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Brother FAX-1360 User Manual
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Brother FAX-1360 User Manual

Brother fax-1360: users manual
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USER'S GUIDE
FAX-1360

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  • Page 1 USER’S GUIDE FAX-1360...
  • Page 2 Register your product on-line at http://www.brother.com/registration/ By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother: may serve as confirmation of the purchase date of your product should you lose your receipt;...

  • Page 3: Brother Numbers

    Register your product By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother: may serve as confirmation of the purchase date of your product should you lose your receipt;...

  • Page 4: Ordering Accessories And Supplies

    If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (In the USA, you can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.)

  • Page 5: Compilation And Publication Notice

    LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50. Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice.
  • Page 6 Consumable and Accessory Items at no charge to you for parts or labor. The decision as to whether to repair or replace the Machine and/or accompanying Accessory Items is made by Brother in its sole ® -brand parts and serial Brother...
  • Page 7 PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED. This Limited Warranty is the only warranty that Brother is giving for this Product. It is the final expression and the exclusive and only statement of Brother's obligations to you. It replaces all other agreements and understandings that you may have with Brother or its representatives.
  • Page 8 This warranty states Brother's entire liability and your exclusive remedy against Brother for any failure of the MFC/Facsimile machine to operate properly. Neither Brother nor anyone else involved in the development, production, or delivery of this MFC/Facsimile machine shall be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, arising from the use of or inability to use the product, even if advised by the end user/purchaser of the possibility of such damages.

  • Page 9: Table Of Contents

    Table of Contents Section I General General Information Using the documentation ... 2 Symbols and conventions used in the documentation ... 2 Control panel overview ... 3 Loading documents and paper Loading documents ... 5 Using the ADF ... 5 Scannable area ...
  • Page 10 Section II Fax Sending a fax Entering Fax mode ...18 Faxing from the ADF ...18 Canceling a fax in progress ...18 Broadcasting ...18 Canceling a Broadcast in progress...19 Additional sending operations...19 Sending faxes using multiple settings ...19 Contrast ...19 Changing Fax Resolution ...20 Dual access ...20 Real time transmission ...20 Overseas Mode ...21...
  • Page 11 Multi-line connections (PBX) ...33 External and extension phones ...34 Connecting an external or extension telephone ...34 Using external and extension telephones...34 Using a non-Brother cordless external telephone ... 34 Using remote codes...34 Dialing and storing numbers How to Dial ...36 Manual dialing ...
  • Page 12 Printing Reports Fax reports...45 Transmission Verification Report...45 Fax Journal (activity report) ...45 Reports ...46 How to print a report ...46 Polling Polling receive ...47 Setup for polling receive ...47 Sequential polling ...47 Polled transmit ...48 Setup for polled transmit...48 Section III Copy Making copies How to copy ...50 Entering Copy mode ...50...
  • Page 13 Section IV Appendixes Safety and Legal Choosing a location ... 56 To use the machine safely... 57 Important safety instructions... 60 Standard telephone and FCC Notices (These notices are in effect on models sold and used in the United States only) ... 62 Federal Communications Commission (FCC) Compliance Notice (USA only) ...63 Industry Canada Compliance Statement (Canada only) ...
  • Page 14 Specifications General ...91 Print media...92 Fax...93 Copy ...94 Consumable items ...95 Glossary Index...
  • Page 15 Section I General General Information Loading documents and paper General setup Security features...

  • Page 16: General Information

    General Information Using the documentation Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine. Symbols and conventions used in the documentation The following symbols and conventions are used throughout the documentation.

  • Page 17: Control Panel Overview

    Lets you temporarily change the resolution when sending a fax. Hook/Hold Press before dialing if you want to make sure a fax machine will answer, and then press Start. Also, lets you place telephone calls on hold. Receive Mode Press to select how your fax machine will handle incoming calls.
  • Page 18 Chapter 1 7 Menu keys: Menu Lets you access the Menu to program your settings in the machine. a Search/Speed Dial Lets you look up and dial numbers that are stored in the memory. Volume keys In Fax mode, you can press these keys to adjust the ring volume.

