Page 1 726+,%$ Telecommunication Systems Division Digital Business Telephone Solutions Installation and Maintenance Manual Software Release 3.1 Software Release 4.3 and ACD June 2000...
Page 2 FCC. subject to lightning or other electrical surges, then secondary protection Service or Repair: For service or repair, contact your local Toshiba telecommunications is required. Secondary protection is also required on DID, OPS, and Tie ®...
Page 3: Table Of Contents
Contents Introduction Organization ............................xv Conventions ............................xvii Related Documents/Media ........................xviii General Descriptions ........................xviii Installation and Programming ....................xviii Feature Description ........................xviii User Guides ..........................xviii Quick Reference Guides ....................... xix CD-ROMs ............................. xix Chapter 1 – DK14 Installation Inspection ............................1-1 Packaging and Storage ........................1-1 Site Requirements ..........................1-1 Input Power ...........................1-2 Clearance and Location ........................1-2...
Page 4 Contents Chapter 2 – DK40i Configuration QCDU2 - CO Line Digital Telephone Interface Unit ...............1-13 QCDU2 Configuration .......................1-13 QCDU2 Installation ........................1-13 QCDU2 Programming ........................1-14 QSTU2A - Standard Telephone Interface Unit .................1-15 QSTU2 Configuration ........................1-15 QSTU2 Installation ........................1-15 QSTU2 Programming .........................1-16 QSTU2 Wiring ...........................1-16 QRCU3 - DTMF Receiver/ABR Tone Detector Unit ...............1-17 QRCU3 Configuration ........................1-17...
Page 5 Contents Chapter 3 – DK40i Installation Base/Expansion KSU Compatibility ....................2-21 Upgrades .............................2-21 DK16/DK16e/DK40/DK40i Component Compatibility ............2-21 Chapter 3 – DK40i Installation Inspection ............................3-1 Packaging and Storage ........................3-1 Site Requirements ..........................3-1 Input Power ...........................3-2 Clearance and Location ........................3-2 AC Power and Grounding Requirements ....................3-4 AC Power and Third-wire Ground Test ..................3-4 Alternate or Additional Ground ....................3-5 KSU Mounting Considerations ......................3-5...
Page 6 Contents Chapter 4 – DK424 Configuration TDDU Installation ........................3-33 TDDU Programming ........................3-33 TSIU Installation ........................3-36 TSIU Programming ........................3-36 Universal Slot PCBs ..........................3-38 Loop Limits ............................3-40 DK40i Secondary Protection ......................3-41 MDF Wiring Diagrams ........................3-42 Chapter 4 – DK424 Configuration System Configuration ..........................4-1 Base Cabinet ..........................4-2 Expansion Cabinets ........................4-2 DK424 and DK280 Compatibility ....................4-3...
Page 7 Contents Chapter 5 – DK424 Installation Site Requirements ..........................5-2 Input Power ...........................5-2 Clearance and Location ........................5-2 Electrical/Environmental Requirements and Characteristics ............5-4 Cable Lengths ..........................5-5 Network Requirements .........................5-6 Cabinet Installation Considerations ....................5-7 Recommended Installation Sequence ..................5-7 Power Supply Installation ........................5-8 Power Supply (RPSU280 or RPSU424) Removal ..............5-11 Power Supply Replacement ......................5-11 Wall Mounting ..........................5-11 Base Cabinet (DKSUB424) or First Remote Expansion Cabinet Installation ......5-11...
Page 8 Functional Block Diagrams .......................6-17 Worksheet Description ........................6-20 Remote Cabinet Configuration Considerations ................6-20 Component Worksheets ......................6-20 Worksheet 1: Toshiba Digital Telephones ..................6-21 Worksheet 2: Strata AirLink Wireless Telephone ................6-22 Configuring Strata DK AirLink ....................6-23 Worksheet 3: Standard Telephone ....................6-24 Worksheet 4: CO Line ........................6-25 Worksheet 5: Feature Option PCB ....................6-26...
Page 9 Contents Chapter 8 – T1 Wall Mounting Expansion Cabinets ...................7-10 Step 3: Ground the System 7-17 Step 4: Install AC Power Components 7-19 AC Power Requirements ......................7-19 Cabinet AC Power Component Description ................7-19 AC/Reserve Power and Data Cabling Overview ................7-21 Cabinet AC Power Considerations .....................7-22 Cabinet AC Power Component Configuration ................7-22 Step 5: Install Reserve Power 7-26...
Page 10 Contents Chapter 9 – Universal Slot PCBs Loop Back Testing ..........................8-14 RDTU Self Test ..........................8-14 Network/CSU T1 Span Test .......................8-14 Network/CSU/RDTU Span Test ....................8-15 Performance Monitoring ........................8-16 T1 Fault Isolation ..........................8-18 Flowchart Symbols ..........................8-19 Chapter 9 – Universal Slot PCBs PCB Compatibility ..........................9-1 PCB Chapter Layout ...........................9-3 BVPU –...
Page 11 Contents Chapter 10 – Universal Slot PCB Wiring DK424 and DK424i RCIU1 or RCIU2 Installation ..............9-27 DK424i RCIU1 or RCIU2 Installation ..................9-27 DK424 and DK424i RCIU1/RCIS or RCIU2/RCIS Installation ..........9-28 RCIU1, RCIU2, RCIS Programming ..................9-28 RCOU, RCOS – Four-Circuit Loop Start CO Line Interface Unit ...........9-32 RCOS Installation (Internal Option) ...................9-32 RCOU Installation ........................9-33 RCOU Programming ........................9-33...
Page 12 Contents Chapter 11 – Station Apparatus Power Failure Cut Through (DPFT) Wiring Pin-outs ..............10-23 CO Line Wiring Diagrams ......................10-25 DID and Tie Line Wiring ......................10-31 Option Interface PCB Wiring Diagrams ..................10-35 Chapter 11 – Station Apparatus Types of Telephones .........................11-1 Digital Telephones ........................11-1 Electronic Telephones ........................11-2 Standard Telephones ........................11-2...
Page 13 Contents Chapter 12 – Peripheral Installation DKT2004-CT ..........................11-32 Precautions ..........................11-32 DKT2104-CT ..........................11-33 Cordless Telephone Installation (DKT2004-CT and DKT2104-CT) ........11-34 Telephone Cord Connection .....................11-35 Connect and Apply Power to Base Unit ...................11-35 Cordless Telephone Connectors ....................11-36 Handset Battery Pack Installation .....................11-36 Removing and Charging Your Battery Pack ................11-36 Tips on Extending Battery Pack Life ..................11-38 Digital Add-on Module Installation ....................11-39...
Page 14 System Database Printout Using SMDR Port .................12-41 Program 97 ..........................12-41 Voice Mail Options .........................12-41 Toshiba Stratagy, Stratagy DK, or VP Voice Messaging Systems ..........12-42 Customer-supplied Voice Mail Messaging Systems ..............12-43 General Voice Mail (Standard Telephone Port) Programming ..........12-43 Voice Mail Program Checklist ....................12-44 Voice Mail System Installation ....................12-46...
Page 15 Contents Chapter 14 – Fault Finding Application Overview .......................13-14 Strata DK Requirements ......................13-15 Host PC Requirements ......................13-15 Reference Information ......................13-16 CCV Configuration .........................13-16 Considerations ..........................13-16 Connectors ..........................13-16 CCV Configuration Instructions .....................13-18 Connecting the DK to a Stand-alone CCV PC .................13-18 Connecting the DK to a Stand-alone CCV PC, More than 50 Feet Away .......13-19 Connecting CCV and SMIS .....................13-19 Connecting Up to Three CCV PCs ...................13-20...
Page 16 Contents Chapter 16 – ISDN Interfaces Chapter 16 – ISDN Interfaces PRI Overview ............................16-1 BRI S/T Overview ..........................16-1 BRI U Overview ..........................16-2 Strata DK ISDN Reference Model .....................16-3 System Capacity of ISDN Circuits .....................16-3 RPTU Interface Unit .........................16-5 RPTU Overview .........................16-5 CSU Requirements ........................16-5 DK40i Slot Assignments ......................16-6 DK424 Slot Assignments ......................16-6...
Page 17 Introduction This manual provides detailed step-by-step instructions for installing and maintaining the Strata DK14, DK40i, DK424 and DK424i digital business telephone systems. It is intended for qualified service technicians and system programmers. Use this manual in conjunction with the Strata DK Programming Manual which covers the programs related to the Strata DK systems discussed in this book.
Page 18: Introduction Organization
Introduction Organization Chapter 7 – DK424i Installation covers site requirements and cabinet installation. Defines the site requirements necessary to ensure a proper operating environment for the Strata DK424i. Also included are input power requirements, cable lengths/network requirements, and grounding requirements. Explains how to install the Base and the Expansion Cabinets. Instructions are also provided on how to remove and replace cabinets on installed systems.
Page 19: Conventions
Introduction Conventions Conventions Conventions Description Elaborates specific items or references other information. Within some tables, general notes apply to the entire table and numbered Note notes apply to specific items. Important! Calls attention to important instructions or information. Advises you that hardware, software applications, or data CAUTION! could be damaged if the instructions are not followed closely.
Page 20: Related Documents/Media
Introduction Related Documents/Media Conventions Description Used in a programming sequence to denote a variable LED button. A number on the black button represents a specific LED button. Indicates continuation of a series of numbers entered. Grey words within the printed text denote cross-references. In the See Figure 10 electronic version of this document (Library CD-ROM or FYI Internet download), cross-references appear in blue hypertext.
Page 21: Quick Reference Guides
DKi Quote DKi Admin/DKi Backup Strata DK424 Insight DK (Insight works with the DK424i also) For authorized users, Internet site FYI (http://fyi.tsd.toshiba.com) contains all Strata DK documentation and enables you to view, print, and download current publications. Strata DK I&M...
Page 22 Introduction Related Documents/Media Strata DK I&M 6/00...
Page 23: Chapter 1 - Dk14 Installation
DK14 Installation This chapter explains how to install the Strata DK14 system. It includes information on site requirements, wiring diagrams, and step-by-step instructions on how to install the unit(s), the ground wiring, AC power cabling, reserve power (battery backup) cabling, and PCB cabling.
Page 24: Input Power
This is to eliminate interference from branch circuit motor noise or the like, and to prevent accidental power-off. To avoid accidental power turn-off, Toshiba recommends that you do not use an On/Off wall switch on this dedicated AC circuit.
Page 25: Ac Power And Grounding Requirements
DK14 Installation AC Power and Grounding Requirements Table 1-1 Summary of Electrical/Environmental Characteristics DK14 Primary Power Input AC (Power Supply Specification) 85~135VAC AC frequency 50/60 Hz Power 75 watts maximum AC Current <0.7 amps maximum Environmental Specifications Operating temperature 32~104° F (0 ~40° C) Operating humidity 20~80% relative humidity without condensation Storage temperature...
Page 26: Ac Power And Third-Wire Ground Test
DK14 Installation AC Power and Grounding Requirements AC Power and Third-wire Ground Test Test the “third-wire ground” for continuity by either measuring the resistance between the third prong terminal (earth ground) and a metal cold water pipe (maximum: 1 ohm), or by using a commercially available earth ground indicator.
Page 27: Ksu Mounting Considerations
DK14 Installation KSU Mounting Considerations KSU Mounting Considerations The KSU is designed to be mounted on a wall or other vertical surface. Toshiba recommends using the following method. Pre-installation 10" 1. Loosen the screws on the front cover of the 6.87...
Page 28: Mounting The Ksu
DK14 Installation KSU Mounting Considerations Mounting the KSU 1. Make sure the power supply switch is turned Off. 2. Place the KSU on the desired location on the mounting surface and mark the location of the four screw holes (there is one on each corner). See Figures 1-3 and 1-5.
Page 29 DK14 Installation KSU Mounting Considerations 3" Tie-wrap Holder To HPFB FG Reserve Screw Battery (HPFB) Connector BATT AC Power Cord — DC ON/OFF and Plug 4' 7" Power Switch SI02 RS-232 SI01 Interface Jacks, TTY, Caller ID, Station SMDR Tip/Ring Amphenol 25-pair Jack RJ11 CO...
Page 30: Power Supply Removal And Replacement
DK14 Installation Power Supply Removal and Replacement 9. To mount a second HPFB, repeat Steps 1~4, then plug the second HPFB connector in the first HPFB and connect an FG wire between each HPFB FG screw. 10. To test the HPFB, remove the DK14 AC plug from the AC outlet. The DK14 AC LED will go out, but the DK14 DC LED remains on.
Page 31: Power Supply Replacement
9. Reinstall the cover on the KSU. Printed Circuit Board (PCB) Installation This section provides procedures for installation of Strata DK14 system optional printed circuit boards (PCBs) into the KSU. This includes installation instructions, optional configuration information, and wiring and programming considerations for each PCB.
Page 32: Pcb Installation Considerations
Printed Circuit Board (PCB) Installation PCB Installation Considerations The Strata DK14 KSU comes standard with four digital telephone circuits (ports) and two CO line circuits. These circuits, along with the common control unit, are built into the motherboard. KSU Option PCBs...
Page 33 DK14 Installation Printed Circuit Board (PCB) Installation HPFB6 1 or 2 BATT HPFB reserve power units SIO 2 6-wire RJ11 Modular Jack SIO 1 WSIU1A QRCU3A Component Side F.G. QCDU2A 6-wire RJ11 QSTS1A QSTS2A Modular Jacks QKYS J6-25 Pair Amphenol Jack F.G.
Page 34: Built-In Co Line, Digital, Telephone, And Other Circuits
DK14 Installation Built-in CO Line, Digital, Telephone, and Other Circuits Built-in CO Line, Digital, Telephone, and Other Circuits The KSU comes standard with two CO lines and four digital telephone circuits already installed on the motherboard (WMAU). See Figure 1-4 for an illustration of the WMAU.
Page 35: Qcdu2 - Co Line Digital Telephone Interface Unit
DK14 Installation QCDU2 - CO Line Digital Telephone Interface Unit QCDU2 - CO Line Digital Telephone Interface Unit Circuits per PCB: one loop start CO line circuit and two digital telephone circuits Interfaces with: digital telephones PDIU-DIs/PDIU-DI2s/RPCI-DI ADMs connected to the telephones and PDIU-DSs Does not support a DDSS console or DDCB Older Version(s): QCDU1A...
Page 36: Qcdu2 Programming
DK14 Installation QCDU2 - CO Line Digital Telephone Interface Unit Side View Knock out PFT jack cover when QCDU, SMDR/TTY is Cover installed Front View Modular Jacks Take out jack cover when PFT is connected Store the jack cover in the jack cover holder Reinstall the jack cover when the PFT telephone is unplugged...
Page 37: Qstu2A - Standard Telephone Interface Unit
DK14 Installation QSTU2A - Standard Telephone Interface Unit QSTU2A - Standard Telephone Interface Unit Circuits per PCB: two standard telephone circuits Interfaces with: standard telephones Auto Attendant devices separate BGM source connection voice mail machines facsimile machines Older Version(s): QSTU1A For the system to recognize the Dual-Tone Multi-Frequency (DTMF) tones generated by Note standard telephones (or any other device connected to a QSTU2 port), a QRCU3 must be...
Page 38: Qstu2 Programming
DK14 Installation QSTU2A - Standard Telephone Interface Unit QSTU2 Programming The following parameters can be specified for the QSTU2: Program 31: Used to configure all QSTU2 ports connected to voice mail (see Chapter 9 – Universal Slot PCBs for voice mail installation). Program 10-2: Used to set standard telephone ringing option and separate BGM assignment.
Page 39: Qrcu3 - Dtmf Receiver/Abr Tone Detector Unit
DK14 Installation QRCU3 - DTMF Receiver/ABR Tone Detector Unit QRCU3 - DTMF Receiver/ABR Tone Detector Unit System: DK14 Circuits per PCB: 3 DTMF/ABR Tone Receivers Interfaces with: two-wire devices such as standard telephones Auto Attendant devices, separate BGM source connection voice mail machines Facsimile machines.
Page 40: Built-In Auto Attendant
DK14 Installation QRCU3 - DTMF Receiver/ABR Tone Detector Unit Built-in Auto Attendant DK14 Built-in Auto Attendant software is enabled by installing a QKYS1 Key (chip) onto the QRCU3 PCB. ➤ To install the QKYS1 Key 1. Make sure that the DKSU14 power supply switch is Off. 2.
Page 41: Wsiu1 - Serial Interface Board
DK14 Installation WSIU1 - Serial Interface Board WSIU1 - Serial Interface Board System: DK14 Circuits per PCB: two serial interface ports Interfaces with: SMDR connection for call accounting device Caller ID Interface Box, Interface for local connection of DKi Admin PC customer-provided external modem for remote maintenance from a PC with DKi Admin Older Version(s):...
Page 42: Wsiu Wiring
DK14 Installation WSIU1 - Serial Interface Board Y=2, SMDR Y=4, SMDI Y=6, Caller ID Interface Y=0, No function - this should be used for any WSIU1 ports that are not used. Program 76-2X-Z: Assigns each installed WSIU1 port to operate at a specified transmission rate. Where X identifies the WSIU1 Port number (1, 2).
Page 43: Dk8/Dk14 Compatibility
DK14 Installation DK8/DK14 Compatibility DK8/DK14 Compatibility Generally, Strata DK components are upward compatible to make upgrading cost-effective. Furthermore, there is a lot of cross-compatibility between similar systems. Most of the PCBs that were introduced for the DK14 can also be used in the DK8 system (see Table 1-2).
Page 44: Dk14 Secondary Protection
DK14 Installation DK14 Secondary Protection DK14 Secondary Protection The following diagram (see Figure 1-14) shows where secondary protectors must be installed for outside wiring. Building #1 Building #2 QSTU2 Standard Telephone or Other HESB Device (optional) DK14 KSU Digital Base Unit Telephone or Cordless QCDU2...
Page 45: Dk14 Wiring Diagrams
DK14 Installation DK14 Wiring Diagrams DK14 Wiring Diagrams Wiring diagrams for the DK14 (listed below) are shown in Figures 1-16~1-17. DK14 MDF to Station Wiring (QCDU2 and QSTU2) DK14 MDF Wiring to CO Lines (KSU and QCDU) DK14 MDF Wiring to Caller ID Interface (WSIU) To Base Unit (P5) With Station Cabling Jacketed Twisted Pairs...
Page 46 DK14 Installation DK14 Wiring Diagrams RJ11 Modular Jacks To Network Bridging Clips Modular Cords Notes (bottom) PFT, CO1, and CO2 modular jacks are equipped on the main circuit card of the DK14. CO3 requires one optional QCDU2 and CO4 requires a second QCDU2 to be Power Failure installed.
Page 47 (per Program 76) (male) Jack DB-9 (male) Modular Adaptor (see wiring diagram) 2 3 4 5 Input Toshiba Part #: PPTC-CLID14 Port Use Program *50 to 6 7 8 9 assign CO lines 1~4 to MLX-41 lines 1~4 respectively. RS-232...
Page 48 DK14 Installation DK14 Wiring Diagrams 1-26 Strata DK I&M 6/00...
Page 49 DK40i Configuration This chapter explains how to configure a Strata DK40i, R4.3 system. It also provides tables for recording the hardware and station devices that make up the system. The DK40i Base and Expansion cabinets provide an extensive number of features for a telephone system of its size.
Page 50: Chapter 2 - Dk40I Configuration Feature Capacities
DK40i Configuration Feature Capacities Feature Capacities The DK40i line, system feature and station capacities are shown in Tables 2-2~2-3. Table 2-1 DK40i System Feature Capacities Features Capacity Amplified Conferencing Auto Attendant (built-in) simultaneous calls in dialing queue Caller ID/ANI Abandoned Call Numbers - stored per station 10~100 Caller ID/ANI Abandoned Call Numbers - stored per system CO Line Groups...
Page 51 4. In the DK40i, BRI station circuits do not use up CO line numbers as in the DK424, R4. Each BRI station circuit uses up to two station ports of system capacity. Toshiba BRI (S/T) station circuits are passive and allow up to two devices to share a circuit.
Page 52: Base Key Service Unit (Ksu)
An optional KSTU2 PCB provides an alternate background music source interface. The music plays through Toshiba telephone speakers, as opposed to the external page speakers. The optional TSIU PCB provides two RS-232 interface ports to connect two of four options: a DKAdmin PC (or external modem for remote maintenance);...
Page 53 1. Each circuit can be set independently for line or station side BRI. 2. Customer-supplied equipment not offered by Toshiba Telecommunication Systems Division. 3. K4RCU provides four DTMF circuits. K5RCU and K5RCU2 provide five DTMF circuits. Also, K5RCU2 provides the Mu law/ A law jumper.
Page 54: Expansion Ksu
Expansion KSU The optional DK40i Expansion KSU has four universal slots which can support Stratagy DK, loop and ground start lines, DID and Tie lines, ISDN BRI lines and stations, Toshiba and analog stations, and option interface PCBs. See Table 2-5 for detailed information on Expansion Unit PCBs.
Page 55 DK40i Configuration Expansion KSU Table 2-5 DK40i Expansion KSU Components (continued) Circuits per PCB Interfaces Connector 4 Caller ID circuits Loop or ground start lines with Caller ID. RCIU2 RJ14C modular Requires: RCOU, RGLU2 or PCOU. 8 circuits with RCIS RCOU 4 CO line circuits (lines) Central office loop start lines...
Page 56: Peripherals
DK40i Configuration Expansion KSU Peripherals An Expansion KSU can support PIOU, PIOUS, RSSU and PEPU PCBs (see Table 2-6 for a list of options). PIOU or PIOUS The PIOU/PIOUS provides one dedicated RS-232 port for Station Message Detail Recording (SMDR) connection to a call accounting device and one of the following: a TTY/RS-232 port which can connect to a customer-provided VM SMDI or external modem for remote maintenance, or to a local PC with DKAdmin connectors for an internal modem (IMDU) for remote maintenance and administration...
Page 57: Telephone Circuit (Port) Types
DK40i Configuration Telephone Circuit (Port) Types Telephone Circuit (Port) Types There are four types of telephone circuits to which stations can be connected: digital, electronic, and standard telephone circuits. Also, there are ISDN (S/T) type telephone circuits, terminal equipment (TE-1) and terminal adaptor circuits. Digital Telephone Circuit Connections The Strata DK40i Base KSU and the PDKU2 PCB each provide eight digital telephone circuits.
Page 58: Electronic Telephone Circuit Connections
DK40i Configuration Telephone Circuit (Port) Types Electronic Telephone Circuit Connections There are no electronic telephone circuits in the Base KSU, and none can be added to it. However, either the PEKU PCB, which has eight electronic telephone circuits, or the PESU, which has four electronic telephone circuits, can be installed in the Expansion KSU.
Page 59: Worksheet 1 - System Pcb Assignment Guide
DK40i Configuration Worksheet 1 – System PCB Assignment Guide Worksheet 1 – System PCB Assignment Guide Customer: Location: This worksheet helps you configure the system. Use the following tables to record the hardware that comprises the system. To ensure that the system port/line capacity is not exceeded, consult Configuration Tables 2-11~2-13 when you fill out the worksheet tables.
Page 60: Base Cabinet Port/Line Capacity Check
DK40i Configuration Worksheet 1 – System PCB Assignment Guide Base Cabinet Port/Line Capacity Check Table 2-11 Strata DK40i Base Cabinet Station Port Configuration Installed (Yes/No) PCB Type Port Type Port Total Motherboard Digital Telephone (8 ports) KSTU2 Standard Telephone (4 ports) TBUU or TBSU circuit #1 ISDN station side (2 ports) TBUU or TBSU circuit #2...
Page 61 DK40i Configuration Worksheet 1 – System PCB Assignment Guide Expansion Capacity Table 2-14 Strata DK40i Expansion PCB Port/Line Capacity Reference Table Expansion PCB Port/Line Type No. of Ports No. of Lines PCOU Loop Start Lines RCOU Loop Start Lines RCOU/RCOS Loop Start Lines RGLU Ground or Loop Start Lines...
Page 62 DK40i Configuration Worksheet 1 – System PCB Assignment Guide Example Configuration Tables Table 2-15 Hardware Configuration Example Base Cabinet Expansion Cabinet Slot Number KSTU2 RBSU/ PCB Type K5RCU2 8 DKTs TBSU None PDKU2 RCOU PIOU RBSS 4 SLT Table 2-16 Strata DK40i Base Cabinet Station Port Configuration Example Installed PCB Type...
Page 63: Configuration Considerations
DK40i Configuration Configuration Considerations Configuration Considerations The following considerations should be taken into account when filling out the tables in “Worksheet 1 – System PCB Assignment Guide” on Page 2-11. Base Cabinet 1. Only one line PCB (TCOU, TDDU, TBSU or TBUU) can be installed in the Base cabinet. 2.
Page 64: Dk40I Isdn
DK40i Configuration Configuration Considerations 6. Speaker OCA and RPCI/DIU data applications can only be installed on digital telephone ports in the DK40i Base KSU and slots 15 and 16 of the DK40i Expansion KSU (24 maximum). 7. RWIU can be installed in any of the expansion cabinet slots (15, 16, 17, and 18) to support up to 8 StrataLink handsets.
Page 65: Worksheet 2 - System Power Factor Check
DK40i Configuration Worksheet 2 – System Power Factor Check Worksheet 2 – System Power Factor Check The DK power supply was engineered for maximum cost efficiency to provide power for the most configurations. Because of this design, some power limitations exist when using old electronic- type telephones, telephone option hardware, or newer PCBs, such as RWIU, TBSU, RBSU/RBSS.
Page 66: System Power Factors Pcb/Telephone Device
DK40i Configuration Worksheet 2 – System Power Factor Check System Power Factors PCB/Telephone Device Use the information in Table 2-20 to complete Tables 2-24 and 2-25. Table 2-20 DK40i PCB’s Power Factors PCB Type +5VDC PF -24VDC PF PCB Type +5VDC PF -24VDC PF K5RCU2...
Page 67: Worksheet Examples
DK40i Configuration Worksheet 2 – System Power Factor Check Worksheet Examples Table 2-22 DK40i Telephone/Device 24 Volt Power Factor Worksheet Example (Base/Expansion KSU) Telephone Devices Quantity 24VDC PF 24VDC Total 2000-series Digital Telephone (any series) 16.0 Cordless Digital Telephone (DKT2004-CT) 2000-series Electronic Telephone 3000-series Electronic Telephone 6000-series Electronic Telephone...
Page 68: Pcb And Power Factor Worksheets
DK40i Configuration Worksheet 2 – System Power Factor Check PCB and Power Factor Worksheets See examples on previous pages. Table 2-24 DK40i Telephone/Device Power Factor Worksheet (Base and Expansion Telephones) -24VDC PF Telephone Devices Quantity Installed -24VDC PF Total 2000-series Digital Telephone (any series) Cordless Digital Telephone (DKT2004-CT) 2000-series Electronic Telephone 3000-series Electronic Telephone...
Page 69: Base/Expansion Ksu Compatibility
DK40i Configuration Base/Expansion KSU Compatibility Base/Expansion KSU Compatibility Expansion Units that are compatible with various Base KSUs are shown in Table 2-26. Table 2-26 Compatible Base KSUs and Expansion Units Expansion Unit Base KSU DK40i DK16e DK16 DK16 DK16e DK40 DK40i X = Expansion Unit is compatible with Base KSU.
Page 70 DK40i Configuration Base/Expansion KSU Compatibility Table 2-27 shows the component compatibility between the Strata DK16 components with the DK16, DK16e, DK40 or DK40i systems. Table 2-27 Strata DK16 Components Strata DK16 Components Compatible Part Description DK16 DK16e DK40 DK40i DKSUB16A DK16 Base Cabinet KSTU1A 4-Standard Telephone Interface Unit...
Page 71: Chapter 3 - Dk40I Installation
DK40i Installation This chapter explains how to install the Strata DK40i, Release 4.3 system. It includes information on site requirements, wiring diagrams, and step-by-step instructions on how to install the unit(s), the ground wiring, AC power cabling, reserve power (battery backup) cabling, and PCB cabling. Inspection 1.
Page 72: Input Power
3-4.) This eliminates interference from branch circuit motor noise or the like, and to prevent accidental power-off. To avoid accidental power turn-off, Toshiba recommends that you do not use an On/Off wall switch on this dedicated AC circuit. For the Strata DK40i, a reserve power source (two customer-supplied 12VDC batteries) may be connected to the system to serve as a power failure backup.
Page 73 Next to television, radio, office automation, or high frequency equipment If reserve power is to be installed for the Strata DK40i, the batteries will require a well-ventilated location close (within nine feet) to the DKSUB40 (the optional Toshiba-supplied battery cable is nine feet in length).
Page 74: Ac Power And Grounding Requirements
DK40i Installation AC Power and Grounding Requirements AC Power and Grounding Requirements The DK40i requires a solid earth ground for proper operation. The AC power cord contains a conductor for the “third-wire ground” provided by Ground 1 Third Wire Ground To AC Power Cord the commercial power outlet.
Page 75: Alternate Or Additional Ground
Figure 3-3). KSU Mounting Considerations The Base KSU and the optional Expansion KSU are both designed to be mounted on a wall or other vertical surface. Toshiba recommends using method 1 or 2 (see Figure 3-4). Prior to Installation 1. Loosen the screws on the front cover and the side cover of the Base KSU, remove the covers...
Page 76: Testing The System's Power Supply
DK40i Installation KSU Mounting Considerations 6. The TCOU or TDDU cards have a green and yellow wire with a two-prong spade on the end. Slip the spade under the second screw from the right on the power supply (see Figure 3-6).
Page 77: Tpsu16 Circuit Breaker Reset Procedure
DK40i Installation KSU Mounting Considerations TPSU16 Circuit Breaker Reset Procedure Case 1 If the AC and DC LEDs on the TPSU16 power supply in the Strata DK40i Base KSU do not light, even though the AC power plug is inserted into the wall outlet and the TPSU16 DC power switch is turned on, the AC overvoltage circuit breaker may have opened.
Page 78: Mounting The Base Ksu
DK40i Installation KSU Mounting Considerations Mounting the Base KSU WARNING! To prevent electrical shock, make sure the power supply switch is turned Off. ➤ To mount the Base KSU 1. Place the Base KSU on the desired location on the mounting surface and mark the location of the four screw holes (there is one on each corner).
Page 79: Mounting The Expansion Ksu
DK40i Installation KSU Mounting Considerations Mounting the Expansion KSU For purposes of identification, the labels appear on the boxes and Expansion KSUs Important! (see Table 3-2). Table 3-2 Expansion Unit Labels DK40i DK40 DK16e DK16 Expansion Unit Box Labels DKSUBI40A DKSUB40A DKSUBT16A DKSUB16A...
Page 80 DK40i Installation KSU Mounting Considerations Method 1 Method 2 Plaster Stud Board Hard Board Stud Plaster Board (1/2 Inch Plywood) Expansion Expansion Base KSU Base KSU 1614 Figure 3-4 KSU Wall Mounting Cover Screws (6) POWER Base Cover Side Cover Six cover screws to be removed before mounting...
