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Cisco 2900 Series Installation Manual

Cisco 2900 and 3900 series hardware
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Cisco 2900 and 3900 Series Hardware
Installation Guide
Cisco Systems, Inc.
www.cisco.com
Cisco has more than 200 offices worldwide.
Addresses, phone numbers, and fax numbers
are listed on the Cisco website at
www.cisco.com/go/offices.
Last Revised: May, 2015

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Summary of Contents for Cisco 2900 Series

  • Page 1 Cisco 2900 and 3900 Series Hardware Installation Guide Cisco Systems, Inc. www.cisco.com Cisco has more than 200 offices worldwide. Addresses, phone numbers, and fax numbers are listed on the Cisco website at www.cisco.com/go/offices. Last Revised: May, 2015...
  • Page 2 OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks.

  • Page 3: Table Of Contents

    Preparing for Router Installation C H A P T E R Warnings Warning Statements Protection from Airborne Pollutants Safety Recommendations Safety with Electricity Preventing Electrostatic Discharge Damage General Site Requirements Rack Requirements Cisco 2900 Series and 3900 Series Hardware Installation Guide...
  • Page 4 Before you Begin Unpacking the Router Installing the Router Rack-Mounting the Chassis Setting the Chassis on a Desktop 3-12 Mounting a Cisco 2901 or 2911 Router on a Wall 3-13 Chassis Grounding 3-15 Connecting Power 3-18 Connecting to AC Power...
  • Page 5 Installing a PVDM3 5-22 Installing and Removing PVDM2s 5-23 Replacing Power Supplies and Redundant Power Supplies 5-28 Replacing the Cisco 2901 Router Power Supply 5-29 Replacing the Cisco 2911 Router Power Supply 5-31 Cisco 2900 Series and 3900 Series Hardware Installation Guide...
  • Page 6 Replacing the Cisco 2911 Router Redundant Power Supply 5-35 Replacing the Cisco 2921, Cisco 2951, or Cisco 3900 Series Power Supply 5-35 Installing and Removing the Cisco 2921, Cisco 2951, or Cisco 3900 Series Optional DC Power Supply 5-39 Installing and Removing a Redundant Power Supply Adapter...
  • Page 7 Searching for Cisco Documents, page xvii Objectives This guide explains how to install, connect, and perform initial configuration for the Cisco 2900 series and Cisco 3900 series Integrated Services Routers (ISRs). Some information may not apply to your specific router model.
  • Page 8 1. PID = Product ID 2. UID = Universal Device Identifier 3. FRU = Field Replaceable Unit 4. OIR = Online Insertion and Removal Cisco 2900 Series and 3900 Series Hardware Installation Guide viii...
  • Page 9 Means reader be careful. In this situation, you might perform an action that could result in equipment Caution damage or loss of data. Means the described action saves time. You can save time by performing the action described in Timesaver the paragraph. Cisco 2900 Series and 3900 Series Hardware Installation Guide...
  • Page 10 üblichen Verfahren zur Vorbeugung vor Unfällen vertraut. Suchen Sie mit der am Ende jeder Warnung angegebenen Anweisungsnummer nach der jeweiligen Übersetzung in den übersetzten Sicherheitshinweisen, die zusammen mit diesem Gerät ausgeliefert wurden. BEWAHREN SIE DIESE HINWEISE GUT AUF. Cisco 2900 Series and 3900 Series Hardware Installation Guide...
  • Page 11 Använd det nummer som finns i slutet av varje varning för att hitta dess översättning i de översatta säkerhetsvarningar som medföljer denna anordning. SPARA DESSA ANVISNINGAR Cisco 2900 Series and 3900 Series Hardware Installation Guide...
  • Page 12 Cisco 2900 Series and 3900 Series Hardware Installation Guide...
  • Page 13 Brug erklæringsnummeret efter hver advarsel for at finde oversættelsen i de oversatte advarsler, der fulgte med denne enhed. GEM DISSE ANVISNINGER Cisco 2900 Series and 3900 Series Hardware Installation Guide xiii...
  • Page 14 Cisco 2900 Series and 3900 Series Hardware Installation Guide...

  • Page 15: Related Documentation

    Appliance and Material Safety Law prohibits the use of UL-certified cables (that have the “UL” shown on the code) for any other electrical devices than products designated by CISCO. The use of cables that are certified by Electrical Appliance and Material Safety Law (that have “PSE” shown on the code) is not limited to CISCO-designated products.
  • Page 16 Regulatory Compliance Declarations of Conformity and Regulatory Information for Cisco • Access Products with 802.11a/b/g and 802.11b/g Radios Regulatory Compliance and Safety Information for Cisco 2900 Series • Integrated Services Routers Regulatory Compliance and Safety Information for Cisco 3900 Series •...
  • Page 17 Obtaining Documentation and Submitting a Service Request For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at: http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html...
  • Page 18 Cisco 2900 Series and 3900 Series Hardware Installation Guide xviii...
  • Page 19 Ethernet ports and security functionality with a virtual private network (VPN) accelerator on the motherboard. Additional security features are available with add-on hardware and software. Cisco 2900 series and Cisco 3900 series routers also provide voice IP telephony with digital signal processor (DSP) capability; and voice gateway, DSP farm, IP-to-IP gateway, Cisco Unified Communications Manager Express (CUCME) via Cisco IOS.

  • Page 20: Chassis Views

    Specifications, page 1-33 • Chassis Views This section contains views of the front and back panels of the Cisco 2900 series and Cisco 3900 series routers, showing locations of the power and signal interfaces, module slots, status indicators, and chassis identification labels.

  • Page 21: Chapter 1 Overview Of The Router

    1. DW-EHWICs can fit into slot 0 and 1, and into slot 2 and 3. EHWIC slots support HWIC, VIC, and WIC. 2. USB = Universal serial bus 3. Only Advanced Capability CompactFlash (CF) purchased from Cisco operates in Cisco 2900 series and Cisco 3900 series ISRs. Legacy CF can impact and severely degrade performance in these routers. See the “Memory”...

  • Page 22: Cisco 2911 Chassis

    — Back panel LEDs Figure 1-4 Front Panel of the Cisco 2911 Router 4 5 6 Cisco 2900 Series AC OK On/off switch AC power connector Optional RPS adapter (blank panel shown) Cisco 2900 Series and 3900 Series Hardware Installation Guide...
  • Page 23 WARNING: Unsupported compact flash detected. Use of this card during normal operation can impact and severely degrade performance of the system. Please use supported compact flash cards only. 3. Service module slots support legacy network modules when inserted with an adapter. See the router product page at Cisco.com for a list of supported modules.

  • Page 24: Cisco 2921 And Cisco 2951 Chassis

    1-8— Back panel LEDs Figure 1-7 Front Panel of the Cisco 2921 and 2951 Routers Cisco 2900 Series AC OK Power On/off switch AC power connector Optional RPS adapter (Blank panel shown) Cisco 2900 Series and 3900 Series Hardware Installation Guide...
  • Page 25 Cisco 2921 supports only one service module in the left slot. 3. Only Advanced Capability CF purchased from Cisco operates in Cisco 2900 series and Cisco 3900 series ISRs. Legacy CF will not operate in these routers. When legacy CF is inserted, the following error message appears: WARNING: Unsupported compact flash detected.

  • Page 26: Cisco 3900 Series Chassis

    1. ISM = Internal Services Module 2. SFP = small-form-factor pluggable Cisco 3900 Series Chassis Cisco 3900 series ISRs are shipped with Services Performance Engines (SPEs) pre-installed in the router. See the “Services Performance Engine” section on page 1-21 for models and support information.
  • Page 27 ACT status LED Boost PS1 (Right), PS2 (Left) 1. LED goes off if the AC power fails or is disconnected. It does not go on and off with the power switch. Cisco 2900 Series and 3900 Series Hardware Installation Guide...
  • Page 28 1. Double-wide EHWICs can fit into slot 0 and 1, and into slot 2 and 3. EHWIC slots support HWIC, VIC, and WIC. 2. Service module slots support legacy network modules when inserted with an adapter. See the router product page at Cisco.com for a list of supported modules.
  • Page 29 SFP S SFP EN S (Speed) L (Link) 1. ISM = Internal Services Module Figure 1-13 Back Panel Slots/Connectors for Cisco 3925E and 3945E (SPE 200 or SPE 250) EHWIC 2 EHWIC 1 EHWIC 0 C3900-SPE200/K9 DO NOT REMOVE DURING...

