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Panasonic KX-FPC91 Operating Instructions Manual
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Panasonic KX-FPC91 Operating Instructions Manual

Panasonic KX-FPC91 Operating Instructions Manual

Compact plain paper fax with cordless phone
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Download this manual See also: Service Manual
FOR FAX ADVANTAGE ASSISTANCE:
– CALL
1-800-HELP-FAX (1-800-435-7329)
– E-MAIL TO
consumerproducts@panasonic.com
for customers in the USA or
Puerto Rico
– REFER TO
www.panasonic.com
for customers in the USA or
Puerto Rico
Compact Plain Paper FAX
with Cordless Phone

Operating Instructions

KX-FPC91
Model No.
Please read these Operating
Instructions before using the unit
and save for future reference.

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Summary of Contents for Panasonic KX-FPC91

  • Page 1: Operating Instructions

    Puerto Rico – REFER TO www.panasonic.com for customers in the USA or Puerto Rico Compact Plain Paper FAX with Cordless Phone Operating Instructions KX-FPC91 Model No. Please read these Operating Instructions before using the unit and save for future reference.
  • Page 2 Thank you for purchasing a Panasonic facsimile. Welcome to the world of Panasonic facsimiles. This product combines facsimile, telephone and copier features to provide you with more efficient office or home use. By utilizing these convenient features, you can maximize the effectiveness of this unit.

  • Page 3: For Best Performance

    For best performance Battery charge To power the handset, charge for about 4 hours before initial use (p. 20). Operating distance and noise Calls are transmitted between the main unit and the handset using wireless radio waves. For maximum distance and noise free operation, the recommended main unit location is: Away from electrical appliances such as TVs, radios, or personal computers.

  • Page 4: Important Safety

    Important safety When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on this unit. 3.

  • Page 5: Other Information

    CAUTION To reduce the risk of fire or injury to persons, read and follow these instructions. 1. Use only the battery(ies) specified. 2. Do not dispose of the battery(ies) in a fire. They may explode. Check with local waste management codes for special disposal instructions.

  • Page 6: Table Of Contents

    Table of Contents Initial Preparation Accessories Included accessories ........8 Accessory order information .

  • Page 7: General Information

    Receiving TEL/FAX mode (receiving voice calls with rings and fax calls Faxes without rings when you are near the unit) ....48 (continued) Extension telephone .

  • Page 8: Included Accessories

    Accessories Included accessories! Power cord ...1 Telephone line cord...1 Part No. PFJA1030Z Part No. PQJA10075Z Paper tray ...1 Ink film...1 (complimentary test ink film) —The ink film is Part No. PFKS1045Z1 pre-installed. If any items are missing or damaged, check with the place of purchase. The part numbers listed above are subject to change without notice.

  • Page 9: Accessory Order Information

    We recommend that you buy full size replacement film – 50 meters (164 ' ) for continuous use of your unit. For best results, use genuine Panasonic replacement film Model No. KX-FA53 or KX-FA55. To install legal size recording paper, use a legal paper tray, Model No. KX-FA50 (p.

  • Page 10: Help Function

    Help Button Help function! You can print a quick reference for assistance as follows. Press HELP Display: ROTATE Rotate JOG DIAL until the desired item is displayed. 1. How to set the date, time, your logo and fax number 1.QUICK SET UP 2.

  • Page 11: Location

    Finding the Controls (Main unit) Location! To page or locate the handset (p. 25). Dial keypad T T O O N N E E T T O O N N E E REDIA A L L REDI MON N I I TOR FLASH FLASH / / P P AUSE...

  • Page 12: Overview

    Finding the Controls/Setup (Main unit) Overview! Document entrance Speaker (Left side of the handset cradle) Charge contacts CHARGE light Front cover Document exit Note: The document will be ejected from the front of the unit. Install the unit on a desk or floor with a smooth surface and do not place anything in front of the unit.

  • Page 13: Recording Paper

    Recording paper! Letter* or legal** size recording paper can be loaded. The unit can hold up to 50 sheets of 60 g/m to 75 g/m (16 lb. to 20 lb.) paper or 30 sheets of 90 g/m * Letter=216 mm x 279 mm (8 **Legal=216 mm x 356 mm (8 If you use legal size paper, please purchase a legal paper tray, Model No.

