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Table of Contents
Related Manuals for HP Envy 15-ew1010nr
Summary of Contents for HP Envy 15-ew1010nr
- Page 1 User Guide...
- Page 2 Hewlett-Packard bound by the terms of the HP End User License Not all features are available in all editions of Company under license. Intel, Celeron, Agreement (EULA).
- Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
- Page 4 Safety warning notice...
- Page 5 Processor configuration setting (select products only) IMPORTANT: Select computer products are configured with an Intel® Pentium® N35xx/N37xx series or a Celeron® N28xx/N29xx/N30xx/N31xx series processor and a Windows® operating system. If your computer is configured as described, do not change the processor configuration setting in msconfig.exe from 4 or 2 processors to 1 processor.
- Page 6 Processor configuration setting (select products only)
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Page 7: Table Of Contents
Airplane mode key ......................16 Operating system controls ..................... 16 Connecting to a WLAN ........................17 Using HP Mobile Broadband (select products only) ................17 Using HP DataPass (select products only) ..................18 Using GPS (select products only) ...................... 18 Using Bluetooth wireless devices (select products only) .............. - Page 8 Using audio ................................20 Connecting speakers ......................... 20 Connecting headphones ........................20 Connecting a microphone ......................... 21 Connecting headsets ......................... 21 Using sound settings ......................... 21 Using video ................................21 Connecting video devices using an HDMI cable (select products only) ..........22 Setting up HDMI audio ....................
- Page 9 Synchronizing a tablet and keyboard (select products only) ................44 10 Using HP PC Hardware Diagnostics (UEFI) ..................... 45 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ..............45 11 Backing up, restoring, and recovering ......................47 Creating recovery media and backups ........................ 47...
- Page 10 Recovering using HP Recovery Manager ................... 49 What you need to know before you get started ............. 49 Using the HP Recovery partition (select products only) ..........50 Using HP Recovery media to recover ................50 Changing the computer boot order ................51 Removing the HP Recovery partition (select products only) .........
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Page 11: Starting Right
The HP Apps Store offers a wide choice of popular games, entertainment and music apps, productivity apps, and apps exclusive to HP that you can download to the desktop. The selection is updated regularly and includes regional content and country-specific offers. Be sure to check the HP Apps Store frequently for new and updated features. -
Page 12: More Hp Resources
To access the Get started app: Select the Start button, and then select the Get ▲ started app. HP support ● Online chat with an HP technician For U.S. support, go to http://www.hp.com/go/contactHP. ● Support telephone numbers For worldwide support, go to http://welcome.hp.com/ ●... - Page 13 Go to http://www.hp.com/go/orderdocuments. *You can find your HP Limited Warranty located with the user guides on your product and/or on the CD or DVD provided in the box. In some countries or regions, HP may provide a printed warranty in the box. For countries or regions where the warranty is not provided in printed format, you can request a copy from http://www.hp.com/go/orderdocuments.
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Page 14: Getting To Know Your Computer
Getting to know your computer Locating hardware To find out what hardware is installed on your computer: Type device manager in the taskbar search box, and then select the Device Manager app. ▲ A list displays all the devices installed on your computer. For information about system hardware components and the system BIOS version number, press fn+esc (select products only). -
Page 15: Right Side
Safety, and Environmental Notices. To access this guide: Type support in the taskbar search box, and then select the HP Support Assistant app. ‒ or – Click the question mark icon in the taskbar. Select My PC, select the Specifications tab, and then select User Guides. -
Page 16: Left Side
or a high-speed High-Definition Multimedia Interface (HDMI) device. RJ-45 (network) jack/status lights Connects a network cable. ● White: The network is connected. ● Amber: Activity is occurring on the network. AC adapter and battery light ● White: The AC adapter is connected and the battery is fully charged. - Page 17 Hard drive light ● Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. NOTE: For information about HP 3D DriveGuard, see Using HP 3D DriveGuard (select products only) on page 33...
