Page 2
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with...
Printer Parts Front view roll paper cover roll paper spindles paper lever mounting control panel brackets paper basket ink cartridge compartment front cover Rear view IEEE1394 interface connector USB interface connector AC inlet Optional interface card slot cover...
Contents Chapter 1 Printing with Windows Printer Software Introduction....... 12 Accessing the Printer Software.
Page 5
Using the EPSON Spool Manager ..... . .79 Using EPSON Status Monitor 3 ......80 Increasing the Print Speed .
Page 6
Making Configuration Settings ......146 Using EPSON Monitor IV ......147 Accessing EPSON Monitor IV .
Page 7
Aligning the print head .......195 Starting EPSON LFP Remote Panel .....195 Using the Print Assistant function .
Page 8
Notes on Epson Special Media and Other Media ... . . 244 Using Epson special media ......244 Using paper other than Epson special media .
Page 9
For EPSON Stylus Pro 9800/9400 ..... .278 For EPSON Stylus Pro 7800/7400 ..... .282 Chapter 7 Maintenance and Transportation Replacing Ink Cartridges .
Page 10
Roll paper does not eject properly ..... 347 When feeding paper forward ......348 When feeding paper backward .
Roll Paper (Banner) is selected as the Paper Source.) Layout Reduce/Enlarge, Multi-Page, Optimize Enlargement Utility EPSON Status Monitor 3, Nozzle Check, Head Cleaning, Print Head Alignment, Printer and Option Information (EPSON Stylus Pro 9800/7800 only), EPSON LFP Remote Panel, Speed & Progress For information on making printer driver settings, see “Making...
Windows you are using. ❏ The printer driver screens that appear in this manual are provided for EPSON Stylus Pro 9800 running on Windows XP. The screens of EPSON Stylus Pro 9400/7800/7400 and EPSON Stylus Pro 9800 are almost the same, except as noted.
2. Right-click your printer icon, and click Properties. The printer software window appears. From Windows 2000 1. Click Start, point to Settings, and then select Printers. 2. Right-click your printer icon, and click Printing Preferences. The printer software window appears. From Windows applications 1.
Page 15
2. Make sure your printer is selected, and then click Properties or Options. You may need to click a combination of these buttons. The driver settings window appears. 3. Click the Main tab. The Main menu appears. 4. From Media Type, select a media that matches the paper loaded in the printer.
Page 16
Drag the slider to the left or right depending on which is more important. For EPSON Stylus Pro 9800/7800 only: If you have selected Advanced B&W Photo as the Color setting, select the Color Toning setting from the pull-down menu.
Page 17
9. Click the Paper tab. The Paper menu appears. 10. Select a paper source from the Paper Source list. 11. Select Borderless to print your data with no margins. See “Making the Borderless setting” on page 46. 12. From the Paper Size list, select the size of paper loaded in the printer.
Page 18
When Roll Paper or Roll Paper (Banner) is selected as the Paper Source setting, make the Roll Paper Option settings as needed. See “Making the Roll Paper Option settings” on page 15. Click the Layout tab. The Layout menu appears. Note: ❏...
Canceling printing To cancel printing in progress, click Stop on the EPSON Progress Meter. You can also pause or restart printing. To pause printing, click Pause. To resume printing, click this button again.
Caution: If you stop printing in progress, you may need to start printing again from the beginning for best result; otherwise, misalignment or banding may appear in the printed image. Making Settings on the Main Menu From this menu, you can make the Media Type, Color, and Mode settings, and also check the remaining ink of the installed ink cartridges.
Note: ❏ The availability of special media varies by country. ❏ When using paper other than Epson special media, see “Notes on Epson Special Media and Other Media” on page 244. ❏ For the latest information on the special media available in your area, refer to the Epson customer support website.
Photo Glossy Paper Photo Glossy Paper Photo Semigloss Paper Photo Semigloss Paper Proofing Paper Semimatte EPSON Proofing Paper Semimatte (Commercial) Photo Quality Ink Jet Paper Photo Quality Ink Jet Paper Singleweight Matte Paper Singleweight Matte Paper Doubleweight Matte Paper Doubleweight Matte Paper...
When printing on any media other than tracing paper, we recommend Color/B&W Photo even if the data to print is black. EPSON Stylus Pro 9800/7800 Make the Color setting. Select Color to print color or monochrome photos, or Black to print a draft or black text only. If you want to print advanced monochrome photos, select Advanced B&W...
Page 24
Automatic mode Automatic mode is the quickest and easiest way to start printing. When Automatic is selected, the printer driver takes care of all detailed settings based on the current Media Type and Color settings. Quality and Speed slider Depending on the media you choose in the Media Type setting while Color (or Color/B&W Photo) or Black is selected as the Color setting and Automatic as the Mode setting, a Quality or Speed slider appears in the Mode box.
Page 25
Adobe RGB For EPSON Stylus Pro 9800/7800 only: Matches image color to Adobe RGB. Color Toning (for EPSON Stylus Pro 9800/7800 only) When you select Advanced B&W Photo as the Color setting while Automatic is selected, the Color Toning pull-down menu appears in the Mode box.
The Custom mode lets you make a wide range of changes with a single click of the mouse. In the Custom Settings pull-down menu, you will find ready-made settings provided by Epson. Note: These ready-made settings may not appear, depending on the Media Type and Color settings.
Making Advanced setting The Advanced setting gives you complete control over your printing environment. Use these settings to experiment with new printing ideas, or to fine-tune a range of print settings to meet your individual needs. Once you are satisfied with your new settings, you can give them a name and add them to the Custom Settings pull-down menu.
Page 28
Color or Color/B&W even if the data to print is black. 4. Select a Print Quality setting. 5. If you are using non-Epson special media, click the Paper Config button, and then make settings as needed. For details, see “Paper Configuration” on page 29.
Use this function when you print on paper other than Epson special media. Set the slider to the 0 position when you print on Epson special media. Note: Deepening of the color of printout may not be possible, depending on the printing mode.
Page 30
Paper This value automatically appears according to the Media Thickness Type setting. If you use non-Epson media, modify this value for your media. Refer to the paper specifications, or print "Thickness Pattern" to find out the paper thickness. Cut Method Determines the best cutting method according to the paper thickness.
Page 31
Mode Description Platen Gap Platen Gap is the height from the media loaded in the printer to the print head. By adjusting this parameter, you may produce better print quality. This is set automatically according to the Paper Thickness setting specified. Note: Setting Platen Gap to Narrow may produce better print quality, but make sure the media does not wrinkle or...
Page 32
Printer Color Management Color Controls This setting provides the color matching and image-enhancement methods. When you select this setting, additional settings appear under the Printer Color Management box where you can select a Mode setting and adjust the color enhancement sliders. For details on the additional settings, see the online help.
Page 33
When Advanced B&W Photo is selected as the Color setting, the following screen appears. You can then adjust the advanced monochrome settings. For details on the additional settings, see the online help. Printing with Windows...
Page 34
PhotoEnhance This setting provides a variety of image-correction settings that you can apply to your photo images before printing. PhotoEnhance does not affect your original data. When you select this setting, you can make the Tone and Digital Camera Correction settings. Note: ❏...
Page 35
❏ The Tone setting appears for EPSON Stylus Pro 9400/7400 only. Tone Auto Correct Provides standard image correction for most photos. Try this first. Sepia Applies a sepia tone to your photos. Neutral Gray Applies a black and white tone to your print data.
Page 36
Off (No Color Adjustment) This setting turns off the printer driver color management, which is useful when you use the color management function of the application to apply an ICC profile. Printing with Windows...
Page 37
This setting uses the Windows color matching method to automatically adjust printout colors to match colors on your screen. Select this setting when printing scanned photographs or computer graphics. Note: ❏ Be aware that the ambient light and the age, quality, and settings of the monitor can affect the quality of your color matching.
Page 38
Input Profile Select an input profile. This setting is not available when Host ICM is selected as the ICM Mode setting. Intent Select the rendering intent or color mapping preference. Saturation: This setting is the best option for presentation graphics to accurately reproduce vivid colors.
Page 39
If this happens, reselect your saved settings and try printing again. Note: The names of the ready-made settings provided by Epson cannot be applied to your new settings. Deleting the Advanced settings To delete your Advanced setting, follow the steps below.
Page 40
Note: You cannot delete ready-made settings from the Custom Settings list. 1. Click Save Settings. The Custom Settings dialog box appears. 2. Select the name of settings you want to delete. 3. Click Delete. The setting will be deleted from the Custom Settings list.
Page 41
4. Select the location where you want to save the file, and then enter the file name. 5. Click Save. 6. When the message “Processing complete.” appears, click OK. Importing the Advanced settings To import custom settings, use the following steps. 1.
You can check the amount of the remaining ink of each ink cartridge. Note: If EPSON Stylus Pro 9800/7800 is not connected properly or EPSON Status Monitor 3 is not installed, Cartridge Option appears instead. The Cartridge Option is not displayed for EPSON Stylus Pro 9400/7400.
When you send a print job to the printer, the EPSON Print Preview window appears, allowing you to make changes before printing. The EPSON Preview toolbar contains several buttons that you can use to perform the following functions. Zoom Click this button to enlarge or reduce the size of the previewed image.
Printable area Click this button to display a rectangle on/off indicating the printable area on the previewed image. The printer cannot print anything which is outside of this rectangle. Click this button again to turn this feature off. Previous page Click this button to display the previous page.
❏ Reference Guide (Troubleshooting page) ❏ Paper information that is most suitable for printing ❏ Technical Support Web Site Making Settings on the Paper Menu You can make Paper Source, Borderless, Auto Cut, Paper Size (Page Size), Copies, Orientation, and Printable Area or Roll Paper Option settings on this menu.
Paper Source setting. Select one that matches the paper loaded in the printer. Making the Borderless setting You can print your data without margins on paper. For this printing mode, Epson recommends the following media conditions. Printing with Windows...
Page 47
❏ 24 inch, 609.6 mm ❏ 728 mm (B1)* ❏ 36 inch, 914.4 mm* ❏ 44 inch, 1117.6 mm* * for EPSON Stylus Pro 9800/9400 use only. Note: ❏ If your application has margin settings, make sure they are set to zero before printing.
Page 48
❏ When Premium Glossy Photo Paper (250) roll paper or Premium Semigloss Photo Paper (250) roll paper is used in printing, the top margin is always 20 mm. ❏ The following media may smear in the top area when selecting Single Cut or Double Cut for the Auto Cut setting: Doubleweight Matte Paper, Singleweight Matte Paper, Enhanced Matte Paper, Textured Fine Art Paper, and UltraSmooth Fine Art...
Page 49
2. Click the Expansion button. The Expansion dialog box appears. 3. Choose Auto Expand or Retain Size, and the amount of enlargement. Auto Expand Select this setting if you want to enlarge the size of print data automatically and print with no margins. You can choose the amount of enlargement by moving the slider.
Amount of When you select Auto Expand, the slider becomes Enlargement available. Using the slider, you can control the amount of the image that extends beyond the edges of the paper during borderless printing. For most print jobs, Standard is recommended in order to eliminate margins on all sides of the paper.
Page 51
Note: This setting appears only when the Borderless check box is selected. Double Cut Select this setting to avoid the slight gap that occurs with the Single Cut setting. A margin is created between pictures, and 1 mm along the inside of each picture is cut. Note: This setting appears only when the Borderless check box is selected.
Page 52
Normal Cut Select this setting to keep margins at the top and bottom of the printed data. Select this setting to cut printouts manually. To cut printouts manually, follow the steps below. Note: When you print on Canvas, only this setting is available. 1.
6. After cutting the paper, press the Pause button. The printer becomes online. Making the Paper Size setting You can select a paper size that you want to use. Select the proper paper size from the Paper Size list. You can also add a custom paper size, using the steps below. 1.