  • Page 14: Connections

    Setup (Main unit) Connections! Connect the handset cord. Connect the telephone line cord. Connect the power cord. When the power is turned on for the first time, the unit will print some basic information. 120 V, 60 Hz Power surge protector Wall jack (RJ11C)

  • Page 15: Date And Time, Your Logo And Facsimile Telephone Number

    You should program the date and time, your logo and facsimile telephone number. This information will be printed on each page transmitted from your unit, fulfilling the requirements of the Telephone Protection Act of 1991. Your logo Example: FROM : Panasonic Fax Setting the date and time MENU Press Display: 1.SYSTEM SET UP...

  • Page 16: Setting Your Logo

    Setup (Main unit) Setting your logo The logo can be your company, division or name. Press MENU Display: 1.SYSTEM SET UP Press , then YOUR LOGO Press LOGO= Enter your logo, up to 30 characters, using the dial keypad. See next page for details. Example: Bill 1.
  • Page 17 To select characters with the dial keypad Pressing the dial keys will select a character as shown below. Keys Hyphen button (To insert a hyphen.) FLASH Insert button (To insert one character or one space.) REDIAL/PAUSE Delete button (To delete a character.) STOP key (To move the cursor to the right.) To enter another character using the same number key, move the cursor to the next space.

  • Page 18: Setting Your Facsimile Telephone Number

    Setup (Main unit) Setting your facsimile telephone number MENU Press Display: 1.SYSTEM SET UP Press , then YOUR FAX NO. Press NO.= Enter your facsimile telephone number, up to 20 digits, using the dial keypad. Example: NO.=1234567 Press SETUP ITEM [ MENU Press Note:...

  • Page 19: Location

    Location! Flashes when the battery needs to be charged (p. 20). Lights when the handset is in use (p. 23). To make/answer calls (p. 23, 25). To change from pulse to tone during dialing (p. 27). To turn on the monitor on the main unit using the handset (p.

  • Page 20: Battery Charge

    These codes help to avoid unauthorized use of your telephone line by another cordless telephone. Battery life If your Panasonic battery is fully charged, the battery life will last as follows. While in use Up to about 8 hours...

  • Page 21: Belt Clip

    Headset (not included) Plugging the headset into the handset allows a hands-free telephone conversation. For best result, use a Panasonic headset Model No. KX-TCA90. To order, see page 9. To connect the headset Open the headset jack cover, and connect the headset to the headset jack as shown below.

  • Page 22: Adjusting Volumes

    Volumes Adjusting volumes! Handset Ringer volume 3 levels (high/low/off) are available. Make sure the TALK indicator is off. 1. Press LOUD/RINGER The current ringer will sound. 2. To change the volume, press again within 5 seconds. The new ringer will sound. If you do not press LOUD/RINGER 5 seconds, the volume will not change.

  • Page 23: Voice Calls-Making

    Making and Answering Calls Voice calls-making With the handset Handset is off the main unit: Press TALK The TALK indicator will light. Handset is on the main unit: Lift the handset and press The TALK indicator will light. Dial the telephone number. If you misdial, press TALK again from step 1.
  • Page 24 Making and Answering Calls With the main unit MONITOR Press or lift the handset. Display: TEL= Dial the telephone number. Example: TEL=2345678 If you misdial, hang up and dial again. When the other party answers, speak with the handset. When finished talking, replace the handset. Note: If the TALK button on the handset is pressed while using the main unit, the call is switched to the handset...

  • Page 25: Voice Calls-Answering

    Voice calls-answering! Handset is off the main unit: Press when the handset rings. TALK You can also answer a call by pressing any dial key 0 to 9, (Any key talk feature) Handset is on the main unit: Lift the handset when the main unit rings. When finished talking, press place the handset on the main unit.

  • Page 26: Remote Monitor

    Making and Answering Calls Remote monitor Switching a call with the handset to the MONITOR Press REMOTE SP during a call with the handset. The TALK indicator flashes. The call is switched to the main unit. When you hear the other party, press on the handset to begin the TALK conversation.