  • Page 19: Loading Documents And Paper

    Loading documents and paper Loading documents You can send a fax and make copies from the ADF (automatic document feeder). Using the ADF The ADF can hold up to 20 pages and feeds each sheet individually. Use standard 20 lb (80 g/m ) paper and always fan the pages before putting them in the ADF.

  • Page 20: Scannable Area

    You can use plain paper only. We recommend testing various paper types before buying large quantities. To get the best print quality, we suggest using Brother paper. (See table below.) Brother paper Paper Type Item Letter Plain BP60PL (USA only) Avoid touching the printed surface of the paper immediately after printing;...

  • Page 21: Choosing The Right Media

    Choosing the right media Paper type and size for each operation Paper Type Paper Size Cut Sheet Letter Legal Paper weight, thickness and capacity Paper Type Weight Plain Paper 17 to 32 lb (64 to 120 g/m Sheet Up to 50 sheets for Legal size paper 20 lb (80 g/m Up to 100 sheets of 20 lb (80 g/m 8 1/2 ×...

  • Page 22: Loading Paper

    Chapter 2 Loading paper How to load paper If the paper support flap (1) is open, close it. Open the output paper tray cover (2). Pull the paper tray completely out of the machine. Press and hold the universal guide release button (1) as you slide out the front of the paper tray to match the paper size you are using.
  • Page 23 Gently adjust the paper side guides with both hands and the paper length guide to fit the paper. Make sure that the paper side guides and paper length guide touch the edges of the paper. Note Be careful that you do not push the paper in too far;...

  • Page 24: Printable Area

    Chapter 2 Printable Area The figure below shows the unprintable areas on cut sheet paper. The machine cannot print in the shaded areas. Cut Sheet Paper Top (1) Cut Sheet 0.12 in. (3 mm) Bottom (2) Left (3) 0.12 in. (3 mm) 0.16 in.

  • Page 25: General Setup

    General setup On/Off key When the machine is idle, you can turn it on and off by pressing the On/Off key. Note If you have connected an external telephone or TAD, it is always available. Turning the machine off Press and hold down the On/Off key until the LCD shows Shutting Down.

  • Page 26: Mode Timer

    Chapter 3 Mode Timer The machine has mode keys on the control panel: Fax and Copy. You can change the amount of time the machine takes after the last Copy operation before it returns to Fax mode. If you choose Off, the machine stays in the mode you used last.

  • Page 27: Speaker Volume

    Speaker Volume You can choose a range of speaker volume levels, from High to Off. Press Menu, 1, 3, 3. Press a or b to choose Low, Med, High or Off. Press OK. Press Stop/Exit. You can also adjust the speaker volume by pressing Hook/Hold.

  • Page 28: Setting Volume Amplify

    Chapter 3 Setting Volume Amplify Please carefully read Choosing the Handset Volume (For Volume Amplify) on page 13. Press Menu, 1, 3, 5. Do one of the following. If none of the users are hearing- impaired, press a or b to choose Off, and then press OK and go to step d.

  • Page 29: Security Features

    Sending faxes Copying Note If you forget the TX Lock password, please call Brother Customer Service. (See Brother numbers on page i.) Setting and changing the TX Lock password Setting the password Note If you have already set the password, you will not need to set it again.

  • Page 30: Turning Tx Lock On/Off

    Chapter 4 Turning TX Lock on/off Turning TX Lock on Press Menu, 2, 0, 1. Press a or b to choose Set TX Lock. Press OK. Enter the registered 4-digit password. Press OK. The machine goes offline and the LCD shows TX Lock Mode.
  • Page 31 Section II Sending a fax Receiving a Fax Telephone Services and External devices Dialing and storing numbers Remote fax options Printing Reports Polling...

  • Page 32: Sending A Fax

    Sending a fax Entering Fax mode To enter fax mode, press the key will glow green. Faxing from the ADF Make sure you are in Fax mode Put the document face down in the ADF. Dial the fax number. Press Start. The machine starts scanning the document.