  • Page 30: Locating The Serial Number, Pid, Vid And Clei

    5. Only Advanced Capability CF purchased from Cisco operates in Cisco 2900 series and Cisco 3900 series ISRs. Legacy CF will not operate in these routers. When legacy CF is inserted, the following error message appears: WARNING: Unsupported compact flash detected.

  • Page 31: Labels On Cisco 2901

    The UDI has two main components: • Product ID (PID) • Serial number (SN) Refer to these sections to locate labels on Cisco 2900 series and 3900 series ISRG2 routers: Cisco 2900 Series Labels on Cisco 2901, page 1-13 • •...

  • Page 32: Labels On Cisco 2911

    Overview of the Routers Locating the Serial Number, PID, VID and CLEI Labels on Cisco 2911 Figure 1-16 shows the location of the labels on the Cisco 2911 router. Figure 1-16 Labels Location on the Cisco 2911 Router DO NO T...

  • Page 33: Labels On Cisco 2921 And Cisco 2951

    Labels on Cisco 3925 and Cisco 3945 Figure 1-18 shows the two locations where labels are located on Cisco 3900 ISRs. There are labels on the router chassis and on the Services Performance Engine (SPE). Use the serial number on the SPE label to obtain a PAK.

  • Page 34: For Additional Help Locating Labels On The Router

    For Additional Help Locating Labels on the Router Use the Cisco Product Identification (CPI) tool to find labels on the router. It provides detailed illustrations and descriptions of where the labels are located on Cisco products. It includes the following...

  • Page 35: Built-In Interface Ports

    4. Four RJ-45 or three RJ-45 with one GE-SFP, or two RJ-45 with two GE SFP Gigabit Ethernet Ports There are two different types of Gigabit Ethernet (GE) ports available on Cisco 2900 series and Cisco 3900 series ISRs. Cisco 2900 Series and 3900 Series Hardware Installation Guide...

  • Page 36: Removable And Interchangeable Modules And Cards

    Internal Services Modules (ISMs), expansion DRAM memory modules and next-generation Packet Voice Data Modules (PVDM3s) plug into internal connectors inside the chassis. These modules can be removed and installed only by opening the chassis on the Cisco 3900 series, or sliding the motherboard out of the Cisco 3900 series.
  • Page 37 EHWICs and legacy interface cards in the router. See the router product page at Cisco.com for a list of supported network modules and interface cards for Note Cisco 2900 series and Cisco 3900 series ISRs.
  • Page 38 Hardware Features Table 1-5 shows the number of internal and external slots on Cisco 2900 series and Cisco 3900 series ISRs. It also shows the number of EHWICs and SMs that are supported in the router slots at any time.
  • Page 39 Service Modules Service Modules (SM) are the largest modules on Cisco 2900 series and Cisco 3900 series ISRs. With the largest form-factor and power capacity, these modules deliver high-performance service applications. SMs are physically larger than legacy network modules, as a result, network modules require an adapter for installation.

  • Page 40: Packet Voice Data Modules

    Cisco 3900 series ISRs. The ISM is larger in size than the AIM. Due to these physical differences, the AIM does not fit into the ISM slot and is no longer supported on Cisco 2900 series and Cisco 3900 series ISRs.
  • Page 41 VLP RDIMM expansion slots—2; both must be the same density. Default VLP RDIMM memory modules—Two 512-MB modules for a maximum of 1 GB. Maximum memory—2.0 GB; 1.0 GB in each slot. Cisco 2900 Series and 3900 Series Hardware Installation Guide 1-23...

  • Page 42: Power Supplies

    RPSs require an RPS adapter. There are two versions of the RPS adapter, one for the Cisco 2911 and one for the Cisco 2921 and 2951. Both use the Cisco Redundant Power System 2300. Configurations include AC and DC (with and without IP), Dual DC, internal POE, and POE boost.

  • Page 43: Module And Router Power Consumption

    4. Dual DC means two separate DC inputs to the same power supply. 5. Uses Cisco Redundant Power System 2300 as 100% power boost. Internal power supply does not supply any boost. In this configuration there is no POE redundancy.

  • Page 44: Fans, Ventilation, And Airflow

    Fans, Ventilation, and Airflow The Cisco 2911 and Cisco 3900 series ISRs have optional fan filters that are easy to replace. The filters may be used to meet Network Equipment Building Systems (NEBS) requirements, or to operate in dusty environments.
  • Page 45 Cisco 3900 Series NEBS Router Airflow SY S AC T SY S AU X PW R1 SY S AU X PW R1 PW R2 PW R2 Ci sc o 39 00 Se rie Cisco 2900 Series and 3900 Series Hardware Installation Guide 1-27...

  • Page 46: Real-Time Clock

    If the lithium battery in a Cisco 2900 or Cisco 3900 series ISR should fail, the router must be returned Note to Cisco for repair.
  • Page 47 1. On the Cisco 2901 router, the numbering format for configuring an asynchronous interface is 0/slot/port. To configure the line associated with an asynchronous interface, use the interface number to specify the async line. For example, line 0/1/0 specifies the line associated with interface serial 0/1/0 on a WIC-2A/S in slot 1.
  • Page 48 2. The interfaces listed are examples only; other possible interface types are not listed. 3. Only interface card slot numbers 1 and 3 are used for double-width (HWIC-D). 4. Specify the line number in the Cisco IOS command-line interface (CLI) by using the interface number for the associated asynchronous serial interface.

  • Page 49: Led Indicators

    I/O port. No packet transfers are occurring. RJ-45 CON Green Serial console is active. Back panel Back panel USB CON Green USB console is active. Back panel Back panel Cisco 2900 Series and 3900 Series Hardware Installation Guide 1-31...
  • Page 50 Green Initialized. Amber Initialized with error. Not installed. 1. LED goes off if the AC power fails or is disconnected. It does not go on and off with the switch. Cisco 2900 Series and 3900 Series Hardware Installation Guide 1-32...

