Related Manuals for HP EliteOne 800 G2
Summary of Contents for HP EliteOne 800 G2
- Page 1 Hardware Reference Guide HP EliteOne 800 G2 23 inch All-in-One Business PC HP EliteOne 705 G2 23 inch All-in-One Business PC HP ProOne 600 G2 21 inch All-in-One Business PC HP ProOne 400 G2 20 inch All-in-One Business PC...
- Page 2 Windows is either a trademark or registered trademark of Microsoft Corporation in the United States and/or other countries. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
-
Page 3: About This Book
About This Book This guide provides basic information for upgrading this computer model. WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information. - Page 4 About This Book...
-
Page 5: Table Of Contents
Table of contents 1 Product features ............................1 Overview ................................1 EliteOne 800 ................................2 Front components ..........................2 Side components ..........................3 Rear components ..........................4 Internal components ........................... 5 EliteOne 705 ................................5 Front components ..........................5 Side components ..........................6 Rear components .......................... - Page 6 Removing an easel stand ....................21 Attaching the computer to a mounting fixture ....................23 Connecting and disconnecting cables ......................... 24 Connecting cables ..........................24 Connecting a display ......................... 25 Disconnecting cables ........................26 Removing and installing the rear port cover ...................... 27 Removing the rear port cover ......................
- Page 7 Appendix B Computer operating guidelines, routine care, and shipping preparation ........... 62 Computer operating guidelines and routine care ....................62 Optical disc drive precautions ..........................63 Shipping preparation ............................63 Appendix C Accessibility ..........................64 Supported assistive technologies ........................64 Contacting support ..............................
- Page 8 viii...
-
Page 9: Product Features
Product features Overview NOTE: For the latest specifications or additional specifications on this product, go to http://www.hp.com/ go/ quickspecs/ and search for your specific display model to find the model-specific QuickSpecs. Overview... -
Page 10: Eliteone 800
EliteOne 800 Front components Component Component Dual microphone array (optional) Webcam (optional) Webcam activity LED (with optional webcam) 16:9 widescreen LED-backlit LCD display Webcam privacy shutter slide switch High-performance stereo speakers Chapter 1 Product features... -
Page 11: Side Components
Component Component Power button Microphone/line in jack hard disk drive activity LED HP SD media card reader (optional) USB 3.0 port, fast-charging Optical disc drive eject button USB 3.0 port Optical disc drive activity LED USB 3.0 Type C port... -
Page 12: Rear Components
Rear components Component Component Power cable retention loop DisplayPort connector Port cover security screw hole (2) USB 3.0 ports Serial port (optional) (2) USB 3.0 ports with wake-up functionality PS/2 keyboard connector (optional) RJ-45 Gigabit Ethernet port PS/2 mouse connector (optional) Stereo audio line out Power connector Chapter 1 Product features... -
Page 13: Internal Components
Internal components Component Component Optical disc drive Hood sensor Secondary hard disk drive Memory Primary hard disk drive RTC Battery EliteOne 705 Front components Component Component Dual microphone array (optional) Webcam (optional) Webcam activity LED (with optional webcam) 16:9 widescreen LED-backlit LCD display Webcam privacy shutter slide switch High-performance stereo speakers EliteOne 705... -
Page 14: Side Components
Side components Component Component Power button HP SD media card reader (optional) hard disk drive activity LED Optical disc drive eject button USB 3.0 port, fast-charging Optical disc drive activity LED USB 3.0 port Tray-load optical disc drive Headset/line out jack... -
Page 15: Rear Components
Rear components Component Component Power cable retention loop DisplayPort connector Port cover security screw hole (2) USB 3.0 ports Serial port (optional) (2) USB 2.0 ports with wake-up functionality PS/2 keyboard connector (optional) RJ-45 Gigabit Ethernet port PS/2 mouse connector (optional) Stereo audio line out Power connector EliteOne 705... -
