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ENGLISH About this user guide Thank you for choosing this LG product. Please carefully read this user guide before using the device for the first time to ensure safe and proper use. • Always use genuine LG accessories. The supplied items are designed only for this device and may not be compatible with other devices.
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Instructional notices WARNING: Situations that could cause injury to the user and third parties. CAUTION: Situations that may cause minor injury or damage to the device. NOTE: Notices or additional information.
Table of contents Guidelines for safe and efficient use Custom-designed Basic Functions Features Product components and accessories quick share Parts overview Mini view Turning on or off the power Multi-tasking feature Installing the SIM card and QuickMemo+ battery QSlide Removing the SIM card Pen Pop Charging the battery Content sharing...
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Messaging Display Camera General Gallery File Manager Weather Calculator Tasks Voice Recorder Appendix Downloads FM Radio Phone software update Clock Music Anti-Theft Guide E-mail More information Contacts Calendar Evernote Cell Broadcast LG Backup Uninstalled apps Google apps Table of contents...
ID position in sudden call drop and applications loaded. The log is used only to help determine the cause of the fault. These logs are encrypted and can only be accessed by an authorised LG Repair centre should you need to return your device for repair.
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Do not disassemble this unit. Take it to a qualified service technician when repair work is required. • Repairs under warranty, at LG’ s discretion, may include replacement parts or boards that are either new or reconditioned, provided that they have functionality equal to that of the parts being replaced.
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• Use a dry cloth to clean the exterior of the unit (do not use solvents such as benzene, thinner or alcohol). • Do not charge the phone when it is on soft furnishings. • The phone should be charged in a well ventilated area. •...
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Efficient phone operation Electronics devices All mobile phones may receive interference, which could affect performance. • Do not use your mobile phone near medical equipment without requesting permission. Avoid placing the phone over pacemakers, for example, in your breast pocket. •...
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Avoid damage to your hearing To prevent possible hearing damage, do not listen at high volume levels for long periods. Damage to your hearing can occur if you are exposed to loud sound for long periods of time. Make sure that you do not turn on or off the handset close to your ear.
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Unlike other battery systems, there is no memory effect that could compromise the battery’ s performance. • Use only LG batteries and chargers. LG chargers are designed to maximise the battery life. • Do not disassemble or short-circuit the battery.
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Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions. • If you need to replace the battery, take it to the nearest authorised LG Electronics service point or dealer for assistance. •...
quick share You can share a photo or video to the app you want immediately after taking it. , then take a photo or record a video. Drag the quick share icon that appears after taking a picture or recording a video, and select an app to share it. Alternatively, tap and hold the Preview icon that appears after taking a picture or recording a video, and drag it to the quick share icon.
Mini view To shrink the screen for use with one hand, swipe left or right across the Back, Home and Overview buttons. Activating the Mini view Settings Display More Mini view. Swipe to activate it. • : Close the Mini view. •...
Multi-tasking feature Multi-Window You can use two apps at the same time by separating the screen into the multiple windows. While using an app, tap and hold from the Home touch buttons, then select an app from the recently used apps list. •...
Overview screen The Overview screen provides a preview of your recently used apps. To view the list of recently used apps, tap on the Home, then tap the displayed app. • Tap and hold an app and drag it to the top of the screen to start the app with the Multi-Window.
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Writing notes on a screenshot While viewing the screen you want to capture, drag the status bar downwards and then tap • The screenshot appears as the notepad background theme. Memo tools appear at the top of the screen. Take notes on the screen to capture. •...
QSlide You can display several apps simultaneously on the same screen and switch between them. For example, use the calculator or calendar when a video is playing. When an app is running, tap QSlide. • This feature may not be supported by some apps. •...
Pen Pop The Pen Pop feature allows you to quickly and easily access options to create a memo. Pull the pen out and Pen Pop opens. Setting up Pen Pop Settings General Pen. Pen Pop options • : Hide/display the Pen Pop options. •...
Content sharing Playing content from another device You can play photos, videos or songs saved on your device from a TV. Connect the TV and your device to the same Wi-Fi network. While viewing the items from the Gallery or Music app, tap Play on other device, then select a TV you want to connect •...