  • Page 33: Canceling A Broadcast In Progress

    Canceling a Broadcast in progress Press Menu, 2, 6. The LCD will show the fax number being dialed. Press OK. The LCD will show the job number: XXXXXXXXX 1.Clear 2.Exit Press 1 to clear. The LCD will then show the Broadcast job number and 1.Clear To cancel the Broadcast, press 1.

  • Page 34: Changing Fax Resolution

    Chapter 5 Changing Fax Resolution The quality of a fax can be improved by changing the fax resolution. Resolution can be changed for the next fax or for all faxes. To change the fax resolution for the next fax Make sure you are in Fax mode Load your document.

  • Page 35: Overseas Mode

    Sending in real time for the next fax only Make sure you are in Fax mode Press Menu, 2, 2, 5. Press a or b to choose Next Fax Only. Press OK. Press a or b to choose Next Fax:On (or Next Fax:Off).

  • Page 36: Checking And Canceling Waiting Jobs

    Chapter 5 Checking and canceling waiting jobs You can check which jobs are still waiting in the memory to be sent and cancel a job. (If there are no jobs, the LCD shows No Jobs Waiting.) Press Menu, 2, 6. Any waiting jobs appear on the LCD.

  • Page 37: Receiving A Fax

    This diagram will help you choose the correct mode. (For detail about the receive mode, see Using receive modes on page 24. Choosing the Receive Mode FAX-1360 Do you use a Distinctive Ring subscriber service? Are you connecting an external telephone or external TAD (telephone...

  • Page 38: Using Receive Modes

    Chapter 6 Using receive modes Some receive modes answer automatically (Fax Only and Fax/Tel). You may want to change the ring delay before using these modes. See Ring Delay on page 24. Fax only The Fax Only mode will automatically answer every call.

  • Page 39: F/T Ring Time (Fax/Tel Mode Only)

    F/T Ring Time (Fax/Tel mode only) If you set the Receive Mode to Fax/Tel, you need to decide how long the machine will signal you with its special pseudo/double-ring when you have a voice call. If it's a fax call, the machine receives the fax.

  • Page 40: Additional Receiving Operations

    Chapter 6 Additional receiving operations Printing a reduced incoming If you choose On, the machine automatically reduces each page of an incoming fax to fit on one page of A4, Letter or Legal size paper. The machine calculates the reduction ratio by using the page size of the fax and your Paper Size setting (Menu, 1, 2).

  • Page 41: Telephone Services And External Devices

    Telephone Services and External devices Voice Operations Voice calls can be made either with the handset, an extension or external telephone. You can dial manually or use Quick-Dial numbers. Making a telephone call To make a telephone call, pick up the handset.

  • Page 42: Telephone Services

    If you have Voice Mail on your phone line, please read the following carefully. Distinctive Ring Brother uses the term ‘Distinctive Ring’ but different telephone companies have other names for this service such as SmartRing, RingMaster, Teen-Ring, Indent-a-Call or Indent-a-Ring.
  • Page 43 Before you choose the ring pattern to register You can only register one Distinctive Ring pattern with the machine. Some ring patterns cannot be registered. The ring patterns below are supported by your Brother machine. Register the one your telephone company gives you. Ring Rings...

  • Page 44: Caller Id

    Chapter 7 Caller ID The Caller ID feature lets you use the Caller ID subscriber service offered by many local telephone companies. Call your telephone company for details. This service shows the telephone number, or name if it is available, of your caller as the line rings.

  • Page 45: Connecting An External Tad (Telephone Answering Device)

    Connecting an external TAD (telephone answering device) You may choose to connect an external answering device. However, when you have an external TAD on the same telephone line as the machine, the TAD answers all calls and the machine ‘listens’ for fax calling (CNG) tones.

  • Page 46: Recording An Outgoing Message (Ogm) On An External Tad

    Your machine will work best on a dedicated line.

  • Page 47: Multi-Line Connections (Pbx)

    The third way is the easiest: Buy a triplex adapter. You can plug a triplex adapter into an RJ14 outlet. It separates the wires into two separate RJ11 jacks (Line 1, Line 2) and a third RJ14 jack (Lines 1 and 2). If your machine is on Line 1, plug the machine into L1 of the triplex adapter.

