U.S.A. or Puerto Rico Compact Plain Paper Fax and Copier Operating Instructions KX-FHD332 Model No. Please read these Operating Instructions before using the unit and save for future reference. This model is designed to be...
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L Do not rub or use an eraser on the printed side of recording paper, as the print may smear. Energy Star: ® L As an NERGY Partner, Panasonic has determined that this product meets the TAR guidelines for energy efficiency. NERGY TAR is a U.S. registered mark. Trademarks: L Hammermill is a registered trademark of INTERNATIONAL PAPER in the United States and/or other countries.
Important safety instructions Safety instructions When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on this unit.
Table of Contents Table of Contents Initial Preparation Accessories Included accessories ...6 Accessory information...7 Finding the Controls Location of controls ...8 Overview ...9 Installation Ink film ...10 Paper tray ...12 Document tray...13 Handset...13 Recording paper ... 14 Connections and Setup Selecting the way to use your fax machine ...15 Case 1: Receives faxes and phone calls (on answering machine) on a single line (one phone number) ...16...
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Copy Copying Making a copy ...55 Programmable Features Features Summary Programming...58 Basic features ...60 Advanced features ... 61 Help Error Messages Reports ...64 Display ...65 Frequently Asked Questions When a function does not work, check here ... 67 Replacement Ink film...70 Jams Recording paper jam ...72 Document jams –...
Accessories Included accessories Initial Preparation Power cord ... 1 Part No. PFJA1030Z Handset cord... 1 Part No. PFJA04C002Z Ink film... 1 Quick start sheet ... 1 Part No. PFQW1827Z L If any items are missing or damaged, check with the place of purchase. L Save the original carton and packing materials for future shipping and transportation of the unit.
L The included film roll is 10 meters (32 film 70 meters (229') for continuous use of your unit. For best results, use genuine Panasonic replacement film. The ink film is not reusable. Do not rewind and use the ink film again.
Finding the Controls Location of controls Finding the Controls {TONE} L To change from pulse to tone temporarily during dialing when your line has rotary pulse services. {CALLER IQ} L To use the Caller IQ feature (page 80). Display {RECEIVE MODE} L To change the receiving mode.
Overview Front view D EF G Rear view For Fax Advantage assistance, call 1-800-435-7329. Finding the Controls Handset Document guides Paper tray Document tray Recording paper entrance Recording paper exit Tension plate Front cover Document exit Document entrance Back cover open button Back cover Power inlet Telephone line jack...
Installation Ink film Installation Open the front cover by pulling up the center part. Center part Front cover Push the back cover open button (green) on the right side of the unit. Push the back cover open lever (green) inside of the unit. Back cover open lever (green) For Fax Advantage assistance, call 1-800-435-7329.
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Turn the gear of blue core in the direction of the arrow. Gear of blue core Ink film L Make sure that the ink film is wrapped around the blue core at least once. Correct Blue core 1 turn Incorrect The ink film is not wrapped around the blue core.
Installation Paper tray The included paper tray is for letter size recording paper. Insert tabs on the paper tray into slots on the back of the unit. Paper tray Note: L Do not place the unit in an area where the paper tray may be obstructed (i.e.
Document tray Attach the document tray into the slots on the recording paper exit. Document tray Slots The recording paper will be ejected from the top of the unit after printing. The document tray prevents the printed paper from curling. Document tray For Fax Advantage assistance, call 1-800-435-7329.
Installation Recording paper Letter, legal or A4 size recording paper can be loaded. The unit can hold up to 50 sheets of 75 g/m lb.) paper. You may use 60 g/m on page 84. For superior results, we recommend Hammermill paper, please install a legal paper tray (page 12).
Selecting the way to use your fax machine Connections and Setup You may already have other devices such as telephone or telephone answering machine besides the fax machine. You may use them in the same room or different room. Depending on your situation, select the way you prefer to use your fax machine.
Connections and Setup Case 1: Receives faxes and phone calls (on answering machine) on a single line (one phone number) Your situation You wish to use the fax machine and your answering machine in the same room. Telephone wiring image in house or office Answering machine...
