* Approximately three seconds per page document transmission time based on Canon FAX Standard Chart No. 1 (Standard Mode) at 33.6 Kbps modem speed. The Public Switched Telephone Network (PSTN) currently supports 28.8 Kbps modem speeds or lower, depending on telephone line conditions.
Chapter 1: Introduction Type Conventions Used in This Guide... Customer Support ... Important Safety Instructions... Chapter 2: Setting Up Unpacking the FAX ... Removing Shipping Materials... Assembling the FAX ... Making Connections ... Connecting the Telephone Line Cord and External Devices ... Connecting the Power Cord ...
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Chapter 5: Paper Handling Paper Requirements ... Printable Area... Selecting Paper for Your FAX... Loading Paper ... Selecting Face-Up or Face-Down Paper Delivery ... Changing the Paper Size Setting ... Adjusting the Toner Saver Setting ... Chapter 6: Speed Dialling What is Speed Dialling?...
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Deleting a Document Stored in Memory ... Polling ... What is Polling? ... Polling Receiving ... Polling Another Fax Machine ... Cancelling Polling Receiving ... Polling Sending ... Setting Up the Polling Box... Scanning a Document into the Polling Box ...
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Chapter 10: Copying Documents You Can Copy ... Making Copies ... Making a Quick Single Copy... Chapter 11: Reports and Lists Summary of Reports and Lists... ACTIVITY REPORT ... 11-3 TX (Transmission) REPORT... MULTI TX/RX (Transaction) REPORT ... 11-5 RX (Reception) REPORT ... Chapter 12: Maintenance Periodic Cleaning ...
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Facsimile ... Copier... Telephone... Printer... Appendix B: FAX-L290 Instructions Introduction... Differences Between the FAX-L290 and FAX-L240... Using Your Documentation ... Unpacking the FAX-L290 ... Connecting the FAX-L290 to Your PC ... Print Media Requirements ... Printable Area... Selecting Print Media...
Error Correction Mode. The ability of your FAX to reduce system and line errors when sending to or receiving from a fax machine with ECM capability. Group 3. A system that uses encoding schemes to transmit image data while reducing the amount of data that needs to be transmitted, thus reducing transmission time.
Chapter 13. If you cannot solve the problem or if you think your FAX needs servicing, contact your local authorised Canon dealer or the Canon help line. Chapter 1...
Never attempt to disassemble the unit: opening and removing its interior Caution covers will expose you to dangerous voltages and other risks. For all service, contact your local authorised Canon dealer or the Canon help line. ■ Handling and Maintenance •...
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• Unplug the FAX from the wall outlet and contact your local authorised Canon dealer or the Canon help line in any of the following cases: – When the power cord or plug is damaged or frayed. – If liquid has spilled into the unit.
If you notice anything unusual (smoke, strange odours, noises) around the FAX, unplug the unit immediately. Contact your local authorised Canon dealer or the Canon help line. • Do not allow anything to rest on the power cord, and do not place the unit where the cord will be walked on.
❏ Unpacking the FAX ... • Removing Shipping Materials ... ❏ Assembling the FAX... ❏ Making Connections ... • Connecting the Telephone Line Cord and External Devices... • Connecting the Power Cord... ❏ Setting the Language and Country... ❏ Main Components of the FAX... •...
Unpacking the FAX Before unpacking your FAX, be sure to choose a suitable location for it ( Carefully remove all items from the box. You should have someone help you hold the box while you lift out the FAX and its protective packaging. Save the carton and packaging in case you need to transport the FAX in the future.
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If any items are damaged or missing, notify your local authorised Canon dealer or the Canon help line immediately. • Important! Save your sales receipt for proof of purchase in case your unit requires warranty service. Note • If you have purchased the optional handset, see Appendix C for the items included.
Removing Shipping Materials Follow this procedure to remove the shipping materials. Keep them in case you need to transport the unit in the future. Remove all shipping tapes from the FAX. The actual shipping materials may differ in shape, quantity, and position from the ones shown above.
Assembling the FAX Follow this procedure to assemble your FAX: Attach the paper loading warning label to the left of the multi- purpose tray. Insert the ends of the document support into the slots on the unit. For details on attaching the optional handset to your FAX, see Appendix C. Note Chapter 2 Insert the tabs on the...
Making Connections Connecting the Telephone Line Cord and External Devices Your FAX has three jacks on the side for connection of the following: • Telephone line cord • Optional handset or telephone • Additional telephone, answering machine, or data modem If you only have one telephone line and plan to use your FAX for receiving both faxes and voice calls, you will need to connect the optional handset, a telephone, or an answering machine to your unit.
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• Canon cannot guarantee that all answering machines will be compatible with your unit, due to varying specifications. Note • If you have connected an external device to your FAX, be sure to set the correct receive mode ( •...
Connecting the Power Cord Before connecting the power cord, see Power Supply, p. 1-6. Follow this procedure to connect the power cord: Connect the supplied power cord to the power cord connector. Then connect the other end into a properly grounded 200-240 V AC three-prong outlet.* The FAX has no power switch, so its power is on as long as it is plugged in.
LCD display. For some countries, you also need to select the country where you are using the FAX machine. The FAX machine automatically switches the selectable settings and the default settings in the menus to suit the selected country.
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Press Set. The FAX enters standby mode. Once you have selected the language and country, these setting menus will not appear next time you connect the power cord. • To check the settings made by the country selection, you can print the LIST p.
Main Components of the FAX MULTI-PURPOSE TRAY COVER SUPPORT TRAYS FACE-DOWN DELIVERY SLOT DOCUMENT GUIDES ADF (AUTOMATIC DOCUMENT FEEDER) OPERATION PANEL PAPER DELIVERY SELECTOR FX-3 TONER CARTRIDGE COMPARTMENT PAPER RELEASE LEVER Chapter 2 PAPER REST PAPER GUIDES MULTI-PURPOSE TRAY LATCH FRONT COVER FACE-UP DELIVERY SLOT DOCUMENT SUPPORT...
