4. Do not touch the IC or LSI pins with bare fingers. 1.4. BATTERY CAUTION CAUTION Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacture. Dispose of used batteries according to the manufacturer´s instructions. KX-FT21RS...
1.6.2. LIVE ELECTRICAL SECTIONS All the electrical sections of the unit supplied with AC power by the AC power cord are live. Never disassemble the unit for service with the AC power supply plugged in. (Bottom view) KX-FT21RS...
KX-FT21RS 1.7. FEATURES General · Desktop type · LCD (Liquid Crystal Display) readout · Help function · Copier function Facsimile · Space Saving Compact Design · Resolution: standard/fine/super fine/halftone · Copier Function · Automatic Document Feeder (10 Sheets) · Help Printout ·...
Reception: Approx. 30 W (When receiving the CCITT No. 1 Test Chart) Copy: Approx. 30 W (When copying the CCITT No. 1 Test Chart) Maximum: Approx. 120 W (When copying a 100 % black document) 220—240 V AC, 50/60 Hz KX-FT21RS...
When the power cord is connected, every time you close the cover a message will be printed. If the recording paper is set to the wrong side, the message will not be printed. Install the paper correctly. 1.13.2. Document Stacker Install the document stacker. 10 cm KX-FT21RS Cover open button...
KX-FT21RS 1.13.3. SETTING YOUR LOGO The logo can be your company, division or name. Press MENU . Display: Press # , then 0 Press START/COPY/SET . Enter your logo, up to 30 characters, by using the dial keypad. See the next page for details.
· Electrostatically charged paper · Heavily curled, creased or torn paper · Paper with a coated surface · Paper with a faint image · Paper with printing on the opposite side that can be seen through the front (e.g. newspaper) KX-FT21RS...
KX-FT21RS 1.14. MAINTENANCE ITEMS AND COMPONENT LOCATIONS 1.14.1. OUTLINE MAINTENANCE AND REPAIRS ARE PERFORMED USING THE FOLLOWING STEPS. 1. Periodic maintenance Inspect the equipment periodically and if necessary, clean any contaminated parts. 2. Check for breakdowns Look for problems and consider how they arose.
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KX-FT21RS 1.14.2.1. MAINTENANCE LIST 1.14.2.2. MAINTENANCE CYCLE...
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KX-FT21RS 1.14.3. MAINTENANCE 1.14.3.1. CLEANING THE DOCUMENT FEEDER UNIT If misfeeding occurs frequently or if dirty patterns or black bands appear on a copied or transmitted document, clean the document feeder. Disconnect the power cord and the telephone line cord.
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To prevent a malfunction due to static electricity, do not use a dry cloth and do not touch the thermal head directly with your fingers. 1.14.3.3. CLEANING THE PICK UP ROLLER...Refer to 4 DISASSEMBLY INSTRUCTION Cover open button Caution: Do not push on the black cover KX-FT21RS Thermal head...
KX-FT21RS 2 TROUBLESHOOTING GUIDE 2.1. TROUBLESHOOTING SUMMARY 2.1.1. TROUBLESHOOTING After confirming the problem by asking the user, troubleshoot according to the instructions and observe the following precautions. 2.1.2. PRECAUTIONS 1. If there is a problem with the print quality or the paper feed, first check if the installation space and the print paper meets the specifications, the paper selection lever/paper thickness lever is set correctly, and the paper is set correctly without any slack.
KX-FT21RS 2.2. USER RECOVERABLE ERRORS If the unit detects a problem, the following messages will appear on the display. Note: The explanations given in the [ ] are for servicemen only.
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KX-FT21RS 2.2.1. Document Jam If the unit does not release the document during feeding, remove the jammed document as follows. Open the cover by pressing the cover open button. Remove the jammed document carefully. Close the cover securely by pushing down on both ends.
A variety of fault descriptions from customers often point to the same area and, for this reason, careful analysis of the reported symptoms is required. After every repair, test all functions to ensure no problems are evident. 2.3.2. STARTING TROUBLESHOOTING Select the appropriate troubleshooting method according to the symptoms. KX-FT21RS...