  • Page 51: Specifications

    Two RJ-45 connectors (GE0/0, GE0/1), auto-MDIX Environmental Operating humidity 10 to 85% RH Operating humidity (short-term per NEBS) Operating temperature - up to 32 to 104F (0 to 40C) 5906 ft (1800 m) elevation Cisco 2900 Series and 3900 Series Hardware Installation Guide 1-33...
  • Page 52 AS/NZS 60950.1 2003 IEC60950, 3rd edition [PRC] IEC60950, 2nd Edition [Mexico] For detailed compliance information, see the Regulatory Compliance and Safety Information for Cisco 2900 Series Integrated Services Router document. Cisco 2900 Series and 3900 Series Hardware Installation Guide 1-34...
  • Page 53 3.5 x 17.25 x 12.0 in. (88.9 x 438.2 x 304.8mm), 2 RU height Weight - with AC power supply 18.0 lbs (8.2 kg) (without modules) Weight - with AC-POE power 19.0 lbs (8.6 kg) supply (without modules) Cisco 2900 Series and 3900 Series Hardware Installation Guide 1-35...
  • Page 54 5906 ft (1800 m) elevation, with Cisco 2911-T model: 32 to 122F (0 to 50C) filter Operating temperature up to 32 to 104F (0 to 40C) 9843 ft (3000 m) elevation, with or without filter Cisco 2900 Series and 3900 Series Hardware Installation Guide 1-36...
  • Page 55 AS/NZS 60950.1 2003 IEC60950, 3rd edition [PRC] IEC60950, 2nd Edition [Mexico] For detailed compliance information, see the Regulatory Compliance and Safety Information for Cisco 2900 Series Integrated Services Router document. Cisco 2900 Series and 3900 Series Hardware Installation Guide 1-37...
  • Page 56 3.5 x 17.25 x 18.5 in. (88.9 x 438.2 x 469.9 mm), 2 RU height Weight with AC PS (w/o 29.0 lbs (13.15 kg) modules) Weight with AC-POE PS (w/o 30.0 lbs (13.6 kg) modules) Cisco 2900 Series and 3900 Series Hardware Installation Guide 1-38...
  • Page 57 -40 to 158F (-40 to 70C) Nonoperating humidity 5 to 95% RH Nonoperating altitude 15,000 ft (4570 m) Acoustic Acoustic: Sound Pressure 54.4 to 67.4 dBA (Typical/Maximum) Acoustic: Sound Power 62.6 to 74.5 dBA (Typical/Maximum) Cisco 2900 Series and 3900 Series Hardware Installation Guide 1-39...
  • Page 58 AS/NZS 60950.1 2003 IEC60950, 3rd edition [PRC] IEC60950, 2nd Edition [Mexico] For detailed compliance information, see the Regulatory Compliance and Safety Information for Cisco 2900 Series Integrated Services Router document. Cisco 2900 Series and 3900 Series Hardware Installation Guide 1-40...
  • Page 59 3.5 x 17.25 x 18.5 in. (88.9 x 438.2 x 469.9 mm), 2 RU height Weight with AC power supply 29.0 lbs (13.15 kg) (without modules) Weight with AC-POE power 30.0 lbs (13.6 kg) supply (without modules) Cisco 2900 Series and 3900 Series Hardware Installation Guide 1-41...
  • Page 60 Operating altitude maximum 13,123 ft (4000 m) Transportation and Storage Nonoperating temperature -40 to 158F (-40 to 70C) Nonoperating humidity 5 to 95% RH Nonoperating altitude 15,000 ft (4570 m) Cisco 2900 Series and 3900 Series Hardware Installation Guide 1-42...
  • Page 61 AS/NZS 60950.1 2003 IEC60950, 3rd edition [PRC] IEC60950, 2nd Edition [Mexico] For detailed compliance information, see the Regulatory Compliance and Safety Information for Cisco 2900 Series Integrated Services Router document Cisco 2900 Series and 3900 Series Hardware Installation Guide 1-43...
  • Page 62 5.25 x 17.25 x 18.75 in. (133.4 x 438.2 x 476.2 mm), 3 RU height Weight with AC PS (w/o 39.0 lbs (17.69 kg) modules) Weight with AC-POE PS (w/o 40.0 lbs (18.14 kg) modules) With DC PS (w/o modules) Not available (NA) Cisco 2900 Series and 3900 Series Hardware Installation Guide 1-44...
  • Page 63 Surge current 30 A maximum at 115 VAC 60 Hz, 60 A maximum at 230 VAC 50 Power consumption (Cisco 3945) 85 to 400 W, 600 to 1370 BTU/hr (configuration dependent) With AC-POE 85 to 800 W, 600 to 2740 BTU/hr (configuration dependent) •...
  • Page 64 AS/NZS 60950.1 2003 IEC60950, 3rd edition [PRC] IEC60950, 2nd Edition [Mexico] For detailed compliance information, see the Regulatory Compliance and Safety Information for Cisco 3900 Series Integrated Services Routers document. Cisco 2900 Series and 3900 Series Hardware Installation Guide 1-46...
  • Page 65 Compliance and Safety Information for Cisco 3900 Series Integrated Services Routers document. 1. 480 Mb/s individually, bandwidth is shared when both are used. 2. Auto-MDIX = auto media-dependent interface crossover Cisco 2900 Series and 3900 Series Hardware Installation Guide 1-47...

  • Page 66: Periodic Inspection And Cleaning

    “Replacing a Fan Tray or Air Filter” section on page 5-44. Sites with ambient temperatures consistently above 25°C or 77°F and with potentially high levels of dust Caution or debris may require periodic preventative maintenance cleaning. Cisco 2900 Series and 3900 Series Hardware Installation Guide 1-48...

  • Page 67: Warnings

    Statement 1043 This unit might have more than one power supply connection. All connections must be removed to Warning de-energize the unit. Statement 1028 Cisco 2900 Series and 3900 Series Hardware Installation Guide...

  • Page 68: C H A P T E R 2 Preparing For Router Installation

    A restricted access area can be accessed only through the use of a special tool, lock and key, or other means of security. Statement 1017 Cisco 2900 Series and 3900 Series Hardware Installation Guide...

  • Page 69: Safety Recommendations

    Safety Recommendations Protection from Airborne Pollutants Cisco ISR platforms are designed for and intended to be deployed/installed in environmentally controlled spaces that maintain ambient conditions meeting the environmental parameters defined in the documentation for the equipment. Sites that subject the equipment to direct exposure to airborne pollutants from sources such as automotive and other vehicular traffic, industrial sites, or other sources that generate pollutants, are not supported.

  • Page 70: Preventing Electrostatic Discharge Damage

    If no wrist strap is available, ground yourself by touching a metal part of the chassis. • For the safety of your equipment, periodically check the resistance value of the antistatic strap. It should Caution be between 1 and 10 megohms (Mohm). Cisco 2900 Series and 3900 Series Hardware Installation Guide...

  • Page 71: Router Environmental Requirements

    Router Environmental Requirements Cisco 2900 series routers can be placed on a desktop or installed in a rack. The Cisco 2901 router can also be wall mounted. The location of your router and the layout of your equipment rack or wiring room are extremely important considerations for proper operation.
  • Page 72 • equipment by itself, if possible. Power off other equipment in the rack (and in adjacent racks) to allow the router under test a maximum of cooling air and clean power. Cisco 2900 Series and 3900 Series Hardware Installation Guide...

  • Page 73: Power Guidelines And Requirements

    1207121 Network Cabling Specifications The following sections describe the cables needed to install your Cisco 2900 and 3900 series ISR in the following sections: • Console and Auxiliary Port Considerations, page 2-7 •...
  • Page 74 “Connecting to a Console Terminal or Modem” section on page 3-30. For operation with Microsoft Windows, the Cisco Windows USB Console Driver must be installed on any PC connected to the console port. If the driver is not installed, prompts guide you through a simple installation process.
  • Page 75 Network Cabling Specifications For connection to a modem, your router is provided with an RJ-45-to-DB-25 adapter cable. (A DB-9-to-DB-25 adapter is also included with the Cisco 2901 router.) For detailed information about connecting devices to the auxiliary port, see the “Connecting to a Console...

  • Page 76: Preparing For Network Connections

    LAN and WAN ports both use RJ-45 connectors. Statement 1021 Ethernet Connections The IEEE has established Ethernet as standard IEEE 802.3. Cisco 2900 series routers support the following Ethernet implementations: 1000BASE-T—1000 Mb/s full-duplex transmission over a Category 5 or better unshielded •...
  • Page 77 The synchronous serial ports available for the router support the following signaling standards: they are EIA/TIA-232, EIA/TIA-449, V.35, X.21, and EIA-530. You can order a Cisco DB-60 shielded serial transition cable that has the appropriate connector for the standard you specify. The documentation for the device you want to connect should indicate the standard used for that device.
  • Page 78 Use a BRI cable (not included) to connect the BRI WAN interface card directly to an ISDN. Table 2-3 lists the specifications for ISDN BRI cables. Also, see the Cisco Modular Access Router Cable Specifications document at Cisco.com for pinouts. Cisco 2900 Series and 3900 Series Hardware Installation Guide 2-12...

  • Page 79: Required Tools And Equipment For Installation And Maintenance

    CSU/DSU WAN interface cards (WICs) are available to provide switched-56-kbps connections or full or fractionalized T1 connections. For more information on CSU/DSU WICs, see the online documents at Cisco.com. Required Tools and Equipment for Installation and Maintenance Only trained and qualified personnel should be allowed to install, replace, or service this equipment.
  • Page 80 Data service unit (DSU) or channel service unit/data service unit (CSU/DSU) as appropriate for serial interfaces. External CSU for any CT1/PRI modules without a built-in CSU. • NT1 device for ISDN BRI S/T interfaces (if not supplied by your service provider). • Cisco 2900 Series and 3900 Series Hardware Installation Guide 2-14...

  • Page 81: Installation Checklist

    Chassis components verified Initial electrical connections established ASCII terminal (for local configuration) or modem (for remote configuration) available Signal distance limits verified Startup sequence steps completed Initial operation verified Software image verified Cisco 2900 Series and 3900 Series Hardware Installation Guide 2-15...

  • Page 82: Creating A Site Log

    Preface of this guide. See “Obtaining Documentation and Submitting a Service Request” section on page -xvii. Cisco 2900 Series and 3900 Series Hardware Installation Guide 2-16...

  • Page 83: Installation Requirements And Warnings

    C H A P T E R Installing and Connecting the Router This document describes how to install and connect Cisco 2900 series and Cisco 3900 series integrated services routers (ISRs) to LAN, WAN, and Voice networks. The following sections provide technical details.

  • Page 84: Installation Requirements And Warnings

    This unit is intended for installation in restricted access areas. A restricted access area can be accessed only through the use of a special tool, lock and key, or other means of security. Statement 1017 Cisco 2900 and 3900 Series Hardware Installation...

  • Page 85: What You Need To Know

    PC. Slot and Port Numbers Cisco 2900 series and 3900 series ISRs have built in ports and new slots. The new slots accommodate new modules and interface cards; Enhanced High-Speed WAN Interface Cards (EHWICs), Internal Services Modules (ISMs), Packet Voice Data Modules (PVDM3), and Service Modules (SMs).