Making the Copies setting You can specify the number of copies to print. Enter a number in the Copies box, or click the arrow next to the box. You can enter any number from 1 to 9999. When printing multiple copies of your document, select Collate to print one complete document set at a time.
Making the Orientation settings You can specify the direction of printing on the page. Portrait Print direction is short edge first, like most magazines. Landscape Print direction is long edge first, like many spreadsheets. Rotated by 180° Prints your document upside down. Note: This function is not available when Roll Paper (Banner) is selected as the Paper Source setting.
Making the Printable Area setting This setting is available when you select Sheet as the Paper Source setting. You can make the following setting. Centered Select this setting to center printouts. Printing with Windows...
Making the Roll Paper Option settings This setting is available when you select Roll Paper or Roll Paper (Banner) as the Paper Source setting. You can make the following settings. Auto Rotate Note: This function is available only when Roll Paper is selected as the Paper Source setting.
Page 58
This function is effective only when the print data length is shorter than the printable width of the roll paper. The print data will automatically be turned 90 degrees to print crosswise, saving roll paper. Original Auto Rotate off Auto Rotate on To enable this function, follow the steps below.
The Print Page Line operation changes according to the Auto Cut setting. Check these settings as necessary by referring to the printer’s operation. Auto Cut Print Page Line Printer’s Operation Single Cut Selected Prints page line on the right side Double Cut only, and cuts paper Normal Cut...
Page 60
Note: ❏ The functions on the Layout menu are not available when Roll Paper (Banner) is selected as the Paper Source setting. ❏ According to the paper source you choose, some of the functions are not available. Printing with Windows...
Making the Reduce/Enlarge setting You can fit the size of your data to the size of paper you to print on. To enable this function, select Reduce/Enlarge. When this function is enabled, you can make the following settings. Fit to Page Proportionally enlarges or reduces the size of your data to make it fit the paper size you have selected in the Output Paper Size.
Making Multi-Page settings Selecting Multi-Page lets you choose between the N-up and Poster settings. Printing with Windows...
Page 63
Making N-up settings Select N-up as the Multi-Page setting to print two or four pages of your document on one sheet of paper. When N-up is selected, you can make the following settings. 2 Pages Prints two or four pages of your data on a single 4 Pages sheet of paper.
Page 64
Making Poster settings A single page can be enlarged to cover 4, 9, or 16 printed sheets of paper. Select Poster as the Multi-Page setting to print a poster-size image. Printing with Windows...
Page 65
Click Settings to adjust the way your poster will print. The Poster Settings dialog box opens. You can make the following settings. Print Cutting Check this box to turn the cutting guide options on. Guides Overlapping Slightly overlaps the images and prints alignment Alignment Marks markers so that they can be aligned more precisely.
Clear this check box if text or graphics are distorted; however, output length may be limited depending on the application. Using the Printer Utilities The EPSON printer utilities let you check the current printer status and perform printer maintenance from your screen. Printing with Windows...
Page 67
❏ Do not use the Nozzle Check, Head Cleaning, or Print Head Alignment utilities while printing is in progress; otherwise, your printout may be marred. EPSON Status Monitor 3 This utility provides you with printer status information, such as the amount of ink remaining, the free space of the maintenance tank, and it also checks for printer error.
See “Using Printer and Option Information” on page 71. Note: This function is supported by EPSON Stylus Pro 9800/7800 only. EPSON LFP Remote Panel This utility lets you optimize your printer. See “Starting EPSON LFP Remote Panel” on page 72.
Page 69
Print has been selected, the Nozzle Check utility not only checks for the clogged nozzles, but also performs head cleaning automatically. If you are using non-Epson special media, or if the width of paper you are using is less than 210 mm, turn off AUTO CLEANING from the control panel on the printer.
If you find missing dots, clean the print head nozzle. See “Cleaning the print head” on page 70. Cleaning the print head If you find that the printed data is unexpectedly faint or dots in the printed data are missing, you may be able to solve these problems by using the Head Cleaning utility to clean the print head, which ensures that the nozzles are delivering ink properly.
3. Follow the on-screen instructions. Using Printer and Option Information You can check or select the black ink set on the printer. Note: This function is supported by EPSON Stylus Pro 9800/7800 only. 1. Make sure the printer is turned on. Printing with Windows...
3. Click OK. Starting EPSON LFP Remote Panel You can optimize your printer using this utility. To start EPSON LFP Remote Panel, see the steps below. 1. Make sure the printer is turned on.
Making the Speed & Progress settings You can make settings related to print speed and progress. To make the Speed & Progress settings, click Speed & Progress on the Utility menu. The Speed & Progress dialog box appears. Note: The specific features available in the printer software vary depending on the printer model and the version of Windows that you are using.
Page 74
Always spool RAW datatype (for Windows XP and 2000 only) To enable NT-based clients spool documents to use the RAW format instead of the EMF (metafile) format, select the Always Spool Raw datatype check box (Windows NT-based applications use the EMF format by default). Try using this option if documents spooled in the EMF format do not print correctly.
Page 75
Monitoring Preferences This function lets you specify the monitoring feature of EPSON Status Monitor 3. To make settings for EPSON Status Monitor 3, follow the steps below. 1. Click Monitoring Preference. The Monitoring Preference dialog box appears.
Select the Shortcut Icon check box to display a shortcut icon in your Windows taskbar. Clicking the shortcut icon in the taskbar will open EPSON Status Monitor 3. Click the icon you prefer as shortcut icon, and you can confirm the icon at the right.
❏ Right-click the item, and then click the What's this? button. ❏ Click Help on the Main, Paper, Layout, or Utility menu for help related to the item on that menu. Checking Printer Status and Managing Print Jobs Using the Progress Meter When you send a print job to the printer, the Progress Meter window opens.
Page 78
“Making the Speed & Progress settings” on page 73 for more information. EPSON Printing Tips Tips on getting the most out of your Epson printer driver appear at the bottom of the Progress Meter window. A new tip appears every 30 seconds. For more details on a displayed tip, click Details.
1. Send a print job to your printer. A short cut icon of your printer appears on the taskbar. 2. Click the EPSON Stylus Pro XXXX icon. The EPSON Spool Manager dialog box appears. 3. If you want to cancel printing, select a print job and then click Cancel.
Page 81
To add a shortcut icon to the taskbar, see “Monitoring Preferences” on page 75. Accessing EPSON Status Monitor 3 from the printer driver To access EPSON Status Monitor 3 from the printer driver, follow the steps below. 1. Access the printer driver. See “Accessing the Printer Software”...
Page 82
If the ink runs low or out, or the maintenance tank becomes full, the How to button appears in the EPSON Status Monitor 3 window. Click How to to display instructions on how to replace the cartridge or the maintenance tank.
Increasing the Print Speed General tips Printing color data using higher print quality settings takes longer than printing black-and-white data using standard print quality, as the volume of high quality color data is much greater. For this reason, it is important to be selective in your use of color and print quality settings if you also require a faster print speed.
Print speed Faster Slower Data Variety of Grayscale Full color characteristics colors Hardware System Fast Slow resources speed HDD free Large Small space Memory free Large Small space Software status Running Many applications Virtual Not in use In use memory Using Speed &...
Note: To connect your printer directly to a network without setting it up as a shared printer, consult your network administrator. For Windows XP Setting up your printer as a shared printer To share a printer that is connected directly to your computer with others on a network, follow the steps below.
Page 86
3. Select Share this printer, and type the name in the Share name box. 4. Click OK. Note: Do not choose any drivers from the Additional Drivers list. Accessing the shared printer To access the shared printer from another computer on a network, follow the steps below.
Page 87
3. Click the Ports tab, and click Add Port. 4. Select Local Port, and then click New Port. 5. In the text box, type the following information: \\name of computer that is connected to the printer\name of the shared printer Then click OK.
6. Close the Printer Ports dialog box to return to the Ports menu. 7. On the Ports menu, make sure that the new port is added and the check box is selected. Click OK to close the Properties. For Windows Me and 98 Setting up your printer as a shared printer To share a printer connected directly to your computer with other computers on a network, follow the steps below.
Page 89
3. Click File and Print Sharing. 4. Click the I want to be able to allow others to print to my printer(s) check box, and click OK. 5. In the Network window, click OK. 6. In the Control Panel, double-click Printers. Note: ❏...
Page 90
❏ If a dialog box appears requesting you to restart your computer, do so. Then open the Printers folder, and continue from step 7. 7. Select your printer, and choose Sharing on the File menu. 8. Select Shared As, enter the printer information as needed, and click OK.
Page 91
2. Double-click Add Printer. The Add Printer Wizard screen appears. 3. Click Next. 4. Click Network printer, then click Next. Printing with Windows...
Page 92
5. Click Browse. 6. Double-click the icon of the computer that is directly connected to the printer. Then click the printer’s icon. 7. Click OK and follow the on-screen instructions. Printing with Windows...
For Windows 2000 Setting up your printer as a shared printer To share a printer that is connected directly to your computer with others on a network, follow the steps below. 1. Click Start, point to Settings, and then click Printers. 2.
Page 94
Accessing the shared printer To access the shared printer from another computer on a network, follow the steps below. Note: Your printer must be set up as a shared resource on the computer to which it is directly connected before you can access it from another computer.
Page 95
4. Select Local Port, and click New Port. 5. In the text box, type the following information: \\name of computer that is connected to the printer\name of the shared printer Then click OK. 6. When you enter the information, the Cancel button on the Printer Ports dialog box changes to the Close button.
7. On the Ports menu, make sure that the new port is added and the check box is selected. Click OK to close the printer driver. Updating and Uninstalling the Printer Software This section describes how to upgrade your Windows operating system, update the printer software in Windows XP, Me, or 2000, and uninstall the printer driver from your computer.
Windows XP 1. Click Start, click Control Panel, and then click Add or Remove Programs. 2. Select EPSON Printer Software to uninstall the printer driver from the software list. 3. Click the Change/Remove button. 4. Select the target printer icon.
2. Double-click the Add/Remove Programs icon. 3. Select EPSON USB Printer Devices. 4. Click the Add/Remove button Note: If EPSON USB Printer Devices does not appear in the Add/Remove Program list, double-click EPUSBUN.EXE on the printer software CD-ROM. 5. Follow the on-screen instructions.
Reduce or Enlarge, Printable Area, Roll Paper Option Layout Fit to Page, Print Order Utility EPSON StatusMonitor, Nozzle Check, Head Cleaning, Print Head Alignment, Configuration For information on making printer driver settings, see “Making Settings in the Print Dialog” on page 105, “Making Settings in the Page Setup Dialog”...
Accessing the Printer Software To access the printer software installed in your computer, follow the steps below. Accessing the Print dialog To access the Print dialog, click Print on the File menu of your application, or click Options in the Page Setup dialog. Accessing the Page Setup dialog To access the Page Setup dialog, click Page Setup on the File menu of your application.
Basic Settings Making the printer driver settings This section describes the basic printer driver settings for printing your data. To make the basic printer driver settings, follow the steps below. Note: While many Macintosh applications override the settings made in the printer driver, some do not, so you must verify the settings to get the results you expect.
Page 102
106. 10. Make the settings for Copies and Pages. 11. Make the Color setting. For EPSON Stylus Pro 9400/7400: Select Color/B&W Photo to print color or monochrome photos, or Black to print a draft or black text only. Printing with Mac OS 9.x...
Page 103
Drag the slider to the left or right depending on which is more important. For EPSON Stylus Pro 9800/7800 only: If you have selected Advanced B&W Photo as the Color setting, select the Color Toning setting from the pull-down menu.
Note: ❏ The availability of special media varies by country. ❏ When you are using paper other than Epson special media, see “Notes on Epson Special Media and Other Media” on page 244. ❏ For the latest information on media available in your area, refer to the Epson customer website.