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KX-FT21RS 2.3.4.2. Communication Section Find the problem in the table shown below, and refer to the corresponding troubleshooting procedure in 2.3.4.2.1. Defective facsimile section.
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KX-FT21RS 2. Sometimes there is a transmit problem...
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KX-FT21RS 3. Reception problem Confirm the following before starting troubleshooting. Is the recording paper installed properly? There is the receiving problem when sometimes the below errors may be occurred. OUT OF PAPER CHECK COVER Unit OVERHEATED (If it doesn´t return automatically, COVER OPEN, etc., reset the unit.)
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KX-FT21RS 4. The unit can copy, but cannot transmit/receive...
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2) attaches echo cancellers (S1, S2) for international lines or long distance lines. For the echo canceller, the level of the transmission signal from FAX 1 is compared with the level of the reception signal from FAX2. When the S1 is closed and S2 is open, so that the echo does not return to FAX1. KX-FT21RS...
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KX-FT21RS (Causes and Countermeasures) (Cause A) When a training signal is transmitted from FAX1 during the communication procedure at the time of transmission from FAX1 toFAX2, there is a delay until the echo canceler operates. S1 is closed so that a part of the head of the training signal may dropout.
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Transmission Operation: Set the transmitting speed to 4800BPS (service mode: code No. 717) or select the overseas mode. Reception Operation: If 80% or more of the reception is incorrect, set the receiving speed to 4800BPS. (Service mode: code No. 718) KX-FT21RS...
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KX-FT21RS 7. How to output the Journal Report:...
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Most fax communication problems can be resolved by the following steps. a. Change the transmit level. (Service code: 596, refer to 2.4.4. Service Function Table.) b. Change the TX speed/RX speed. (Service code: 717/718, refer to 2.4.4. Service Function Table.) If the problem remains, see the next page. KX-FT21RS...
KX-FT21RS 2.3.4.2.2. Remote programming If, after the call is connected, the customer describes the situation and it is determined that the problem can be corrected by making parameter changes, this function makes it possible to change parameters such as the user code and service code from another fax (using DTMF tones).
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KX-FT21RS 1. Entering the remote programming mode and changing service codes...
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KX-FT21RS 2. Program Mode Table Code Function Set the date and time Your logo Your telephone number Print transmission report FAX ring count Dialing mode Journal auto print Overseas mode Delayed send Silent FAX recognition ring Ring detection FAX activation code...
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Note: Refer to 2.4.4. SERVICE FUNCTION TABLE for descriptions of the individual codes. For example, the "004 Transmission report mode" set value "1:ERROR/2:ON/3:OFF" number corresponds to the number dialled. Set Value Default 1: START --------- 1: START --------- 1: START --------- KX-FT21RS Remote setting...
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KX-FT21RS 2.3.4.3. Digital Board Section One of most difficult problems to deal with is when the system will not boot up. The symptom: No response when the power is turned on. (No LCD display, keys are not accepted.) Then first thing to do is check the power source, If there is no problem with the power supply unit, then there is a problem with the digital unit (main board).
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ROM (IC2) A0-17 D0-7 +24V LED ON CIS-CTL CLK, SIG TH ON HEAD-CTL XWDERR STBI-2,THLAT THERMAL HEAD THCLK,THDAT 32.768KHz (IC4) RESET BACK UP SRAM (IC3) ANALOG FRONT END (IC5) A0-17 D0-7 20.736MHz ASIC KSTART,KLATCH,KSCLK,KTXD,KRXD,KIN0,KIN1,KIN2,KIN3 RS,E 24MHz T0,T2~T5 TO SRAM (IC3) ANALOG PORT CONTROL ANALOG SW TO ANALOG...
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KX-FT21RS The signal lines that must be normal for the system to boot up are listed here [List 1]. For signal lines other than these, even if they malfunction they do not directly affect booting up the system.