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Sending or receiving files You can share files between your device and another LG device, or a tablet or computer. Sending files From the Gallery, File Manager or Music app, tap Share or then select a device on the file sharing list.
Do not disturb You can limit or mute notifications to avoid disturbances for a specific period of time. Settings Sound & notification Do not disturb and then drag to activate it. Select and turn on the mode you want: • Priority only: Receive sound or vibrate notifications for the selected apps.
• If any of these basic items are missing, contact the dealer from which you purchased your device. • To purchase additional basic items, contact the LG Customer Support Centre. • To purchase optional items, contact the LG Customer Support Centre for available dealers, and then purchase online.
Parts overview Proximity/Ambient Light Sensor Earpiece Front Camera Lens Microphone Notification LED Headset Jack Charger/USB Port Rear Camera Lens Stylus Pen Flash Volume Keys Power/Lock Key Speaker Microphone Basic Functions...
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• Proximity/Ambient Light Sensor - Proximity sensor: The proximity light sensor turns off the screen and disables touch functionality when the device is in close proximity to the human body. It turns the screen back on and enables touch functionality when the device is outside a specific range.
Turning on or off the power Turning on the power When the power is turned off, press and hold the Power/Lock key. • When the device is turned on for the first time, initial configuration takes place. The first booting time for the smart phone may be longer than usual.
Do not insert a memory card into the SIM card slot. If a memory card happens to be lodged in the SIM card slot, take the device to a LG Service Centre to remove the memory card. • Only the Nano SIM cards work with the device.
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Slide the SIM card into the SIM card slot as shown in the figure. Make sure the gold contact area on the card is facing downward. Insert the battery. Basic Functions...
To replace the cover onto the device, align the back cover over the battery compartment and press it down until it clicks into place. Removing the SIM card To remove the SIM card, push the pin on the left side of the SIM card slot to the direction of the arrow.
USB cable. • Use only LG-approved chargers, batteries and cables. If you use unapproved chargers, batteries or cables, it may cause battery charging delay. Or this can cause the battery to explode or damage the device, which are not covered by the warranty.
Optimizing battery life Extend your battery’ s power by turning off features that you do not need to run constantly in the background. You can monitor how applications and system resources consume battery power. Extending your device battery life Turn off radio communications when you are not using. If you are •...
Inserting the memory card Your device supports up to a 128GB microSD card. Depending on the memory card manufacturer and type, some memory cards may not be compatible with your device. • Some memory cards may not be fully compatible with the device. If you use an incompatible card, it may damage the device or the memory card, or corrupt the data stored in it.
Touch screen You can familiarise yourself with how to control your device by using touch screen gestures. Tapping Lightly tap with your fingertip to select or run an app or option. Tapping and holding Tap and hold for several seconds to run a hidden function. Basic Functions...
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Double-tapping Tap twice quickly to zoom in or out on a picture or map. Swiping Tap and hold an item, such as an app or widget, then swipe it to another location. You can use this gesture to move an item. Flicking Gently tap and hold on the screen, then flick left or right to quickly move to another panel.
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Pinching and spreading Pinch two fingers to zoom out, such as on a photo or map. To zoom in, spread your fingers apart. • Do not expose the touch screen to excessive physical shock. You might damage the touch sensor. •...
Home screen Home screen overview The Home screen is the starting point for accessing various functions and apps on your device. Tap on any screen. This immediately redirects you to the Home screen. There is a list of apps on the Home screen. You can run apps directly from the Home screen without needing to open the app screens.
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• Status bar: View status icons, the time and the battery level. • Widget: Add widgets to the Home screen to quickly access necessary information without bothering to run apps one by one. • Folder: Create folders to group apps according to particular criteria. •...
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Status icons When there is a notification for an unread message, calendar event or alarm, the status bar displays the corresponding notification icon. Check your device's status by viewing notification icons displayed on the status bar. • : No signal •...