Page 106
Photo Paper Gloss 250 Photo Glossy Paper Photo Glossy Paper Photo Semigloss Paper Photo Semigloss Paper Proofing Paper Semimatte EPSON Proofing Paper Semimatte (Commercial) Photo Quality Ink Jet Paper Photo Quality Ink Jet Paper Singleweight Matte Paper Singleweight Matte Paper...
Enhanced Adhesive Synthetic Paper Paper Making the Color setting EPSON Stylus Pro 9400/7400 Make the Color setting. Select Color/B&W Photo to print color or monochrome photos, or Black to print a draft or black text only. Note: When printing on any media other than tracing paper, we recommend Color/B&W Photo even if the data to print is black.
Making the Mode setting You can select the Automatic or Custom mode. These modes are provided to give you three levels of control over the printer driver. Automatic mode Automatic mode is the quickest and easiest way to start printing. When Automatic is selected, the printer driver takes care of all detailed settings based on the current Media Type and Color settings.
Page 109
Adobe RGB For EPSON Stylus Pro 9800/7800 only: Matches image color to Adobe RGB. Color Toning (for EPSON Stylus Pro 9800/7800 only) When you select Advanced B&W Photo as the Color setting while Automatic is selected, the Color Toning pull-down menu appears in the Mode box.
Page 110
The Custom mode lets you make a wide range of changes with a single click of the mouse. In the Custom Settings pull-down menu, you will find ready-made settings provided by Epson. Note: These ready-made settings may be dimmed, depending on the Media Type and Color settings.
2. Make sure a media matching the media loaded in the printer is selected. See “Media Type setting list” on page 106. 3. Make the Color setting. For EPSON Stylus Pro 9400/7400: Select Color/B&W Photo to print color or monochrome photos, or Black to print a draft or black text only.
Page 112
Color or Color/B&W Photo even if the data to print is black. 4. Select a Print Quality setting. 5. If you are using non-Epson special media, click Paper Config, and then make settings as needed. For details, see “Paper Configuration” on page 113.
Page 113
(-50 to +50) in the box next to the slider. Use this function when you print on paper other than Epson special media. Set the scroll bar to the 0 position when you print on Epson special media. Note: Deepening of the color of printout may not be possible, depending on the printing mode.
Page 114
Paper This value automatically appears according to the Media Thickness Type setting. If you use non-Epson media, modify this value for your media. Refer to the paper specifications, or print "Thickness Pattern" to find out the paper thickness. Cut Method Determines the best cutting method according to the paper thickness.
Mode Description Platen Gap Platen Gap is the height from the media loaded in the printer to the print head. By adjusting this parameter, you may produce better print quality. This is set automatically according to the Paper Thickness setting specified. Note: Setting Platen Gap to Narrow may produce better print quality, but make sure the media does not wrinkle or...
Page 116
When Advanced B&W Photo is selected as the Color setting, the following screen appears. You can then adjust the advanced monochrome settings. For details on the additional settings, see the online help. PhotoEnhance This setting provides a variety of image-correction settings that you can apply to your photo images before printing.
Page 117
❏ Printing with PhotoEnhance selected may increase the time required in printing, depending on your computer system and the amount of the data contained in your data. ❏ The Tone setting appears for EPSON Stylus Pro 9400/7400 only. Tone Auto Correct This setting provides standard image correction for most photos.
Page 118
ColorSync This setting automatically adjusts printout colors to match colors on your screen. Select this setting when printing scanned photographs or computer graphics. Note: Be aware that the ambient light and the age, quality, and settings of the monitor can affect the quality of your color matching. Printing with Mac OS 9.x...
Page 119
Off (No Color Adjustment) This setting is generally not recommended, because it does not allow the printer driver to enhance or adjust the color in any way. Only use this setting when you create a new color profile or if the other Mode settings do not produce satisfactory results.
Page 120
If this happens, reselect your saved settings and try printing again. Note: The names of the ready-made settings provided by Epson cannot be applied to your new settings. Deleting the Advanced settings To delete your Advanced settings, follow the steps below.
Making the Copies setting You can specify the number of copies. Type the number you want in the Copies box, or click the arrows next to the box. You can enter any number from 1 to 9999. Making the Pages setting You can specify the range or printed pages.
To set the print time, follow the steps below. 1. Click Background Printing, if necessary. 2. Select On as the Background Printing, if necessary. 3. Select Urgent, Normal, Print at, or Hold as the Print Time setting. If you select Print at, use the arrows beside the date and time boxes to specify the date and time that you want to print the data.
Page 123
3. Click Preview. The Preview dialog appears, and displays a preview of your data. The Preview dialog contains several icon buttons that you can use to perform the following functions. Zoom Click this button to enlarge or reduce the size of the previewed page.
4. If you are satisfied with the previewed data, click Print. If you are not satisfied with the appearance of the data, click Cancel. The Preview and Print dialogs close with the current print settings preserved. Open the Print dialog again to make additional changes to the print settings.
1. Click Customize. The following dialog appears. 2. To define a new paper size, click New. 3. Type a unique name for the paper size in the paper size list. 4. Specify the measurement unit as either cm or inch. 5.
Making the Borderless setting You can print your data without margins on paper. For this printing mode, Epson recommends the following media conditions. Accommodate media width: ❏ 10 inch, 254 mm ❏ 300 mm ❏ 13 inch, 329 mm (Super A3/B) ❏...
Page 127
❏ The ink may contaminate the platen of the printer. In this case, wipe the ink away using a cloth. ❏ Printing with this feature takes longer time than normal printing. ❏ When Premium Glossy Photo Paper (250) roll paper or Premium Semigloss Photo Paper (250) roll paper is used in printing, the top margin is always 20 mm.
Page 128
2. Click the Expansion button. The following dialog appears. 3. Choose Auto Expand or Retain Size from the pull-down menu. Auto Expand Select this setting if you want to enlarge the size of print data automatically and print with no margins. You can choose the amount of enlargement by moving the slider.
Amount of When you select Auto Expand, the slider becomes Enlargement available. Using the slider, you can control the amount of the image that extends beyond the edges of the paper during borderless printing. For most print jobs, Standard is recommended in order to eliminate margins on all sides of the paper.
Page 130
Note: This setting appears only when the Borderless check box is selected. Double Cut Select this setting to avoid the slight gap that occurs with the Single Cut setting. A margin is created between pictures, and 1 mm along the inside of each picture is cut. Note: This setting appears only when the Borderless check box is selected.
Page 131
Normal Cut Select this setting to keep margins at the top and bottom of the printed data. Select this setting to cut printouts manually. To cut printouts manually, follow the steps below. Note: When you print on Canvas, only this setting is available. 1.
6. After cutting the paper, press the Pause button. The printer becomes online. Making the Orientation setting You can specify the direction of printing on the page. Portrait Print direction is short edge first, like most magazines. Landscape Print direction is long edge first, like many spreadsheets.
Making the Reduce or Enlarge setting You can enlarge or reduce the size of data while maintaining its aspect ratio. You can enter any number from 25 to 400 in the Reduce or Enlarge box. Making the Printable Area settings This setting is available when you select Sheet as the Paper Source setting.
Making the Roll Paper Option settings This option is available when you select Roll Paper or Roll Paper (Banner) as the Paper Source setting. You can make the following settings. Auto Rotate Note: This function is available only when Roll Paper is selected as the Paper Source setting.
Page 135
To enable this function, select Auto Rotate. Print Page Line This function lets you specify whether to print a page line on the right side and also below the printed data for manual cutting. To enable this function, select Print Page Line. The Print Page Line operation changes according to the Auto Cut setting.
Making Settings in the Layout Dialog You can make the Fit to Page and Print Order settings in this dialog. Note: ❏ The functions on the Layout menu are not available when Roll Paper (Banner) is selected as the Paper Source setting. ❏...
Making the Fit to Page setting You can enlarge or reduce the size of the data proportionally to make it fit the paper size you selected in the Paper Size pull-down menu. To use this function, select Fit to Page, and select the paper size you loaded in the printer in the Output Paper Size pull-down menu.
Making Print Order settings You can specify the printing order for your print job. When printing multiple copies of your document, select Collate to print one complete document set at a time. Select Reverse Order to print your documents in reverse order, starting with the last page. Printing with Mac OS 9.x...
Using the Printer Utilities The EPSON printer utilities let you check the current printer status and perform printer maintenance from your screen. Note: ❏ Do not use the Nozzle Check, Head Cleaning, or Print Head Alignment utilities if your printer is connected to your computer through a network.
143. Configuration Clicking this button opens the Configuration Settings dialog, where you can change the way the EPSON Status Monitor utility notifies you when the printer status changes. See “Making Configuration Settings” on page 146. Checking the print head nozzles...
Page 141
Print has been selected, the Nozzle Check utility not only checks for the clogged nozzles, but also performs head cleaning automatically. If you are using non-Epson special media, or if the width of paper you are using is less than 210 mm, turn off AUTO CLEANING from the control panel on the printer.
4. Follow the on-screen instructions to print a nozzle check pattern. 5. If you find missing dots, clean the print head nozzles, referring “Cleaning the print head” on page 142. Cleaning the print head If you find that the printed data is unexpectedly faint or dots in the printed data are missing, you may be able to solve these problems by using the Head Cleaning utility to clean the print head, which ensures that the nozzles are delivering ink properly.
If you still find missing dots after cleaning, try these solutions. ❏ Select POWER CLEANING from the control panel on the printer. See “POWER CLEANING” on page 223. ❏ Repeat this procedure four or five times, turn the printer off and leave it alone overnight, and then try head cleaning again.
Checking Printer Status and Managing Print Jobs Using the EPSON StatusMonitor EPSON StatusMonitor regularly monitors the printer status. If a printer error is detected, you will be informed with an error message. You can also use this utility to check ink levels before printing.
Page 145
Utility, click EPSON StatusMonitor in the Utility dialog. The EPSON StatusMonitor dialog appears. EPSON StatusMonitor informs you of the amount of ink remaining and the free space of the maintenance tank as of the time the StatusMonitor was opened. To update the information, click Update.
Making Configuration Settings You can select the way the EPSON StatusMonitor utility monitors your printer, and the way you will be notified of information. To make Configuration settings, click Configuration in the Utility dialog. The Configuration Settings dialog appears. You can make the following settings in this dialog.
Using EPSON Monitor IV After you send a print job to the printer, you can use the EPSON Monitor IV utility to check, cancel, or change the priority of print job that are queued for printing. This utility also shows the status of the job currently being printed.
Page 148
1. Select On as the Background Printing setting in the Chooser or in the Background Printing dialog. 2. Send a print job to the printer. 3. Select EPSON Monitor IV from the Application menu at the right end of the menu bar. The EPSON Monitor IV dialog appears.
Managing print jobs using EPSON Monitor IV You can manage the print jobs in the following ways. ❏ Use the following buttons to hold, resume, and delete print jobs. Select the print job that you want to manage, and click the appropriate button.
Page 150
❏ Click the Show details arrow to open an extension at the bottom of the EPSON Monitor IV dialog. The extension displays detailed information on the selected data’s printer software settings. Changing print job priority To change the priority of print jobs in a print queue, follow the steps below.
2. Click the Show details arrow to open an extension at the bottom of the EPSON Monitor IV dialog. 3. Select Urgent, Normal, Hold, or Print Time from the Priority pull-down menu. Sharing Your Printer This section describes how to share your printer so that other computers on a network can use it.
Setting up your printer as a shared printer To share a printer connected directly to your computer with other computers on an AppleTalk network, follow the steps below. 1. Turn on the printer. 2. Select Chooser from the Apple menu and click the printer’s icon.
5. Click OK. The name of the shared printer appears in the port list in the Chooser. 6. Close the Chooser. Accessing the shared printer To access the shared printer from another computer on the network, follow the steps below. 1.
