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Troubleshooting
Toner specks appear on prints
Action
Replace the imaging unit, and then resend the print job.
Do toner specks appear on prints?
Toner rubs off
Leading edge
ABC
DEF
Trailing edge
Action
Step 1
From the Paper menu on the printer control panel, check the paper type,
texture, and weight.
Do the paper type, texture, and weight match the paper loaded in the
tray?
Step 2
Resend the print job.
Does the toner still rub off?
Uneven print density
Action
Replace the imaging unit, and then resend the print job.
Is the print density uneven?
Yes
No
Contact
technical
The problem is solved.
support.
Yes
No
Go to step 2.
Specify the paper type,
texture, and weight
from the tray settings
to match the paper
loaded in the tray.
Contact
technical
The problem is solved.
support
or your Dell
printer dealer.
Yes
No
Contact
technical
The problem is solved.
support.
143
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