Operation Panel The language used for the Operation Panel varies depending on the country of purchase. The following illustration shows the Operation Panel in English. • Receive Mode Button Chapter 8) • R Button p. 3-9) • Hook Button pp. 6-17, 7-6, 9-3) PQRS WXYZ •...
Installing the Toner Cartridge This section describes how to install the toner cartridge in the FAX for the very first time. If you are replacing a used toner cartridge, see p. 12-7. Before installing the toner cartridge, be sure to read the following: •...
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Follow this procedure to install the toner cartridge in the FAX: Make sure the FAX is plugged in. Lift the latch and open the front cover. Do not open the front cover without lifting the latch since this may Caution damage your unit.
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Place and support the toner cartridge on a flat, clean surface, then gently pull on the plastic tab to remove the plastic seal. • Use a firm, even pull to avoid breaking the seal. Hold the toner cartridge by its handle and insert it into the FAX as far as it will go, making sure that its tabs are aligned with the rails inside the unit.
Loading Paper This section explains how to load plain paper in the multi-purpose tray. For complete details on paper requirements and selecting paper for your FAX, see Chapter 5. Before loading paper, be sure to read the following: The laser printing process uses high temperatures to fuse toner to the paper. Use paper that will not melt, vaporise, discolour, or emit dangerous fumes at Caution temperatures near 170 C.
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Follow this procedure to load a stack (maximum 10 mm stack height) of A4-size plain paper in the multi-purpose tray: Remove the multi-purpose tray cover from the FAX. Prepare a stack of paper by tapping it on a flat surface to even its edges. Open the paper guides to the approximate width of the stack.
Replace the multi-purpose tray cover. • Be sure to replace this cover to prevent dust accumulating inside the unit. Adjust the paper delivery selector if necessary ( Your FAX is now ready to print. Testing the FAX Once you have assembled the FAX, installed the toner cartridge, and loaded paper, you can make sure the FAX is printing properly by making several copies of a document ( p.
❏ Guidelines for Entering Numbers, Letters, and Symbols ... • Correcting a Mistake... ❏ Registering Sender Information ... • What is Sender Information? ... • Entering the Date and Time ... • Registering Your FAX Number and Name ... ❏ Setting the Telephone Line Type ... ❏...
Guidelines for Entering Numbers, Letters, and Symbols When you come to a step that requires you to enter a name or number, refer to the table below to determine which numeric button to press for the character you want: Button Uppercase Letter Mode ( Uppercase Letter...
■ Changing Between Number and Letter Modes Press to select number mode ( uppercase letter mode (:A), or lowercase letter mode (:a) ■ Entering Letters Press to switch to uppercase letter mode ) or lowercase letter mode ( Press the numeric button that contains the letter you want.
■ Entering Numbers Press to switch to number mode Press the numeric button that contains the number you want. • To enter a space, press Space. Continue entering other numbers using the numeric buttons. ■ Entering Symbols Press # repeatedly until the symbol you want appears.
Registering Sender Information What is Sender Information? When you receive a fax, the name of the person or company who sent you the fax, their fax/telephone number, and the date and time of transmission may be printed in small type at the top of each page. This information is called the Sender information or the Transmit Terminal Identification (TTI).
Entering the Date and Time Follow this procedure to set the current date and time: Open the one-touch speed dial panel. Press Data Registration. Press Set three times. • The date and time currently set for your FAX are displayed. Use the numeric buttons to enter the correct day, month, year, and time in this order.*...
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To check the sender information registered in your FAX, you can print the USER’S DATA LIST ( p. 14-2). Note Chapter 3 NIT TELEPHONE # TEL= TEL= DATA ENTRY OK NIT NAME CANON _ DATA ENTRY OK TX TERMINAL ID 15:00 Registering Information 123 4567 FaxOnly...
Setting the Telephone Line Type Before using your FAX, make sure it is set for the telephone line type of your telephone system. If you are unsure of your telephone line type, check with your local telephone company. Follow this procedure if you need to change the telephone line type setting: Open the one-touch speed dial panel.
Dialling Through a Switchboard A PBX (Private Branch Exchange) is an on-site telephone switchboard. If your FAX is connected through a PBX or other telephone switching system, you have to dial the outside line access number first, and then the number of the party you are calling. To facilitate this procedure, you can register the PBX access type and the outside line access number under the R button so that you only need to press this button before dialling the fax/telephone number you want to reach.
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■ If you selected Press Set. Press Stop to return to standby mode. ■ If you selected Press Set. Use the numeric buttons to enter the outside line access number (max. 19 digits). Press Redial/Pause to enter a pause. Press Set. Press Stop to return to standby mode.
Setting the Summer Time* Some countries adopt the summer time system that shifts the clock time ahead or back according to the change in seasons. You can select if the time information in your FAX changes to match your country’s summer time system and set the day and time when the summer time begins and ends.
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■ If you selected Press Set three times. which the summer time starts. Press Set twice. which the summer time starts. • You can select from the following: IRST WEEK – SECOND WEEK – THIRD WEEK – OURTH WEEK – LAST WEEK –...
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Press Set three times. and Set to select the month, week, day of the week, and time when the summer time ends, as in steps 10 to 16 for the OCTO ER LAST WEEK, settings. (e.g. SUNDAY 03:00 Press Set. Press Stop to return to standby mode.
❏ Document Requirements... • Scanned Area of a Document ... ❏ Loading Documents ... • Adding Pages to the Document in the ADF ... Chapter 4 Chapter 4 Document Handling Document Handling...
Document Requirements The documents you load in the ADF for sending and copying must meet the following requirements: One-page document Size Max. 216 mm u Approx. 1 m Min. 148 Quantity 1 sheet Thickness 0.06 to 0.23 mm Weight 35 to 240 g/m ■...
Loading Documents Follow this procedure to load documents in the ADF: Adjust the document guides to the width of the document. Gently insert the top of the document, face down, in the ADF until you hear a beep. • Tap multipage documents on a flat surface to even the edges before inserting them in the ADF.
Adding Pages to the Document in the ADF If you need to add pages to your document in the ADF, wait until the last page starts feeding, then load up to 30 additional pages (10 legal size). The last and first page should overlap by about 2.5 cm.
