Table of Contents
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Model shown is KX-TG7872.
Before initial use, see "Getting Started"
on page 10.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
To use this unit in your country, first change the unit's region setting to match
your country (page 44).
Please access our online customer survey:
http://panasonic.net/pcc/tel/q
Operating Instructions
Digital Cordless Telephone
with Link-to-Cell System
KX-TG7872AZ
Model No.
KX-TG7873AZ
KX-TG7892AZ
KX-TG7893AZ
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Table of Contents
Related Manuals for Panasonic KX-TG7892AZ
Summary of Contents for Panasonic KX-TG7892AZ
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Page 1: Operating Instructions
Model shown is KX-TG7872. Before initial use, see “Getting Started” on page 10. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. To use this unit in your country, first change the unit’s region setting to match your country (page 44). -
Page 2: Table Of Contents
Table of Contents Introduction Caller ID Service Model composition ........3 Using Caller ID service .......46 Accessory information ........3 Caller list ............48 Important Information Using Bluetooth Devices For your safety ..........6 Copying phonebook from a cellular phone Important safety instructions ......8 (phonebook transfer) ........51 For best performance ........8 Text message alert ........52... -
Page 3: Introduction
By attaching the key finder to an easy-to-lose item in advance, you can locate and find the mislaid item. Read the installation guide for more information on the key finder. R The suffix (AZ) in the following model numbers will be omitted in these instructions: KX-TG7872AZ/KX-TG7873AZ/KX-TG7892AZ/KX-TG7893AZ Accessory information Supplied accessories... - Page 4 Replacement batteries may have a different capacity from that of the supplied batteries. By registering the key finder (4 max.) to a Panasonic Digital Cordless Phone and attaching it to an easy-to-lose item in advance, you can locate and find the mislaid item to which the key finder is attached.
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Page 5: Expanding Your Phone System
Trademarks ® R The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Panasonic Corporation is under licence. All other trademarks identified herein are the property of their respective owners. -
Page 6: Important Information
Important Information R Do not allow the AC adaptor or telephone line cord to be excessively pulled, bent or For your safety placed under heavy objects. R It is advised not to use the equipment at a To prevent severe injury and loss of life/ refuelling point. - Page 7 Important Information R Use caution when installing or modifying – Unplug the telephone line cord from the telephone lines. phone socket. R The AC adaptor is used as the main – Unplug the AC adaptor from the AC disconnect device. Ensure that the AC power outlet.
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Page 8: Important Safety Instructions
Base unit location/avoiding noise R Operating the product near electrical appliances may cause interference. Move The base unit and other compatible Panasonic away from the electrical appliances. units use radio waves to communicate with each other. -
Page 9: Other Information
Important Information Other information Specifications CAUTION: Risk of explosion if battery is R Standard: replaced by an incorrect type. Dispose of used Bluetooth wireless technology 2.1 batteries according to the instructions. R Frequency range: 1.88 GHz to 1.90 GHz (DECT) 2.402 GHz to 2.48 GHz (Bluetooth) Notice for product disposal, transfer, R RF transmission power:... -
Page 10: Getting Started
Base unit (for New Zealand) Setting up “Click” “Click” Connections R Use only the supplied Panasonic AC adaptor PNLV234AL. R The hook of the base unit is not designed to hold the AC adaptor cord for the desk stand “Click”... -
Page 11: Battery Installation
(for New Zealand) Rechargeable Ni-MH ONLY Note for battery installation R Use the supplied rechargeable batteries. For replacement, we recommend using the Panasonic rechargeable batteries noted on page 4, 7. R Wipe the battery ends ( ) with a dry cloth. -
Page 12: Intelligent Eco Mode
Getting Started Icon Battery level Controls Empty Handset Panasonic Ni-MH battery performance (supplied batteries) Operation Operating time In continuous use 10 hours max. Not in use (standby) 8 days max. If eco mode is on. Note: R Actual battery performance depends on usage and ambient environment. -
Page 13: Base Unit
Getting Started n Control type MHOLDN MREDIALN MPAUSEN Soft keys MRECALLN MCALL WAITN The handset features 2 soft keys. By MZN (SP-PHONE: Speakerphone) pressing a soft key, you can select the SP-PHONE indicator feature shown directly above it on the MERASEN display. -
Page 14: Display/Indicators
Getting Started Charging the cellular phone by Display/Indicators Handset display items By connecting a USB cable (not supplied) to the cellular phone and the base unit, you can charge a cellular phone. However, the cellular Item Meaning phone cannot exchange data with the base Within base unit range unit through a USB cable. - Page 15 Getting Started Item Meaning Item Meaning Alarm is on. (page 42) “Greeting only” is selected as the caller’s Handset number recording time. In this case, the answering system Battery level answers calls with a greeting Blocked call (page 43) message and caller messages are not recorded.