  • Page 48: External And Extension Phones

    (See Easy Receive on page 25.) Using a non-Brother cordless external telephone If your non-Brother cordless telephone is connected to the EXT. jack of the machine and you typically carry the cordless handset elsewhere, it is easier to answer calls during the Ring Delay.

  • Page 49: Changing The Remote Codes

    Telephone answer code If you receive a voice call and the machine is in F/T mode, it will start to sound the pseudo/double-ring after the initial ring delay. If you pick up the call on an extension phone you can turn the pseudo/double-ring off by pressing # 5 1 (make sure you press this between the rings).

  • Page 50: Dialing And Storing Numbers

    Dialing and storing numbers How to Dial Manual dialing Press all of the digits of the fax number. One-Touch Dialing Press the One-Touch key that stores the number you want to call. To dial One-Touch numbers 6 to 10, hold down Shift as you press the One-Touch key.

  • Page 51: Search

    Search You can search for names you have stored in the One-Touch and Speed-Dial memories. Press Search/Speed Dial and the menu keys to search numerically, or use the dial pad and then the menu keys to search alphabetically. 1 To search numerically. 2 To search alphabetically, you can use the dial pad to enter the first letter of the name you are looking for.

  • Page 52: Storing One-Touch Dial Numbers

    Chapter 8 Storing One-Touch Dial numbers Your machine has 5 One-Touch keys where you can store 10 fax or phone numbers for automatic dialing. To access numbers 6 to 10, hold down Shift as you press the One-Touch key. Press Menu, 2, 3, 1. Press the One-Touch key where you want to store a number.

  • Page 53: Setting Up Groups For Broadcasting

    Setting up Groups for broadcasting If you regularly want to send the same fax message to many fax numbers you can set up a Group. Groups are stored on a One-Touch key or a Speed-Dial number. Each group uses up a One-Touch key or a Speed-Dial location.

  • Page 54: Remote Fax Options

    Remote fax options You can use only one remote fax option at a time. Fax Forwarding The fax forwarding feature lets you automatically forward your received faxes to another machine. If you choose Backup Print:On the machine will also print the fax (this is a safety feature in case there is a power failure).

  • Page 55: Fax Storage

    Press Stop/Exit. Note • You cannot change a paging number or PIN remotely. • If you have set Paging, a backup copy will automatically be printed at the machine. Fax Storage The fax storage feature lets you store your received faxes in the machine’s memory. You can retrieve stored fax messages from a fax machine at another location using the remote retrieval commands.

  • Page 56: Remote Retrieval

    Chapter 9 Remote Retrieval You can call your machine from any touch tone telephone or fax machine, then use the remote access code and remote commands to retrieve fax messages. Setting a Remote Access Code The remote access code lets you access the remote retrieval features when you are away from your machine.

  • Page 57: Retrieving Fax Messages

    Press 9 0 to reset the machine when you have finished. Hang up after you hear your machine beep. Your machine will call the other fax machine, which will then print your fax messages. Note You can insert a pause in a fax number by using the # key.

  • Page 58: Remote Fax Commands

    Forwarding number by entering 4. (See Changing your Fax Forwarding number on page 43.) Enter the number of a remote fax machine to receive stored fax messages. (See Retrieving fax messages on page 43.) If you hear one long beep, fax messages have been erased from the memory.

  • Page 59: Printing Reports

    Printing Reports Fax reports You need to set up the Transmission Verification Report and Journal Period using the Menu keys. Transmission Verification Report You can use the Transmission Verification Report as proof that you sent a fax. This report lists the time and date of transmission and whether the transmission was successful (OK).

  • Page 60: Reports

    Chapter 10 Reports The following reports are available: 1. Transmission Prints a Transmission Verification Report for your last transmission. 2. Help List A help list about how to quickly program your machine. 3. Quick-Dial Lists names and numbers stored in the One-Touch and Speed-Dial memory, in numerical order.