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How to set up {RECEIVE MODE} {+}{-} Set the fax machine to FAX ONLY mode by pressing {RECEIVE MODE} until the following is displayed. FAX ONLY MODE 3 RINGS L The display will show the number of rings before the fax machine answers a call in FAX ONLY mode.
Connections and Setup Case 2: One line used for fax only Your situation You wish to use the fax machine only for fax reception/transmission. Telephone wiring image in house or office Fax machine For Fax Advantage assistance, call 1-800-435-7329. Connections Single telephone line...
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How to set up {RECEIVE MODE} {+}{-} Set the fax machine to FAX ONLY mode by pressing {RECEIVE MODE} until the following is displayed. FAX ONLY MODE 3 RINGS L The display will show the number of rings before the fax machine answers a call in FAX ONLY mode.
Connections and Setup Case 3: Fax machine and telephone share a single line (one phone number); Fax seldom used Your situation You wish to use the fax machine and an extension telephone in a different room. Most incoming calls are phone calls and the fax machine is seldom used for fax reception.
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How to set up {RECEIVE MODE} Set the fax machine to TEL mode by pressing {RECEIVE MODE} until the following is displayed. TEL MODE For Fax Advantage assistance, call 1-800-435-7329. Connections and Setup How to receive calls You can receive a fax with the fax machine and an extension telephone.
Connections and Setup Case 4: Receives faxes and phone calls on a single line, but different numbers (Distinctive Ring) Your situation You wish to use the fax machine and your answering machine in a different room and receive faxes and phone calls automatically. You must get another phone number to use for fax besides the current phone number.
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How to set up Subscribe to Distinctive Ring service at your local telephone company to get a new phone number. Turn on the Distinctive Ring in feature #31 (page 53). L The display shows the following and you cannot change the receiving mode while the Distinctive Ring feature is activated.
Connections and Setup Case 5: Receives faxes and voice mail on same line, but different numbers (Distinctive Ring) Your situation You have already subscribed to voice mail service and also wish to receive a fax automatically. You must get another phone number to use for fax besides the current phone number.
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How to set up Subscribe to Distinctive Ring service at your local telephone company to get a new fax number. L You do not need to apply to a voice mail service for the new number. Turn on the Distinctive Ring, feature #31 (page 53).
Connections and Setup Case 6: Computer with MODEM and fax machine share a single line (one phone number) Your situation You wish to use a computer connected via MODEM and the fax machine on a single telephone line. The fax machine and the computer are in the same room and you don’t want the computer to answer the incoming call automatically.
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How to set up {RECEIVE MODE} {+}{-} Set the fax machine to FAX ONLY mode by pressing {RECEIVE MODE} until the following is displayed. FAX ONLY MODE 3 RINGS L The display will show the number of rings before the fax machine answers a call in FAX ONLY mode.
Help Button Help function Help Button You can print a quick reference for assistance as follows. {<}{>} Press {HELP}. PRESS NAVI.[( )] & SET Press {<} or {>} until the desired item is displayed. 1. How to set the date, time, your logo and fax number.
Adjusting volume Volume {+}{-} Ringer volume 4 levels (high/middle/low/off) are available. While the unit is idle, press {+} or {-}. To turn the ringer off 1. Press {-} repeatedly until the following is displayed. RINGER OFF= OK? YES:SET/NO:STOP 2. Press {SET}. RINGER OFF L To turn the ringer back on, press {+}.
Initial Programming Date and time, your logo and fax number Initial Programming You should program the date and time, your logo and fax number. This information will be printed on each page transmitted from your unit. Setting the date and time {MENU} {<}{>}{+}{-} Press {MENU}.
Setting your logo The logo can be your company, division or name. {MENU} {FLASH} {<}{>}{+}{-} {MUTE} (Hyphen) (Insert) Press {MENU}. SYSTEM SET UP PRESS NAVI.[( )] Press {<} or {>} until the following is displayed. YOUR LOGO Press {SET}. LOGO= Enter your logo, up to 30 characters, using the dial keypad.