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❏ Paper Requirements ... • Printable Area ... ❏ Selecting Paper for Your FAX... ❏ Loading Paper ... ❏ Selecting Face-Up or Face-Down Paper Delivery... ❏ Changing the Paper Size Setting... ❏ Adjusting the Toner Saver Setting ... Chapter 5 Chapter 5 Paper Handling Paper Handling...
Paper Requirements You can load the following paper in the multi-purpose tray: Paper Size Setting (Letter) (Legal) CUSTOM1/LONG CUSTOM2/SHORT Once you have decided which paper you want to load, be sure to do the following: • Check that your paper is compatible with the FAX ( •...
Printable Area The shaded area shows the printable area of A4-size paper. Selecting Paper for Your FAX Follow these guidelines when selecting paper: • To prevent paper jams in the multi-purpose tray, do not use any of the following: – Wrinkled or creased paper –...
Selecting Face-Up or Face-Down Paper Delivery ■ Paper Path Understanding how paper feeds through the FAX will help you determine which paper delivery slot is appropriate for the task you are performing. First, the paper travels to the toner cartridge where a laser beam “draws” the print image on the drum, which in turn applies toner to the paper.
■ Selecting Paper Delivery Before selecting paper delivery, be sure to take note of the following: • Always set the paper delivery selector before printing ( • Changing paper delivery while the unit is printing will cause problems. Wait for the printout to exit the unit completely before changing paper delivery.
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You can also use face-up delivery when copying or receiving a large number of pages. Note In this case, place the FAX near the edge of a table so that the pages can fall away from the unit and avoid blocking the face-up delivery slot.
Changing the Paper Size Setting The multi-purpose tray is factory-set for loading A4-size paper. If you want to load a different paper size ( Open the one-touch speed dial panel. Press Data Registration. Press Set. Use ▼ or ▲ to select Press Set.
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Use ▼ or ▲ to select the custom paper size setting. • You can select from the following: USTOM1/LONG – USTOM2/SHORT – • For details on the paper sizes above, see p. 5-2. Press Set. Press Stop to return to standby mode. Paper Handling (Default) E ONOMY PRT...
Adjusting the Toner Saver Setting By enabling the toner saver setting, you can reduce toner consumption of the toner cartridge by approximately 30% to 40%. This will extend the toner cartridge life. By enabling this setting, print quality will be reduced. For highest print quality, disable this setting.
What is Speed Dialling? Instead of having to dial a fax or telephone number using regular dialling (i.e. with the numeric buttons), you can simplify the dialling procedure by registering the fax/ telephone number for speed dialling. This will reduce the number of buttons you need to press to dial the fax/telephone number, making it convenient for frequently dialled numbers.
( – set the transmission type for the fax number you have registered. You can set a subaddress and/or password if the other party’s fax machine requires these settings. Follow this procedure to register one-touch speed dialling: Open the one-touch speed dial panel.
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If you have already registered a name that you want to keep, ignore this step. Press Set. Speed Dialling to delete the rightmost digit. EL=20 545 8545_ DA A EN RY OK NAME Canon EUROPA _ DA A EN RY OK OP IONAL SE ING Chapter 6...
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This completes the basic one-touch speed dialling settings. To continue registering other one-touch speed dialling buttons, press Data Registration and repeat the procedure from step 5. -or- To end registering one-touch speed dialling buttons, press Stop to return to standby mode. -or- To register the transmission type for the current button you are registering, continue...
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The other party’s fax machine may require an ITU-T standard subaddress and/or password to receive faxes. The subaddress/password you register here must match exactly the one(s) registered on the other party’s fax machine. Contact the other party to check their settings.
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Press Set. To continue registering other one-touch speed dialling buttons, repeat the procedure from step 5. -or- Press Stop to return to standby mode. • Use the destination labels provided with your FAX to label the one-touch speed dialling buttons. Stick the labels above each corresponding button. Note •...
( – set the transmission type for the fax number you have registered. You can set a subaddress and/or password if the other party’s fax machine requires these settings. Follow this procedure to register coded speed dialling: Open the one-touch speed dial panel.
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If you are unsure how to enter characters, see p. 3-2. • If you have already registered a name that you want to keep, ignore this step. Chapter 6 ELEPHONE NUMBER EL=_ EL=3 3758 2111_ DA A EN RY OK NAME Canon Inc. _ Speed Dialling...
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Press Set. This completes the basic coded speed dialling settings. To continue registering other coded speed dialling codes, press Data Registration and repeat the procedure from step 7. -or- To end registering coded speed dialling codes, press Stop to return to standby mode. -or- To register the transmission type for the current code you are registering, continue...
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The other party’s fax machine may require an ITU-T standard subaddress and/or password to receive faxes. The subaddress/password you register here must match exactly the one(s) registered on the other party’s fax machine. Contact the other party to check their settings.
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Press Set. To continue registering other coded speed dialling codes, repeat the procedure from step 7. -or- Press Stop to return to standby mode. To check your entries, you can print a list of all the numbers and names registered for coded speed dialling ( Note when dialling.
Registering Group Dialling If you frequently send documents to the same group of fax numbers, you can “group” these numbers under a one-touch speed dialling button or coded speed dialling code. You can then send to all the fax numbers in the group in one quick and simple operation.
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❏ To register a group under a coded speed dialling code: Press Coded Dial, then use the numeric buttons to enter the coded speed dialling code ( register the group. • If a coded speed dialling code has already been registered, SPEED Note Press Set twice.
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To check your entries, you can print a list of all the numbers and names registered for group dialling ( it when dialling. Chapter 6 p. 6-18). You may want to keep this list near your FAX to refer to NAME Canon GROUP 2 :1 DATA ENTRY OK 04=1-TOUCH SPD 15:00 FaxOnly Speed Dialling...
Using Speed Dialling Once you have registered fax/telephone numbers for one-touch speed dialling p. 6-3), coded speed dialling ( begin to send documents or make telephone calls with speed dialling. Sending a Document With Speed Dialling Follow this procedure to send a document using one-touch speed dialling, coded speed dialling, or group dialling: Load the document, face down in the ADF p.