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Page 18: Display
For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this document: Type support in the taskbar search box, and then select the HP Support Assistant app. ‒ or – Click the question mark icon in the taskbar. -
Page 19: Changing Your Notebook To An Entertainment Stand
Changing your notebook to an entertainment stand To change your notebook to an entertainment stand, raise the display, and then rotate the display backward to a stand position (about 315 degrees). Changing your notebook to a tablet To change your notebook to a tablet, raise the display, and then rotate the display backward until it is flush with the computer bottom (360 degrees). -
Page 20: Top
TouchPad Component Description TouchPad zone Reads your finger gestures to move the pointer or activate items on the screen. NOTE: For more information, see Using the TouchPad and touch screen gestures on page 24 Left TouchPad button Functions like the left button on an external mouse. Right TouchPad button Functions like the right button on an external mouse. -
Page 21: Lights
Lights Component Description Caps lock light On: Caps lock is on, which switches the key input to all capital letters. ● Mute light Amber: Computer sound is off. ● Off: Computer sound is on. -
Page 22: Keys
Keys Component Description Displays system information when pressed in combination with key. Executes frequently used system functions when pressed in combination with the key, action keys, or the spacebar. Windows key Opens the Start menu. NOTE: Pressing the Windows key again will close the Start menu. -
Page 23: Using The Action Keys
Using the action keys ● An action performs an assigned function. ● The icon on each action key illustrates the function for that key. ● To use an action key, press and hold the key. Icon Description Decreases the screen brightness incrementally as long as you hold down the key. Increases the screen brightness incrementally as long as you hold down the key. -
Page 24: Bottom
Bottom Component Description Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Speakers Produce sound. - Page 25 Component Serial number Product number Warranty period Model number (select products only) Component Model name (select products only) Product number Serial number Warranty period ● Regulatory label(s)—Provide(s) regulatory information about the computer. ● Wireless certification label(s)—Provide(s) information about optional wireless devices and the approval markings for the countries or regions in which the devices have been approved for use.
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Page 26: Connecting To A Network
● HP Mobile Broadband Module—Gives you wireless connectivity over a wireless wide area network (WWAN), a much larger area. Mobile network operators install base stations (similar to cell phone towers) throughout large geographic areas, effectively providing coverage across entire states, regions, or even countries. -
Page 27: Connecting To A Wlan
DataPass (select products only) on page You might need the HP Mobile Broadband Module IMEI and/or MEID number to activate mobile broadband service. The number may be printed on a label located on the bottom of your computer, inside the battery bay, under the service door, or on the back of the display. -
Page 28: Using Hp Datapass (Select Products Only)
HP DataPass provides access to Mobile Broadband with no annual contracts, no credit card, and no overage fees. With HP DataPass, you simply turn on the device, register, and connect. HP DataPass includes a monthly data package with purchase of the device. For more information, go to http://www.hp.com/go/hpdatapass. -
Page 29: Sharing Data And Drives And Accessing Software
Plug the other end of the network cable into a network wall jack (2) or router. NOTE: If the network cable contains noise suppression circuitry (3), which prevents interference from TV and radio reception, orient the circuitry end of the cable toward the computer. Sharing data and drives and accessing software When your computer is part of a network, you are not limited to using only the information that is stored in your computer. -
Page 30: Enjoying Entertainment Features
Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the webcam, enjoy and manage your music, and download and watch movies. Or, to make your computer an even more powerful entertainment center, connect external devices like a monitor, projector, TV, speakers, or headphones. -
Page 31: Connecting A Microphone
For additional safety information, see the Regulatory, Safety and Environmental Notices. To access this document: Type support in the taskbar search box, and then select the HP Support Assistant app. – or – Click the question mark icon in the taskbar. -
Page 32: Connecting Video Devices Using An Hdmi Cable (Select Products Only)
Be sure that the external device is connected to the correct port on the computer, using the correct cable. Follow the device manufacturer's instructions. For information on using your video features, refer to HP Support Assistant. Connecting video devices using an HDMI cable (select products only) NOTE: To connect an HDMI device to your computer, you need an HDMI cable, purchased separately. -
Page 33: Discovering And Connecting To Miracast-Compatible Wireless Displays (Select Products Only)
To return the audio stream to the computer speakers: Right-click the Speakers icon in the notification area, at the far right of the taskbar, and then click Playback devices. On the Playback tab, click Speakers. Click Set Default, and then click OK. Discovering and connecting to Miracast-compatible wireless displays (select products only) To discover and connect to Miracast-compatible wireless displays without leaving your current apps, follow... -