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Initial Programming To select characters with the dial keypad Pressing the dial keys will select a character as shown below. Keys Characters To change capital or lower-case letter. Hyphen button (To insert a hyphen.) {FLASH} Insert button (To insert one character or one space.) {MUTE} Delete button (To delete a character.) {STOP}...
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Setting your fax number {MENU} {<}{>}{+}{-} {FLASH} (Hyphen) Press {MENU}. SYSTEM SET UP PRESS NAVI.[( )] Press {<} or {>} until the following is displayed. YOUR FAX NO. Press {SET}. NO.= Enter your fax number, up to 20 digits, using the dial keypad.
Automatic Dialing Storing names and telephone numbers into Telephone one-touch dial For rapid access to frequently dialed numbers, the unit provides 10 entries for one-touch dial. L Station 1 can be used alternatively as broadcast key (page 47). {LOWER} Station keys {FLASH} {<}{>} (Hyphen)
Storing names and telephone numbers into navigator directory For rapid access to frequently dialed numbers, the unit provides the navigator directory (100 entries). {MENU} {<}{>} {FLASH} (Hyphen) Press {MENU} repeatedly until the following is displayed. DIRECTORY SET PRESS STATION OR DIRECTORY SET PRESS NAVI.
Automatic Dialing Editing a stored entry {MENU} {>}{+}{-} Press {>}. L Confirm that there are no documents in the document entrance. DIRECTORY Press {+} or {-} until the desired entry is displayed. Example: MARY 0123456 MARY EDIT:PRESS MENU Press {MENU}. Example: NAME=MARY EDIT=@ DELETE=#...
Erasing a stored entry {MENU} {>}{+}{-} Press {>}. L Confirm that there are no documents in the document entrance. DIRECTORY Press {+} or {-} until the desired entry is displayed. Example: PETER 9876543 PETER EDIT:PRESS MENU Press {MENU}. Example: NAME=PETER EDIT=@ DELETE=# Press {#}.
Automatic Dialing Making a phone call using one-touch dial and navigator directory Before using this feature, program the desired names and telephone numbers into one-touch dial and navigator directory (page 34, 35). Using one-touch dial Station keys {MONITOR} {>}{+}{-} {STOP} {LOWER} Press {MONITOR} or lift the handset.
Caller ID service from your phone company Caller ID This unit is compatible with the Caller ID service offered by your local telephone company. To use this feature, you must subscribe to a Caller ID service. Change the following ring setting to 2 or more rings beforehand. –...
Caller ID Viewing and calling back using caller information You can easily view caller information and call back. Important: L Calling back will not be possible in the following cases: – The telephone number includes data other than numbers (i.e. * or #). –...
Erasing caller information Erasing all caller information {MENU} Press {MENU} repeatedly until the following is displayed. CALLER SET UP Press {SET}. CALL LIST ERASE Press {SET}. ALL ERASE OK? YES:SET/NO:STOP L To cancel erasing, press {STOP}, then {MENU}. Press {SET}. ERASE COMPLETED Press {STOP} to exit the program.
Caller ID Storing caller information into one-touch dial and navigator directory Important: L This feature is not available in the following cases: – The telephone number includes data other than numbers (i.e. * or #). – The caller information does not include a telephone number. {LOWER} Station keys {MENU}...
Sending a fax manually Document guides {+}{-} {MONITOR} {REDIAL/PAUSE} {FAX/START} {STOP} Adjust the width of the document guides to the size of the document. Insert the document (up to 10 pages) FACE DOWN until a single beep is heard and the unit grasps the document.
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Sending Faxes To transmit more than 10 pages at a time Insert the first 10 pages of the document. Add the other pages (up to 10 at a time) before the last page feeds into the unit. Convenient way to send a fax You can dial the fax number first before inserting the document.
Documents you can send Minimum size Maximum size 128 mm (5") 216 mm ") Note: L Remove clips, staples or other similar fasteners. L Do not send the following types of documents: (Use copies for fax transmission.) – Chemically treated paper such as carbon or carbonless duplicating paper –...