Page 81 KSU Mounting Considerations POWER SUPPLY ASSEMBLY TPSU16A Reserve Power MODEL INPUT: AC127V 2.2A 60 HZ OUTPUT: -27.3V 2.8A. -27.3V 0.2A V. 1A 1996-05 00001 TOSHIBA CORPORATION Battery Jack MADE IN DC POWER -24 Volt Circuit WARNING Hazardous voltage inside! Breakers If servicing required remove A.
Page 82 DK40i Installation KSU Mounting Considerations Optional with TCOU (provides Caller ID) TC1U2A FG Screw TDDU1A Install a TCOU, TBSU Install a TCOU, TBSU or TDDU here Install a TCOU, TBSU, TBUU or TDDU here 5220 TBSU1A CO10 CO14 CO11 CO15 TBUU1A CO12 CO16...
Page 83 DK40i Installation KSU Mounting Considerations AC Power Cord Do not route power cord with other cords. Modular Connector Self-Adhesive Rubber Pad Supplied in plastic bag with Base KSU. Amphenol Tie Wrap Clamp RCA Plug Supplied in Tie Wrap plastic bag Amphenol Holder with Base KSU.
Page 84 DK40i Installation KSU Mounting Considerations Base KSU Hinge Mount TB1 (FG2) Expansion KSU Green/Yellow FG2 Wire and Plug (From Expansion KSU – Plugs into TB1 of Base KSU) Ribbon Connector Lock Safety Lock (Supplied with Expansion KSU) Ribbon Cable (from Expansion KSU – Plugs into Expansion Connector (P3) of Base KSU) 2162 Figure 3-9...
Page 85 POWER SUPPLY ASSEMBLY TPSU16A MODEL PULL INPUT: AC127V 2.2A 60 HZ OUTPUT: -27.3V 2.8A. -27.3V 0.2A V. 1A 1996-05 00001 LOCK TOSHIBA CORPORATION DC POWER MADE IN PUSH WARNING UNLOCK Hazardous voltage inside! If servicing required remove A. C. plug.
Page 86 DK40i Installation KSU Mounting Considerations Expansion KSU Slot Lock Slot label Lock Side Cover 4242 Figure 3-11 Expansion KSU Slot Lock The DK16e Expansion Cabinet can be used on the DK40i Base Unit. The DK16e and DK40i Expansion Cabinet slot labels are different from the Program 03 slot numbers. Table 3-3 provides the slot labels and Program 03 slot numbers.
Page 87: Reserve Power Option
A reserve power source (two customer supplied 12VDC batteries) can be connected to the DK40i power supply to ensure uninterrupted system operation in the event of a power failure. A pre- assembled interface cable for installation of the Reserve Power option is available from Toshiba (PBTC-3M), see Figure 3-12.
Page 88: Reserve Power Installation
DK40i Installation Power Failure Emergency Transfer Option Reserve Power Installation 1. Connect the PBTC-3M black jumper wire from the positive terminal of one 12VDC battery to the negative terminal of the second 12VDC battery. See Figure 3-12. 2. Ensure that a serviceable 10-amp fuse is installed in the in-line fuse holder of the PBTC-3M battery cable.
Page 89: Power Supply Removal And Replacement
Figure 3-14). POWER SUPPLY ASSEMBLY TPSU16A MODEL INPUT: AC127V 2.2A 60 HZ OUTPUT: -27.3V 2.8A. -27.3V 0.2A V. 1A 1996-05 00001 TOSHIBA CORPORATION DC POWER MADE IN WARNING -24V Hazardous voltage inside! If servicing required -24V remove A. C. plug.
Page 90: Power Supply Replacement
DK40i Installation Printed Circuit Board (PCB) Installation 2. Unplug reserve battery cable from BATT connector of power supply. 3. Unplug the FG2 plug from the Expansion KSU ground wire. 4. Unplug the DC cable from the DC OUT connector (P16). 5.
Page 91: Expansion Ksu Pcbs
KKYS Automated Attendant K5RCU or K4RCU3 Toshiba recommends installing the Base KSU option PCBs, K5RCU2, K5RCU or K4RCU3 and/ or KSTU2, before mounting the Base KSU on the wall. Install the Expansion KSU per Page 3-9, then install the Expansion KSU option PCBs.
Page 92: Pcb Installation/Power Supply Considerations
DK40i Installation Printed Circuit Board (PCB) Installation PCB Hardware Options Each PCB must be configured for the applicable hardware options prior to installation of the PCB. Configuration instructions for internal hardware options are provided in the individual PCB installation procedures in this chapter and Chapter 10 –...
Page 93: Configuration
DK40i Installation Printed Circuit Board (PCB) Installation K4RCU3, K5RCU and K5RCU2 - DTMF Receiver/ABR Tone Detector Unit System: DK40i Base KSU Circuits per PCB: K4RCU3: four DTMF receivers and four ABR busy tone detectors K5RCU, K5RCU2: five DTMF receivers and five ABR busy tone detectors. Interfaces with: automatic busy redial (ABR) interprets DTMF tones...
Page 94: Kkys Installation
DK40i Installation Printed Circuit Board (PCB) Installation K4RCU3, K5RCU or K5RCU2 KKYS Connector 2165 Figure 3-15 Auto Busy Redial/DTMF Receiver Board (K4RCU3, K5RCU or K5RCU2) Installation KKYS - Auto Attendant System: DK40i Base KSU Circuits per PCB: Interfaces with: optional built-in auto attendant Older Version(s): none The KKYS installs onto the K5RCU2 card in the Base KSU.
Page 95: Kstu2 Configuration
DK40i Installation Printed Circuit Board (PCB) Installation KSTU2 - Four-circuit Standard Telephone Interface Unit System: DK40i Base KSU Circuits per PCB: four standard telephone circuits Interfaces with: standard telephones (no message waiting) other single-line devices alternate BGM source (circuit 4) fax machine voice mail devices Older Version(s):...
Page 96 DK40i Installation Printed Circuit Board (PCB) Installation Port numbers in the Expansion KSU shift by four ports if KSTU2 or TDDU is CAUTION! installed (or removed after it is installed). This determines whether or not the DDCB can be connected on the KCDU in slot 15. KSTU2A 1629 Figure 3-17 Standard Telephone Interface Board (KSTU2)
Page 97 DK40i Installation Printed Circuit Board (PCB) Installation Table 3-5 KSTU2 Controls and Interface Connectors Control/Indicator/Connector Type of Component Description Sets ring generator voltage level for all circuits: Ring voltage jumper plug SW1 3-terminal jumper H = 190V P-P L = 130V P-P Connects to P4 connector on the Connector cable P504 Cable...
Page 98: Tciu2 Installation
DK40i Installation Printed Circuit Board (PCB) Installation TCIU - Caller ID System: DK40i Base KSU (mounts on TCOU) Circuits per PCB: four caller ID circuits Interfaces with: caller ID loop start CO lines Older Version(s): none To receive Caller ID, a TCIU2 circuit must be available to each line. (See Figure 3-20.) To prevent system malfunction, do not install TCIU1 in the DK40i system.
Page 99 DK40i Installation Printed Circuit Board (PCB) Installation Program *52: Assigns stations as owners of Caller ID CO lines. These stations will store the Caller ID telephone numbers received on abandoned (not answered) calls for the lines which they own. Typically all common CO lines are assigned to one designated telephone or attendant console and private lines are assigned to individual private line telephones.
Page 100: Tcou Hardware Options
DK40i Installation Printed Circuit Board (PCB) Installation TCOU - Four-circuit Loop Start CO Line Board System: DK40i Base KSU (mounts on KSU TMAU) Circuits per PCB: four loop start CO line circuits Interfaces with: loop start lines Older Version(s): none The optional TCOU PCB installs onto the TMAU motherboard.
Page 101: Tcou Programming
DK40i Installation Printed Circuit Board (PCB) Installation TCOU Programming Program 03: Code 11 is specified automatically when TCOU is installed. Program 10-1: Enables or disables line-to-line Conference and Direct Inward System Access (DISA). Program 15: Assigns DTMF/Dial Pulse dialing, DISA, and additional attributes to each line. Automatic Release (AR) assignments only need to be made for loop start lines;...
Page 102 DK40i Installation Printed Circuit Board (PCB) Installation P120 1447 Figure 3-21 DK40i Loop Start CO Line Board (TCOU) Table 3-7 TCOU Controls, Indicators, and Connectors Control/Indicator/Connector Type of Component Description CO line connectors 1~4 Modular connector Interface connector for CO line circuits. Modular connector Power Failure Telephone Interface PAD switch SW202, SW302,...
Page 103: Tddu Installation
DK40i Installation Printed Circuit Board (PCB) Installation TDDU - Four-circuit DID Line Digital Telephone Interface Unit System: DK40i Base KSU (mounts on KSU TMAU) Circuits per PCB: four DID line circuits Interfaces with: DID lines Older Version(s): none The optional TDDU PCB installs onto the TMAU motherboard. (See Figure 3-22 Table 3-8 for information on controls, indicators and connectors and...
Page 104 DK40i Installation Printed Circuit Board (PCB) Installation Assigns Immediate or Wink start to DID lines and auto camp-on and no-dial tone return for DID lines. Assigns DID lines to route per DNIS and ANI options (Program 71 and 72) or DID numbers (Program *09).
Page 105 DK40i Installation Printed Circuit Board (PCB) Installation Table 3-8 TDDU Controls, Indicators, and Connectors Control/Indicator/Connector Type of Component Description Lights to indicate DID line circuit is CO line busy LEDs 1~4 Red LED operating. Trunk indicator will not light (DID1~DID4) unless TDDU is connected to a DID line.
Page 106: Tsiu Installation
DK40i Installation Printed Circuit Board (PCB) Installation TSIU - Serial Interface Board System: DK40i Base KSU (plugs into KSU main PCB) Circuits per PCB: two TTY/RS-232 interface ports Interfaces with: SMDR connection for call accounting device customer-provided external modem for local/remote maintenance from a PC with DKi Admin Older Version(s): none...
Page 107 DK40i Installation Printed Circuit Board (PCB) Installation Program 76-2X-Z: Assigns each installed TSIU port to operate at a specified transmission rate. Where X identifies the TSIU Port number (1, 2). Z identifies the TSIU/port transmission rate in bits-per-second (bps): Z=1; 9600 Z=2;...
Page 108: Universal Slot Pcbs
BGM source, off-premises RSTU2 9-58 Interface Unit stations, Toshiba voice mail (Stratagy, Stratagy DK or VP), digital announcement devices for the optional built-in auto attendant feature and customer-supplied voice mail devices. Supports Digital Wireless Handsets: same as PDKU, except no...
Page 109 DK40i Installation Universal Slot PCBs Table 3-9 Universal Slot PCB Descriptions (continued) Title Description Page RBUU/ 2 ISDN BRI, U point circuits (2B+D each). RBUU is the host for the SDN BRI-U Interface 16-31 RBUS RBUS subassembly. Network and/or station side. DK40 and DK424i: 1 circuit/ISDN PRI.
Page 110: Loop Limits
DK40i Installation Loop Limits Loop Limits This section provides the maximum loop lengths for connection of telephones, lines, peripheral equipment, and power supplies. The following information applies to only the Strata DK40i system (see Table 3-10). Diagrams that are applicable to all systems, including the DK40i, can be found in Chapter 10 –...
Page 111: Dk40I Secondary Protection
DK40i Installation DK40i Secondary Protection DK40i Secondary Protection The following diagram (see Figure 3-23) shows where secondary protectors must be installed for outside wiring. Building #1 Building #2 HESB PSTU/KSTU2 Standard RSTU/RSTU2 Telephone RDSU/RSTS HDSS or Electronic or DDSS Digital Telephone DK40i Base Console KSU DKT...
Page 112: Mdf Wiring Diagrams
DK40i Installation MDF Wiring Diagrams MDF Wiring Diagrams Wiring diagrams for the DK40i (listed below) are shown in Figures 3-25~3-27. MDF Wiring to KSU & Amphenol Station and Relay Connectors (KSTU2) MDF Wiring to CO Lines and Digital Telephones (KCDU) MDF Wiring to CO Lines (TCOU and TDDU) Chapter 10 –...
Page 113: Rgn
DK40i Installation MDF Wiring Diagrams CO LINE CABLING BRIDGING NETWORK CLIPS 6 5 4 3 2 1 KCDU 2 3 4 5 CO2 LED CO1 LED MODULAR CORD 66M150 SPLIT BLOCK CO1+2 NETWORK JACK: RJ14C KCDU MODULAR FIC: 02LS2 PIN-OUT JACK STATION CABLING TO KCDU...
Page 114: Or
DK40i Installation MDF Wiring Diagrams RJ14C/RJ11 Network Bridging Modular Jacks Clips Modular Cords or CO4/TCIU4 or CO3/TCIU3 or CO2/TCIU2 or CO1/TCIU1 TCOU Only TCOU TDDU Network Jack RJ11 RJ11 02LS2 02RV2-T Power Failure Standard Telephone 1680 66M150 SPLIT BLOCK Figure 3-27 MDF Wiring to CO Lines (TCOU and TDDU) 3-44 Strata DK I&M 6/00...
Page 115 DK424 Configuration This chapter explains how to configure the Strata DK424 system. The system has a modular design which enables it to support a number of station and CO line configurations. The main component of the system is the common control unit (RCTU) Printed Circuit Board (PCB). The focus of this chapter is a series of worksheets, providing a systematic procedure for determining the system’s size.
Page 116: Chapter 4 - Dk424 Configuration System Configuration
DK424 Configuration System Configuration Base Cabinet The DK424 Base Cabinet provides two designated slots for the RCTU processor and six universal slots for station, line, and feature PCBs. It provides six connectors for expanding the system to a maximum of six Expansion Cabinets. It comes with a Motherboard Jumper Unit (MBJU) installed between the R11 and RCTU slot on the front side of the backplane motherboard.
Page 117: Expansion Cabinets
DK424 Configuration System Configuration DK424 and DK280 Compatibility DK424 cabinets replace DK280 cabinets in the DK product line structure. DK424 Expansion Cabinets began shipping in June 1995 and DK424 Base Cabinets in February 1997. All old DK280 Release 1~3 processors and DK280 Base/Expansion Cabinets can be mixed with new DK424 Base and Expansion Cabinets with the following criteria (see Tables 4-2 and 4-3):...
Page 118: Designated Speaker Oca, Diu Data, And T1 Slots
DK424 Configuration System Configuration DK424 Expansion Cabinets provide eight universal slots in one configuration only: when connected to a DK424 Base Cabinet controlled by an RCTUE/F processor (MBJU jumper must be removed - see installation for details). DK424 cabinets provide six universal slots in all other configurations.
Page 119: Dk280 To Dk424 Upgrades
DK424 Configuration System Configuration Table 4-4 DK424 or DK280 Base Cabinet with MBJU Removed Cabinet Total Universal PDKU2 Data and Speaker RDTU /Vacant Slots Slots OCA Slots Type DK424 (base) 11, 12, 13, 14, 15, 16 13/14 15/16 DK280 21, 22, 23, 24, 25, 26, 21/22 23/24 25/26...
Page 120: Features Capacities
DK424 Configuration Features Capacities Features Capacities The features and capacities of DK424 system processors are provided in Tables 4-6~4-10. Table 4-6 System Feature Capacities DK424 Features DK14 DK40i RCTUA RCTUBA/BB RCTUC/D RCTUE/F Amplified Conferencing Auto Attendant (built-in) simultaneous announcements Caller ID/ANI/CNIS Abandoned Call Numbers: 10~100 10~100 10~100...
Page 121 DK424 Configuration Features Capacities Table 4-7 Line Capacities and Universal Printed Circuit Board Slots DK424 Lines and PCB Slots DK14 DK40i RCTUA RCTUBA/BB RCTUC/D RCTUE/F Universal slots CO lines – loop start CO lines – ground start DID lines (analog) Tie lines (analog) T1 (DS-1) lines each) ISDN BRI (S/T or U) B channel lines...
Page 122: System Capacity
DK424 Configuration Features Capacities System Capacity The number of CO lines and stations needed determine the size of the system. Tables 4-9 4-12 show the station and line capacities for eight-port RCOU/RCOS CO line PCBs. There is a trade-off between stations and lines. Every group of eight stations installed decreases the CO line capacity of the system by eight, and vice versa.
Page 123 DK424 Configuration Features Capacities Table 4-10 CO Loop Start Analog Lines with Caller ID Maximum Capacities 1 Cabinet 2 Cabinets 3 Cabinets 4 Cabinets 5 Cabinets 6 Cabinets 7 Cabinets RCTUA RCTUBA/BB RCTUC/D RCTUC/D RCTUC/D RCTUC/D RCTUE/F Lines Stations Lines Stations Lines Stations...
Page 124 (two simultaneous calls maximum per BRI circuit). Each BRI-U circuit supports one TE-1 or TA device. 2. Maximum BRI capacity. 3. Conventional stations include Toshiba digital and electronic telephones, or attendant consoles, standard telephones and devices. 4. BRI S/T circuits are available with RBSU/RBSS PCBs and BRI-U circuits are available with RBUU/RBUS PCBs. ISDN BRI PCBs will be available with a future release of DK424 software.
Page 125 (two simultaneous calls maximum per BRI circuit). Each BRI-U circuit supports one TE-1 or TA device. 2. Maximum BRI capacity. 3. Conventional stations include Toshiba digital and electronic telephones, or attendant consoles, standard telephones and devices. 4. BRI S/T circuits are available with RBSU/RBSS PCBs and BRI-U circuits are available with RBUU/RBUS PCBs. ISDN BRI PCBs will be available with a future release of DK424 software.
Page 126: Printed Circuit Boards
DK424 Configuration Printed Circuit Boards Printed Circuit Boards The system interfaces with CO lines, stations, and peripheral devices via PCBs that plug into the Base and Expansion Cabinet slots and subassembly PCBs, that mount onto the plug-in type PCBs. Refer to Table 4-17 for a list of station and console PCBs supported by the DK424.
Page 127 DK424 Configuration Printed Circuit Boards Table 4-17 PCB Circuits, Interface Options and Connectors (continued) Subassembly Circuits Interface Options Connector 4 CO line circuits (lines) RCOU CO loop start lines With RCOS: 8 CO line circuits (lines) RJ14C modular attaches to Provides four additional Loop 1 RCOS subassembly per RCOS...
Page 128 DK424 Configuration Printed Circuit Boards Table 4-17 PCB Circuits, Interface Options and Connectors (continued) Subassembly Circuits Interface Options Connector Without RSTS: Digital: same as PDKU, except 2 standard telephone/ no DDSS console 4 digital telephone circuits RDSU 25-pair amphenol Standard: same as RSTU With RSTS: (standard Message Waiting not 4 standard telephone/...
Page 129 DK424 Configuration Printed Circuit Boards Table 4-17 PCB Circuits, Interface Options and Connectors (continued) Subassembly Circuits Interface Options Connector Provides up to four interface ports (RS-232 and modem) for system interface with: RSIS, RS-232 Up to 3 RSISs RMDS (1200 or 2400 bps) interface One 3-pair modular ...or...
Page 130: Rkys Feature Key Upgrades
DK424 Configuration Printed Circuit Boards RKYS Feature Key Upgrades The system can be upgraded for built-in AA, Automatic Call Distribution (ACD), Software Management Information System (SMIS) for ACD with feature keys that attach to the common control unit. See Table 4-18 for a list of features provided by RKYS feature keys.
Page 131: Telephones
Telephones Telephones The DK424 system supports Toshiba Proprietary Digital (DKT) and older series Electronic Telephones (EKTs). Standard telephones (500 or 2500 series) and devices that require a standard telephone line interface (fax, modem, VM, etc.) can also be connected to DK424.
Page 132: Direct Station Selection (Dss) Consoles And Door Phones (Mdfbs)
DK424 Configuration Direct Station Selection (DSS) Consoles and Door Phones (MDFBs) Direct Station Selection (DSS) Consoles and Door Phones (MDFBs) Up to 12 door phones can be installed in a system with DK424 RCTUB, RCTUC/D and RCTUE/F, nine with RCTUA. Each is connected to a DDCB or HDCB door phone control box. Table 4-20 for door phone configuration considerations.
Page 133: Ac And Reserve Power Hardware
1. High current carrying capacity cord for application where local electric codes (or user) requires only one AC cord to exit four or more cabinets. Toshiba highly recommends using the RPSB2 for two-cabinet installations. Floor Mount Installation Hardware Floor mounting DK424 requires RFIF and RCCB hardware assemblies; wall mounting DK424...
Page 134: Worksheets
DK424 Configuration Worksheets Table 4-22 Cabinet Power, Reserve Power, and Floor Mount Hardware Assemblies (continued) Assembly Description Function Used for seven cabinet installations only. Provides long data cable to Cabinet 7 Cable Kit - connect the sixth Expansion Cabinet to the DK424 Base Cabinet. RC7C1A-1.7M Data and Battery Provides a long battery cable to connect RBDB2 battery distribution box to...
Page 135: Worksheet 1 - System Pcb (Slot) Requirements
DK424 Configuration Worksheet 1 – System PCB (Slot) Requirements Worksheet 1 – System PCB (Slot) Requirements Customer Location Digital Ports Required Digital Telephones (DKTs) 2010-H 2010-SD 2020-S 2020-SD 2004-CT 2001-SLT WRLS-HS 1020-H 1020-SD Total Digital Telephones (DKTs) 1 port per Digital Telephone (1 X Total) Total DDSS Consoles 1 port per Digital DDSS Console (1 X Total) Total PDIU-DS...
Page 136: Standard Ports Required
DK424 Configuration Worksheet 1 – System PCB (Slot) Requirements Standard Ports Required Standard Telephones On Premise Off Premise Total Standard Telephones 1 port per Standard Telephone (1 X Total) Total Analog Wireless Handsets 1 port per Analog Wireless Handset (1 X Total) Total Voice Mail Ports 1 port per Voice Mail Port (1 X Total) Total Fax or Modem Devices...
Page 137: Station Pcbs/Slots Required
DK424 Configuration Worksheet 1 – System PCB (Slot) Requirements Station PCBs/Slots Required Total digital ports divided by 8 (round up) = Total PDKU2 PCB slots required Notes PDKU2 provides eight digital telephone ports (circuits). Circuit 5 (when associated with ports 004, 012, 020, and 028) can only interface with a DDCB.
Page 138: Co Line Pcbs/Slots Required
DK424 Configuration Worksheet 1 – System PCB (Slot) Requirements CO Line PCBs/Slots Required Determine analog loop start line PCB slot requirements. Total loop start lines (with/ without Caller ID) divided by 8 (round up) Total RCOU/RCOS PCBs (slots) required Total loop start lines (with/without Caller ID) divided by 4 (round up) Total RGLU2/RCOU/PCOU PCBs (slots) required (PCOU existing) Total analog loop start line PCB slots required Notes...
Page 139 DK424 Configuration Worksheet 1 – System PCB (Slot) Requirements Notes REMU provides four E&M Tie trunks (Type I or II signaling, Wink or Immediate Start, 2- or 4- wire transmission). The PEMU1 can also be used. The PEMU only provides Type 1 signaling, 2- or 4-wire transmission and Immediate Start.
Page 140: Attendant Console Slots Required
DK424 Configuration Worksheet 1 – System PCB (Slot) Requirements Attendant Console Slots Required ➤ Enter one slot for each attendant console required (1~4 consoles maximum). Total RATU PCB slots required PIOU/PIOUS/RSIU/RSSU Option Slots Required ➤ Enter number of option PCBs required. Total needed for MIS for ACD (required new) Total needed for remote/local maintenance with DKi Admin/DKi Backup PC Total needed for SMDI...
Page 141: Worksheet 2 - System Cabinet Assignment Guide
DK424 Configuration Worksheet 2 – System Cabinet Assignment Guide Worksheet 2 – System Cabinet Assignment Guide DK424 and DK280 Base and Expansion Cabinets are interchangeable. The only system considerations are: OCA/RPCI configuration requirements Channel (8, 16, and 24) RDTU (T1/DS-1 interface) slot configuration requirements Number of system slots required.
Page 142: Worksheet 3 - System Pcb Assignment Guide
DK424 Configuration Worksheet 3 – System PCB Assignment Guide Worksheet 3 – System PCB Assignment Guide Fill in Worksheet 3 by recording PCBs in the following order (see Worksheet 1 for PCB type and quantities): 1. Write in the Cabinet Type. 2.
Page 143 DK424 Configuration Worksheet 3 – System PCB Assignment Guide Cabinet 1 (Type: RCTU PCB Type Port Nos. Line Nos. Option/Note Cabinet 2 (Type: PCB Type Port Nos. Line Nos. Option/Note Cabinet 3 (Type: PCB Type Port Nos. Line Nos. Option/Note Cabinet 4 (Type: PCB Type Port Nos.
Page 144: Remote Cabinet Configuration Guidelines
DK424 Configuration Worksheet 3 – System PCB Assignment Guide Remote Cabinet Configuration Guidelines Several new items must be considered when configuring a system with Remote Cabinets. 1. Each location must be configured independently. Break down the line, trunk and service circuits by locations and use the rules provided elsewhere in this chapter to determine the required quantities of cards.
Page 145: Worksheet 4 - Option Configuration Guide
DK424 Configuration Worksheet 4 – Option Configuration Guide Worksheet 4 – Option Configuration Guide Number Option Comments Required An RRCS (-4, -8 or 12 DTMF receiver circuits) must be installed on the RCTUA, RCTUB, RCTUBA/BB, RCTUC/D, or RCTUE/F if the customer has: DTMF DID, Tie, ANI, DNIS, DISA lines (remote change of call forward destination), DNIS RRCS PCB External Call Routing, using DTMF standard telephones, or voice mail-type...
Page 146 RBDB2 battery distribution box to the Base Cabinet power supply. Refer to Toshiba Stratagy or VP documentation for detailed information about the Stratagy or VP VM machines and to C2 of Worksheet 2 in this chapter for DK424 VM port Voice Mail requirements.
Page 147 DK424 Configuration Worksheet 4 – Option Configuration Guide Number Option Comments Required PC Attendant Consoles (with RATI and These features require customer-supplied personal computers. See feature user RATHC) guides for individual personal computer requirements. DKi Admin/ Backup SMIS for ACD Other Customer- supplied Items Telephone...
Page 148 DK424 Configuration Worksheet 5 – System Power Factor Check Worksheet 5 – System Power Factor Check The Strata DK power supply was engineered for maximum cost efficiency to provide power for the most configurations. Because of this design, some power limitations exist when using old electronic-type telephones and/or telephone option hardware.
Page 149: Worksheet 5 - System Power Factor Check
DK424 Configuration Worksheet 5 – System Power Factor Check Table 4-23 PCB and Power Supply Power Factors (continued) PCB Type +5VDC -24VDC Notes RCTUB RCTUBA/BB RCTUC/D RCTUE/F 10.0 RDDU RDSU (-24VDC) With 4 DKTs and 4 SLTs. RDSU + R48S (-48VDC) RDTU REMU2/PEMU RGLU1A/2A...
Page 150: Telephone/Device Power Factors
DK424 Configuration Worksheet 5 – System Power Factor Check Telephone/Device Power Factors The power supply of each cabinet supplies a limited amount of power. For each cabinet, calculate the total Telephone/Device PF and add it to the appropriate cabinet in “Cabinet Power Factor, PCB/Telephone Device”...
Page 151 DK424 Configuration Worksheet 5 – System Power Factor Check Expansion Cabinet (5) Expansion Cabinet (6) Expansion Cabinet (7) Telephone/Device Qty. Total Qty. Total Qty. Total Digital Telephone (DKT, any series) 1~120 Telephones x 1.0 = x 1.0 = x 1.0 = 121~240 Telephones x 0.6 = x 0.6 =...
Page 152 DK424 Configuration Worksheet 5 – System Power Factor Check Cabinet Power Factor, PCB/Telephone Device Calculate the total PF of each cabinet (must be less than 65). See Worksheet 2, Table 4-9 for PCB quantity and type, and Table 4-23 for PF numbers. The Total Cabinet PF must not exceed the limits shown in Max.
Page 153: Chapter 5 - Dk424 Installation
DK424 Installation This chapter explains how to install the Strata DK424 system. It includes information on site requirements and provides installation instructions for various cabinet configurations. It also explains how to install ground wiring, AC power cabling, reserve power (Battery Backup) cabling, and Printed Circuit Board (PCB) cabling.
Page 154: Site Requirements
DK424 Installation Site Requirements Site Requirements Input Power The DK424 requires an input power source of 115VAC ± 10VAC, 50/60 Hz, 17.5 amps. The system requires one or two AC outlets that must be dedicated to system use, fused, and grounded. DK424 expansion cabinets installed at remote locations require their own 115VAC + 10VAC, 50/ 60 Hz power sources.
Page 155 DK424 Installation Site Requirements Front View Top View 14.5" 23.6" Wall 24" 23.6" 9.75 " Cabinets Base 24" Cabinet Expansion Cabinet Wall 36" Expansion Cabinet Expansion Cabinet 78" Expansion Cabinet Expansion Minimum Clearance Requirements Cabinet (Wall Mounting) Expansion Cabinet 6" Floor Front View Top View...
Page 156: Electrical/Environmental Requirements And Characteristics
DK424 Installation Site Requirements Electrical/Environmental Requirements and Characteristics Table 5-1 for the DK424 electrical/environmental requirements and characteristics. Table 5-1 Summary of Electrical/Environmental Characteristics DK424 Primary Power ± Input AC 115VAC 10VAC AC amps for seven-cabinet system 20 amp circuit AC frequency 50/60 Hz Watts per cabinet (continuous) Watts for seven-cabinet system (continuous)
Page 157: Cable Lengths
DK424 Installation Site Requirements Cable Lengths In a single site installation, the Base and optional Expansion Cabinets must be placed within the allowed maximum distance of each other as designated by Table 5-2. Table 5-2 Station Loop Requirements Max Loop No.
Page 158: Network Requirements
RDTU Network Channel Interface Codes: 04DU9-BN, 04DU9-DNZZ, 04DU9-1SN, 04DU9-1KN, 04DU9-1ZN. 3. For information on how to order ISDN PRI/BRI circuits, you should refer to the Toshiba ISDN Training CBT. ISDN circuits may require a customer-provided CSU for PRI and/or Terminal Adapter or Network Terminal units for BRI. In U.S. CSU/TAs must be UL-listed in the U.S.
Page 159: Cabinet Installation Considerations
DK424 Installation Cabinet Installation Considerations Cabinet Installation Considerations The Base (DKSUB424) and Expansion Cabinets (DKSUE424) can be wall or floor mounted. To make it easier to add cabinets (after the initial installation) when a customer needs to expand, install the Base Cabinet on top for wall-mount installations and on the bottom for floor-mount installations.
Page 160: Power Supply Installation
DK424 Installation Power Supply Installation Power Supply Installation The Base and Expansion Cabinets are shipped from the factory without the power supply installed. The DK424 cabinets use the same power supply (RPSU280 and/or RPSU424) as the DK280. RPSU280 and RPSU424 are fit, form, and functionally the same. They can be Note interchanged and mixed in DK280 and DK424 systems.
Page 161 DK424 Installation Power Supply Installation Plastic Bag with Four Power Supply Mounting Screws Supplied with each Cabinet Shift cover left to remove front cover. Intercabinet Power Supply Ground Wire (Supplied with each Expansion Cabinet) Top Cover (Base Cabinet Only) Loosen four screws to remove the top cover: Note: Do not remove the top...
Page 162 DK424 Installation Power Supply Installation DC Out Cable and Plug PCTU Top (2) Mounting Holes Bottom (2) Mounting Holes RCTU 4251 FG Wire and Spade Lug (Functional Ground) Jumper with wire must be installed only in base cabinet power supply using this Power Supply connector DC OUT...
Page 163: Power Supply (Rpsu280 Or Rpsu424) Removal
DK424 Installation Wall Mounting Power Supply (RPSU280 or RPSU424) Removal 1. Remove the front and right side covers (Figures 5-2 and 5-3) from the cabinet where the power supply will be removed. Remove the right side covers of other cabinets as necessary to disconnect wiring.
Page 164: Expansion Cabinet Installation (Dksue424)
Figure 5-11). 15. Reinstall the front cover, top cover, and side covers onto the cabinet. Expansion Cabinet Installation (DKSUE424) Toshiba recommends installing cabinets (see Figures 5-5~5-10 and 5-27) from the top Note down, with the Base Cabinet on top, the first Expansion Cabinet below it, the second Cabinet below that, etc.
Page 165 DK424 Installation Wall Mounting 10. Reinstall covers onto cabinets. Wall 16 in. Dealer Supplied #12 X 1.25" Wood Screws (4 Screws per Cabinet) Back Cover 1455 F r o Figure 5-4 DK424 Cabinet Mounting Surface Diagram (Directly on the Wall) 5-13 Strata DK I&M 6/00...
Page 166 DK424 Installation Wall Mounting Locating Parts Plaster Board Wall 3/4" Plywood Backboard #12 X 1.25" Wood Screws (As many as necessary to secure plywood backboard) Dealer Supplied #12 X 1.25" Wood Screws (4 Screws Per Cabinet) Back Cover 6.5 ft. (for seven cabinets ) 6 inches between F r o...
Page 167 DK424 Installation Wall Mounting Top Cover (Base Cabinet Only) Loosen four screws to remove the top cover: Note Do not remove the top cover if the Base Cabinet is the top cabinet. Front Cover Remove this screw to remove the front cover Right Side Cover Loosen two screws...
Page 168 DK424 Installation Wall Mounting Marking Hole I N . Trace Upper Arch 9 . 9 I N . Back Cover 1459 Figure 5-7 DK424 Back Cover Mounting Holes Hang cabinet on back cover then slide to right. Hanger Back Cover Hanger Hole Back Cover Mounting Strip...
Page 169 DK424 Installation Wall Mounting Right Side AC Power Cables Front Bonding Connection Plates (Required for all wall mounted expansion cabinets on both right and left sides) RPSB1 or RPSB2 Power Strip To AC Outlet 1462 Figure 5-9 Right Side View of Cabinet Interior “Outlet Strip (RPSB1 and RPSB2) Installation”...