2. Find the English folder, and double-click it. 3. Double-click the Printer Driver folder. 4. Double-click the EPSON STYLUS PRO XXXX folder, and Disk 1 folder in it. 5. Double-click the Installer icon, and follow the on-screen instructions to open the Installer dialog.
Chapter 3 Printing with Mac OS X Printer Software Introduction The printer software which comes with your printer includes a printer driver and printer utilities. The printer driver lets you choose from a variety of settings to get the best results from your printer.
Amount of enlargement slider Summary option: Summary of current settings Utility EPSON Status Monitor, Nozzle Check, Head Cleaning, Print Head Alignment, EPSON LFP Remote Panel, Print Assistant Accessing the Printer Software To access the printer software installed in your computer, follow the steps below.
To access the Print dialog, click Print on the File menu of your application. Accessing the Utility dialog To access the Utility dialog, double-click the EPSON Printer Utility icon in the Applications folder in Macintosh HD (default setting). Page Setup Dialog Settings You can make the appropriate Settings, Format for, Paper Size, Orientation, and Scale settings for printing.
Settings You can select Page Attributes, Custom Paper Size, or Summary. Page Attributes Displays the page setup settings. Custom Paper Size Displays the paper size settings. Summary Displays the list of current setting items. Format for Select a desired printer. Note: Always match the Format for setting in the Page Setup dialog with the Printer setting in the Print dialog;...
When you select a paper size that supports a print area other than Standard, you can select the print area. If you cannot select the print area, it is set to Standard. The following table lists the print areas you can select. Printer Description Roll Paper...
Scale Input a scale to reduce or enlarge the size of your data. Print Dialog Settings You can make the appropriate Printer and Presets settings use for printing. Note: The Print dialog is the standard feature of Mac OS X. See your operating system’s documentation for details.
Presets You can select Standard or Save As. Standard Prints with the current settings. Save as Prints with the custom saved settings. Copies & Pages You can make the appropriate Copies, Collated, Pages settings that you want to use for printing. Copies To make the Copies setting, enter the number of copies that you want to print in the Copies text box.
Pages To make the Pages setting, select either All or From and to. If you select From and to, enter the first page of the appropriate range of pages in the From text box and the last page in the to text box. Layout You can make the appropriate Pages per Sheet, Layout Direction, and Border settings that you want to use for printing.
Border You can print a border around the pages printed on each sheet. You can select from None, Single hairline, Single thin line, Double hairline, or Double thin line. Output Options You can print your data as a file if you click the Save as File check box, and select its format from the Format pull-down menu.
Print Settings You can make the Media Type, Color, and Mode settings. Page Setup Shows the print area that has been chosen from the Paper Size list in the Page Setup dialog. Select the print area chosen from the Paper Size list in the Page Setup dialog. Media Type The Media Type setting determines what other settings are available;...
Page 165
Note: ❏ The availability of special media varies by country. ❏ When you are using paper other than Epson special media, see “Notes on Epson Special Media and Other Media” on page 244. ❏ For the latest information on media available in your area, refer to the Epson customer website.
Page 166
Enhanced Adhesive Synthetic Paper Paper Color EPSON Stylus Pro 9400/7400 Make the Color setting. Select Color/B&W Photo to print color or monochrome photos, or Black to print a draft or black text only. Note: When printing on any media other than tracing paper, we recommend Color/B&W Photo even if the data to print is black.
Page 167
EPSON Stylus Pro 9800/7800 Make the Color setting. Select Color to print color or monochrome photos, or Black to print a draft or black text only. If you want to print advanced monochrome photos, select Advanced B&W Photo. Note: When printing on any media other than tracing paper, we recommend Color even if the data to print is black.
Page 168
Intensifies the colors and lightens the midtones and Graphs highlights of an image. Use this setting for presentation graphics, such as charts and graphs. EPSON For EPSON Stylus Pro 9800/7800 only: Standard Increases the contrast in images. Use this setting for color (sRGB) photographs.
Page 169
Custom lets you make a wide range of changes with a single click of the mouse. In the Custom Settings pull-down menu, you will find ready-made settings provided by Epson. The Custom Settings pull-down menu includes the following ready-made settings.
Advanced Settings Advanced Setting gives you complete control over your printing environment. Use these settings to experiment with new printing ideas, or to fine-tune a range of print settings to meet your individual needs. Once you are satisfied with your new settings, you can give them a name and add them to the Custom Settings list.
Finest Detail to print text, solid graphics, and line art with very sharp edges. Color Toning When you select Advanced B&W Photo as the Color, the Color Toning pull-down menu appears. (For EPSON Stylus Pro Neutral: 9800/7800 only) This setting provides standard image correction for most photos.
Page 172
Use these settings to experiment with new printing ideas or to fine-tune a range of printer settings to meet your individual needs. Once you are satisfied with your new settings, you can add them to the Custom Setting list in the Print dialog. Color Controls Select this setting to use the color matching and adjustment methods provided with the printer.
Page 173
Intensifies the colors and lightens the midtones and Graphs highlights of an image. Use this setting for presentation graphics, such as charts and graphs. EPSON For EPSON Stylus Pro 9800/7800 only: Standard Increases the contrast in images. Use this setting for color (sRGB) photographs.
Page 174
Color Controls (for Advanced B&W Photo) When Advanced B&W Photo is selected as the Color, the following screen appears. You can adjust the advanced monochrome settings. For the details of additional settings, see the online help. Printing with Mac OS X...
Page 175
ColorSync This setting automatically adjusts printout colors to match colors on your screen. Select this setting when printing scanned photographs or computer graphics. Note: Be aware that the ambient light and the age, quality, and settings of the monitor can affect the quality of your color matching. Printing with Mac OS X...
Page 176
Off (No Color Adjustment) This setting is generally not recommended, because it does not allow the printer driver to enhance or adjust the color in any way. Only use this setting when you create a new color profile or if the other Mode settings do not produce satisfactory results.
Paper Configuration The following settings in Paper Configuration let you make the detailed paper settings. If you are using non-Epson special media, make these settings as needed. Printing with Mac OS X...
(-50 to +50) in the box next to the slider. Use this function when you print on paper other than Epson special media. Set the scroll bar to the 0 position when you print on Epson special media. Note: Deepening of the color of printout may not be possible, depending on the printing mode.
Page 179
Mode Description Paper Suction Decreasing the air suction at the platen is useful to avoid wrinkling or waving of thin or saturated media, or eliminating vertical banding. The relationship of the parameter and suction power is as follows. Standard: 100% -1:84% -2:66% -3:50%...
Roll Paper Option You can make Auto Cut, Print Page Line, and Save Roll Paper settings. Auto Cut You can select the following cutting methods. Single Cut Select this setting if you want to save paper. If you select this setting, the boundary of a picture or the boundary of a page is cut.
Page 181
Double Cut Select this setting to avoid the slight gap that occurs with the Single Cut setting. A margin is created between the pictures, and 1 mm along the inside of each picture is cut. Normal Cut Select this setting to keep margins at the top and bottom of the printed data.
Page 182
Select this setting to cut printouts manually. To cut printouts manually, follow the steps below. Note: When you print on Canvas, only this setting is available. 1. Press the Paper Source l button to select Roll Auto Cut Off 2. Press the Enter button.
Single Cut Not selected Does not print page line, and Double Cut cuts paper automatically after Normal Cut the print job. Selected Prints page lines on the right side and below the printed data, but does not cut paper automatically after the print job. Not selected Does not print page lines or cut paper automatically after the...
Amount of Using the slider, you can control the amount of the Enlargement image that extends beyond the edges of paper during borderless printing. For most print jobs, Standard is recommended to eliminate margins on all sides of paper. In a very humid environment, the width of paper may expand due to moisture absorption.
Saving your settings in the Print dialog To save your settings in the Print dialog, follow the steps below. 1. Select Save as from the Presets. 2. Enter the name of the custom setting in the Save Preset As. 3. Make sure that the name you entered in step 2 is saved in the Presets pull-down menu.
Expand), Sheet - Borderless (Retain Size), Roll Paper - Borderless (Auto Expand), Roll Paper - Borderless (Retain Size), or Roll Paper - Borderless Banner as the Paper Size in the Page Setup dialog, Epson recommends the following media conditions. Printing with Mac OS X...
Page 187
❏ 24 inch, 609.6 mm ❏ 728 mm (B1)* ❏ 36 inch, 914.4 mm* ❏ 44 inch, 1117.6 mm* * for EPSON Stylus Pro 9800/9400 use only. Note: ❏ If your application has margin settings, make sure they are set to zero before printing.
❏ When Premium Glossy Photo Paper (250) roll paper or Premium Semigloss Photo Paper (250) roll paper is used in printing, the top margin is always 20 mm. ❏ The following media may smear in the top area when selecting Single Cut or Double Cut for the Auto Cut setting: Doubleweight Matte Paper, Singleweight Matte Paper, Enhanced Matte Paper, Textured Fine Art Paper, and UltraSmooth Fine Art...
1. Double-click Macintosh HD (default setting). 2. Double-click the Applications folder. 3. Double-click the EPSON Printer Utility icon. Mac OS X 10.2 or later users can also access the EPSON Printer Utility dialog in the following way. 1. Double-click Macintosh HD (default setting).
(for Mac OS X 10.3.x) in the Printer List dialog. Using the Printer Utilities The EPSON printer utilities let you check the current printer status and perform printer maintenance from your computer. You can also access the User’s Guide, the paper information, and the Technical Support Web Site by clicking the Print Assistant button.
Page 191
EPSON StatusMonitor This utility provides you with printer status information, such as the amount of remaining ink. Nozzle Check This utility checks the print head nozzles for clogging. Check the nozzles when you notice the print quality has declined and after cleaning to confirm that the print head nozzles have been cleared.
See “Aligning the print head” on page 195. EPSON LFP Remote Panel This utility lets you optimize your printer. See “Starting EPSON LFP Remote Panel” on page 195. Print Assistant You can also access the User’s Guide, the media information, and Technical Support Web Site by clicking the Print Assistant button.
Page 193
Print has been selected, the Nozzle Check utility not only checks for the clogged nozzles, but also performs head cleaning automatically. If you are using non-Epson special media, or if the width of paper you are using is less than 210 mm, turn off AUTO CLEANING from the control panel on the printer.
Cleaning the print head If you find that the printed data is unexpectedly faint or dots in the printed data are missing, you may be able to solve these problems by using the Head Cleaning utility to clean the print head, which ensures that the nozzles are delivering ink properly.
You can optimize your printer by using this utility. To start EPSON LFP Remote Panel, see the steps below. 1. Make sure the printer is turned on. 2. Click EPSON LFP Remote Panel. 3. See the EPSON LFP Remote Panel online help for details. Printing with Mac OS X...
Uninstalling the Printer Software To uninstall the printer driver, follow the steps below. 1. Turn on your computer and insert the printer software CD-ROM into the CD-ROM drive. The Epson printer software disk opens automatically. 2. Open the Mac OS X Software folder.
Page 197
3. Double-click the Printer Driver folder. 4. Double-click the SPro9800_xxx, SPro9400_xxx, SPro7800_xxx, or SPro7400_xxx icon. 5. If the Authenticate dialog appears, enter the password or phrase and then click OK. 6. Click Continue. 7. Select Uninstall from the pull-down menu at the top left, and click the Uninstall button at the bottom right.
Chapter 4 The Control Panel Buttons, Lights, Messages, and Icons The control panel of the printer consists of 7 buttons, 4 lights, and a liquid crystal display (LCD). Buttons This section describes the functions of the buttons on the control panel.
Page 199
Menu button r Enters the Menu mode when pressed in the READY state. When pressed in the Menu mode, a desired menu can be selected. Enters PRINTER STATUS menu if pressed during printing. Cleans the print head if pressed and held for 3 seconds.
