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Motorola SLN 1000 User Manual

Motorola SLN 1000 User Manual

Nitro two-way radio
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NITRO TWO-WAY RADIO
SLN 1000
USER GUIDE
EN-US
JANUARY 2020
© 2020 Motorola Solutions, Inc. All rights reserved.
*MN005692A01*
MN005692A01-AB

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Table of Contents
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Summary of Contents for Motorola SLN 1000

  • Page 1 NITRO TWO-WAY RADIO SLN 1000 USER GUIDE EN-US JANUARY 2020 *MN005692A01* © 2020 Motorola Solutions, Inc. All rights reserved. MN005692A01-AB...
  • Page 2: Declaration Of Conformity

    Address: 1303 East Algonquin Road, Schaumburg, IL 60196-1078, U.S.A. Phone Number: 1-800-927-2744 Hereby declares that the product: Model Name: SLN 1000 conforms to the following regulations: FCC Part 15, subpart B, section 15.107(a), 15.107(d), and section 15.109(a) Class B Digital Device As a personal computer peripheral, this device complies with Part 15 of the FCC Rules.
  • Page 3 English 1 This device may not cause harmful interference, and 2 This device must accept any interference received, including interference that may cause undesired operation. NOTICE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
  • Page 4: Table Of Contents

    English Contents Icons..............21 Battery Capacity..........23 LED Indicators........... 24 Declaration of Conformity..........2 Chapter 4: Fast Scroll Talkgroup List......26 Important Safety Information.......... 7 Chapter 5: Contact List..........27 Notice to Users...............8 Accessing Contact List........27 Radio Care..............9 Chapter 6: Radio Calls ..........28 Software Version............
  • Page 5 Chapter 19: Authorized Accessories List..... 55 Clearing Bluetooth Pairing...... 43 Batteries and Chargers Warranty.........57 Scan..............43 The Workmanship Warranty......57 Turning Scan On or Off......44 The Capacity Warranty........57 Chapter 12: Instant Personal Alert....... 45 Limited Warranty............58 Sending IPA............45 MOTOROLA SOLUTIONS COMMUNICATION PRODUCTS...... 58...
  • Page 6 English I. WHAT THIS WARRANTY COVERS AND FOR HOW LONG:..........58 II. GENERAL PROVISIONS......59 III. STATE LAW RIGHTS:........59 IV. HOW TO GET WARRANTY SERVICE..59 V. WHAT THIS WARRANTY DOES NOT COVER..............59 VI. PATENT AND SOFTWARE PROVISIONS..60 VII. GOVERNING LAW........61...
  • Page 7: Important Safety Information

    Compliance with applicable standards and Regulations. For a list of Motorola Solutions-approved antennas and other accessories, visit the following website: http://www.motorolasolutions.com Any modification to this device, not expressly authorized by Motorola Solutions, may void the user's authority to operate this device.
  • Page 8: Notice To Users

    • This device must accept any interference received, including interference that may cause undesired operation. CAUTION: Changes or modifications made to this device, not expressly approved by Motorola Solutions, could void the authority of the user to operate this equipment.
  • Page 9: Radio Care

    English Radio Care This section describes the basic handling precaution of the radio. • Keep your radio clean and exposure to water should be avoided to help ensure proper functionality and performance. • To clean the exterior surfaces of the radio, use a diluted solution of mild dishwashing detergent and fresh water (for example, one teaspoon of detergent to one gallon of water).
  • Page 10: Software Version

    English Software Version All the features described in the following sections are supported by the software version R03.00.00 or later. Contact your dealer for more information.
  • Page 11: Copyrights And Trademarks

    2020 Motorola Solutions, Inc. All Rights Reserved Stylized M Logo are trademarks or registered trademarks of © Motorola Trademark Holdings, LLC and are used under The Motorola Solutions products described in this license. All other trademarks are the property of their document may include copyrighted Motorola Solutions respective owners.
  • Page 12: Disclaimer

    Please refer to your Motorola Solutions contact for further information.
  • Page 13: Read Me First

    English Read Me First The user guide covers the basic operation of the two-way radio. NOTICE: Not all features in the manual are available in your radio. Contact your dealer for more information. You can consult your dealer about the following: •...
  • Page 14: Chapter 1: Radio Controls

    English Radio Controls Buttons Descriptions This chapter explains the buttons and default functions of Talkgroup/ Press: Scroll to next channel/ your radio. Contact List talkgroup in the list. Scroll Rocker Press and hold: If there are more than 16 talkgroups, fast scroll is enabled.
  • Page 15: Programmable Buttons

