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Panasonic KX-TG2227S Operating Instructions Manual
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Panasonic KX-TG2227S Operating Instructions Manual

2.4ghz digital cordless answering system
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2.4GHz Digital Cordless Answering system
KX-TG2227S
Model No.
Pulse-or-tone dialing capability
Operating Instructions
PLEASE READ BEFORE USE AND SAVE.
Charge the battery for about 15 hours before initial use.
Panasonic World Wide Web address: http://www.panasonic.com
for customers in the USA or Puerto Rico

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  • Page 1 2.4GHz Digital Cordless Answering system KX-TG2227S Model No. Pulse-or-tone dialing capability Operating Instructions PLEASE READ BEFORE USE AND SAVE. Charge the battery for about 15 hours before initial use. Panasonic World Wide Web address: http://www.panasonic.com for customers in the USA or Puerto Rico...

  • Page 2: Before Initial Use

    Before Initial Use Please read IMPORTANT SAFETY INSTRUCTIONS on page 52 before use. Read and understand all instructions. Thank you for purchasing your new Panasonic cordless telephone. Attach your purchase receipt here. For your future reference Serial No. (found on the bottom of the unit)

  • Page 3: For Best Performance

    For Best Performance Battery Charge A rechargeable Ni-Cd battery powers the handset. Charge the battery for about 15 hours before initial use (p. 10). Base Unit Location/Noise Calls are transmitted between the base unit and the handset using wireless radio waves. For maximum distance and noise-free operation, the recommended base unit location is: Away from electrical appliances such as a TV, personal computer or...

  • Page 4: Table Of Contents

    Preparing the Answering System...15 Greeting Message...15 Programming Summary for Answering System ...17 Day and Time...18 Caller’s Recording Time...19 Number of Rings ...20 Cordless Telephone Making Calls ...21 Answering Calls ...23 Speed Dialer...24 Storing Phone Numbers...24 Dialing a Stored Number...24 Intercom ...25 Special Features...26...
  • Page 5 Listening to Messages...29 Slow Talk Message Playback ...29 From the Handset ...31 Erasing Messages ...32 Recording a Memo Message...33 Recording Your Telephone Conversation ...33 Remote Operation from a Touch Tone Phone ...34 Remote Code ...35 Voice Menu ...36 Direct Remote Operation ...38 Remote Operation with the Handset ...40...

  • Page 6: Location Of Controls

    Location of Controls Handset Back side Speaker (p. 21) INTERCOM/2WAY REC Indicator (p. 25, 33) TALK/MUTE Indicator (p. 12, 21, 24, 26) Button (p. 26) (MUTE) Headset Jack (p. 44) (TALK) Button (p. 21, 23) (Speakerphone) Button (p. 21, 23) Button (p.

  • Page 7: Base Unit

    Base unit (GREETING) (ANSWERÒON) (p. 28, 32) Display (p. 8) Button (p. 16, 32) (ERASE) Button (p. 33) (MEMO) Charge Contacts (p. 11) IN USE/CHARGE/HOLD Indicator (p. 10, 22) MIC (Microphone) (p. 15, 25, 33) VOLUME (p. 15, 29) For assistance, please call: 1-800-211-PANA(7262) (MESSAGEÒPLAYBACK/SLOW!TALK) Button (p.

  • Page 8: Display

    Display Base unit display FULL The clock needs adjusting (p. 18). Your greeting or memo message was not recorded correctly. Record it again (p. 15, 33). The unit is in the answering system programming mode. The speaker volume level is set to “5”. You can select: —9 levels (0–8) are available while using the answering system (p.

  • Page 9: Settings

    Hook Raise the antenna. •USE ONLY WITH Panasonic AC ADAPTOR PQLV1 (Order No. PQLV1Z). •The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) •To connect a standard telephone on the same line, see page 46.

  • Page 10: Installing The Battery In The Handset

    Settings Installing the Battery in the Handset Insert the battery into the handset as shown (#), matching the correct polarity. Press the battery down until it places into the compartment ($). When finished, close the cover. Battery Charge Place the handset on the base unit and charge for about 15 hours before initial use.

  • Page 11: Battery Information

    •If you DO NOT recharge the handset battery for more than 15 minutes, the RECHARGE indicator will continue to flash. Battery information After your Panasonic battery is fully charged (p. 10): Operation While in use (TALK) While not in use (Standby) •The battery operating time may be shortened depending on usage conditions...