Enter button Executes the item if the selected item is for execution only. When Sheet is selected, this button ejects the cut sheet if pressed and held for 3 seconds. When Roll Auto Cut On is selected, this button cuts the paper automatically if pressed and held for 3 seconds.
Paper check light (red) No paper is loaded in the manual feed when Sheet is selected as the paper source. Roll paper is out when Roll Auto Cut On Roll Auto Cut Off is selected as the paper source. The selected paper source (Roll Auto Cut On /Roll Auto Cut Off /Sheet ) does not...
PRINTING The printer is processing data. INK DRYING The printer is drying ink. PAUSE The printer is paused. Displays EPSON logo The printer is preparing to print. and progress bar CUTTING PAPER The printer is cutting the paper. PLEASE WAIT PLEASE WAIT Wait until READY appears.
UPDATING FIRMWARE The printer is updating the FirmWare. FIRMWARE UPDATE The printer has completed update of the COMPLETE FirmWare. POWER OFF The printer is turning off. PLEASE WAIT Icons This section describes the meaning of icons displayed on the LCD. Paper source icon Icons Description...
Page 204
Roll Paper Margin icon Displays the paper margin when the roll paper is selected. Icons Description Displays the top and bottom roll paper margins. This icon does not appear when Default is selected. 15mm: Top and bottom margins are15 mm, and right and left margins are 3 mm.
Page 205
Ink end Cartridge error or no cartridge Remaining maintenance tank icon Displays the free capacity of the maintenance tank. Displays one maintenance icon for EPSON Stylus Pro 7800/7400 and two maintenance icon for EPSON Stylus Pro 9800/9400. Icons Description 100 - 81%...
Menu Settings When to use Menu mode The Menu mode enables you to make printer settings similar to those you would normally make in the driver or software, as well as other additional settings — directly from the control panel. Note: ❏...
Menu list Menu Item Parameter “PRINTER SETUP” on “ROLL PAPER ROLL PAPER LENGTH page 213 COUNTER” on page ROLL LENGTH ALERT “PLATEN GAP” on NARROW, STANDARD, WIDE, page 213 WIDER, WIDEST “PAGE LINE” on ON, OFF page 213 “INTERFACE” on AUTO, USB, IEEE1394, OPTIONAL page 214 I/F CARD...
Basic Menu setting procedure This section describes how to enter the Menu mode and make settings with the buttons on the control panel. Note: ❏ Press the Pause button whenever you want to exit the Menu mode and return to the READY state. ❏...
8. Exit the Menu mode. Press the Pause button. The printer returns to the READY state. Details of Menu mode PRINTER SETUP This menu contains the following items. ROLL PAPER COUNTER You can get a message when there is not much paper left, by setting the roll alert.
This operation changes according to the Auto Cut settings. Paper Source Print Page Line Printer’s Operation Roll Auto Cut On Prints a page line on the right side only, and cuts paper automatically after the print job. Roll Auto Cut On Does not print any page lines, and cuts paper automatically after the print job.
Page 215
ROLL PAPER MARGIN You can select margins for roll paper: DEFAULT, TOP/BOTTOM 15 mm, TOP 35/BOTTOM 15 mm, 3 mm, or 15 mm. Margin settings Bottom Left/Right DEFAULT See the list below. 3 mm TOP/BOTTOM 15 mm 15 mm 15 mm 3 mm TOP 35/BOTTOM 15 mm 35 mm...
Page 216
When the same data is printed with a 3 mm margin and a 15 mm margin and compared, you may notice that part of the right side of the 15 mm margin image is not printed. Bottom 15 mm Area to be Clipped Printable area Roll paper...
Page 217
Note: ❏ Do not select ON if you are using non-Epson special media, or if the width of paper you are using is less than 210 mm. ❏ This setting is available only when you select ON for AUTO CLEANING.
Page 218
INITIALIZE SETTINGS You can return all setting values you have made in the PRINTER SETUP to their factory set value. TEST PRINT This menu contains the following items. NOZZLE CHECK You can print a print head nozzle check pattern for each ink cartridge.
Page 219
VERSION You can see the firmware version. PRINTABLE PAGES You can see the number of pages printable for each ink cartridge. INK LEVEL You can see the amount of ink left in each ink cartridge. E ✽✽✽✽✽ F (100-81%) E ✽✽✽✽ (80-61%) E ✽✽✽...
Page 220
(less than 10%) (maintenance tank full) USAGE COUNT You can see the ink consumption in milliliters and paper consumption amount in centimeters. Note: Values shown in USAGE COUNT are rough indications. CLEAR USAGE COUNT You can clear the values set in USAGE COUNT. JOB HISTORY You can see the ink consumption (INK) in milliliters and paper consumption (PAPER) in cm...
PF MOTOR For maintenance service person only PRESSURE For maintenance service person only MOTOR HEAD UNIT For maintenance service person only CLEANING UNIT For maintenance service person only CUSTOM PAPER This menu contains the following items. To make the paper setting, see “Making the paper settings”...
Page 222
PLATEN GAP You can adjust the distance between the print head and paper. Normally, leave this set to STANDARD. If you find that printed images are smeared, select WIDE. Select NARROW for printing on thin paper, or WIDER for printing on thick paper. THICKNESS PATTERN You can print the paper thickness detection pattern.
Page 223
You can see the procedure used to replace the paper cutter. Follow the instructions on the LCD. BK INK CHANGE (for EPSON Stylus Pro 9800/7800 only) You can change the black ink according to your purpose. You can choose either Matte Black or Photo Black. See “Converting the Black Ink Cartridges”...
PAPER THICKNESS You can adjust the thickness of the paper to use. If you use Epson special media and its paper thickness is 0.2 mm or 1.2 mm, select STANDARD. If you use non-Epson special media, enter the paper thickness in the range of 0.1 to 1.5 mm.
5. Press the Menu r button to display PRINT. 6. Press the Enter button again to start printing a nozzle check pattern. After a nozzle check pattern is printed, the printer exits the Menu mode and returns to the READY state. Nozzle check pattern examples: good head cleaning necessary...
Page 226
Aligning the print head automatically 1. Make sure that paper is loaded in the printer. Note: For best results in printing the head alignment pattern, use the same media that you normally use to print your data. 2. Press the Menu r button to enter the Menu mode. 3.
Page 227
The table below illustrates which parameter is available for the media type and print quality. For Print Quality, refer to the printer driver. EPSON Stylus Pro 9400/7400: Print Quality ✽ Media Name Main Menu...
Page 228
EPSON Stylus Pro 9800/7800: Print Quality ✽ Media Name Main Custom Print Quality Menu Photo Quality Ink Jet Paper Singleweight Matte Paper Doubleweight Matte Paper Singleweight Matte Paper (line drawing) Enhanced Matte Paper Archival Matte Paper Watercolor Paper - Radiant...
Page 229
Plain Paper (line drawing) #2✽✽ Tracing Paper ✽ Print Quality A: Speed, B: Quality, C: Draft, D: Normal-360dpi, E: Fine-720dpi, F: Super Fine-1440dpi, G: Super Photo-2880dpi ✽✽ When Super in the Advanced dialog box of the printer driver is selected, select #2.
Page 230
9. Press the Enter button, and the printer starts printing. Head alignment pattern examples: EPSON Stylus Pro 9800/7800: 1 2 3 4 5 6 7 8 9 1 2 3 4 5 6 7 8 9 EPSON Stylus Pro 9400/7400: 10.
If you are not satisfied with the result of this alignment, press the Paper Source l button to return to the previous level, and then select BI-D ALL. If you are not satisfied with the result of the BI-D ALL alignment, try UNI-D.
Page 232
Paper Feed u button to select STANDARD or the number (No. 1 to No. 10) you want to register as the setting. If you use Epson special media, select STANDARD and then go to step 11. You do not need to make the paper thickness setting because STANDARD automatically determines the paper thickness.
Page 233
11. Examine the printed pattern to determine which set of lines are aligned (showing the smallest gap), and note the corresponding number. 12. After the pattern is printed, THICKNESS NUMBER appears. Press the Paper Feed d button or Paper Feed u button to select the number noted in step 11, and then press the Enter button to save the selected value.
22. Select M/W ADJUSTMENT, and then press the Menu r button. Press the Paper Feed d button or Paper Feed u button to adjust MicroWeave. Increase the value to give priority to the print speed, or decrease it to give priority to the print quality. Press the Enter button to save the selected value.
3. Press the Paper Feed d button or Paper Feed u button to display TEST PRINT, and then press the Menu r button. 4. Press the Paper Feed d button or Paper Feed u button to display STATUS SHEET, and then press the Menu r button. 5.
Page 236
6. Press the Enter button to set the alert value. 7. After you set the alert value, press the Pause button to return to the READY state. The Control Panel...
Chapter 5 Maintenance Mode Maintenance Mode Maintenance mode setting procedure This section describes how to enter the maintenance mode and make settings with the buttons on the control panel. To make the maintenance mode settings, follow the steps below. Note: ❏...
Page 238
4. Select a parameter. Press the Paper Feed d button or Paper Feed u button to select a parameter for the item. 5. Set the parameter. Press the Enter button to store the selected parameter. If the parameter is used for execution only, press the Enter button to execute the function for the item.
“INK INFO MENU” on EPSON Stylus Pro MANUFACTURE, page 243 9800/7800: COLOR, INK TYPE, INK LIGHT LIGHT BLACK CAPACITY, INK LEVEL, LIGHT MAGENTA PRODUCTION DATE, LIGHT CYAN EXPIRATION DATE, INK LIGHT BLACK LIFE, INK AGE MATTE BLACK (or PHOTO BLACK)
Page 241
The print data in the print buffer is printed with 16-byte hex. data in the left column and corresponding ASCII characters in the right column. Note: If the last data is less than 16 bytes, it is not printed until you press the Pause button.
Page 242
2. Press the Paper Feed d button or Paper Feed u button to select a suitable function. 3. Press the Enter button. UNIT You can select a unit of measurement to use to display length. To select a unit, follow the steps below. 1.
Page 243
DEFAULT PANEL You can set all setting values you made in the Menu mode to their factory set value. INK INFO MENU For maintenance service person only Maintenance Mode...
Whenever possible, use gloves to handle media. Using Epson special media Epson provides special media that can enhance the usage and expressive power of the printing results. When using Epson special media, make sure the appropriate settings are made in the printer driver.
Using paper other than Epson special media When you use paper other than Epson special media, or print using the RIP (Raster Images Processor), see the instructions included with the paper or RIP system, or contact your supplier for more information.
Page 246
2. When attaching roll paper with a 2-inch core, remove the gray attachments from the flanges. Note: Keep the gray attachments in a safe place for future use. When attaching roll paper with a 3-inch core, slide the gray attachments to the black and white ones, matching the four arrows.
3. Place the roll paper on a flat surface so that it does not unwind. Slide the roll paper onto the spindle and onto the white flange until it fixes into place. Note: Do not stand the spindle when attaching the roll paper. It may cause slant paper feeding.
Caution: To remove the black movable flange from the spindle, do not hold the spindle vertically and tap the end on the floor; otherwise, damage may occur. 3. Remove the roll paper from the spindle. Note: Store unused roll paper in its original package. Put the roll paper into the plastic bag and outer package so as to avoid moisture problems.
Page 249
3. Hold the roll paper spindle so that the fixed flange is on the right side. Then place the spindle on the groove on top of the printer once. Note: To mount the spindle correctly, match the color on the end of the spindle with the mounting bracket.
5. Close the roll paper cover or see “Loading roll paper” on page 250 to load paper. Loading roll paper To load roll paper, follow the steps below. Note: You may want to setup the paper basket before printing. See “Setting the Paper Basket”...
Page 251
3. Make sure that the Power light is not flashing, and then set the paper lever to the released position. The LEVER RELEASED. LOAD PAPERappears on the LCD panel. Caution: Do not set the paper lever to the released position while the Power light is flashing.