  • Page 27: Tone, Flash And Pause Buttons

    TONE, FLASH and PAUSE TONE button TONE ) button is used for rotary pulse dial services and allows you to temporarily change from pulse to tone mode during a dialing operation. When you hang up, the unit will automatically return to the pulse mode. FLASH button FLASH button functions like the...

  • Page 28: Storing Telephone Numbers In The Handset

    Automatic Dialing (Handset) Storing telephone numbers in the handset You can store up to 10 telephone numbers in the handset. The dial keys (0 to 9) function as memory stations. Make sure the TALK indicator is off. Press PROGRAM The TALK indicator will flash. Enter the telephone number up to 22 digits.

  • Page 29: Storing A Telephone Number In The Direct Button

    Storing a telephone number in the DIRECT button You can store a telephone number in the one-touch operation. The TALK indicator light must be off before programming. PROGRAM Press The TALK indicator will flash. Enter a telephone number up to 22 digits. If you misdial, press storing, then start from step 1.

  • Page 30: Storing Names And Telephone Numbers In The Jog Dial Directory

    JOG DIAL Storing names and telephone numbers in the JOG DIAL For rapid access to frequently dialed numbers, the unit provides a JOG DIAL directory (50 stations). For your convenience, the following station has been pre-programmed. HELP-FAX (1-800-435-7329): If you cannot correct a problem after trying the help function (p.
  • Page 31 To select characters with the dial keypad Pressing the dial keys will select a character as shown below. Keys Hyphen button (To insert a hyphen.) FLASH Insert button (To insert one character or one space.) REDIAL/PAUSE Delete button (To delete a character.) STOP key (To move the cursor to the right.) To enter another character using the same number key, move the cursor to the next space.
  • Page 32 JOG DIAL Editing/erasing a stored name and number Rotate JOG DIAL until the desired name is displayed. Example: Mary Press DIRECTORY PROGRAM EDIT= Editing Press to select “EDIT”. If you do not need to edit the name, skip to step 5. Edit the name by following the instructions on page 31.

  • Page 33: Making A Voice Call Using The Jog Dial Directory

    Making a voice call using the JOG DIAL Before using this feature, program the desired names and telephone numbers into the directory (p. 30). JOG DIAL Rotate until the desired name is displayed. Example: Lisa Handset is off the main unit: TALK Press on the handset.

  • Page 34: Talking To The Other Party After Fax Transmission Or Reception

    Voice Contact Talking to the other party after fax transmission reception! You can talk to the other party after a fax message is completed. This will save the added expense and time of making another call. This feature only works when the other party’s fax machine is equipped with a voice contact feature.

  • Page 35: Sending A Fax Manually/Using The Jog Dial Directory

    Sending a fax manually/using the JOG DIAL Adjust the width of the document guides to the size of the document. Insert the document (up to 10 pages) FACE DOWN until a single beep is heard and the unit grabs the document. Display: If necessary, press RESOLUTION...
  • Page 36 Sending Faxes To transmit more than 10 pages at a time Insert the first 10 pages of the document. Add the extra pages (up to 10) before the last page is fed into the unit. To stop transmission Press STOP To redial the last number Press REDIAL/PAUSE...
  • Page 37 Reports for confirmation To confirm the communication results, the following reports are available. Sending report This report will provide you with a printed record of transmission results. To use this feature, activate feature #04 (p. 55). Sample of a sending report SENDING REPORT OTHER FACSIMILE START TIME...

  • Page 38: One Time Broadcast Transmission

    Sending Faxes One time broadcast This feature is useful for sending the same document to selected parties whose fax numbers are stored in the JOG DIAL directory. If you only wish to send a document once, select the parties for each transmission. Before programming, make sure that the desired stations have been stored in the JOG DIAL directory (p.

  • Page 39: Broadcast Transmission To Pre-Programmed Parties

    Broadcast transmission to pre-programmed parties! This feature is useful for sending the same document often to selected parties whose fax numbers are stored in the JOG DIAL directory. First program the parties (see below) then see page 35 for transmission. Before programming, make sure that the desired stations have been stored in the JOG DIAL directory (p.
  • Page 40 Sending Faxes Adding/erasing a station in the broadcast memory Rotate JOG DIAL until the following is displayed. Display: <BROADCAST> Press DIRECTORY PROGRAM ADD= Adding Press to select “ADD”. JOG DIAL Rotate is displayed. Example: Press Example: To add other stations, repeat steps 4 and 5 (up to 20 stations).
  • Page 41 Sending to pre-programmed parties in the broadcast memory The same document will be sent to the specific parties whose numbers are stored in broadcast memory. The memory capacity is approx. 25 pages based on the ITU-T No. 1 Test Chart in standard resolution (p.