  • Page 61: Polling

    It also lets you call somebody else’s fax machine and receive a fax from it, so you pay for the call. The polling feature needs to be set up on both machines for this to work.

  • Page 62: Polled Transmit

    Press 2 and press Start. Note If the document will be stored in the memory it can be retrieved by any other fax machine until you delete it from the memory. (See Checking and canceling waiting jobs on page 22.)

  • Page 63: Section Iii Copy

    Section III Copy Making copies...

  • Page 64: Making Copies

    Making copies How to copy Entering Copy mode Press (Copy) to enter Copy mode. The default setting is Fax. You can change the number of seconds or minutes that the machine stays in Copy mode. (See Mode Timer on page 12.) The LCD shows the default copy setting: 1 Copy Ratio 2 Quality...

  • Page 65: Copy Options

    Copy options When you want to quickly change the copy settings temporarily for the next copy, use the Copy key. The machine returns to its default settings after it finishes copying, or if the mode timer returns the machine to Fax mode. For more information see Mode Timer on page 12.

  • Page 66: Enlarging Or Reducing The Image Copied

    Chapter 12 To change the default setting, follow the instruction below: Press Menu, 3, 1. 1.Quality Press a or b to choose Normal, Fast or Best. Press OK. Press Stop/Exit. Enlarging or reducing the image copied You can choose the following enlargement or reduction ratios: Custom(25-400%) allows you to enter a ratio from 25% to 400%.

  • Page 67: Making N In 1 Copies

    Making N in 1 copies The N in 1 copy feature can help you save paper by letting you copy two or four pages onto one printed page. Important Please make sure paper size is set to Letter or A4. You cannot use the Enlarge/Reduce setting with the N in 1.

  • Page 68: Adjusting Brightness And Contrast

    Chapter 12 Adjusting Brightness and Contrast Brightness To temporarily change the brightness setting, follow the instructions below: Make sure you are in Copy mode Load your document. Use the dial pad to enter the number of copies (up to 99). Press Copy Options and a or b to choose Brightness.
  • Page 69 Section IV Appendixes Safety and Legal Troubleshooting and Routine Maintenance Menu and Features Specifications Glossary...

  • Page 70: Safety And Legal

    • DO NOT connect your machine to electrical outlets on the same circuit as large appliances or other equipment that might disrupt the power supply. • Avoid interference sources, such as speakers or the base units of non-Brother cordless phones.

  • Page 71: To Use The Machine Safely

    To use the machine safely Please keep these instructions for later reference and read them before attempting any maintenance. WARNING There are high voltage electrodes inside the machine. Before you clean the inside of the machine, make sure you have unplugged the telephone line cord first and then the power cord from the AC power outlet.
  • Page 72 DO NOT put your hands on the edge of the machine under the panel cover or touch the document feed rollers. Doing this may cause injury. DO NOT put your hands on the edge of the paper tray under the output paper tray cover. Doing this may cause injury.
  • Page 73 AC power outlet. Call Brother Customer Service. (See Brother numbers on page i.) If metal objects, water or other liquids get inside the machine, immediately unplug the machine from the AC power outlet. Call Brother Customer Service. (See Brother numbers on page i.)

  • Page 74: Important Safety Instructions

    WARNING • Use caution when installing or modifying telephone lines. Never touch telephone wires or terminals that are not insulated unless the telephone line has been unplugged at the wall jack. Never install telephone wiring during a lightning storm. Never install a telephone wall jack in a wet location.
  • Page 75 Brother Authorized Service Center, please call the following: In USA: 1-800-284-4357 In Canada: 1-877-BROTHER 15 Unplug this product from the AC power outlet and refer all servicing to Brother Authorized Service Personnel under the following conditions: When the power cord is damaged or frayed.

  • Page 76: Standard Telephone And Fcc Notices (These Notices Are In Effect On Models Sold And Used In The United States Only)

    17 To reduce the risk of fire, electric shock and injury to people, note the following: Do not use this product near appliances that use water, a swimming pool, or in a wet basement. Do not use the machine during an electrical storm (there is the remote possibility of an electrical shock) or to report a gas leak in the vicinity of the leak.