  • Page 86: Before You Begin

    Chapter 3 Installing and Connecting the Router Before you Begin Before you Begin Before installing and connecting a Cisco Integrated Services Router, read the safety warnings and gather the following tools and equipment. ESD-preventive cord and wrist strap • Number 2 Phillips screwdriver •...

  • Page 87: Installing The Router

    For the Cisco 2900 series routers use four of the supplied number-8 Phillips flat-head screws to attach the long side of each bracket to the router. For the Cisco 3900 series routers use four of the supplied number-6 Phillips flat-head screws to attach the long side of each bracket to the router.
  • Page 88 SY S AC T PO E C is co 29 00 Se rie Attaching Rack-Mount Brackets to Cisco 2911, Cisco 2921, and Cisco 2951 Routers Attach the mounting brackets to the router chassis as shown in Figure 3-4 through Figure 3-7, using the screws provided.
  • Page 89 19-inch EIA brackets 1. Southwestern Bell Corporation (SBC) Figure 3-5 Bracket Installation for Center-Front Mounting Ci sc o 29 00 Se rie AC T PO E RP S 23-inch SBC brackets 19-inch EIA brackets Cisco 2900 and 3900 Series Hardware Installation...
  • Page 90 REM OVE NET WOR DUR ING K OPE RAT 23-inch SBC brackets 19-inch EIA brackets Attaching Rack-Mount Brackets to Cisco 3900 Series Routers Attach the mounting brackets to the router chassis as shown in Figure 3-8 through Figure 3-11, using the screws provided.
  • Page 91 23-inch EIA brackets 19-inch EIA brackets Figure 3-9 Bracket Installation for Center-Front Mounting PW R1 PW R1 PW R2 PW R2 Ci sc o 39 00 Se rie 23-inch EIA brackets 19-inch EIA brackets Cisco 2900 and 3900 Series Hardware Installation...
  • Page 92 When the correct screw holes are used, the small threaded holes in the brackets line up with unused screw holes in the rack. If the small holes do not line up with the rack holes, you must raise or lower the brackets to the next rack hole. Cisco 2900 and 3900 Series Hardware Installation 3-10...
  • Page 93 Mounting the Chassis in a Rack (Typical) Ci sc o 29 00 Se rie AC T PO E RP S Mounting screws (4) Figure 3-13 shows an installation with a chassis rear-forward. Cisco 2900 and 3900 Series Hardware Installation 3-11...

  • Page 94: Setting The Chassis On A Desktop

    Models 2921 and above are not recommended for desktop mounting. To install a Cisco 2901 or 2911 router on a desktop, first install the four rubber feet that are supplied in the accessory kit. They provide anti-skid protection and space for air circulation. Peel the rubber feet from the adhesive strip, and stick them onto the “+”...

  • Page 95: Mounting A Cisco 2901 Or 2911 Router On A Wall

    Mounting a Cisco 2901 or 2911 Router on a Wall This section explains how to mount Cisco 2901 and Cisco 2911 routers on a wall or other vertical surface. We do not recommend mounting a Cisco 2921, 2951, or Cisco 3900 series router on a wall.
  • Page 96 Installing and Connecting the Router Installing the Router Figure 3-14 Figure 3-15 show typical wall-mounted installations. Figure 3-14 Mounting the 2901 Chassis on the Wall Figure 3-15 Mounting the 2911 Chassis on the Wall Cisco 2900 and 3900 Series Hardware Installation 3-14...

  • Page 97: Chassis Grounding

    ) or larger copper wire and an appropriate user-supplied ring terminal. To install the ground connection for a Cisco 2900 or Cisco 3900 series router, perform the following steps: Strip one end of the ground wire to the length required for the ground lug or terminal.
  • Page 98 Chapter 3 Installing and Connecting the Router Chassis Grounding Figure 3-16 Chassis Ground Connection Using Ring Terminal on Cisco 2901 Chassis Figure 3-17 NEBS-Compliant Chassis Ground Connection on Cisco 2911 Chassis Cisco 2900 and 3900 Series Hardware Installation 3-16...
  • Page 99 Installing and Connecting the Router Chassis Grounding Figure 3-18 NEBS-Compliant Chassis Ground Connection on Cisco 2921 or Cisco 2951 Chassis Figure 3-19 Chassis Ground Connection on Cisco 3900 Series Chassis Connect the other end of the ground wire to a known reliable earth ground point at your site.

  • Page 100: Connecting Power

    Chapter 3 Installing and Connecting the Router Connecting Power Connecting Power This section explains how to connect AC or DC power to Cisco 2900 series routers. It covers the following topics: Connecting to AC Power, page 3-18 • Connecting to DC Power, page 3-19 •...

  • Page 101: Connecting To Dc Power

    Use copper conductors only. Statement 1025 DC Wiring Requirements for Cisco 2911, 2921, and 2951 Routers A Cisco 2911, Cisco 2921, or Cisco 2951 router with a DC-input power supply requires copper wire and crimp-type terminals for the power connections.
  • Page 102 Wiring Procedure for DC Input on Cisco 2911, 2921, and 2951 Routers To connect a router to a DC power source, perform the following steps: Remove power from the DC circuit. To ensure that power is removed from the DC circuit, locate the Step 1 circuit breaker for the DC circuit, switch the circuit breaker to the OFF position.
  • Page 103 Caution Do not overtorque the terminal block contact screws. Recommended torque is 5.0 ± 0.5 in-lb Caution (0.56 ± 0.06 N-m) for 2911 series routers, and 9 ± 1.0 in-lb (1.02 ± 0.11 N-m) Cisco 2900 and 3900 Series Hardware Installation 3-21...
  • Page 104 Chapter 3 Installing and Connecting the Router Connecting Power Figure 3-20 DC Power Connections for Cisco 2911, 2921, and 2951 Routers -DC, input A Safety Ground Return, input A -DC, input A Safety ground Return, input A Return, input B...
  • Page 105 Plastic covers Approved Scenarios and Scenarios Not Approved for Dual DC Power Supply Configuration on Cisco 2911, 2921, and 2951 Routers You can connect a single DC power source to either the A input or the B input. If there are dual power sources, connect one source to the A input and one source to the B input.
  • Page 106 This product requires short-circuit (overcurrent) protection, to be provided as part of the building installation. Install only in accordance with national and local wiring regulations. Statement 1045 The following warning applies to the Cisco 3925 and Cisco 3925-NOVPN routers only: This product relies on the building's installation for short-circuit (overcurrent) protection. Ensure that...
  • Page 107 Statement 1028 Table 3-3 summarizes DC wiring requirements for all Cisco 3925 and Cisco 3945 routers. For Cisco 3945 and Cisco 3945-NOVPN routers, the safety ground wire connection must be at the same Note potential as the 0 V (return) connection.
  • Page 108 Chapter 3 Installing and Connecting the Router Connecting Power Cisco 3900 Series Router Wiring Procedure for DC Input To connect the router to a DC power source, follow these steps: Step 1 Remove power from the DC circuit. To ensure that power is removed from the DC circuit, locate the circuit breaker for the DC circuit, switch the circuit breaker to the OFF position.
  • Page 109 Safety ground Safety ground 0V (return) Negative polarity input 0V (return) Positive polarity input Figure 3-26 DC Power Connections for the Cisco 3945 and 3945-NOVPN Routers Negative DC input Positive DC input Safety ground Safety ground 0V (return) Negative polarity input...
  • Page 110 DC Wire Routing and Attachment for Cisco 3945 and 3945-NOVPN Router Dual DC Power Supply Configuration in Cisco 3925 and Cisco 3925-NOVPN Routers You can connect a single DC power source to either the A input or the B input. If there are dual power sources, connect one source to the A input and one source to the B input.
  • Page 111 Connecting to One Source Only—Source A or Source B Battery Battery Source Source Figure 3-30, source A and source B share common negative terminal connections. Figure 3-30 Connecting Source A and Source B with Common Negative Terminals Battery Source Cisco 2900 and 3900 Series Hardware Installation 3-29...