Making a Telephone Call With Speed Dialling Follow this procedure to dial a telephone number registered for one-touch or coded speed dialling on your FAX: Make sure you have connected the optional handset or a telephone to the FAX ( Press Hook.
Printing Speed Dialling Lists To check the fax/telephone numbers and names registered for speed dialling, you can print the speed dialling lists. You may want to keep these lists near your FAX to refer to them when dialling. Follow this procedure to print speed dialling lists: Open the one-touch speed dial panel.
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CONNECTION ID Canon ITALIA REGULAR TX Canon OPTICS PSWD/SUBADD. Canon AUSTRALIA Canon AUSTRALIA REGULAR TX Canon CANADA Canon GROUP 2 Canon ITALIA Canon OPTICS IF YOU PRESS IN STEP 7 ( THE DESTINATIONS ARE LISTED IN ALPHABETICAL ORDER (SORTED). CANON CANON...
Canon TOKYO REGULAR TX CONNECTION ID CONNECTION TEL Canon FRANCE REGULAR TX Canon U.S.A. REGULAR TX Canon DEUTSCH. Canon GROUP 1 Canon FRANCE Canon UK PSWD/SUBADD. Canon GROUP 1 Canon TOKYO Canon U.S.A. Canon UK IF YOU PRESS THE DESTINATIONS ARE LISTED IN ALPHABETICAL ORDER (SORTED).
Preparing to Send a Fax Documents You Can Fax For information on the types of documents you can fax, their requirements, and details on loading documents, see Chapter 4. Setting the Scanning Resolution You can set the scanning resolution of documents you send. The higher the resolution the higher the output quality at the other end, but the slower the transmission speed.
Setting the Scanning Contrast You can adjust the degree of contrast at which your document is scanned for sending and copying. Adjust according to how light or how dark your document is. Follow this procedure to set the scanning contrast for sending and copying: Open the one-touch speed dial panel.
Dialling Methods There are several ways of dialling the fax number(s) you want to send to. They are as follows: • Regular Dialling Dial a fax number by using the numeric buttons, similar to dialling a telephone number. • One-Touch Speed Dialling Dial a fax number by pressing the one-touch speed dialling button (01 to 24) assigned to the fax number.
(“9”, for example), add a pause after that number by pressing Redial/Pause p. 9-2). Based on Canon FAX Standard Chart No. 1, standard mode. Chapter 7 MEMORY USED 0% (Currently used memory) DOCUMENT READY p.
Press Start/Copy to begin scanning for sending, or if you used speed dialling, wait a few seconds for the FAX to begin scanning automatically. • If you do not want the FAX to begin scanning automatically after a few seconds, disable the TIME OUT setting p.
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When you hear the high-pitched signal of the other party’s fax machine, press Start/Copy and hang up to begin sending the document. • If using the handset, be sure to hang up after you press Start/Copy on the FAX, otherwise the call will be disconnected.
Cancelling Sending Follow this procedure if you want to stop sending a document before transmission is completed: ■ If you are sending a document using manual sending via the handset: Press Stop. • The transmission is cancelled. • The FAX prints an ERROR TX REPORT ( ■...
Redialling When the Line is Busy There are two methods of redialling: Manual redialling and Automatic redialling. This section explains these two methods. Manual Redialling Press Redial/Pause to dial the last number you dialled with the numeric buttons. (This starts redialling regardless of whether automatic redialling is enabled.) Cancelling Manual Redialling To cancel manual redialling, press Stop.
Press Stop. • The FAX asks you to confirm that you want to cancel automatic redialling. Press to cancel redialling. • Redialling is not cancelled until you press • If you change your mind and want to continue redialling, press #. •...
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Use ▼ or ▲ to select the setting you want. • You can select from the following: – Enables automatic redialling. – Disables automatic redialling. ■ If you selected Press Set. Press Stop to return to standby mode. ■ If you selected Press Set twice.
Sending the Same Document to Several Fax Numbers (Sequential Broadcasting) This feature, also called Sequential Broadcasting, allows you to send the same document to several fax numbers in one operation. Simply load the document, enter the fax numbers, and the FAX will then scan the document into its memory and send the document to all the fax numbers you entered, one after the other.
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• You can enter the fax numbers in any order. • If you enter a wrong destination, press Clear, then enter the correct destination. Note • You must enter the second destination within five seconds of entering the first one. All subsequent destinations must be entered within 10 seconds.
Delayed Sending Your FAX allows you to scan a document into its memory and send it automatically to as many as 125 fax numbers at a preset time within the next 24 hours. This is called Delayed sending or Timer sending. By using this feature, you can take advantage of lower long distance rates at night, for example.
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Enter up to 125 fax numbers you want to send to using any of the following methods: ❏ One-touch speed dialling: Press the one-touch speed dialling button(s) you want. ❏ Coded speed dialling: Press Coded Dial, then use the numeric buttons to enter the two-digit code you want.
Printing a Document Set for Delayed Sending Follow this procedure to print a document stored in memory for delayed sending: When you print a document stored in memory for delayed sending using the following procedure, the print is reduced to 90% of the original. Note Open the one-touch speed dial panel.
Deleting a Document Set for Delayed Sending Follow this procedure to delete a document stored in memory for delayed sending: Open the one-touch speed dial panel. Press Delayed Transmission. Use ▼ or ▲ to select Press Set. Use ▼ or ▲ to select the transaction number TX/RX NO.
Receiving Methods The FAX provides you with several modes for receiving faxes. To determine which mode best suits your requirements, refer to the table below: Receive Mode AX ONLY MODE ax/Tel Mode MANUAL MODE ANS.MACHINE MODE Once you have decided which mode is suitable for your needs, set the mode as described in this chapter.
Receiving Faxes Automatically: FAX ONLY MODE If you have a separate telephone line for fax use only, connect your FAX to this line and set FAX ONLY MODE. Your FAX will answer all calls as fax calls. Setting FAX ONLY MODE Press Receive Mode to select MODE •...