Page 170 DK424 Installation Wall Mounting Cab 2 Cable Left Side Base Cabinet Cable Guard Screw Cable Guard PCB Cable Data Cables Expansion Cabinet Front Data Cable Door (shown open) Expansion Cabinet 5342 Bonding Connection Plate (required for all wall mount To MDF expansion cabinets) Remote Cabinet Cable feed through hole...
Page 171 DK424 Installation Wall Mounting RCTU Printed Circuit Board Cables CABINET NO. S _ 1 S _ 2 S _ 3 S _ 4 S _ 5 S _ 6 S _ 7 S _ 8 1848 Figure 5-11 Front View of DK424 Cabinet Interior 5-19 Strata DK I&M 6/00...
Page 172 DK424 Installation Wall Mounting 25-Pair Knock Out Plastic Amphenol Cables A. Cables Run Out of Top of To MDF Cabinet(s) B. Cables Run Out of Side of Cabinet(s) C. Cables Run Out of Bottom of Cabinet(s) 25-Pair Amphenol To MDF Cables 25-Pair To MDF...
Page 173: Cabinet Floor Mounting
DK424 Installation Cabinet Floor Mounting Cabinet Floor Mounting One or Two Cabinets 1. Remove front, side, and top covers from cabinet(s) (Figure 5-2). Remove plastic locating parts from all cabinet back covers using a Phillips screwdriver (Figure 5-6). 2. Make sure that cabinet power supplies (RPSU280) are installed per “Power Supply Installation”...
Page 174 DK424 Installation Cabinet Floor Mounting 7. For systems with just three cabinets, secure the floor fixtures (already attached to the bottom cabinet) to the floor with the customer-provided floor bolts. 8. Refer to the following sub-sections and anchor the system to concrete, wood, or computer room floor.
Page 175 DK424 Installation Cabinet Floor Mounting Top Cabinet Wall Securing Brackets (RWBFIA) (Left and Right Side) Front (2) Back (2) Mounting Mounting Screws Provided Screws with RFIF Kit Provided with RFIF Kit Third Cabinet Wall Securing Bracket (RWBF1A) (Left and right side) Bottom Wall RFMF Securing Bracket...
Page 176 DK424 Installation Cabinet Floor Mounting RWBF RWBF RWBF RWBFs are used on left and right sides, wherever indicated RWBF “A” Front two RWBF screws left and right sides RWBF RWBF RWBF RWBF “B” Back two screws left and right sides Customer- supplied anchor bolts...
Page 177 DK424 Installation Cabinet Floor Mounting Bolt Cabinets to a Concrete Floor 1. Mount the DK424 Base Cabinet on Floor Mount Fixtures (see Figures 5-13 and 5-16). 2. Position the Base Cabinet at the selected installation location. 3. Mark the floor where holes will be drilled. Move the Base Cabinet prior to drilling. Cover the Base Cabinet with a drop cloth to protect the power equipment from dust Note created during drilling.
Page 178 DK424 Installation Cabinet Floor Mounting Bolt Cabinets to a Computer Room Floor Base Cabinet BFIF (Floor mount Bolt fixture) Lockwasher Wooden Floor 1468 Figure 5-17 Floor Mount Installation – Wooden Floor 1. Mount the DK424 Base Cabinet on Floor Mount Fixtures (RFMF). See Figures 5-13 and 5-18.
Page 179 DK424 Installation Cabinet Floor Mounting Bottom Cabinet BFIF (Floor mount fixture) Floor Tiles Flat Washer Lock Washer Lead Anchors Hex Nut Concrete 1469 Figure 5-18 Floor Mount Installation – Computer Room Floor Mount Cabinets to Computer Room Floor (Unbolted) 1. Make sure that cabinet power supplies (RPSU280) are installed per “Power Supply Installation”...
Page 180: Cabinet Removal - Floor-Mounted Systems
DK424 Installation AC Power and Grounding Requirements 10. Install ground wiring, AC and reserve power cabling, and PCB cabling per the “Recommended Installation Sequence” on Page 5-7. 11. Fill out cabinet/slot identification labels on each cabinet (see Figure 5-11), then reinstall covers on the cabinets.
Page 181: Ac Power And Third Wire Ground Test
DK424 Installation AC Power and Grounding Requirements AC Power and Third Wire Ground Test Test each “third wire ground” separately for continuity by either measuring the resistance between the third prong terminal (earth ground) and a metal cold water pipe (maximum: 1 ohm) or by using a commercially available earth ground indicator.
Page 182: Intercabinet Ground
DK424 Installation AC Power Cabling Installation Intercabinet Ground Connect intercabinet ground wires (supplied with each cabinet) between cabinets in systems with two or more cabinets (Figures 5-21 and 5-22). AC Power Cabling Installation The system requires an input power source of 50/60 cycles, 115VAC ± 10VAC, and up to 17.5 amps AC to operate.
Page 183: Ac Power For Three Or More Cabinets (Wall Mount)
DK424 Installation AC Power Cabling Installation AC Power for Three or More Cabinets (Wall Mount) Local electrical codes specify that a maximum of one or two AC power cords from the system can be plugged into wall outlets. Systems with three or more cabinets must be equipped with power strips (RPSB1 or RPSB2) to adhere to this requirement.
Page 184: Reserve Power Installation
DK424 Installation Reserve Power Installation Reserve Power Installation Two or four customer-supplied, 12VDC batteries (80 amp hours maximum) can be connected to the system as a power failure backup. In the event of a power failure, the system automatically switches over to battery power without any interruption to existing calls or other normal system functions.
Page 185: Reserve Power For One Or Two Cabinets (Wall Mount)
DK424 Installation Reserve Power Installation Reserve Power for One or Two Cabinets (Wall Mount) 1. Connect the black jumper wire (supplied with the PBTC-3M cable) from the positive terminal of one 12VDC battery to the negative terminal of the second 12VDC battery (Figure 5-20).
Page 186: Reserve Power/Ac Wiring For Three Or More Cabinets (Floor Mount)
DK424 Installation Reserve Power Installation Reserve Power/AC Wiring for Three or More Cabinets (Floor Mount) Floor-mounted systems with three or more cabinets require a Conduit Connection Box (RCCB) to connect reserve power cabling and AC power cabling to the system. Only a qualified electrician can install cabling between the reserve power source and AC power cabling to the conduit connection box.
Page 187 DK424 Installation Reserve Power Installation RPSB280 Power Supply - Front View Right Side View PBTC-3M Cable to BATT Connector of Cabinet No. 1 Power Supply DC OUT in Cabinet 1 POWER RPSB2 DKSUB ‹ -24V (see Important DKSUE ‹ White Wire note below) PBTC-3M BATT...
Page 188 DK424 Installation Reserve Power Installation ONEAC 6-AP RPSU280A or 6-DP CAB 1 MBJU Solid State (see Note below) Secondary AC IN Protectors Jumper Unit Insulated RPSU280A AWG #6 Wire Ground Maximum Frame Ground Wire “B” Length: 60 Feet Screw (FG) AC IN Data Cables CAB 2...
Page 189 DK424 Installation Reserve Power Installation ONEAC 6-AP RPSU280A or 6-DP CAB 1 MBJU Solid State (see Note below) Secondary AC IN Protectors Jumper Unit Insulated RPSU280A AWG #6 Wire Ground Maximum Frame Ground Wire “B” Length: 60 Feet Screw (FG) AC IN Data Cables CAB 2...
Page 190 DK424 Installation Reserve Power Installation RBDB1 or RBDB2 + – + – (shown with BATT cover on) (RBDB2 only) Remove three side screws to Remove RBDB1A loosen cover three side F1 (250V, 12 amps each) screws to RBDB2A remove cover RBDB1 (6 cabinets) or RBDB2 (7 cabinets) (Shown with cover off)
Page 191 DK424 Installation Reserve Power Installation Right Side View DC OUT To “BATT” Connector RPSU 280 POWER DKSUB ➜ -24V Top Cabinet DKSUE ➜ RBTC1A-1.5M BATT Cable To “BATT” Connector RPSU 280 Cabinet 2 AC IN Power Cord To “BATT” Connector RPSU280 Power Supply RPSU 280 Front View...
Page 192 DK424 Installation Reserve Power Installation Right Side View To “BATT” Connector RPSU 280 Top Cabinet DC OUT To “BATT” Connector POWER RPSU 280 DKSUB ➜ -24V Cabinet 2 DKSUE ➜ RBTC1A-1.5M BATT Cable To “BATT” Connector RPSU 280 Cabinet 3 AC IN Power Cord...
Page 193 DK424 Installation Reserve Power Installation 2-Batteries/1~7 Cabinets (with RBDB2) 2-Batteries/1-Cabinet (without RBDB) RBTC1A-2M 2 12 Volt 4 White Wire 12 Volt 4 Base Cabinet Cable (6.5 ft) Batteries Batteries 80 AMP/ RPSU 280 BATT 80 AMP/ HR Each Cconnnector – 3 cables for HR Each 10A Fuse...
Page 194 DK424 Installation Reserve Power Installation RCCB1 or RCCB2 (Shown with cover on) Third cord is on RCCB2 only Side View of RCCB RCCB1 (3~6 Cabinets) RCCB2 (7 cabinets) Loosen top two cover screws to remove cover To RBDB or RBDB2 (Battery Distribution Box) Right Side View Loosen bottom two cover...
Page 195 DK424 Installation Reserve Power Installation (Maximum configuration: Cabinet 1 (top) ~ Cabinet 6 (bottom) right-hand side view) Right Side View Cabinet 1 DC OUT POWER DKSUB ➜ -24V DKSUE ➜ BATT RBTCIA-1.5M Cable from RBDB Cabinet 2 (etc) AC Cord AC IN from RPSB...
Page 196 DK424 Installation Reserve Power Installation RPSU280A Seventh Cabinet CAB 1 Cabinet 1 BATT Cable BATT BASE MBJU (Base) supplied with Jumper Unit RCTC1A-1.7M Data Cable #1~6 AC IN supplied with AC Cable Expansion RPSU280A Cabinets Cabinet 2 BATT (Expansion) AC IN RPSU280A Cabinet 3 BATT...
Page 197: Printed Circuit Board (Pcb) Installation
DK424 Installation Printed Circuit Board (PCB) Installation Printed Circuit Board (PCB) Installation This section provides procedures for the installation of DK424 Base and Expansion Printed Circuit Boards (PCBs). It includes installation instructions, optional configuration information, wiring, and programming considerations for each PCB. The DK424 system Base and Expansion Cabinets are shipped empty.
Page 198: Rctua, Rctuba/Bb, Rctuc/D, Rctue/F Common Control Units
(ABR) and interfaces with optional RRCS DTMF receivers, feature keys (RKYS1, 2, or 3) for Auto Attendant (AA), Automatic Call Distribution (ACD), Management Information System (MIS) for ACD, Toshiba proprietary RS-232 and SMDI voice mail interfaces. ACD and attendant consoles requires the RCTUBA/BB, RCTUC/D and RCTUE/F processors.
Page 199: Maximum Line Capacities
DK424 Installation RCTUA, RCTUBA/BB, RCTUC/D, RCTUE/F Common Control Units Heartbeat LED Heartbeat LED To RSIU if installed To RSIU if installed RCTUD only RCTUD only RCTUBA RCTUBB, RCTUBA RCTUBB, RCTUA, RCTUA, RCTUC or RCTUD RCTUC or RCTUD Slot R11 Slot RCTU (Base Cabinet) Slot R11 Slot RCTU (Base Cabinet) 4310...
Page 200: Internal Hardware Options
DK424 Installation RCTUA, RCTUBA/BB, RCTUC/D, RCTUE/F Common Control Units Additionally, each of the common control units can support a separate set of features. Refer to Chapter 4 – Configuration for more information. Each of the common control units (except RCTUBB) may be equipped with an RRCS (4, 8, or 12) to interpret Dual-Tone Multi-Frequency (DTMF) signals transmitted from Tie/DID lines, built-in AA and standard telephone ports.
Page 201 DK424 Installation RCTUA, RCTUBA/BB, RCTUC/D, RCTUE/F Common Control Units Backplane Connector TOSHIBA RKYS_A RCTUD Only CBRUK1A RCTU A, B, BB, D or F (Soldered on RCTU) 1956 Figure 5-30 RKYS Feature Key Installation Music-on-hold/Background Music Volume Control (External Options) Each of the common control units (except RCTUBB, RCTUD and RCTUF) has a trim...
Page 202 DK424 Installation RCTUA, RCTUBA/BB, RCTUC/D, RCTUE/F Common Control Units ➤ To install an RRCS onto RCTUA, RCTUBA/BB, RCTUC/D, or RCTUE/F ➤ Mate RRCS connectors J1, J2, J3, and J4 (see Figure 5-31) with the applicable RCTU PCB. Apply firm, even pressure to the RRCS to ensure proper mating of the connectors. RCTUA connectors are P2, P3, P4, P5.
Page 203: Rctu Installation
DK424 Installation RCTUA, RCTUBA/BB, RCTUC/D, RCTUE/F Common Control Units RCTU Installation CAUTION! 1. Do not remove the plastic insulation shield from the back of the RCTU PCB. If the shield comes off, do not allow the back of the PCB to contact metal. 2.
Page 204: Dk280 To Dk424 Base Cabinet Upgrade Considerations
4, 8, 16, or 24, depending on the PCBs installed in S_7 and/or S_8. Toshiba recommends moving the existing 25-pair and modular cables backward, in order, to the newly installed PCBs to keep the port and CO line numbers matched with the cable pairs.
Page 205 DK424 Installation RCTUA, RCTUBA/BB, RCTUC/D, RCTUE/F Common Control Units Table 5-7 RCTUA Controls, Indicators, and Interface Connectors Control/Indicator/Connector Type of Component Description Interface connector for optional DTMF receiver subassembly (RRCS). DTMF Receiver Connector P2 10-pin male connector Used in conjunction with P3, P4 and P5. DTMF Receiver Connector P3 6-pin male connector Used in conjunction with P2, P4 and P5.
Page 206 DK424 Installation RCTUA, RCTUBA/BB, RCTUC/D, RCTUE/F Common Control Units Table 5-8 RCTUBA Controls, Indicators, and Interface Connectors Control/Indicator/Connector Type of Component Description RCTUBA ribbon cable Connector Connector and ribbon Ribbon cable connector for connection to cable RCTUBB. Used in conjunction with P2. Interface connector for optional DTMF receiver DTMF Receiver Connector P3 10-pin male connector...
Page 207 DK424 Installation RCTUA, RCTUBA/BB, RCTUC/D, RCTUE/F Common Control Units Table 5-9 RCTUBB Controls, Indicators, and Interface Connectors Control/Indicator/Connector Type of Component Description Connector for ribbon Connector for RCTUBA ribbon cables. Used Connector P2 cables with P2. Connector for ribbon Connector for RCTUBA and RSIU ribbon Connector P3 cables cable.
Page 208 DK424 Installation RCTUA, RCTUBA/BB, RCTUC/D, RCTUE/F Common Control Units Table 5-10 RCTUC3 Controls, Indicators, and Interface Connectors Control/Indicator/Connector Type of Component Description RCTUC Ribbon Cable Connector Connector and ribbon Ribbon cable connector for connection to cable RCTUD. Used in conjunction with P2. Interface connector for optional DTMF receiver DTMF Receiver Connector P3 10-pin male connector...
Page 209 DK424 Installation RCTUA, RCTUBA/BB, RCTUC/D, RCTUE/F Common Control Units Table 5-11 RCTUD3 Controls, Indicators, and Interface Connectors (for Release 3) Control/Indicator/Connector Type of Component Description Connector for RCTUC RCTUD Connector P2 Used with P2. ribbon cables Connector for RCTUC RCTUD Connector P3 Used with P11.
Page 210 DK424 Installation RCTUA, RCTUBA/BB, RCTUC/D, RCTUE/F Common Control Units Table 5-12 RCTUE3 Controls, Indicators, and Interface Connectors Control/Indicator/Connector Type of Component Description Connector and ribbon Ribbon cable connector to RCTUF and RSIU. RCTUF Connector P2 cable Used in conjunction with P2. Interface connector for optional DTMF receiver subassembly (RRCS).
Page 211 DK424 Installation RCTUA, RCTUBA/BB, RCTUC/D, RCTUE/F Common Control Units Table 5-13 RCTUF4 Controls, Indicators, and Interface Connectors Control/Indicator/Connector Type of Component Description Ribbon cable connector to RCTUE and RSIU. RCTUE Connector P2 Connector and ribbon cable Used in conjunction with P2. Ribbon cable connector to RCTUE and RSIU.
Page 212: Remote Expansion Cabinet Unit
DK424 Installation Remote Expansion Cabinet Unit Remote Expansion Cabinet Unit The RRCU1A PCB enables a DK424 Expansion Cabinet to be located up to three kilometers from its Base Cabinet. One RRCU1A connects to up to two ribbon-type Data Cables and applies the inter-cabinet signal to a fiber-optic pair.
Page 213: Remote Cabinet Installation Instructions
DK424 Installation Remote Cabinet Installation Instructions Remote Cabinet Installation Instructions All instructions apply to both the Base Cabinet and the Remote Expansion Cabinet except where specifically noted. 1. Install cabinets according to the instructions given at the beginning of this chapter. Pay particular attention to wiring and grounding instructions given for Remote Expansion Cabinets.
Page 214 DK424 Installation Remote Cabinet Installation Instructions Data Cable Door BDCL1A Data Cable 4512 Spiral Tube Clamp Bracket for Spiral Tube Figure 5-41 Insert the Optical Fiber Through Cabinet When installing the RRCU1A, be sure to put the card in the slot before attaching the Important! data cables.
Page 215 The TX side of the Master connects to the RX side of the slave. The RX side of the Master connects to the TX side of the slave. Toshiba recommends that the cables be marked within the cabinet for ease of maintenance. 9. Restore power.
Page 216 DK424 Installation Remote Cabinet Installation Instructions -24v PFT-CONTROL RDER SYCF SYCS Optical Module 4379 TX Side RX Side Remove Rubber Cap to plug in Fiber Optic Inserting the fiber CAUTION! Plastic Cable connector at an angle or too forcefully can cause damage.
Page 217: Status Indicators
DK424 Installation Remote Cabinet Installation Instructions The fiber connection must conform to both the Optical Budget and Fiber Length specifications. It is possible to have a fiber connection longer than 3 km with less than 9 dB of loss; however, the DK424 Remote Expansion Cabinet is sensitive to signal delay and cannot be guaranteed to operate at distances greater than 3 km.
Page 218: Monitor Port Communication Parameters
PC with communication software - such as ProComm™ Monitor jack PC DB9 or DB25 Com port Dealer-supplied 6-wire telephone modular cord (cross-pinned) Toshiba PPTC9 or PPTC25F 4439 Monitor jack (RJ-12) pin numbering Figure 5-44 RRCU1A Monitor Jack 5-66 Strata DK I&M...
Page 219 DK424 Installation Remote Cabinet Installation Instructions Building #1 Building #2 HESB PSTU Standard RSTU/RSTU2 Telephone RDSU/RSTS HDSS or DDSS Electronic Console PEKU or Digital Telephone PESU PDKU Electronic or Digital RDSU Telephone or Cordless Base Attendant RATI Console RATU Conventional Attendant HDCB Console...
Page 220 DK424 Installation Remote Cabinet Installation Instructions 5-68 Strata DK I&M 6/00...
Page 221: System Overview
DK424i Configuration This chapter contains information and worksheets to help configure the DK424i systems. A system overview of DK424i components and the maximum station and line capacities available with each system processor is provided. Worksheets follow this information to aid in determining the actual interface PCBs needed for particular proposals and how these PCBs should be placed in DK424i cabinet slots.
Page 222: Architecture
DK424i Configuration Architecture Architecture The Base Cabinet and optional Expansion Cabinets are the building blocks of the system. Each system has a Base Cabinet, and can have from one to four Expansion Cabinets. All lines, stations, and options are tied together through the cabinets. Table 6-1 Cabinet Specifications Cabinet...
Page 223: Processor Pcb Subassemblies
DK424i Configuration Cabinet Slots Processor PCB Subassemblies Subassemblies required for some features can be added to the processor PCBs. These are described in the following paragraphs. DTMF Receiver Subassembly (BRCS) The BRCS is required to translate DTMF tones needed for DISA, Tie/DID/Dialed Number Identification Service (DNIS)/Automatic Number Identification (ANI) lines, voice mail, AA announcement devices, DTMF standard telephones, and other devices to data signals for the system.
Page 224: Expansion Cabinets
DK424i Configuration Maximum Station/Line Capacities Expansion Cabinets Expansion cabinets can be added to increase station and CO line capacity of systems that allow multiple cabinets. Figure 6-3 shows an example of the interior of an expansion cabinet. Refer to the following section for station/line capacities. Table 6-4 shows the number of stations and lines allowed when additional cabinets and PCBs are used.
Page 225 DK424i Configuration Maximum Station/Line Capacities Configurations using analog line circuits are shown in Table 6-5. One universal slot is always required for a Remote Maintenance interface PCB with B3CAU/B3CBU and B5CAU/B5CBU; the Remote Maintenance PCB is optional for B1CU and B2CAU/B2CBU. Table 6-5 Maximum Configurations Using Analog CO Lines B1CU...
Page 226 DK424i Configuration Maximum Station/Line Capacities Configurations using T1 and/or ISDN PRI lines are shown in Table 6-6. One universal slot is always required for a Remote Maintenance interface PCB with B3CAU/B3CBU and B5CAU/ B5CBU; the Remote Maintenance PCB is optional for B1CU and B2CAU/B2CBU. Table 6-6 Maximum Configurations Using T1 and/or ISDN PRI Lines B1CU...
Page 227: Isdn Bri Circuit Capacity Guidelines
BRI B channels (two simultaneous calls maximum per BRI circuit.). Each BRI-U station circuit supports one TE-1 or TA device. 4. In Tables 6-7~6-10, other stations include Toshiba digital and electronic telephones, or attendant consoles, standard telephones and devices. 5. In Tables 6-7~6-10, other lines include analog and digital (T1 or PRI) loop start, ground start, DID, and Tie lines.
Page 228 DK424i Configuration ISDN BRI Circuit Capacity Guidelines Table 6-9 B3CAU/B3CBU Maximum ISDN Table 6-10 B5CAU/B5CBU Maximum ISDN BRI BRI Configuration Configuration B5CAU/B5CBU B3CAU/B3CBU 5 Cabinets 3 Cabinets 48 Universal Slots 28 Universal Slots 336 Stations max. 192 Stations Max. 200 CO Lines max. 120 CO Lines Max.
Page 229 DK424i Configuration ISDN BRI Circuit Capacity Guidelines Maximum capacities for system features, lines, stations and peripherals and telephone subassemblies are shown in Tables 6-11~6-14. Table 6-11 System Feature Capacities DK424i Capacities B2CAU/ B3CAU/ B5CAU/ Features B1CU B2CBU B3CBU B5CBU Amplified Conferencing Auto Attendant (built-in) simultaneous calls in queue Caller ID/ANI/CNIS Abandoned Call Numbers: 10~100...
Page 230 DK424i Configuration ISDN BRI Circuit Capacity Guidelines Table 6-12 Line Capacities and Universal Printed Circuit Board Slots DK424i Capacities B3CAU/ B5CAU/ B1CU B2CAU/B2CBU Lines and PCB Slots B3CBU B5CBU Universal slots CO lines – loop start (analog) CO lines – ground start (analog) DID lines (analog) Tie lines (analog or VoIP T1 (DS-1) lines each)
Page 231 DK424i Configuration ISDN BRI Circuit Capacity Guidelines Table 6-14 Subassemblies for Toshiba Telephones Capacity per Subassembly Host Telephone Function Telephone Provides interface for digital telephone to 2000- and 1000-series DVSU receive Speaker OCA. Not required for Digital Telephones Handset/Headset OCA.
Page 232 DK424i Configuration ISDN BRI Circuit Capacity Guidelines Table 6-15 PCB Circuits, Interface Options and Connectors (continued) Subassembly Circuits Interface Options Connector 2 E911 CAMA circuits with the 1 RMCU RCMS or 4 with 2 RCMSs. E911 CAMA lines (DK40i and DK424i only) RJ11C modular attaches to Up to 2 RCMSs per RMCU for 4...
Page 233 DK424i Configuration ISDN BRI Circuit Capacity Guidelines Table 6-15 PCB Circuits, Interface Options and Connectors (continued) Subassembly Circuits Interface Options Connector Standard telephones Voice mail ports Off-premises stations Other similar devices Alternate BGM source 25-pair amphenol RSTU2 8 standard telephone circuits Auto Attendant digital announcer (All PCB amphenol connectors are female)
Page 234 DK424i Configuration ISDN BRI Circuit Capacity Guidelines Table 6-15 PCB Circuits, Interface Options and Connectors (continued) Subassembly Circuits Interface Options Connector Provides Speaker OCA path for 8 attaches to circuits on PEKU or 4 circuits on 1 for PEKU or PESU that supports PEKU or EOCU PESU.
Page 235: Remote Expansion Cabinet Unit
DK424i Configuration Remote Expansion Cabinet Unit Option interface cards for the DK424i are shown in Table 6-16. Table 6-16 DK424i Interface PCB Options RSIU/ Interface Options RSSU PIOU PIOUS PEPU RSIS Zone page interface (unamplified, 4 zones) Unamplified page output (single zone, 600 ohms, duplex) Amplified page output (single zone, 3 watts, 8 ohms) Night transfer or Music-on-hold control relay Door lock or external amplifier control relay...
Page 236: Dk424 And Dk424I Hardware Compatibility
DK424i Configuration DK424 and DK424i Hardware Compatibility DK424 and DK424i Hardware Compatibility The following tables shows the PCB compatibility for the DK424 and D424i systems. Category Unit Name DK424 DK424i RCTU cards for DK424 Processor Card B_C_U cards for DK424i RRCS-4/8/12 DTMF Receiver Unit BRCS-4/8/12...
Page 237: Functional Block Diagrams
DK424i Configuration Functional Block Diagrams Functional Block Diagrams The Functional Block Diagrams show the PCBs and interface connectors used for connecting the stations and peripherals (see Figures 6-4~6-6). HMIS DKi Admin PC Programmable Serial Port Modular Jacks or Remote Modem RSIU Serial Interface PCB (1 Port) RSIS/RMDS...
Page 238 (Two 4-Wire Modular Jacks) Secondary Protectors REMU (REMU, Four 8-Wire Modular Jacks) 4 E&M Tie Lines (Analog) 25-pair Amphenol TOSHIBA NDTU Cable RDTU2 DB15 • 2T1 / DS1(24 Channels / Lines) • Loop Start, Ground Start, Tie, DID Channel • Digital Voice Lines...
Page 239 DK424i Configuration Functional Block Diagrams talk chan HOLD CNF/TRN MUTE Digital Telephone (DKT) pqrs wxyz oper PDKU2 and Add-on Module Digital Cordless 8 Digital Telephone Circuits Telephone Digital Single Line Digital Telephone Telephone (DKT) TAPI PC with RPCI-DI 1 Pair Modular Cord RS-232 Cable DDCB MDFB...
Page 240: Worksheet Description
DK424i Configuration Worksheet Description Worksheet Description These configuration worksheets cover DK424i telephones, PCBs and cabinets; they do not cover Voice Mail or other peripheral equipment requirements. Knowledge of all customer telephone requirements is needed to complete the worksheets. These include all telephone sets, CO line types and DK424i system feature options for the main location (with the DK424i Base Cabinet) and each remote location.
Page 241: Worksheet 1: Toshiba Digital Telephones
DK424i Configuration Worksheet 1: Toshiba Digital Telephones Worksheet 1: Toshiba Digital Telephones Main Location _______________ Remote Location 1___ 2___ 3___ 4____ Item# Digital Telephone Equipment Required for Cabinet Number __________ DKT2010-S (W) -10 button Digital Speakerphone (white) DKT2010-SD -10 button Digital Speakerphone with LCD (gray)
Page 242: Worksheet 2: Strata Airlink Wireless Telephone
DK424i Configuration Worksheet 2: Strata AirLink Wireless Telephone Worksheet 2: Strata AirLink Wireless Telephone Main Location _______________ Remote Location 1___ 2___ 3___ 4____ Be sure to consult the text on the following page regarding this Important! worksheet. Item# Strata AirLink Wireless Telephone Equipment Required WRLS-HS -Strata AirLink Wireless Handset Supported by External BSIA interface Enter W01 Qty.
Page 243: Configuring Strata Dk Airlink
BSIA needed – enter into W12 Base Stations needed– enter into W09. 4. Refer to the Toshiba Price List, StrataLink section to configure optional parts. Strata AirLink Wireless Handset Configuration Guidelines with RWIU Interface The RWIU circuit card can support up to 16 or 32 wireless handsets depending on the placement (cabinet/slot) of the RWIU.
Page 244: Worksheet 3: Standard Telephone
DK424i Configuration Worksheet 3: Standard Telephone Worksheet 3: Standard Telephone Main Location _______________ Remote Location 1___ 2___ 3___ 4____ Item# Dealer Supplied Standard Telephone (SLT) Equipment Required Standard Tone-Dial Telephone External Modem and/or Fax Devices External Voice Mail Ports to support Stratagy or other VM (not for Stratagy DK) Other Devices, not listed, requiring standard telephone circuit interface Alternate BGM Source connected to Std.Tel.
Page 245: Worksheet 4: Co Line
DK424i Configuration Worksheet 4: CO Line Worksheet 4: CO Line Main Location _______________ Remote Location 1___ 2___ 3___ 4____ Item Line Co Line Type Required Slots Required Name Analog Loop Start CO Lines with RCOU RCOU 1 Slot/RCOU = Analog Loop Start CO Lines with RCOU/ RCOU/ 1 Slot/RCOU/RCOS = RCOS...
Page 246: Worksheet 5: Feature Option Pcb
DK424i Configuration Worksheet 5: Feature Option PCB Worksheet 5: Feature Option PCB Main Location _______________ Remote Location 1___ 2___ 3___ 4____ Item# Feature Option Interface PCBs Required Yes/No Local Admin/HMIS PC Interface RSSU for Local Admin/HMIS PC Interface RSIU for Local Admin/HMIS PC Interface RSIS for Local Admin/HMIS PC Interface PIOUS for Local Admin.HMIS PC Interface PIOU for Local Admin/HMIS PC Interface...
Page 247: Worksheet 6: Dk424I Cabinet Slot Configuration
Station, line and option PCBs can be mixed in cabinets in any pattern. Do not skip slots except for vacant slots that provide RDTU, RPTU, or RWIU capacity as shown in Tables 6-19~6-21. Toshiba recommends placing RSIU, RRCU, RDTU, RPTU, and/or RWIU PCBs, as needed, first because they have special placement rules.
Page 248 DK424i Configuration Worksheet 6: DK424i Cabinet Slot Configuration Processor PCBs B1CU (Slot B102), provides slots S101 through S108 for Line, Station and Option PCBs. Allows up to 2 RDTU and/or RPTU PCBs to be installed. B2CAU (Slot B101)/ B2CBU (slot B102), provides slots S101 through S206 for Line, Station and Option PCBs.
Page 249 DK424i Configuration Worksheet 6: DK424i Cabinet Slot Configuration Cables are provided according to the connectors on the RRCU card to which they are attached. Table 6-18 for connector information. Table 6-18 Remote Cabinet Data Cables and Connectors RRCU Connectors Data Cables BDCL1A-MS1 BDCL1A-M2 BDCL1A-S2...
Page 250 DK424i Configuration Worksheet 6: DK424i Cabinet Slot Configuration RPTU must be placed in designated slots as shown in Table 6-20. The RPTU PCB can provide up to 16 or 23 ISDN PRI lines. The RPTU slot provides 16 PRI lines, an additional seven lines requires that the cabinet slot adjacent to RPTU be vacant.
Page 251 DK424i Configuration Worksheet 6: DK424i Cabinet Slot Configuration Table 6-21 Strata AirLink RWIU PCB Cabinet Slot Configuration Handsets Slots RWIU PCBs Needed RWIU Cabinet Slot Placement Needed Needed Base Cabinet with Any Processor S103-RWIU1 9~16 S104-vacant 17~24 S105-RWIU2 24~32 S106-vacant 33~40 S107-RWIU3 41~48...
Page 252 DK424i Configuration Worksheet 6: DK424i Cabinet Slot Configuration ISDN BRI Digital Station PCBs Worksheet 4: CO Line to determine BRI station PCB requirements. RBUU, RBUU with RBUS, RBSU, RBSU with RBSS: Each PCB or PCB combination requires one slot. These PCBs can not occupy a slot is left vacant to provide capacity for RDTU, RPTU, or RWIU as shown in Tables 6-19,...
Page 253: Worksheet 7 - System Power Factor Check
DK424i Configuration Worksheet 7 – System Power Factor Check Worksheet 7 – System Power Factor Check The Strata DK power supply was engineered for maximum cost efficiency to provide power for the most configurations. Because of this design, some -24VDC power limitations exist when using old electronic-type telephones and/or telephone option hardware.
Page 254 DK424i Configuration Worksheet 7 – System Power Factor Check Table 6-23 Strata DK424i Expansion Cabinet Quantity +5VDC PF -24VDC PF RBSU + RBSS RCOU + RCOS 4.0 (8 COs) RWIU 18.4 Total 25.1 Table 6-24 shows the individual PCB +5VDC and -24VDC power factors. -24VDC PF numbers for telephones and devices are shown on 6-35;...
Page 255: Telephone/Device Power Factors
DK424i Configuration Worksheet 7 – System Power Factor Check Telephone/Device Power Factors The power supply of each cabinet supplies a limited amount of power. Use the Worksheet below to calculate the total Telephone/Device -24 VDC PF for each cabinet. Add it to the appropriate cabinet in “Cabinet Power Factor Check”...
Page 256 DK424i Configuration Worksheet 7 – System Power Factor Check PF varies by number of telephones because of station paging limit of 120 telephones. Note Always use “1.0” for DKT telephones when calculating PFs for individual cabinets. Cabinet 4 (Expansion) Cabinet 5 (Expansion) Telephone/Device -24 VDC -24 VDC...
Page 257: Cabinet Power Factor Check
DK424i Configuration Cabinet Power Factor Check Cabinet Power Factor Check 1. Enter the PCB Type and PCB Power Factor for each cabinet slot (see Worksheet 6 for PCB slot configuration). 2. Total the PCB PF for each cabinet. 3. Enter the Total Telephone PF for each cabinet (from the Telephone/Device Worksheet on the previous page.) 4.
Page 258: Worksheet 8 - Cabinet Ac/Reserve Power Components
DK424i Configuration Worksheet 8 – Cabinet AC/Reserve Power Components Worksheet 8 – Cabinet AC/Reserve Power Components Determine system miscellaneous power components in the following worksheet. (See Table 6-28 for component descriptions.) Enter the number of cabinet power components needed: Main Location ____________ Remote Location 1___ 2___ 3___ 4____ Enter the Number Cabinet Power Components...
Page 259: Reserve Power