Page 16: Internal Components
Internal components Component Component Optical disc drive Hood sensor Secondary hard disk drive Memory Primary hard disk drive RTC Battery ProOne 600 Front components Component Component Dual microphone array (optional) Webcam (optional) Webcam activity LED (with optional webcam) 16:9 widescreen LED-backlit LCD display Webcam privacy shutter slide switch High-performance stereo speakers Chapter 1 Product features... -
Page 17: Side Components
Side components Component Component Power button Microphone/line in jack hard disk drive activity LED HP SD media card reader (optional) USB 3.0 port, fast-charging Optical disc drive eject button USB 3.0 port Optical disc drive activity LED Headset/line out jack... -
Page 18: Rear Components
Rear components Component Component Power cable retention loop DisplayPort connector Port cover security screw hole (2) USB 3.0 ports Serial port (optional) (2) USB 3.0 ports with wake-up functionality PS/2 keyboard connector (optional) RJ-45 Gigabit Ethernet port PS/2 mouse connector (optional) Stereo audio line out Power connector Chapter 1 Product features... -
Page 19: Internal Components
Internal components Component Component Optical disc drive Memory hard disk drive RTC Battery Hood sensor ProOne 400 Front components Component Component Dual microphone array (optional) Webcam (optional) Webcam activity LED (with optional webcam) 16:9 widescreen LED-backlit LCD display Webcam privacy shutter slide switch High-performance stereo speakers ProOne 400... -
Page 20: Side Components
Side components Component Component Power button Microphone/line in jack hard disk drive activity LED HP SD media card reader (optional) USB 3.0 port, fast-charging Optical disc drive eject button USB 3.0 port Optical disc drive activity LED Headset/line out jack... -
Page 21: Rear Components
Rear components Component Component Power cable retention loop DisplayPort connector Port cover security screw hole (2) USB 3.0 ports Serial port (optional) (2) USB 2.0 ports with wake-up functionality PS/2 keyboard connector (optional) RJ-45 Gigabit Ethernet port PS/2 mouse connector (optional) Stereo audio line out Power connector ProOne 400... -
Page 22: Internal Components
Internal components Component Component Optical disc drive Memory hard disk drive RTC Battery Chapter 1 Product features... -
Page 23: Keyboard Features
Keyboard features Component Component Sleep Mute Volume Fast Reverse Decrease Volume Play/Pause Increase Volume Stop Function Fast Forward Keyboard features... -
Page 24: Labels
Microsoft® Certificate of Authenticity label (select models only prior to Windows 8)—Contains the Windows Product Key. You may need the Product Key to update or troubleshoot the operating system. HP platforms preinstalled with Windows 8 or Windows 8.1 do not have the physical label, but have a Digital Product Key electronically installed. -
Page 25: Setup
Setup Overview Set up the computer in the following order: ● Attach a stand. See Attaching and removing a stand on page 18 Attach the computer to a mounting fixture. See Attaching the computer to a mounting fixture on page ●... -
Page 26: Attaching And Removing A Stand
Attaching a recline stand To install the stand: Place the computer face down on a soft flat surface. HP recommends that you set down a blanket, towel, or other soft cloth to protect the bezel and screen surface from scratches or other damage. -
Page 27: Attaching And Removing A Adjustable-Height Stand
Attaching a adjustable-height stand To install the stand: Place the computer face down on a soft flat surface. HP recommends that you set down a blanket, towel, or other soft cloth to protect the bezel and screen surface from scratches or other damage. -
Page 28: Removing A Adjustable-Height Stand
Disconnect the AC power cord from the AC outlet and disconnect any external devices. Place the computer face down on a soft flat surface. HP recommends that you set down a blanket, towel, or other soft cloth to protect the bezel and screen surface from scratches or other damage. -
Page 29: Removing An Easel Stand
Disconnect the AC power cord from the AC outlet and disconnect any external devices. Place the computer face down on a soft flat surface. HP recommends that you set down a blanket, towel, or other soft cloth to protect the bezel and screen surface from scratches or other damage. - Page 30 Lift the stand up (2), and then pull the stand hooks out of the computer (3). Chapter 2 Setup...