  • Page 12: Dialing Mode

    Settings Dialing Mode You can program the dialing mode using the handset near the base unit. If you have touch tone service, set to TONE. If rotary or pulse service is used, set to PULSE. Your phone comes from the factory set to TONE. Make sure the unit is not being used and the handset is lifted off the base unit.

  • Page 13: Line Mode

    Line Mode If the line is connected to a low voltage system such as a PBX, set to “B”. Your phone comes from the factory set to “A”. Make sure the unit is not being used and the handset is lifted off the base unit.

  • Page 14: Ringer Volume

    Settings Ringer Volume You can program the handset ringer volume to HIGH, LOW or OFF. If set to OFF, the handset will not ring. Your phone comes from the factory set to HIGH. Make sure the unit is not being used and the handset is lifted off the base unit.

  • Page 15: Preparing The Answering System

    Preparing the Answering System Greeting Message You can record a personal greeting message of up to 2 minutes. If a greeting message is not recorded, one of two pre-recorded greetings will be played when a call is received (p. 16). All messages (greeting, incoming, memo, etc.) are stored in digital memory (p.
  • Page 16 Preparing the Answering System To check the recorded greeting message Press (GREETING). To erase the recorded greeting message Press (GREETING) •The unit will answer a call with a pre-recorded greeting. Pre-recorded greeting message If you do not record a greeting message (p. 15), one of two messages will be played when a call is received, depending on the caller’s recording time (p.

  • Page 17: Programming Summary For Answering System

    Programming Summary for Answering System You can program the following functions using the handset near the base unit. See the corresponding pages for function details. Make sure the unit is not being used and the handset is lifted off the base unit.

  • Page 18: Day And Time

    Preparing the Answering System Day and Time Voice Day/Time Stamp: During playback, a synthesized voice will announce the day and time that each message was recorded. Make sure the unit is not being used and the handset is lifted off the base unit.

  • Page 19: Caller's Recording Time

    Caller’s Recording Time You can select “1 minute”, “2 minutes”, “3 minutes” or “Greeting only” for the caller’s recording time. Your phone comes from the factory set to “3 minutes”. Make sure the unit is not being used and the handset is lifted off the base unit.

  • Page 20: Number Of Rings

    Preparing the Answering System Number of Rings You can select the number of times the unit rings before the answering system answers a call, from “2” to “7” or “AUTO” (for Toll saver Your phone comes from the factory set to “4”. Make sure the unit is not being used and the handset is lifted off the base unit.

  • Page 21: Making Calls

    Making Calls Press •The TALK/MUTE indicator lights. Dial a phone number. To hang up, press the handset on the base unit. •The indicator light goes out. •If an alarm tone sounds in step 1, move closer to the base unit or place the handset on the base unit and try again.

  • Page 22: Lighted Handset Keypad

    Making Calls If noise interferes with the conversation Press Ü to select a clearer channel in the talk, intercom or remote operation mode, or move closer to the base unit. To redial the last number dialed on the handset Press To adjust the receiver volume (HIGH, MEDIUM or LOW) or speaker volume (6 levels) while talking To increase, press...

  • Page 23: Answering Calls

    Answering Calls When a call is received, the unit rings and the IN USE/CHARGE/HOLD indicator on the base unit flashes quickly. If the handset is off the base unit; Press •You can also answer a call by pressing any dialing button (0) to (9), (*) or (#) (—Any Key Talk).

  • Page 24: Speed Dialer

    Speed Dialer Storing Phone Numbers You can store up to 10 phone numbers in the handset. The dialing buttons ( ) function as memory stations. Make sure the unit is not being used and the handset is lifted off the base unit.

  • Page 25: Intercom

    Intercom A 2-way intercom is possible between the handset and the base unit. Paging the base unit from the handset Handset: Press (HOLD/INTERCOM) Talk to the paged party after the beeps. •The INTERCOM/2WAY REC indicator lights. Base unit: When the other party’s voice is heard, answer using the MIC.

  • Page 26: Special Features

    •To return to the first caller, press (FLASH/CALL!WAIT/PLAYBACK) again. •The call waiting service cannot be used when: —the answering system is recording someone’s message, or —a parallel connected telephone is in use. •If this function does not operate properly, consult your telephone company for details. (FLASH/CALL!WAIT/PLAYBACK) (MUTE),...

  • Page 27: How To Use The Pause Button (For Analog Pbx Line/Long Distance Service Users)

    —recording your conversation. Selecting the flash time The flash time depends on your telephone exchange or host PBX. You can select the following flash times: “700, 600, 400, 300, 250, 110, 100 or 90 ms (milliseconds)”. Your phone comes from the factory set to “700 ms”.