  • Page 112: Connecting To Backup Power

    Connecting to Backup Power The redundant power supply (RPS) for the Cisco 2911, Cisco 2921, and Cisco 2951 router is an external Cisco RPS 2300. To connect the RPS, the router must be fitted with an RPS adapter. See the “Installing...
  • Page 113 3-33. If you are using the USB serial port for the first time on a Windows-based PC, install the USB driver now according to the instructions in the following sections. “Installing the Cisco Microsoft Windows XP USB Driver” section on page 3-35 •...
  • Page 114 Chapter 3 Installing and Connecting the Router Connecting to a Console Terminal or Modem Figure 3-31 Connecting the USB Console Cable to the Cisco 2901 Router DO NOT REM OVE NET WOR DUR ING K OPE RATI DO NOT REM OVE...
  • Page 115 Chapter 3 Installing and Connecting the Router Connecting to a Console Terminal or Modem Figure 3-32 Connecting the USB Console Cable to the Cisco 2911 Router DO NOT REM OVE NET WOR DUR ING K OPE RATI DO NOT REM OVE...

  • Page 116: Connecting To The Console Port With Mac Os X

    Chapter 3 Installing and Connecting the Router Connecting to a Console Terminal or Modem Figure 3-33 Connecting the USB Console Cable to the Cisco 2921, 2951, 3925 and 3945 Routers DO NO T RE MO VE NE TW OR DU RIN G...

  • Page 117: Connecting To The Console Port With Linux

    Chapter 3 Installing and Connecting the Router Installing the Cisco Microsoft Windows USB Device Driver macbook:user$ screen /dev/tty.usbmodem1a21 9600 To disconnect the OS X USB console from the Terminal window Enter Ctrl-a followed by Ctrl-\ Connecting to the Console Port with Linux This procedure shows how to connect a Linux system USB port to the console using the built in Linux Terminal utility.

  • Page 118: Installing The Cisco Microsoft Windows 2000 Usb Driver

    The USB console is ready for use. Installing the Cisco Microsoft Windows 2000 USB Driver This procedure shows how to install the Microsoft Windows 2000 USB driver. Obtain the file Cisco_usbconsole_driver.zip from the Cisco.com web site and unzip it. Step 1 Double-click the file setup.exe.

  • Page 119: Uninstalling The Cisco Microsoft Windows Usb Driver

    The USB console is ready for use. Step 7 Uninstalling the Cisco Microsoft Windows USB Driver This section provides instructions for how to uninstall the Cisco Microsoft Windows USB device driver. “Uninstalling the Cisco Microsoft Windows XP and 2000 USB Driver” •...

  • Page 120: Connecting To The Auxiliary Port

    Note Run the setup.exe for Windows 32-bit or setup(x64).exe for Windows-64bit. Click Next. Step 1 The InstallShield Wizard for Cisco Virtual Com appears. Click Next. Step 2 When the Program Maintenance window appears, select the Remove radio button. Click Next.
  • Page 121 Chapter 3 Installing and Connecting the Router Connecting to the Auxiliary Port Figure 3-34 Connecting a Modem to the Cisco 2901 Router CONSOLE DO NOT REM OVE NET WOR DUR ING K OPE RATI DO NOT REM OVE NET WOR...
  • Page 122 CO NS OL RJ-45 AUX port RJ-45 to DB-9 DB-9 to DB-25 adapter Modem Figure 3-36 Connecting a Modem to the Cisco 2921, 2925, 3925, and 3945 Routers CONSOLE DO NOT REM OVE NET WOR DUR ING K OPE RAT...

  • Page 123: Connecting Wan, Lan, And Voice Interfaces

    • One or two Ethernet cables are typically provided with the router. Additional cables and transceivers can Note be ordered from Cisco. For ordering information, contact customer service. For cable pinouts, see the Cisco Modular Access Router Cable Specifications document.
  • Page 124 Connecting WAN, LAN, and Voice Interfaces Never touch uninsulated telephone wires or terminals unless the telephone line has been Warning disconnected at the network interface. Statement 1037 Class 1 laser product. Statement 1008 Warning Cisco 2900 and 3900 Series Hardware Installation 3-42...

  • Page 125: Ports And Cabling

    Ports and Cabling Table 3-5 summarizes typical WAN, LAN, and voice connections for Cisco 2900 and Cisco 3900 series routers. The connections summarized here are also described in detail in the document on Cisco.com Cisco Modular Access Router Cable Specifications Table 3-5...

  • Page 126: Connection Procedures And Precautions

    Chapter 3 Installing and Connecting the Router Connecting WAN, LAN, and Voice Interfaces 1. Cable color codes are specific to Cisco cables. 2. See the Cisco Modular Access Router Cable Specifications document for information about choosing these cables. Connection Procedures and Precautions Connect each WAN, LAN, and voice cable to the appropriate connector on the chassis or on a •...

  • Page 127: Powering Up The Router

    Powering up the Router, page 4-1 • Performing the Initial Configuration on the Router, page 4-4 • Using Cisco Setup Command Facility, page 4-4 – Using Cisco Configuration Professional Express, page 4-8 – Using Cisco IOS CLI—Manual Configuration, page 4-8 –...

  • Page 128: Power Up Procedure

    • Power Up Procedure To power up your Cisco router, follow this procedure to verify the router has performed the initialization and self-test. When the procedure is finished, the router is ready to configure. If you encounter problems while powering on the router, see the router’s Troubleshooting page on Cisco.com.
  • Page 129 Cisco Command Line Interface Cisco Command Line Interface (CLI) lets you configure the initial router settings manually. If you see the following messages, the router has booted and is ready for initial configuration using the CLI. For how to use the CLI to configure the router, see the “Using Cisco IOS CLI—Manual Configuration”...

  • Page 130: Verifying The Front Panel Led Indications

    The facility steps you through a initial configuration, including LAN and WAN interfaces. For more general information about the setup command facility, see the following document: Cisco IOS Configuration Fundamentals Configuration Guide, Release 12.4, Part 2: Cisco IOS User Interfaces:Using AutoInstall and Setup: http://www.cisco.com/en/US/docs/ios/fundamentals/configuration/guide/12_4/cf_12_4_book.html...
  • Page 131 Press Ctrl-C, and enter the setup command at the privileged EXEC mode prompt (Router#). For more information on using the setup command facility, see The Setup Command chapter in Cisco IOS Configuration Fundamentals Command Reference, Release 12.2T, http://www.cisco.com/en/US/docs/ios/12_2t/fun/command/reference/122tfr.html...
  • Page 132 [2] Save this configuration to nvram and exit. Enter your selection [2]: 2 Building configuration... Use the enabled mode 'configure' command to modify this configuration. Press RETURN to get started! RETURN The user prompt is displayed: myrouter> Cisco 2900 and 3900 Series Hardware Installation...

  • Page 133: Completing The Configuration

    Performing the Initial Configuration on the Router Completing the Configuration When using the Cisco Setup, and after you have provided all the information requested by the facility, the final configuration appears. To complete your router configuration, follow these steps: Step 1 The facility prompts you to save the configuration.