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KX-FT21RS For these reasons and the software sequence to boot up the unit, if you use an oscilloscope to judge whether a signal is OK or NG, you must check in the same order as in [List 1]. (If the ASIC (CPU) failed to access the ROM, the ASIC cannot access the SRAM or DRAM normally.)
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KX-FT21RS After the power is turned on, the ASIC (CPU) initializes and checks each IC. The ROM, SRAM, and Modem are checked. If initialization fails for the ICs, the system will not boot up.
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KX-FT21RS 2.3.4.3.2. Check the Status of the Digital Board Put the unit in the test mode and check the voltage at lands A, B, C and D.
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KX-FT21RS 2.3.4.4. Analog Board Section The analog parts check is actually different than the digital parts check. The signal route is determined by the purpose of the check. For example, the handset TX route begins from the handset microphone and is output in the telephone line. In this route, it is mainly an analog signal.
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KX-FT21RS 1. Defective ITS (Integrated Telephone System) Section...
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In most cases, the symptom is that nothing is output. It is more likely that the fault is in the primary side rather than the secondary side. Check the primary side first. KX-FT21RS...
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KX-FT21RS 3. Broken parts repair details (D101, D102, D103, D104) Check for a short-circuit in terminal 4. If D101, D102, D103 and D104 are short-circuited, F101 will melt (open). In this case, replace all of the parts (D101, D102, D103, D104, F101).
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KX-FT21RS 2.3.4.6. Operation Board Section 1. No key operation 2. No LCD indication...
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KX-FT21RS 2.3.4.7. Sensor Section Refer to 6.5. SENSORS AND SWITCHES for the circuit descriptions. 1. Check the document sensor (PS1)..."REMOVE DOCUMENT" 2. Check the read position (PS2)..."CHECK DOCUMENT"...
KX-FT21RS 2.4. PROGRAMMING AND LISTS The programming functions are used to program the various features and functions of the machine, and to test the machine. Programming can be done in both the on-hook and off-hook conditions. This facilitates communication between the user and the service while programming the machine.
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2.4.3. USER MODE (The list below is an example of the SYSTEM SETUP LIST the unit prints out.) Note: The above values are the default values. KX-FT21RS...
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KX-FT21RS 2.4.4. SERVICE FUNCTION TABLE Code Function Setting the pause time Setting the flash recall time 01~99 × 10 msec Setting the pulse dial speed Setting the CED frequency 1:2100Hz 2:1100Hz Setting the international line mode Setting the return to default...
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Sets a higher value when the response from the other party needs more time during FAX transmission. Press "START". See 2.6.1. PRINTOUT EXAMPLE. Use this feature when you need to transmit and copy a document with very faint writing or very dark writing. KX-FT21RS...
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KX-FT21RS 2.5.1. DTMF SIGNAL TONE TRANSMIT SELECTION Note: After performing this check, do not forget to turn the setting off. Otherwise, dialing using DTMF will not be possible. 2.5.2. BUTTON CODE TABLE Note: These codes (00, 01) are only for the data in the History Report.
When an error occurs while receiving a fax, this shows the number of error lines. 8. MAKER CODE This shows a 2 digit code of the other partyís fax machine brand. 0E: “KX” model 00: Unknown 79: “UF” model 19: “Zerox” model Function KX-FT21RS...
Left: When documents multiple feed. 3. Close the front lid by gently pressing down on both ends. Note: Touch the lever using an instrument with a pointed end such as ball-point pen because the lever is located in a small place. KX-FT21RS...
After removing the Flat IC and when attaching a new IC, remove any of the excess solder on the land using the soldering wire, etc. If the excess solder is not removed from the land, the IC will slip and not be attached properly KX-FT21RS...
RELAY PAPER CN10 CN202 HOOK-IN SP-MUTE BREAK DTMF-IMP P-SHORT DIGITAL BOARD HS-ALC HS-TX SP-OUT HS-RX OPESE KIN0 KIN1 KIN2 KIN3 KSTAR KSCLK KLATC KTXD KRXD JACK TO TEL LINE JACK TO EX TEL ANALOG HANDSET BOARD CN201 SPEAKER CN101 KX-FT21RS...