  • Page 28: Automatic Answering Operation

    Automatic Answering Operation When the unit answers a call, a greeting message is played and the caller’s message is recorded. •The total recording time (including greeting message) is about 15 minutes. If messages are recorded in noisy rooms, the time may be shortened by up to 3 minutes.

  • Page 29: Listening To Messages

    Listening to Messages You can see the total number of recorded messages on the base unit display. If MESSAGE PLAYBACK indicator flashes, new message have been recorded. To play back messages, press (MESSAGE!PLAYBACK/SLOW!TALK) When you have new messages: the unit announces the number of new messages and only new messages are played back.
  • Page 30 Listening to Messages During playback To repeat Press •If you press within 5 seconds of playback, the previous message message will be played. To skip Press message To stop Press •To resume playback, press operation (MESSAGE!PLAYBACK/SLOW!TALK). •If you do not press any button for 60 seconds or if you press (STOP) again, the playback mode will be canceled.

  • Page 31: From The Handset

    From the Handset If someone else is in the room and you want to listen to the recorded messages privately, you can use the handset. Handset: Press (FLASH/CALL!WAIT/PLAYBACK) •The number of new messages is heard on the handset. Base unit: To listen to messages: Press (MESSAGE!PLAYBACK/SLOW!TALK).

  • Page 32: Erasing Messages

    Erasing Messages The unit will announce the remaining recording time after playback, if it is less than 5 minutes. New messages cannot be recorded when: —“Memory full” is heard. —“ ” is displayed on the base unit. FULL —the ANSWER ON indicator flashes rapidly. Erase some, or all, of the messages.

  • Page 33: Recording A Memo Message

    •The MESSAGE PLAYBACK indicator flashes. Many states have imposed regulations on the manner in which 2-way telephone conversations may be recorded, so you should inform the other party that the conversation is being recorded. Consult your local telephone company for further information.

  • Page 34: Remote Operation From A Touch Tone Phone

    Remote Operation from a Touch Tone Phone You can operate the answering system from any touch tone phone. A synthesized voice menu will guide you on how to operate the unit (p. 36). •To skip the voice menu and operate the unit directly, see page 38.

  • Page 35: Remote Code

    Remote Code The remote code prevents unauthorized people from accessing your unit and listening to your messages. Choose any 2-digit number (00–99). The factory preset remote code is “11”. If you do not program your own remote code, you can use “11”. Make sure the unit is not being used and the handset is lifted off the base unit.

  • Page 36: Voice Menu

    Remote Operation from a Touch Tone Phone Voice Menu The shaded boxes are voice prompts. Press 1 to play back all messages. Press 2 for other functions. Press 1 to play back new messages. Press 2 for other functions. Press 1 to record your message. Press 2 for other functions.
  • Page 37 All Message Playback All recorded messages are played back. At the end of the last message, “End of final message” is heard. The unit will announce the remaining recording time if it is less than 5 minutes. New Message Playback Only new messages are played back.

  • Page 38: Direct Remote Operation

    Remote Operation from a Touch Tone Phone Direct Remote Operation Once you have entered the remote code, you can also control your unit by direct commands instead of using the voice menu. To end the remote operation, hang up anytime. Direct commands NEW MESSAGE PLAYBACK...

  • Page 39: Turning On The Answering System

    •The answering system will turn on. Hang up or enter the remote code for other options. •When turning on the answering system using a rotary or pulse service telephone, you cannot enter the remote code for other options. Skipping the greeting message After calling your unit, press •The unit skips the rest of the greeting message and you can start recording your...

  • Page 40: Remote Operation With The Handset

    Remote Operation with the Handset You can operate your answering system with the handset. The announcements and recorded messages can only be heard with the handset. Summary of remote operation Press (FLASH/CALL!WAIT/PLAYBACK) •The number of new messages is heard. To listen to the announcements and messages from the speaker, press •To switch back to the receiver, press Enter the desired direct commands (p.

  • Page 41: Direct Commands

    Direct commands NEW MESSAGE PLAYBACK ALL MESSAGE PLAYBACK REPEAT (During playback) SKIP (During playback) CHANGING PLAYBACK SPEED (During playback) STOP ERASING A (*) (4) SPECIFIC MESSAGE (During playback) ERASING ALL (*) (5) MESSAGES ANSWERING SYSTEM OFF ANSWERING SYSTEM ON For assistance, please call: 1-800-211-PANA(7262) •Only new messages are played back.