  • Page 134: Using Cisco Configuration Professional Express

    Performing the Initial Configuration on the Router Using Cisco Configuration Professional Express Use Cisco Configuration Professional Express web-based application to configure the initial router settings. See the Cisco Configuration Professional Express User Guide document on Cisco.com for detailed instructions, http://www.cisco.com/en/US/docs/net_mgmt/cisco_configuration_professional_express/version1_1/on line_help/CCPE11.pdf...
  • Page 135 • Example: Router> enable Step 2 Enters global configuration mode. configure terminal Example: Router# configure terminal Step 3 Specifies or modifies the hostname for the network server. hostname name Example: Router(config)# hostname myrouter Cisco 2900 and 3900 Series Hardware Installation...
  • Page 136 We recommend that you use the enable secret command because it uses an improved encryption algorithm. Use the enable password command only if you boot an older image of the Cisco IOS software or if you boot older boot ROMs that do not recognize the enable secret command.
  • Page 137 When you configure the console line, you can also set communication parameters, specify autobaud connections, and configure terminal operating parameters for the terminal that you are using. For more information on configuring the console line, see the Cisco IOS Configuration Fundamentals and Network Management Configuration Guide. In particular, see the “Configuring Operating Characteristics for Terminals”...
  • Page 138 Verify that you properly configured the idle privileged • EXEC timeout. Example: Router(config)# show running-config Examples The following example shows how to set the console idle privileged EXEC timeout to 2 minutes 30 seconds: Cisco 2900 and 3900 Series Hardware Installation 4-12...
  • Page 139 For comprehensive configuration information on Gigabit Ethernet interfaces, see the “Configuring LAN Interfaces” chapter of the Cisco IOS Interface and Hardware Component Configuration Guide, http://www.cisco.com/en/US/docs/ios/12_2/interface/configuration/guide/icflanin.html For information on interface numbering, see the software configuration guide for your router.
  • Page 140 Sample Output for the show ip interface brief Command Router# show ip interface brief Interface IP-Address OK? Method Status Protocol GigabitEthernet0/0 172.16.3.3 YES NVRAM GigabitEthernet0/1 unassigned YES NVRAM administratively down down Router# Cisco 2900 and 3900 Series Hardware Installation 4-14...
  • Page 141 The Cisco IOS software uses the gateway (router) of last resort if it does not have a better route for a packet and if the destination is not a connected network. This section describes how to select a network as a default route (a candidate route for computing the gateway of last resort).
  • Page 142 In the case of RIP, there is only one choice, network 0.0.0.0. In the case of IGRP, there might be several networks that can be candidates for the system default. The Cisco IOS software uses both administrative distance and metric information to determine the default route (gateway of last resort).
  • Page 143 172.24.0.0 255.255.255.0 is subnetted, 1 subnets 172.24.192.0 is directly connected, FastEthernet0 172.24.0.0 255.255.0.0 [1/0] via 172.28.99.0 192.168.24.0 [1/0] via 172.28.99.2 172.16.0.0 255.255.255.0 is subnetted, 1 subnets 172.16.99.0 is directly connected, FastEthernet1 Router# Cisco 2900 and 3900 Series Hardware Installation 4-17...
  • Page 144 The router has five virtual terminal lines by default. However, you can create additional virtual terminal lines as described in the Cisco IOS Terminal Services Configuration Guide, Release 12.4. See the Configuring Terminal Operating Characteristics for Dial-In Sessions section.
  • Page 145 After you configure the vty lines, follow these steps: (Optional) To encrypt the virtual terminal line password, see the “Configuring Passwords and • Privileges” chapter in the Cisco IOS Security Configuration Guide. Also see the Cisco IOS Password Encryption Facts tech note.
  • Page 146 0 the auxiliary line. Example: Router(config)# line aux 0 Step 4 See the tech notes and sample configurations to — configure the line for your particular implementation of the AUX port. Cisco 2900 and 3900 Series Hardware Installation 4-20...

  • Page 147: Verifying Network Connectivity

    Sweep range of sizes [n]: Type escape sequence to abort. Sending 5, 100-byte ICMP Echos to 192.168.7.27, timeout is 2 seconds: !!!!! Success rate is 100 percent, round-trip min/avg/max = 1/2/4 ms Cisco 2900 and 3900 Series Hardware Installation 4-21...

  • Page 148: Saving Your Router Configuration

    To aid file recovery and minimize downtime in case of file corruption, we recommend that you save backup copies of the startup configuration file and the Cisco IOS software system image file on a server. Cisco 2900 and 3900 Series Hardware Installation...
  • Page 149 {flash0|flash1}: tftp: privileged EXEC command to copy the system image (c3900-2is-mz) to a TFTP server. The router uses the default username and password. Cisco 2900 and 3900 Series Hardware Installation 4-23...

  • Page 150: Verifying The Initial Configuration

    • When you have completed and verified the initial configuration, the specific features and functions are ready to be configured. See the Cisco 1900 Series, 2900 Series, and 3900 Series Software Configuration Guide. If you need help with the interface and port numbering, see the “Slot, Port, and Interface Information”...
  • Page 151 Installing and Upgrading Internal Modules and FRUs This document describes how to install and upgrade internal modules and field replaceable units (FRUs) in Cisco 2900 and Cisco 3900 series integrated services routers (ISRs). The install and upgrade information is contained the following sections: Internal Modules •...

  • Page 152: Safety Warnings

    Do not use this product near water; for example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement, or near a swimming pool. Statement 1035 Cisco 2900 Series and 3900 Series Hardware Installation Guide...
  • Page 153 For connections outside the building where the equipment is installed, the following ports must be Warning connected through an approved network termination unit with integral circuit protection. T1 SFP Statement 1044 Cisco 2900 Series and 3900 Series Hardware Installation Guide...

  • Page 154: Accessing Internal Modules

    • Removing and Replacing the Chassis Cover Cisco 2900 series routers have a removable cover. Cisco 3900 routers do not have a removable cover. All serviceable components and assemblies are easily removed on the Cisco 3900 series ISR by simply sliding them out of the chassis.
  • Page 155 Step 6 Figure 5-1 Installing Cover on Cisco 2900 Series Routers C is co 29 00 Se rie SY S AC T PO E RP S Cover tabs Cover screws (3) Cisco 2900 Series and 3900 Series Hardware Installation Guide...

  • Page 156: Removing And Replacing The Services Performance Engine

    Modular motherboards, also known as Services Performance Engines (SPEs), are field replaceable units (FRUs) for Cisco 3900 series ISRs. Install and replace SPEs in the Cisco 3900 series routers without removing the chassis from the rack. After the SPE is removed, you can access internal modules for replacement or upgrade.

  • Page 157: Locating Internal Modules

    Locating Internal Modules The following illustrations show the locations of internal modules on the router motherboard. Internal modules include DIMMs, Internal Services Modules (ISMs), next-generation Packet Voice Data Modules (PVDM3s), and power supply on Cisco 2900 series ISR. Cisco 2901—Figure 5-3 •...
  • Page 158 Chapter 5 Installing and Upgrading Internal Modules and FRUs Locating Internal Modules Figure 5-3 Module Locations in Cisco 2901 Router Power supply (Cisco 2901 router shown) PVDM3 1 PVDM3 0 DIMM socket Cisco 2900 Series and 3900 Series Hardware Installation Guide...
  • Page 159 Chapter 5 Installing and Upgrading Internal Modules and FRUs Locating Internal Modules Figure 5-4 Module Locations in Cisco 2911 Router Removable fan tray PVDM3 1 PVDM3 0 DIMM socket Cisco 2900 Series and 3900 Series Hardware Installation Guide...
  • Page 160 Module Locations in Cisco 2921 and Cisco 2951 Router PVDM3 0 PVDM3 1 PVDM3 2 DIMM 0 socket (Cisco 2921 has only 1 (one) DIMM0 socket) DIMM 1 (2951 only) Cisco 2900 Series and 3900 Series Hardware Installation Guide 5-10...
  • Page 161 Installing and Upgrading Internal Modules and FRUs Locating Internal Modules Figure 5-6 Module Locations in Cisco 3925 and Cisco 3945 Router PVDM3 0 PVDM3 1 PVDM3 2 PVDM3 3 DIMM 0 socket DIMM 1 socket Cisco 2900 Series and 3900 Series Hardware Installation Guide 5-11...
  • Page 162 Installing and Upgrading Internal Modules and FRUs Locating Internal Modules Figure 5-7 Module Locations on Cisco 3925E and 3945E 1 2 3 PVDM-3 0 PVDM-3 1 PVDM-3 2 DIMM 0 socket DIMM 1 socket Cisco 2900 Series and 3900 Series Hardware Installation Guide 5-12...

  • Page 163: Installing And Removing Dram Dimms

    Locating and Orienting DRAM DIMM Cisco 2901, 2911, and 2921 routers have a single DRAM DIMM socket on the system board. Cisco 2951 and Cisco 3900 series have two DRAM DIMM sockets on the system board that are identified as DIMM 0 and DIMM 1.

  • Page 164: Removing A Dram Dimm

    “Safety Warnings” section on page 5-2 section and disconnect the power supply before you Step 1 perform any module replacement. Remove the chassis cover. For Cisco 2900 series ISRs, see the “Removing and Replacing the Chassis Step 2 Cover” section on page 5-4.

  • Page 165: Installing A Dram Dimm

    “Safety Warnings” section on page 5-2 section and disconnect the power supply before you Step 1 perform any module replacement. Remove the chassis cover. For Cisco 2900 series ISRs, see the “Removing and Replacing the Chassis Step 2 Cover” section on page 5-4.

  • Page 166: Installing And Removing Isms

    Installing and Upgrading Internal Modules and FRUs Installing and Removing ISMs Figure 5-11 Installing a DRAM DIMM Replace the chassis cover. For Cisco 2900 series ISRs, see the “Removing and Replacing the Chassis Step 8 Cover” section on page 5-4. For Cisco 3900 series ISRs, see the “Removing and Replacing the Services...

  • Page 167: Software Requirement For Isms

    Cisco IOS software of a specified release or later release is required for using an ISM. To determine the version of Cisco IOS software that is running on your router, log in to the router and enter the show version command: Router>...