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Confirm that FaxOnly is displayed in the LCD. • If FaxOnly is not displayed, press Receive Mode to select MODE . After a few seconds, the LCD returns to standby mode. The FAX treats all incoming calls as fax calls. It receives faxes automatically and disconnects any voice calls.
Receiving Both Faxes and Telephone Calls Automatically: Fax/Tel Mode Set this mode if you only have one telephone line for fax and telephone use and want your FAX to automatically switch between fax and voice calls. For this mode, you need to connect the optional handset or a telephone to your FAX p.
If you set Fax/Tel Mode, you can control precisely how the FAX handles incoming calls by adjusting the following settings: ING STA T TIME – call is from a fax machine or from a telephone (default: 8 seconds). F/T ING TIME – is from a telephone (default: 22 seconds).
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Follow this procedure to set the Fax/Tel Mode options: Follow steps 1 to 9 on page 8-5. Press Set. Use the numeric buttons to enter the STA T TIME duration. • You can select from 0 to 30 seconds.* • See the previous page for details on this setting.
Receiving Faxes Manually: MANUAL MODE Set this mode if you only have one telephone line that you use mainly for voice calls, and only occasionally to receive faxes. For this mode, you will need to connect the optional handset or a telephone to your FAX to be able to receive voice calls and also to manually activate reception of documents.
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Start your conversation. If the caller wants to send a fax after talking to you, ask them to press the start button on their fax machine. When you hear a beep, press Start/Copy on your FAX and hang up to begin receiving the document.
– in the message, tell your callers how to send a fax. For example: “Hello. I can’t answer the phone right now, but please leave a message after the beep. If you would like to send a fax, press the start button on your fax machine after you finish your message. Thank you.”...
Receiving is not cancelled until you press • If you change your mind and want to continue receiving, press #. * Based on Canon FAX Standard Chart No. 1, standard mode. Chapter 8 E ORY RX , p. 14-7). YES=( ) NO=(#) TX/RX AN ELLED TX/RX NO.
• Deleting a Document Stored in Memory... ❏ Polling ... • What is Polling?... • Polling Receiving... Polling Another Fax Machine ... 9-10 Cancelling Polling Receiving ... 9-12 • Polling Sending... Setting Up the Polling Box ... Scanning a Document into the Polling Box...
Special Dialling Entering Pauses in a Fax/Telephone Number You may need to enter pauses in a fax/telephone number in the following situations: – When you dial or register an overseas number. The length and position of the pause depends on the telephone system of your country. –...
Switching Temporarily to Tone Dialling Many information services for banks, airline reservations, hotel reservations, etc., require tone dialling for their services. If your FAX is set for pulse dialling p. 3-8), follow this procedure to set the unit temporarily for tone dialling: To talk to the other party, you will need to connect the optional handset or a telephone to your FAX ( p.
Confirming a Dial Tone* This feature allows you to set your FAX to listen for and detect a dial tone in the middle of a fax/telephone number before dialling the rest of the number. This is called Dial tone detection. Follow this procedure for dial tone detection during regular dialling or when registering a number for speed dialling: When you come to the step that requires you...
Printing a Document Stored in Memory Follow this procedure to print a document stored in memory: When you print a document stored in memory using the following procedure, the print is reduced to 90% of the original. Note Open the one-touch speed dial panel. Press Memory Reference.
Sending a Document Stored in Memory Follow this procedure to send a document received in memory: Open the one-touch speed dial panel. Press Memory Reference. to select Press Set. to select the transaction number TX/ X NO. ) of the document you want to send.
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❏ Regular dialling: Use the numeric buttons to enter the fax number you want, then press Set. • You can only enter one fax number this way. • If you enter a wrong destination, press Clear, then enter the correct destination. •...
Deleting a Document Stored in Memory Follow this procedure to delete a document stored in memory: Open the one-touch speed dial panel. Press Memory Reference. to select Press Set. to select the transaction number TX/RX NO .) of the document you want to delete.
• If the other party is using a Canon fax machine and their unit does not support subaddress/password transactions, ask them to set the polling ID on their fax machine to 255 or 11111111 binary.
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Follow this procedure to poll one or several fax machine(s): Open the one-touch speed dial panel. Press Polling. to select Press Set. Enter up to 125 fax numbers you want to poll using any of the following methods: ❏ One-touch speed dialling: Press the one-touch speed dialling button(s) you want.
Your FAX can be set to hold the document in its polling box until it is polled by one fax machine, or it can be set to continue to hold it so that several fax machines can retrieve the document (see below for details).
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• If you do not want to register a password, ignore this step. Chapter 9 ETUP FILE FILE NAME Canon Dpt. 1_ :1 DATA ENTRY OK PA WORD PA WORD PA WORD 1 _ 234 TX PA WORD #123456...
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Press Set twice. in the FAX’s memory after it is polled. • You can select from the following: – The document in the polling box is deleted after it is retrieved by one fax machine. – The document in the polling box remains in the polling box so that it can be retrieved by an unlimited number of fax machines.
When another fax machine polls your FAX, the following conditions apply: • If you registered a password for the polling box, the other party’s fax machine must request the document with this exact same password. • If you have not registered a password for the polling box, but the other fax machine requests the document from your FAX with a password, the document cannot be retrieved.
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Press Data Registration. Press Set. Press Set. • You can select from the following: CHANGE DATA – Select this setting if you want to change the polling box settings. DELETE FILE – Select this setting if you want to delete the polling box settings. ■...
Restricting Use of Your FAX By enabling this feature, you can prevent unauthorised use of your FAX to make calls and send faxes. Enabling Restriction of Your FAX Follow this procedure to enable restriction of your FAX: Open the one-touch speed dial panel. Press Data Registration.
Press Stop to return to standby mode. Restriction of your FAX is now enabled. No one can make calls or send faxes. (This setting does not restrict incoming calls or faxes.) Cancelling Restriction of Your FAX Follow this procedure to cancel restriction of your FAX: Open the one-touch speed dial panel.