KX-FT21RS 6.2. GENERAL BLOCK DIAGRAM The control section will be explained as shown in the block diagram. 1. ASIC (IC1) Composed mainly of an address decoder, modem control section, CPU and RTC. Controls the general FAX operations. Controls the operation panel I/F.
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POWER SUPPLY AC220V +24V +24V 3.3V SRAM MOS SW 256k RESET PRINTER CONTROL IMAGE PROCESSING SENSOR OPERATION PANEL SELE CTOR SENSOR KEY MATRIX DIGITAL BOARD +24V CODEC OP PANEL ASIC MODEM MOTOR I/F MOTOR ANALOG BOARD BELL HOOK SW HOOK PAPER PAPER SP MUTE...
ROM (IC2) A0-17 D0-7 +24V LED ON CIS-CTL CLK, SIG TH ON HEAD-CTL XWDERR STBI-2,THLAT THERMAL HEAD THCLK,THDAT 32.768KHz (IC4) RESET BACK UP ANALOG FRONT END (IC5) SRAM (IC3) A0-17 D0-7 20.736MHz ASIC KSTART,KLATCH,KSCLK,KTXD,KRXD,KIN0,KIN1,KIN2,KIN3 RS,E 24MHz T0,T2~T5 TO SRAM (IC3) ANALOG PORT CONTROL TO ANALOG ANALOG SW...
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Voltage detector IC output for reset XWDERR Watch dog timer error OPEN O Not used OPEN O Not used OPEN O Not used OPEN O Not used OPEN O Not used OPEN O Not used +3.3V Power supply KX-FT21RS Description...
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O Motor control O Motor control O Motor control O Motor control LEDON O CIS LED control OPEN O Not used OPEN O Not used OPEN O Not used PULL DOWN Pull down STB1 O Thermal head strobe 1 KX-FT21RS Description...
3. The watch dog timer, built-in the gate array (IC1), is initialized about every 1.5 ms. When a watch dog error occurs, pin 18 of the gate array (IC1) becomes low. The terminal of the WDERR signal is connected to the reset line so the WDERR signal works as the reset signal. KX-FT21RS...
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KX-FT21RS 6.3.6. SRAM and RTC BACK UP CIRCUIT 1. Function This unit has a lithium battery (BAT1) which works for the RAM (IC3) and Real Time Clock (RTC, Integrated into ASIC:IC1). The user parameter for auto dial numbers, the transmission ID, the system setup date and so on are stored in the RAM (IC3).
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KX-FT21RS 6.3.7. SUPERVISION CIRCUIT FOR THE THERMAL HEAD TEMPERATURE 1. Function The thermistor changes the resistor according to the temperature and uses the thermistor´s characteristics. The output of pin 193 of IC1 becomes a low level. Then when it becomes a high level, it triggers point (A).
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KX-FT21RS 6.3.8. LED ARRAY(CIS) The LED ARRAY will light during transmission and copying as a light source to recognize document characters, patterns, or graphics on a document. It is also possible to light the LED ARRAY in the test mode.
RAM (IC3) along route (11) and (15). 2. The data stored in RAM (IC3) is decoded by the CPU via route (12), and is stored in RAM by routes (13) and (5). 3. Same processing as COPY item 4). KX-FT21RS...
Accordingly, the strobe width is determined. When the thermal head is not used, the IC1 (170, THON) becomes low, Q8 turns OFF, Q13 turns OFF, and the +24 V power supply for the thermal head driver is not impressed to protect the IC. KX-FT21RS...
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KX-FT21RS 6.4.4. SCANNING BLOCK The scanning block of this device consists of a control circuit and a contact image sensor made up of a celfoc lens array, an LED array, and photoelectric conversion elements. When an original is inserted and the start button pressed, pin 154 of IC1 goes to a high level and the transistor inside IC7 turns on.