    English Programmable Buttons Buttons Descriptions You can program the programmable buttons as shortcuts Press and hold: Access Pro- to specific radio functions through Wave OnCloud (WoC) grammable Function. The de- portal. fault programmable function is Depending on the duration of a button press, the Contact List.
  • Page 16 English Emergency Allows you to initiate or cancel an emergency. Location Allows you to toggle the Location on and off. Menu Allows you to access the menu features. Scan Allows you to toggle the Scan on and off. Voice Announcement Allows you to toggle Voice Announcement on and off.
  • Page 17: Chapter 2: Getting Started

    English Getting Started This chapter provides instructions to prepare your radio for use. Inserting a SIM Card Turn off your radio. 1 Lift the SIM card slot cover. Attaching the Battery 1 Align the battery contacts with the contacts inside the battery compartment.
  • Page 18 English 2 Attach the battery cover by aligning it in place and 3 Slide the battery latch into lock position. slide the battery latch until it snaps into place.
  • Page 19: Charging The Battery

    CAUTION: charger exactly as described in the charger user If you must replace the antenna, ensure that you guide. use SLN 1000 antennas only. Neglecting this action damages your radio. See Authorized Accessories List on page 55 for recommended antennas.
  • Page 20: Turning The Radio On Or Off

    English • To attach the antenna, set the antenna in the NOTICE: receptacle and turn clockwise. To turn on your radio when your radio is charging, press and hold the Power/Info button. The green LED illuminates and the display shows a power-on animation.
  • Page 21: Chapter 3: Status Indicators

    English Status Indicators Icon Description Brightness Level This chapter explains the Icons, battery capacity information, LED indicators, and tones used in the radio. Do Not Disturb On Icons Do Not Disturb Off The following table shows icons which appear on your Voice Announcement On radio display, and their description.
  • Page 22 English Icon Description Icon Description Location On Scan On Location Off Scan Off Downloading Software/Software Instant Personal Alert (IPA) Available Emergency Mode Log Created/Uploading Log Emergency Countdown Bluetooth On Emergency Declared Bluetooth Off Emergency Cancelled Bluetooth Status for Searching Emergency Call Bluetooth Status for Connected Area Talkgroup Bluetooth Paired...
  • Page 23: Battery Capacity

    English Table 2: Battery Capacity Icon Description Icon LED In- Voice An- Descrip- Radio Stun dication nouncement tion Ambient Listening Solid Battery high 80%–100% green capacity Contact List Landing Page Battery medi- 60%–80% Solid amber capacity User Disabled/Suspended Solid Battery medi- 25%–60% capacity amber...
  • Page 24: Led Indicators

    English LED Indicators LED Indica- Operational Mode Charge Only tion Mode LED indicators show the operational status and battery Blinking red charging status of your radio. • Out-of-service • Charging failure • Charging failure Table 3: Operational Status and Charging Status •...
  • Page 25 English LED Indica- Operational Mode Charge Only tion Mode No indication Not applica- • Radio powered • Radio kill • Radio is idle Check with your dealer or system administrator for more information.
  • Page 26: Chapter 4: Fast Scroll Talkgroup List

    English Fast Scroll Talkgroup List A talkgroup list has a maximum of 96 channels. The order of the channels are in numerical order. You can press and hold on the Talkgroup/Contact List Scroll Rocker to perform the fast scroll. After the second channel, you can fast scroll the channels with an increment of 10.
  • Page 27: Chapter 5: Contact List

    English Contact List 2 Locate the Contact List icon. 3 To view the contact list, press the Volume Up and By default, the contact list is accessible through press and Volume Down button. hold on the programmable button. Contact your dealer for more information on the configuration.
  • Page 28: Chapter 6: Radio Calls

    English Radio Calls 4 Release the PTT button to listen. The green LED blinks when the target radio responds. The display shows the talkgroup alias. This chapter explains the operations to receive, respond to, make, and stop calls. Calls supported are Group, Private, NOTICE: and Broadcast calls.
  • Page 29: Private Calls

    English NOTICE: 3 Release the PTT button to listen. If "X" precedes the contact, the contact is in NOTICE: Do Not Disturb (DND) mode and a reject tone The call ends when there is no voice activity sounds when PTT button is pressed. for a predetermined period.
  • Page 30: Broadcast Calls

    English • You hear a short alert tone the moment the transmitting If you switch to a different channel while receiving the call, radio releases the PTT button, indicating the channel is your radio stops receiving the Broadcast Call. You cannot free for you to respond.
  • Page 31: Receiving Broadcast Calls

    English NOTICE: The call ends when there is no voice activity for a predetermined period. The radio returns to the screen you were on before initiating the call. Receiving Broadcast Calls When you receive a Broadcast Call: • The green LED blinks. •...
  • Page 32: Chapter 7: Supervisory Override