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Press Set. Press Stop to return to standby mode. Restriction of your FAX is now disabled. Anyone can make calls or send faxes. Chapter 9 ASSWORD 15:00 FaxOnly Special Features 9-19...
Restricting Reception By enabling this feature, you can restrict reception of faxes to only the numbers registered for speed dialling on your FAX. This feature is useful to prevent reception of unsolicited faxes (e.g. junk mail). Follow this procedure to enable or disable receiving restriction: Open the one-touch speed dial panel.
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Press Set. Press Stop to return to the standby mode. ■ If you selected Press Set. Press Stop to return to standby mode. Chapter 9 ATE SETUP 15:00 in step 8: ATE SETUP 15:00 Special Features FaxOnly FaxOnly 9-21...
Documents You Can Copy For information on the types of documents you can copy, their requirements, and details on loading documents, see Chapter 4. Making Copies Follow this procedure to make copies: Adjust the paper delivery selector if necessary p. 5-4). Load the document, face down in the ADF p.
If you want to make multiple copies, use the numeric buttons to enter the number of copies. • You can make up to 99 copies. The FAX copies at 400 copies. For best quality output, make one copy at a time. Note Press Start/Copy to begin copying.
Summary of Reports and Lists The table below shows the lists and reports that can be printed from your FAX. Refer to the pages indicated for more details. Report or List USER’S DATA LIST ACTIVITY REPORT TX (Transmission) REPORT RX (Reception) REPORT MULTI TX/RX (Transaction) REPORT Prints after sending the same document to several fax DOC.
Please note that only one transaction number (TX/RX NO.) is assigned when you send a document to several fax numbers in one operation. Chapter 11 CANON ACTIVITY REPORT CONNECTION ID 905 795 1111 Canon CANADA 5001 AUTO RX 905 795 1111 Canon CANADA 0001 POLLING RX 03 3758 2111 Canon TOKYO 0002 B'CAST...
1 432 2060 CANON ERROR TX REPORT TX FUNCTION WAS NOT COMPLETED TX/RX NO 0004 CONNECTION TEL SUBADDRESS CONNECTION ID Canon EUROPA ST.TIME 27/12 14:59 USAGE T 00’18 PGS. SENT RESULT THE SLEREXE COMPANY LIMITED SAPORS LANE BOOLE DORSET BH25 8ER TELEPHONE BOOLE (945 13) 51617 –...
NUMBER OF PAGES RECEIVED RECEPTION DURATION RECEPTION TIME Chapter 11 CANON MULTI TX/RX REPORT 0054 ______ 01] 905 795 1111 Canon CANADA 01] 03 3758 2111 Canon TOKYO 02] 1 49 39 25 25 Canon FRANCE ______ X EPO T CANON RX REPORT...
Periodic Cleaning This section describes the necessary cleaning procedures for your FAX. Please note the following before cleaning your unit: • Be sure to disconnect the power cord before cleaning the FAX. Since documents in memory are erased when the power is disconnected, print or send any documents stored in memory before disconnecting the power cord ( •...
Cleaning the FAX’s Interior To prevent toner powder and paper dust from accumulating inside the FAX and affecting print quality, clean the unit’s print area periodically. Follow this procedure to clean inside the FAX: Disconnect the power cord from the FAX.
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When you are finished, reinsert the toner cartridge. Hold the toner cartridge by its handle and insert it into the FAX as far as it will go, making sure that its tabs are aligned with the rails inside the unit. •...
Cleaning the Scanner Components Follow this procedure to periodically check and clean the scanner components: Disconnect the power cord from the FAX. Use both hands to gently open the operation panel. • It only opens partially. While holding the operation panel open, clean these components: ❏...
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Use a clean, soft, dry, lint-free cloth to wipe any paper dust from the areas surrounding the separation roller (shaded area in the the illustration). When you are finished, close the operation panel by pressing it down from the centre. •...
Although Canon manufactures many different toner cartridges, the FX-3 toner cartridge is the only one designed for use with your FAX. To purchase this toner cartridge, contact your local authorised Canon dealer or the Canon help line. HANGE ARTRIDGE When cartridge.
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Hold the toner cartridge by its handle and remove it from the FAX. • Discard the old toner cartridge immediately according to the local laws and regulations for disposal of consumables. To recycle your used toner cartridge, simply follow the instructions included with your new FX-3 toner cartridge.
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Hold the toner cartridge by its handle and insert it into the FAX as far as it will go, making sure that its tabs are aligned with the rails inside the unit. • Always hold the toner cartridge by its handle. Use both hands to close the front cover.
ADF. If the paper does not pull out easily, do not force it. Contact your local Note authorised Canon dealer or the Canon help line. When you are finished, close the operation panel by pressing it down from the centre.
Paper Jams When paper jams in the FAX, the LCD displays the jam by following the procedure in Jams in the Paper Delivery Slots below. If this does not clear the jam, follow the procedure in Jams Inside the Unit. Jams in the Paper Delivery Slots Follow this procedure to clear a paper jam in the paper delivery slots: You do not need to unplug the FAX when clearing paper jams.
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Hold the toner cartridge by its handle and remove it from the FAX. • To avoid exposing the toner cartridge to light, place it in its protective bag or wrap it in a thick cloth. Move the paper release lever back. •...
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Locate the paper jam and clear it as explained on the following pages. Multi-purpose tray area: Hold the unit steady and carefully pull the jammed paper straight out from the unit. • Do this carefully to prevent tearing the jammed paper. If you do tear it, be sure to remove any torn pieces from the unit since these will cause paper to jam again.
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Fixing assembly area: Top edge of the jammed paper in the fixing assembly: Push the jammed paper back it carefully towards you to remove it The fixing assembly becomes extremely hot when the unit is in Caution use. Be very careful not to touch it so as to avoid injury.
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When you are finished, reinsert the toner cartridge. Hold the toner cartridge by its handle and insert it into the FAX as far as it will go, making sure that its tabs are aligned with the rails inside the unit. •...
The other party is not using Contact the other party to check that a G3 fax machine. they are using a G3 fax machine. The telephone line type Set your unit for your telephone line setting on your unit is type ( incorrect.