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KX-FT21RS 6.4.5. STEPPING MOTOR DRIVE CIRCUIT 1. Function One individual stepping motor is used for transmission and reception. It feeds the document or recording paper synchronized for reading or printing. 2. Circuit Operation During motor drive, gate array IC1 pin 153 becomes a high level, and Q14 and Q7 go ON as a result. +24 V is supplied to the motor coil.
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CAM turns counterclockwise to select a mode. (See Fig. A.) There are three mode options controlled by the Switch: A: Transmitmode, B: Receive mode and C: Copy mode. In Fig. B, you can see which mode is selected by the position of the rib in the CAM. KX-FT21RS...
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KX-FT21RS 6.4.6.2. Mode Operation Once a mode is selected, the Drive Motor Gear rotates clockwise (CW) and then the Swing Gear A-1 controls the mode operation. A: Transmit mode Swing Gear A-1 engages G6 and conveys its drive power to the Separation Roller Gear for pre-feeding documents.
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6.4.6.3.2. Scanning 6.4.6.3.3. Printing Note: See 6.5. SENSERS AND SWITCHES. KX-FT21RS...
Sensor Circuit Sensor Location Digital Analog Operation Panel Sensor or Switch Name Motor Position Cover Open and Paper set [CHECK COVER] and [OUT OF PAPER] Hook SW Document Read Position [REMOVE DOCUMENT] Document [CHECK DOCUMENT] KX-FT21RS Message Error ———— ————...
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KX-FT21RS 6.5.1. Motor Position Sensor This sensor is a detection switch for recording the position of the CAM. 6.5.2. Recording Paper Sensor (SW201) When there is no recording paper, the plate is separated from the switch lever and the switch turns off.
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ON, and the input signal of the CN2-3 pin (Operation) becomes a low level. (When checking this sensor, the CN1-8 pin, 3pin becomes a low level.) No document Set document Operation Board Photo transistor Signal (CN2-3 Pin) High level Low level Operation Board Photo transistor Signal (CN2-3 Pin) Low level High level KX-FT21RS...
KX-FT21RS 6.6. MODEM SECTION 6.6.1. FUNCTION The unit uses a 1 chip modem (IC1), enabling it to act as an interface between the control section for FAX sending and receiving, and the telephone line. During a sending operation, the digital image signals are modulated and sent to the telephone line. During a receiving operation, the analog image signals which are received via the telephone line are demodulated and converted into digital image signals.
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2400, 4800, 7200, 9600 bps (FAX Signal) 1 dimension: MH Mode 2 dimension: MR Mode (K=2.4) Main Scan: 8 pel/mm Sub Scan: 3.85, 7.7l/mm EOL Signal Depends on the degree of data reduction. Minimum Value: 10, 20 Can be recognized in 40ms. KX-FT21RS...
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KX-FT21RS Explanation of Signals Control signals are comprised mainly of 8-bit identification signals and of the data signals added to them. Data signals are added to DIS and DCS signals. Signal...DIS (Digital Identification Signal) Identification Signal Format...00000001 Function: Notifies the capacity of the receiving unit. The added data signals are as follows.
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Reserved for G4 capability on PSTN Extend field Recording width Recording width indicated by bits 17, 18 Recording width indicated by this field bit information Middle 1216 elements of 1728 picture elements Middle 864 elements of 1728 picture elements Invalid Invalid Extend field KX-FT21RS...
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KX-FT21RS Note 2 - Standard facsimile units conforming to T.3 must have the following capability: Index of cooperation (IOC)=264. Note 3 - Standard facsimile units conforming to T.4 must have the following capability: Paper length=297 mm. Signal Training 1 (Training Check)
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KX-FT21RS b. Redundancy Compression Process Coding Mode This unit uses one-dimensional MH format.
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KX-FT21RS 6.6.2. MODEM CIRCUIT OPERATION The ASIC (IC1) has all the hardware satisfying the ITU-T standards mentioned previously. The modem is included in IC1. The signal communicates with the TEL line through the analog front end IC (IC5) of digital/analog, analog/digital convertor.
