Solving Network Problems
Check the solutions in these sections if you have problems using the projector
on a network.
Related Links
g
• "Solutions When Wireless Authentication Fails"
• "Solutions When You Cannot Access the Projector Through the Web"
• "Solutions When Network Alert E-Mails are not Received"
• "Solutions When the Image Contains Static During Network Projection"
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• "Solutions When You Cannot Connect Using Screen Mirroring"
• "Solutions When the Image or Sound Contains Static During Screen
Mirroring Connection"
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Solutions When Wireless Authentication Fails
If you are having trouble with the authentication, try the following solutions:
• If the wireless settings are correct, but authentication fails, you may need to
update the Date & Time settings.
Extended > Operation > Date & Time
s
• Check the Security settings in the projector's Network menu.
Network > Network Configuration > Wireless LAN
s
• If the access point security is WPA3-EAP, change the access point setting to
WPA2/WPA3-EAP.
Related Links
g
• "Projector Setup Settings - Extended Menu"
• "Network Menu - Wireless LAN Menu"
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Solutions When You Cannot Access the Projector
Through the Web
If you are unable to access the projector through a Web browser, make sure you
are using the correct ID and password.
• Make sure you use the following user IDs. (You cannot change the user IDs.)
• To access the Basic Control option, enter EPSONREMOTE.
• To access other options and save settings, enter EPSONWEB.
• For the password, enter the password set in the projector's Network menu.
No password is set by default.
• Make sure you have access to the network the projector is on.
• If your Web browser is set up to connect via a proxy server, the Epson Web
Control screen cannot be displayed. Make settings for a connection without
using a proxy server.
• If you set Standby Mode to Communication On in the projector's menu in
standby mode, make sure the network device is turned on. After turning on
the network device, turn on the projector.
ECO > Standby Mode > Standby Mode
s
The user ID and password are case sensitive.
Related Links
g
• "Network Menu - Basic Menu"
Solutions When Network Alert E-Mails are not
Received
If you do not receive an e-mail alerting you to problems with a projector over
the network, try the following solutions:
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