-
Page 31: Attaching The Computer To A Mounting Fixture
Attaching the computer to a mounting fixture The computer can be attached to a wall, swing arm, or other mounting fixture. NOTE: This apparatus is intended to be supported by UL or CSA Listed wall mount bracket. Press the supplied VESA trim plate onto the VESA opening until it snaps into place. To attach the computer to a swing arm (sold separately), insert the four 20 mm screws that are supplied with the computer through the holes on the swing arm plate and into the mounting holes on the computer. -
Page 32: Connecting And Disconnecting Cables
Connecting and disconnecting cables Connecting cables Place the computer face down on a soft flat surface. HP recommends that you set down a blanket, towel, or other soft cloth to protect the bezel and screen surface from scratches or other damage. -
Page 33: Connecting A Display
DisplayPort connector, you can purchase a DisplayPort video adaptor from HP for your configuration. DisplayPort adapters and video cables are purchased separately. HP offers the following adapters: ● DisplayPort to VGA adapter ●... -
Page 34: Disconnecting Cables
You may need to remove the cable lock, if one is installed on the rear of the computer. Place the computer face down on a soft flat surface. HP recommends that you set down a blanket, towel, or other soft cloth to protect the bezel and screen surface from scratches or other damage. -
Page 35: Removing And Installing The Rear Port Cover
Removing the rear port cover Place the computer face down on a soft flat surface. HP recommends that you set down a blanket, towel, or other soft cloth to protect the bezel and screen surface from scratches or other damage. - Page 36 Press the latches out to lock the port cover into place (2). You may prevent access to internal components and ports by securing the rear port cover. Use a T15 tamper-resistant Torx screwdriver to screw the captive screw into the chassis. Chapter 2 Setup...
-
Page 37: Positioning The Computer
Positioning the computer This computer may be shipped with a recline stand, a tilt/swivel and adjustable-height stand, or an easel stand. ● Adjusting the recline stand ● Adjusting the adjustable-height stand ● Adjusting the easel stand Adjusting the recline stand CAUTION: Use caution when reclining a computer if a cable lock is installed. -
Page 38: Adjusting The Adjustable-Height Stand
Adjusting the adjustable-height stand CAUTION: Use caution when rotating or reclining a computer if a cable lock is installed. The cable or the lock may interfere with the rotation or the angle of recline. This stand allows you to: ● Tilt the computer from –5°... - Page 39 Grasp the top and bottom of the computer and tilt the computer to the desired position. CAUTION: When changing the computer orientation between landscape and portrait, be sure that the HP logo on the front of the computer is either on the bottom or the right side.
-
Page 40: Adjusting The Easel Stand
Adjusting the easel stand This adjustable stand allows you to change the computer tilt from 10 degrees to 70 degrees to set it to a comfortable eye level. CAUTION: Hold the computer steady when adjusting the easel to avoid tipping the computer. Grasp the sides of the computer and press the top of the computer down to open the stand and increase the tilt. -
Page 41: Connecting And Disconnecting Power
Connecting and disconnecting power Connecting power If you have an EliteOne 800, EliteOne 705, or ProOne 600, plug the AC power plug into a AC outlet. If you have a ProOne 400: Connect the female end of the power cord to the power adapter (1). Plug the AC power plug into a AC outlet (2). -
Page 42: Synchronizing The Optional Wireless Keyboard And Mouse
Synchronizing the optional wireless keyboard and mouse The mouse and keyboard are synchronized at the factory. If they do not work, remove and replace the batteries. If the mouse and keyboard are still not synchronized, then follow this procedure to manually re- synchronize the pair. - Page 43 NOTE: If the mouse and keyboard still do not work, then remove and replace the batteries. If the mouse and keyboard are still not synchronized, then synchronize the keyboard and mouse again. Synchronizing the optional wireless keyboard and mouse...