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Wait five seconds, then plug it back in. If the message remains in the LCD, contact your local authorised Canon dealer or the Canon help line. Troubleshooting p. 13-2). p. 5-7) to match the p. 12-7).
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Action You attempted to send a Contact the other party to check their document or poll another settings. Change your settings if fax machine with the necessary ( incorrect subaddress and/or password. There is a paper jam. Clear the paper jam ( reload paper in the multi-purpose tray p.
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9-5). The other party’s fax Contact the other party and have them machine is out of paper or load paper in their fax machine or free its memory is full. up space in their fax machine’s memory. The one-touch speed...
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You attempted to poll a fax Contact the other party to check their machine with a subaddress, settings. If their fax machine does not but the other party has not support polling with a subaddress, set a subaddress or their fax...
Paper Feeding Problems ■ Paper does not feed properly. The multi-purpose tray may contain too many sheets. • Make sure you load the correct quantity ( The paper may not be loaded correctly. • Make sure the paper stack is loaded correctly in the multi-purpose tray p.
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The receiving fax machine may not be working properly. • Check the FAX by making a copy ( problem may be in the receiving fax machine. If the copy is spotted or dirty, clean the scanner components ( The document may not be loaded correctly.
If none of these solutions solve the problem, unplug the FAX and wait for at least five seconds. Then plug it back in and try sending again. If you still cannot send, contact your Note local authorised Canon dealer or the Canon help line. Receiving Problems ■ Cannot receive a fax automatically.
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The multi-purpose tray may be empty. • Make sure paper is loaded in the multi-purpose tray ( The other party’s fax machine may not send the CNG signal that tells your FAX that the incoming call is a fax call. •...
Make sure ECM on your FAX is enabled ( • Contact the other party to check if ECM on their fax machine is enabled. ■ Errors occur frequently while receiving. The telephone lines may be in poor condition, or you may have a bad connection.
If the FAX has no paper jam, unplug the unit and wait five seconds, then plug it back in. If the Alarm light remains lit, contact your local authorised Canon dealer or the Canon help line. ■ Nothing prints. The power cord may not be plugged in securely.
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You may not have removed the plastic seal from the toner cartridge. • Make sure you install the toner cartridge properly ( The toner cartridge may need to be replaced. • Replace the toner cartridge ( ■ Printout does not match paper size. The paper may not be loaded correctly.
If the LCD remains blank, unplug the unit and wait five seconds, then plug it back in. If the LCD still remains blank, contact your local authorised Canon dealer or the Canon help line. 13-20 Troubleshooting p.
Canon dealer or the Canon help line. Caution Do not attempt to disassemble or repair the unit yourself. If you need to contact Canon directly, make sure you have the following information: • Product name FAX-L240 or FAX-L290 •...
13-22 Troubleshooting CANON MEMORY CLEAR REPORT MEMORY FILES DELETED CONNECTION TEL/ID PGS. SET TIME 01] Canon TOKYO 3 27/12 01] Canon CANADA 1 27/12 02] Canon FRANCE 03] Canon ITALIA 1 27/12 04] Canon U.S.A. 08] Canon OPTICS...
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❏ Understanding the Menu System ... • Printing a List to Check the Current Settings ... • Accessing the Menus ... ❏ USER SETTINGS Menu ... ❏ REPORT SETTINGS Menu ... ❏ TX (Transmission) SETTINGS Menu... 14-6 ❏ RX (Reception) SETTINGS Menu ... ❏...
ALARM VOLUME LINE MONITOR VOL. RX CALL LEVEL TYPE 14-2 Summary of Settings below). p. 3-5). SER DATA LIST to select CANON USER’S DATA LIST CANON OUTSIDE IMAGE STANDARD HIGH TOUCH TONE ACTIVITY REPORT SER DATA LIST PRINTING REPORT 123 4567...
Accessing the Menus Follow this procedure to access the different menus: Open the one-touch speed dial panel. Press Data Registration. Press Set. to select the menu you want. • You can select from the following: SER SETTINGS – REPORT SETTINGS –...
USER SETTINGS Menu For details on accessing the settings below, see p. 14-3. The selectable settings and the default settings vary depending on the country where you have purchased the FAX. The values shown here are average values. Setting Description ATE &...
REPORT SETTINGS Menu For details on accessing the settings below, see p. 14-3. The selectable settings and the default settings vary depending on the country where you have purchased the FAX. The values shown here are average values. Setting Description X REPOR Enables/disables automatic printing of a TX (transmission) REPORT (...
TX (Transmission) SETTINGS Menu For details on accessing the settings below, see p. 14-3. The selectable settings and the default settings vary depending on the country where you have purchased the FAX. The values shown here are average values. Setting Description CM TX Enables/disables Error Correction Mode (ECM) during...
RX (Reception) SETTINGS Menu For details on accessing the settings below, see p. 14-3. The selectable settings and the default settings vary depending on the country where you have purchased the FAX. The values shown here are average values. Setting Description CM RX Enables/disables Error Correction Mode (ECM) during...
PRINTER SETTINGS Menu For details on accessing the settings below, see p. 14-3. The selectable settings and the default settings vary depending on the country where you have purchased the FAX. The values shown here are average values. Setting Description X EDUCTION Enables/disables reduction of faxes to fit on the paper loaded in the multi-purpose tray.
POLLING BOX Menu For details on accessing the settings below, see p. 14-3. The selectable settings and the default settings vary depending on the country where you have purchased the FAX. The values shown here are average values. Setting Description ETUP FILE Sets up the polling box to hold a document to be polled p.
SYSTEM SETTINGS Menu For details on accessing the settings below, see p. 14-3. The selectable settings and the default settings vary depending on the country where you have purchased the FAX. The values shown here are average values. Setting Description N/LOCK PHONE Enables/disables restriction of the FAX ( LOCK PHONE...
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Setting Description X STA T SPEED Selects the speed at which the FAX starts receiving. COUNT Y SELECT* Selects the country where you are using the FAX to automatically switch the selectable settings and the default settings to suit the selected country ( SUMME TIME* Sets the summer time ( If you select...