Page 252
5. Pull the paper down through the paper insertion slot so that it comes out below. Note: If the roll paper does not come out, follow the instructions below. ❏ Adjust the feed strength by pressing the Paper Feed buttons on the control panel. When using thick, heavy, or curled paper, press the Paper Feed u button to increase the power.
Page 253
6. Holding the bottom edge of the paper, turn the roll paper to remove the slack. Make sure that the bottom edge of the paper is straight, and that it is aligned with the horizontal line. Note: You do not have to align the right end of the paper with the vertical line.
The print heads move and the paper feeds into the printing position automatically. READY appears on the LCD panel. Note: Even if you do not press the Pause button, the print heads move and paper feeds into the printing position automatically. READY appears on the LCD panel.
To use the roll paper belt, tap the end of the roll paper belt lightly on the roll paper. The belt will wrap itself around the roll paper. To remove the roll paper belt, simply unwrap it from the paper. When not using the roll paper belt, keep it wound around the end of the spindle.
Page 256
2. Print your data. To make the auto cut setting using the printer driver, see “Making the Auto Cut setting” on page 50 for Windows, “Making the Auto Cut setting” on page 129 for Mac OS 9.x, or “Auto Cut” on page 180 for Mac OS X.
See the Auto Take-up Reel Unit User’s Guide for information on installing the unit onto your printer. Note: ❏ Auto Take-up Reel Unit is designed for EPSON Stylus Pro 9800/9400 only. ❏ When using the Auto Take-up Reel Unit, be sure to set the Auto Cut setting to off (on the printer control panel and in the printer driver).
Page 258
The roles of switches and meanings of the Sensor light are as follows. Manual Switch Auto Switch Paper Handling...
Page 259
Sensor light Indicates that the light detector is aligned with the light emitter. This means that the Auto Take-up Reel Unit is ready to wind your printout. Flashing Indicates that the light detector and light emitter are not aligned properly. See “Adjusting the sensor” on page 259 for details.
Page 260
1. Loosen the knob on the light emitter. 2. Adjust the horizontal angle of the emitter so that the Sensor light turns on. 3. Holding the detector in position, retighten the knob. Paper Handling...
Page 261
Loading roll paper onto the take-up reel core Warning: ❏ Turn off the Auto Take-up Reel Unit before loading paper. If the take-up reel unit operates unexpectedly, bodily injury may occur. ❏ Make sure the take-up reel unit is installed properly and securely.
Page 262
2. Make sure that the roll paper is loaded in the printer properly. For instructions, see “Loading roll paper” on page 250. 3. Press the Paper Source l button to select Roll Auto Cut Off 4. Press the Paper Feed d button on the printer to advance the roll paper.
Page 263
6. Tape the leading edge of the roll paper to the take-up reel core in three places. 7. Press the Paper Feed d button to feed the paper forward and create a loop of slack. Paper Handling...
Page 264
8. Move and hold the Manual switch on the Auto Take-up Reel Unit to the Forward position, and take up at least one turn of paper on the take-up reel core. Make sure that adequate slack remains between the roll paper and the take-up reel core. Winding paper backward When you want the paper wound onto the take-up reel core with the print on the inside, set the take-up reel unit to wind paper...
Page 265
4. Press the Paper Feed d button on the printer to advance the roll paper. 5. Set the Auto switch on the control box to Off. Paper Handling...
Page 266
6. Pull the bottom of the roll paper around the back of the reel core as shown below. Then tape the leading edge of the paper to the reel core in three places. 7. Press the Paper Feed d button to feed the paper forward and create a loop of slack.
Page 267
8. Move and hold the Manual switch on the Auto Take-up Reel Unit to the Backward position and take up at least one turn of paper on the take-up reel core. Make sure that adequate slack remains between the roll paper and the take-up reel core. Taking-up your prints When the Auto Take-up Reel Unit is installed, and the take up reel core is loaded with paper to take-up in the desired direction,...
Page 268
Caution: During operation, be sure to stay out of the sensor detection area. Interrupting the sensor beam can cause paper to be taken up under tension and adversely affect printing. Light detector Light Light detector sensor emitter detection area 1. Press the Paper Source l button to select Roll Auto Cut Off 2.
Page 269
Note: Do not touch the Manual switch while printing is in progress. Doing so may damage your prints. Removing paper after take-up After paper take-up, remove the take-up reel core as follows. 1. Turn off the Auto Take-up Reel Unit. Warning: Turn off the Auto Take-up Reel Unit before removing the take-up reel core.
Page 270
3. Turn the lever to unlock the movable unit, and then slide it to the left so that the flange knob clears the end of the take-up reel core. While doing this, support the take-up reel core with one hand to keep it from falling. 4.
Using Cut Sheet Media Loading cut sheet media To load cut sheet media longer than 483 mm (long edge of Super A3/B), see the next section. To load paper with a length of A4, Letter, A3, US B, and Super A3/B, see “Loading cut sheet with a length of A4/Letter, A3/US B, and Super A3/B”...
Page 272
3. Make sure that the Power light is not flashing, and then set the paper lever to the released position. The LEVER RELEASED. LOAD PAPERappears on the LCD panel. Caution: Do not set the paper lever to the released position while the Power light is flashing;...
Page 273
5. Set the paper lever to the secured position. PRESS PAUSE BUTTON appears on the LCD panel. 6. Press the Pause button. The print heads move and the sheet feeds into the printing position automatically. READY appears on the LCD panel. Note: Even if you do not press the Pause button, the print heads move...
Page 274
Loading cut sheet with a length of A4/Letter, A3/US B, and Super A3/B To load cut sheet media with a length of A4/Letter, A3/US B, and Super A3/B, follow the steps below. Caution: As much as possible, keep your fingers off the printable surface of the media, as fingerprints may reduce printout quality.
Note: Even if you do not press the Pause button, the print heads move and paper feeds into the printing position automatically. READY appears on the LCD panel. Now the printer is ready to print. While the printer is printing, do not open the front cover.
Page 276
2. Make sure that the printer is on. 3. Press the Paper Source l button repeatedly until Sheet appears. 4. Make sure that the Power light is not flashing, and then set the paper lever to the released position. LEVER RELEASED. LOAD PAPERappears on the LCD panel.
Page 277
6. Load the sheet into the paper insertion slot so that the bottom edge of the paper rests behind the open front cover. Make sure that the right and bottom edges of the sheet are straight and in line with the horizontal line and the vertical line. 7.
You can use the paper basket for both roll paper and cut sheet media. For EPSON Stylus Pro 9800/9400 When feeding paper forward (Roll Paper Banner (1580 mm or more); thick [0.5 mm or more] cut sheet) Caution: ❏...
Page 279
1. Make sure that the upper hooks are fully inserted, and the paper guides are in front of the paper basket. 2. Put the lower shafts down in the forward position as shown, so that they rest on the floor. Paper Handling...
Page 280
When feeding paper backward Note: ❏ When feeding roll paper larger than the B0 size backward, make sure that your printer has at least 30 cm (12 inches) of space to its rear. This prevents the printed paper edges from folding. ❏...
Page 281
2. Pull the upper hooks out to their full length. Hook both ends of the center shaft on the upper basket hooks. 3. Make sure the lower shafts are in the upward position, and hook the basket rings on the upper basket hooks. Paper Handling...
For EPSON Stylus Pro 7800/7400 When feeding paper forward When feeding paper forward, put the paper basket down in the forward position, as shown below. Note: Feed the paper forward if it is thick (0.5 to 1.5 mm) or its length is 914.4 mm or more.
Page 283
When the paper basket is loosened, turn the following part to fix it. When feeding paper backward When feeding paper backward, turn the paper basket to the backward position, as shown below. Note: ❏ You can feed the paper backward when its length is shorter than 914.4 mm;...
Page 284
❏ If the paper thickness is 0.5 mm or more, feed the paper forward. Paper Handling...
Epson recommends the use of genuine Epson ink cartridges. Other products not manufactured by Epson may cause damage to your printer not covered by Epson’s warranties. For detailed information on ink cartridges, see “Ink cartridges” on page 368. To check the product codes of ink cartridges, see “Consumable Products”...
Page 286
2. Open the ink compartment cover by pushing it. 3. Raise the ink levers to the released position. Maintenance and Transportation...
Page 287
4. Carefully pull the empty cartridge straight out of the printer. Warning: If ink gets on your hands, wash them thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. Caution: Do not shake cartridges (that have been installed previously) with too much force.
Page 288
Note: A protection system is provided to prevent improper cartridge insertion. If you cannot insert the ink cartridge smoothly, the type of cartridge may be incorrect. Check the package and product code. 6. Hold the ink cartridge with the arrow mark facing up and pointing to the rear of the printer, and then insert it into the slot.
Page 289
7. Lower the ink lever to the secured position. 8. Close the ink compartment cover. The printer returns to the previous status. Maintenance and Transportation...
Converting the Black Ink Cartridges You can change the black ink according to your purpose. You can choose either Matte Black or Photo Black. Caution: To avoid interrupting a black ink change, observe the following conditions: ❏ Do not turn off the printer. ❏...
Page 291
2. Press the Menu r button to enter the Menu mode. 3. Press the Paper Feed d button or Paper Feed u button to select MAINTENANCE, and then press the Menu r button. 4. Press the Paper Feed d button or Paper Feed u button to display BK INK CHANGE, and then press the Menu r button.
Page 292
7. Make sure RAISE THE RIGHT INK LEVER appears on the LCD, and then raise the ink lever on the right ink compartment. 8. Make sure OPEN THE LEFT COVER appears on the LCD, and then open the left ink compartment cover. 9.
Page 293
10. Make sure REMOVE ALL FOUR INK CARTRIDGES ON THE RIGHT SIDE appears on the LCD, and then remove all four ink cartridges from the right ink compartment. 11. Make sure INSTALL C/M/Y CONVERSION CARTRIDGES appears on the LCD, and then insert three conversion cartridges in the slots on the right ink compartment.
Page 294
Note: If CONVERSION CRTG LIFE. REPLACE CONVERSION CRTG WITH A NEW ONE. appears on the LCD, press the Pause button. Remove the old conversion cartridge(s) from the right ink compartment, and then insert the new conversion cartridge(s). Finally, go to step 4 to start again. 12.
Page 295
13. The printer starts draining ink, and DRAINING INK XX% appears on the LCD. Wait until draining is complete. 14. When draining is complete, RAISE THE RIGHT INK LEVER appears on the LCD. Raise the ink lever on the right ink compartment.
Page 296
16. Make sure INSTALL ALL FOUR INK CARTRIDGES ON THE RIGHT SIDE appears on the LCD, and then insert the cartridges in their specified slots. 17. Make sure LOWER THE RIGHT INK LEVER appears on the LCD, and then lower the ink lever on the right ink compartment. Make sure LOWER THE LEFT INK LEVER appears on the LCD, and then lower the ink lever on the left ink compartment.
Make sure RAISE THE LEFT INK LEVER appears on the LCD, and then raise the ink lever on the left ink compartment. 19. The printer starts charging ink. After a while, ink lever messages appear on the LCD. When a message appears on the LCD, raise or lower the ink levers accordingly.
Page 298
For Windows Click the Main tab and make sure that the correct ink cartridge is displayed. If not, set the information manually by clicking the Utility tab and then the Printer and Option Information button. For Mac OS 9.x Select Chooser from the Apple menu, and then click the printer's icon and printer port.
2. Put your hand on the handle on the side of the printer, then gently pull the maintenance tank outward. Note: EPSON Stylus Pro 9800/9400 has two maintenance tanks. Make sure which maintenance tank is needed to be replaced with the message on the LCD.
Replacing the Paper Cutter When the paper cutter does not cut cleanly, it may be blunt and require replacement. Warning: Be careful not to cut yourself while replacing the paper cutter. To check the product code of the Auto Cutter Spare Blade, see “Consumable Products”...