Page 34: Navigating The Screen
Navigating the screen To quickly return to the Start screen, press the Windows key on a keyboard or the Windows button on a tablet. You can navigate the computer screen in the following ways: ● Use touch gestures directly on the computer screen ●... -
Page 35: Two-Finger Pinch Zoom
Two-finger pinch zoom Use the two-finger pinch zoom to zoom out or in on images or text. ● Zoom out by placing two fingers apart on the TouchPad zone or touch screen and then moving your fingers together. ● Zoom in by placing two fingers together on the TouchPad zone or touch screen and then moving your fingers apart. -
Page 36: One-Finger Slide (Touch Screen Only)
One-finger slide (touch screen only) Use the one-finger slide to pan or scroll through lists and pages, or to move an object. ● To scroll across the screen, lightly slide one finger across the screen in the direction you want to move. ●... -
Page 37: Managing Power
Managing power Your computer can operate on either battery power or external power. When the computer is running on battery power only and an AC power source is not available to charge the battery, it is important to monitor and conserve the battery charge. Initiating and exiting Sleep and Hibernation Windows has two power-saving states, Sleep and Hibernation. -
Page 38: Setting Password Protection On Wakeup (Exiting Sleep Or Hibernation)
Right-click the Power meter icon , and then select Power Options. In the left pane, select Choose what the power button does. Select Change Settings that are currently unavailable, and then, in the When I press the power button area, select Hibernate. –... -
Page 39: Running On Battery Power
Factory-sealed battery To monitor the status of the battery, or if the battery is no longer holding a charge, run HP Battery Check in the HP Support Assistant app. -
Page 40: Identifying Low Battery Levels
● Optional docking or expansion device ● Optional power adapter purchased as an accessory from HP Resolving a low battery level when no power source is available Save your work and shut down the computer. Resolving a low battery level when the computer cannot exit Hibernation Connect the AC adapter to the computer and to external power. -
Page 41: Troubleshooting Power Problems
To reduce potential safety issues, use only the AC adapter provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP. Connect the computer to AC power under any of the following conditions: WARNING! Do not charge the computer battery while you are aboard aircraft. -
Page 42: Shutting Down (Turning Off) The Computer
Contact support for information about obtaining a replacement AC power adapter. Shutting down (turning off) the computer CAUTION: Unsaved information is lost when the computer shuts down. Be sure to save your work before shutting down the computer. The Shut down command closes all open programs, including the operating system, and then turns off the display and computer. -
Page 43: Maintaining Your Computer
You drop the computer. ● You move the computer with the display closed while the computer is running on battery power. A short time after the end of one of these events, HP 3D DriveGuard returns the hard drive to normal operation. NOTE: Only internal hard drives are protected by HP 3D DriveGuard. -
Page 44: Identifying Hp 3D Driveguard Status
Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis. Updates can resolve issues and bring new features and options to your computer. For example, older graphics components might not work well with the most recent gaming software. -
Page 45: Cleaning Procedures
Cleaning procedures Follow the procedures in this section to safely clean your computer. WARNING! To prevent electric shock or damage to components, do not attempt to clean your computer while it is on. Turn off the computer. Disconnect AC power. Disconnect all powered external devices. - Page 46 CAUTION: Avoid exposing a drive to magnetic fields. Security devices with magnetic fields include airport walk-through devices and security wands. Airport conveyer belts and similar security devices that check carry-on baggage use X-rays instead of magnetism and do not damage drives. ●...
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Page 47: Securing Your Computer And Information
Additional passwords can be set in Windows or in HP Setup Utility (BIOS), which is preinstalled on your computer. You may find it helpful to use the same password for a Setup Utility (BIOS) feature and for a Windows security feature. -
Page 48: Setting Setup Utility (Bios) Passwords
Swipe a finger on the fingerprint sensor to launch HP SimplePass. When the HP SimplePass welcome screen is displayed, select Get Started. HP SimplePass prompts you to swipe your right index finger over the sensor. Chapter 8 Securing your computer and information... -
Page 49: Using Internet Security Software
For more information about computer viruses, type support in the taskbar search box, and then select the HP Support Assistant app. – or – Click the question mark icon in the taskbar. -
Page 50: Installing Software Updates
Installing software updates HP, Windows, and third-party software installed on your computer should be regularly updated to correct security problems and improve software performance. CAUTION: Microsoft sends out alerts regarding Windows updates, which may include security updates. To protect the computer from security breaches and computer viruses, install all updates from Microsoft as soon as you receive an alert. - Page 51 Insert the security cable lock into the security cable slot on the computer (3), and then lock the security cable lock with the key. Remove the key and keep it in a safe place. Using an optional security cable...