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Page 16: Initial Settings
Getting Started Initial settings n Direct command code: Programmable settings can be accessed by pressing MMENUN, #, and then the corresponding code on the dial keypad (page 34). Example: Press MMENUN#101. n Symbol meaning: Example: MbN: “Off” Press MCN or MDN to select the words in quotations. -
Page 17: Link To Cell
Link to Cell rest of the procedure must be Link to cell feature completed within 5 minutes. Your cellular phone: To use this feature, you must first pair and While the CELL 1 or CELL 2 indicator is connect your cellular phones to the base unit flashing, follow the instructions of your (page 17). -
Page 18: Link To Cell Settings
Link to Cell phone’s ringer tone. Caller information is not announced even if the Talking Caller ID Link to cell settings is turned on. Important: Selecting which unit receives R To use this feature, your cellular phone cellular calls must support Bluetooth in-band ringtone. Refer to your cellular phone’s operating You can select which unit rings and receives instructions. -
Page 19: The Handset
Link to Cell range. You can set the interval. The default Handset setting is “1 min”. To connect/disconnect: Important: For CELL 1: MMENUN#6251 R When you are using a cellular line or a For CELL 2: MMENUN#6252 Bluetooth headset, the base unit loses its R A long beep sounds. -
Page 20: The Handset
Link to Cell 8-digit (for Australia)/7-digit (for New Zealand) – will be displayed on the handset phone number when making cellular calls. momentarily. The handset can be used once is displayed. Handset MMENUN#633 When you use the landline again Enter the 3-digit area code. Before connecting the telephone line to the R To correct a digit, press MCLEARN. -
Page 21: Making/Answering Calls Using The Handset
Making/Answering Calls Using the Handset Erasing a number in the redial list Making cellular calls n When a cellular phone is paired: Important: MEN REDIAL R Only 1 cellular line can be used at a time. MbN: Select the desired phone number. R Before making calls, confirm that the CELL a MMENUN 1 or CELL 2 indicator lights up (page 15). -
Page 22: Answering Calls
Making/Answering Calls Using the Handset When you finish talking, press MOFFN or place the handset on the base unit or charger. Storing a number to the phonebook Phone numbers of up to 24 digits can be Auto talk stored in the phonebook. You can answer calls simply by lifting the n When a cellular phone is paired: handset off the base unit or charger. -
Page 23: Call Share
Making/Answering Calls Using the Handset The call is taken when: Press MNOISE REDUCTIONN to turn on/off – only 1 cellular phone is paired. while talking. – a specific line is set to make Note: cellular calls (page 20). R When this feature is turned on, R The base unit user can take the call by displayed while talking. -
Page 24: Transferring A Cellular Call
Making/Answering Calls Using the Handset n While another unit is on a landline call: Using the other line during a To join the conversation, press M conversation Note: R A maximum of 3 parties (including 1 outside You can handle a cellular call and a landline party) can join a conversation using 2 call at the same time. -
Page 25: Power Back-Up Operation For Landline
BT double adaptor (for New Zealand). R During a call with the handset placed on the base unit (power back-up mode), the call Panasonic Ni-MH battery may be disconnected if you touch the performance (supplied batteries) handset. In such case, try to call back. -
Page 26: Making/Answering Calls Using
Making/Answering Calls Using the Handset Note: Making a call using the redial list R During a call with the handset placed on the n When only 1 handset is registered: base unit (power back-up mode), the call Lift the handset. may be disconnected if you touch the handset. -
Page 27: Making/Answering Calls Using The Base Unit
Making/Answering Calls Using the Base Unit When you finish talking, press MZN. Making cellular calls Note: R While on a call, you can switch from the Dial the phone number. base unit to the handset: Press MCELL 1N or MCELL 2N. –... -
Page 28: Answering Calls
Making/Answering Calls Using the Base Unit – a specific line is set to make Answering calls cellular calls (page 20). To release hold on the landline: When a landline call is being received, the Press MZN. SP-PHONE indicator flashes rapidly. R A handset user can take the call by When a cellular call is being received, the pressing M... - Page 29 Making/Answering Calls Using the Base Unit R To prevent other users from joining your Making/answering a landline call conversations with outside callers, turn during a conversation on a cellular line privacy mode on (page 39). Press MHOLDN during a cellular call. Transferring a cellular call To make a 2nd call: between the base unit and a...