DK424i Configuration Worksheet 8 – Cabinet AC/Reserve Power Components Reserve Power Two or four customer-supplied 12VDC reserve batteries can be connected to the system to maintain normal operation during a power failure (see Tables 6-27 and 6-28). The batteries are kept in a highly-charged state by the standard power supply and must be connected when the system is operating normally.
Page 260: Primary/Reserve Power Cabinet Hardware
DK424i Configuration Primary/Reserve Power Cabinet Hardware Primary/Reserve Power Cabinet Hardware The lightweight and compact design enables easy wall or floor mounting. The BFIF hardware kit is needed for floor mounting. If floor mounting three or more cabinets, AC and reserve power must be connected to the BCCB conduit connection box option by a licensed electrician.
Page 261 DK424i Configuration Primary/Reserve Power Cabinet Hardware Table 6-28 Power Cabinet Hardware (continued) Option Description AC208V or AC240VAC nine ft. power supply cord. The cord is rated at 10 amps. (max.) and must be used when the system is powered by 208VAC or 240VAC. One cord is required for each cabinet power supply and must be ordered separately only if using 208VAC or 240VAC as the system primary AC power.
Page 262 DK424i Configuration Primary/Reserve Power Cabinet Hardware 6-42 Strata DK I&M 6/00...
Page 263: Chapter 7 - Dk424I Installation
DK424i Installation This chapter explains how to install the Strata DK424i system. It includes information on site requirements and provides installation instructions for various cabinet configurations. It also explains how to install ground wiring, AC power cabling, reserve power (Battery Backup) cabling, and Printed Circuit Board (PCB) cabling.
Page 264: Site Requirements
DK424i Installation Site Requirements Site Requirements Input Power The DK424i requires an input power source of 115±10VAC or 208±20VAC or 240±20VAC, 50/60 Hz, single phase. The system requires one or two AC outlets that must be dedicated to system use, fused, and grounded.
Page 265 DK424i Installation Site Requirements Front View Top View 26.5" Wall 14.5" 24" 26.5" 10.65 " Cabinets Base 24" Cabinet Expansion Cabinet Wall 36" Expansion Cabinet 58" Expansion 58" is minimum height requirements Cabinet for Wall Mounting 5 cabinets, Expansion 78" is required for future growth of Cabinet up to 7 cabinets.
Page 266: Power Considerations
DK424i Installation Power Considerations Power Considerations Each DK424i Base and Expansion Cabinet houses a power supply that furnishes power to all of the stations and some of the peripherals that interface with the cabinet (see Table 7-1). Table 7-1 DK424i Electrical Characteristics DK424i Primary AC Power Voltage ±...
Page 267: Fcc Registration Information
(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. TOSHIBA CORPORATION This Class - A digital apparatus complies with Canadian ICES-003. Cet apparel numbérique de la class A est conforme á...
Page 268: Cabinet Installation Considerations
DK424i Installation Step 1: Cabinet Installation Considerations Cabinet Installation Considerations The Base (CHSUB672) and Expansion (CHSUE672) Cabinets can be wall or floor mounted. To make it easier to add cabinets (after the initial installation) when a customer needs to expand, install the Base Cabinet on top for wall-mount installations and on the bottom for floor-mount installations.
Page 269: Power Supply (Bpsu672A) Removal
DK424i Installation Step 1: Install Power Supply 3. Slide the power supply into the right side of the cabinet so that its four mounting holes align with the four cabinet mounting holes (see Figure 7-5). (Make sure that the two backplane FG wires are positioned between the FG wire holder and the power supply.) The backplane FG wires are not safety grounds: they are required for proper system CO Note...
Page 270 DK424i Installation Step 1: Install Power Supply Back Plane DC Voltage Connector Back Plane DC Voltage Cable/Plug Cabinet Support Post DC OUT -27V1 -27V2 BATT -27V3 -27V4 AC IN P.F. RESET POWER BASE B101 B102 S101 S102 S103 S104 S105 S106 S107 S108...
Page 271: Step 2: Mount Cabinets
There are two methods of mounting cabinets: wall or floor mounting. Wall mounting the most common and economical method is described below. The floor mounting description begins on Page 7-30. Toshiba recommends installing cabinets (see Figures 7-4~7-10) from the top down, Base Note Cabinet on top, first Expansion Cabinet below it, second cabinet below that, etc.
Page 272: Wall Mounting Expansion Cabinets
DK424i Installation Step 2: Mount Cabinets Wall Mounting Expansion Cabinets 1. Remove the front, back, and side covers from the Expansion Cabinets. The two screws on the front cover and the two screws on each side cover should be Note loosened just enough to slide the covers off.
Page 273 DK424i Installation Step 2: Mount Cabinets Locating Parts Plaster Board Wall 3/4" Plywood Backboard #12 X 1.25" Wood Screws (As many as necessary to secure plywood backboard) Dealer Supplied #12 X 1.25" Wood Screws (4 Screws Per Cabinet) Back Cover 5.0 ft.
Page 274 DK424i Installation Step 2: Mount Cabinets Top Cover (Base Cabinet Only) Back Cover Right Side Cover Remove four screws to remove back cover Loosen two screws to remove the side cover 5041 (right and left covers) Top Cover (Base Cabinet Only) Loosen four screws to remove the top cover.
Page 275 DK424i Installation Step 2: Mount Cabinets Marking Hole I N . Trace Upper Arch 9 . 9 Back Cover 1459 Figure 7-6 DK424i Back Cover Mounting Holes Hang cabinet on back cover then slide to right. Hanger Back Cover Hanger Hole Back Cover Mounting Strip Important!
Page 276 DK424i Installation Step 2: Mount Cabinets B101 B102 S101 S102 S103 B101 B102 B101 S102 S103 S104 S105 S106 S107 S108 DC OUT -24V1 S104 S105 S106 S107 S108 -24V2 BATT -24V3 -24V4 AC IN P.F. RESET POWER BASE B101 B102 S101 S102...
Page 277 DK424i Installation Step 2: Mount Cabinets After mounting the DK424i cabinets, install the data cables. Then, install the bonding plate per Figure 7-9. Cab 2 Cable Left Side Base Cabinet Cable Guard Screw Cable Guard PCB Cable Data Cables Expansion Cabinet Front Data...
Page 278 DK424i Installation Step 2: Mount Cabinets Wrap the cables in with the mesh tie. The purpose of the wrap is to shield the cables from EMI/RFI effects. See Figure 7-10. Front Cable Shield (B50MT) Part No. B50MT comes with the Base Cabinet.
Page 279: Step 3: Ground The System
DK424i Installation Step 3: Ground the System Step 3: Ground the System The system requires a solid earth ground for proper operation and safety. The AC power cord(s) already contains a conductor for the “third wire ground” provided by the commercial power outlet (see Figure 7-11, for grounding points “A”...
Page 280 DK424i Installation Step 3: Ground the System The Single Point Ground must always be connected to the Base Cabinet Power Supply FG Screw (Top cabinet - Wall Mount or Bottom cabinet - Floor Mount.) FG (Frame Ground) Screws Power Supply ONEAC 6-AP “B”...
Page 281: Step 4: Install Ac Power Components
DK424i Installation Step 4: Install AC Power Components Step 4: Install AC Power Components AC Power Requirements The DK424i requires a single-phase, 50/60 cycles power source of 120, 208, or 240VAC, on a dedicated 20 ampere circuit breaker. It is recommended that a dedicated AC service panel be used for the DK424i. AC outlets, must be dedicated to DK424i use, fused, and grounded.
Page 282 DK424i Installation Step 4: Install AC Power Components Table 7-4 Power Cabinet Hardware (continued) Option Description Cabinet power strip for 208VAC or 240VAC primary power. Provides three 240VAC/20A outlets (NEMA 6-20R) and nine ft. AC power cord with a standard 240VAC/20A plug (NEMA 6-20P). This unit is field installed inside system cabinet side panels.
Page 283: Ac/Reserve Power And Data Cabling Overview
DK424i Installation Step 4: Install AC Power Components AC/Reserve Power and Data Cabling Overview Figure 7-12 shows an overview of the AC power and data cabling for the DK424i. Detailed illustrations of AC power strips and cords are on the following pages. 7 BBTC2A-2M battery cables supplied with BBDB Power Supply...
Page 284: Cabinet Ac Power Considerations
The plugs and wall receptacles required by the local electrical code might differ for Important! 208VAC and 240VAC. Thus in some areas of the U.S., the plug used on the Toshiba 240VAC power strip and 240VAC power supply cord (NEMA code 6-20P) can not be used for 208VAC installations.
Page 285 DK424i Installation Step 4: Install AC Power Components Cabinet Right-Side-Panel Power Strip (RPSB2 or BPSB240) RPSB2/BPSB240 RPSB2 BPSB240 Screws provided with 5219 Power Strip To AC Outlet Cabinet Bonding Plate Power Strip for Power Strip for 120VAC (only) 208VAC or 240VAC (only) RPSB2 BPSB240 Receptacle...
Page 286 DK424i Installation Step 4: Install AC Power Components One cabinet - one AC cord exits system Two or three cabinets - one AC cord exits system Right-side Cabinet 1 Power Cabinet 1 Power Supply Supply panel BPSB240 Front (208/240VAC) Notes 1, 2 RPSB2 (120/208/240VAC) Cabinet 2...
Page 287 DK424i Installation Step 4: Install AC Power Components Right Side AC Power Cables Front Bonding Connection Plates (Required for all wall mounted expansion cabinets on both right and left sides) RPSB2 or BPSB240 Power Strip 120VAC power supply cord is shipped with each cabinet.
Page 288: Step 5: Install Reserve Power
DK424i Installation Step 5: Install Reserve Power Step 5: Install Reserve Power Two or four customer-supplied, 12VDC batteries (80 amp hours maximum) can be connected to the system as a power failure backup. In the event of a power failure, the system automatically switches over to battery power without any interruption to existing calls or other normal system functions.
Page 289: Reserve Battery Cabinet Components/Cables
DK424i Installation Step 5: Install Reserve Power Reserve Battery Cabinet Components/Cables The part names and descriptions of the reserve battery cabinet components and cables are shown in Table 7-8. Table 7-8 Reserve Battery Cabinet Components/Cables Option Description A three-meter battery cable used to connect reserve power batteries to the system power supply when the system has less than three cabinets.
Page 290: Reserve Power For Three Or More Cabinets (Wall Mount)
DK424i Installation Step 5: Install Reserve Power Reserve Power for Three or More Cabinets (Wall Mount) Install the Battery Distribution Box (BBDB) to the bottom cabinet (see Figure 7-12 and 7-22). The BBCB is not required for wall mount systems. 2.
Page 291 DK424i Installation Step 5: Install Reserve Power 2-Batteries/1~7 Cabinets (with BBDB) BBTC1A-2M Cables (6 ft.) Cabinet 1~4 2-Batteries/1-Cabinet (without BBDB) White Wire 12 Volt (only) Batteries 15A Fuse (2 each) Base Cabinet 12 Volt 80 AMP/ Cabinet 5~7 Batteries HR Each (only) BPSU672 BATT 80 AMP/...
Page 292: Cabinet Floor Mounting
DK424i Installation Step 5: Install Reserve Power Cabinet Floor Mounting The part numbers and descriptions of the floor mounting hardware are shown in Table 7-9. Table 7-9 Floor Mount Hardware Option Description DK424i conduit connection box that is installed in the base cabinet, side panel. It is used to hardwire Primary AC power and reserve battery power connections through conduit.
Page 293 DK424i Installation Step 5: Install Reserve Power Floor Mounting Three or More Cabinets This section shows you how to mount three or more cabinets to a concrete, wood or computer room floor. Use the General Steps for all of these methods first, then the specific steps that follow for each method.
Page 294 DK424i Installation Step 5: Install Reserve Power Top Cabinet Wall Securing Brackets (RWBF) (Left and Right Side) Front (2) Back (2) Mounting Mouting Screws Provided Screws with BFIF Kit Provided with BFIF Kit Base Cabinet Third Cabinet Wall (bottom) Securing Bracket (RWBF) (Left and right side) Bottom Wall...
Page 295 DK424i Installation Step 5: Install Reserve Power RWBFs are used on left and RWBF right sides, wherever indicated RWBF “A” Front two screws, left RWBF and right sides RWBF RWBF “B” Back two screws, left and right sides RWBF RWBF BFIF BFIF BFIF...
Page 296 DK424i Installation Step 5: Install Reserve Power Bolt Cabinets to Wooden Floor 1. Mount the DK424i Base Cabinet on Floor Mount Fixtures (BFIF). See Figures 7-17 and 7-18. Base 2. Position the Base Cabinet at the selected Cabinet installation location. BFIF 3.
Page 297 DK424i Installation Step 5: Install Reserve Power 13. Use a hack saw to cut the threaded rods at a height of approximately 1.5 inches above the floor tile. 14. Move the Base Cabinet into position over the threaded rods. 15. Secure the Base Cabinet to the floor using flat washers, lock washer, and hex nuts on each threaded rod.Mount Cabinets to Computer Room Floor (Unbolted) 16.
Page 298 DK424i Installation Step 5: Install Reserve Power Cabinet AC Power Component Installation After the cabinets have been floor mounted, the AC power components should be installed. Tables 7-10 7-11 show the primary AC power components required for floor mounted systems. Table 7-10 Floor Mount Cabinet Component Requirements for 120VAC Primary Power Local Electrical...
Page 299 DK424i Installation Step 5: Install Reserve Power DK424i Floor Mounted Bottom Cabinet (Wall Mount) Second from Bottom Cabinet (Floor Mount) RPSB2 or BPSB240A Power Strips Cable from BCCB BBTCIA-2M BBDB1A Battery Distribution BBDB1A Battery Distribution Box BBTC2A-2M To BPSU672A Power Seven Cables Supply "BATT"...
Page 300 DK424i Installation Step 5: Install Reserve Power BCCB120 (top view) 3 outlets NEMA:5-15R Fused: 250VAC/15A F1~F4 Battery Rated: 125VAC/15A Fuses 250VAC/15A BCCB240 (top view) 2 outlets To BBDB NEMA:6-20R Battery Distribution Box Not Fused Rated: 250VAC/20A BCCB BATT Battery Wire Specifications AC Wire #10 AWG minimum (2 pairs) Specifications:...
Page 301: Reserve Power/Ac Wiring For Three Or More Cabinets (Floor Mount)
DK424i Installation Step 6: Install Universal and Processor PCBs Reserve Power/AC Wiring for Three or More Cabinets (Floor Mount) Floor-mounted systems with three or more cabinets require a Conduit Connection Box (BCCB) (shown in Figure 7-22 7-23 to connect reserve power cabling and AC power cabling to the system.
Page 302: Pcb Installation Considerations
DK424i Installation Step 6: Install Universal and Processor PCBs Install universal slot PCBs per the DK424i configuration guidelines (see “Worksheet 6: DK424i Cabinet Slot Configuration” on Page 6-27. Install the metal mesh shield, B50MT around the 25-pair cables connected to PCBs per Figure 7-10.
Page 303: Bcu Processor Pcbs
Busy Redial (ABR) and interfaces with optional BRCS DTMF receivers, feature keys (RKYS1, 2, or 3) for Auto Attendant (AA), Automatic Call Distribution (ACD), Management Information System (MIS) for ACD, Toshiba proprietary RS-232 and SMDI voice mail interfaces. PCB Installation Power Supply Considerations 1.
Page 304: Internal Hardware Options
DK424i Installation Step 6: BCU Processor PCBs Internal Hardware Options The BCU common control units support the following hardware options: RKYS Feature Key Upgrades The system can be upgraded for built-in AA, ACD, and MIS for ACD with feature keys that attach to the BCU processor PCB (see Table 7-12).
Page 305 DK424i Installation Step 6: BCU Processor PCBs DTMF Receiver Unit (BRCS-4, BRCS-8, BRCS-12) There are three BRCSs: the BRCS-4 has four DTMF receiver circuits; the BRCS-8 has eight receiver circuits; and the BRCS-12 has 12 receiver circuits.The BRCS is shown in Figure 7-24.
Page 306: Bcu Installation
DK424i Installation Step 6: BCU Processor PCBs BCU Installation CAUTION! Do not remove the plastic insulation shield from the back of the BCU PCB. If the shield comes off, do not allow the back of the PCB to contact metal. The BCU PCBs are shipped from the factory with the battery jumper in the “Off”...
Page 307: Bcu Programming
DK424i Installation Step 6: BCU Processor PCBs When transporting the BCU PCBs, keep the P8 or P9 battery jumper in the CAUTION! “On” position in order to save the configuration data stored in BCU RAM. (The battery will protect RAM for approximately six years.) Otherwise, to conserve the lithium battery, move the jumper to the “Off”...
Page 308 (J4 to P4) BRCS Connector (J1 to P3) IC12 BRCS Connector (J3 to P5) RSIU Connector Backplane Connector BGM/MOH Volume Control CBRUNK TOSHIBA RKYS_A BGM/MOH Interface (RCA Jack) B1CAU 5029 RKYS Feature Key Figure 7-26 B1CU PCB 7-46 Strata DK I&M 6/00...
Page 309 DK424i Installation Step 6: BCU Processor PCBs Table 7-14 B2CAU Controls, Indicators, and Interface Connectors Control/Indicator/Connector Type of Component Description Interface connector for optional DTMF receiver DTMF Receiver Connector P3 16-pin male connector subassembly (BRCS). Interface connector for optional DTMF receiver DTMF Receiver Connector P4 10-pin male connector subassembly (BRCS).
Page 310 DK424i Installation Step 6: BCU Processor PCBs Table 7-15 B2CBU Controls, Indicators, and Interface Connectors Control/Indicator/Connector Type of Component Description Interface connector for optional DTMF receiver DTMF Receiver Connector P5 16-pin male connector subassembly (BRCS). Interface connector for optional DTMF receiver DTMF Receiver Connector P6 10-pin male connector subassembly (BRCS).
Page 311 DK424i Installation Step 6: BCU Processor PCBs Table 7-16 B3CAU Controls, Indicators, and Interface Connectors Control/Indicator/Connector Type of Component Description Interface connector for optional DTMF receiver DTMF Receiver Connector P3 16-pin male connector subassembly (BRCS). Interface connector for optional DTMF receiver DTMF Receiver Connector P4 10-pin male connector subassembly (BRCS).
Page 312 DK424i Installation Step 6: BCU Processor PCBs Table 7-17 B3CBU Controls, Indicators, and Interface Connectors Control/Indicator/Connector Type of Component Description Interface connector for optional DTMF receiver DTMF Receiver Connector P3 10-pin male connector subassembly (BRCS). Interface connector for optional DTMF receiver DTMF Receiver Connector P4 6-pin male connector subassembly (BRCS).
Page 313 DK424i Installation Step 6: BCU Processor PCBs Table 7-18 B5CAU Controls, Indicators, and Interface Connectors Control/Indicator/Connector Type of Component Description Interface connector for optional DTMF receiver BRCS Connector P5 16-pin male connector subassembly (BRCS). Interface connector for optional DTMF receiver BRCS Connector P6 6-pin male connector subassembly (BRCS).
Page 314 DK424i Installation Step 6: BCU Processor PCBs Table 7-19 B5CBU Controls, Indicators, and Interface Connectors Control/Indicator/Connector Type of Component Description Interface connector for optional DTMF receiver DTMF Receiver Connector P8 16-pin male connector subassembly (BRCS). Interface connector for optional DTMF receiver DTMF Receiver Connector P9 6-pin male connector subassembly (BRCS).
Page 315: Remote Expansion Cabinet Unit
DK424i Installation Step 6: Remote Expansion Cabinet Unit Remote Expansion Cabinet Unit The RRCU1A PCB enables a DK424i Expansion Cabinet to Local DK424 or DK424i Cabinets be located up to three kilometers from its Base Cabinet. One RRCU1A connects to up to two ribbon- type Data Cables and applies Expansion Cabinet (2) the inter-cabinet signal to a...
Page 316: Remote Cabinet Installation Instructions
DK424i Installation Step 6: Remote Expansion Cabinet Unit Remote Cabinet Installation Instructions All instructions apply to both the Base Cabinet and the Remote Expansion Cabinet except where specifically noted. 1. Install cabinets according to the instructions given at the beginning of Chapter 5. Pay particular attention to wiring and grounding instructions given for Remote Expansion Cabinets.
Page 317 DK424i Installation Step 6: Remote Expansion Cabinet Unit Data Cable Door BDCL1A Data Cable 4512 Spiral Tube Clamp Bracket for Spiral Tube Figure 7-35 Insert Optical Fiber Through Cabinet When installing the RRCU, be sure to put the card in the slot before attaching the Important! data cables.
Page 318 DK424i Installation Step 6: Remote Expansion Cabinet Unit Table 7-20 Remote Cabinet Data Cables and Connectors RRCU Connectors Data Cables BDCL1A-MS1 BDCL1A-M2 BDCL1A-S2 X=applies to connector 8. Connect the fiber optic cables Pass the fiber optic cable through the protective tube. Route the tube through the clamp attached to the inner cabinet wall and secure the clamp Attach fiber to the SC connectors on the ROMS1A daughterboard.
Page 319 DK424i Installation Step 6: Remote Expansion Cabinet Unit Table 7-21 RRCU Controls Control/Indicator/Connector Type of Component Description Jumper Plug P10 Master Mode (M connections) 3-terminal Jumper Plug Jumper Plug P10 Slave Mode (S connections) The ROMS subassembly and fiber optic cable connectors is shown in Figure 7-37.
Page 320: Status Indicators
DK424i Installation Step 6: Remote Expansion Cabinet Unit Table 7-22 Fiber Optic Specification (continued) Item Specification Maximum Fiber Length 3 km (500~1000 MHz/km fiber) 2 km (200~400 MHz/km fiber) Optical Budget (Loss) 9 dB (one way) Minimum Bend Radius 30 mm Round Trip Delay Time 30 micro seconds.
Page 321: Monitor Port Communication Parameters
DK424i Installation Step 6: Remote Expansion Cabinet Unit Table 7-24 LED Status Indications Normal Function Condition Blinking: Power is supplied Blinking Off: Power is not supplied On: Optical signal not detected Off: Optical signal detected On: Code rule violation detected in received data RDER Off: Code rule violation not detected in received data On: Frame synchronization of received data not established...
Page 322 PC with communication software - such as ProComm™ Monitor jack PC DB9 or DB25 Com port Dealer-supplied 6-wire telephone modular cord (cross-pinned) Toshiba PPTC9 or PPTC25F 4439 Monitor jack (RJ-12) pin numbering Figure 7-38 RRCU1A Monitor Jack 7-60 Strata DK I&M...
Page 323: Channelization
This chapter covers information on using T1/DS-1 interfacing for the DK40i, DK424 and DK424i, Release 4.3. T1/DS-1 interfacing is not available for the DK14. When “DK” appears in this chapter, it refers to any of the systems that can interface with Note T1/DS-1.
Page 324: Sw1 Equalizer Switch And Loop Back Jumpers (Internal Option)
Installing an RDTU (T1) into a Strata DK requires a number of system programs to be run. Toshiba recommends running these programs in the order listed before actually installing the RDTU into the system. This allows the RDTU to function immediately, including self-check loop back testing and normal operation, when it is inserted into the system.
Page 325: System Programming For T1
Slot Assignments ➤ To install an RDTU PCB 1. Set jumper wire plugs P1 (LB), P2, P3, and P4 to the Off position. See “Loop Back Testing” Page 8-14 for loop back testing procedures. “SW1 Equalizer Switch and Loop Back Jumpers (Internal Option)” Page 8-2 for the appropriate SW1 equalizer switch setting.
Page 326 RDTU Tie or DID lines. Use Program *41-2 to assign RDTU lines for wink or immediate start. LED 03: Toshiba recommends turning this LED On (initialized state) for all RDTU DID lines to enable incoming DID calls to camp-on busy stations. This is also necessary to allow more than one DID line to ring into a station simultaneously.
Page 327 Slot Assignments lowest slot number should be assigned as the Primary Reference RDTU (*42-1, DATA = 1 FOR THIS RDTU). If a malfunction occurs and Primary Synchronization is lost, the DK automatically switches modes and synchronizes to the T1 span connected to the RDTU PCB designated as the Secondary Reference (provided that there are two RDTU PCBs installed in the DK) (see Figure 8-1).
Page 328: Rdtu Programming
Slot Assignments connected), either the DK RDTU span or the far end equipment can be the Master (synchronization clock provider). Program *42-1, Primary Timing Reference Assignment: Assign the Primary Timing Reference with this program. Program *42-2, Secondary Timing (Backup) Reference Assignment: Assign the Secondary (Backup) Timing Reference with this program.
Page 329 Slot Assignments Program 10-1: Use to enable or disable Two-Line Conference and Direct Inward System Access (DISA). Program 15: Use to assign DTMF/Dial Pulse dialing, DISA, and additional attributes to each line. Automatic Release (AR) assignments only need to be made for loop start lines; AR is not needed for ground start lines.
Page 330: Installation Guidelines
Installation Guidelines Table 8-1 RDTU Controls, Indicators, and Connectors Control/Indicator/Connector Type of Component Description SW1 Equalizer Setting Switch 8 2-position slide switches Sets line length between RDTU and CSUs or other T1 (max 655 ft.). P3 (not used) 3-terminal jumper plug This jumper plug is reserved for future use.
Page 331: Applications
Applications 5. Run the RDTU self check per “Network/CSU T1 Span Test” Page 8-15. After self check passes, put P1 and P2 to the Off position for normal operation and insert the RDTU PCB back into the appropriate slot. 6. Install CSUs and wire them to the RDTU and Network Interface Unit (NIU) or Customer Premises T1 circuit as required (see Figure 8-3).
Page 332: Rdtu To Pbx T1 (Separated More Than 655 Ft.)
If the RDTU must interface to a customer’s premises T1 circuit (PBX, key/hybrid, or another DK) to provide Tie line service, the RDTU must be connected to a CSU (with Toshiba NDTU cable) if the other customer premise T1 equipment is more than 655 ft. from the RDTU. The T1 span on the other end must also connect to a CSU.
Page 333: Hardware And Cabling
(Pin No.) 1667 Figure 8-5 Required Cables/Connectors for RDTU Connection at Distances of Less than 655 (200 Meters) Analog PBX or... Strata DK Key System TOSHIBA NDTU Cable 30 ft. max. Analog Cable B Cable A Channel RDTU Tie Line Bank E&M...
Page 334: Rdtu Front Panel Indicators
Hardware and Cabling RDTU Front Panel Indicators The RDTU PCB provides seven LED indicators to show the status of RDTU: Busy or Idle condition, Alarm status, and Synchronization status. See Table 6-2 for the function of each status LED. Figure 8-2 shows the LED locations.Busy LED (BSY)—Turns on when one or more RDTU channels (lines) are in use.
Page 335: Rdtu Cable Installation
PSYNC and SSYNC LEDs are always Off. RDTU Cable Installation The RDTU PCB is shipped with a Toshiba NDTU cable for connecting the RDTU PCB to a CSU. The NDTU is a 30 ft. cable and is specially made to conform with EIA specifications (see Figure 8-7).
Page 336: Loop Back Testing
Loop Back Testing Loop Back Testing The RDTU provides three loop back test configurations. These loop back tests should be performed as required in conjunction with CSU loop back tests (see CSU loop back test documentation). RDTU Self Test This test should be performed upon initial installation of a RDTU PCB. Program the RDTU per “System Programming for T1”...
Page 337: Network/Csu/Rdtu Span Test
Loop Back Testing Network/CSU Check Loop NDTU Cable Back P26, TT P1, TR Network Interface Network P27, RT Unit P2, RR 1672 Notes P1 and P2 to On position (see Figure 8-2). Unplug RDTU from DK back plane. CSU or Network T1 equipment should receive its own transmitted signal. Indications and results depend on CSU and/or Network equipment.
Page 338: Performance Monitoring
Performance Monitoring RDTU RDTU Amphenol Pin Nos. RDTU TX Open NDTU Cable MITEL Chip P1/P26 Transmit Network Interface Network P2/P27 Receive Unit (NIU) MM8976B 2581 LEDS ON RDTU PCB Busy ON Steady Top LED FALM Continue to Cycle when FMALM P4 is in ON Position YALM BALM...
Page 339 Performance Monitoring T1 ERROR DISPLAY T1ERR DTU NO = 1 SYNCHRO BIT ERROR = XXXX TIMES (1 TIME = 1024 ERRORS) BIPOLAR VIOLATION ERROR = XXXX TIMES (1 TIME = 256 X 256 ERRORS) SLIP ERROR = XXXX TIMES (1 TIME = 256 ERRORS) CRC ERROR = XXXX TIMES (1 TIME = 256 ERRORS) DTU NO = 2...
Page 340: T1 Fault Isolation
T1 Fault Isolation ➤ To receive the “T1 ERROR DISPLAY” from a terminal (local or remote) 1. Establish communication with the terminal or PC using a communication software (e.g., Procomm®). 2. Enter the security code, and press Enter (or Return). 3.
Page 341: Flowchart Symbols
Flowchart Symbols Table 8-2 RDTU T1 Error Record Customer: _______________________________ Latest Strata Bipolar Date Time DK Power Syncro Bit Error Slip Error CRC Error Violation Error Off/On Reset Notes Latest DK Power On/Off Reset: Use this column to record whether the DK Power was reset On or Off, and the date and time that it was reset.
Page 342 Flowchart Symbols Flowchart 8-1 Fault Classification Start RDTU LED Indicators Busy (on) FALM (on) MFALM (on) Go to problem is: the RDTU YALM (on) chart 2 will not synchronize with the BALM (on) Start far end PSYNC (on or off) Bottom SSYNC (on or off) Run DK programs per “RDTU...
Page 343 Flowchart Symbols Flowchart 8-2 No Synchronization Start Check RDTU/CSU/NIU cabling per “RDTU Cable Possible causes: No Installation.” carrier from far end; defective CSU, NIU, or Run DK system programs RDTU; cable problems. per “RDTU (T1) System Programming”. Correct as necessary. Before disconnecting CSU from Telco line, notify the T1 provider.
Page 344 Flowchart Symbols Flowchart 8-3 Synchronization Slip Problems Start there more Slip problems cause than one RDTU periodic clicking on the installed talk path. Clicks can occur many times (severe case) during a call or only a few times during a 24-hour period.
Page 345: Chapter 9 - Universal Slot Pcbs
Universal Slot PCBs This chapter contains information on Printed Circuit Boards (PCBs) which can be used in the universal slots of either the Strata DK40i Expansion KSU, the Strata DK424 or DK424i cabinets. Although the system architecture of these systems is very different, the PCBs described in this chapter are common to both systems.
Page 346 Universal Slot PCBs PCB Compatibility Compatible with: Function DK40i DK424 DK424i PIOU2, Option Interface Units PIOUS2 PSTU (See RSTU2 for installation/programming instructions.) RATU Attendant Console Interface Unit RCIS Adds four additional Caller ID lines to RCIU2. RCIU1 (See RCIU2 for installation/programming instructions.) RCIU2 Caller ID Interface Adds two ports per card (maximum of two) to E911 CAMA...
Page 347: Pcb Chapter Layout
Universal Slot PCBs PCB Chapter Layout PCB Chapter Layout Each PCB outline begins with the PCB’s designation and title (the outline appears in the chapter in alphabetical order by designation). A brief synopsis of the PCB appears next and includes a notation of the system(s) that the PCB can be used in, the circuits supplied by the PCB, what equipment the PCB interfaces with, and a list of the PCB’s older version(s) with a brief description of their differences.
Page 348: Bvpu - Internet Protocol (Ip) Interface Unit
Universal Slot PCBs PCB Chapter Layout BVPU – Internet Protocol (IP) Interface Unit System: DK40i Expansion KSU, DK424, DK424i Circuits per PCB: four Tie line circuits; one 10BaseT Ethernet connection Interfaces with: H.323 terminals over an IP network Appears as: 4 E&M Tie lines 2- or 4-wire transmission Type I and II Signaling...
Page 349: Bvpu Programming
BVPU PC with maintenance console software Monitor jack PC DB9 or DB25 Com port Dealer-supplied 6-wire telephone Toshiba PPTC9 or modular cord PPTC25F (cross-pinned) Call-monitor jack (RJ12) pin numbering 5243 Figure 9-1 BVPU Monitor Jack BVPU Programming...
Page 350 Universal Slot PCBs PCB Chapter Layout Table 9-1 BVPU Controls, Indicators, and Connectors Control/Indicator/ Type of Component Description Connector Serial Port RS-232C Maintenance Connection LAN Connector RJ45 10BaseT Ethernet Connection Dipswitch Unused. All switches = Off LED 1 Green LED On = Tie trunk 4 active LED 2 Green LED...
Page 351 Universal Slot PCBs PCB Chapter Layout Line in Use LEDs SPORT Serial Port JTAG LINK ONLINE LEDs ALARM BUSY POWER Backplane Connector LED7 BVPU1A 5031 TBO Ground Terminal Figure 9-2 BVPU PCB Strata DK I&M 6/00...
Page 352: Kcdu - Co Line/Digital Telephone Interface Unit