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Page 52: Using Setup Utility (Bios)
To decide whether you need to update Setup Utility (BIOS), first determine the BIOS version on your computer. To reveal the BIOS version information (also known as ROM date and System BIOS): Type support in the taskbar search box, and then select the HP Support Assistant app. – or –... -
Page 53: Downloading A Bios Update
If your computer is connected to a network, consult the network administrator before installing any software updates, especially system BIOS updates. Type support in the taskbar search box, and then select the HP Support Assistant app. – or – Click the question mark icon in the taskbar. -
Page 54: Synchronizing A Tablet And Keyboard (Select Products Only)
Double-click the file that has an .exe extension (for example, filename.exe). The BIOS installation begins. Complete the installation by following the on-screen instructions. NOTE: After a message on the screen reports a successful installation, you can delete the downloaded file from your hard drive. -
Page 55: Using Hp Pc Hardware Diagnostics (Uefi)
10 Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components. - Page 56 Download any version of UEFI for a specific product: Go to http://www.hp.com/support, and then select your country. The HP Support page is displayed. Click Drivers & Downloads. In the text box, enter the product name, and then click Go. – or –...
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Page 57: 11 Backing Up, Restoring, And Recovering
Use HP Recovery Manager to create HP Recovery media after you successfully set up the computer. This step creates a backup of the HP Recovery partition on the computer. The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced. For... -
Page 58: Using Windows Tools
HP Recovery media can also be used to customize the system or restore the factory image if you replace the hard drive. -
Page 59: Restore And Recovery
Creating HP Recovery media (select products only) on page ● If your computer does not allow the creation of HP Recovery media or if the HP Recovery media does not work, you can obtain recovery media for your system from support. See the Worldwide Telephone Numbers booklet included with the computer. -
Page 60: Using The Hp Recovery Partition (Select Products Only)
Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly. -
Page 61: Changing The Computer Boot Order
Changing the computer boot order If your computer does not restart in HP Recovery Manager, you can change the computer boot order, which is the order of devices listed in BIOS where the computer looks for startup information. You can change the selection to an optical drive or a USB flash drive. -
Page 62: 12 Specifications
AC adapter or a DC power source that is supplied and approved by HP for use with this computer. The computer can operate on DC power within the following specifications. Operating voltage and current varies by platform. -
Page 63: 13 Electrostatic Discharge
13 Electrostatic Discharge Electrostatic discharge is the release of static electricity when two objects come into contact—for example, the shock you receive when you walk across the carpet and touch a metal door knob. A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components. -
Page 64: 14 Accessibility
14 Accessibility HP designs, produces, and markets products and services that can be used by everyone, including people with disabilities, either on a stand-alone basis or with appropriate assistive devices. Supported assistive technologies HP products support a wide variety of operating system assistive technologies and can be configured to work with additional assistive technologies. -
Page 65: Index
22, 23 AC adapter/battery 6 bottom 14 HP 3D DriveGuard 33 accessibility 54 display 8 HP Apps Store, visiting 1 action keys 13 left side 6 HP DataPass 18 identifying 12 right side 5 HP Mobile Broadband airplane mode 16... - Page 66 49 minimized image recovery 50 tap TouchPad and touch screen USB flash drive 50 minimized image, creating 49 gesture 24 using HP Recovery media 48 Miracast 23 testing an AC adapter 31 recovery media mobile broadband touch screen gestures...
- Page 67 TouchPad gestures wireless controls two-finger scroll 25 button 16 two-finger tap 25 operating system 16 TouchPad zone, identifying 10 wireless light 16 traveling with the computer 15, 35 wireless network (WLAN) turning off the computer 32 connecting 17 two-finger pinch zoom TouchPad and corporate WLAN connection 17 touch screen gesture 25 functional range 17...