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EPSON Preferred ® ® Limited Warranty Program for the Epson Stylus Pro Large Format Printers Priority Technical Support Toll-Free Phone Number Security and Peace of Mind On-Site Repair CPD-20273 Please open this booklet and record your unique Unit ID Number.
Please review the information contained in this booklet. You’ll find your personal Unit ID Number and the exclusive Epson Preferred toll-free number. You’ll need these numbers to take advantage of our Preferred Service. You’ll find our complete terms and conditions for this one-year limited warranty at the end of this booklet, under “Terms and Conditions –...
Epson may at its discretion allow you to renew your extended service for one additional year (for three years of total coverage), subject to the conditions described in the next paragraph.
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Control Panel by pressing the Menu button: Menu > Printer Status > Service Life. At least two stars (of the printer’s original five stars) must be displayed. Even if the printer has sufficient carriage motor life, Epson may still at its discretion not allow renewal based on the printer’s service and usage history.
* If you experience difficulty using your Unit ID Number to access the Toll-Free Preferred line, please call 562-276-1305 during normal business hours so we may resolve the problem. This phone number provides access to the same Epson Preferred Technical Support Staff as the toll-free number.
Limited Warranty for Commercial Products What Is Covered: Epson America, Inc. (“Epson”) warrants to the first end-user customer that the Epson Stylus Pro large format ink jet printer covered by this limited warranty statement, if purchased and used in the United States or Canada, will conform to the manufacturer’s specifications and will be free from defects...
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Epson Authorized Servicer will be contacted to make the repair at your facility. Epson will usually dispatch repair parts and a technician to your location for the next business day if determination that repair is required occurs prior to 1:00 Pacific Time.
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What This Warranty Does Not Cover: This warranty does not cover: 1) Any damage caused by using non-Epson inks or ink cartridges, or any ink 2) Any damage caused by third-party media, software, applications, parts, 3) Any damage caused by misuse, abuse, improper installation, neglect, failure to 4) Any damage from service performed by other than an Epson Authorized 5) Service when the printer is used outside the U.S.
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Remedies: Your exclusive remedy and Epson’s entire liability for a material breach of this Agreement will be limited to a refund of the price paid for the Epson products covered by this Agreement. Any action for breach of warranty must be brought within 15 months of the date of original purchase.
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® Pro Large Format Printers inability to use the Epson products, whether resulting from a breach of warranty or any other legal theory. Some jurisdictions do not allow limits on warranties or remedies for breach in certain transactions. In such jurisdictions, the limits in this paragraph and the preceding paragraph may not apply.