Universal Slot PCBs PCB Chapter Layout KCDU – CO Line/Digital Telephone Interface Unit System: DK40i Expansion KSU Circuits per PCB: two CO loop start/four digital telephone circuits Interfaces with: central office loop start lines digital telephones (with or w/o RPCI-DI or ADM) PDIU-DS DDCB cordless digital telephones (DKT2004-CT, DKT2104-CT)
Page 353 Universal Slot PCBs PCB Chapter Layout Table 9-2 KCDU Controls, Indicators, and Connectors Control/Indicator/Connector Type of Component Description CO line circuit 1 Red LED indicator SW501 Lights to indicate CO line circuit is in operation. CO line circuit 2 Red LED indicator SW601 J7 connectors Modular connector...
Page 354: Pdku2 - Digital Telephone Interface Unit
Universal Slot PCBs PCB Chapter Layout PDKU2 – Digital Telephone Interface Unit System: DK40i Expansion KSU, DK424, DK424i Circuits per PCB: eight digital telephone circuits Interfaces with: digital telephones (with or w/o RPCI-DI or ADM) DDSS console (circuit 8 only) PDIU-DS (must have dedicated circuit) DDCB (circuit 5 only–ports 004, 012, 020, and 028) cordless digital telephones (DKT2004-CT, DKT2104-CT)
Page 355 Universal Slot PCBs PCB Chapter Layout Program *29: Enables ADMs on 2000-series digital telephones. Program 27: Adjusts initial off-hook volume level for digital telephone handsets. Programs 30, 31: Enables OCA. Programs 77-1, 77-2, 79, *79: Digital Door Phone/Lock Control Unit (DDCB) and door phone ringing assignments.
Page 356: Peku - Electronic Telephone Interface Unit
Universal Slot PCBs PCB Chapter Layout PEKU – Electronic Telephone Interface Unit System: DK40i Expansion KSU, DK424, DK424i Circuits per PCB: eight electronic telephone circuits Interfaces with: electronic telephones HDSS console (circuits 7 and 8 only–each console requires two circuits) alternate BGM source (circuit 3 only) EOCU PCB for OCA external conference amplifier (circuits 2 and 3 only–ports 09 and 10, 17 and 18, 25 and...
Page 357: Peku Installation
Universal Slot PCBs PCB Chapter Layout PEKU Configuration to Support Door Phone/Lock Control Unit (HDCB) 1. Cut the W9 Door Phone jumper wire on the PEKU PCB. 2. Refer to “Door Phone (MDFB)” on Page 11-29 for HDCB, associated Door Phones (MDFBs) and door lock control installation procedures.
Page 358 Universal Slot PCBs PCB Chapter Layout Table 9-3 PEKU Controls, Indicators, and Connectors Control/Indicator/Connector Type of Component Description Interface connector for optional Off-hook Call Off-hook call announce P10 Announce subassembly connector (used with P20, P40, P50, and P60). Off-hook call announce P20 Used with P10, P40, P50, and P60.
Page 359: Pepu2 - External Page Interface Unit
Universal Slot PCBs PCB Chapter Layout PEPU2 – External Page Interface Unit System: DK40i Expansion KSU, DK424, DK424i Circuits per PCB: see interfaces) Interfaces with: built-in paging amplifier or page speaker door lock control external amplifier control external paging 600 ohm (duplex) interface (one zone) MOH control night relay control Older Version(s):...
Page 360 Universal Slot PCBs PCB Chapter Layout Table 9-4 PEPU Controls, Indicators, and Connectors Control/Indicator/Connector Type of Component Description External page/door lock control relay make or M/B make/break jumper plug P10 break jumper plug. 3-terminal jumper plug M/B make/break jumper plug P11 Night/hold relay make or break jumper plug.
Page 361: Pesu - Standard/Electronic Telephone Interface Unit
Universal Slot PCBs PCB Chapter Layout PESU – Standard/Electronic Telephone Interface Unit System: DK40i Expansion KSU, DK424, DK424i Circuits per PCB: two standard telephone or two-wire device circuits (circuits 1,2)/ four electronic telephone circuits (circuits 5~8) Interfaces with: standard telephone circuits standard telephones voice mail ports off-premises stations...
Page 362: External Options
Universal Slot PCBs PCB Chapter Layout External Options Note Refer to Chapter 11 – Station Apparatus to connect electronic telephones (including the following upgrades: HVSU2 or HVSU/HVSI for Off-hook Call Announce and HHEU for headset and/or Loud Ringing Bell interface), standard telephones, and HDCBs to the PESU.
Page 363: Pesu Programming
Universal Slot PCBs PCB Chapter Layout PESU Programming Enter Code 25 in Program 03 for a non-optioned PESU or Code 26 for a PESU supporting Off- hook Call Announce. To program the PESU standard telephone ports, see “PESU Programming” on Page 9-19.
Page 364 Universal Slot PCBs PCB Chapter Layout Cut W7 Only if BGM Is Connected to Port 07, Circuit 8 Optional EOCU, Equip. for OCA Feature Cut W9 for Door Phone Option (HDCB on Circuit 5) ESTS 50-Pin Amphenol Connector (Female) Backplane Connector PESU 1378...
Page 365: Piou2, Pious2 - Option Interface Units
Universal Slot PCBs PCB Chapter Layout PIOU2, PIOUS2 – Option Interface Units System: DK40i Expansion KSU, DK424, DK424i Circuits per PCB: (see interfaces) Interfaces with: night transfer/music hold control relay door lock/external amplifier control relay remote maintenance (IMDU) TTY port–terminal, modem, SMDI, ACD/MIS (DK424 only) SMDR output alarm sensor zone page interface–four zones (PIOU2 only)
Page 366: Piou2, Pious2 Installation
Universal Slot PCBs PCB Chapter Layout PIOU2 or PIOUS2 connectors P1, P2, and P3 are positioned to allow installation of the Note IMDU2 only in the proper position. 7. Refer to the Strata DK Programming Manual and turn LED 14 on in Program 77-1 to enable IMDU2 operation.
Page 367 Universal Slot PCBs PCB Chapter Layout Backplane Connector N.C N.O MODEM CCITT BELL 1200 SMDR PIOU2 1200 Figure 9-10 PIOU2 PCB Backplane Connector MODEM N.C N.O CCITT BELL 1200 NHR ALMT ALMR PIOUS2 1200 Figure 9-11 PIOUS2 PCB 9-23 Strata DK I&M 6/00...
Page 368 Universal Slot PCBs PCB Chapter Layout Table 9-7 PIOU2 Controls, Indicators, and Connectors Control/Indicator/Connector Type of Component Description Interface connector for SMDR printer/call SMDR/TTY interface connector J3 Dual modular connector accounting device and maintenance terminal/ modem. IMDU2 connector P1 10-pin connector Interface connector for remote maintenance IMDU2 connector P2 9-pin connector...
Page 369 Universal Slot PCBs PCB Chapter Layout Table 9-8 PIOUS2 Controls, Indicators, and Connectors Control/Indicator/Connector Type of Component Description Dual modular connector Interface connector for SMDR printer/call SMDR/TTY interface connector J3 (top modular is TTY, accounting device and maintenance terminal/ bottom is SMDR) modem.** IMDU2 connector P1 10-pin connector...
Page 370: Ratu - Attendant Console Interface Unit
Universal Slot PCBs PCB Chapter Layout RATU – Attendant Console Interface Unit System: DK424, DK424i Circuits per PCB: four attendant console circuits Interfaces with: up to four conventional and/or PC attendant consoles Older Version(s): none RATU controls and indicators are illustrated in Figure 9-12 and described in Table...
Page 371: Rciu1, Rciu2, Rcis - Caller Id Interface
Universal Slot PCBs PCB Chapter Layout RCIU1, RCIU2, RCIS – Caller ID Interface System: RCIU1–DK424, DK424i RCIU2 –DK40i Expansion KSU, DK424, DK424i RCIS–DK424, DK424i Circuits per PCB: four Caller ID circuits Interfaces with: loop or ground start lines w/Caller ID (requires RCOU or RGLU2) Older Version(s): none The RCIU1, RCIU2 PCB provides the Caller ID feature, also known as Calling Number Delivery...
Page 372: Dk424 And Dk424I Rciu1/Rcis Or Rciu2/Rcis Installation
Universal Slot PCBs PCB Chapter Layout DK424 and DK424i RCIU1/RCIS or RCIU2/RCIS Installation 1. Install the RCIS onto the RCIU1 or RCIU2 as required (see Figures 9-13 and 9-15). 2. Install the RCIU1/RCIS or RCIU2/RCIS into the appropriate cabinet slot. The circuit modular jack numbering and the tip/ring cross connect wiring of RCIU1/RCIS or RCIU2/RCIS to RCOU, PCOU, or RGLU is shown in Figure 10-26 on Page...
Page 373 Universal Slot PCBs PCB Chapter Layout Secondary Protectors RCIS1A RCIU1A or RCIU2A (reverse) (front) R C I U 1 A V . 1 1392 Figure 9-13 DK424 and DK424i RCIU1/RCIS or DK40i RCIU2/RCIS PCB Secondary Protectors RCIU2A (front) R C I U 2 A V .
Page 374 Universal Slot PCBs PCB Chapter Layout RCIS RCIU1 or RCIU2 4-wire Modular Jack (4) CKT 7 & 8 CKT 3 & 4 Not Used CKT 5 & 6 Not Used CKT 1 & 2 1393 Figure 9-15 DK424 and DK424i RCIU1/RCIS or RCIU2/RCIS PCB Modular Jack Positions A station must also be allocated with Caller ID/ANI storage memory in Program * 51 to Note store abandoned call telephone numbers.
Page 375 Universal Slot PCBs PCB Chapter Layout Program 60-1, Key 01: Determines which information will be sent out the system SMDR port, i.e., system Account Codes or CLID and/or ANI telephone numbers: ➤ Turn LED 01 On if CLID and/or ANI information should be sent out the system SMDR port. ➤...
Page 376: Rcou, Rcos - Four-Circuit Loop Start Co Line Interface Unit
Universal Slot PCBs PCB Chapter Layout RCOU, RCOS – Four-Circuit Loop Start CO Line Interface Unit System: RCOU–DK40Expansion KSU, DK424, DK424i RCOS–DK40i, DK424, DK424i Circuits per PCB: four loop start CO line circuits Interfaces with: loop start lines Older Version(s): PCOU2 (does not have ABR circuitry, uses RCTU, K4RCU ABR circuits) PCOU1(has ABR circuitry, identical and interchangeable w/PCOU2) The RCOU also provides ring detection, dial outpulsing, and hold circuitry.
Page 377: Rcou Installation
Universal Slot PCBs PCB Chapter Layout RCOU Installation Note The decibel (dB) PAD switches SW101, SW201, SW301, and SW401 control excessive loudness resulting from close proximity to a Central Office or PBX telephone office by providing a -3 dB signal level drop to, or from, the PBX or CO when set to the 3 position. Switches are factory-set to the 0 (0 dB signal level drop) position.
Page 378 Universal Slot PCBs PCB Chapter Layout Programs *81, *84, *87: Assigns which [DN] will flash when the CO line rings a telephone. Program 93: Assigns names to lines. Table 9-10 RCOU Controls, Indicators, and Connectors Control/Indicator/Connector Type of Component Description Lights to indicate that line circuit is in operation.
Page 379 Universal Slot PCBs PCB Chapter Layout Table 9-11 RCOS Controls, Indicators, and Connectors Control/Indicator/Connector Type of Component Description Lights to indicate that line circuit is in operation. CO line circuit 5~8 Red LED (CO line indicator will not light unless RCOU is connected to a CO line).
Page 380 Universal Slot PCBs PCB Chapter Layout Table 9-12 PCOU2 Controls, Indicators, and Connectors Control/Indicator/Connector Type of Component Description CO line circuit 1 CD112 Lights to indicate that line circuit is in operation. CO line circuit 2 CD212 Red LED CO line indicator will not light unless PCOU is CO line circuit 3 CD312 connected to a CO.
Page 381: Rddu - Direct Inward Dialing Line Interface Unit
Universal Slot PCBs PCB Chapter Layout RDDU – Direct Inward Dialing Line Interface Unit System: DK40i Expansion KSU, DK424, DK424i Circuits per PCB: four DID lines Interfaces with: DID (one or two-way) lines Older Version(s): none The RDDU provides four Direct Inward Dialing (DID) lines, each of which can have a single office code along with a block of extensions.
Page 382: Rddu Programming
Universal Slot PCBs PCB Chapter Layout RDDU Programming Program 03: Specify Code 16 for slots that support RDDUs and make sure RRCS is enabled for DTMF operation. Program 03 can be skipped, and Program 91 can be run instead. Program *09: Assigns DID line extensions to route to station [PDNs] and IMDU or RMDS Remote Maintenance (see Program 17 below).
Page 383 Universal Slot PCBs PCB Chapter Layout Table 9-13 RDDU Controls, Indicators, and Connectors Control/Indicator/Connector Type of Component Description PAD switch SW101 (circuit 1) PAD switch SW201 (circuit 2) 3-position slide switch Enables -3 dB signal level drop for line circuit. PAD switch SW301 (circuit 3) PAD switch SW401 (circuit 4) J1 connector...
Page 384: Rdsu - Digital/Standard Telephone Interface Unit
Universal Slot PCBs PCB Chapter Layout RDSU – Digital/Standard Telephone Interface Unit System: DK40i Expansion KSU only, DK424, DK424i Circuits per PCB: (with RSTS) four standard telephone (circuits 1~4)/four digital telephone (circuits 5~8) (without RSTS) two standard telephone circuits (1 and 2)/four digital telephone circuits Interfaces with: digital circuits digital telephones (with or w/o RPCI-DI or ADM)
Page 385: Rdsu Installation
Universal Slot PCBs PCB Chapter Layout RDSU Installation 1. Ensure the SSTU subunit and optional subassemblies are securely attached to the RDSU (Figure 9-21). WARNING! The protective shield on the back of the RDSU is designed to protect the installer from potentially hazardous ring voltage. Do not remove this shield. 2.
Page 386: Rdtu - T1 Interface Unit
Universal Slot PCBs RDTU – T1 Interface Unit Table 9-14 RDSU, RSTS Controls, Indicators, and Connectors Control/Indicator/Connector Type of Component Description RSTS connector P2/P3 Connector for RSTS subassembly that provides 10-pin connector two standard telephone circuits. RSTS connector P4/P5 R48S connector to P6 8-pin connector Interface connector for R48S.
Page 387: Remu - Tie Line Unit
Universal Slot PCBs RDTU – T1 Interface Unit REMU – Tie Line Unit System: DK40i Expansion KSU, DK424, DK424i Circuits per PCB: four Tie line circuits Interfaces with: E&M Tie lines 2- or 4-wire transmission Type I and II Signaling Immediate and Wink Start Older Version(s): PEMU (Type I signaling &...
Page 388: Pemu Installation
Universal Slot PCBs RDTU – T1 Interface Unit PEMU Installation 1. Determine if the E&M Tie lines will be configured for 2- or 4-wire transmission. 2. Set the 2W/4W jumper plugs P103, P203, P303, and P403 to the appropriate positions. 3.
Page 389 Universal Slot PCBs RDTU – T1 Interface Unit Table 9-15 REMU Controls, Indicators, and Connectors Control/Indicator/Connector Type of Component Description Tie trunk circuits 1~4 (CD102, 202, Red LED Lights to indicate that Tie line is in operation. 302, and 402) E&M Tie trunk connector circuits Modular connector Interface connector for E&M Tie line circuit.
Page 390 Universal Slot PCBs RDTU – T1 Interface Unit Table 9-16 PEMU Controls, Indicators, and Connectors Control/Indicator/Connector Type of Component Description Tie trunk circuit 1~4 (CD102, 202, Red LED Lights to indicate that Tie line is in operation. 302, and 402) E&M Tie line connector J101, 201, Modular connector Interface connector for E&M Tie line circuit.
Page 391: Rglu2 - Loop/Ground Start Co Line Interface Unit
Universal Slot PCBs RDTU – T1 Interface Unit RGLU2 – Loop/Ground Start CO Line Interface Unit System: DK40i Expansion KSU, DK424, DK424i Circuits per PCB: four line circuits Interfaces with: loop or ground start lines Older Version(s): RGLU1 (does not have hookflash to CO) The RGLU2 also provides ring detection, dial outpulsing, and hold.
Page 392 Universal Slot PCBs RDTU – T1 Interface Unit Table 9-17 RGLU2 Controls, Indicators, and Connectors (continued) Control/Indicator/Connector Type of Component Description PAD switch SW101 (circuit 1) PAD switch SW201 (circuit 2) 2-position slice switch Enables -3dB signal level drop for trunk circuits. PAD switch SW301 (circuit 3) PAD switch SW401 (circuit 4) LOOP/GND jumper SW103...
Page 393: Rsiu, Rsis, Rmds - Rs-232/Modem Interface Unit
DK424, DK424i Circuits per PCB: four interface ports Interfaces with: SMDI or Toshiba Proprietary RS-232 voice mail ACD SMIS computer SMDR printer or SMDR call accounting machine DKi Admin/DKi Backup PC or maintenance terminal (locally or remotely) Open-architecture application computer system–receives ANI, DNIS or CLID digits from...
Page 394: Rsis, Rmds Piggy-Back Installation
Universal Slot PCBs RDTU – T1 Interface Unit Stop bits = 1 Only one RSIU can be installed per DK424 or DK424i system. When the RSIU PCB is installed, the RSSU, PIOU2, PIOUS2, IMDU modem, and PEPU PCBs can still be installed with all of their respective paging, modem, and RS-232 port functions available;...
Page 395 Universal Slot PCBs RDTU – T1 Interface Unit Each position on the RSIU card can accept either an RSIS or RMDS (Note 1) card. Only one RMDS card can be used per RSIU. (See Note 1) Port #2 3-Pair Modular Jack RSIS or RMDS (Note 1)
Page 396 Universal Slot PCBs RDTU – T1 Interface Unit DK424 Base Cabinet DK424 Base Cabinet with RCTUC3 / D3 or RCTUBA3 / RCTUBB3 / RCTUE3 / RCTUF3 with RCTUA3 Port 1 Port 1 Port 2 Port 2 Ribbon Cable 2-connector Ribbon Cable Ribbon Cable (supplied with RCTU) Install ribbon...
Page 397: Rsiu, Rsis, Rmds Programming
Universal Slot PCBs RDTU – T1 Interface Unit ➤ To install an RSIU PCB into an existing system with DID and/or Tie lines The steps in “RSIU Installation” Page 9-50 apply to installing an RSIU into an existing Note system. Hence, most PCBs must be moved to the next highest slot using the following steps.
Page 398 Universal Slot PCBs RDTU – T1 Interface Unit Notes Function codes set in Program 76-1X-Y will override RSSU, PIOU2, and/or PIOUS2 function codes (41, 42, 43) set in Program 03. The TTY and modem function cannot operate on separate RSIU, RSIS, RMDS ports simultaneously.
Page 399: Rssu - Pc Interface Unit
Universal Slot PCBs RDTU – T1 Interface Unit RSSU – PC Interface Unit System: DK40i Expansion KSU, DK424, DK424i Circuits per PCB: one RS-232 connection Interfaces with: TTY jack Older Version(s): none The RSSU contains one RS-232 serial port for connecting an SMDI, SMIS processor, DKi Admin/DKi Backup PC or external modem.
Page 400 Universal Slot PCBs RDTU – T1 Interface Unit Table 9-18 RSSU Controls, Indicators, and Connectors Control/Indicator/Connector Type of Component Description Interface connector for maintenance terminal/ TTY interface connector J3 Dual modular connector external modem. Backplane Connector RSSU SMDR (not used) Figure 9-27 RSSU PCB 9-56 Strata DK I&M...
Page 401: Rstu2 - Standard Telephone Interface Unit
Universal Slot PCBs RDTU – T1 Interface Unit RSTU2 – Standard Telephone Interface Unit System: DK40i Expansion KSU, DK424, DK424i Circuits per PCB: eight standard telephone circuits Interfaces with: standard telephones voice mail ports off-premises stations other similar devices alternate BGM source (circuit 2 only) auto attendant digital announcer message waiting lamp (RSTU2 only) Older Version(s):...
Page 402: External Options
Universal Slot PCBs RDTU – T1 Interface Unit External Options W1 Ring Generator Switch Configuration (PSTU1 and PSTU2) ➤ On the PSTU1 or PSTU2, ensure the W1 switch is set to the “H” (190V P-P) position for initial installation. The “L” (130V P-P) position is used if devices connected to the PSTU1 or PSTU2 experience ring trip.
Page 403: Rstu2 Programming
Universal Slot PCBs RDTU – T1 Interface Unit SSTU Backplane Connector Subunit R48S Installed on RSTU1 R48S Installed on RSTU2 R48S R48S RSTU RSTU2 1376 Optional 50-Pin Amphenol Connector (Female) Figure 9-30 RSTU2 Controls and Interface Connectors RSTU2 Programming Program 03: Specify code 31 for all slots that have RSTUs and PSTUs installed. Note If there are no RSTU, RSTU2 or PSTU options, Program 03 can be skipped, and Program 91-1 or 91-9 can be run instead.
Page 404: Rmcu/Rcms - E911 Cama Trunk Direct Interface
Universal Slot PCBs RDTU – T1 Interface Unit RMCU/RCMS – E911 CAMA Trunk Direct Interface System: DK424, DK424i Circuits per PCB: four circuits Interfaces with: enhanced 911 locator services Older Version(s): none The E911 CAMA Trunk Direct Interface card (RMCU) enables cost-effective connection to the Enhanced 911 locator services without third-party equipment.
Page 405 Universal Slot PCBs RDTU – T1 Interface Unit RCMS1A ® RMCU1A RCMS1A ® R MC U1A -CM V. 1 2758 Figure 9-31 Placement of RCMS Subassemblies on the RMCU Interface Card RCMS1A RCMS1A -CM V.1 600 / 600 2762 Figure 9-32 RCMS Subassembly (stand-alone) Table 9-20 RCMS Subassembly Controls, Indicators, and Connectors Controls, Indicators, &...
Page 406: Rmcu Installation
Universal Slot PCBs RDTU – T1 Interface Unit RMCU Installation 1. Insert the RMCU (component side facing right) into the appropriate slot, and apply firm, even pressure to ensure proper seating of the connectors. 2. Gently pull the unit outward. If the connectors are properly seated, a light resistance is felt. 3.
Page 407: Rmcu/Rcms Programming
Universal Slot PCBs RDTU – T1 Interface Unit Table 9-21 LED Indications (Normal Operation) Status NB LED CB LED No network connection. RMCU is in stand-by mode. Network connected. RMCU is in stand-by mode. Network is in stand-by mode and the RMCU is off hook.
Page 408: Network Requirements
RDTU Network Channel Interface Codes: 04DU9-BN, 04DU9-DNZZ, 04DU9-1SN, 04DU9-1KN, 04DU9-1ZN. 3. For information on how to order ISDN PRI/BRI circuits, you should refer to the Toshiba ISDN Training CBT. ISDN circuits may require a customer-provided CSU for PRI and/or Terminal Adapter or Network Terminal units for BRI. In U.S. CSU/TAs must be UL-listed in the U.S.
Page 409 Universal Slot PCB Wiring This chapter contains point-to-point wiring diagrams for connection of telephones, lines, peripheral equipment, and power supplies for the universal slot PCBs of the Strata DK40i Expansion KSU, DK424 and DK424i systems. Wiring diagrams are divided into groups according to the PCB which provides the interface for, or controls the operation of, the associated equipment, as listed below: Station Wiring: Digital Stations...
Page 410: Chapter 10 - Universal Slot Pcb Wiring Cable Lengths
Universal Slot PCB Wiring Cable Lengths Cable Lengths In a single site installation, the Base and optional Expansion Cabinets must be placed within the allowed maximum distance of each other as designated by Table 10-1. Table 10-1 Station Loop Requirements Max Loop No.
Page 411 Universal Slot PCB Wiring Cable Lengths Building #1 Building #2 HESB PSTU Standard RSTU/RSTU2 Telephone RDSU/RSTS HDSS or DDSS Electronic Console PEKU or Digital Telephone PESU PDKU Electronic or Digital RDSU Telephone or Cordless Base Attendant RATI Console RATU Conventional Attendant HDCB Console...
Page 412: Station Wiring Diagrams
Universal Slot PCB Wiring Cable Lengths Station Wiring Diagrams Digital Station Wiring To PDKU Station Cabling Jacketed Twisted Pairs Bridging W/Female Connector 24 AWG (1 or 2 pair. See Note 1.) Clips T1 (Voice/Data) W-BL (GND) R1 (Voice/Data) BL-W PT1 (Add. Power) (GND) PR1 (Add.
Page 413 To RJ11 Jack on the Female V-BR Back Side of PDIU-DS Connector BR-V To Modem, Printer, or Host Computer etc. TOSHIBA 66M150 Split Block RS-232 POWER READY CONNECT Cable PDIU-DS 1594 Notes 1. T/R wires are always required; PT/PR are additional power wires...
Page 414: Female Connector
Universal Slot PCB Wiring Cable Lengths Screw To PDKU With Terminals Bridging Female Connector Clips W-BL BL-W Circuit 1 L1 L2 W-GN GN-W Used Circuit 2 W-BR 6 5 4 3 2 1 Door Phone A BR-W MDFB (Rear View) DDCB Circuit 3 R-BL...
Page 415 Universal Slot PCB Wiring Cable Lengths Jacketed Twisted Pairs Station Cabling PDKU Connector Bridging 24AWG (1 Pair) Clips T1 (Voice/Data) W-BL (GND) R1 (Voice/Data) BL-W (Not Used) W-GN DC Output GN-W CKT 2 W-BR BR-W AC/DC External Power Source CKT 3 R-BL BL-R AC Input...
Page 416 Universal Slot PCB Wiring Cable Lengths MDF Block Number KSU Slot Number Port Intercom Device/Standard Telephone/Electronic Color Code Designation Number Number Number Telephone Location W-Bl Bl-W PRW-T PRW-R W-Br PRW-T Br-W PRW-R R-Bl PRW-T Bl-R PRW-R PRW-T PRW-R R-Br Br-R PRW-T PRW-R Bk-Bl...
Page 417 Universal Slot PCB Wiring Cable Lengths To RDSU W/Female Station Cabling Jacketed Twisted Pairs (24 AWG) Connector Bridging Clips Tip 1 W-BL RJ11 Ring 1 BL-W Not Used Tip 2 W-GN (See Note) RJ11 Ring 2 GN-W W-BR 6 5 4 3 2 1 BR-W Ring Standard...
Page 418: W-Bl Bl-W
Universal Slot PCB Wiring Cable Lengths MDF Block Number KSU Slot Number Port Directory Device/Standard Telephone/ Color Code Designation Number Number Number Electronic Telephone Location W-Bl Bl-W (Standard) Not Used Not Used Indicate if separate BGM source (Standard) connected to Circuit 2. W-Br Not Used Br-W...
Page 419: Electronic Station Wiring Diagrams
Universal Slot PCB Wiring Cable Lengths Electronic Station Wiring Diagrams To PEKU w/Female Station Cabling Bridging Jacketed Twisted Pairs Connector Clips 24 AWG Voice T1 (VT) W-BL Voice R1 (VR) BL-W Data T1 (DT) Data R1 (DR) W-GN GN-W Circuit 2 W-BR BR-W Circuit 3...
Page 420 Universal Slot PCB Wiring Cable Lengths To PEKU w/Female Bridging Connector Clips Voice T1 W-BL Voice R1 BL-W Data T1 Data R1 W-GN GN-W Circuit 2 W-BR BR-W Circuit 3 R-BL Jacketed BL-R Station Cable Twisted Pair 24 AWG 6 5 4 3 2 1 Circuit 4 R-GN GN-R...
Page 421 Universal Slot PCB Wiring Cable Lengths Screw To PEKU or PESU Terminals Bridging w/Female Connector Clips W-BL BL-W Circuit 1 L1 L2 W-GN GN-W Used Circuit 2 W-BR 6 5 4 3 2 1 Door Phone A BR-W MDFB (Rear View) HDCB Circuit 3 R-BL...
Page 422 Universal Slot PCB Wiring Cable Lengths To PEKU w/Female Station Cabling (24 AWG, Twisted Pairs) Bridging Clips Connector Voice T1 (VT) W-BL Voice R1 (VR) BL-W to Electronic Telephone 1 Data T1 (DT) (Port 000) Data R1 (DR) W-GN GN-W Circuit 2 to Electronic Telephone (Port 001) W-BR BR-W...
Page 423 Universal Slot PCB Wiring Cable Lengths To PEKU W/Female Bridging Connector Customer-supplied Clips W-BL Two-way amplifier BL-W Circuit 1 to EKT Line repeaters (see Note 1) W-GN PEKU, Circuit 2 Voice Pair Port A (CO Side) GN-W W-BR Not Used BR-W PEKU, Circuit 3 Voice Pair Port B (Subscriber side)
Page 424: Bl-Bk
Universal Slot PCB Wiring Cable Lengths MDF Block Number KSU Slot Number Port Intercom Device/Standard Telephone/Electronic Color Code Designation Number Number Number Telephone Location W-Bl Bl-W See Note 1. W-Br Br-W See Notes 1 and 2. R-Bl Bl-R R-Br See Note 3. Br-R Bk-Bl Bl-Bk...
Page 425 Universal Slot PCB Wiring Cable Lengths 1585 To PESU w/Female Station Cabling Jacketed Pairs (24 AWG) Connector Bridging Clips Tip 1 W-BL RJ11 Ring 1 BL-W Not Used Tip 2 W-GN RJ11 Ring 2 GN-W W-BR 6 5 4 3 2 1 Not Used BR-W Ring...
Page 426 Universal Slot PCB Wiring Cable Lengths MDF Block Number KSU Slot Number Port Intercom Device/Standard Telephone/Electronic Color Code Designation Number Number Number Telephone Location W-Bl Bl-W Not Used Not Used W-Br Not Used Br-W Not Used Not Used Not Used R-Bl Not Used Bl-R...
Page 427: Attendant Console Wiring Diagrams
Universal Slot PCB Wiring Cable Lengths Attendant Console Wiring Diagrams To RATU PCB W/Female Connector PC Attendant Console Cabling Jacketed Twisted Pairs 24 AWG (2 Pair, See Note 1) Bridging Clips T1 (Voice/Data) W-BL (GND) R1 (Voice/Data) BL-W (GND) W-GN GN-W PC Attendant W-BR...
Page 428 Universal Slot PCB Wiring Cable Lengths To RATU PCB W/Female Console Cabling 3 Jacketed Twisted Pairs Connector 24 AWG (2-pair, See Note 1) Bridging Clips T1 (Voice/Data) W-BL (GND) R1 (Voice/Data) BL-W (GND) R1 W-GN GN-W Attendant W-BR Console #2 BR-W Attendant R-BL...
Page 429: Analog Devices Wiring
Universal Slot PCB Wiring Cable Lengths Analog Devices Wiring To RSTU2 or PSTU or PSTU2 w/Female Connector Bridging Jacketed Twisted Station Cable Clips 24 AWG Tip 1 W-BL Ring 1 BL-W Not Used W-GN (See Notes) GN-W W-BR Not Used BR-W R-BL Not Used...
Page 430 Universal Slot PCB Wiring Cable Lengths MDF Block Number KSU Slot Number Port Intercom Device/Standard Telephone/Electronic Color Code Designation Number Number Number Telephone Location W-Bl Bl-W Not Used Not Used Indicate if separate BGM source. W-Br Not Used Br-W Not Used R-Bl Not Used Bl-R...
Page 431: Power Failure Cut Through (Dpft) Wiring Pin-Outs
Universal Slot PCB Wiring Power Failure Cut Through (DPFT) Wiring Pin-outs Power Failure Cut Through (DPFT) Wiring Pin-outs Pair Color Code Lead Designation Function PSTU/RSTU PCB Position W-BI TIP-TEL BI-W RING-TEL TIP-RSTU/RSTU/RDSU RING-PSTU/RSTU/RDSU TIP-TEL RING-TEL W-Br TIP-RSTU/RSTU/RDSU Br-W RING-PSTU/RSTU/RDSU TIP-TEL RING-TEL R-BI TIP-RSTU/RSTU/RDSU...
Page 432 Universal Slot PCB Wiring Power Failure Cut Through (DPFT) Wiring Pin-outs Pair Color Code Lead Designation Function PSTU/RSTU PCB Position W-BI TIP-CO BI-W RING-CO TIP-PCOU/RCOU RING-PCOU/RCOU TIP-CO RING-CO W-Br TIP-PCOU/RCOU Br-W RING-PCOU/RCOU TIP-CO RING-CO R-BI TIP-PCOU/RCOU BI-R RING-PCOU/RCOU TIP-CO RING-CO TIP-PCOU/RCOU RING-PCOU/RCOU R-Br...
Page 433: Co Line Wiring Diagrams
Universal Slot PCB Wiring CO Line Wiring Diagrams CO Line Wiring Diagrams Network Bridging Clips Telco-provided Modular Block, 625-Type or Equivalent 6 5 4 3 2 1 PCOU 2 3 4 5 Modular Cord Same CO3+4 CO1+2 PCOU Pin-out Network Jack: RJ14C FIC: 02LS2 1586 66M150 Split Block...
Page 434 Universal Slot PCB Wiring CO Line Wiring Diagrams PCB Type and PCB Type and PCB Type and MDF Block CO Line MDF Block CO Line MDF Block CO Line Cabinet Slot Cabinet Slot Cabinet Slot Number Number Number Number Number Number Number Number...
Page 435 Universal Slot PCB Wiring CO Line Wiring Diagrams Network Bridging Clips Telco-provided Modular Block, 625-Type Or Equivalent 6 5 4 3 2 1 RGLU or PCOU 2 3 4 5 Modular Cord CO3+4 Same CO1+2 PCOU Pin-out Network Jack: RJ14C FIC: 02LS2 (PCOU), 02GS2 (RGLU2) 1598 66M150 Split Block...
Page 436 Universal Slot PCB Wiring CO Line Wiring Diagrams Network Bridging Clips Telco-provided Modular Block, 625-type or Equivalent 6 5 4 3 2 1 2 3 4 5 Modular Cord 7 + 8 Same 3 + 4 Same 5 + 6 Same 1 + 2 Network Jack: RJ14C...
Page 437 Universal Slot PCB Wiring CO Line Wiring Diagrams RJ-11 2-pin Ring Network Bridging PSAP Clips 6 5 4 3 2 1 RMCU1A RCMS1A (2/2) RJ11 2-Pin Modular Ring Connector CAMA #4 Network Busy (NB) LED Customer Busy (CB) LED Ring CAMA #3 LEDs (indicates trunk condition)
Page 438 Universal Slot PCB Wiring CO Line Wiring Diagrams Bridging Jumper Wires Dealer Supplied Dealer Supplied Dealer Supplied Modular Block, Modular Block, Modular Block, 625-Type or 625-Type or 625-Type or Equivalent Equivalent Equivalent 6 5 4 3 2 1 6 5 4 3 2 1 6 5 4 3 2 1 (See Notes) (See Notes)
Page 439: Did And Tie Line Wiring
Universal Slot PCB Wiring CO Line Wiring Diagrams DID and Tie Line Wiring Network Bridging Clips Telco-provided Modular Block, 625-Type or Equivalent 6 5 4 3 2 1 2 3 4 5 RDDU Modular Cord Same RDDU Pin-out Network Jack: RJ14C FIC: 66M150 Split Block 1605...
Page 440 Universal Slot PCB Wiring CO Line Wiring Diagrams REMU Same Pinout Line #4 To Network Jack as Line #1 Same Pinout Line #3 To Network Jack as Line #1 Same Pinout Line #2 To Network Jack as Line #1 LEAD —...
Page 441 Universal Slot PCB Wiring CO Line Wiring Diagrams Bridging Network Clips Telco-provided Modular Block, 625-Type or Equivalent 6 5 4 3 2 1 PEMU 2-Wire Not Used Modular Cord Same Same Same PEMU Pin-out Network Jack: RJ2EX FIC: TL11M 1587 66M150 Split Block Figure 10-31 MDF Wiring/2-Wire Tie Line to PEMU 10-33...
Page 442 Universal Slot PCB Wiring CO Line Wiring Diagrams Bridging Network Clips Telco-provided Modular Block, 625-Type Or Equivalent PEMU 4-Wire 6 5 4 3 2 1 2 3 4 5 Modular Cord Same Same Same PEMU Network Jack: RJ2GX Pin-out FIC: TL31M DK Wire Pair Functions DK, Transmit T, R...
Page 443: Option Interface Pcb Wiring Diagrams
Universal Slot PCB Wiring Option Interface PCB Wiring Diagrams Option Interface PCB Wiring Diagrams This section covers wiring for the option interface PCBs, which includes paging, TTY, SMDR, and serial interface features. The wiring diagrams involving paging zones reference Table 10-2, shown below.
Page 444 Universal Slot PCB Wiring Option Interface PCB Wiring Diagrams MDF 66M PIOU 25PR. PEPU/PIOU PCB Multi-zone Page Block Connections 30W max./Composite Impedance COLOR 300 OHMS PG.OUT 1 S-Bk Zone A or E Bk-S PG.IN 1 PG.OUT 2 Zone B or F PG.IN 2 Zone Page...
Page 445 Universal Slot PCB Wiring Option Interface PCB Wiring Diagrams PPTC connects to any one PPTC of these devices: Programmable DKi Admin PC and DKi Backup PIOU RS-232 Port PC COM Port Card External RM Modem TYSG VM SMDI Port TYCD MIS Device TYDTR (6-pin...
Page 446 Universal Slot PCB Wiring Option Interface PCB Wiring Diagrams KSU Backplane HESB Page and BGM Page Amplifier Break Mute Control W1 Make Door Lock Control Break Make Source Unit Night Bell Normal Open ALMT Facility Alarm Alarm Unit Sensor ALMR Normal Close PIOUS...