Sending Faxes Sending a fax using one-touch dial and navigator directory Before using this feature, program the desired names and telephone numbers into one-touch dial and navigator directory (page 34, 35). Document guides Station keys {<}{>}{+}{-} {STOP} {SET} Adjust the width of the document guides to the size of the document.
Broadcast transmission This feature is useful for sending the same document to more than one party (up to 20 entries). First program the entries, then see page 50 for transmission. L The broadcast function utilizes station 1. The one-touch dial function will be canceled. L The broadcast key can accept one-touch dial and navigator entries.
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Sending Faxes Adding a new entry into the broadcast memory {MENU} {>}{+}{-} Press {>}. L Confirm that there are no documents in the document entrance. DIRECTORY Press {+} or {-} until the following is displayed. <BROADCAST> EDIT:PRESS MENU Press {MENU}. BROADCAST ADD=@ DELETE=# Press {*}.
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Erasing a stored entry in the broadcast memory {MENU} {>}{+}{-} Press {>}. L Confirm that there are no documents in the document entrance. DIRECTORY Press {+} or {-} until the following is displayed. <BROADCAST> EDIT:PRESS MENU Press {MENU}. BROADCAST ADD=@ DELETE=# Press {#}.
Sending Faxes Sending the same document to pre-programmed parties {BROADCAST} {<}{>}{+}{-} {STOP} {SET} Insert the document FACE DOWN. L If necessary, press {+} or {-} repeatedly to select the desired resolution (page 43). Press {BROADCAST}. L You can also use the navigator key. Press {<} or {>}, then press {+} or {-} until the following is displayed, and press {SET}.
Receiving a fax manually Receiving Faxes Activating TEL mode {RECEIVE MODE} {STOP} {FAX/START} Set the fax machine to TEL mode by pressing {RECEIVE MODE} until the following is displayed. TEL MODE Receiving Faxes How to receive calls When the unit rings, lift the handset to answer the call.
Receiving Faxes Receiving a fax automatically Activating FAX ONLY mode {+}{-} {RECEIVE MODE} {SET} Set the fax machine to FAX ONLY mode by pressing {RECEIVE MODE} until the following is displayed. FAX ONLY MODE 3 RINGS L The display will show the number of rings before the unit answers a call in FAX ONLY mode.
Using two or more phone numbers in a single Distinctive Ring telephone line The Distinctive Ring service is a service offered by your local telephone company. This service provides several telephone numbers for a single telephone line, and the ring pattern differs according to which telephone number the call was addressed to.
Distinctive Ring If you use three or more phone numbers You may wish to use three or more phone numbers for a single telephone line to distinguish which number the call was addressed to. A different ring pattern must be assigned for each number.
Making a copy Copy Document guides {>}{+}{-} {STOP} {COPY} {START} Adjust the width of the document guides to the size of the document. Insert the document (up to 10 pages) FACE DOWN until a single beep is heard and the unit grasps the document.
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Copying Convenient way of copying To enlarge a document 1. Press {>} after step 4 on page 55. ZOOM 100% 2. Press {+} to select “150%” or “200%”, then press {START}. L The unit will only enlarge the center of the upper part of the document.
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To collate multiple copies The unit can collate multiple copies in the same order as the original document pages. 1. After step 4 on page 55, press {>} 2 times. COLLATE OFF[+ -] <RESOLUTION>) 2. Press {+} or {-} repeatedly until the following is displayed.
Features Summary Programming Programmable Features The unit provides various programming features. Programming method for basic features {MENU} {<}{>}{+}{-} Press {MENU}. SYSTEM SET UP PRESS NAVI.[( )] Select the feature you wish to program. Press {<} or {>} until the desired feature is displayed.
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Programming method for advanced features {MENU} {<}{>}{+}{-} Press {MENU}. SYSTEM SET UP PRESS NAVI.[( )] Press {<} or {>} until the following is displayed: ADVANCED MODE Press {SET}. Select the feature you wish to program. Press {<} or {>} until the desired feature is displayed.