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Notifications panel You can open the notifications panel by dragging the status bar downwards. • To open the quick access icons list, drag the notifications panel downwards or tap . • To rearrange, add, or remove icons, tap EDIT. • If you tap and hold the icon, the settings screen for the corresponding function appears.
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Editing the Home screen On the Home screen, tap and hold on an empty space, then start the desired function. • To rearrange the Home screen canvases, tap and hold on a canvas, then drag it to another location. • To add a widget to the Home screen, tap and hold on a blank area of the Home screen, then select Widgets.
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Using folders from the Home screen Creating folders On the Home screen, tap and hold an app, then drag it over another app. • A new folder is created and the app is added to the folder. Editing folders On the Home screen, tap a folder and then run the desired function. •...
Screen lock Screen lock overview Your device's screen turns off and locks itself if you press the Power/ Lock key. This also happens after the device is left idle for a specified period of time. If you press the Power/Lock key when a screen lock is not set, the Home screen appears immediately.
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• If you incorrectly attempt to unlock the device 5 times, the screen is blocked for 30 seconds. Lock screen settings You can customise lock screen settings. Settings Display Lock screen. Customise settings: • Select screen lock: Select a screen lock method. If you do not want to use screen lock, tap None.
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You can turn on or off the screen by double-tapping the screen. • This option is available only on the Home screen provided by LG. It may not function properly on a custom launcher or on the Home screen installed by the user.
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Knock Code You can unlock the screen by creating your own Knock Code. When the screen is locked, you can directly access the Home screen by tapping the screen in a specified sequence. • You can use your Knock Code, together with the KnockOn feature. •...
Device encryption Encrypting your device It is possible to read, write and copy data even when device encryption is set. It is also possible to display a user confirmation prompt when the power is turned on by using lock settings while in lock screen mode.
Encrypted files are accessible only from the device where the files were encrypted. • The encrypted SD card cannot be used on another LG device. To use the encrypted SD card on another mobile device, initialise the card. • You can perform SD card encryption on your device even when it does not contain an SD card installed.
Taking screenshots You can take screenshots of the current screen you are viewing. Via a shortcut Press and hold the Power/Lock key and the volume down (-) key simultaneously for at least two seconds. • Screenshots can be viewed from the Screenshots folder under Gallery.
Entering text Using Smart keyboard You can use Smart keyboard to enter and edit text. With Smart keyboard, you can view text as you type without bothering to alternate between the screen and a conventional keyboard. This allows you to easily find and correct errors when typing.
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Moving the cursor With Smart keyboard, you can move the cursor to the exact position you want. When typing text, tap and hold on the space bar and then drag left or right until the cursor moves to the position you want in the text. •...
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Suggesting words Smart keyboard automatically analyses your usage patterns to suggest frequently used words as you type. The longer you use your device, the more precise the suggestions are. Enter text, then tap a suggested word or gently drag the left or right side of the keyboard upwards.
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Changing the QWERTY keyboard layout You can add, delete or rearrange keys on the bottom row of the keyboard. Settings General Language & keyboard LG Keyboard Keyboard height and layout QWERTY keyboard layout. Alternatively, tap on the keyboard and tap Keyboard height and layout QWERTY keyboard layout.
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Customising the keyboard height You can customise the keyboard height to maximise hand comfort when typing. Settings General Language & keyboard LG Keyboard Keyboard height and layout Keyboard height. Alternatively, tap on the keyboard and tap Keyboard height and layout Keyboard height.
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Splitting the keyboard You can split the keyboard in half and place each piece on either side of the screen when the screen is in landscape mode. Settings General Language & keyboard LG Keyboard Keyboard height and layout Split keyboard. Alternatively, tap on the keyboard and tap Keyboard height and layout Split keyboard.
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Changing the keyboard You can change the input language. You can also change the keyboard type for each language. Settings General Language & keyboard LG Keyboard Select languages. Select a language and customise the keyboard type. Basic Functions...
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Copy and Paste You can cut, copy, or paste text between apps. Tap and hold around the text you want to copy or cut. Drag to specify the area to copy or cut. Select either CUT or COPY. • Cut or copied text is automatically added to the clip tray. Tap and hold the text input window, then select PASTE.