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Page 30: Shared Phonebook
Shared Phonebook Character Shared phonebook & ’ – The shared phonebook allows you to make calls without having to dial manually. The base unit and any handset registered to the base unit can use the shared phonebook. You can add 3,000 names and phone numbers to the shared phonebook, and assign each phonebook entry to the desired group (“Home”, “Cell 1”, “Cell 2”). -
Page 31: Phonebook Entry
Shared Phonebook phonebook entries by group. The group ringer Press the dial key (0 – 9 or #) which tone feature is available for Caller ID contains the character you are searching subscribers (page 47). for (page 30). R Press the same dial key repeatedly to display the first entry corresponding to Finding and calling from a each character located on that dial key. -
Page 32: Editing Entries
Shared Phonebook MbN: Select the group you want to search. MbN: “Erase all” a MSELECTN a MSELECTN MbN: Select the desired group. a R If you select “All” on the handset or MSELECTN “All groups” on the base unit, the MbN: “Yes”... -
Page 33: Speed Dial
Speed Dial Erasing an entry Speed dial Press and hold the desired speed dial key You can assign 1 phone number to each of (1 to 9). a MMENUN the dial keys (1 to 9) on the handset. MbN: “Erase” a MSELECTN MbN: “Yes”... -
Page 34: Programming
Programming Programmable settings You can customize the unit by programming the following features. To access the features, there are 2 methods. Handset / Base unit n Scrolling through the display menus MMENUN Press MCN or MDN to select the desired main menu. a MSELECTN Press MCN or MDN to select the desired item from the next sub-menus. - Page 35 Programming Sub-menu 1 Sub-menu 2 Settings Code Play all msg. – – #324 – – #325 Erase all msg. Greeting – #302 Record greeting Check greeting – #303 – #304 Pre-recorded (Reset to pre-recorded greeting) New message Outgoing call 1: On 0: <Off> #338 –...
- Page 36 Programming Main menu: “Bluetooth” Sub-menu 1 Sub-menu 2 Settings Code Link to cell – #6251 Connect – 1: Add new Disconnect #6252 device 0–6: Off–6 <6> Ringer volume #6281 (for CELL 1) – Handset – 2: Add new #6282 device 0–6: Off–6 <3>...
- Page 37 Programming Sub-menu 1 Sub-menu 2 Settings Code Settings 1: <1 min> #632 Auto connect 2: 3 min 3: 5 min 4: 10 min 0: Off – #633 Cell area code Cell line only 1: On 0: <Off> #157 mode Cell line select #634 1: Cellphone 1 –...
- Page 38 Programming Sub-menu 1 Sub-menu 2 Settings Code Set date & time – #101 Date and time Alarm 1: Once #720 2: Daily 0: <Off> Time 1: <Caller ID auto> #226 – *1, *9 0: Manual adjustment Talking Caller ID Handset 1: <On>...
- Page 39 Programming Sub-menu 1 Sub-menu 2 Settings Code 0: 900 ms #121 Set recall Set tel line *1, *17, *18 1: 700 ms time 2: 600 ms 3: 400 ms 4: 300 ms 5: 250 ms G: 200 ms #: 160 ms 6: 110 ms 7: <100 ms>...
- Page 40 Programming Main menu: “Answer device” Sub-menu 1 Sub-menu 2 Settings Code Screen call – <On> Off #310 Main menu: “Bluetooth” Sub-menu 1 Sub-menu 2 Settings Code Ringer volume Off–6 <3> #6281 Link to cell – Cellular phone 1 #6282 – Cellular phone 2 Text msg.
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Page 41: Special Programming
Programming If you select one of the melody ringer tones, it will continue to play for several seconds even if the caller has already hung up. You may either hear a dial tone or no one on the line when you answer the call. -
Page 42: Night Mode
Programming Enter the desired date and month. a *: Select “AM” or “PM”. MOKN MSAVEN a MOFFN Set the desired time. R When the night mode is set, displayed. *: Select “AM” or “PM”. a MOKN MbN: Select the desired alarm tone. a Base unit MSELECTN MMENUN#238... - Page 43 Programming MSAVEN Edit the phone number if necessary (24 digits max.). MbN: Select the desired setting. a MSAVEN a MOFFN MSELECTN 2 times MOFFN Base unit MCIDN Incoming call barring (Caller ID MbN: Select the entry to be blocked. subscribers only) MSAVEN This feature allows the unit to reject calls when MbN: “Caller barred”...
