach your sales receipt here.
12. Index Friendly reception: 34 12. Index 12.1 Index J Jams Document: 44 # #01 Date and time: 11 Recording paper: 44 #02 Your logo: 12 Journal report: 20, 33 #03 Your fax number: 13 L Logo: 12 #04 Sending report: 20, 32 #06 FAX ring setting: 32, 33 M Manual answer setting: 35 #06 TAM ring setting: 26, 33...
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