  • Page 42: Wall Mounting

    Push the hook and turn it around. Turn the hook until a click is heard. Connect the AC adaptor. Tuck the telephone line cord inside the wall mounting adaptor, then push it in the direction of the arrow. •The word “UP” should face upward.
  • Page 43 Connect the telephone line cord. Mount the unit, then slide down. •Raise the antenna. •Fasten the telephone line cord to prevent it from being disconnected. To charge the handset battery: Fix the charge contacts (#) and insert the hook to the handset hole ($).

  • Page 44: Belt Clip

    Optional Headset Plugging an optional headset into the handset allows a hands-free phone conversation. Please use only a Panasonic KX-TCA88 or KX-TCA90 headset. To order, call the accessories telephone number on page 2. Connecting an optional headset to the handset Open the headset jack cover, and connect an optional headset to the headset jack as shown below.

  • Page 45: Battery Replacement

    Battery Replacement If the RECHARGE indicator flashes after being fully charged, replace the battery with a new Panasonic P-P511 (PQPP511SVC) battery. To order, call the accessories telephone number on page 2. Press the notch on the handset cover firmly and slide it as indicated by the arrow.

  • Page 46: Adding Another Phone

    Adding Another Phone This unit will not function during a power failure. To connect a standard telephone on the same line, use the Panasonic T-adaptor KX-J66. To order, call the accessories telephone number on page 2. Standard Telephone Single-Line Telephone Jack...

  • Page 47: Troubleshooting

    Troubleshooting Cordless Telephone Problem An alarm tone sounds. Static, sound cuts in/out, fades. Interference from other electrical units. The unit does not ring. You cannot store a phone number in memory. While storing a phone number, the unit starts to ring.
  • Page 48 Troubleshooting Problem You cannot redial by pressing (REDIAL/PAUSE) You cannot have a conversation using the headset. Remedy •If the last number dialed was more than 32 digits long, the number will not be redialed correctly. •The button has a double function as either redial or pause.

  • Page 49: Answering System

    Answering System Problem The answering system is on, but incoming messages are not recorded. You cannot listen to the recorded messages. “ ” is displayed and the FULL ANSWER ON indicator flashes rapidly, and no new messages are recorded. You cannot operate the answering system with the base unit.
  • Page 50 Troubleshooting Problem While recording a greeting message, the unit starts to ring and stops recording. During playback, the unit starts to ring and stops playback. General Problem The unit does not work. Remedy •To answer the call, lift the handset off the base unit or press Start again from the beginning after hanging up.
  • Page 51 •Clean the charge contacts and charge again (p. 11). •Install a new battery (p. 45). •This is normal. •Call our customer call center at 1-800-211-PANA(7262). •Panasonic’s e-mail address for customer inquiries: consumerproducts@panasonic.com for customers in the USA or Puerto Rico ONLY...

  • Page 52: Important Safety Instructions

    Important Safety Instructions When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 11. Read and understand all instructions. 12. Follow all warnings and instructions marked on this unit. 13.
  • Page 53 CAUTION: To reduce the risk of fire or injury to persons, read and follow these instructions. 1. Use only the battery(ies) specified. 2. Do not dispose of the battery(ies) in a fire. They may explode. Check with local waste management codes for special disposal instructions. 3.

  • Page 54: Fcc And Other Information

    The REN is useful in determining the quantity of devices you may connect to your telephone line and still have all of those devices ring when your telephone number is called. In most, but not all areas, the sum of the REN’s of all devices connected to one line should not exceed five (5.0).
  • Page 55 TVs and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV or VCR. If interference is experienced, move the cordless telephone further away from the TV or VCR.
  • Page 56 If there is any trouble — disconnect the unit from the telephone line and connect a known working phone. If the known working phone operates properly, have your unit repaired by one of the authorized Panasonic Factory Service Centers. If the known working phone does not operate properly, consult your telephone company.

  • Page 57: Index

    Hold alarm... 22 I Installation AC adaptor ... 9 Adding another phone... 46 Battery...10 Telephone line cord ... 9 Intercom call... 25 Intercom paging ... 25 L Lighted Handset Keypad... 22 Line mode ... 13 Listening to messages ... 29 Location of controls ...
  • Page 58 •Send the unit to an authorized servicenter, prepaid and adequately insured. •Do not send your unit to the Panasonic Consumer Electronics Company listed on the back cover or to executive or regional sales offices. These locations do not repair consumer products.
  • Page 60 1-800-211-PANA(7262) Panasonic Consumer Electronics Company, Division of Matsushita Electric Corporation of America One Panasonic Way, Secaucus, New Jersey 07094 Panasonic Sales Company, Division of Matsushita Electric of Puerto Rico, Inc. Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park...

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