Installing and uninstalling apps Installing apps Access an app store to search and download apps. • You can use Play Store and the app store provided by your mobile service provider. • Some app stores may require you to create an account and sign in. •...
Phone Voice call Make a phone call by using one of the available methods, such as manually entering a phone number or making a call from the contact list or the list of recent calls. Making a call from the keypad Dial.
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Answering a call To answer a call, drag to the outside of the circle on the incoming call screen. • When the stereo headset is connected, you can make calls by using the call/end button on the headset. • To end a call simply by pressing the Power/Lock key, tap Settings Networks Call Common Answer and end calls, then turn on End calls with the Power key.
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Functions accessible during a call During a call, you can access a variety of functions by tapping on- screen buttons: • Contacts: Move directly to the contact list from the call screen. It is possible to view the contact list during a call. •...
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Viewing call records To view recent call records, tap Call logs. Then, you can use the following functions: • To view detailed call records, select a contact. To make a call to the selected contact, tap • To delete call records, tap Delete all.
Messaging Sending a message You can send messages. • Sending messages abroad may incur additional charges. Specify a recipient and create a message. • To attach files, tap • To access optional menu items, tap . Tap Send to send the message. Reading a message You can view exchanged messages may be contact.
Camera Starting the camera You can take and save photos or videos to your device. • Before taking a photo, wipe the camera lens with a microfibre cloth. If your finger touches the camera lens, you may get blurry photos. •...
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Auto mode You can take photos or record videos by selecting a variety of shooting modes and options. Hide/display options Start the Gallery. Turn on or off the Record videos. flash. Switch between Take photos. front and rear cameras. Select a mode. Back to the previous screen.
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Recording a video Select a shooting mode, and tap the subject to focus the camera • To take a photo during video recording, tap • To pause video recording, tap . To resume video recording, tap to end video recording. Panorama You can create a panoramic photo by moving the camera in one direction to photograph and stitch continuos shots of for a wide view.
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Set the timer to automatically take photos after a specified period of time. Take photos with voice commands. (Available choices: Cheese, Smile, Kimchi, LG) Display guide grids so that you can take photos based on the horizontal and vertical reference lines.
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Taking selfies You can use the front camera to view your face on the screen and take selfies. • When using the front camera, selfies default to gesture shot. To change selfie-taking methods, see Configuring camera options details. Gesture shot You can take selfies by using gestures.
Taking auto-selfies You can use the face detection feature to take selfies easily and conveniently. You can set the device so that, when you look at the screen, the front camera detects your face and takes a selfie automatically. • When the front camera detects your face, the frame turns white.
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Viewing photos Back to the previous screen. Access additional options. Add or delete favourites Delete images. Edit images. Share images. Start the camera. Editing photos On the photo screen, tap Use a variety of effects and tools to edit the photo. Tap SAVE to save changes.
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Playing a video Switch to a pop-up window. Access additional options. Add or delete favourites. Edit the video. Adjust the sound volume. Lock or unlock the screen. Fast-forward the video. Rewind the video. Pause or play the video. • To adjust the sound volume, drag the right side of the video screen up or down.
Sharing files You can share a file by using one of the following options: • On the photo or video screen, tap to share the file by using the method you want. from the file list to select files and share them using the •...
Tasks You can register tasks to your device to easily manage schedules. Tasks. to add a task. Enter task details and then tap SAVE. Voice Recorder You can record and save your voice or others' voices from important events. Recorded voice files can be played back or shared. Tools Voice Recorder.
FM Radio You can listen to FM radio. Tools FM Radio. • To use this app, first connect a headset to the device. The headset becomes the radio antenna. • This option may not be supported, depending on the area. Clock Alarm You can set an alarm to trigger it at a specified time.
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Timer You can set the timer to trigger an alarm after a specified period of time. Clock Timer. Set the time and tap Start. • To suspend the timer, tap Pause. To resume the timer, tap Resume. • To initialise the timer settings, tap Reset. Tap Stop to stop the timer alarm.
