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Components identified by shading and ! mark on the schematic diagrams, exploded views, and in the parts list are critical for safe operation. Replace these components with Sony parts whose part numbers appear as shown in this manual or in supplements published by Sony. Circuit adjustments that are critical for safe operation are identified in this manual.
WARNINGS AND CAUTIONS When repairing the LCD panel, be sure you are grounded by using a wrist band. When repairing the LCD panel on the When repairing the LCD panel on the wall, the LCD panel must be secured using the 4 mounting holes on the rear cover. all the LCD panel m st be sec red sing the 4 mo nting holes on the rear co er Do not press on the panel or frame edge to avoid the risk of electric shock.
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After correcting the original service problem, perform the following safety checks before releasing the set to the customer: 1. Check the area of your repair for unsoldered or poorly soldered connections. Check the entire board surface for solder splashes and bridges. 2.
The units in this manual contain a self-diagnostic function. If an error occurs, the Smart Core Red LED will automatically begin to flash. The number of times the LED flashes translates to a probable source of the problem. A definition of the Smart Core Red LED flash indicators is listed in the instruction manual for the user’s knowledge and reference. If an error symptom cannot be reproduced, the remote commander can be used to review the failure occurrence data stored in memory to reveal past problems and how often these problems occur.
SELF DIAGNOSIS FUNCTION [SELF DIAGNOSTIC SCREEN DISPLAY] Error item name *Following error is invalid in RB2. FAN_ERR EMIT_ERR TCON_ERR Model Name :KDL-RB2T Serial Number :1000162 Package Number :PKG0.410EUA MAC address SELF CHECK Device ID :B0:00:02:4D:72:88 of Wi-Fi USB Wired Mac Wired Mac :D8:D4:3C:A2:EE:9F :D8:D4:3C:A2:EE:9F...
SELF DIAGNOSIS FUNCTION SELF-DIAGNOSTIC SCREEN DISPLAY For errors with symptoms such as “power sometimes shuts off” or “screen sometimes goes out” that cannot be confirmed, it is possible to bring up past occurrences of failure for confirmation on the screen: [To Bring Up Screen Test] In standby mode, press buttons on the remote commander sequentially in rapid succession as shown below: * : Note that this differs from entering the service mode (volume +)
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• There are clutch in the yellow frame[ ]. Therefore please be careful in the case of the disassembly or assembly of parts. KD-65/85X9500B...
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DISASSEMBLY 1-1-13. AC INLET ASSY AC INLET ASSY Screw (SCREW, +PSW M3X6 W12) P/N: 4-256-393-11 KD-65/85X9500B...
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DISASSEMBLY 1-1-14. AC INLET BRACKET, AC INLET AC INLET 2 Screws (SCREW (+PSW) (M3X6)) P/N: 2-990-421-41 KD-65/85X9500B...
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DISASSEMBLY 1-1-15. USB ASSY USB ASSY KD-65/85X9500B...
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DISASSEMBLY 1-1-16. USB HOLDER, CABLE WITH CONNECTOR (USB) and BRACKET, TOP (MIA) USB HOLDER CABLE WITH CONNECTOR (USB) BRACKET, TOP (MIA) KD-65/85X9500B...
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DISASSEMBLY 1-1-32. BRACKET, STAND (MIA) BRACKET STAND (MIA) BRACKET, STAND (MIA) Don’t put the bracket on the dowel. 4 Screws (SCREW, +PSW M4X10) P/N: 4-159-298-01 KD-65/85X9500B...
HOW TO ENTERING SERVICE MODE 1) Turn on the main power switch to place this set in standby mode. 2) Press the buttons on the remote commander as follows, and entering service mode. 3) Service mode display. Note: First of all when you enter Service Mode you can see “Digital” service mode Note: First of all, when you enter Service Mode, you can see Digital service mode.
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ADJUSTMENT 4) How to use the remote commander. 5) After entering service mode then turn off the power switch 5) After entering service mode, then turn off the power switch. KD-65/85X9500B...