    English Supervisory Override Supervisory Override allows a supervisor to interrupt during an ongoing Group or Private Call and immediately start a supervisory call. If the user is receiving or transmitting a Group Call or Private Call and the server is interrupted by a supervisory call, your radio unmutes to the supervisory call and display the alias of the supervisor.
  • Page 33: Chapter 8: Checking Radio Information

    English Checking Radio Information Press the Power/Info button repeatedly. The radio displays one of the following depending on the mode/state. 1 Emergency Alert List 2 Instant Personal Alert (IPA) List 3 Radio Stun/Maintenance Mode 4 Battery/Charging Status 5 Cell Status 6 Wi-Fi Status/Wi-Fi Hotspot Status 7 Location Status 8 Bluetooth Status...
  • Page 34: Chapter 9: Checking Battery Strength

    English Checking Battery Strength Follow the procedure to check the battery level of your radio. Press the Power/Info button. One of the following occurs: • The LED lights up solid green indicating high battery capacity. • The LED lights up solid yellow indicating medium battery capacity.
  • Page 35: Chapter 10: Cellular And Wi-Fi Values

    English Cellular and Wi-Fi Values Checking Wi-Fi Hotspot Status • Press the Power/Info button until you see the Wi-Fi You are allowed to check your cellular and Wi-Fi signal Hotspot Status icon. strength in your radio. When the Wi-Fi Hotspot is enabled and is not connected, Your radio provides the following types of signal strength your radio shows Hotspot Available and sounds Voice indication beside the icon:...
  • Page 36: Chapter 11: Menu

    English Menu Feature Description NOTICE: You are able to access the menu through the Menu/ When DND is Programmable button. enabled, you will not be able The following are the available features in the Menu. to receive any private call. Table 4: List of Features Scan Allows you to enable and...
  • Page 37: Do Not Disturb

    English Do Not Disturb • The display shows a check mark beside the DND icon. • The LED displays a blinking green light and amber light Do Not Disturb (DND) allows you to change the status of periodically. the radio from available to unavailable. If DND is off, the following occurs: When DND is enabled, an LED blinks and you will not be •...
  • Page 38: Turning Radio Alert Tones On Or Off

    English Turning Radio Alert Tones On or Off 3 To turn on Voice Announcement, press the Volume Up button. To turn off, press the Volume Down NOTICE: button. Depending on the configuration of your radio, press or press and hold the Menu/Programmable button If Voice Announcement is on, the following occurs: to directly access the feature.
  • Page 39: Adjusting The Display Brightness

    English • All tones and alerts are turned off. Turning Location On or Off NOTICE: Adjusting the Display Brightness Depending on the configuration of your radio, press or press and hold the Menu/Programmable button 1 Press the Menu/Programmable button. to directly access the feature. Else, manually enter the feature with the following procedure.
  • Page 40: Turning Wi-Fi On Or Off

    English • The display shows an "X" mark beside the Location Turning Radio Cellular On or Off icon. NOTICE: Depending on the configuration of your radio, press Turning Wi-Fi On or Off or press and hold the Menu/Programmable button to directly access the feature. Else, manually enter NOTICE: the feature with the following procedure.
  • Page 41: Turning Wi-Fi Hotspot On Or Off

    Depending on the configuration of your radio, press enabled device (accessory) through a Bluetooth or press and hold the Menu/Programmable button connection. Your radio supports both Motorola Solutions to directly access the feature. Else, manually enter and Commercially available Off-The-Shelf (COTS) the feature with the following procedure.
  • Page 42: Turning Bluetooth On Or Off

    English Refer to the user manual of your respective Bluetooth- • The display shows an "X" mark beside the Bluetooth enabled device for more details on the full capabilities of icon. your Bluetooth-enabled device. Searching for Bluetooth Devices Turning Bluetooth On or Off To search for other Bluetooth devices, press the NOTICE: Power/Info button until you see the Bluetooth icon.
  • Page 43: Disconnecting From Bluetooth Devices

    English Disconnecting from Bluetooth Devices 3 On the device "friendly" name, press and hold the Menu/Programmable button to clear the pairing. 1 When the Bluetooth accessory goes out of range or If clearing the bluetooth pairing successfully, a positive tone turn off, it will be disconnected from the radio sounds.
  • Page 44: Turning Scan On Or Off

    English Turning Scan On or Off NOTICE: Depending on the configuration of your radio, press or press and hold the Menu/Programmable button to directly access the feature. Else, manually enter the feature with the following procedure. 1 Press the Menu/Programmable button. 2 Locate the Scan icon.
  • Page 45: Chapter 12: Instant Personal Alert

    English Instant Personal Alert Receiving IPAs When you receive IPA during idle mode, your radio shows Instant Personal Alert (IPA) is a callback request the following indications: notification that you can only be sent or receive in your • The IPA is added to the IPA Status List. contact list.
  • Page 46: Clearing Ipa Status List