Page 447 Universal Slot PCB Wiring Option Interface PCB Wiring Diagrams PPTC connects to any one PPTC of these devices: PIOUS Programmable DKi Admin or DKi Backup CARD PC COM Port RS-232 Port External RM Modem VM SMDI Port TYSG MIS Device TYCD (6-Pin TYDTR...
Page 448 Option Interface PCB Wiring Diagrams RSIU/RSIS/RMDS Modular Jack 6-wire Modular Cord - telephone type (modular jack locking tabs on the same side of each cord). Toshiba PPTC PC COM Port RSIU (plug-in motherboard) ACD/MIS PC Port 1 RSIS (piggy-back) SMDI...
Page 449 Universal Slot PCB Wiring Option Interface PCB Wiring Diagrams RSIU/RSIS/RMDS PPTC-9 WSIU/TSIU/PIOU/PIOUS (female) Connect to PC 9-pin COMX Port DB9 Pinout Modular Jack Pinout (front view) (front view) RSIU/RSIS/RMDS PPTC-25F WSIU/TSIU/PIOU/PIOUS (female) 7 6 5 4 3 2 Connect to PC 25-pin COMX Port Modular Jack Pinout DB25...
Page 450 Universal Slot PCB Wiring Option Interface PCB Wiring Diagrams 10-42 Strata DK I&M 6/00...
Page 451 The Strata DK systems can support digital, electronic and standard telephones. Digital Telephones Installation instructions for digital telephones in this chapter and elsewhere in this manual apply only to the Toshiba 2000- and 1000-series digital telephones. The 2000-series digital telephones consist of four models: DKT2010-S...
Page 452: Chapter 11 - Station Apparatus Types Of Telephones
Station Apparatus Types of Telephones Electronic Telephones The electronic telephone instructions in this manual apply to the Toshiba 6500-series electronic telephones. They consist of four models: the EKT6510-H, EKT6510-S, EKT6520-H, and EKT6520-SD. Other electronic telephones that are compatible with the Strata DK systems are the 2000-, Note 3000-, and 6000-series telephones.
Page 453: Telephone Installation
Station Apparatus Telephone Installation Telephone Installation section This describes the wiring required to connect telephones to the system. Before installing any telephone wiring, read the following warning and caution notes: WARNING! ➤ Never install the telephone wiring during a lightning storm. ➤...
Page 454 Station Apparatus Telephone Installation Table 11-1 shows the correct country settings for the DKT2010-S, DKT2020-S, DKT2010-SD, DKT2020-SD, DKT2001 V.4 telephones. The default DIP switch settings are preset for the USA and Canada. Therefore, you do not Note need to adjust any of these from the default factory settings for North America. Table 11-1 DKT International DIP Switch Settings Dip Switch...
Page 455: Dip Switches
Station Apparatus Dip Switches Choosing either the Internal or External Microphone is performed on the DIP switch 5, located under the keystrip (see Figure 11-16). Important! The DKT2020-FDSP’s full-duplex operation depends on the speaker volume setting. Raising or lowering speaker volume directly affects the performance of the full-duplex operation. Depending on the room’s echo characteristics, raising the volume of the speakerphone can cause the the full-duplex operation to deteriorate.
Page 456 Station Apparatus Dip Switches Table 11-2 DKT2020-FDSP DIP Switch Settings Dip Switch Full Duplex Setting DIP Switch Position Best OFF ON 1 2 3 4 5 6 7 Good 1 2 3 4 5 6 7 Normal (Default) 1 2 3 4 5 6 7 Dip Switch 5 ON for Internal Microphone;...
Page 457: Speech Training Mode
Station Apparatus Dip Switches EXT MIC EXT MIC 5217 HIGH 5218 Figure 11-2 RFDM Plug on DKT2020-FDSP Figure 11-3 RFDM Unit RFDM Unit (OFF Position) RFDM Unit (ON Position) 5352 Figure 11-4 External Microphone On/Off RFDM Super Directional Microphone 5353 Figure 11-5 External Microphone Voice Pick-up Path Speech Training Mode...
Page 458: Special Button Operation (Button 10)
Station Apparatus Dip Switches ➤ To train the speakerphone ➤ The parties at both the local telephone and on the far end should take turns speaking for approximately 10 seconds. ➤ To improve speaker quality ➤ If the conversation becomes unstable during the call, or there is clipped speech, feedback or short silences, first try adjusting the volume.
Page 459: Telephone Speaker Off-Hook Call Announce Upgrade (Dvsu)
Station Apparatus Dip Switches ➤ To toggle full/half-duplex mode ➤ Press button 10 (see Full-duplex mode: Button 10 LED Off. Figure 11-6) to turn Half-duplex mode: Button 10 LED On. full-duplex mode On or Off. Notes Button 10 functions the same for Internal and/or External Microphone. If DIP switch 6 and 7, in Figure 12, are turned Off, the Full/half-duplex function of Button 10 is disabled and Button 10 will function as programmed in Program 39 of system/station Programming.
Page 460 Station Apparatus Dip Switches Digital telephones that are equipped with Integrated Data Interface Units or ADMs should have two-pair (or external power) to function effectively at this distance. This also applies to digital telephones supported by systems that must operate with battery reserve power (see Chapter 5 – DK424 Installation, Table 5-2 on Page 5-5).
Page 461: Telephone Wall Mounting
Station Apparatus Dip Switches Telephone Wall Mounting This section explains how to mount digital and electronic telephones to a wall or other vertical surface. See the manufacturer’s documentation for instructions on mounting standard phones. Notes Digital telephones equipped with PDIU-DIs, RPCI-DIs or PDIU-DI2s cannot be wall mounted.
Page 462: Telephone Upgrades
Station Apparatus Telephone Upgrades Telephone Upgrades Digital and electronic telephones can be upgraded for a number of features; there are no upgrades for standard telephones. Each of these upgrades shares a circuit with the telephone that it is connected to and is not considered a station. See Table 11-3 for more information.
Page 463 Station Apparatus Telephone Upgrades Data Communications Mode 'DWD &DOO In the data communications mode, data calls can be from a telephone with the button 'DWD 5HOHDVH 0RGHP and disconnected with the button. Digital telephones can have a button for reserving a modem or monitoring modem availability and status. These feature buttons are assigned to telephones with Program 39.
Page 464 Station Apparatus Telephone Upgrades RS-232 (Female) DIU & VSU DB-25 Connector DIU & ADM Perception Strap (only cut To P1 of if installed on Bottom PCB Perception) Digital Wire Telephone To P2 of Top Assembly Bottom PCB RPCI-DI V.2s have stand offs that RPCI-DI or require cutting when installed into a PDIU-DI2 2000 Digital...
Page 465: Dkt2001 Digital Single Line Telephone
Station Apparatus DKT2001 Digital Single Line Telephone DKT2001 Digital Single Line Telephone The following provides information on how to connect the DKT2001 Digital Single Line Telephones (SLTs) to the DK system. Before proceeding, see warning and caution notes in “Telephone Installation”...
Page 466: Installation
Station Apparatus DKT2001 Digital Single Line Telephone Installation 1. Set the DIP switches to match Figure 11-13. The DIP switches are preset from the factory for the USA and Canada. Refer to Table 11-1 on Page 11-4 for other country settings. 2.
Page 467 Station Apparatus DKT2001 Digital Single Line Telephone DVSU Upgrade Installation Wire Figures 11-7 11-14~11-17 follow these steps: Red Wire 1. Loosen the four captive screws on the telephone base and remove the base. 2. Loosen the four captive screws on the metal plate to the standoffs inside the base.
Page 468: Loud Ringing Bell/Headset Upgrade (Hheu)
V.4 HHEU1, except that the HHEU2 has longer wires to accommodate wall mounting. A Toshiba HESC-65A cable is required to connect the HHEU in a digital telephone to the HESB. 1000-series digital telephones cannot be equipped with the HHEU (any type or version) and the integrated data interface unit (PDIU-DI) at the same time, but 2000-series digital telephones can support an HHEU and a RPCI-DI or PDIU-DI2 at the same time.
Page 469 Station Apparatus DKT2001 Digital Single Line Telephone HHEU Upgrade Installation Component Side of HHEU Figures 11-7 11-15~11-19 SW601 follow these steps: R607 (HHEU1 V.1 ~ V.3) (HHEU1 V.1 ~ V.3) 1. Loosen the four captive screws on the telephone base, and remove the base. (HHEU1 V.4 or HHEU2) 2.
Page 470: Carbon Headset/Handset Straps
Station Apparatus DKT2001 Digital Single Line Telephone 6. Position the HHEU PCB on the standoffs inside the base, and secure with the two provided screws. Figures 11-15~11-17 for Steps 7~8. Note 7. For 2000-series digital telephones. Connect the wire plug of the HHEU PCB to the HHEU connector on the PCB in the phone.
Page 471: Beep Strap
Station Apparatus DKT2001 Digital Single Line Telephone Beep Strap A “beep” sounds whenever a dial pad or feature button is pressed on a digital telephone. ➤ To eliminate the beep sound Figures 11-7 11-15~11-17 and follow these steps: 1. Loosen the four captive screws from the telephone base and remove the base. 2.
Page 472: External Power Straps
Station Apparatus DKT2001 Digital Single Line Telephone ➤ To send busy override/camp-on ring tones over the handset/headset of the DKT2010-SD/ 2020-S/2020-SD ➤ L button. 5HGLDO Hold down the button and press the ➤ To block the tone over the handset/headset of the DKT2010-SD/2020-S/2020-SD ➤...
Page 473: Electronic Telephone Upgrades
Station Apparatus Electronic Telephone Upgrades Electronic Telephone Upgrades This section describes how to upgrade and configure electronic telephones for features and options. Off-hook Call Announce Upgrade (HVSU2 or HVSU/HVSI) Electronic telephones must be equipped with either the HVSU2 subassembly or the combined HVSU and HVSI subassemblies to receive Speaker Off-hook Call Announce (OCA) calls.
Page 474 Station Apparatus Electronic Telephone Upgrades HVSU/HVSI Upgrade Installation Figures 11-7 11-20~11-21 and follow these steps: 1. Loosen the four captive screws on the telephone base and remove the base. 2. Align the P5 connector on the HVSI subassembly with the receptacle on the HVSU subassembly.
Page 475: Loud Ringing Bell/Headset Upgrade (Hheu)
V.4 HHEU1, except that the HHEU2 has longer wires to accommodate wall mounting. A Toshiba HESC-65 or HESC-65A cable is required to connect the HHEU in an electronic telephone to the HESB. Refer to Chapter 12– Peripheral Installation for HESB installation procedures.
Page 476: Carbon Headset/Handset Straps
Station Apparatus Electronic Telephone Upgrades For the V.4 HHEU1 or the HHEU2: if only the headset is connected to the HHEU, cut the speaker OCA strap. Do not cut the speaker OCA strap if connecting an HESB to the HHEU for the loud Note ringing bell–even if a headset is also installed on the HHEU.
Page 477: Microphone/Speaker Threshold (Speakerphones Only)
Station Apparatus Direct Station Selection (DSS) Console/System Connection Microphone/Speaker Threshold (Speakerphones only) High ambient noise levels may cause the speaker on the electronic telephone speakerphone models (the EKT6510-S, EKT6520-S, and EKT6520-SD) to cut off frequently. ➤ To make these telephones less sensitive to noise and to prevent the cut-off Figures 11-7 11-20 and follow these steps:...
Page 478: Ddss Console Configuration
Station Apparatus Direct Station Selection (DSS) Console/System Connection Standard twisted single-pair or two-pair jacketed telephone cable (maximum 1000 feet, 303 meters) is used for the connection. To accommodate the DDSS console connection, the instrument end of the cable should be terminated in a modular station connector block (RJ11).
Page 479: Door Phone (Mdfb)
Station Apparatus Door Phone (MDFB) HDSS Console Configuration The following considerations should be made when installing an HDSS console: A PEKU PCB is required. Two PEKU ports are required for the HDSS console (always circuits 7 and 8). The PESU does not support the HDSS console. HDSS Programming Program 03: Codes 23 and 24 identify the slot that supports a PEKU that interfaces with the HDSS console.
Page 480: Ddcb/Hdcb And Mdfb Cabling
DDCB or HDCB cable runs must not have cable splits (single or double), cable bridges (of any length) or high resistance or faulty cable splices. See Chapters 1, 3, 5 or 7 for Strata DK14, DK40i, DK424 or DK424i secondary protection information and loop limits.
Page 481: Mdfb Wall Mounting
Station Apparatus Lock Control Unit and Door Phone MDFB Wall Mounting Base 1. Remove the screw from the bottom of the cover. Detach the cover from the base and metal frame (see Figure 11-24). Metal Frame 2. Position the metal frame and base to the mounting surface and secure with two one-inch panhead wood screws.
Page 482: Cordless Digital Telephones
Before you read anything else, please observe the following: WARNING! Toshiba does not represent this unit to be waterproof. To reduce the risk of fire, electrical shock, or damage to the unit, do not expose this unit to rain or moisture.
Page 483: Dkt2104-Ct
Rechargeable Nickel-Cadmium batteries.: WARNING! To reduce risk of fire, use only Model EXP9580 or EXP9586 batteries. To power your Toshiba DKT2004-CT Cordless base unit, use only UL Listed CAUTION! AC Adapter Model AD-9500 Class 2 Power Supply.
Page 484: Cordless Telephone Installation (Dkt2004-Ct And Dkt2104-Ct)
Station Apparatus Cordless Digital Telephones Cordless Telephone Installation (DKT2004-CT and DKT2104-CT) Your telephone system must be programmed for Auto Preference for your TALK Important! button to work. If there is a shared digital telephone, you receive internal system dial tone automatically after picking up the handset of your deskset. For example, in a DK system, Program 32 must have a setting other than “00.”...
Page 485: Telephone Cord Connection
Station Apparatus Cordless Digital Telephones Telephone Cord Connection There are two telephone line jacks on the back of the base unit of your cordless digital telephone: “Line In” and “Line Out.” You can connect the cordless digital telephone to both the telephone line and a Strata DK digital telephone.
Page 486: Cordless Telephone Connectors
Station Apparatus Cordless Digital Telephones Cordless Telephone Connectors 2. Plug the AC adapter into a standard 120VAC wall outlet. 3. Route the power cord where it is not a trip hazard, and where it will not become chafed and create a fire or electrical hazard. 4.
Page 487 Station Apparatus Cordless Digital Telephones ➤ To charge the DKT2001-CT handset’s battery pack 1. Place the handset on the base unit. 2. Make sure the CHARGE LED lights. If it does not light, check to see that the AC adapter is plugged in and that the handset is making good contact with the base unit.
Page 488: Tips On Extending Battery Pack Life
Station Apparatus Cordless Digital Telephones Tips on Extending Battery Pack Life All rechargeable nickel cadmium batteries can develop a “memory” (reduced charge capacity) caused by repeated charge and discharge cycles. Batteries that have developed this effect do not operate to their fullest capacity. ➤...
Page 489: Digital Add-On Module Installation
Station Apparatus Digital Add-on Module Installation Digital Add-on Module Installation Install one or two DADM 2020s to a 2000-series digital telephone (only). DK14 supports up to 8 DADMs DK40i supports up to 12 DADMs The number of DADMs supported by the DK424 depends on the common control PCB: RCTUA supports 12 DADMs RCTUB and B1CAU supports 40 DADMs RCTUC/D B2CAU/BU, B3CAU/BU supports 120 DADMs...
Page 490: Adm Programming
Station Apparatus Digital Add-on Module Installation (Smaller Connector) 4-Screws P 2 (No 4-Screws Connection) Second DADM DADM Connection Plate (provided DADM Base with DADM) DADM Cable (Supplied with DADM) Remove Handset Hanger Black Wire to Pin 1 First DADM Telephone Base Black Wire to Pin 1...
Page 491: Pc Attendant Console
VGA or SVGA monitor and a COM port dedicated to the PC attendant console is required. Toshiba recommends the following for the PC attendant console: Pentium processor/100 MHz, 16 MB RAM, 1.44 MB floppy drive, 200 MB hard drive, and a mouse. A tower that sits on the floor is provides better monitor visibility (as opposed to a desktop model).
Page 492 Station Apparatus PC Attendant Console ➤ To install the PC attendant console Figure 11-28 and follow these steps: 1. Connect the RATI to the PC COM port a with a standard RS-232 cable. 2. Use one-pair wiring to connect the MDF to an RJ11 jack at the attendant console location. If you need to use a long cable, use two-pair for more power.
Page 493: Pc Attendant Console Programming
The RATU PCB takes up four station ports in software; each attendant console will Important! be assigned one of the ports in consecutive order. Toshiba recommends installing the RATU PCB in the next highest slot number following the last station PCB installed–...
Page 494: Pc Attendant Console Software Installation
Station Apparatus PC Attendant Console Attendant Console Load Share Programming Example The user’s company DID line [DN] is 583-3700; this number and other loop start lines should ring in a load sharing manner to each of the Company’s two Attendant Consoles in the Day, Day 2, and Night modes.
Page 495 Station Apparatus PC Attendant Console 2. From the Telephony dialog box, click the Driver Setup... button. 1022 3. In the Telephony Drivers dialog box, if “ATT Telephone Telephony SP” is shown in the driver list, go to Telephony Setup below. Otherwise, click the Add button to display the Add Dialog screen.
Page 496 Station Apparatus PC Attendant Console 3. Choose the processor type for the connected DK424 system (RCTUB or RCTUC/D). 4. Select the DK software version of the system (R2, R3 or higher). 5. Enter emergency numbers as programmed in Program 44-91~93 of the DK424.
Page 497 Station Apparatus PC Attendant Console Access Codes Access Codes are used by the DK424 for dialing features. The access codes (dialing plan) must match to allow the PC Attendant to dial the correct code to activate certain features. This is normally left at default, but if Program 05 is modified, corresponding changes are needed here.
Page 498 Station Apparatus PC Attendant Console ➤ To set DNIS trunk identification 1. From the DK PC Attendant Configuration screen, click the DNIS button. 2. From the Class/ANI DNIS Trunk Assignment dialog box, click OK when done. 1029 ➤ To exit Telephony Drivers and Telephony Setup 1.
Page 499 Station Apparatus PC Attendant Console Console Settings The first selection is Console Settings. This screen defines the PC attendant console main operating features, including: Auto Hold and Auto Dialing Account code length expected by the DK424 Pilot number for Voice Mail Prefix digits needed to access a mailbox for message taking Voice Mail ID codes for message...
Page 500 The button marked DNIS Text... is used to record the DNIS Tags which should match those listed in Program 71-5. Toshiba recommends entering DNIS tags when they are programmed into the DK system. This enables the Attendant or System Administrator to create prompts as needed. Even if some DNIS lines are not scheduled to ring at the console, the calls to be forwarded to the Attendant and answers prompts may be used later.
Page 501 Station Apparatus PC Attendant Console ➤ To write an Answer Prompt 1. From the System Settings dialog box, select Answer Prompt. 1035 2. From the Answer Prompt dialog, select the Prompts...button. 3. Select the New button. 4. Type in a new prompt message in the Prompt box.
Page 502 Station Apparatus PC Attendant Console ➤ To write a DNIS Answer Prompt 1. From the System Settings dialog box, select Answer Prompt. 2. Select the DNIS Text... button. 3. From the DNIS Text dialog box, select the Add button. 4. Type in the Name Tag as entered in Strata DK System system programming.
Page 503 Station Apparatus PC Attendant Console When there are multiple entries, Auto Dial (includes Auto Transfer) is disabled. In the first example, where two people shared the same [DN], the system would pause if the [DN] is entered. At this point, the Attendant can enter a name and as long as there are no name conflicts, the console will now Auto Transfer.
Page 504: Backup/Restore Configuration
Station Apparatus PC Attendant Console Do not enter extra spaces after either the first or last names and do not put the full name in only one box. The system searches the names by putting together the First and Last name by adding a space between the first and last.
Page 505: Windows Control Panel
Station Apparatus PC Attendant Console ➤ To backup or restore PC attendant console setup data 1. Double-click on the PCATT BACKUP icon. 1021 2. From the PC Attendant Backup and Restore dialog box, select Backup or Restore. 3. Enter the appropriate directories. 4.
Page 506 The Desktop screen controls: cursor blink rate, whether a screen saver is used, and the timer to invoke the screen saver. Toshiba recommends using a screen saver since this protects the video monitor. When calls come into the PC Attendant when the screen saver is displayed, ringing is heard, but the screen saver remains on until the user takes an action.
Page 507 If you are currently using a mouse, these settings should be appropriate and need not be changed. If the mouse is new to you, Toshiba recommends each setting to be a slower speed for easier operation. Once you gain experience with the mouse, you can use faster settings.
Page 508: Conventional Attendant Console
PC and conventional Attendant Consoles require RCTUB2 or RCTUC/D2 R 2 processors or RCTUBA/BB, RCTUC3/D3, RCTUE3/F3 R3 processors. The conventional attendant console can be configured with a Toshiba-supplied base (ATT BASE- 1) and an Electroluminescent (EL) or EGA Color CRT.
Page 509: Chapter 12 - Peripheral Installation
Peripheral Installation This chapter provides connection procedures for optional peripheral equipment to Strata DK Systems. Information in this chapter applies to all systems, unless stated otherwise in text. Instructions include hardware requirements, PCB configuration, interconnection/wiring requirements, and programming considerations. Peripheral equipment is connected to system PCBs.
Page 510: Power Failure Emergency Transfer (Dpft) Installation
Peripheral Installation Power Failure Options J2-26 To RSTU/PSTU-T1 J2-27 To TEL-T1 RDSU/RSTS J2-1 To RSTU/PSTU-R1 J2-2 To TEL-R1 RDSU/RSTS Telephone Current Detector J1-26 J1-27 To CO-T1 To RCOU/PCOU-T1 J1-1 J1-2 To CO-R1 To RCOU/PCOU-R1 J1-50 DG (Input) Relay RSTU or PSTU Control -24V (Input) J1-25...
Page 511: Music-On-Hold (Moh)/ Background Music (Bgm) Options
American Society of Composers, Authors, and Publishers (ASCAP), or other similar organization, if copyrighted music is transmitted through the Music-on-Hold feature of this telecommunications system. Toshiba America Information Systems, Inc., hereby disclaims any liability arising out of the failure to obtain such a license.
Page 512 Peripheral Installation Music-on-Hold (MOH)/ Background Music (BGM) Options ➤ To install the MOH option 1. Connect the external music source to the DK14 or DK40i KSU, or DK424 RCTU, RCA jack (see Figure 12-1). 2. Rotate the DK14 or DK40i KSU, or DK424, DK424i processor PCB’s volume control (VR1) to adjust MOH volume: clockwise increases volume;...
Page 513 Peripheral Installation Music-on-Hold (MOH)/ Background Music (BGM) Options See MDF Tip & Ring Wiring Diagrams (Chapter 8) DK14/DK40i KSU or RCTU Twisted Pair DID Lines 24 AWG. MOH/BGM TIE Lines Backplane Volume Control CO Line and CO Lines (Loop) Station PCBs Music-On- CO Lines (GND) Max.
Page 514: Bgm Options
Peripheral Installation Music-on-Hold (MOH)/ Background Music (BGM) Options BGM Options The BGM options allow music to play over optional external speakers (external page system) and/ or digital and electronic telephone speakers. BGM can be configured in three ways: Configuration A – One Music Source This configuration enables BGM and MOH to share the same music source (see Figure 12-3).
Page 515 Peripheral Installation Music-on-Hold (MOH)/ Background Music (BGM) Options RCA Jack Tip (28) QSTU2, KSTU2, BGM Music RSTU, RSTU2, Source High Level Input RDSU, or PSTU 600Ω Output Ring (3) Output (CKT 2) or 8Ω Output 4246 BGM SOURCE SPECIFICATIONS: Phone Line •...
Page 516 Peripheral Installation Music-on-Hold (MOH)/ Background Music (BGM) Options Configuration C – Three Music Sources This configuration enables the MOH source to be connected to the RCA jack of the DK40i KSU or DK424 or DK424i processor PCB (as in Configuration A). The digital or electronic telephone BGM source is connected to a PEKU, PESU, KSTU2, RSTU, RSTU2, RDSU or PSTU PCB (as in Configuration B), and a separate BGM source is sent to the external page speakers via the PIOU PCB (see...
Page 517: Alternate Bgm Source Installation
Peripheral Installation Music-on-Hold (MOH)/ Background Music (BGM) Options ➤ To install the MOH/BGM as BGM 1. Ensure that the MOH option is installed in accordance with To install the MOH option on Page Page 12-4 (see Figure 12-2). 2. The output of the RCTU page/BGM control is applied through the backplane to the output select switch (SW4) on the PIOU or PEPU.
Page 518: External Bgm Installation
Peripheral Installation Relay Control Options and Door Lock Control 5. Using the BGM source’s volume control, adjust the BGM volume to the desired level while listening to BGM via a telephone speaker and/or the external page speakers. When BGM is sent to external speakers via a PIOU or PIOUS or PEPU PCB, use the external amplifier volume control to balance the BGM and page volume levels.
Page 519 Peripheral Installation Relay Control Options and Door Lock Control Configure PIOU, PIOUS or PEPU for External Page Mute Option 1. Set Program 77-1 LED 07 to Off to configure the PIOU, PIOUS, or PEPU PCB for the external page function. 2.
Page 520 Peripheral Installation Relay Control Options and Door Lock Control KSU Backplane SP.T Page Page Amplifier SP.R Break Mute DE.T Control Door W1 Make Lock DE.R Control Break NH.T Make Source NH.R Unit Night Bell Normal Open ALM.T Facility Alarm Alarm Sensor Unit ALM.R...
Page 521 Peripheral Installation Relay Control Options and Door Lock Control Lock Control Function Only one door lock control is available using an optional PCB (PIOU, PIOUS, or PEPU) Note and only the optional PCB with the lowest Program 03 Code (41, 42, or 43) will provide the door lock function.
Page 522 Peripheral Installation Relay Control Options and Door Lock Control Door Lock Control with DDCB and HDCB In addition to the option interface PCB (PIOU, PIOUS, PEPU), each DDCB and HDCB can provide one door lock control. DK14 provides two door lock controls on DDCB only. DK40i provides three door lock controls.
Page 523 Peripheral Installation Relay Control Options and Door Lock Control 8. In Program 39, assign door lock buttons to stations per the customer’s record sheet. 9. Check each telephone door lock button from each station: the DDCB modular B-jack (pins 3 and 4) will momentarily open or close (three or six seconds) when the button is pressed.
Page 524: Night Transfer/Night Relay Options With Piou, Pious, Or Pepu
Peripheral Installation Relay Control Options and Door Lock Control DDCB or HDCB Relay RJ11 MDFB Control Contact Door Phone Relay Contact to Customer Supplied DK14 KSU, RJ11 MDFB Device (See Chapter 8— DK40i KSU, Wiring Diagrams) PDKU, Door Phone B RDSU, DK14 (Ports 002, 003) PEKU,...
Page 525 Peripheral Installation Relay Control Options and Door Lock Control Configure PIOU, PIOUS or PEPU for Night Transfer 1. In Program 77-1, set LED 05 to Off to configure the Night/Hold Relay for the Night Transfer function (see Figures 12-7 and 12-8). 2.
Page 526 Peripheral Installation Relay Control Options and Door Lock Control 2. If using a PIOU or PEPU, set the P11 jumper plug on the PIOU or PEPU to the MAKE or BREAK position, as required: MAKE – Shorts the normally open contacts (pins 9 and 34) when any CO line is on hold. BREAK –...
Page 527: External Speaker Unit (Hesb) Options
Peripheral Installation External Speaker Unit (HESB) Options External Speaker Unit (HESB) Options Strata DK systems provide three options utilizing an HESB: Loud Ringing Bell Amplified Speaker Talkback Amplified Speaker System hardware requirements vary depending on the HESB option selected. See the following installation procedures for the hardware requirements for each option.
Page 528 Peripheral Installation External Speaker Unit (HESB) Options HESB (Rear View) Volume Control Internal Wiring: (L2) Voice Jumper Wires: 1 2 3 4 5 6 7 8 9 10 2-10 6 5 4 3 2 1 6 5 4 3 2 1 Jumpers Not Used Not Used...
Page 529 Peripheral Installation External Speaker Unit (HESB) Options Installing the HESB Loud Ringing Bell in Electronic Telephones (DK40i and DK424 Only) 1. On the HESB TB1 terminal block: connect a jumper between terminals 6 and 7, and connect another jumper between terminals 5 and 8 (see Figure 12-12).
Page 530: Amplified Speaker Option
Peripheral Installation External Speaker Unit (HESB) Options HESB (Rear View) Volume Control (+) (Red) (-) (Green) VOICE Tip Internal Wiring: VOICE Ring Voice Jumper Wires: 1 2 3 4 5 6 7 8 9 10 Jumpers 6 5 4 3 2 1 6 5 4 3 2 1 Not Used 24 AWG Jacketed...
Page 531 Peripheral Installation External Speaker Unit (HESB) Options 5. Connect a jumper between terminals 5 and 6 of the HESB TB2 terminal block. 6. If using a PIOU or PEPU, connect the PIOU or PEPU 600-ohm page output (pins 13 and 38) to terminals 3 and 4 of the HESB TB1 terminal block.
Page 532: Talkback Amplified Speaker Option
Peripheral Installation External Speaker Unit (HESB) Options Talkback Amplified Speaker Option The talkback amplified speaker option enables a talkback speaker to be provided in areas where a telephone is not needed. In this configuration, the HESB is connected to the PIOU, PIOUS, or PEPU 600 ohm (duplex) output and is used as the amplifier and speaker.
Page 533 Peripheral Installation External Speaker Unit (HESB) Options MDFB (Rear View) Door Phone Talkback DK14 & DK40i KSU Microphone RCA Jack 2 L1 L2 PIOUS Jacketed Twisted 600Ω Pair Page Duplex 24 AWG Output MDF Block Jacketed PIOU or Pin Numbers Twisted Pair PEPU 24 AWG...
Page 534: Hesb Wall Mounting
Peripheral Installation External Page Options HESB Wall Mounting Some applications may require that the HESB is mounted on a wall or other vertical surface. ➤ To wall mount the HESB 1. Find a suitable location on the mounting surface for the HESB (see Figure 12-15).
Page 535 Peripheral Installation External Page Options 66 Block Pin Numbers External PIOU/PEPU Paging Amp Night Ring SPT (38) and Page from KSU 600Ω SPR (13) Backplane DET (32) External Page/ Door Lock Relay Mute 2 (See Program 77-1) DER (7) Input 2 PIOU/PEPU Pin Numbers 25-Pair Cable...
Page 536 Peripheral Installation External Page Options Table 12-2 Paging Zones and Access Codes Access Codes DK40i, Access Codes DK424 or DK424 (RCTUA, RCTUBA/ DK424i (RCTUE/F or Zones BB, RCTUC/D) and DK424i B5CAU/BU equipment (B1CU, B2CAU/BU, with a PIOU) B3CAU/BU) All Call Page and External All Call Page #351...
Page 537 Peripheral Installation External Page Options 66 Block Pin Numbers PIOU Jacketed Twisted Pair 24 AWG PGOUT 1 (15) Zone 1 / Zone 5 1 PGIN 1 (40) PGOUT 2 (17) Zone 2 / Zone 6 PGIN 2 (42) PGOUT 3 (19) PGIN 3 (44) Zone 3 / Zone 7 PGOUT 4 (21)
Page 538 Peripheral Installation External Page Options Zone Paging with BGM (Multiple Amplifiers) DK40i and DK424 Only Provides multiple-zone paging capability (same as “External Page Option Installation” on Page 12-26) but separate amplifiers are used for each zone. ➤ To install zone and night ringing with multiple amplifiers 1.
Page 539 Peripheral Installation External Page Options 66 Block Pin Numbers PIOU Jacketed Twisted Pair 24 AWG PGOUT 1 (15) Zone 1 / Zone 5 PGIN 1 (40) PGOUT 2 (17) Zone 2 / Zone 6 PGIN 2 (42) PGOUT 3 (19) PGIN 3 (44) Zone 3 / Zone 7 PGOUT 4 (21)
Page 540: Two-Co Line External Amplified Conference
Peripheral Installation Two-CO Line External Amplified Conference Night Ringing over Selected Page Zones In systems shared by 1~4 tenants, each tenant’s CO lines can be assigned to night ring separate PIOU external page zones. This feature can also be used in one-tenant systems. With shared systems, for example, Tenant 1’s night ringing CO lines could be programmed to ring PIOU external page zones 1 and 2, while Tenant 2’s lines could be programmed to ring zones 3 and 4.
