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Section 6 – Troubleshooting
You should start at 1472 and work your way down by 10 each time. Once you get a reply, go up by 2 until you get a
fragmented packet. Take that value and add 28 to the value to account for the various TCP/IP headers. For example,
lets say that 1452 was the proper value, the actual MTU size would be 1480, which is the optimum for the network
we're working with (1452+28=1480).
Once you find your MTU, you can now configure your router with the proper MTU size.
To change the MTU rate on your router follow the steps below:
• Open your browser, enter the IP address of your router (192.168.0.1) and click OK.
• Enter your username (admin) and password (blank by default). Click OK to enter the web configuration
page for the device.
• Click on Setup and then click Manual Configure.
• To change the MTU enter the number in the MTU field and click Save Settings to save your settings.
• Test your e-mail. If changing the MTU does not resolve the problem, continue changing the MTU in
increments of ten.
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D-Link DIR-524 User Manual
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