  • Page 77: Federal Communications Commission (Fcc) Compliance Notice (Usa Only)

    If you have questions about what will disable alarm equipment, call your telephone company or a qualified installer. If you are not able to solve a problem with your machine, call Brother Customer Service. (See Brother numbers on page i.)

  • Page 78: Industry Canada Compliance Statement (Canada Only)

    IMPORTANT Changes or modifications not expressly approved by Brother Industries, Ltd. could void the user's authority to operate the equipment. Industry Canada Compliance Statement (Canada only) This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

  • Page 79: B Troubleshooting And Routine Maintenance

    If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. You can solve most problems by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com.

  • Page 80: Printing Received Faxes

    Vertical black lines when receiving. The sender's scanner may be dirty. Ask the sender to make a copy to see if the problem is with the sending machine. Try receiving from another fax machine. Left and Right margins are cut off or Turn on Auto Reduction.

  • Page 81: Sending Faxes

    For example: If you subscribe to Call Waiting or some other custom service and its signal comes through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt or disrupt the faxes. Brother's ECM feature should help overcome this problem. This condition is related to the telephone system industry and is common to all devices that send and receive information on a single, shared line with custom features.

  • Page 82: Error Messages

    As with any sophisticated office product, errors may occur. If this happens, your machine identifies the error and shows an error message. The most common error messages are shown below. You can correct most errors by yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
  • Page 83 Error Message Cause High Temperature The print head is too warm. Init Unable XX The machine has a mechanical problem. —OR— A foreign objects such as a clip or ripped paper is in the machine. Ink Empty Black The ink cartridge is empty. The machine will stop all print operations.

  • Page 84: Transferring Your Faxes Or Fax Journal Report

    Scan Unable XX we recommend transferring your faxes to another fax machine. (See Transferring faxes to another fax machine on page 70.) You can also transfer the Fax Journal report to see if there are any faxes you need to transfer.

  • Page 85: Document Jam

    Transferring Fax Journal report to another fax machine If you have not set up your Station ID, you cannot enter fax transfer mode. Press Menu 9, 0, 2. Enter the fax number to which the Fax Journal report will be forwarded.

  • Page 86: Printer Jam Or Paper Jam

    Printer jam or paper jam Take out the jammed paper depending on where it is jammed in the machine. Pull the paper tray (1) out of the machine. Pull out the jammed paper (1). Reset the machine by opening the Upper Jam Clear Cover and then closing it.

  • Page 87: Dial Tone

    Open the Upper Jam Clear Cover (1). Make sure that there is no jammed paper left in the corners of the machine. Note If the paper is jammed under the print head, unplug the machine from the power source, and then move the print head to take out the paper.

  • Page 88: Routine Maintenance

    Routine maintenance Replacing the ink cartridge Your machine is equipped with an ink dot counter. The ink dot counter automatically monitors the level of ink in the cartridge. When the machine detects an ink cartridge is running out of ink, the machine will tell you with a message on the LCD.
  • Page 89 Brother strongly recommends that you do not refill the ink cartridge provided with your machine. We also strongly recommend that you continue to use only Genuine Brother Brand replacement ink cartridges. Use or attempted use of potentially incompatible ink and/or cartridges in the Brother machine may cause damage to the machine and/or may result in unsatisfactory print quality.

  • Page 90: Cleaning The Outside Of The Machine

    Cleaning the outside of the machine CAUTION Use neutral detergents. Cleaning with volatile liquids such as thinner or benzine will damage the outside surface of the machine. DO NOT use cleaning materials that contain ammonia. DO NOT use isopropyl alcohol to remove dirt from the control panel.

  • Page 91: Cleaning The Scanner

    Cleaning the scanner Unplug the machine, open the panel cover (1). Clean the white bar (2) and the glass strip (3) with isopropyl alcohol on a soft lint-free cloth. Troubleshooting and Routine Maintenance Cleaning the machine printer platen WARNING Unplug the machine from the AC power outlet before cleaning the printer platen (1).