Music You can play and manage music files saved on your device. Music. Select a category. Select a music file. Switch to list view. Back to the previous screen. Access additional options. Add or delete favourites. Search for music files. Play in random order.
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E-mail E-mail overview You can register an email account to your device and then you can check and send emails from your device. • If you use mobile data, you may be charged for data usage fee depending on your pricing plan. Registering email accounts When you use the email app for the first time, register your email account.
Checking email and select a mail box. Select an email from the email list. • The email message appears. Sending email Enter the email address of a recipient. Enter a subject and message. • To attach files, tap • To access optional menu items, tap . to send the email.
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Importing contacts You can import a contact from another storage device. On the contact list screen, tap Manage contacts Import. Select the source and target locations of the contact you want to import, and then tap OK. Select a contact and tap IMPORT. Adding contacts to the speed dial list On the contact list screen, tap Speed dial.
Deleting contacts On the contact list screen, tap and hold a contact from the contact list. Tap Delete contact. Adding favourites You can register frequently used contacts as favourites. On the contact list screen, select a contact from the contact list. On the contact detail screen, tap Creating groups On the contact list screen, tap Groups...
Syncing events Calendars to sync, and select a calendar to sync. • Device events saved under your Google account are synced with the Google calendar. This allows you to manage events from devices other than your device. Event pocket You can use the event pocket to create events. to open the event pocket and then drag content to a date in the calendar.
• Initialising your device may delete backup files saved in internal storage. To minimise data loss, copy important backup files from the LG Backup folder in the internal storage to a computer or external storage. • Data in a Google account will not be backed up. When you...
Google apps You can use Google apps by setting a Google account. The Google account registration window appears automatically when you use a Google app for the first time. If you do not have a Google account, create one from your device. For details on how to use an app, see the Help in the app.
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Hangouts Exchange messages. Make a video call with an individual or a group. Gmail Register your Google email account to your device to check or send email. Google Use the Google to search for web pages, images, news and more by entering or speaking keywords.
Settings You can customise your device settings. Settings. • and enter a keyword in the search box to access a setting item. • to change the view mode. This user guide assumes that you are using the Tab view. Networks Dual SIM card You can configure Dual SIM settings.
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Wi-Fi You can connect to nearby devices over a Wi-Fi network. Connecting to a Wi-Fi network On the settings screen, tap Networks Wi-Fi. Swipe to activate it. • Available Wi-Fi networks appear automatically. Select a network. • You may need to enter the network's Wi-Fi password. •...
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Wi-Fi Direct You can connect your device to other devices that support Wi-Fi Direct to share data directly with them. You do not need an access point. You can connect with more than two devices by using Wi-Fi Direct. On the settings screen, tap Networks Wi-Fi Advanced Wi-Fi Wi-Fi Direct.
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• This step is skipped for previously accessed devices. Sending data via Bluetooth Select a file. • You can send multimedia files or contacts. Bluetooth. Select a target device for the file. • The file is sent as soon as the target device accepts it. •...
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Some features may not be supported depending on the area or service provider. On the settings screen, tap Networks Call. Customise the settings. File sharing You can send and receive files between your device and other LG devices or tablets. • Sending or receiving files for details.
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Perform actions: • Content sharing: Share content on your device with nearby devices. • LG Stylus2 Dual: Set your device's name. • Content to share: Select the type of media content to share with other devices. • Allowed devices: View a list of devices permitted to access content on your device.
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• When you connect to your computer, download the USB driver from www.lg.com to the computer . • You cannot send of receive files between your device and a computer while USB tethering is turned on. Turn off USB tethering to share files.
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Bluetooth tethering A bluetooth-connected device can connect to the internet by using your device's mobile data. On the settings screen, tap Networks Tethering Bluetooth tethering and then swipe to activate it. Turn on Bluetooth on both devices, and pair them. •...
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Mobile networks You can customise mobile data settings. On the settings screen, tap Networks More Mobile networks. Customise settings: • Network mode: Select a network type. • Access Point Names: View or change the access point for using mobile data services. To change the access point, select a choice from the access point list.