  • Page 168: Installing An Ism

    Installing an ISM To install an ISM, use a number 2 Phillips screwdriver or flat-blade screw drive, and a 1/4-inch nut driver or wrench. Cisco 2900 and Cisco 3900 series routers have one ISM connector on the system board. Read the “Safety Warnings”...
  • Page 169 Installing and Upgrading Internal Modules and FRUs Installing and Removing ISMs Figure 5-14 Connecting the ISM to the Cisco 2900 and 3900 Series System Board Standoffs (4) Caution Make sure that the standoffs are straight when installed. Tighten them gently but firmly. The shoulder must be seated tightly against the system board.

  • Page 170: Verifying Ism Installation

    EEPROM contents at hardware discovery: Installing and Removing PVDM3 The Cisco 2900 and 3900 series ISRs support next generation Packet Voice Data Modules (PVDM3) for enhanced digital signal processors (DSPs). Each router holds a different number of PVDM3s on the motherboard.

  • Page 171: Pvdm3 Location And Orientation

    5-7. When using only one PVDM, ensure the module is installed in slot0. PVDM2s must be installed in a PVDM II adapter for use in the PVDM3 slot on Cisco 2900 series and Cisco 3900 series ISRs. See the “Installing and Removing PVDM2s” section on page 5-23.

  • Page 172: Installing A Pvdm3

    Step 2 page 5-7 for the PVDM3 locations. Orient the PVDM3 so that the polarization notch lines up with the polarization key on the connector. See Step 3 Figure 5-17. Cisco 2900 Series and 3900 Series Hardware Installation Guide 5-22...

  • Page 173: Installing And Removing Pvdm2S

    Step 4 Insert the PVDM3 firmly into the connector until seated. Step 5 Replace the chassis cover. For Cisco 2900 series ISRs replace the cover. See the “Removing and Replacing the Chassis Cover” section on page 5-4. For Cisco 3900 series ISRs replace the SPE. See the “Removing and Replacing the Services Performance Engine”...
  • Page 174 Ensure that both retainer clips are open (the UP position). (See Figure 5-19, Figure 5-20, and Step 2 Figure 5-21.) Figure 5-19 shows the retainer clip, connector clip, and guide post locations on the adapter. Cisco 2900 Series and 3900 Series Hardware Installation Guide 5-24...
  • Page 175 Chapter 5 Installing and Upgrading Internal Modules and FRUs Installing and Removing PVDM2s Figure 5-19 Adapter Retainer Clip, Connector Clips, and Guide Posts Retainer clip Connector clip Guide post Cisco 2900 Series and 3900 Series Hardware Installation Guide 5-25...
  • Page 176 Insert the PVDM2 at a 45-degree angle to the adapter while aligning the key notch. Ensure that the entire Step 3 connector seats into the adapter across its entire length, and push the PVDM2 firmly into the adapter. Cisco 2900 Series and 3900 Series Hardware Installation Guide 5-26...
  • Page 177 Push both retainer clips over their respective catches. The retainer clips prevent the connector clips from Step 5 releasing the PVDM2. Figure 5-23 shows the PVDM2 properly installed in the adapter. Cisco 2900 Series and 3900 Series Hardware Installation Guide 5-27...

  • Page 178: Replacing Power Supplies And Redundant Power Supplies

    (optional) internal power supplies. All of the internal power supplies for the 2900 series and the 3900 series are modular and do not have internal cabling. These modular power supplies can be removed or installed using only a screwdriver.

  • Page 179: Replacing The Cisco 2901 Router Power Supply

    Do not operate the system unless all cards, faceplates, front covers, and rear covers are in place. Statement 1029 To replace the power supply in a Cisco 2901 router, perform the following steps. See Figure 5-3 for the locations of connectors and other components within the Cisco 2901 router.
  • Page 180 Power cable connector Remove the screw that fastens the main power supply to the chassis. Step 5 Lift the main power supply out of the chassis. See Figure 5-25. Step 6 Cisco 2900 Series and 3900 Series Hardware Installation Guide 5-30...

  • Page 181: Replacing The Cisco 2911 Router Power Supply

    Step 8 power to the router. Replacing the Cisco 2911 Router Power Supply Several power supply options are available for the Cisco 2911 router. See Table 1-9. All of the power supply options have the same modular form factor for easy removal and replacement.

  • Page 182: Installing And Removing The Cisco 2911 Router Optional Dc Power Supply

    Statement 1029 Installing and Removing the Cisco 2911 Router Optional DC Power Supply Several power supply options are available for the Cisco 2911 router. See Table 1-9. All of the power supply options have the same modular form factor for easy removal and replacement.

  • Page 183: Installing The Cisco 2911 Router Power Supply Blank

    If you are not immediately replacing the power supply, install the blank cover over the empty supply slot. Step 4 See the “Installing the Cisco 2911 Router Power Supply Blank” section on page 5-33. Installing the Cisco 2911 Router Power Supply Blank...
  • Page 184 Remove the bezel assembly from the bezel side of the router by pulling the bezel away from the face of Step 4 the router. See Figure 5-28 Figure 5-28 2911 Power Supply Blank Bezel Side Installation PS blank cap I/O side Bezel side Cisco 2900 Series and 3900 Series Hardware Installation Guide 5-34...

  • Page 185: Replacing The Cisco 2911 Router Redundant Power Supply

    The redundant power supply (RPS) for the Cisco 2911 router is an external RPS. The external RPS attaches to a connector on the front of the router. For an RPS to be attached, the Cisco 2911 must be fitted with an RPS adapter. See Figure 5-29.
  • Page 186 Installing and Upgrading Internal Modules and FRUs Replacing Power Supplies and Redundant Power Supplies Several power supply options are available for the Cisco 2921, 2951, and 3900 series routers. See Table 1-9. All of the power supply and RPS options have a similar modular form factor, with no cabling, for easy removal and replacement.
  • Page 187 Power supply fastening screws (2) (Optional) RPS adapter RPS or secondary power supply fastening screws (2) Replacing the Power Supply on the Cisco 3900 Series Routers Step 1 Read the “Safety Warnings” section on page 5-2 section and disconnect the power supply before you perform any module replacement.

  • Page 188: Inserting Poe Supply In An Ethernet Switch Network Module

    Inserting POE supply in an Ethernet Switch Network Module The POE power supply for Ethernet Switch Network Modules supports online insertion feature. The POE power supply does not support online removal. Cisco 2900 Series and 3900 Series Hardware Installation Guide 5-38...

  • Page 189: Installing And Removing The Cisco 2921, Cisco 2951, Or Cisco 3900 Series Optional Dc Power Supply

    Only trained and qualified personnel should be allowed to install, replace, or service this equipment. Warning Statement 1030 Several power supply options are available for the Cisco 2921, 2951, and 3900 series routers. See Table 1-9. All of the power supply and RPS options have a similar modular form factor, with no cabling, for easy removal and replacement.
  • Page 190 Remove the fan tray and bezel assembly: Step 2 For the Cisco 3900 series routers, pull straight out on the bezel to remove the bezel along with the • optional air filter from the fan tray assembly.

  • Page 191: Installing And Removing A Redundant Power Supply Adapter

    The redundant power supply (RPS) for the Cisco 2911, 2921, or 2951 router is an external Cisco RPS 2300. To connect the RPS, the router must be fitted with an RPS adapter. A blank panel must be removed before installing the RPS adapter. The external RPS attaches to a connector on the front of the adapter.
  • Page 192 Remove the RPS cable from the RPS 2300. Step 4 Remove the other end of the RPS 2300 cable from the RPS adapter. Step 5 Remove the RPS adapter. Step 6 Cisco 2900 Series and 3900 Series Hardware Installation Guide 5-42...
  • Page 193 Install the RPS blank panel. Step 7 Cisco 2911, 2921, and 2951 Power and RPS Error Messages There are many RPS error messages unique to the Cisco 2911, 2921, and 2951 routers. The messages appear on the router console terminal. Table 5-3 lists the messages and their meanings.

  • Page 194: Replacing A Fan Tray Or Air Filter

    Replacing a Fan Tray or Air Filter The Cisco 2900 series and 3900 series routers have hot-swappable fan trays and air filters that are field replaceable units (FRUs). The fan tray includes all of the router fans in one assembly. If a fan fails, replace the tray using a flat-blade or Phillips screwdriver.

  • Page 195: Replacing The Cisco 2911 Air Filter

    Step 1 perform any module replacement. Unsnap the bezel by pulling it straight out from the chassis. See Figure 5-34. Step 2 Cisco 2900 Series and 3900 Series Hardware Installation Guide 5-45...