-
Page 44: Hardware Repair And Upgrade
To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation, setup, posture, and health and work habits for computer users, and provides important electrical and mechanical safety information. This guide is located on the Web at http://www.hp.com/ergo. WARNING! Computers that are inappropriately situated on dressers, bookcases, shelves, desks, speakers, chests, or carts may fall over and cause personal injury. -
Page 45: Removing Batteries From The Optional Wireless Keyboard Or Mouse
Removing batteries from the optional wireless keyboard or mouse NOTE: The wireless keyboard and mouse are optional components. To remove batteries from the wireless keyboard, remove the battery door on the underside of the keyboard (1) and lift the batteries out of the battery compartment (2). To remove batteries from the wireless mouse, remove the battery door on the underside of the mouse (1) and lift the batteries out of the battery compartment (2). -
Page 46: Removing And Installing Memory
The system will not operate properly if you install unsupported SODIMM memory. SODIMMs constructed with x8 and x16 SDRAMs are supported; SODIMMs constructed with x4 SDRAMS are not supported. HP offers upgrade memory for this computer and advises that the consumer purchase it to avoid compatibility issues with unsupported third-party memory. -
Page 47: Populating Sodimm Sockets
Remove/disengage any security devices that prohibit opening the computer. Place the computer face down on a soft flat surface. HP recommends that you set down a blanket, towel, or other soft cloth to protect the bezel and screen surface from scratches or other damage. - Page 48 If your computer model is a ProOne 400, use a flat blade or Torx screwdriver to turn the access panel screws one quarter turn to the left to release the access panel. Slide the access panel latches toward each other (1). Lift the access panel off the computer (2).
- Page 49 If your computer model is a ProOne 400, remove the 4 screws securing the electromagnetic interference (EMI) shield to the chassis. Push the EMI shield latch toward the center of the computer (1) to release the EMI shield, and then lift the shield off the computer (2).
- Page 50 To remove a memory module, press outward on the two latches on each side of the SODIMM (1), then pull the SODIMM out of the socket (2). To install a memory module, slide the SODIMM into the socket at approximately a 30° angle (1), then press the SODIMM down (2) so that the latches lock it in place.
- Page 51 Be sure that the cables around the EMI shield are out of the way and will not be pinched by the EMI shield. Engage the three tabs on the right side of the EMI shield with the slots in the computer (1), and then press the left side of the shield down until the latch engages (2).
- Page 52 If your computer model is a ProOne 400, screw in 4 screws to secure the EMI shield to the chassis. To replace the access panel, align the latches with the slots in the rear port compartment. Set the access panel down (1) and press in the tabs around all sides of the panel until it is in place. Push the latches toward the sides of the computer to lock the access panel in place (2).
- Page 53 If your computer model is a ProOne 400, use a flat blade or Torx screwdriver to turn the access panel screws one quarter turn to the right to secure the access panel. Install the stand. Attaching and removing a stand on page Connect all cables to the computer.
-
Page 54: Replacing The Rtc Battery
Remove/disengage any security devices that prohibit opening the computer. Place the computer face down on a soft flat surface. HP recommends that you set down a blanket, towel, or other soft cloth to protect the bezel and screen surface from scratches or other damage. - Page 55 If your computer model is a ProOne 400, use a flat blade or Torx screwdriver to turn the access panel screws one quarter turn to the left to release the access panel. Slide the access panel latches toward each other (1). Lift the access panel off the computer (2).
- Page 56 If your computer model is a ProOne 400, remove the 4 screws securing the EMI shield to the chassis. Push the EMI shield latch toward the center of the computer (1) to release the EMI shield, and then lift the shield off the computer (2). To release the battery from its holder, squeeze the metal clamp that extends above one edge of the battery.
- Page 57 To insert the new battery, slide one edge of the replacement battery under the holder’s lip with the positive side up. Push the other edge down until the clamp snaps over the other edge of the battery (2). Be sure that the cables around the electromagnetic interference shield are out of the way and will not be pinched by the EMI shield.
- Page 58 Engage the three tabs on the right side of the EMI shield with the slots in the computer (1), and then press the left side of the shield down until the latch engages (2). If your computer model is a ProOne 400, screw in 4 screws to secure the EMI shield to the chassis. To replace the access panel, align the latches with the slots in the rear port compartment.
- Page 59 Push the latches toward the sides of the computer to lock the access panel in place (2). If your computer model is a ProOne 400, use a flat blade or Torx screwdriver to turn the access panel screws one quarter turn to the right to secure the access panel. Install the stand.