Page 541: Amplified Talk Path
Peripheral Installation Two-CO Line External Amplified Conference Amplified Talk Path Figure 12-19 provides a functional diagram of a two-CO line amplified conference connection. (A tellabs 7206 amplifier is used here.) The talk path for the connection is as follows: outside party 1 –...
Page 542 Peripheral Installation Two-CO Line External Amplified Conference Tellabs 7206 Amplifier Strata DK40i/DK424 (See Notes) 24AWG 25-Pair CO PCB RCTU PEKU Outside Cable Party 1 Conference VT(2), P28/W-GN Switch CKT, X Port A CO Line VR(2), P3/GN-W DT(2) (CKT 2) Public 24AWG Not Used Telephone...
Page 543: Smdr Printer/Call Accounting Device Options
Peripheral Installation SMDR Printer/Call Accounting Device Options SMDR Printer/Call Accounting Device Options An SMDR printer or call accounting device may be connected to the system to provide a hard- copy record of station activity. The Strata DK system can record incoming, outgoing, and transferred calls, as well as Account Code entries and names and telephone numbers of answered DNIS, ANI, Caller ID, E911 and ISDN calls.
Page 544 Peripheral Installation SMDR Printer/Call Accounting Device Options Figure 12-20, “SMDR Output” shows a sample SMDR printout and describes the contents of each column. The following examples show call record samples and describe the sequence of events that generated the call records. If a subaddress for a call is received or sent on an ISDN call, it is included in the SMDR.
Page 545: Smdr Printout Examples
Peripheral Installation SMDR Printer/Call Accounting Device Options SMDR Printout Examples Note SMDR printout “time of day” and month/day/year (MM/DD/YY) is the same as the system clock time/date set by the station connected to Port 000. SMDR MM/DD/YY prints out each time 50 call records are generated and at midnight each day. Direct Inward System Access (DISA) CO Lines DISA station calls print out as MSS or DISA.
Page 546: Smdr Programming
Peripheral Installation SMDR Printer/Call Accounting Device Options Caller hangs up. The call releases, and Printout C prints after the call disconnects at 12:22. Notes If the CO provides the Calling Party Control or Auto Release (AR) signal (see Program 15-0 and 15-3), the call disconnects when either party hangs up.
Page 547: Smdr Printer/Call Accounting Device Installation
Peripheral Installation SMDR Printer/Call Accounting Device Options Program 60 Item 1: Selects Caller ID, ANI and DNIS or Account Code to be sent out the SMDR Port. Item 2: Selects the minimum duration (1.0 or 10 seconds) of calls that will be registered by SMDR.
Page 548 RSIS or Device • 1-stop bit 50 ft. max PIOU or SMDR 24 AWG Wire PIOUS Modular Toshiba Twisted Pair Jack PPTC1A-5M (25 pin), PPTC-25F, or PPTC9 (9-pin) Modularized RS232, Modular Adapter Basic Wiring PPTC1A-5M Adapter PIOU, SMDR Jack RS-232 Modular Pin No.
Page 549: System Database Printout Using Smdr Port
1523 Figure 12-22 PIOU/PIOUS/RSIU/RSIS SMDR Port Data Dump Example Voice Mail Options Strata DK systems can support a Toshiba Stratagy, Stratagy DK, VP or customer-supplied voice mail system. Voice mail systems connect to standard telephone circuits (QSTU2, KSTU2, RSTU2, RDSU/ RSTS, PSTU or PESU).
Page 550: Toshiba Stratagy, Stratagy Dk, Or Vp Voice Messaging Systems
SMDI installation and operation. Toshiba Stratagy, Stratagy DK, or VP Voice Messaging Systems Strata DK systems are designed to support the full range of features offered by the Toshiba Stratagy and/or VP systems. It provides various call routing, message handling, and information...
Page 551: Customer-Supplied Voice Mail Messaging Systems
Voice Mail Options Toshiba Stratagy, Stratagy DK, or Toshiba VP Programming Some features of Strata DK system programming were designed for Toshiba Stratagy, Stratagy DK or VP systems, and do not necessarily apply to customer-supplied voice mail messaging systems. These programming features are:...
Page 552: Voice Mail Program Checklist
ID code (Program 31, LED 16). Voice Mail Program Checklist Prior to Programming Set Toshiba VP Maintenance Menu system parameters to “D” = Strata DK (any model). See Toshiba Stratagy, Stratagy DK, or VP documentation for other parameter settings. Programming Strata DK for Voice Mail Program 92: Initialization clears voice mail auto dial codes.
Page 553 Program 31: Turn LEDs 04, and 15~20 On, and LED 05, 06, 07 or 08 On for the QSTU2, KSTU2, RSTU2, RDSU/RSTS, or PESU ports that are connected to the Toshiba VP and Stratagy VM ports. Turn LED 09 On for VM Auto Attendant “Supervised Transfer” operation;...
Page 554: Voice Mail System Installation
(See Chapter 10 – Universal Slot PCB Wiring Chapter 3 – DK40i Installation or Chapter 1 – DK14 Installation.) 3. Program the Strata DK system for the required VM features. (See “Toshiba Stratagy, Stratagy DK, or VP Voice Messaging Systems” on Page 12-42, paragraph 3 and “General Voice Mail...
Page 555: Rpci-Di Dual Mode
Peripheral Installation PC/Data Communications Interface Units The RPCI-DI and PDIU-DI operate like a DCE and connect directly to DTE devices using standard RS-232 cables. Depending on how its internal jumper plugs are configured, the PDIU-DS can either operate like a DTE and connect to DCE devices; or operate like a DCE device and connect to DTE devices.
Page 556 RS-232 Computer DKT/PDIU-DI Service (201) Digital (Port 001) Serial Printer RS-232 Telephone DIGITAL Line X (Port 003) RS-232 PDIU-DS Line Z TOSHIBA (203) POWER READY CONNECT Modem RSTU2 Public PSTU Telephone RDSU LINE 1 Network RSTS (Port 008) MODEM (208)
Page 557: Eia Interface Leads (Signals)
Peripheral Installation PC/Data Communications Interface Units EIA Interface Leads (Signals) Both DIUs operate with 10 standard EIA RS-232 interface leads (signals) on which signaling data is transmitted and received. RPCIs and DIUs connect to serial data devices with standard RS-232 cables, available from telephone supply stores (see Figures 12-24~12-29 and 12-30).
Page 558 Peripheral Installation PC/Data Communications Interface Units Data Set Ready (DSR, Pin 6) When connected to the communication channel and prepared to exchange control characters to initiate data transmission, the DCE device sends the DSR signal (EIA circuit CC) to the DTE device.
Page 559 Name Name Rear view of asynchronous (serial) Rear view of RPCI-DI or PDIU-DI DB25, communication interface connector (DB9) RS-232 female connector of PC or Toshiba Portable. 2 3 4 5 DB9 Female DB25 Female Connector Connector 6 7 8 9...
Page 560 Peripheral Installation PC/Data Communications Interface Units Personal Computer RPCI-DI or PDIU-DI or ASCII Terminal (Functions like a DCE) (Functions like a DTE) DB25 Pin Designations DB25 Pin Designations PDIU-DI PDIU-DI Pin # Pin # Name Name Rear view of personal computer Rear view of RPCI-DI or or ASCII terminal DB25, PDIU-DI DB25, RS-232...
Page 561 The PDIU-DS should be in the connect-to-DTE mode (P1 ~ P9 are strapped A-B), so that it transmits data on Pin 3 (RD) and receives data on Pin 2 (TD). 1529 Figure 12-27 PDIU-DS to Toshiba Printer, RS-232 Connector/Cable Connections 12-53 Strata DK I&M 6/00...
Page 562 Peripheral Installation PC/Data Communications Interface Units PDIU-DS Hayes-Compatible Smart Modem (Configured in the "Connect to (Functions like a DCE) Modem" Mode, P1 ~ P9 = B-C, So it functions like a DTE) Modem PDIU-DS Pin # Pin# Name Name Rear view of modem DB25 Rear view of PDIU-DS DB25, connector connector DB25 Female...
Page 563 (50 ft max, 24AWG) Type 2 Modular Adapter Will not function with applications that require the RI signal to PC. IMPORTANT! Connection Example 3 Toshiba P321SL or Similar Standard Type Serial Printer Stand-Alone DIU PDIU-DS Type 2 Modular Adapter Type A Modular Cord...
Page 564 Peripheral Installation PC/Data Communications Interface Units Type 1 RJ45 TO DB9 (Female) Adapter 8 7 6 5 4 3 2 1 RJ45 Lead Name TYPE 2 RJ45 TO DB25 (Male) Adapter 8 7 6 5 4 3 2 1 RJ45 Lead Name DB25...
Page 565 Peripheral Installation PC/Data Communications Interface Units PDIU-DS (Front View) PDIU-DS (Rear View) Modular jack for connecting 1- or 2-pair to digital circuit POWER READY CONNECT 1 2 3 4 DNTA Connect LED SW1: See Notes for Ready LED Switch Options Power LED Perception See Notes...
Page 566: Dip Switch Options
Peripheral Installation PC/Data Communications Interface Units DIP Switch Options The RPCI-DI, PDIU-DI and the PDIU-DS each have a four-control DIP switch which can be configured for signaling options. The switch is located on the bottom of the PDIU-DI, and on the back panel of the PDIU-DS (see Figure 12-32).
Page 567 DCD signal (AT&C1) SW1(4) must be DCD, DSR control On: continuous on • If using Toshiba Personal Off: DSR depends on DTR (DCD is on Computers and Toshiba during communication state) Printers using X-ON/X- OFF flow control, set...
Page 568: Rpci-Di And Pdiu-Di To Pc Installation
RPCI-DI or PDIU-DI to send result codes to display on the PC display screen. Frequently, it is difficult to determine the full extent of these requirements; so Toshiba recommends turning LED 02 On. See the PC/Data Interface User Guide for DIU AT commands and result codes.
Page 569: Pdiu-Ds To Printer Installation
5. Set the PDIU-DS DIP switch (SW1-1~4) for the application. See Figure 12-32 for DIP switch locations. Note If using Toshiba computers and printers with X-On/X-Off flow control, set SW1-(4) “On” on the DIU connected to the computer and DIU connected to the printer. 12-61 Strata DK I&M 6/00...
Page 570: Pdiu-Ds To Modem Installation
(data call) do not function as described in the PC/Data Interface User Guide. For efficient operation and the best use of CO lines and modems, Toshiba recommends configuring modems to RSTU2, PSTU or RDSU/RSTS standard station ports in a modem pool.
Page 571 Peripheral Installation PC/Data Communications Interface Units 2. Connect the appropriate RS-232 cable between the modem and the PDIU-DS. Figure 12-29, “RPCI-DI/PDIU-DI/PDIU-DS Modular Cable/RJ45 Adapter Connections” shows an example PDIU-DS to “smart modem” RS-232 connection. All 10 PDIU-DS EIA leads (signals) should be connected to the modem. Consult the Important! modem’s documentation for correct RS-232 pin requirements;...
Page 572: Modem Setup Recommendations
Peripheral Installation PC/Data Communications Interface Units Modem Setup Recommendations 1. Always make sure the escape sequence of the telephone PDIU-DI is default (+++). 2. Send AT command ATS2=43 to PDIU-DI. 3. Use a modified modem cable for the connection (see Figures 12-29 and 12-37) or reset the PDIU-DS internal jumper plugs per the instructions in the DK Admin User Guide.
Page 573: Rpci-Di/Pdiu-Di/Pdiu-Ds Data Communication Installation Tests
Peripheral Installation PC/Data Communications Interface Units RPCI-DI/PDIU-DI/PDIU-DS Data Communication Installation Tests The following material provides tests for five RCPI/DIU data call applications: PC-to-PC PC-to-Printer Internal PC-to-External PC External PC-to-Internal PC PC Auto Dial Voice Call These test routines only check the data communications mode of the RPCI-DI; they do not check the RPCI-DI API mode.
Page 574 Peripheral Installation PC/Data Communications Interface Units ➤ To terminate the call ➤ 'DWD 5HOHDVH Press the DKT’s button..or 1. Type XXX from either PC keyboard. The PC screen displays, OK. XXX = PDIU-DI escape sequence (see “PDIU-DS to Modem Installation” Page 12-62).
Page 575 DKT/PDIU-DI (201) Digital (Port 001) Serial Printer RS-232 Digital (Port 003) PDIU-DS TOSHIBA POWER READY CONNECT (203) 1537 Figure 12-35 DK PC to Printer Test Call Using Manual Dialing ➤ To terminate the call ➤ 'DWD 5HOHDVH Press the DKT’s button.
Page 576 Peripheral Installation PC/Data Communications Interface Units Program 21: Digital port 004 assigned with KSTU port 008. 'DWD &DOO 'DWD 5HOHDVH 0RGHP Program 39: Port 000. (456), (454), and (455) buttons should be provided. Default settings for PDIU-DI and PDIU-DS S-Registers. 2.
Page 577 Network or PSTU Internal (Port 008) Modem (208) Telephone 555-5555 Digital RS-232 (Port 004) RS-232 PDIU-DS (Modified) External TOSHIBA POWER READY CONNECT (204) Modem (Auto Answer) Portable PC 1 DKT/RPCI-DI or DKT/PDIU-DI RS-232 Digital Portable PC 2 (200) (Port 000)
Page 578 Peripheral Installation PC/Data Communications Interface Units If using an RPCI-DI, it may be necessary to switch the RPCI from the TAPI mode to the Note Data Communications Mode before proceeding with Step 3. To place the RPCI into the data communications mode from the PC keyboard: Set Num Lock to On and type 240 while holding the Alt key down (this is HEX F0).
Page 579 Internal Strata DK Modem (208) Telephone Line Digital RS-232 555-5555 (Port 004) PDIU-DS (204) External TOSHIBA (RS-232 Cable POWER READY CONNECT Modem See Figure 10-28) SW 2, 4 on P1-P9 (B-C) Portable PC 1 DKT/PDIU-DI RS-232 Portable PC 2 (200)
Page 580 Peripheral Installation PC/Data Communications Interface Units 'DWD &DOO 'DWD 5HOHDVH Program 39: Port 001. (556) and (554) buttons are optional. 'DWD &DOO 'DWD If the PDIU-DI is only used for the PC auto dial application, the 5HOHDVH buttons are unnecessary. 2.
Page 581: Dk Alarm Sensor
Peripheral Installation DK Alarm Sensor Standard Telephone Portable PC 2 Dialed Line Strata DK DKT/RPCI-DI or DKT/PDIU-DI RS-232 (201) Public Digital Telephone (Port 001) LINE 1 Network 1540 Figure 12-38 DK PC Auto Dial Voice Call Test DK Alarm Sensor The PIOU or PIOUS PCB provides a circuit that can be set to detect a relay open or closed condition from a facility alarm system.
Page 582: Auto Attendant
Peripheral Installation Auto Attendant PIOU Pin Numbers ( ) 66 Block Pin Numbers PIOU PCB 25-Pair Cable N.C. ALMT (36) Facility Alarm Alarm ALMR (11) Sensor System N.O. 25-Pair Cable PIOUS PCB Twisted Pair Normal Open ALMT Facility Alarm Alarm Sensor ALMR System...
Page 583 Peripheral Installation Auto Attendant The built-in AA feature offers flexibility in answering calls. Calls follow the basic sequences described below and illustrated in Figure 12-40, “Built-in Auto Attendant Basic Call Sequences”. Sequence A The call is answered directly after being transferred from the Auto Attendant. The caller calls in on CO lines assigned for built-in Auto Attendant, receives a greeting along with a menu of dialing options, and then dials an option of the intercom number.
Page 584 Peripheral Installation Auto Attendant Built-in Auto Attendant Programming Figures 12-40 12-41 for a comprehensive overview of built-in Auto Attendant (AA). Program 78 (61, 62, and 63): CO lines are assigned for built-in AA with this program. There is no limit to the number of lines that can be assigned for AA, and each line can be set for any or all of the ringing modes (DAY, DAY2, and NIGHT).
Page 585 Peripheral Installation Auto Attendant LED 15: If LED15 is On (and Music-on-Hold (MOH) is installed) the DK sends MOH to callers when the AA routes a call to ring or camp-on a station. If LED 15 is Off the DK send ring-back-tone to the caller.
Page 586 Peripheral Installation Auto Attendant To Standard Telephone Circuit Digital Announcer To Standard Telephone Circuit Digital Announcer To Standard Telephone Circuit Digital Strata DK Announcer QSTU2, KSTU2 (DK40i), To Standard Telephone Circuit Digital RSTU, Announcer RDSU/RSTS, PSTU To Standard Telephone Circuit A1'' Digital Announcer...
Page 587 Peripheral Installation Auto Attendant Digital Announcer Auto Disconnect The DK built-in AA automatically disconnects digital announcers immediately after the caller(s) dials a digit and are routed to a selected destination. Thus, the announcement device does not have to play to the end before it is released. This feature requires a digital announcer that can recognize a 100 milliseconds open circuit on the (RSTU2, RDSU/RSTS) loop and hang-up when it detects the open on the loop.
Page 588: Non-Built-In Auto Attendant
Built-in Auto Attendant Flowchart (continued Non-built-in Auto Attendant Alternatives to using the Strata DK built-in AA feature, are voice mail systems, such as Toshiba Stratagy or VP, with an AA feature and non-voice mail AA as a stand-alone device. Non-built-in Auto Attendant Programming The Auto Attendant programs described in “Built-in Auto Attendant Basic Call Sequences”...
Page 589: Multiple Piou, Pious, Rssu Installation
Up to three PIOU, PIOUS, or RSSU PCBs can be installed in a system to simultaneously provide: maintenance terminal (or modem) interface, Management Information System (MIS) for ACD interface, and RS-232 voice mail interface (Toshiba proprietary or SMDI). Each of these interfaces are provided by the modular jacks on a separate PIOU, PIOUS, RSSU (Figure 12-36).
Page 590 PPTC9 Adapter Code 42 RS-232 (DB-25 or DB-9) Serial Port PIOU, PIOUS, 3-Pair or RSSU Modular Cord TTY Jack RS-232 (SMDI or Toshiba SMDR Jack Proprietary) for VM Interface Voice Mail Device PPTC-25F Program 03 or PPTC9 Adapter Code 43 1546 1.
Page 591: Enhanced 911 Service (E911)
Enhanced 911 Service (E911) Enhanced 911 Service (E911) The Toshiba Strata DK forwards 911 and 9+911 calls to designated ports to interface with external third party adjunct translation equipment designed to handle them. The Strata DK provides up to two QSTU2, KSTU2 or RSTU2 ports (standard telephone ports) to receive these calls and send them to the third party E911 adjunct equipment along with the specific directory number of the emergency calling station.
Page 592 Peripheral Installation Enhanced 911 Service (E911) 12-84 Strata DK I&M 6/00...
Page 593 ACD call is handled. The Strata DK System provides many ACD functions and custom keys on for Toshiba DKT2000- series telephones. For instance, the ACD Supervisor can monitor calls and assist Agents through use of an LCD telephone, programmed especially for the Supervisor which shows ACD Agent and Group information.
Page 594: Chapter 13 - Acd Installation Installation
ACD Installation Installation Installation ACD for the Strata DK systems is provided through a feature key upgrade called RKYS for the DK424 and DK424i or the KKYS for the DK40i. The RKYS or KKYS is a subassembly that attaches to the common control unit to provide the system with optional features. See the “KKYS Installation”...
Page 595 1. Install PIOU, PIOUS, or RSSU PCBs in the last (highest numbered) slots in any cabinet(s). 2. Install RSIU in Slot 11 of Base Cabinet only. 3. If the PC COM port is a DB-25, a Toshiba PPTC25-F adapter is required in place of the Toshiba DB-9 adapter. Figure 13-2 ACD Application Wiring Diagram Digital announcement devices can be connected to DK standard telephone ports only;...
Page 596: Acd Installation Guidelines
ACD Installation ACD Installation Guidelines ➤ To connect a music source to the processor PCB MOH jack ➤ See Chapter 12 – Peripheral Installation, “Music-on-Hold (MOH)/ Background Music (BGM) Options” on Page 12-3. ACD Installation Guidelines The following steps show how to install the Strata DK ACD feature. ACD is not provided with RCTUA3.
Page 597 ACD Installation ACD Installation Guidelines Step 6: Set the MIS Channel If there are more than 1,000 Agent calls in a heavy-traffic hour, the MIS channel must be set higher than 1200 bps. The next higher speed, 2400 bps, can handle up to 1,300 calls per hour. Strata DK allows 1200, 2400, 4800 or 9600 bps for the MIS channel.
Page 598: Acd Line Operation/Programming Considerations
Step 10: Assign ACD to Toshiba Stratagy or VP AA Integration If a Toshiba Stratagy or VP AA must answer calls and transfer CO lines to ACD Groups, assign the CO lines to ring the Strata DK standard telephone ports connected to the Stratagy or VP AA in Programs 81~89.
Page 599: Transfer From Built-In Auto Attendant (Aa) To Acd Group
ACD Installation ACD Line Operation/Programming Considerations Program 04 or Program 71-1: assigns Tie line digits to ring at designated station ports (see Program 17, LED 05). If the incoming digits (XXXX) dialed from a Tie or DID line match the digits assigned to an ACD Group, the call routes per that ACD Group’s call routing assignments.
Page 600: Acd Group Status
ACD Installation ACD Line Operation/Programming Considerations Ground/Loop Start Lines Lines can overflow from an ACD queue to the DK CO line Normal Ringing assignments set in Programs 81, 84, 87 and *81, *84, and *87; to the DK built-in AA or to an attendant console. When the overflow time or point occurs, calls immediately exit the ACD Group queue and ring all stations assigned to ring in Programs 81, 84, or 87 and *81, *84, and *87 (no delay ringing assignment operates during overflow).
Page 601: Agent Ring No Answer Call Treatment
ACD Installation ACD Line Operation/Programming Considerations assignments). DID/Tie/DNIS/ANI lines do not ring stations in the Normal Ring assignments but ring or camp on to the [DN] assigned in Program *14-2. If the After Shift destination is the DK AA, ground/loop start lines are answered by the AA and routed after the caller dials a digit prompted by the AA.
Page 602: Acd Smdr Printout Examples
Several SMDR printout examples noting ACD information are provided. (See Figures 13-3 through 13-10). However, Toshiba recommends using SMIS to track ACD call data rather than SMDR. SMIS is designed to track ACD/PBX agent calls. Loop and ground start line ACD calls can only be identified by line and station numbers. The ACD tag is not applied.
Page 603 ACD Installation ACD Line Operation/Programming Considerations Identifies ACD call (not Group number) Call answered by Agent Time Ring before Queue + Queue Time DID Seizure + Digits Received Time 009 ACD 14:30 00:02;03 00;04 009 204 14:31 00:00;26 Agent Telephone Primary Directory Number [PDN] Agent Talk Time Duration Call Disconnect Time Agent ACD Call [PhDN]...
Page 604 ACD Installation ACD Line Operation/Programming Considerations Identifies DISA or Built-in AA call Time call was transferred Call connected to DISA or AA Time Duration Ring before DISA or AA Answer Time Duration 007 MSS 10:36 00:00;26 00;03 007 203 10:37 00:01;12 Caller dials 203, DISA or AA transfers to 203 Call connected to 203 Time Duration Time 203 hung-up and call disconnected...
Page 605 ACD Installation ACD Line Operation/Programming Considerations Direct ACD call with ANI/Caller ID Number, answered by ACD Queue Announcer 4414. Call stays in queue until Agent button, [PhDN] 500 on Station 4403 becomes available. Agent answers call on button [PhDN] 500, line 1 prints, services call and hangs up, line 2 prints. Indicates ACD GRP Announcer Port Agent [PDN]...
Page 606: Insight Dk
ACD Installation Insight DK Delay Ring to Built-in Auto Attendant — Dial ACD Group “1” Digit Time caller dials “1” Auto Attendant Announce Time Duration Ring Duration Time before AA answer Indicate AA sent call to ACD Group 003 MSS 14:47 00:00;10 00;16 Work Unit Entry appears in Acct Code Field 003 ACD...
Page 607: Strata Dk Requirements
Increasing the PC’s processor speed and adding RAM will improve the host PC’s performance, therefore boosting the performance of the Call Center Viewer application. To ensure data integrity, Toshiba strongly recommends that both the host PC and CCV application remain in continuous operation once the CCV application session begins.
Page 608: Reference Information
ACD Installation CCV Configuration Following is an example of a typical Call Center Viewer display. Main Menu List View Tree View Status Bar 2097 Reference Information Refer to the Call Center Viewer User Guide for software installation and operation instructions. CCV Configuration Considerations The Call Center Viewer application can connect solely to the Strata DK280 or DK424 port, or in...
Page 609 ACD Installation CCV Configuration PPTC Connector A PPTC-9 or PPTC-25F is used to To CCVY connect a six conductor standard telephone cord plug to connect the PC’s COM port (see Figure 13-12). 2511 Standard Modular Telephone Cord (7 ft. maximum) 25 or 9 Pin PPTC Connector...
Page 610: Ccv Configuration Instructions
ACD Installation CCV Configuration Instructions Line Drivers must be used in pairs. Figure 13-15 shows the connections between the two line drivers. Pair 1 Twisted-pair Cable Pair 2 2547 Figure 13-15 Twisted Pair Connections Instructions for connecting PCs more than 50 feet from the Strata DK are covered later in this section.
Page 611: Connecting The Dk To A Stand-Alone Ccv Pc, More Than 50 Feet Away
Figure 13-18 Connecting Strata DK to a CCV PC More Than 50 Feet Away Connecting CCV and SMIS Call Center Viewer monitors the data flowing between the Toshiba SMIS and the Strata DK. This enables the CCV application PC to display information and work in conjunction with a SMIS computer that is connected to the same Strata DK280 or DK424 MIS port.
Page 612: Connecting Up To Three Ccv Pcs
ACD Installation CCV Configuration Instructions 4. To connect up to two more PCs, use a six-conductor modular telephone cord between the CCVY “MNTR1” or “MNTR2” port(s) with a PPTC-9 or PPTC-25F to attach the PCs. Strata DK PC with SMIS 2425 6-conductor, twisted pair phone cord Second PC...
Page 613: Connecting The Ccv To More Than Three Ccv Pc
ACD Installation CCV Configuration Instructions 4. Connect the additional PCs the CCVY “MNTR1” or “MNTR2” port with a six-conductor line cord. Use a PPTC-9 or PPTC-25F on the PC end of the cord. Strata DK Wall Boards TECH SUPPORT CW:18 LCW: 15:10 Master CCV PC MARKET SUPPORT CW:2 LCW: 1:56 2427...
Page 614 ACD Installation CCV Configuration Instructions 6. Connect the additional PCs to the Data Distribution box with RS-232 cables or line cords with PPTCs. Strata DK SMIS Master CCV PC Slave PC1 Data Distribution CCVY 2428 PCs can be connected with a Slave PC2 PPTC and standard phone cord or an RS-232 cable...
Page 615: Spectrum Electronic Wall Boards
Spectrum Electronic Wall Boards are available directly from Spectrum Corporation (800-392-5050 or at Website: http://www.specorp.com). Spectrum provides technical support for their products. Toshiba does not plan to sell, stock, or provide technical support for Spectrum Wall Boards. Multiple Wall Boards Each Call Center Viewer PC can drive multiple electronic Wall Boards that function independently from other supervisor’s Wall Boards.
Page 616 ACD Installation Spectrum Electronic Wall Boards 13-24 Strata DK I&M 6/00...
Page 617: Chapter 14 - Fault Finding
Fault Finding This chapter describes the procedures to diagnose faults in the Strata DK14 and DK40i Key Service Unit (KSU) as well as the DK424 and DK424i systems. Faults are classified and then cleared by replacing the malfunctioning unit and by performing operational tests in the sequences by prescribed by the fault clearing flowcharts in “Fault Isolation Flowcharts”...
Page 618: Parts Return
2. Describe the nature of the defect on an information tag. Attach the tag to the front of the unit with string (not wire) so the tag can remain attached during the testing and repair. Return tags are available from Toshiba America Information Systems, Inc., TSD Division. Note 14-2 Strata DK I&M 6/00...
Page 619: Ksu/Processor Pcb Fault Isolation
Fault Finding KSU/Processor PCB Fault Isolation KSU/Processor PCB Fault Isolation The DK14 and DK40i KSU circuits, and DK424 and DK424i processor PCB (RCTU or B_C_U) circuits may contain a “soft” fault due to an extremely high level of static electricity and/or improper or no System Initialization.
Page 620: Dk424 Rpsu280 Power Supply Test
Fault Finding DK424 RPSU280 Power Supply Test 9. Run Program 03, for all option PCBs installed per Program 03. 10. Run the processor RAM tests with Program 00 (Part 2). 11. Enter the customer database (manually or with DKi Admin or DKi Backup) and retest for faults.
Page 621 Fault Finding DK424 RPSU280 Power Supply Test 5. Lightly press the three –24 circuit breakers to ensure they have not accidentally opened during shipment. If a circuit breaker continues to “trip,” remove cabinet PCBs, one at a time, and try to reset the circuit breaker.
Page 622 Fault Finding DK424 RPSU280 Power Supply Test Power Indicator LEDs (Green) DC Out Cable/connector DC OUT Base POWER R11 PCTU S11 Jumper -24V Plug DKSUB DKSUE BATT Power Cord AC IN RCTU –24VDC FG Wire ON/OFF Switch Circuit DC VOLTAGE PINS Breakers Spade Lug Blue...
Page 623: Station Cable Continuity Check
Fault Finding Station Cable Continuity Check Station Cable Continuity Check Voltmeter Test Use a voltmeter to check cable continuity between the DK40i KSU/DK424 cabinet, digital or electronic telephone, DSS console, and the attendant console (DK424). Make tests at the modular block.
Page 624: Ohmmeter Test
Fault Finding Station Cable Continuity Check Table 14-2 Station Cable Continuity Check for Electronic Telephone Cables using Voltmeter From Voltage Pair Wire Color Pair Wire Color Green Black Black Green Yellow Yellow Green Black Yellow White Blue White Blue White Green Blue Green...
Page 625: Cable Installation Test
Fault Finding Station Cable Continuity Check Cable Installation Test If cable voltmeter and ohmmeter tests are within limits, digital telephones, DDCBs, or DDSS consoles may not operate. ➤ To perform the cable installation test 1. Cable runs for the above digital devices must be free of cable splits (single or double). Test for and eliminate all cable splits.
Page 626: Fault Isolation Flowcharts
Fault Finding Fault Isolation Flowcharts Fault Isolation Flowcharts The following troubleshooting flowcharts are available to aid in fault isolation. Toshiba recommends reading the previous text in this chapter before proceeding to Flowchart 14-1 on Page 14-10 to begin fault isolation.
Page 627: Fault Finding
Fault Finding Fault Isolation Flowcharts Flowchart 14-2 Catastrophic Faults START Is the system Go to completely Flowchart non-operational? 14-1 Test the Power Supply as described in the Installation Chapter. Also perform Hardware Fault Isolation per this chapter. Was the fault Tag the defective isolated by completing unit(s) and return...
Page 628 Fault Finding Fault Isolation Flowcharts Flowchart 14-3 Station Dial Tone Faults Check station wiring per the Station Cable Continuity Check in this START chapter. Repair if necessary. Is the fault cleared? Replaceable Station PCBs: Is the DK14: QCDU, faulty station on a QSTU2 Replace the PCB replaceable station...
Page 629 Fault Finding Fault Isolation Flowcharts Flowchart 14-4 CO Line Dial Tone Faults START Check CO line wiring per Chapter 10. Test central office line using a standard telephone or butt set at the TELCO block. Repair as necessary. Is the fault cleared? Replaceable CO Line PCBs:...
Page 630 Fault Finding Fault Isolation Flowcharts Flowchart 14-5 DSS Console Faults Note DSS is not available on DK14. START Enter correct PCB slot Is the correct DDSS code using Program 03; console PCB slot code entered then turn power OFF type? in Program 03? (for 5 seconds) and then ON.
Page 631 Fault Finding Fault Isolation Flowcharts Flowchart 14-6 Voice Mail/(External) Auto Attendant Faults START Check that the QRCU3 (DK14), This chart assumes K5RCU (DK40i) or RRCS (DK424 or the VM/AA device DK424i) is installed correctly and has no faults. programmed with Code 92 in Prog. 03 (DK40i) or Code 92, 93, and 94 in Prog.
Page 632 Fault Finding Fault Isolation Flowcharts Flowchart 14-7 Station Message Detail Recording (SMDR) Faults START Read the SMDR installation This chart assumes instructions in this the SMDR device Verify that the PIOU/PIOUS, WSIU (DK14), or chapter before has no faults. TSIU (DK40i only) baud rate SW1 switch is in proceeding with this the correct position (300 bps or 1200 bps) to chart.
Page 633 Fault Finding Fault Isolation Flowcharts Flowchart 14-8 Remote Maintenance Faults START If a digital or electronic telephone This chart assumes that the remote is in the Programming mode, it is terminal and modem have no fault and that not possible to enter the Remote Remote Maintenance does not operate.
Page 634 Fault Finding Fault Isolation Flowcharts 14-18 Strata DK I&M 6/00...
Page 635: Chapter 15 - Computer Telephony Integration