Sound & notification You can customise sound, vibrate and notification settings. On the settings screen, tap Sound & notification and customise settings: • Sound profile: Set the device to Sound, Mute or Vibrate Only. • Volume: Adjust the sound volume. •...
Display You can customise detailed settings for each screen type. On the settings screen, tap Display and customise settings: • Home screen: Customise settings for the Home screen. See Home screen settings for details. • Lock screen: Customise lock screen settings. See Lock screen settings for details.
Select a keyboard to use when entering text. You can also set a keyboard you have added as active keyboard. • LG Keyboard: Customise LG keyboard settings. This option is available when an LG keyboard is selected as the active keyboard. • Google voice typing: Turn on dictation. This converts voice to text.
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Location You can customise settings to access your location information from a particular app. On the settings screen, tap General Location. Customise settings: • Mode: Select a method to provide your location information. • RECENT LOCATION REQUEST: View apps that recently requested location information.
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Accessibility You can manage accessibility plug-ins installed on your device. On the settings screen tap General Accessibility. Customise settings: Vision TalkBack: Set the device to notify screen status or • actions via voice. • Vision Message/call voice notifications: Set the device to read the call or message content via voice.
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• Hearing Turn off all sounds: Turn off all sounds and lower volume on receiver. • Hearing Audio type: Select the audio type. • Hearing Sound balance: Adjust the audio output balance. Use the slide bar to change the balance. •...
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Shortcut keys You can use the volume keys to directly launch apps when the screen is turned off or locked. On the settings screen, tap General Shortcut keys. Swipe to activate it. • Press the volume down (-) key twice to launch the Camera app when the screen is locked or turned off.
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• Credential protection: View the type of the storage where the security certificate will be saved. • Certificate management: Manage the security certificate saved on the device. • Trust agents: View and use trust agents installed on the device. • Screen pin: Fix the app screen so that only the currently active app can be used.
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Date & time You can customise date and time settings for your device. On the settings screen, tap General Date & time. Customise settings. Storage You can view and manage internal storage on the device or storage space of the SD card. On the settings screen, tap General Storage.
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Reset the device, if necessary. On the settings screen, tap General Backup & reset. Customise settings: • LG Backup: Back up and restore all data saved on the device. LG Backup for details. • Back up my data: Back up your app data, Wi-Fi password and other settings to the Google server.
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About phone You can view information about your device, such as the name, status, software details and legal information. On the settings screen, tap General About phone and view information. Phone Settings...
This feature allows you to conveniently update the firmware on your phone to a newer version from the Internet without needing to visit a service centre. This feature will only be available if and when LG makes a newer firmware version available for your device.
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This feature allows you to conveniently update your phone’ s software to a newer version via OTA, without connecting using a USB cable. This feature will only be available if and when LG makes a newer firmware version available for your device.
This chapter lists some problems you might encounter when using your phone. Some problems require you to call your service provider, but most are easy to fix yourself. Message Possible causes Possible corrective measures There is no SIM card in Make sure the SIM card is SIM card error the phone or it is inserted...
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Charging error Plug the charger into a No voltage different outlet. Charger defective Replace the charger Use only original LG Wrong charger accessories. Number not The Fixed dialling number Check the Settings menu and allowed. function is on.
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Message Possible causes Possible corrective measures Files do not Check the supported file Unsupported file format open formats. If you use a protection tape The screen or case, make sure it has not does not turn covered the area around the Proximity sensor problem on when I proximity sensor.
Anti-Theft Guide Set up your device to prevent other people from using it if it's been reset to factory settings without your permission. For example, if your device is lost, stolen, or wiped, only someone with your Google account or screen lock information can use the device. All you need to make sure your device is protected is: •...
In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are available for download. LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to opensource@lge.com .
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Declaration of conformity Hereby, LG Electronics declares that this LG-K520DY product is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. A copy of the Declaration of Conformity can be found at http://www.lg.com/global/declaration Appendix...
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Disposal of your old appliance All electrical and electronic products should be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities. The correct disposal of your old appliance will help prevent potential negative consequences for the environment and human health.