KX-FT21RS 6.8. NCU SECTION 6.8.1. GENERAL This section is the interface between the telephone line and external telephone. It is composed of an EXT. TEL Line relay (RLY1), bell detection circuit, EXT TEL selection circuit, pulse dialing circuit, line amplifier, sidetone circuits and multiplexer.
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KX-FT21RS 6.8.5. LINE AMPLIFIER AND SIDE TONE CIRCUITS 1. Circuit Operation The reception signal received as output from line transformer T101 is given as input to R104, C107, R112, and IC101 (8). Then it is input to the reception system at an amplifier gain of 5.9 dB from pin (7).
KX-FT21RS 6.9. ITS (Integrated telephone System) and MONITOR SECTION 6.9.1. GENERAL During the monitor operation, the speaker output passes through the power amplifier (IC102) [Analog board]. The DTMF signal is output from the modem (IC1: digital board). The alarm tone, the key tone, bell tone, and beep are output from gate array IC1 (digital board).
2. REMOTE RECEIVING This is the parallel connection DTMF signal for the TEL or EXT. TEL mode between T and R. When the other party is a FAX, the unit changes to FAX receiving. EXT.TEL RLY1 (7) RLY1 (6) KX-FT21RS...
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R113 C109 C107 R112 IC101 R110 R107 C111 R111 C113 C127 C105 R109 R108 R106 RELAY IC103 C112 LINERX CN102 Digital Board Analog Front End (IC5) MTX ENB MOM RX ENB TEL RX ENB H/SRX ENB ASIC (IC1) MODEM R104 R102 R103 +5VD...
When CN1(8) (OPSEL) is "H", the analog switch (IC1) is available. The "KLATCH", "KSCLK" and "KTXD" control the analog switch (IC1) to read at KIN0~3. Analog Switch (IC1) Control KLATCH (A) KSCLK (B) ktxd (C) Key Matrix Fig. a KX-FT21RS...
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KX-FT21RS 6.11.2. SENSOR DETECTION When CN1(8) (OPSEL) is "L", the detection of the document sensor and read start position sensor are available. 6.11.3. LCD CONTROL "KTXD", "KSCLK", "KLATCH" and "KSTART" are sent as D4~D7 to control the LCD.
KX-FT21RS 6.12. POWER SUPPLY BOARD SECTION This power supply board uses the switching regulator method. [Input Circuit] The input current goes into the input rectifier circuit through the filter circuit. The filter circuit decreases the noise voltage and the noise electric field strength.
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KX-FT21RS The following is an overview of how the power supply unit is controlled. The control method of this power supply unit is pulse width modulation. When Q is ON, the energy is charged in the transformer primary coil according to E .
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KX-FT21RS [Surge Absorber Circuit] This circuit is for absorbing surge voltage generated by the transformer. [Control Circuit and Detecting Circuit] The control circuit amplifies the output with increased voltage detected in the error detecting circuit. Then it drives the main transistor.
KX-FT21RS 7 FOR THE SCHEMATIC DIAGRAMS Note: 1. DC voltage measurements are taken with an oscilloscope or a tester with a ground. 2. The schematic diagrams and circuit board may be modified at any time with the development of new technology.
CIS LED ARRAY ON: 3.3V OFF: 0V MOTOR ON: 3.3V PRINTING OFF: 0V 23~24V PRINTING 3.3V LATCH DATA CLOCK STB1 STB2 THERMAL HEAD TEMP 3.3V WATCH DOG ERROR 5V (NORMAL) 0V (WATCH DOG ERROR OCCUR) KX-FT21RS FAX TX signal FAX RX signal...
14 REPLACEMENT PARTS LIST This replacement parts list is for KX-FT21RS only. Refer to the simplified manual (cover) for other areas. Notes: 1. The marking (RTL) indicates that the Retention Time is limited for this item. After the discontinuation of this assembly in production, the item will continue to be available for a specific period of time.