Data Interface Unit. The Personal Computer Interface Unit (RPCI-DI) for TAPI integrates into the bottom base of a 2000-series telephone. There are two separate modes of operation for the Toshiba TSPI depending on the type of Strata DK telephone system that the DKT/RPCI-DI is connected to. Toshiba’s TSPI is configured using the Telephony icon installed as part of TAPI in the Microsoft Windows Control Panel.
Page 636: Stratalink And Tapi Service Provider For Windows
Windows 95 1. Click on the Start Button, Settings, then Control Panel. 2. Double click on the Telephony Control Panel icon. Highlight the Toshiba DKT TSPI. Click Remove. 3. A confirmation box asks if you want to remove the driver. Click Yes.
Page 637: Step 2: Install Tspi And/Or Stratalink Packages
Computer Telephony Integration StrataLink and TAPI Service Provider for Windows Step 2: Install TSPI and/or StrataLink Packages 1. From the Windows’ Start button, select Run. 2. Enter A:\Setup.exe, then follow the Installation Wizard instructions. 2534 3. When the Package Selection menu appears, select the appropriate option to install either software package or both...
Page 638: Step 2: Initialize Stratalink And The Tapi Service Provider
Computer Telephony Integration StrataLink and TAPI Service Provider for Windows Step 2: Initialize StrataLink and the TAPI Service Provider ➤ To initialize StrataLink and TAPI Service Provider 1. Press the Windows Start button, select Programs, StrataLink, and StrataLink. 2. Click “Enable TAPI”. 2662 The light above this box will be red at first, then yellow as the TAPI Service Provider is initialized, and finally...
Page 639 PDN buttons will follow any rule If {Call Ringing} on PDN then {Pop Goldmine}”. All other buttons will not respond to this rule. 13. Click OK. Toshiba recommends the following assignments: Table 15-1 DK Button Definitions DK Button PDN/Intercom...
Page 640: Using Stratalink For Cti Connections
StrataLink works with Toshiba’s TAPI Service Provider (TSPI) v2.26 or higher. Both the TAPI Service Provider and the StrataLink application are included on the TAPI installation disks. Either TSPI, StrataLink, or both can be installed.
Page 641 Computer Telephony Integration Using StrataLink for CTI Connections StrataLink has three basic functions. It: Accepts events from the telephone, applies filtering rules and conditions, and causes actions to take place in the application Provides for outbound calling and call control from the application Provides tools for testing the interface and debugging or monitoring the call events Incoming Call Events Using Windows TAPI, StrataLink accepts the Strata DK commands and provides a selection of...
Page 642 Computer Telephony Integration Using StrataLink for CTI Connections ➤ To install and set up StrataLink 1. Load the software by inserting Disk 1 in the floppy disk drive, and from Windows, selecting Run…, typing A:\Setup.exe and pressing Enter. 2. Follow the instructions for installation. 3.
Page 643: Dde Commands
Computer Telephony Integration Using StrataLink for CTI Connections Incoming calls with Caller ID need to have the telephone number in a specific format for the lookup function to work. Caller ID and ANI numbers are received from the telephone network as 10 digits.
Page 644: Telephone System Events
Computer Telephony Integration Using StrataLink for CTI Connections Table 15-2 DDE Commands (continued) Retrieving a call from Hold. If the “appearance” isn’t specified, the lowest button number with a holding line is answered. Unhold [UnHold, <appearance>] Blind transfer a call to the designated number Transfer [Xfr, "Ext Number"] …or Transfer, "Ext Number"]...
Page 645 Computer Telephony Integration Using StrataLink for CTI Connections Add/Change a Trigger Rule When adding or changing a rule, Filters and Conditions fields display on the Add/Change Trigger Rule screen (see Figure 15-5): 3535 Figure 15-5 Add/Change Trigger Rule Filters When the triggering event occurs, it may need to pass specific filters or conditions before the Action is performed.
Page 646 Actions added. 3533 Figure 15-6 Add/Change Actions Deleting or adding Actions without instructions from Toshiba or knowledge of your Important! program’s DDE commands is not recommended. Toshiba supports editing actions that are based on Application Notes.
Page 647 Changes to these items without specific instructions in the program’s Application Important! Notes is not supported by Toshiba. Action Name – Every event Action has a “Name” that you should set to describe the result the action, such as “Beep My Pager.” This name is used in the Trigger Rules.
Page 648: Telemagic Link
Hangup keys individually. To complete the test, you should repeat this procedure for each line appearance. To access the setup screen for the Toshiba TAPI Service Provider, click on the Driver Setup button. The Configure Keys section of the screen should be programmed properly as they will be 15-14 Strata DK I&M...
Page 649 Computer Telephony Integration Using StrataLink for CTI Connections interrogated and used as the Appearances by StrataLink. Whenever you make configuration changes to the TAPI Service Provider, it is recommended that you exit and restart StrataLink. The Display section on the screen is the display found on the phone. This information is not normally shown and can be activated by pressing Alt+O (See Figure 15-9).
Page 650: Cti Application Bulletin Contents
The list below gives you the current application bulletins available for understanding, installation and operation of third-party software applications with your Toshiba telephone system. As you get future updates and new bulletins, simply replace older ones with the updates and/or add the additional bulletins.
Page 651: Pri Overview
ISDN Interfaces This chapter covers information on the ISDN Primary Rate Interface (PRI) and Basic Rate Interfaces (BRI). PRI Overview PRI is available on DK40i, DK424 and DK424i with Release 4.3 software and above. For PRI services, the Strata DK uses an RPTU PCB to connect to a Public Switched Telephone Network (PSTN) PRI line using a UL listed (or CSA certified in Canada) Channel Service Unit (CSU) in most locations in the U.S.
Page 652: Bri U Overview
ISDN Interfaces BRI U Overview BRI U Overview BRI U is available on all Release 4.3 processors for the DK40i, DK424 (including RCTUA4) and the DK424i. For BRI U services, the Strata DK40i, DK424, DK424i use the RBUU PCB. The DK40i can also use the TBUU PCB.
Page 653: Strata Dk Isdn Reference Model
ISDN Interfaces BRI U Overview Strata DK ISDN Reference Model A block diagram of the DK ISDN PCBs and reference points is provided in Figure 16-1. Demarcation Point DK40i, DK424, DK424i (NT2) RSTU RBUU/RBSU RJ48C Loop Termination TBUU (NT-1) 8-wire PDKU ISDN Loop...
Page 654 ISDN Interfaces BRI U Overview DK424 ISDN BRI Capacities For DK424 BRI Configuration information, refer to the following: RCTUA – Table 4-13 on Page 4-10 RCTUBA/BB – Table 4-14 on Page 4-10 RCTUC/D –Table 4-15 on Page 4-11 RCTUE/F –Table 4-16 on Page 4-11 DK424i ISDN BRI Capacities For DK424i BRI Configuration information, refer to the following: B1CU –...
Page 655: Rptu Interface Unit
ISDN Interfaces RPTU Interface Unit RPTU Interface Unit System: DK40i, DK424 or DK424i Release 4.3 Circuits per PCB: 24 channels Interfaces with: ISDN PRI Older Version(s): none The DK40i, DK424 or DK424i Release 4.3 systems supports the RPTU according to the common control units resident in the system.
Page 656: Dk40I Slot Assignments
ISDN Interfaces RPTU Interface Unit The CSU is transparent to data, clock, and framing. It acts as a repeater, not a controller, for timing. The CSU also acts as a signal regenerator and must be able to perform loop-back tests and maintenance to both the network and DK RPTU.
Page 657: Dk424I Slot Assignments
ISDN Interfaces RPTU Interface Unit Table 16-5 DK424 Base Cabinet with RCTUE3/F4 with MBJU Removed Cabinet RPTU /Vacant Slots Type DK424 (base) DK280 DK424 DK280 DK424 DK280 DK424 DK280 DK424 DK280 DK424 DK280 Does not have a seventh cabinet. DK424 None 1.
Page 658: Rptu Installation
ISDN Interfaces RPTU Installation RPTU Installation Before installing a RPTU PCB into a DK system, a number of system programs should be run. This enables the RPTU to function immediately upon insertion. It is recommended that you run these programs in the order listed in the DK Programming Manual (refer to the ISDN section) before beginning installation.
Page 659 ISDN Interfaces RPTU Installation Table 16-7 RPTU Switches, Jumpers, and Connectors Switches/Jumpers/Connector Description Matches the RPTU impedance to the impedance of the SW1 (Line length adjustment switch) line (length between the CSU and the RPTU). Refer to Table 16-9 on Page 16-11.
Page 660 ISDN Interfaces RPTU Installation Reset Switch (resets the software) Not Used RS-232C Connector FSYC for Call-Data Monitor (RJ-12) LEDs RJ-45 8-pin (shielded) Modular Connector (to CSU) 2747 Figure 16-3 RPTU LEDs and Connectors Table 16-8 LED Functions Functions Frame Synchronization FSYC Frame alignment is lost.
Page 661: Cabling
CSU and the Demarcation jack. Toshiba provides a cable kit (Part No. RPRI-CBL-KIT), that contains all that you need to connect the network ISDN jack to the network side of most CSUs and the equipment side of the CSU to the RPTU PCB.
Page 662 ISDN Interfaces RPTU Installation Cable Installation The RPTU PCB is shipped with a Toshiba RPRI cable kit for connection of the RPTU to a CSU. Install the kit as shown in Figure 16-3. ISDN PRI Network RPTU Jack DB15 DB15...
Page 663: Rbsu/Rbss And Tbsu Interface Units
ISDN Interfaces RBSU/RBSS and TBSU Interface Units Ferrite Core Install the Ferrite core provided with the RPRI cable kit as shown in Figure 16-5. This core is needed to comply with FCC requirements. RPTU Side View ISDN PRI Jack CAT5 Shielded Cable Tie Wrap Ferrite Core FER-CORE-ISDN...
Page 664: Overview
ISDN (TE-1 or TA) devices. The S point of the TBSU and RBSU/RBSS supports the Toshiba DK passive bus, also known as point-to- multipoint connection. The terminal-side (S-point) of the TBSU or RBSU/RBSS BRI circuit can have parallel connections of up to two TE-1s or TAs maximum.
Page 665: Capacity And Cabinet Slot Information
ISDN Interfaces RBSU/RBSS and TBSU Interface Units When multiple TE-1 and TA devices are installed on a single TBSU or RBSU/RBSS BRI circuit, the devices must share, or contend for, that circuit’s two B-channels. That is to say, a maximum of two simultaneous voice and/or data calls are allowed between both devices connected to the same BRI circuit.
Page 666 ISDN Interfaces RBSU/RBSS and TBSU Interface Units sure the TE devices do not require more power than the R40S can supply and the TE is compatible with the ISDN PS-1 power arrangement. Figure 14-6 shows the power limits of the R40S. RJ45 Pin Nos.
Page 667: Tbsu And Rbsu/Rbss Installation
ISDN Interfaces RBSU/RBSS and TBSU Interface Units TBSU and RBSU/RBSS Installation Step 1: Run Related Programs ➤ Run all ISDN programs related to TBSU and RBSU/RBSS BRI circuits prior to installation of the PCBs. This enables the circuits to operate immediately upon insertion. ISDN BRI programs are explained in the Strata DK Programming Manual under the ISDN tab.
Page 668 ISDN Interfaces RBSU/RBSS and TBSU Interface Units Table 16-10 RBSU/RBSS Option Switches, Jumpers, and Connectors Circuit Type Option Circuit Type Description Switch SW 1 Push-button Resets firmware on all circuits of RBSU/RBSS. Drops calls off the RBSU/RBSS. SW 2 Jumper Causes the circuit to operate as TE or NT SW 3 Slide...
Page 669 ISDN Interfaces RBSU/RBSS and TBSU Interface Units RBSU Optional RBSS1A REBS (always install) Two-circuit Subassembly 2761 Optional PS-1 Power Supply R40S1A-CM V.1 R40S Figure 16-10 Location of RBSU Plug-on PCBs Step 6: Install RBSU/RBSS PCBs into Cabinet After setting the switches and jumpers and installing the plug-on PCBs as described in the preceding paragraphs, the RBSU/RBSS PCBs can be installed in the appropriate cabinet slots.
Page 670 ISDN Interfaces RBSU/RBSS and TBSU Interface Units Step 7: Install the TBSU or TBUU Carefully align the TBSU or TBUU connector pins with P11 and P12 on the DK40i motherboard and install the TBSU or TBUU into the DK40i Base Unit. Use the two supplied screws to secure the TBSU or TBUU to the motherboard.
Page 671 ISDN Interfaces RBSU/RBSS and TBSU Interface Units SW201 NT TE SW200 Reset SW101 Cct2 NT TE SW100 SHORT Cct1 Monitor Loop 3795 Back PFT contacts CD10 TBSU1A CD11 CD12 Cct1 TB1 TB2 Cct2 Figure 16-12 TBSU Switch Layout It is normal for sockets IC7 and IC8 to be empty. Note Table 16-12 TBSU Option Switches, Jumpers, and Connectors Circuit Type...
Page 672: Modular Jack Pin Configurations
ISDN Interfaces RBSU/RBSS and TBSU Interface Units Modular Jack Pin Configurations BRI (S/T) Circuit Jack (TE or NT Mode) The TBSU and RBSU/RBSS BRI circuit jack is a shielded RJ45 (8-pin modular) with Transmit (Tx) and Receive (Rx) pin numbers as shown in Figure 16-13.
Page 673 ISDN Interfaces RBSU/RBSS and TBSU Interface Units BRI Wire Type Recommendations CAT3 or CAT5 wire is recommended for ISDN BRI customer-premises wiring. While the ISDN BRI signal works for some distance over almost any wire that is suitable for analog voice service, better wire enables longer runs.
Page 674 ISDN Interfaces RBSU/RBSS and TBSU Interface Units A cord of up to 10 meters connects the ISDN BRI RJ45 wall jack to the desktop TE-1 or TA RJ45 jack. Bellcore recommends that all TE-1 and TA devices be attached with the same standard cord to ensure compatibility.
Page 675: Connecting Tbsu And Rbsu To Network Side (Te-Mode)
To ensure that the DK BRI circuit meets the EMC requirements, it is necessary to run all wire connecting ISDN BRI circuits (TE, LT mode and NT mode) through a Ferrite core. Use Toshiba part number, FER-CORE-ISDN, to order the ferrite core. It is not shipped automatically with the BRI circuit cards, it must be grounded separately.
Page 676: Connecting Tbsu And Rbsu/Rbss Station Devices (Nt-Mode)
ISDN Interfaces RBSU/RBSS and TBSU Interface Units Most NT1 devices have TR option switches; if the NT1 does not have TRs, two 100-ohm TRs must be wired into the NT1 modular jack - one 100-ohm resistor across each pair (Tx and Rx). Refer to the NT1 manufacturers documentation for the maximum loop length between the NT1 and the network jack.
Page 677 ISDN Interfaces RBSU/RBSS and TBSU Interface Units The TBSU and RBSU/RBSS BRI-NT circuit supports the National ISDN 2 (NI2) S-Interface “passive bus.” It is called a passive bus, because it contains no logical functions. The TBSU and RBSU/RBSS BRI-NT interface supports a point-to-multipoint connection on two twisted pairs. Up to two TE-1 and/or TA devices can be connected to one TBSU or RBSU/RBSS, BRI-NT circuit.
Page 678: Tbsu And Rbsu/Rbss Passive Bus Configurations
ISDN Interfaces RBSU/RBSS and TBSU Interface Units The correct placement of TRs on the Passive Bus is critical to ISDN BRI circuit Important! operation (see the following TBSU and RBSU/RBSS Passive Bus configurations section). TBSU and RBSU/RBSS Passive Bus Configurations The placement of S-type TE and TA devices on the BRI S-passive bus is critical for good TBSU and RBSU/RBSS BRI circuit performance.
Page 679 ISDN Interfaces RBSU/RBSS and TBSU Interface Units ISDN Telephone TE-1 PC Card TBSU or RBSU/RBSS NT-Mode RJ-45 1650' 3340 Figure 16-21 Extended Passive Bus 490' ISDN Telephone TE-1 PC Card TBSU or RBSU/RBSS NT-Mode RJ-45 640' 3341 Figure 16-22 Short Passive Bus 16-29 Strata DK I&M 6/00...
Page 680: Rbuu/Rbus And Tbuu Interface Unit
ISDN Interfaces RBUU/RBUS and TBUU Interface Unit RBUU/RBUS and TBUU Interface Unit System: DK424i, DK424, and DK40i Release 4.3 Circuits per PCB: 2 circuits (2B + D each circuit) Interfaces with: ISDN BRI U when connected to the Public Network or a BRI U-type TE-1 or TA devices when connecting to ISDN station equipment Older Version(s): none...
Page 681 ISDN Interfaces RBUU/RBUS and TBUU Interface Unit RBUU1A Secondary Protectors Circuit 1 RJ45 Modular for Circuit 1 RJ45 Modular for Circuit 2 Circuit 2 LED Indicators Circuit 1 Circuit 2 Connector RS-232C Monitor Output RBUU1A 2799 Figure 16-23 RBUU PCB RBUS1A Circuit 3 LED Indicators...
Page 682 ISDN Interfaces RBUU/RBUS and TBUU Interface Unit RBUU1A RBUS1A RJ45 Modular for Circuit 1 LED Indicators RJ45 Modular for Circuit 3 for Circuit 2 LED Indicators for Circuit 1 LED Indicators for Circuit 4 RJ45 Modular for Circuit 3 LED Indicators for Circuit 2 RJ45 Modular for Circuit 4...
Page 683: Tbuu And Rbuu/Rbus Wiring Guidelines
PCBs. Make sure you run this program along with Program 03 attempting to use the BRI circuits. Program *60 may cause line or station ports to shift on circuits following the BRI PCBs. Install the Toshiba-supplied Ferrite core on each ISDN circuit card per Figures 16-15 16-16 on Page 25.
Page 684 ISDN Interfaces RBUU/RBUS and TBUU Interface Unit Line-side cabling The ISDN BRI U-interface circuits are two-wire on the PSTN line-side. The wiring from the demarc to the DK BRI circuit should be made with CAT3~CAT5 twisted pair wire. The pinout of the DK BRI-U circuit jack is shown below. NT and LT Mode BRI Pai Ring...
Page 685 ISDN Interfaces RBUU/RBUS and TBUU Interface Unit Table 16-16 Quad Cable with RJ11 Demarc Coding Conductor Color Line 1 Pair 1 Green Line 1 Yellow Line 2/Power Pair 2 Black Line 2/Power WHITE-GREEN GREEN WHITE-ORANGE BLUE WHITE-BLUE ORANGE WHITE-BROWN BROWN 4727 RJ45 Demarc Jack Figure 16-28 Eight-pin Modular Plug (RJ45)
Page 686: Isdn Testing And Troubleshooting
ISDN Interfaces ISDN Testing and Troubleshooting Notes PS2 and PS3 are not used with the DK BRI-U interface PCBs. Check with the BRI circuit supplier to determine the pin out of the demarc jacks because some jacks may be wired with two or three BRI-U line circuits each jack. Station-Side cabling The ISDN BRI U-interface circuits are two-wire on the DK station-side.
Page 687 ISDN Interfaces ISDN Testing and Troubleshooting 4. Setup the com-port parameters for 7-bits, even parity, 1-stop bit and the appropriate speed. DK System Test data from DK sent to Terminal. If 80% of sent data is returned test passes. RBUU U-Terminal device (LT Mode)
Page 688: Rptu Loop-Back Test
ISDN Interfaces ISDN Testing and Troubleshooting The above response indicates the test was passed and that the B1, B2 and D channels and the wire connections for the tested device are operating properly. b. If The DK responds with: TEST FAIL The test failure could be caused by: U-terminal is in busy state when the test was started.
Page 689: Timing And Synchronization
ISDN Interfaces Timing and Synchronization RPTU ISDN PRI (RJ-45) (LB-ON) CO ISDN ISDN PRI PRI Test 1.5MHz Signal line Network Interface Jack RJ-48C or RJ-48X (LB-ON) Demarcation Point 2756 Figure 16-30 Loop-back Test Timing and Synchronization The Digital Network is connected by timing clocks that synchronize the network and have various degrees of precision (stratum levels).
Page 690 ISDN Interfaces Timing and Synchronization DK40i, DK424 or DK424i Processor PCB * Primary/Secondary reference Synchronization PCBs are assigned in Circuit Programs 42-1/ 42-2 and can be an RDTU, RPTU, RBSU, RBUU, TBUS or TBUU. Time Switch Clock Primary Reference PCB* Digital Public Switched Telephone...
Page 691: Rptu Performance Monitoring
ISDN Interfaces Timing and Synchronization RPTU Performance Monitoring The performance of the RPTU can be monitored using the Data Dump Mode. This requires: RSIU, RSIS, PIOU, PIOUS or TSIU PCB TTY port. ASCII terminal or PC with communications software (such as ProComm). IMDU or RMDS modem or Hayes compatible modem for remote monitoring.
Page 692 ISDN Interfaces Timing and Synchronization PRI ERROR DISPLAY PRIERR PRI NO = 1 SYNCHRO BIT ERROR = XX TIMES (1 TIME = 1024 ERRORS) BIPOLAR VIOLATION ERROR XX TIMES (1 TIME = 256 X 256 ERRORS) SLIP ERROR = XX TIMES (1 TIME = 256 ERRORS) CRC ERROR = XX TIMES (1 TIME = 256 ERRORS) PRI NO = 2...
Page 693: Pri/Bri Call Monitoring
- such as ProComm™ Call-monitor jack PC DB9 or DB25 Com port Dealer-supplied 6-wire telephone modular cord (cross-pinned) Toshiba PPTC9 or PPTC25F Call-monitor jack (RJ12) pin numbering 4696 The RPTU, RBSU, RBUU, TBSU and TBUU ISDN interface PCBs each have a call- Note monitor jack.
Page 694 ISDN Interfaces PRI/BRI Call Monitoring /*-------------------------*/ Copyright(C) 1997 TOSHIBA Corporation All rights reserved RPTU Ver.1G [Reset] /*-------------------------*/ <U1>00;00 016 Act. (F1) /*-------------------------*/ Copyright(C) 1997 TOSHIBA Corporation All rights reserved RPTU Ver.1G [Reset] /*-------------------------*/ <U1>00;00 016 Act. (F1) <U1>00;09 634 LOS (F3) <U1>00;12 109 Act.
Page 695 ISDN Interfaces PRI/BRI Call Monitoring <U1>01;14 446 Rx:[SAPI]00 C [TEI]000 [FRAME]RR P [N(R)]004 <U1>01;14 449 Tx :[SAPI]00 C [TEI]000 [FRAME]RR P [N(R)]002 <U1>01;14 456 Tx :[SAPI]00 R [TEI]000 [FRAME]RR F [N(R)]002 <U1>01;14 460 Rx:[SAPI]00 R [TEI]000 [FRAME]RR F [N(R)]004 <U1>01;19 450 Tx :[SAPI]00 C [TEI]000 [FRAME]INFO [N(S)]004 [N(R)]002 PD = Q.931(08) CR = 02 0003...
Page 696: Bri Call Monitor
ISDN Interfaces PRI/BRI Call Monitoring BRI Call Monitor The call-monitor jack located on the TBSU and RBSU enables you to use a PC or ASCII terminal to monitor the BRI, D-channel call setup, layer-2 and layer-3 data (refer to Figure 16-33 on Page 16-43 for information about connecting the monitor jack).
Page 697 ISDN Interfaces PRI/BRI Call Monitoring Figure 16-37 Incoming Call Setup Output of BRI Call Monitor 16-47 Strata DK I&M 6/00...
Page 698: Smdr Output For Isdn
ISDN Interfaces SMDR Output for ISDN SMDR Output for ISDN Figure 12-20 on Page 12-36 for a sample SMDR printout and descriptions of each column. ISDN Disconnect Cause Code The ISDN Cause Code provides information on how an ISDN call is terminated when an ISDN line disconnects.
Page 699: Explanation Of The Lcd Information
ISDN Interfaces ISDN Disconnect Cause Code Explanation of the LCD Information Figure 16-38 shows ISDN Call Termination Fields; information changes. Table 16-19 provides a definition of these fields. Cause code values are further defined in tables later in this chapter. C A L L T E R M I N A T E D C R = 0 0 0 1 .
Page 700 ISDN Interfaces ISDN Disconnect Cause Code In case a valid cause value cannot be found when the line is disconnected, “NA (which stand for Not Available)” displays. (See Tables 16-19~16-24 for valid cause code descriptions.) Notes On/Off of cause display function is set by programming each terminal (Program 35, LED 08). This setting is only valid for ISDN lines (PRI, BRI (S/T) in TE mode, and BRI (U) in LT mode).
Page 701: Disconnect Cause Code Tables
ISDN Interfaces ISDN Disconnect Cause Code Disconnect Cause Code Tables ISDN Cause Codes contain detailed information offered by ISDN’s layer 3 protocol when the line is disconnected. Cause code definitions for ISDN PRI and BRI lines are shown in Tables 16-19~16-24.
Page 702 ISDN Interfaces ISDN Disconnect Cause Code Table 16-20 PRI National Standardized Cause Values Values Disconnect Cause Vacant Code Prefix 0 dialed in error Prefix 1 not dialed Prefix 0 dialed in error Excessive digits received, call is proceeding Bearer capability incompatible with service request Service Operation violated Protocol error, threshold exceeded Table 16-21 PRI National Standardized Cause Values...
Page 703 ISDN Interfaces ISDN Disconnect Cause Code Table 16-22 ISDN BRI Disconnect Cause Values (continued) DK Cause Disconnect Cause Values Requested facility not subscribed Bearer capability not authorized Bearer capability not presently available Service or option not available, unspecified. Bearer capability not implemented Requested facility not implemented Service or option not implemented, unspecified Invalid call reference value...
Page 704 ISDN Interfaces ISDN Disconnect Cause Code 16-54 Strata DK I&M 6/00...
Page 705: Glossary
Glossary Term Definition Auto Attendant (built-in or external). This feature acts as an automatic operator that directs incoming callers to stations by offering a menu of dialing prompts. Automatic Call Distribution. Allows incoming calls to be distributed to a group of ACD agents. The ACD supervisor’s LCD telephone displays ACD Agent and Group information which allows the supervisor to monitor calls and assist agents.
Page 706 CO lines for through system calling. Digital Key. DKi Admin Toshiba's customer database programming and upload/download software package for Strata DK systems. DKi Backup Toshiba’s customer database upload/download software package for Strata DK systems. Digital Telephone. GL-2 Strata DK I&M 6/00...
Page 707 LCD display. DKSU14A Strata DK14 Key Service Unit (KSU) with power supply. Equipped with two loop start CO line circuits and four digital telephone circuits built-in. Includes external page interface, MOH/ BGM interface, power failure transfer and miscellaneous relay control.
Page 708 Glossary HESB~LED Term Definition HESB External Speaker Box—A speaker/amplifier that can be configured with the system to provide a variety of functions, such as a paging speaker and/or Background Music (BGM) speaker. HESC-65A A cable used to connect an HHEU-equipped digital telephone or an HHEU-equipped electronic telephone to the external speaker box (HESB) for the Loud Ringing Bell feature.
Page 709 Off-premises Station. PBTC A Toshiba-supplied cable used to connect customer-supplied batteries to a cabinet power supply in a one- or two-cabinet system for emergency reserve power for the entire system. Private Branch Exchange—Industry-standard term which refers to a telephone switch, usually on-premises, which serves an individual company, and is connected to a public telephone exchange through the Central Office (CO).
Page 710 Battery cable that connects reserve power batteries to cabinet RPSU280 power supplies (102 cabinet installations). PPTC A Toshiba-supplied adapter—An adapter that is used to connect: an SMDR device, ASCII maintenance terminal, or remote maintenance external modem. PPTC A Toshiba-supplied adapter—An adapter that is used to connect: the modular SMDR, SMDI,...
Page 711 Glossary QSTU2~RCIU2/RCIS Term Definition QSTU2 Standard Telephone Interface Unit (DK14)—Provides two standard telephone circuits (ports) and interfaces with standard telephones, Auto Attendant devices, separate BGM source connections, voice mail machines, and facsimile machines. QRCU2 DTMF Receiver/ABR Tone Detector Unit (DK14)—Provides three circuits to receive DTMF tones (required for DISA and devices connected to QSTU2s), and three circuits to detect busy tone (required for the ABR feature).
Page 712 Remote Cabinet Interface Unit—One pair supports up to two DK424 remote expansion cabinets at one location. Read Only Memory—Refers to the type of system memory that holds static software that comprises the mechanics of the features’ functions. ROM is only revised by Toshiba software engineers. ROMS Remote Cabinet Interface Unit Subassembly—A subassembly installed on the RRCU that...
Page 713 Glossary RPSB (1 and 2)~SSTU Term Definition RPSB (1 and 2) Power Strip—Interface between cabinet power supplies and the commercial AC power source. The RPSB provides outlets for three power supplies. One RSPS is required for systems with three or four cabinets, two or three RSPSs for five- or six-cabinet systems. RPSU280 Cabinet Power Supply—Furnishes power to all of the stations and peripherals connected to the cabinet PCBs.
Page 714 Glossary S/T Interface~WSIU Term Definition S/T Interface Reference interface points (“S” or “T”) of an ISDN network. S/T interfaces are RJ45, 8-wire connection interfaces for ISDN equipment. An NT-1 is needed to network U- type BRI lines to S/T type interfaces. TAPI Telephone Application Programming Interface.
Page 715: Index
Index Variables auto preference, 11-34 automated attendant (see auto attendant) [DN]‚ [PDN]‚ [SDN], [PhDN], BCU, xvii B1CU PCB, 7-46 ABR receiver, B2CAU PCB, 7-47 B2CBU PCB, 7-48 installation guidelines, 13-4 B3CAU PCB, 7-49 Strata DK built-in auto attendant, 13-6 B3CBU PCB, 7-50 to voice mail or auto attendant, 13-6...
Page 716 Index single page zone, 12-26 cordless telephone, 11-34 to connect source, 12-9 connect to base unit, 11-35 cord connection, 11-35 BRCS, 7-43 handset battery pack, 11-36 BRI, 3-38 installation, 11-34 BRI circuit jack (TE or NT mode), 16-22 cross connect record BRI wire type recommendations, 16-23 RCOU/RCOS, RGLU, RDDU, REMU,...
Page 717 Index beep strap, 11-21 TSIU, 3-36 busy override/camp-on ring tone over PCBs (see Universal PCBs) handset/headset, 11-21 RCIU1/RCIU2, 9-29 carbon headset/handset strap, 11-20 secondary protector diagram, 3-41 external power strap, 11-22 system configuration, loud ringing bell/headset, 11-18 telephone circuits, microphone/speaker DK424 sensitivity adjustment, 11-21...
Page 718 Index system connection, 11-27 external speaker unit (see HESB) DTMF ABR receiver, receiver subassembly, fault finding, 14-1 receiver/ABR tone detector unit fault isolation, 14-3 DK40i, 3-23 fault isolation flowcharts, 14-10 tones, catastrophic faults, 14-11 DTMF receiver unit, 7-43 CO line dial tone faults, 14-13 DVSU, 11-9...
Page 719 Index HVSU, 11-23 RBUU installation, 11-23 installation, 16-30 RBUU/RBUS interface unit, 16-34 LED indications, 16-32 IMDU, 9-21 location of LEDs and connectors, Insight DK (DK424only), 13-14 16-32 installation, 11-34 station circuits TE-1 and TA, 6-10 ADM, 11-22 BRI, PRI channel lines, 6-10 alternate BGM source, 12-9...
Page 720 Index DK14, 1-2, components, 1-12 network requirements DK40i, DK424, components, night ringing connectors, 3-13 selected page zones, 12-32 cords, 3-13 non-built-in auto attendant KKYS, 2-5, 3-21 (see auto attendant, non-built in) KSTU2, 2-5, 3-21, 3-25 configuration, 3-25 wiring, 3-25 OCA speaker, 6-10 off-hook call announce, 6-10...
Page 721 Index disassembly, 12-64 removal, 3-19 installation replacement, 3-20 to modem, 12-62 wiring, 3-17 to printer, 12-61 processor PCB subassemblies, PDIU-DS, 6-10 processor PCBs, PDKU1/PDKU2, 9-10 program checklist PDKU2, 2-6, 3-38, 9-10 voice mail, 12-44 hardware options, 9-10 programming considerations illustration, 9-11 E911, 12-83...
Page 722 Index RBSU, 6-11 REMU, 2-7, 3-38 overview, 16-14 connectors, controls, indicators, 9-45~9-46 illustration, 9-45 RBSU, 4-12 installation procedures, 9-43 RBSU/RBSS, 16-13, 16-19, 16-22~16-23 programming, 9-44 RBUU, 6-11, 16-30 reserve power installation, 16-30 DK40i, 3-17 RBUU, 4-12 installation RCIS, 9-27 DK40i, 3-18 programming, 9-28...
Page 723 Index simultaneous voice/data upgrade, 11-12 T1/DS-1 interfacing, SMDI, talk path (amplified), 12-33 SMDR, talkback amplified speaker (see HESB) direct inward system access CO lines (see TAPI (see Telephony Application Programming DISA), 12-37 Interface) printer/call accounting device TAPI upgrade, 11-12 installation, 12-39 TBSU, 3-27...
Page 724 Index PEPU, 9-15 PDKU PESU, 9-17 DDCB/door phone/lock, 10-5 PIOU/PIOUS, 9-21 DKT/DDSS, 10-4 RATU, 9-26 PIOU or PEPU peripherals, 10-36 RCIU1/RCIU2/RCIS, 9-27 PIOUS installation, 9-27 page/relay/alarm connection, 10-38 RCOS, 9-32 station to MDF RCOU/RCOS, 9-32 PEKU RDDU, 9-37 amplified two-CO line RDSU, 9-40 conference,...

This manual is also suitable for:

Strata dk 424i Dk 14 Dk 424 Dk40i Dk 424i

Toshiba STRATA DK14 Installation And Maintenance Manual

Table of Contents

Chapter 1 - DK14 Installation

Dk14 Wiring Diagrams

Chapter 2 - Dk40I Configuration Feature Capacities

Chapter 3 - Dk40I Installation

Chapter 4 - DK424 Configuration System Configuration

Chapter 5 - DK424 Installation

Chapter 6 - Dk424I Configuration

Chapter 7 - Dk424I Installation

Chapter 8 - T1

Chapter 9 - Universal Slot Pcbs

Chapter 10 - Universal Slot PCB Wiring Cable Lengths

Chapter 11 - Station Apparatus Types of Telephones

Chapter 12 - Peripheral Installation

Chapter 13 - ACD Installation Installation

Chapter 14 - Fault Finding

Chapter 15 - Computer Telephony Integration

Chapter 16 - ISDN Interfaces

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Summary of Contents for Toshiba STRATA DK14