    English 2 Scroll through the IPA list using Talkgroup/Contact List Scroll Rocker or Volume Up and Volume Down buttons to view the list. The list shows nine IPA entries. When the list is reaching the end or the beginning, a tone sounds. Clearing IPA Status List •...
  • Page 47: Chapter 13: Emergency Operations

    English Emergency Operations • Press the Emergency button on your BT accessory device. The display shows a countdown from !! 3 !!, !! 2 !!, There are two ways in declaring or canceling an and !! 1 !! with increasing tone. Emergency.
  • Page 48: Receiving Emergency Alerts

    English • Press the Emergency button on your BT accessory • The Emergency tone sounds. device. • The amber LED blinks until all Emergency Alerts are cleared from the Emergency Alert List. The display shows a countdown from !! 3 !!, !! 2 !!, and !! 1 !! with increasing tone.
  • Page 49: Clearing Emergency Alert List

    English • The Emergency tone sounds. • The green LED lights up. • For Group Call, the display shows the Emergency Group Call icon, Talkgroup Channel alias for 2 seconds, and then scroll to Caller Alias. • For Private Call, the display shows the Emergency Private Call icon and the initiator's alias.
  • Page 50: Chapter 14: Area Talkgroup

    English Area Talkgroup When you enter a georgraphic area, you are able to view and hear the notifications for the talkgroup area in that geofence. The Area Talkgroup is added to the Area Talkgroup List in alpabertical order. Once you are added to the Area Talkgroup list, you can receive group call even if your talkgroup scanning is off.
  • Page 51: Chapter 15: Radio Stun

    English Radio Stun Radio Stun indicates that the radio is disabled. When your radio is in Radio Stun mode, all the buttons except for Power/Info and Volume Up and Volume Down buttons are disbled. All voice activity and LED indications are disabled as well.
  • Page 52: Chapter 16: User Disabled Or Suspended

    English User Disabled or Suspended User Disabled or Suspended indicates that your account is disabled or suspended. When your account is disabled or suspended, you are not able to login to the PTT server. Your radio sounds a tone, red LED blinks, and flashes the User Disable/suspended icon.
  • Page 53: Chapter 17: Radio Kill

    While in Kill mode, there are no User Interface (UI) on your radio and you are not able to turn on your radio. Your radio can only be re-activated by Motorola Solutions. Contact your dealer for more information.
  • Page 54: Chapter 18: Ambient Listening

    English Ambient Listening This feature allows the authorized user to listen to the ambient audio of a specific radio during idle mode. When an authorized user starts ambient listening on a specific radio, the radio plays a tone, displays the ambient listening icon and the alias of the authorized user.
  • Page 55: Chapter 19: Authorized Accessories List

    English Chargers Authorized Accessories List • Multi-Unit Charger Kit, US/NA Plug (PMLN7101_) Motorola Solutions provides a list of accessories to improve • Single Unit Charger Kit (PMLN7109_) the productivity of your radio. • 1.5 A Power Supply, Micro USB, US Plug...
  • Page 56 English Remote Speaker Microphone • RM250 Remote Speaker Microphone (PMMN4125_)
  • Page 57: Batteries And Chargers Warranty

    Batteries and Chargers Warranty The Workmanship Warranty The workmanship warranty guarantees against defects in workmanship under normal use and service. SLN 1000 Batteries 12 Months The Capacity Warranty The capacity warranty guarantees 80% of the rated capacity for the warranty duration.
  • Page 58: Limited Warranty

    Product, or for operation of the Product with any ancillary equipment, and all such equipment is expressly Motorola Solutions, at its option, will at no charge either excluded from this warranty. Because each system which repair the Product (with new or reconditioned parts),...
  • Page 59: Ii. General Provisions

    II. GENERAL PROVISIONS WARRANTY LASTS, SO THE ABOVE LIMITATION OR EXCLUSIONS MAY NOT APPLY. This warranty sets forth the full extent of Motorola Solutions This warranty gives specific legal rights, and there may be responsibilities regarding the Product. Repair, replacement other rights which may vary from state to state.
  • Page 60: Patent And Software Provisions

    PROVISIONS testing of the Product to verify any warranty claim. Motorola Solutions will defend, at its own expense, any suit 6 Product which has had the serial number removed or brought against the end user purchaser to the extent that it made illegible.
  • Page 61: Vii. Governing Law

    English 2 Motorola Solutions will have sole control of the defense Laws in the United States and other countries preserve for of such suit and all negotiations for its settlement or Motorola Solutions certain exclusive rights for copyrighted compromise, and...
  • Page 62 MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners. © 2020 Motorola Solutions, Inc. All rights reserved.

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