-
Page 60: Replacing Drives
Place the computer face down on a soft flat surface. HP recommends that you set down a blanket, towel, or other soft cloth to protect the bezel and screen surface from scratches or other damage. - Page 61 If your computer model is a ProOne 400, use a flat blade or Torx screwdriver to turn the access panel screws one quarter turn to the left to release the access panel. Slide the access panel latches toward each other (1). Lift the access panel off the computer (2).
- Page 62 Slide the HDD toward the latch and lift the HDD out of the drive cage (2). Remove the four mounting screws from the 2.5 inch HDD. Be sure to keep the screws together with the blue rubber grommets to use to install a replacement drive. For instructions on installing a HDD, see Installing a 2.5 inch hard disk drive on page Chapter 3 Hardware repair and upgrade...
-
Page 63: Installing A 2.5 Inch Hard Disk Drive
Installing a 2.5 inch hard disk drive Fasten four mounting screws with grommets onto the 2.5 inch HDD. Position the 2.5 inch drive above the drive cage with the connectors facing the power and data cables next to the drive cage. Place the 2.5 inch HDD into the drive cage and slide it toward the cables until the cage snaps into place. - Page 64 Push the latches toward the sides of the computer to lock the access panel in place (2). If your computer model is a ProOne 400, use a flat blade or Torx screwdriver to turn the access panel screws one quarter turn to the right to secure the access panel. Install the stand.
-
Page 65: Replacing The Optical Disc Drive
Remove/disengage any security devices that prohibit opening the computer. Place the computer face down on a soft flat surface. HP recommends that you set down a blanket, towel, or other soft cloth to protect the bezel and screen surface from scratches or other damage. - Page 66 Lift the access panel off the computer (2). Push and hold the tab (1) while pushing in the latch (2) at the back of the ODD enclosure and slide the drive (3) out of the chassis. Pull the latch off the ODD. Chapter 3 Hardware repair and upgrade...
- Page 67 Align the three pins on the latch with the holes in the new ODD and press the latch firmly onto the new drive. NOTE: You must reuse the latch removed from the old ODD. Align the new ODD with the opening in the side of the computer. Push the drive in firmly until it snaps into place.
- Page 68 Push the latches toward the sides of the computer to lock the access panel in place (2). If your computer model is a ProOne 400, use a flat blade or Torx screwdriver to turn the access panel screws one quarter turn to the right to secure the access panel. Install the stand.
-
Page 69: Appendix A Electrostatic Discharge
Use conductive field service tools. ● Use a portable field service kit with a folding static-dissipating work mat. If you do not have any of the suggested equipment for proper grounding, contact an HP authorized dealer, reseller, or service provider. NOTE: For more information on static electricity, contact an HP authorized dealer, reseller, or service provider. -
Page 70: Appendix B Computer Operating Guidelines, Routine Care, And Shipping Preparation
Computer operating guidelines, routine care, and shipping preparation Computer operating guidelines and routine care Follow these guidelines to properly set up and care for the computer: ● Keep the computer away from excessive moisture, direct sunlight, and extremes of heat and cold. ●... -
Page 71: Optical Disc Drive Precautions
CAUTION: If any object or liquid falls into the drive, immediately unplug the computer and have it checked by an authorized HP service provider. Shipping preparation Follow these suggestions when preparing to ship the computer: Back up the HDD files on optical media or external USB drives. Be sure that the backup media is not exposed to electrical or magnetic impulses while stored or in transit. -
Page 72: Appendix C Accessibility
Supported assistive technologies HP products support a wide variety of operating system assistive technologies and can be configured to work with additional assistive technologies. Use the Search feature on your device to locate more information about assistive features. -
Page 73: Index
Index Symbols/Numerics internal, 705 8 rear components 4 400 11 internal, 800 5 side components 3 front components 11 rear, 400 13 internal components 14 rear, 600 10 features rear components 13 rear, 705 7 keyboard 15 side components 12 rear, 800 4 overview 1 600 8... - Page 74 lock recline stand cable 32 adjustment 29 rear port cover 27 attaching 18 removing 18 removing memory 2.5 inch hard disk drive 52 installing 39 optical disc drive 57 maximum 38 removing battery 46 removing 39 rotation 30 slots 38 SODIMMs specifications 38 specifications 38 security...