  • Page 92: Cleaning The Paper Pick-Up Roller

    When cleaning is finished, the machine will go back to standby mode automatically. Note If you clean the print head at least five times and the print has not improved, call Brother Customer Service. (See Brother numbers on page i.)

  • Page 93: Checking The Print Quality

    If ink is still missing, call Brother Customer Service. (See Brother numbers on page i.) CAUTION DO NOT touch the print head. Touching the print head may cause permanent damage and may void the print head's warranty.

  • Page 94: Checking The Print Alignment

    Checking the print alignment You may need to adjust the print alignment after transporting the machine if your printed text becomes blurred or images become faded. Press Ink. Press a or b to choose Test Print. Press OK. Press a or b to choose Alignment. Press OK.

  • Page 95: Machine Information

    Machine Information Checking the serial number You can see the machine’s serial number on the LCD. Press Menu, 5, 1. 1.Serial No. Press OK. XXXXXXXXX Press Stop/Exit. Troubleshooting and Routine Maintenance Packing and shipping the machine When you transport the machine, use the packing materials that came with your machine.
  • Page 96 Do NOT pack the used ink cartridges in the carton. Note If you are returning your machine to Brother as part of the Exchange Service, pack only the machine. Keep all separate parts and printed materials to use with your ‘Exchange’ machine.

  • Page 97: C Menu And Features

    Menu and Features On-screen programming Your machine is designed to be easy to use with LCD on-screen programming using the menu keys. User-friendly programming helps you take full advantage of all the menu selections your machine has to offer. Since your programming is done on the LCD, we have created step-by-step on-screen instructions to help you program your machine.

  • Page 98: Menu Keys

    Menu keys Access the menu Go to the next menu level Accept an option Go back to the previous menu level. Delete an incorrect letter when you need to enter text into the machine. Scroll through the current menu level. Go back to the previous menu level.

  • Page 99: Menu Table

    Menu Table The menu table will help you understand the menu selections and options that are found in the machine's programs. The factory settings are shown in Bold with an asterisk. Choose & OK Main Menu Submenu 1.General 1.Mode Timer Setup 2.Paper Size 3.Volume...
  • Page 100 You can personalize these codes. Cuts the size of incoming faxes. Sets up your machine to poll another fax machine. Changes the lightness or darkness of faxes you send. Sets the default resolution for outgoing faxes.
  • Page 101 Main Menu Submenu Menu Selections 2.Fax 2.Setup Send 5.Real Time TX (Continued) (In Fax mode only) (Continued) 6.Polled TX 7.Overseas Mode 3.Set Quick- 1.One-Touch Dial Dial 2.Speed-Dial 3.Setup Groups 4.Report Setting 1.Transmission 2.Journal Period 5.Remote Fax 1.Fwd/Page/Store 2.Remote Access 3.Print Fax —...
  • Page 102 Main Menu Submenu Menu Selections 2.Fax 0.Miscellaneous 1.TX Lock (Continued) 2.Compatibility 3.Distinctive 4.Caller ID — 3.Copy 1.Quality 2.Brightness 3.Contrast — 4.Print Reports 1.Transmission 2.Help List 3.Quick-Dial — 4.Fax Journal — 5.User Settings Options — Normal* Basic Off* Set (On) Display#* Print Report Best Fast...
  • Page 103 Main Menu Submenu Menu Selections — 5.Machine 1.Serial No. Info. — 0.Initial 1.Date/Time Setup — 2.Station ID — 3.Tone/Pulse (Canada only) — 4.Dial Tone — 0.Local Language (Canada only) Menu and Features Options Descriptions — Lets you check the serial number of your machine.

  • Page 104: Entering Text

    Entering Text When you are setting certain menu selections, such as the Station ID, you may need to enter text into the machine. Most dial pad keys have three or four letters printed on keys. The keys for 0, # and l do not have printed letters because they are used for special characters.

  • Page 105: D Specifications

    Specifications General Memory Capacity ADF (automatic document feeder) Paper Tray Printer Type Print Method LCD (liquid crystal display) 16 characters × 1 line Power Source Power Consumption Dimensions 12.8 inch (325 mm) 8.4 inch (214 mm) Weight 12.9 lb (5.85 kg) Noise Operating: Temperature Operating:...

