Pc Attendant Console Software Installation - Toshiba STRATA DK14 Installation And Maintenance Manual
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- General description manual (514 pages) ,
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- Installation and maintenance manual (383 pages)
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Station Apparatus
PC Attendant Console
Attendant Console Load Share Programming Example
The user's company DID line [DN] is 583-3700; this number and other loop start lines should ring
in a load sharing manner to each of the Company's two Attendant Consoles in the Day, Day 2, and
Night modes.
Attendant consoles one and two are connected to RATU ports 024 and 025 respectively and should
load share 583-3700 calls and other CO line calls. Program the DK as shown below:
o
In Programs 81, 84, and 87, assign all CO and DID lines to ring ports 024 and 025.
o
In Program *81, *84 and *87, assign all CO lines to flash the [PDN] of port 024.
o
In Program *09 or 71, assign digits 3700 to port 024, and assign any other selected DID
extension number(s) to port 025–note that when the DID extension number assigned to either
console is dialed, calls will load share between consoles.
PC Attendant Console Software Installation
Step 1: Install the Software
The PC attendant console requires the installation of software on an IBM-compatible PC which
has been connected to the RATI. See
➤ To install the software
1. Turn on the PC and open the Windows Program.
2. Insert Diskette #1 in drive A (or B).
3. Run A:\setup (or B:\setup) from Windows. The installation process will proceed and request
you to remove Diskette #1 and insert Diskette #2 as the program is decompressed and
installed.
A new program group will be added to your Windows Program Manager for the PC Attendant.
This will include three icons for running the PC Attendant, PCATT BACKUP, and TELEPHONY
SETUP (see screen below).
Step 2: Add the Driver
Before the PC attendant console can be used, the driver for the interface to the RATI must be
installed and Telephony Setup must be established. The following steps may be skipped if this
driver was previously installed.
1. Click the Telephony Setup
Icon or respond to the "Go
to Telephony Setup box"
at the end of the
installation process.
11-44
"To install the PC attendant console" on Page
11-42.
1021
Strata DK I&M
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