ADJUSTMENT CHANGE DATA Note: “Digital” service mode don’t have to Save ( Note: Digital service mode don t have to Save. ( except except “002 MODEL”) 002 MODEL ) 1) Change Data of “Digital” service mode. ( except “003 DIG_SRV_MODE” category) a.
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ADJUSTMENT 2) Change Data of “Digital” service mode. ( “003 DIG_SRV_MODE” category) “003 DIG SRV MODE” i “003 DIG_SRV_MODE” is one category of “Digital” service mode. f “Di it l” Please note because this operation is special. a. Press “2 / 5” on remote to select “003 DIG_SRV_MODE”. b.
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ADJUSTMENT SAVE CHANGING DATA 1 (Only when B* board is replaced) In “Digital” service mode In Digital service mode “002 MODEL” category) 000 SEGSelect segment information 001 DEST Select destination information 002 MODELNAME Select Model Name 003 SERIAL Can be set Only Once for the new board 005 VAR_TYPE Select variable information Change data for each model.
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ADJUSTMENT SAVE CHANGING DATA 2 1) Write data for “Chassis” or “VPC” service mode 1) Write data for Chassis or VPC service mode a. Press “Mute” on remote. It shows green “ SERVICE ” changes to green “ WRITE ”. b.
ADJUSTMENT WHITE BALANCE ADJUSTMENT Note: Please execute this adjustment if necessary Note: Please execute this adjustment if necessary. Change Data of “VPC” service mode. ( “003 WB” category) a. Press “1” or “4” on remote to select WB adjustment menu. b.
” changes to green “ SERVICE ”. f. And BLINK Smart Core WHITE LED. Writing process is done at this point. SONY <Another way> You can set to shipping condition w/o entering Service Mode. -> “Cursor Up” on remote + “Power Key” on TV.
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RED DOT: Most likely defective part BLUE TRIANGLE: Secondary possible defective part BLACK TEXT: Board that may correct the symptom Symptoms - Shutdown. Power LED Video Bluetooth Remote Network Audio Skype Smart Core blinking red diagnostics sequences Power - missing or distorted (BT) No White Bluetooth /...
TROUBLE SHOOTING No Power Replace Check STBY 3.3V Between G* Board to G* Board L9700 or C9707 B* Board Harness B Board Harness Harness B* Board DC/DC converter check KD-65/85X9500B...
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TROUBLE SHOOTING 1) DC/DC converter check START Check C9159, 9161 Check C9168 Check F9106 or C9163 Voltage. Check F9105 is it 1.18V? Is the voltage 1V? Check C9158 or C9160 Voltage. Check F9104 Is the voltage 5V? Is the voltage 5V? Check C9120 Voltage.
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TROUBLE SHOOTING 1) 3 times blinking (DC Alert & Communication Error) 3-time blinking HDMI TUNER DC_ALERT I2CD bus DMD_TU_I2C I2CD bus check: Dumping resistor or I2CB bus check: AUDIO Probe CL5423, or Ayu2 Probe CL2101, I2C bus dumping or Check CL5428 or FW of IC3150 CL2102 / CL2318...
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TROUBLE SHOOTING 2) 3 times blinking (Audio Error) (Audio amp. error detection. or Audio amp. I2C ud o a p communication error detection.) Go to 3-4-2. No Sound Power Off Check Go to 3-4-3. No Sound Power On Check KD-65/85X9500B...
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TROUBLE SHOOTING 3) 4 times blinking (LED Voltage Error) KD-65/85X9500B...
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TROUBLE SHOOTING 6) 7 times blinking (Temperature Error) 7-time blinking Setting circumstance is OK? Set to another Temperature, location, etc. Ventilation, etc. Change B* Board Change B* Board, and Aging a few Panel hours Symptom improvement improvement I2CA bus check: Temp sensor B* Board HDMI is working?