  • Page 42: Setting The Unit To Receive Faxes

    Setting the unit to receive How you want the unit to receive calls You have a separate telephone line just for faxes. FAX ONLY mode (p. 45) Turn AUTO ANSWER on by pressing and set the desired ring count (default setting: 3 rings). You have to set this.

  • Page 43: Receiving Faxes

    Voice mail service (Distinctive Ring) 2-number example To the same line Facsimile No. Telephone No. (555-1333) (555-1111) You need to subscribe to Distinctive Ring Service. Setting the Distinctive Ring pattern (feature #31 on page 57) Select the same ring pattern assigned to the facsimile number.

  • Page 44: Tel Mode (Answering All Calls Manually)

    mode! (answering all calls manually) Activating the TEL mode If the arrow ( ) is shown on the right of the display, turn it off by pressing Display: TEL MODE Receiving a fax manually When the unit rings, lift the handset to answer the call.

  • Page 45: Fax Only Mode (All Calls Are Received As Faxes)

    FAX ONLY mode! (all calls are received as faxes) Activating the FAX ONLY mode If the arrow ( ) is not shown on the right of the display, turn it on by pressing The display will show the current number of rings before the unit answers a call in the FAX ONLY mode.

  • Page 46: Using The Unit With An Answering Machine

    Receiving Faxes Using the unit with an answering Setting up the fax machine and an answering machine Connect the answering machine. Set the number of rings on the answering machine to less than 4. This will allow the answering machine to answer the call first. Record a greeting message on the answering machine.
  • Page 47 How the fax machine and answering machine work Receiving voice calls The answering machine will record voice messages automatically. Receiving fax calls The fax machine will receive documents automatically. Receiving a voice message and fax document in one call The answering machine will record the voice message first. The fax machine will then be activated by the caller’s request and will receive the document.

  • Page 48: Tel/Fax Mode

    Receiving Faxes TEL/FAX mode! (receiving voice calls with rings and fax calls without rings when you are near the unit) Use this mode when you are always near the fax machine, and want to receive faxes without ringing. When a call is received, the fax machine will work as follows. To set the TEL/FAX mode, see below.
  • Page 49 When an extension telephone is connected A call is received. The fax machine will not ring but the extension telephone will ring once. TEL/FAX delayed ring count The call is connected. Fax calling tone* The fax machine will automatically receive documents without ringing.

  • Page 50: Extension Telephone

    Receiving Faxes Extension telephone! If you use the fax machine with an extension telephone, you can receive fax documents using the extension telephone. You do not have to press FAX START Important: Use a touch tone telephone as the extension telephone and enter the fax activation code firmly. When the extension telephone rings, lift the handset of the extension telephone.

  • Page 51: Pager Call - When The Unit Receives A Fax

    Pager call - when the unit receives a This feature allows your unit to call your pager when your unit receives a fax document. MENU Press Display: 1.SYSTEM SET UP Press , then FAX PAGER CALL Press MODE=OFF JOG DIAL Rotate to select “ON”.

  • Page 52: Making A Copy

    Copying Making a copy! The unit can make single or multiple copies (up to 50). Any transmittable document (p. 36) can be copied. Adjust the width of the document guides to the size of the document. Insert the document (up to 10 pages) FACE DOWN until a single beep is heard and the unit grabs the document.
  • Page 53 To enlarge a document Select “200%” or “150%” by pressing part of the document and print it on two pages. Example of a 200% enlarged copy Original document A B C D E F G H Area to be enlarged To reduce a document The unit can reduce the original document.

  • Page 54: Programming

    Features Summary Programming! The unit provides various programming features. Program the desired setting by referring to the programming tables (p. 55–59). General programming method Press MENU Display: 1.SYSTEM SET UP Select the feature you wish to program. For basic features (p. 55) JOG DIAL Rotate feature is displayed.