Page 301
6. When the paper cutter holder stops at the replacement position, OPEN FRONT COVER TO SEE CUTTER REPLACEMENT LABEL appears. Open the front cover. 7. When SEE LABEL TO REPLACE CUTTER appears on the LCD panel, push in the side pin while turning the paper cutter cover to the right to open the casing.
Page 302
Note: Do not touch the circuit board attached to the print head when replacing the cutter blade. 8. Slowly take your finger off the side pin. The paper cutter raises so it can be removed. Note: Be careful not to let the cutter or the spring coil pop out of the casing. 9.
Page 303
13. Push in the side pin while turning the paper cutter cover to the left to close the casing. 14. Make sure that CLOSE FRONT COVER is displayed, then close the front cover. The cutter holder moves to the home (far right) position.
Attaching the Manual Cutter Unit To attach the manual cutter unit, follow the steps below. Note: A manual cutter unit has either two or three holes on each side. The illustration used here is a manual cutter unit with three holes. The instructions are the same, except as noted.
Page 305
3. Hold the cutter unit, and hook its left side to the left square hole on the platen. 4. Similarly, hook the other side to the right square hole on the platen. 5. Secure the cutter unit with the four screws you removed in step 2.
Note: ❏ If your manual cutter unit has only two holes on each side, use the lower hole to secure the cutter unit with the screw. Keep the other two screws and do not lose them. ❏ If you are not using the cutter blade unit, fully slide it to the left so that it will not damage your print data.
Cleaning the Printer To keep your printer operation in its top condition, clean it thoroughly if it becomes soiled. Warning: Be careful not to touch the gears inside the printer. Caution: ❏ Never use alcohol or thinners to clean the printer; these chemicals can damage the components as well as the case.
Page 308
Caution: Do not touch the following parts; otherwise, printouts may be soiled. Roller Ink absorption Print head guide 2. Open the front cover and use a soft, clean cloth to carefully clean away any dust or dirt inside the printer. Wipe the gray part by following the directions of the arrows.
Page 309
If the back of the printout is soiled or if there is a serious problem of dirt on the inside of the printer, clean it using a soft, clean cloth dampened with mild detergent. Then, wipe the inside of the printer dry with a dry, soft cloth. 3.
4. Remove the paper basket. Then clean away any dust or dirt around the leg assembly using a soft brush. 5. If the outer case is dirty, clean it using a soft, clean cloth dampened with mild detergent. Keep the ink compartment covers closed to prevent water from getting inside.
If you want to perform head cleaning later, select NO. Note: ❏ If you select YES to start head cleaning, you need to move the ink levers according to the messages on the LCD. ❏ Even if you will not be using your printer for a long time, leave the ink cartridges installed.
❏ Optional Manual Cutter Unit (if installed) 3. Raise the ink levers. You can choose whether to remove the ink cartridges. Regardless of your choice, you must keep the ink levers raised when transporting the printer; otherwise, ink may leak from the printer.
Page 313
1. First turn off the printer and make sure the print heads are in the home (far right) position. If not, turn the printer back on, wait until the print heads move to the home position, then turn off the printer. 2.
Page 314
90 kg (198 lb) and should be lifted carefully. For Stylus Pro 7800/7400 users: Have two or more people lift the printer unit off of the base unit, using the four hand grips shown below. The printer unit weighs approximately 49 kg (107.8 lb) and should be lifted...
Page 315
Stylus Pro 9800/9400 for Stylus Pro 7800/7400 7. Move the printer horizontally. Maintenance and Transportation...
Page 316
When you set up the printer and perform a nozzle check and realign the print heads after transporting, see “Setting up the printer after transporting it” on page 317. To move the printer using casters When you want to transport the printer a very short distance such as within the same room, you can slide the printer on its casters.
❏ The first time you start printing after transporting the printer, or if you have not turned on the printer for a long time, the print head nozzles may be clogged. Epson recommends that you perform a nozzle check and clean the print head, and also realign the print head to ensure print quality.
Page 318
To perform a nozzle check using the printer software, see “Checking the print head nozzles” on page 68 for Windows, “Checking the print head nozzles” on page 140 for Mac OS 9.x, or “Checking the print head nozzles” on page 192 for Mac OS X.
Chapter 8 Problem Solver Troubleshooting Printer stops printing unexpectedly Head cleaning, ink charging, or ink drying is in progress During head cleaning, ink charging, or ink drying, CLEANING PLEASE WAIT, CHARGING INK, or INK DRYING appears on the LCD respectively. Wait until the printer resumes printing. An error has occurred Many common printer problems and their solutions can be identified by the messages on the LCD.
Error messages Message Description What to do UNABLE TO PRINT An error may be End the TEST PRINT occurring when you try menu first, and then MAKE SURE PAPER to print patterns such as solve the error IS LOADED nozzle check or head displayed on the LCD.
Page 321
CLEANING ERROR The nozzles are still Run the Head Cleaning clogged. utility. For Windows, see PRESS PAUSE “Cleaning the print BUTTON head” on page 70. For Mac OS 9.x, see “Cleaning the print head” on page 142. For Mac OS X, see “Cleaning the print head”...
Page 322
PAPER SKEW The paper is not loaded Release the paper straight, and needs to be lever, and then set the LOAD PAPER aligned. paper properly. Finally, PROPERLY set the paper lever to the secured position. See “Loading roll paper” on page 250. PAPER CUT ERROR Paper is not cut correctly Release the paper...
Page 323
“Updating the printer driver information” on page 297. If you want to continue printing, press the Pause button. A non-Epson genuine ink Press the Pause button cartridge is installed. for 3 seconds to cancel printing. If you want to continue printing, press the Pause button.
Page 324
INK OUT The ink cartridge is Replace the empty ink empty. cartridge with a new INSTALL NEW one. See “Replacing Ink CARTRIDGE Cartridges” on page 285. INK CARTRIDGE An ink cartridge with the Remove the ink ERROR wrong product code is cartridge, and then installed.
Page 325
NO CARTRIDGE No ink cartridge is Install an ink cartridge. installed. INSTALL INK CARTRIDGE MAINT TANK FULL The left side Replace the left side maintenance tank is full. maintenance tank with REPLACE THE LEFT a new one. See SIDE “Replacing the MAINTENANCE Maintenance Tank”...
Page 326
COVER OPEN The front cover is open. Close the front cover. CLOSE COVER LEVER RELEASED The paper is not loaded. Load the paper. LOAD PAPER LEVER RELEASED The paper lever is in the Move the paper lever released position. to the secured position. LOWER THE PAPER SET LEVER INK CARTRIDGE...
F/W INSTALL ERROR The printer fails to Restart the printer, and update the FirmWare. then update the UPDATE FAILED FirmWare again. RESTART THE PRINTER I/F CARD ERROR The installed interface Turn the printer off. card cannot be used Next, remove the CHECK CARD TYPE with this printer.
Your Epson printer is not selected as the default printer Install the printer driver if it is not installed yet, and follow the steps below to select your Epson printer as the default printer. Problem Solver...
Page 329
1. Click the Apple menu and select Chooser. If the SPro XXXX printer icon can be seen, the printer driver is correctly installed. 2. Make sure EPSON Stylus Pro XXXX is selected for the printer port. For Mac OS X Make sure that the printer driver Stylus Pro XXXX is correctly added to the Print Center (for Mac OS X 10.2.x) or Printer Setup...
Page 330
4. Make sure that your printer port is selected. For Windows Me or 98 1. Click Start, point to Settings, and then select Printers. 2. Right-click EPSON Stylus Pro XXXX in the Printers window, then select Properties. 3. Click the Details tab.
Page 331
The USB printer device driver or the printer software may be incorrectly installed (Windows Me and 98 only) If you canceled the plug-and-play driver installation in Windows Me or 98 before the procedure was complete, the USB printer device driver or the printer software may be incorrectly installed.
Page 332
3. Click the Details tab. If EPUSBX: (EPSON Stylus Pro XXXX) appears in the Print to the following port list, then the USB printer device driver and printer software are installed correctly. If the correct port is not displayed, proceed to the next step.
Page 333
If your drivers are correctly installed, EPSON USB Printer Device should appear on the Device Manager menu. If EPSON USB Printer Devices does not appear on the Device Management menu, click the plus (+) sign beside Other devices to view the installed devices.
Page 334
5. Under Other devices, select USB Printer or EPSON Stylus Pro XXXX, and click Remove. Then click OK. When the following dialog appears, click OK. 6. Click OK to close the System Properties dialog. 7. Uninstall the printer software. See “Uninstalling the printer driver”...
❏ For Windows, clear any stalled print jobs from the Progress Meter. See “Using the EPSON Spool Manager” on page 79. For Mac OS 9.x, clear any stalled print jobs from the EPSON Monitor IV. See “Managing print jobs using EPSON Monitor IV”...
Page 336
Incorrect margins Try one or more of these solutions: ❏ Check the margin settings in your application. ❏ Make sure the margins are within the printable area of the page. See “Printable area” on page 360. ❏ For Windows, check the Borderless setting in the Paper menu. Make sure they are correct for the paper size you are using.
Page 337
❏ Adjust the Color Density in the Paper Configuration dialog. For Windows, see “Paper Configuration” on page 29. For Mac OS 9.x, see “Paper Configuration” on page 113. For Mac OS X, see “Paper Configuration” on page 177. ❏ Make sure the media type setting matches the paper being used.
Page 338
Media Type setting in the Main menu. See “Making Settings on the Main Menu” on page 20. For Mac OS 9.x, if you use Epson special media, check the Media Type setting in the Print dialog. See “Making Settings in the Print Dialog” on page 105.
For paper other than Epson’s, register and select paper thickness in the Menu mode. Make sure it is correct for the paper you are using. See “Making the paper settings” on page 231. ❏ Set the PLATEN GAP to WIDE in the PRINTER SETTING of the Menu mode.
Page 340
❏ Check the Paper Feed value. Reduce the value to improve light banding, and increase it for dark banding. For Windows, “Paper Configuration” on page 29. For Mac OS 9.x, see “Paper Configuration” on page 113. For Mac OS X, see “Paper Configuration”...
Page 341
❏ For Windows, check the Media Type setting in the Main menu. Make sure it is correct for the paper you are using. See “Making Settings on the Main Menu” on page 20. For Mac OS 9.x, check the Media Type setting in the Print dialog.
For Mac OS 9.x, check the Media Type setting in the Print dialog. Make sure it is correct for the paper you are using. See “Making Settings in the Print Dialog” on page 105. For Mac OS X, check the Media Type setting in the Print Settings selected in the Print dialog.
For Mac OS 9.x, make sure Color or Color/B&W Photo is set in the Print dialog. See “Making Settings in the Print Dialog” on page 105. For Mac OS X, make sure Color or Color/B&W Photo is set in the Print Settings selected in the Print dialog. See “Color” on page 166.
IEEE 1394: Windows XP, Me, 2000 Mac OS 9.x Mac OS X USB 2.0: Windows XP, 2000 ❏ Delete unnecessary files to make room on your hard disk drive. Note for Windows: Your computer may not have enough memory. For further tips, see “Increasing the Print Speed”...
Note: If you use roll paper other than Epson special media, see the user documentation included with the paper, or contact your supplier. Paper feed or paper jam problems occur frequently Try one or more of these solutions: ❏ Before loading paper and guiding it through the paper insertion slot, adjust paper suction.
Page 346
You can change the platen gap setting in the PRINTER SETUP of the Menu mode. See “PLATEN GAP” on page 213. ❏ For non-Epson special media, check the paper type selected in the CUSTOM PAPER of the Menu mode. See “Making the paper settings”...
The paper guides only need to be used when the paper feeds with a curl; otherwise your printouts may be damaged. Note: There are two paper guides for EPSON Stylus Pro 7800/7400 and five for EPSON Stylus Pro 9800/9400. Problem Solver...