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TROUBLE SHOOTING No Sound Without LED 3x No sound only Analog RF and Tuner relation issue Digital RF ? [Speakers] setting is Change the setting to [Audio System] ? [TV Speakers] No sound only HDMI ? HDMI relation issue → AV receiver is Select [External Inputs] →...
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TROUBLE SHOOTING 3-4-1. No Sound Audio No Sound Audio From 3-4 Replace B-K Harness OK ? Replace K-PWB OK ? (check / diagnose K-PWB itself before replace. See next page.) See next page ) Replace B-PWB OK ? Finish Finish KD-65/85X9500B...
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TROUBLE SHOOTING 3-4-2. No Sound Power Off Check Power Off Check Power Off Check From 3-3 or 3-4 From 3-4 (1) K-PWB PVDD-GND short ? (See APPENDIX-5) Measure the Speaker impedance by multi meter impedance by multi-meter Replace Speaker Replace Speaker Less than 3 Ω...
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TROUBLE SHOOTING 3-4-3. No Sound Power On Check Power On Check From 3-3 (4) 12.5V check K1-PWB (HJ) (4) 12.5V check Measure voltage between PVDD and GND at capacitor C4341, 12.5V is supplied to C4342, C4441 or C4442. (See 3.3) K-PWB for a moment Voltage rise more than 0V for a moment at power on before LED 3x blinking ?
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TROUBLE SHOOTING 3-4-4. No Sound Audio HP/Audio out No Sound Audio HP/Audio out [Sound] → [Headphone] [Subwoofer] [Headphone/Audio out] is set to ? Set [Headphone/Audio Out] [Audio Out] to [Headphone] or [Audio Out] Headphone Volume is set to MIN? Replace B-PWB Replace B-PWB Replace B PWB Increase Headphone Volume...
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TROUBLE SHOOTING No Picture Replace All blue picture is on? Check the G*- the B-Tcon, B-LD* Change B* Board (Factory SW Harness is booted ) is booted.) Symptom Symptom improvement improvement B-Tcon, B-LD* B* Board Harness B* Board LCD Panel Change G* Board (T con (T-con,...
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TROUBLE SHOOTING 1) EXT. Analog Video/Component Input Video 1 Video 2 Component No Picture No Picture No Picture Check J3104 Check J3104 Conn Check J3101 Check if input OSD Connection, Check if input OSD Check if input OSD VIDEOB_DET at connection, is GREY OUT is GREY OUT...
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TROUBLE SHOOTING Change Switch Unit Side Key button Switch unit issue malfunction Harness on Switch Unit Harness connection and B* Board properly connected and B Board properly connected issue issue Change Harness issue Harness issue Switch unit-B* board Harness Change B* Board KD-65/85X9500B...
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TROUBLE SHOOTING Check whether center Center white LED Remote control battery IR do not response to white LED blink ,when using lit up when remote is could be weak. Remote Commander commander near the control is pressed Change battery. sensor windows Harness on H- Harness connection board and B* Board...
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TROUBLE SHOOTING Backlight doesn’t change Check UI setting for light User did not activate light Change the UI when ambient lighting Sensor. Make sure it is “on” sensor function setting to “:ON” level changed Harness on H-board and Harness connection B* Board issue properly connected...
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TROUBLE SHOOTING [Network Set-up] >[Wired Set-up] on the TV Connection Results Connection Results Connection Results B board Cable Connection Local Access Internet Access Failed Failed Failed Auto Check Proxy setting Wired Set-up Check cable B board Local router IP address setting IP address setting DHCP server Manual...
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TROUBLE SHOOTING Wireless Network on the TV Error Message appear Is the radio field when the Wireless Strength too weak Strength too weak Bxx Board oa d Network is selected? or even No signal? Change WiFi module WiFi Access Point Access Point WiFi module Check harness...