  • Page 55: Basic Features

    Basic features! Programming table Code Display & Feature SET DATE & TIME To set the date and time YOUR LOGO To set your logo YOUR FAX NO. To set your facsimile telephone number SENDING REPORT To print and check the sending report for fax transmission results FAX RING COUNT To change the number of rings...

  • Page 56: Advanced Features

    Features Summary Advanced features! How to set menu options 1. Press MENU JOG DIAL 2. Rotate until the following is displayed. Display: ADVANCED MODE Press and rotate feature is displayed. 3. Press JOG DIAL 4. Rotate until the desired setting is displayed. 5.
  • Page 57 Code Display & Feature SILENT FAX RING To change the number of rings when the unit detects a voice call in the TEL/FAX mode RING DETECTION If you subscribe to a Distinctive Ring Service (Identa-Ring) from your telephone company, activate this feature.
  • Page 58 Features Summary Advanced features How to set menu options 1. Press MENU JOG DIAL 2. Rotate until the following is displayed. Display: ADVANCED MODE Press and rotate feature is displayed. 3. Press JOG DIAL 4. Rotate until the desired setting is displayed. 5.
  • Page 59 Code Display & Feature AUTO DISCONNECT To answer a call with an extension telephone in the TEL/FAX mode FAX PAGER CALL If you have a pager and wish to know when your unit receives a fax, activate this feature. CONNECTING TONE If you often have trouble when sending a fax, this feature allows you to hear connecting tones;...

  • Page 60: Reports

    Error Messages Reports! If your unit cannot send a fax, check the following. – The number you dialed is correct. – The other party’s machine is a facsimile. If the problem remains, correct it by following the communication message printed on the sending and journal reports (p.

  • Page 61: Display

    Display! If the unit detects a problem, one or more of the following messages will appear on the display. Display message CALL SERVICE CALL SERVICE2 COVER OPEN CHECK FILM CHECK DOCUMENT CHECK MEMORY CHECK PAPER FAX IN MEMORY FAX MEMORY FULL JOG-DIAL FULL For fax advantage assistance, call 1-800-435-7329.
  • Page 62 Error Messages Display message MEMORY FULL MODEM ERROR NO FAX REPLY PAPER JAMMED PLEASE WAIT REDIAL TIME OUT REMOVE DOCUMENT TRANSMIT ERROR UNIT OVERHEATED For fax advantage assistance, call 1-800-435-7329. Cause & Remedy When making a copy, the document being stored exceeds the memory capacity of the unit.

  • Page 63: When A Function Does Not Work, Check Here Before Requesting Help

    When a function does not work, check here before requesting General Problem I cannot make and receive calls. I cannot make calls. The unit does not work. The unit does not ring. The unit displays the following message though the paper is inserted.

  • Page 64: Cordless Handset

    Operations Cordless handset Problem The handset does not work. The handset does not ring. An alarm tone sounds when I press TALK REMOTE SP An alarm tone sounds continuously while using the handset. Static, sound cuts in/out, fades. Interference from other electrical units.
  • Page 65 Fax – sending Problem I cannot send documents. The other party complains that letters on their received document are distorted or not clear. The other party complains that dirty patterns or black lines appear on their received document. I cannot make an international fax call.

  • Page 66: Receive Mode

    Operations Fax – receiving (cont.) Problem The recording image is faint. The printing quality is poor. A blank sheet is ejected. Receive mode Problem I cannot select the desired receive mode. The other party complains that they cannot send a document. For fax advantage assistance, call 1-800-435-7329.
  • Page 67 Copying Problem The unit does not make a copy. A dirty pattern or a black line appears on the copied document. The copied image is distorted. The printing quality is poor. The printing is faint. Original Copy Using an answering machine Problem I cannot receive documents automatically.

  • Page 68: If A Power Failure Occurs

    Operations Using an answering machine (cont.) Problem I pressed the remote access code to access the answering machine remotely, but the line was disconnected. Callers complain that their voice message is interrupted halfway and they cannot leave a message. Callers complain that they cannot send a document.

  • Page 69: Recording Paper Jam

    Recording paper If the unit does not eject any recording paper during fax reception or copying, the recording paper has jammed and the display will show the following message. Display: PAPER JAMMED Remove the jammed paper as follows. Open the front cover by pulling up the center part.