When feeding paper backward Attach the paper guides to the printer so that they rest on the back of the paper basket. Clearing paper jams To remove jammed paper, follow these steps: 1. If roll paper is jammed, cut the paper at the paper insertion slot.
Page 350
2. Set the paper lever to the released position to release the paper. 3. Open the front cover if necessary. 4. Carefully pull down the jammed paper. Note: Do not touch the circuit board attached to the printer head when handling the jammed paper.
5. Close the front cover, if necessary, then press the Power button to turn the printer off and back on. 6. Make sure that the Paper check light is on and PAPER OUT. LOAD PAPER is displayed on the LCD panel. To load the paper, see “Using Roll Paper”...
❏ If the Sensor light is off, the sensor cable may not be connected properly. Check the connection of the sensor cables. Contacting Customer Support If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting information in your product documentation, contact customer support services for assistance.
Technical Support Web Site Go to http://www.epson.com and select the Support section of your local EPSON web site for the latest drivers, FAQs, manuals and other downloadables. Epson's Technical Support Web Site provides help with problems that cannot be solved using the troubleshooting information in your printer documentation.
Roll paper Media Name Paper Borderless Spindle ICC Profile Thickness Printing Premium Glossy 0.3 mm 3" Pro9800 7800 Photo Paper (250) PGPP250.icc Premium Luster 0.3 mm 3" Pro9800 7800 Photo Paper (250) PLPP250.icc Premium 0.3 mm 3" Pro9800 7800 Semigloss Photo PSPP250.icc Paper (250) Premium...
Page 355
Singleweight 0.1 mm 2" Pro9800 7800 Matte Paper SWMP_PK.icc Pro9800 7800 SWMP_MK.icc Pro9400 7400 SWMP.icc EPSON Proofing 0.2 mm 2" Pro9800 7800 Paper Semimatte PPSmC.icc (Commercial) Enhanced Matte 0.3 mm 3" Pro9800 7800 Paper EMP_PK.icc Pro9800 7800 EMP_MK.icc Pro9400 7400 EMP.icc...
Photo Quality Ink Jet 0.1 mm Right and Pro9800 7800 Paper Left sides PQIJP_PK.icc only Pro9800 7800 PQIJP_MK.icc Pro9400 7400 PQIJP.icc EPSON Proofing Paper 0.2 mm Right and Pro9800 7800 Semimatte Left sides PPSmC.icc (Commercial) only Archival Matte Paper 0.3 mm Right and...
Page 357
Watercolor 0.3 mm Right and Pro9800 7800 Paper-Radiant White Left sides WCRW_PK.icc only Pro9800 7800 WCRW_MK.icc UltraSmooth Fine Art 0.5 mm Right and Pro9800 7800 Paper Left sides USFAP_PK.icc only Pro9800 7800 USFAP_MK.icc Velvet Fine Art Paper 0.5 mm Right and Pro9800 7800 Left sides VFAP_PK.icc...
1/6 inch or programmable in 1440 inch increments Paper feed speed 245 ± 10 mm seconds per 1/6 inch line 64 MB (EPSON Stylus Pro 7800/7400) 128 MB (EPSON Stylus Pro 9800/9400) Character tables PC 437 (US, Standard Europe) PC 850 (Multilingual)
Friction Paper path Roll paper Cut sheets (manual insertion) Dimensions EPSON Stylus Pro 7800/7400 (without Stand): Width: 1178 mm (47.12 inches) Depth: 501 mm (20.04 inches) Height: 560 mm (22.4 inches) EPSON Stylus Pro 9800/9400: Width: 1702 mm (68.08 inches) Depth: 678 mm (27.12 inches)
Weight EPSON Stylus Pro 7800/7400: Approx. 49 kg (107.8 lb) without consumables EPSON Stylus Pro 9800/9400: Approx. 90 kg (198 lb) without consumables Stand: Approx. 10.5 kg (23.1 lb) Electrical Rated voltage 100 to 240 V Input voltage range 90 to 264 V...
Environmental Temperature Operation 10 to 35°C (50 to 95°F) Print Quality 15 to 25°C (59 to 77°F) Guarantee Storage -20 to 40°C (-4 to 104°F) Humidity Operation 20 to 80% RH* Print Quality 40 to 60% RH* Guarantee Storage 20 to 85% RH** * Without condensation ** Stored in shipping container Operational conditions (temperature and humidity):...
Initialization Hardware initialization at power on The printer mechanism is set to its initial state. The input data buffer and print buffer are cleared. The printer returns to the default condition last set. Software initialization when the The print buffer is cleared. ESC@ (initialize the printer) The printer returns to the default command is received...
150 mm (6 inches) maximum when 2/3 dual roll feed spindle is set as 3 inch roll paper spindle. Paper types Plain paper, special papers distributed by Epson Thickness 0.08 to 0.11 mm (0.003 to 0.004 inches) (for plain paper) Weight 64 gf/m²...
❏ Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot attest to the quality of any non-Epson brand or type of paper. Always test samples of paper before purchasing large quantities or printing large jobs.
Page 367
× Super B0 (1118 1580 mm)* × 36 inches* × 24 inches × 20 inches × 14 inches × 10 inches × 90 cm × 60 cm × 40 cm * for EPSON Stylus Pro 9800/9400 use only. Product Information...
Ink cartridges Colors EPSON Stylus Pro Matte Black 9400/7400 Cyan Magenta Yellow EPSON Stylus Pro Photo Black 9800/7800 Matte Black Light Black Light Light Black Cyan Magenta Yellow Light Cyan Light Magenta Cartridge life 2 years from production date if unopened.
110 ml: Approx. 250 g (8.82 oz) 220 ml: Approx. 370 g (13.05 oz) Caution: Epson recommends the use of original Epson ink cartridges only. Other products not manufactured by Epson may cause damage to your printer not covered by Epson's warranties.
To use your printer with Mac OS 9.x Your computer should also meet the following system requirements: Minimum system Recommended system PowerPC PowerPC G4 800 MHz or higher processor Mac OS 9.1 or later Mac OS 9.1 or later 128 MB available memory 256 MB or more available memory 60 MB free disk space 2 GB or more free disk space...
Note: To see how much memory is available, choose About this Mac from the Apple menu. Interface Specifications Your printer is equipped with a USB interface, an IEEE1394 interface and an Ethernet interface. USB interface The printer’s built-in USB interface is based on the standards specified in the Universal Serial Bus Specifications Revision 2.0, the Universal Serial Bus Specification Revision 1.1, and the Universal Serial Bus Device Class Definition for Printing Devices...
IEEE1394 Interface The IEEE 1394 interface has the following characteristics. Basic specifications Data transfer method Half-duplex Data/Strobe differential serial Synchronization DS-Link bit level encoding method Encoding/decoding DS-Link bit level encoding Compatible IEEE 1394-1995 compliant plug (6 contact) connectors Connector pin signal layout Signal Function number...
2/3 inch Dual Roll Feed Spindle (High Tension) C12C811152 (for Stylus Pro 9800/9400) 2/3 inch Dual Roll Feed Spindle C12C811161 (for Stylus Pro 7800/7400) 2/3 inch Dual Roll Feed Spindle (High Tension) C12C811155 (for Stylus Pro 7800/7400) Options and Consumable Products...
This option helps you cut your printed roll paper manually. To install and use the cutter, see the attached manual. Manual Cutter Unit (for Stylus Pro 9800/9400) C12C815182 Manual Cutter Unit (for Stylus Pro 7800/7400) C12C815231 Manual Cutter Spare Blade C12C815192...
Interface cable IEEE 1394 Cable 2.9 m C12C836321 Consumable Products The following consumable products are available for use with your printer. Paper cutter If you notice the edge of the paper is not cut cleanly, you can replace the cutter blade. See “Replacing the Paper Cutter” on page 300.
Page 376
Note: The product number varies by country. Options and Consumable Products...
Ink cartridge (Light Light Black) 110 ml: T5629 220 ml: T5639 Epson Special Media Most plain paper works well in your printer. In addition, Epson offers specially designed media for ink jet printers to meet most high-quality printing needs. Note: ❏...
Roll paper Media Name Size Product Recommended Code Application 16" × 100’ (30.5 m) Premium Glossy S041742 Photo Contract Photo Paper (250) Proofing 24" × 100’ (30.5 m) S041638 36" × 100’ (30.5 m) S041639 44" × 100’ (30.5 m) S041640 10"...
Super A3/B S041909 Matte Paper 2D CAD/GIS S041910 Imposition Proofing US-C S041907 Photo Quality Ink S041029 Jet Paper S041062 S041061 EPSON Proofing Super A3/B S041744 Contract Paper Semimatte Proofing (Commercial) Archival Matte Super A3/B S041340 Paper 3D CAD/GIS US-C S041908...
Page 383
24" × 30" Enhanced Matte S041598 Sign and Display Posterboard 30" × 40" S041599 Options and Consumable Products...
Page 384
Glossary The following definitions apply specifically to printers. application A software program that helps you carry out a particular task, such as word processing or financial planning. ASCII American Standard Code for Information Interchange. A standardized coding system for assigning numerical codes to letters and symbols. banding The horizontal lines that sometimes appear when printing graphics.
Page 385
ColorSync Macintosh software that is designed so you get WYSIWYG (What You See Is What You Get) color output. This software prints colors as you see them on your screen. See characters per inch. default A value or setting that takes effect when the equipment is turned on, reset, or initialized.
Page 386
ESC/P Abbreviation for Epson Standard Code for Printers. This system of commands gives you control of your printer from your computer. It is standard for all Epson printers and supported by most application programs for personal computers. ESC/P Raster A command language that gives you control of your printer from your computer.
Page 387
interface The connection between the computer and the printer. A serial interface transmits data one bit at a time. interface cable The cable that connects between the computer and the printer. Liquid Crystal Display. Shows various messages according to status of the printer.
Page 388
PhotoEnhance The Epson software to change the shade of tone, to correct image data and to change the sharpness of the image data. port An interface channel through which data is transmitted between devices. printable area The area of a page on which the printer can print. It is smaller than the physical size of the page due to margins.
Page 389
Red, green, and blue. These colors, in phosphors irradiated by the computer monitor's electron gun, are used to create the additive array of screen colors. SelecType settings Settings made using the printer’s control panel. In the SelecType mode, various printer settings that are not available using the printer driver, such as test print settings, can be made.
Page 390
307 Color setting Mac OS 9, 111 Windows, 28 ColorSync setting, 110, 169 Configuration settings, 146 Consumable products, 375 Contacting EPSON, 352 Customer support, 352 Custom mode Mac OS 9, 110 Mac OS X, 169 Windows, 26 Cut sheet media...
Page 391
EPSON Monitor IV, 148 EPSON special media, 244, 353, 378 EPSON Spool Manager, 79 EPSON StatusMonitor Mac OS 9, 139, 144 Mac OS X, 191 Windows, 80 Error indication, 319 Head Alignment, 225 Ink cartridges, 285, 290, 375 Layout menu (Windows), 59 to 65...
Page 392
Online help Mac OS 9, 143 Mac OS X, 196 Windows, 76 Options, 373 Page line, 256 Paper basket, 278 Paper cutter, 300 Paper Thickness, 231 PhotoEnhance settings Mac OS 9, 116 Windows, 34 Preview feature Mac OS 9, 122 Mac OS X, 185 Windows, 43 Printer driver...
Page 393
Roll paper loading, 250 media type, 378 Roll Paper saving Mac OS 9, 135 Mac OS X, 183 Windows, 59 Specifications electrical, 362 interface, 371 Standards and Approvals, 364 Spindle attaching and removing, 248 attaching the roll paper, 245 removing the roll paper, 247 Status Message, 202 Status Sheet, 234 System requirements...