Features Summary Basic features Code #01: Setting the date and time SET DATE & TIME PRESS SET See page 30 for details. Code #02: Setting your logo YOUR LOGO PRESS SET See page 31 for details. Code #03: Setting your fax number YOUR FAX NO.
Advanced features Code #22: Setting the journal report to print automatically AUTO JOURNAL MODE=ON [±] ON (default): The unit will print the journal report automatically after every 30 new fax communications (page 44). OFF: The unit will not print the journal report, but keep records of the last 30 fax communications.
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Features Summary Code #36: Receiving oversized documents RCV REDUCTION MODE=92% [±] If the size of the document sent by the other party is as large as, or larger than the recording paper, the unit can reduce the document and print it. Select the desired reduction rate. Setting Recording paper size...
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Code #76: Setting the connecting tone CONNECTING TONE MODE=ON [±] If you often have trouble when sending a fax, this feature allows you to hear connecting tones; fax tone, ring back tone and busy tone. You can confirm the status of the other party’s machine. L If the ring back tone continues, the other party’s machine may not be a facsimile or may have run out of paper.
Error Messages Reports Help If your unit cannot send a fax, check the following: – The number you dialed is correct. – The other party’s machine is a fax machine. If the problem remains, correct it by following the communication message printed on the sending and journal reports (page 44).
Display If the unit detects a problem, one or more of the following messages will appear on the display. CALL SERVICE L There is something wrong with the unit. Contact our service personnel. CHECK DOCUMENT L The document was not fed into the unit properly.
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Error Messages NO FAX REPLY L The other party’s fax machine is busy or has run out of recording paper. Try again. OPEN CABINET CHECK FILM SLACK OPEN CABINET CHECK FILM TYPE L The ink film is empty. Replace the ink film with a new one (page 70).
When a function does not work, check here Frequently Asked Questions General I cannot make and receive calls. L The power cord or telephone line cord is not connected. Check the connections. L If you used a splitter to connect the unit, remove the splitter and connect the unit to the wall jack directly.
(page 76). The printing quality is poor. Note: Please do not reuse the ink film! For best results, use genuine Panasonic replacement film. Refer to page 7 for further details. L The other party sent a faint document. Ask them to send a clearer copy of the document.
L The thermal head is dirty. Clean it (page 77). The printing quality is poor. Note: Please do not reuse the ink film! For best results, use genuine Panasonic replacement film. Refer to page 7 for further details. Original Copy...
Replacement Ink film Replacement Replacement film Model No. KX-FA93 or KX-FA57A: prints about 225 letter-sized pages. See page 7 for accessory information. Open the front cover by pulling up the center part. Center part Front cover Push the back cover open button (green) on the right side of the unit.
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Turn the gear of blue core in the direction of the arrow. Gear of blue core Ink film L Make sure that the ink film is wrapped around the blue core at least once. Correct Blue core 1 turn Incorrect The ink film is not wrapped around the blue core.
Jams Recording paper jam Jams When the recording paper has jammed in the unit The display will show the following. PAPER JAMMED Open the front cover by pulling up the center part. Front cover Push the back cover open button (green) on the right side of the unit.
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Turn the gear of blue core in the direction of the arrow. Gear of blue core Ink film L Make sure that the ink film is wrapped around the blue core at least once. Correct 1 turn Blue core Incorrect The ink film is not wrapped around the blue core.
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Jams When the recording paper was not fed into the unit properly The display will show the following. CHECK PAPER Remove the recording paper and straighten. Pull the tension plate forward and hold open while inserting paper. Press {SET} to clear the message. Tension plate {SET} For Fax Advantage assistance, call 1-800-435-7329.
Document jams – sending Open the front cover by pulling up the center part. Remove the jammed document carefully. Center part Front cover Jammed document Close the front cover securely. Front cover For Fax Advantage assistance, call 1-800-435-7329. Note: L Do not pull out the jammed paper forcibly before opening the front cover.
Cleaning Document feeder Cleaning Clean the document feeder in the following cases: – If misfeeding of the document occurs frequently. – If smudges or black/white lines appear on the original document when transmitting or copying. Disconnect the power cord and the telephone line cord.