  • Page 70: Sending Document Jams

    Jams Sending document If the unit does not release the document during feeding, remove the jammed document as follows. Open the front cover by pulling up the center part. Remove the jammed document carefully. Close the front cover securely. Note: Do not pull out the jammed paper forcibly before opening the front cover.

  • Page 71: Replacing The Handset Battery

    Replacing the handset battery If the RECHARGE indicator flashes after being fully charged, replace the battery with a new Panasonic rechargeable battery Model No. KX-A36. To order see page 9. To prevent memory loss, replace the battery within 3 minutes.

  • Page 72: Replacing The Ink Film

    Ink Film Replacing the ink When the unit runs out of ink film, the following message will be displayed. Display: CHECK FILM Install a new ink film. The following ink films are available for replacement. Each roll prints about 150 letter size pages or 140 A4 size pages. See page 9 for accessory order information. Model No.
  • Page 73 Remove the stoppers and tags from the new ink film. Find the “T” shaped gear (blue). Insert the blue core of the front ink film roll into the right slot of the unit ( “T” shaped gear (blue) into the left slot of the unit ( Insert the back ink film roll ( If the ink film is slack, tighten it by winding...

  • Page 74: Document Feeder

    Cleaning Document feeder! If misfeeding occurs frequently or if dirty patterns or black bands appear on a transmitted document or on the original of a copied document, clean the document feeder. Disconnect the power cord and the telephone line cord. Open the front cover by pulling up the center part.

  • Page 75: Thermal Head

    Thermal head! If dirty patterns or black or white bands appear on a copied or received document, clean the thermal head. Disconnect the power cord and the telephone line cord. Open the front cover by pulling up the center part. Open the back cover by pushing the back cover open button.

  • Page 76: Reference Lists And Reports

    Print Reports Reference lists and You can print out the following lists and reports for your reference. Setup list: provides you with the current settings of the basic and advanced programming features (p. 55–59). Telephone number list: provides you with names and telephone numbers which are stored in the JOG DIAL directory.

  • Page 77: List Of Fcc Requirements And Information

    List of FCC requirements and If required by the telephone company, inform them of the following. FCC Registration No.: (found on the rear of the unit) Ringer Equivalence No.: (found on the rear of the unit) The particular telephone line to which the equipment is connected.

  • Page 78: Limited Warranty

    The warranty does not cover damages which occur in shipment, or failures which are caused by products not supplied by the warrantor such as non Panasonic ink film, or failures which result from accident, misuse, abuse, neglect, mishandling, faulty installation, misapplication, set-up adjustments,...

  • Page 79: Servicenter Directory

    3700 North 29 Avenue Suite 102 Hollywood, FL 33020 Matsushita Electric of Puerto Rico, Inc. Panasonic Sales Company/ Factory Servicenter: Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985 Phone (787) 750-4300 Fax (787) 768-2910 Limited Warranty...

  • Page 80: Notes For Product Service And Shipping The Product

    Attach a letter, detailing the symptom or problem, to the outside of the carton. Send the unit to an authorized servicenter, prepaid and adequately insured. Do not send your unit to the Panasonic Consumer Electronics Company or to any executive or regional sales offices. These locations do not repair consumer products.

  • Page 81: Technical Data About This Product

    Technical data about this Main unit Applicable L.ines: Document Size: Effective Scanning Width: Recording Paper Size: Effective Printing Width: Transmission Time*: Scanning Density: Halftone Level: Scanner Type: Printer Type: Data Compression System: Modem Speed: Operating Environment: Dimensions (H x W x D): Mass (Weight): Power Consumption: Power Supply:...

  • Page 82: Index

    Index Index! Accessories ....8, 9 Advanced features ...56–59 Answering machine ...46, 47 Any key talk feature .
  • Page 83 MONITOR button ... .24, 34 Monitor volume ....22 Overseas transmission mode (Feature #23) ....56 Pager call (Feature #70) .
  • Page 84 The Panasonic Fax Advantage Consumer Service Program. Panasonic knows that if your fax machine is not up and running, neither is your business. That’s why we created the Panasonic Fax Advantage Program. Included at no extra cost with the purchase of a...

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