  • Page 106: Print Media

    Print media Paper Input Paper Output Paper Tray Paper type: Plain paper Paper size: Letter, Legal, A4 Width: 3.5 in. (89 mm) - 8.5 in (216 mm) Height: 5.0 in. (127 mm) - 14.0 in (356 mm) For more details, see Paper weight, thickness and capacity on page 7.

  • Page 107: Fax

    Memory Transmission Out of Paper Reception ‘Pages’ refers to the ‘Brother Standard Chart No. 1’ (a typical business letter, Standard resolution, MMR code). Specifications and printed materials are subject to change without prior notice. ‘Pages’ refers to the ‘ITU-T Test Chart #1’ (a typical business letter, Standard resolution, MMR code). Specifications and printed materials are subject to change without prior notice.

  • Page 108: Copy

    Multiple Copies Enlarge/Reduce Resolution Based on Brother standard pattern. (Fast mode/Stack Copy) Copy speeds vary with the complexity of the document. No/Yes ADF Width: 3.5 in. to 8.5 in. (89 mm to 215.9 mm) ADF Height: 5 in. to 14 in. (127 mm to 355.6 mm)

  • Page 109: Consumable Items

    Consumable items The machine uses an individual Black ink cartridge that is separate from the print head assembly. Service Life of Ink The first time you install the ink cartridge the machine will use extra Cartridge ink to fill the ink delivery tubes. This is a one-time process that enables high quality printing.

  • Page 110: E Glossary

    Glossary This is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchased. ADF (automatic document feeder) The document can be placed in the ADF and scanned one page at a time automatically.
  • Page 111 A telephone that is plugged into the EXT jack of your machine. F/T Ring Time The length of time that the Brother machine rings (when the Receive Mode setting is Fax/Tel) to notify you to pick up a voice call that it answered.
  • Page 112 Touch Tone telephones. Transmission The process of sending faxes over the phone lines from your machine to the receiving fax machine. Transmission Verification Report A listing for each fax sent, that shows its date, time and number. User Settings A printed report that shows the current settings of the machine.

  • Page 113: Index

    ... 53 temporary settings ... 51 using ADF ... 50 Copy Options key (copying) paper size ... 54 Cordless phone (non-Brother) ... 34 Custom telephone features on a single line ... 67 Dialing a pause ... 37 access codes and credit card numbers ...
  • Page 114 Fax codes changing ... 35 Fax Receive Code ... 25 Remote Access Code ...42 Telephone Answer Code ... 34 Fax Forwarding changing remotely ... 43 programming a number ...40 Fax Storage ...41 turning off ...41 turning on ...41 Fax, stand-alone receiving ...23 at end of conversation ...
  • Page 115 Mode, entering Copy ...50 Fax ...18 Multi-line connections (PBX) ...33 One-Touch changing ...38 setting up ...38 using ...36 Out of Area (Caller ID) ...30 Out of Memory message ...22 Packing and shipping the machine ...81 Paging ...40 Paper ... 6 capacity ...
  • Page 116 Speed-Dial changing ...38 setting up ...38 using ...36 TAD (telephone answering device), external ... 23 connecting ...31 receive mode ...23 recording OGM ...32 with two-line jack ...33 Temporary copy settings ...51 Text, entering ...90 special characters ...90 Transferring your faxes or Fax Journal ...70 Troubleshooting ...65 checking ink volume ...80 document jam ...71...
  • Page 117 EQUIPMENT ATTACHMENT LIMITATIONS (Canada only) NOTICE This product meets the applicable Industry Canada technical specifications. NOTICE The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five.
  • Page 118 Brother International Corporation 100 Somerset Corporate Boulevard P.O. Box 6911 Bridgewater, NJ 08807-0911 USA Brother International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, Canada H9B 3H6 Visit us on the World Wide Web http://www.brother.com These machines are made for use in the USA and Canada only. We cannot recommend using...

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Intellifax-1360

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