Thermal head If smudges or black/white lines appear on a copied/received document, check whether there is dust on the thermal head. Clean the thermal head to remove the dust. Disconnect the power cord and the telephone line cord. Power cord Open the front cover by pulling up the center part.
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Cleaning Replace the ink film. Turn the gear of blue core in the direction of the arrow. Gear of blue core Ink film L Make sure that the ink film is wrapped around the blue core at least once. Correct Blue core 1 turn Incorrect...
Reference lists and reports General Information You can print out the following lists and reports for your reference. Setup list: provides you with the current settings of the basic and advanced programming features (page 60 to page 63). Telephone number list: provides you with names and telephone numbers which are stored in one-touch dial and navigator directory.
Caller IQ Feature openLCR service for the Caller IQ feature Caller IQ Feature This unit is compatible with service provided by openLCR. L If you have any questions regarding the openLCR service, call openLCR’s customer service department at 1-866-openLCR (1-866-673-6527). L NEITHER KYUSHU MATSUSHITA ELECTRIC CO., LTD.
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To turn the Caller IQ feature from OFF to ON FLASH/LIGHT {<}{>} Press {CALLER IQ}. CALLER IQ PRESS NAVI.[( )] Press {<} or {>} until the following is displayed or press {0}. TO ENABLE LCR PRESS “1”, SET Press {1}. TO ENABLE LCR PRESS SET Press {SET}.
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Caller IQ Feature During download L The CALLER IQ indicator will flash and the display will show the following. DOWNLOAD IN PROCESS. L During downloading, you cannot do other operations such as making/answering a call or sending/receiving a document. L Depending on where you live, the call for downloading may be a long distance call and will take about 1-2 minutes.
Technical data about this product Specifications Applicable lines: Public Switched Telephone Network Document size: Max. 216 mm (8 Effective scanning width: 208 mm (8 Effective printing width: 208 mm (8 Transmission time Approx. 15 s/page (Original mode) Scanning density: Horizontal: 8 pels/mm (203 pels/inch) Vertical: 3.85 lines/mm (98 lines/inch) –...
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Specifications Paper specifications Recording paper size: Note for recording paper: L Do not use the following types of paper: – Paper with a cotton and/or fibre content that is over 20%, such as letterhead paper or paper used for resumes –...
FCC and Other Information FCC and Other Information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the rear of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ----------.
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FCC and Other Information particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: —...
The warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by the warrantor such as non Panasonic ink film, toner cartridge or drum unit, or failures which result from accidents, misuse, abuse, neglect, mishandling,...
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• Send the unit to an authorized servicenter, prepaid and adequately insured. • Do not send your unit to the Panasonic Consumer Electronics Company or to any executive or regional sales office. These locations do not repair consumer products.
You can purchase parts, accessories or locate your nearest servicenter by visiting our Web Site. Matsushita Electric of Puerto Rico, Inc. Panasonic Sales Company / Factory Servicenter: Ave. 65 de Infanter a, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985 í...
Index Program index Index Basic features #01 Date and time...30 #02 Your logo ...31 #03 Your fax number ...33 #04 Sending report ...44, 60 #06 Fax ring setting...60 #12 Remote activation ID...60 #13 Dialing mode ...60 #16 Paper size ...60 #17 Ringer pattern ...29, 60 Index A Accessories...6...
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L Legal paper tray ...12 Logo (Feature #02) ...31, 60 N Navigator directory Making a phone call ...38 Selecting characters...32 Sending faxes...46 Storing ...35 O One-touch dial Making a phone call ...38 Sending faxes...46 Storing ...34 openLCR service ...80 Overseas mode (Features #23) ...61 P Paper size (Features #16)...60 Power failure ...69 Q Quick scan (Feature #34)...44, 55, 61...
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Free replacement The Panasonic Fax Advantage Consumer Service Program. Panasonic knows that if your fax machine is not up and running, neither is your business. That’s why we created the Panasonic Fax Advantage Program. Included at no extra cost with the purchase of a new...