Table of Contents
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Checking the Basics
Step 1
Step 2
OL-5756-01
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Troubleshooting the System Hardware
If your system is not working as expected, begin troubleshooting using the
procedures in this chapter. This chapter guides you through some initial checks
and procedures that can solve basic system problems.
This chapter contains the following sections:
Checking the Basics, page 5-1
•
Checking Connections and Switches, page 5-2
•
The following procedure leads you through the checks necessary to solve some
basic system problems:
Was an alert message issued by the system software?
Yes. Check the component named in the alert message.
No. Go to
Step
2.
Visually inspect the chassis. Is the system wet or damaged?
Yes. Liquid spills, splashes, and excessive humidity can cause damage to the
system. If an external device such as an external drive gets wet, contact your
service representative for instructions. (See the
section on page
xxii.)
Cisco Content Engine 511 and 566 Hardware Installation Guide
C H A P T E R
"Obtaining Technical Assistance"
5
5-1
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Table of Contents
Troubleshooting