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TROUBLE SHOOTING Service Menu 001 OP 000 VERS 000 VERS Touch pad Remote doesn’t work Touch pad Remote doesn t work <MAIN> <EXT> One touch remote doesn’t work DM0.001JPA WF: 3.0.0.1021 WF0.300W00AA WF: -------- 3D-glasses (Active) doesn’t work DF2.070W00AA FD: 0.003 YM0.619W00AA BT: Confirm M4.922C...
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TROUBLE SHOOTING *(2) BT Active 3D glasses doesn’t work (2) BT Active 3D glasses doesn t work <2 8V <2.8V k 3D Gl Check 3D-Glasses Replace to New Battery and try again. Battery voltage is (use CR2025 only.) >2.8V? Registered Registered Check if 2.4GHz devices are used or not? Restart TV.
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TROUBLE SHOOTING Far-end user needs Far-end pic Camera function doesn’t to prepare Camera Self pic? Check Video Call Far-end issue work well device or unmute Far-end pic? camera function Self pic Self pic Check camera direction. Check self pic by push Camera module is set “Social Viewing”...
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TROUBLE SHOOTING Mic function doesn’t work Update SW to latest Network Check well. Version. RC OFF/ON Noise source check near User environment issue the microphone. Change harness Harness issue Change Mic Unit Mic unit issue Change B*Board Change B Board KD-65/85X9500B...
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To SP : K0 board / 2 1ch : K0 board / 2.1ch Comp I2C-E A/D/E PC(B2B) Brownie B-CAS B CAS /CI/CI+ Tuner Tuner Demod. I2C-B Opt. DIMMER PWM I2C-D Tiny Local Dimming Local Dimming HDMI HDMI HDMI 3 Intelligent Peak LED Deneb (MHL2) HDMI...
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DIAGRAMS 1-821-117-11 SYT10-03HG E R_KEY A D 2 8 2 1-143-11 1- 8 HUS_POW HUS_KEY_ HUS_GND KD-65/85X9500B...
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DIAGRAMS KD-65X9500B CAMERA MODULE BAXF SWITCH UNIT SMART CORE SMART CORE BT MODULE WIRESS LAN CARD HSC2-M KD-65/85X9500B...
• Items marked " * " are not stocked since they are seldom required for routine service. Some delay should be anticipated when ordering these items. 5-1-1. REAR COVER For Connector , Screws & Stand details, please refer to SEC 1. DISASSEMBLY. KD-65X9500B DESTINATION REF. PART NO PART NO.
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DISASSEMBLY 1-2-5. LABEL, REAR TERMINAL/LABEL, SIDE TERMINAL LABEL, SIDE TERMINAL LABEL REAR TERMINAL LABEL, REAR TERMINAL KD-65/85X9500B...
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DISASSEMBLY 1-2-6. REAR COVER (4L MIA) L A/REAR COVER (4L MIA) R A/REAR COVER (4L MIA) C A/REAR COVER (4L MIA) B A REAR COVER (4L MIA) L A 26 Screws (SCREW, +FWH M4) P/N: 4-432-981-01 3 Screws (SCREW, +BVTP 4X12 TYPE2 IT-3) P/N: 2-580-639-01 1 Screw (SCREW, +PSW M4X10) P/N: 4-159-298-01 KD-65/85X9500B...
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DISASSEMBLY 1-2-6. REAR COVER (4L MIA) L A/REAR COVER (4L MIA) R A/REAR COVER (4L MIA) C A/REAR COVER (4L MIA) B A REAR COVER (4L MIA) R A REAR COVER (4L MIA) C A KD-65/85X9500B...
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DISASSEMBLY 1-2-6. REAR COVER (4L MIA) L A/REAR COVER (4L MIA) R A/REAR COVER (4L MIA) C A/REAR COVER (4L MIA) B A REAR COVER (4L MIA) B A 4 Screws (SCREW, +PSW M3X6 W12) P/N: 4-256-393-11 KD-65/85X9500B...
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DISASSEMBLY 1-2-7. CATCH, HOOK N CATCH, HOOK N CATCH, HOOK N CATCH, HOOK N KD-65/85X9500B...