  • Page 196: Replacing The Cisco 2921 Or 2951 Fan Tray

    Step 3 Pull the fan tray out. Step 4 Insert the replacement fan tray and tighten the four captive screws. Step 5 Snap the screw covers in place. Step 6 Cisco 2900 Series and 3900 Series Hardware Installation Guide 5-46...

  • Page 197: Replacing The Cisco 3900 Series Fan Tray

    Fan tray and bezel assembly Replacing the Cisco 3900 Series Fan Tray To hot-swap the Cisco 3900 series router fan tray, perform the following steps: Note If hot-swapping the fan tray, it is recommended to complete the operation within 1.5-minutes to ensure the router remains within operating temperature.

  • Page 198: Replacing The Cisco 3900 Series Air Filter

    Step 1 perform any module replacement. Unsnap the bezel by pulling it straight out from the chassis. See Figure 5-38. Step 2 Cisco 2900 Series and 3900 Series Hardware Installation Guide 5-48...
  • Page 199 AU X SY S PW R1 AU X PW R1 PW R2 PW R2 C is c o 3 9 0 0 S e ri Bezel Snaps (stationary) Air filter Cisco 2900 Series and 3900 Series Hardware Installation Guide 5-49...

  • Page 200: Installing A Fips Louver

    Installing and Upgrading Internal Modules and FRUs Installing a FIPS Louver Installing a FIPS Louver A Federal Information Processing Standards (FIPS) louver can be installed to make a Cisco 2911 system compliant with FIPS 140-2. Complete the following steps to install the louver. Read the “Safety Warnings”...

  • Page 201: 2911 Front To Back Air Flow Converter

    The installation of the 2911 Air Converter requires only two rack-mount brackets. Note Figure 5-42 Front View of the Cisco 2911 Router with the 2911 Air Converter Rack mount brackets The 2911 router view shows the rack mount brackets installed at all possible locations. You can Note choose one of these four positions to install rack mount brackets.
  • Page 202 Figure 5-43 Back View of the Cisco 2911 Router with the 2911 Air Converter Figure 5-44 Front View of the Cisco 2911 Router Showing Forced Front-to-Back Air Flow Scheme Follow these steps to install the 2911 Air Converter: Step 1 Remove the screws (three on top and three at the bottom) of the 2911 Air Converter.
  • Page 203 Installing and Upgrading Internal Modules and FRUs 2911 Front to Back Air Flow Converter Figure 5-45 The 2911 Air Converter 8-32 x 0.25 inch (0.63 cm) long countersunk Screws (48-0965-01) Cisco 2900 Series and 3900 Series Hardware Installation Guide 5-53...
  • Page 204 Assemble the inner piece of the 2911 Air Converter on the chassis using the twelve pan head screws. See Figure 5-47. Note Tigthen all the pan head screws to a minimum torque of 15 in-lb. Cisco 2900 Series and 3900 Series Hardware Installation Guide 5-54...
  • Page 205 Slide the outer piece along with the rack-mount brackets attached, into the inner piece. See “Attaching Rack-Mount Brackets to Cisco 2911, Cisco 2921, and Cisco 2951 Routers” section on page 3-6 details on attaching rack-mount brackets. Insert and tighten the flat head screws (three on top and three at the bottom).
  • Page 206 15 in-lb, user can then install the 2911 with air converter into an EIA 23" rack. See the “Mounting the Router in a Rack” section on page 3-10" for details on how to install router in a rack. Cisco 2900 Series and 3900 Series Hardware Installation Guide 5-56...
  • Page 207 Chapter 5 Installing and Upgrading Internal Modules and FRUs 2911 Front to Back Air Flow Converter Figure 5-49 The Cisco 2911 Router After the installation of the 2911 Air Converter Rack mount bracket Other possible positions for rack mount bracket...

  • Page 208: Removing And Installing Compactflash Memory Cards

    Removing and Installing CompactFlash Memory Cards Removing and Installing CompactFlash Memory Cards This section describes installing and replacing CompactFlash (CF) memory cards in Cisco 2900 and 3900 series integrated services routers. It contains the following sections: Preventing Electrostatic Discharge Damage, page 5-58 •...
  • Page 209 R K O P E N E T W O Press the ejector button next to the CompactFlash memory card. The ejector button moves outward so Step 3 that it projects from the panel. Cisco 2900 Series and 3900 Series Hardware Installation Guide 5-59...

  • Page 210: Installing A Compactflash Memory Card

    Chapter 5 Installing and Upgrading Internal Modules and FRUs Removing and Installing CompactFlash Memory Cards Figure 5-52 CompactFlash Memory Card Slot in Cisco 2900 Series Routers DO NO T RE MO VE CF 1 DU RI NG D O N O T...

  • Page 211: Installing Sfp Modules

    Cisco 3900 series integrated services routers to provide optical Gigabit Ethernet connectivity. The SFP module installs into a slot on the router rear panel. When selected in Cisco IOS software, it is assigned port gigabitethernet 0/0. The default is the built-in RJ-45 1000Base-T connector, which is enabled on this port.
  • Page 212 Chapter 5 Installing and Upgrading Internal Modules and FRUs Installing SFP Modules Table 5-4 SFPs Supported on Cisco 2900 and 3900 Series Routers (continued) Fiber Diameter Wavelength Maximum Cisco Model Number SFP Transceiver (micrometer) (nm) Mode Distance DWDM-SFP-4214 1000BASE-DWDM —...

  • Page 213: Laser Safety Guidelines

    Chapter 5 Installing and Upgrading Internal Modules and FRUs Installing SFP Modules Use the show controller command at the Cisco IOS prompt to determine whether you are using an SFP certified by Cisco. Laser Safety Guidelines Optical SFPs use a small laser to generate the fiber-optic signal. Keep the optical transmit and receive ports covered whenever a cable is not connected to the port.

  • Page 214: Removing Sfp Modules

    Installing and Upgrading Internal Modules and FRUs Installing SFP Modules Removing SFP Modules Follow these steps to remove an SFP from a Cisco 2900 series or Cisco 3900 series router: Read the “Safety Warnings” section on page 5-2 section and disconnect the power supply before you Step 1 perform any module replacement.

  • Page 215: Chapter 6 Getting Software Licenses For The Router

    Purchase the software package or feature you want to install. You receive a product activation key (PAK) with your purchase. Step 2 If you do not have a Cisco.com username and password, register for an account at the following URL: https://tools.cisco.com/RPF/register/register.do. Get the license file using one of the following options:...
  • Page 216 • getting and registering individual software licenses, available at: http://www.cisco.com/go/license Cisco License Call Home— Use the Cisco License Call Home interface on the router to directly • interact with the Cisco Product License Registration portal. Install the license file using one of the following options: Step 4 Cisco License Manager (CLM)—...

  • Page 217: Rma License Transfer

    RMA License Transfer RMA License Transfer To transfer a software license from a failed device to a new device, go to the Cisco licensing portal at: http://www.cisco.com/go/license. You need the SN and PID of the defective device and the RMA router, to initiate an RMA replacement Note license.
  • Page 218 Chapter 6 Getting Software Licenses for the Router Additional Information Cisco 2900 Series and 3900 Series Hardware Installation Guide...

  • Page 219: Online Insertion Removal And Hot-Swapping

    OIR. Hot-swapping is strictly a hardware function and requires no commands. Not all router components or modules use OIR, or can be hot swapped. The following items use OIR in the Cisco 3925, 3925E, 3945, and 3945E ISRs: Service Modules •...

  • Page 220: Oir Procedures

    *Nov 11 21:06:17.546: %ATMOC3POM-6-SFP_IN: Interface ATM2/0 OC3 MM SFP has been inserted. Router# *Nov 11 21:06:19.442: %LINK-3-UPDOWN: Interface ATM2/0, changed state to up *Nov 11 21:06:20.442: %LINEPROTO-5-UPDOWN: Line protocol on Interface ATM2/0, changed state to up Cisco 2900 Series and 3900 Series Hardware Installation Guide...

  • Page 221: Hot-Swapping Procedures

    Power supplies only when the router is backed up with an RPS • See the “Replacing a Fan Tray or Air Filter” section on page 5-44 and the “Replacing Power Supplies and Redundant Power Supplies” section on page 5-28. Cisco 2900 Series and 3900 Series Hardware Installation Guide...
  • Page 222 Appendix A Online Insertion Removal and Hot-Swapping Hot-Swapping Procedures Cisco 2900 Series and 3900 Series Hardware Installation Guide...

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