Paper Feeding Problems
I Paper does not feed properly.
The multi-purpose tray may contain too many sheets.
• Make sure you load the correct quantity (1 p. 5-2).
The paper may not be loaded correctly.
• Make sure the paper stack is loaded correctly in the multi-purpose tray (1 p. 2-14).
I Multiple sheets feed together into the FAX.
The paper may not be loaded correctly.
• Make sure the paper stack is loaded correctly in the multi-purpose tray (1 p. 2-14).
The multi-purpose tray may contain too many sheets.
• Make sure you load the correct quantity (1 p. 5-2).
Different types of paper may be loaded in the multi-purpose tray.
• Load only one type of paper.
• Make sure you load paper that meets the requirements for the FAX (1 p. 5-2).
• Let the paper run out before refilling the multi-purpose tray. Avoid mixing new stock
with paper already loaded.
I Repeated paper jams occur.
The paper you are using may be causing the jams.
• Make sure you load paper that meets the requirements for the FAX (1 p. 5-2).
Faxing Problems
Sending Problems
I Cannot send a fax.
The FAX may not be set for the correct telephone line type.
• Make sure the FAX is set for the correct telephone line type (1 p. 3-8).
The document may not be loaded correctly.
• Make sure the document is loaded correctly in the ADF (1 p. 4-3).
• Make sure the operation panel is closed.
The one-touch speed dialling button or coded speed dialling code you entered
may not be registered correctly.
• Check that the speed dialling settings are registered correctly (1 Chapter 6).
Chapter 13
13-13
Troubleshooting