Finnish/Portuguese/Norwegian/Swedish/Danish/ Slovene/Czech/Hungarian/Russian * This standard is applicable for Europe only. ** This standard is not applicable for Australia. *** Based on Canon FAX Standard Chart No. 1, standard mode. Specifications Applicable Standards – Electrical Safety: CE*, GS** – Radiation: CISPR Pub 22 Class B –...
Copy Speed Approx. 6 pages/minute No. of Copies Max. 99 copies * This feature is available for certain countries only. ** Based on Canon FAX Standard Chart No. 1, standard mode. Appendix A Telephone Connection – Optional handset/telephone* – Additional telephone/answering machine (CNG...
❏ Introduction... ❏ Differences Between the FAX-L290 and FAX-L240... ❏ Using Your Documentation ... ❏ Unpacking the FAX-L290 ... ❏ Connecting the FAX-L290 to Your PC ... ❏ Print Media Requirements ... • Printable Area ... ❏ Selecting Print Media...
Unpacking the FAX-L290 Unpack your FAX as described on page 2-2. The items included are exactly the same as for the FAX-L240, except that your unit also includes the software necessary for connecting it to your PC. Check that you have all items. If any are damaged or missing, notify your local authorised Canon dealer or the Canon help line immediately.
PC: • A USB cable no longer than 5 metres You can purchase the cable from your local authorised Canon dealer. Follow this procedure to connect the USB cable: Connect the USB cable to the...
Print Media Requirements In addition to the paper listed in Chapter 5, you can also load the following print media in the multi-purpose tray: Print Media Envelopes Transparencies Please refer to Chapter 5 for full details on paper handling, loading paper, and selecting paper delivery.
– Envelopes with letters enclosed • You may be able to load other size envelopes than those listed on the previous page. However, Canon cannot guarantee consistent performance on these. When printing on envelopes, be sure to use face-up delivery ( Note ■...
Loading Envelopes Follow this procedure to load up to 7 envelopes in the multi-purpose tray: Prepare the envelopes ❏ Arrange the stack of envelopes on a firm, clean surface, and press down firmly on the edges to make the folds crisp.
Insert the stack into the multi-purpose tray (print side facing you), then > adjust the paper guides to the width of the stack Replace the multi-purpose tray cover. • Be sure to replace this cover to prevent dust accumulating inside the unit.
❏ Optional Handset... • Package Contents... • Attaching the Handset to Your FAX ... • Maintaining Your Handset ... Appendix C Appendix C Options Options...
(HI, LO, or OFF). If any items are damaged or missing, notify your local authorised Canon dealer or the Canon help line immediately. * The optional handset is available for certain countries only.
Attaching the Handset to Your FAX Follow this procedure to attach the handset to your FAX: Use a screwdriver to remove the two covers on the left side of the unit. Remove the screws from the plugs and insert the plugs into the holes on the handset cradle.
Maintaining Your Handset To maintain your handset in top working condition, be sure to follow these guidelines: • Do not leave your handset exposed to direct sunlight. • Do not install your handset in hot or humid conditions. • Do not spray aerosol polishes on your handset since they may enter the holes on your handset and cause damage.
+ button 2-12, 3-7 button 2-12, 14-3 button 2-12, 3-4 button 2-12, 3-3, 3-4 button 2-12, 14-3 p. n-nn), definition 1-2 1-TOUCH SPD DIAL LIST 1 description 11-2 printing 6-18 sample 6-19 1-TOUCH SPD DIAL LIST 2 description 11-2 printing 6-18 sample 6-19 A4 setting 5-2, 5-7, 14-8 ACTIVITY REPORT...
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copying, setting 7-3 sending, setting 7-3 Conventions, type 1-2, 1-3 Copying 10-2, 10-3 document requirements 4-2 problems 13-17 quick 10-3 Cord answering machine 2-6, 2-7 data modem 2-6, 2-7 power 2-2, 2-8 telephone 2-6, 2-7 telephone line 2-2, 2-6 Correcting mistake 3-4 Country COUNTRY SELECT setting 2-9, 14-11 Cover...
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FAX ONLY MODE description 8-2 setting 8-3, 8-4, 14-7 FAX/TEL AUTO SW setting 8-5, 14-7 Fax/Tel Mode description 8-2 setting 8-5 setting options for 8-6, 8-7 FaxAbility. See Telecom FaxAbility FaxOnly setting. See FAX ONLY MODE FaxStream™ Duet. See Telstra FaxStream™ Duet FaxTel setting.
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POLLING BOX menu 14-3, 14-9 setting 9-12, 9-16 Polling receiving cancelling 9-12 polling another fax machine 9-10, 9-11 Polling sending changing polling box settings 9-15, 9-16 deleting polling box settings 9-15, 9-16 scanning document into polling box 9-15 setting up polling box 9-12 to 9-14...
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document in memory 9-6 document set for delayed sending 7-16 lists. See individual list names problems 13-18, 13-19 reports. See individual report names Problems cannot solve 13-21 copying 13-17 document 4-2 general 13-20 multipage document 4-3 paper feeding 13-13 printing 13-18, 13-19 receiving 13-15 to 13-17 receiving into memory when 8-11 sending 13-13 to 13-15...
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methods 7-5 to 7-7 polling. See Polling sending problems 13-13 to 13-15 same document to several fax numbers 7-12, 7-13 timer. See Delayed sending with coded speed dialling 6-16 with group dialling 6-16 with one-touch speed dialling 6-16 with speed dialling 6-16 Sequential broadcasting 7-12, 7-13 Serial number, FAX 13-21 Set button 2-12, 14-3...
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sample 14-2 User’s Guide, type conventions 1-2, 1-3 VERTICAL ONLY setting 14-8 Volume ALARM VOLUME setting 14-4 CALLING VOLUME setting 14-4 KEYPAD VOLUME setting 14-4 LINE MONITOR VOL setting 14-4 VOLUME CONTROL setting 14-4 VOLUME CONTROL setting 14-4 Weight document 4-2 paper 5-2 unit 1-5...