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Page 44: Registering A Unit
Programming – Answering system settings (page 34) Viewing/editing/erasing call barred – New message alert numbers – Time adjustment – Base unit ringer volume Handset – Base unit speaker volume – Landline area code MMENUN#217 – Line mode MbN: Select the desired entry. –... - Page 45 Programming only the Panasonic DECT repeater noted on Registering a handset to the page 4. Contact your Panasonic dealer for base unit details. Important: The supplied handset and base unit are pre-registered. If for some reason the handset R Before registering the repeater to this base is not registered to the base unit, re-register unit, you must turn the repeater mode on.
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Page 46: Caller Id Service
Caller ID Service – “Out of area”: The caller dials from an area which does not provide a Caller Using Caller ID service ID service. – “Private caller” / “Private” Important: The caller requests not to send caller R This unit is Caller ID compatible. To use information. -
Page 47: Talking Caller Id
Caller ID Service R If the phone number is stored in the To use this feature, you must: phonebook with its name, the caller’s name – subscribe to a Caller ID service of your will also be displayed. service provider/telephone company. R Please contact your service provider/ –... -
Page 48: Caller List
Caller ID Service MbN: “Group” a MSELECTN Handset / Base unit MbN: Select the desired group. a Proceed with the operation for your unit. MSELECTN Handset: MCN CID MbN: Select the desired ringer tone. a Base unit: MCIDN MSAVEN Press MCN to search from the most recent MOFFN call, or MDN to search from the oldest call. -
Page 49: Before Calling Back
Caller ID Service list to the phone number “09-456-7890”, the Using a cellular line: unit dials “456-7890”. To make a cellular call, continue from step 4, “Viewing the caller list and Handset calling back”, page 48. MMENUN#255 Using the landline: Enter an area code (5 digits max.). - Page 50 Caller ID Service MMENUN a MbN: “Erase” a MbN: Select the desired entry. R To edit the number, press MEDITN. MSELECTN Then add or erase digits to the MbN: “Yes” a MSELECTN beginning of the number as necessary. MOFFN MSAVEN n When a cellular phone is not paired: MbN: “Phonebook”...
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Page 51: Using Bluetooth Devices
Using Bluetooth Devices PBAP (Phone Book Access Profile) for Copying phonebook from a Bluetooth connection. R Some cellular phones may require you cellular phone (phonebook to perform an operation on the cellular transfer) phone even if you select “Auto”. Cellular phone: You can copy phonebook entries from the Follow the instructions of your cellular paired cellular phones or other cellular phones... -
Page 52: Text Message Alert
Web site: notify the arrival of a new text message on a http://www.panasonic.net/pcc/support/tel/sms/ cellular phone that is paired with the base unit. R The unit cannot display or announce that a text This notification is displayed momentarily on message has been received during a call. - Page 53 Using Bluetooth Devices R Refer to the headset operating Operating a Bluetooth wireless instructions. headset using a landline Handset: MMENUN#621 Important: If your headset PIN is “0000”, go to R Refer to your headset operating instructions step 4. for headset operations. If your headset PIN is other than “0000”, press MCLEARN, then enter your Answering landline calls with your...
- Page 54 Using Bluetooth Devices n While your headset is on a landline call: To join the conversation with the handset, press M Adjusting your headset receiver volume Base unit Press MDN or MCN repeatedly while using your headset.
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Page 55: Answering System For Landline
Answering System for Landline Answering system for Turning the answering landline system on/off The answering system can answer and record Base unit calls for you when you are unavailable to Press MANSWER ON/OFFN to turn on/off the answer the phone. answering system. -
Page 56: Listening To Messages Using The Base Unit
Answering System for Landline Recording your greeting message Listening to messages Handset using the base unit MMENUN#302 When new messages have been recorded: – M N on the base unit flashes. MbN: “Yes” a MSELECTN – “New message” is displayed. After a beep sounds, hold the handset Press M N (PLAY). -
Page 57: Listening To Messages Using The Handset
Answering System for Landline Operation Erasing all messages Turn answering system on Press MERASEN 2 times while the unit is not in MPAUSEN Pause message use. 9 or Stop recording MSTOPN Stop playback Listening to messages Turn answering system off Erase currently playing using the handset message... -
Page 58: Advanced New Message Alerting Features
Answering System for Landline MbN: “Notification to” a Advanced new message MSELECTN a MADDN MbN: “Phonebook” a MSELECTN alerting features MbN: Select the desired phonebook entry. a MSAVEN a MOFFN Audible message alert n By entering a phone number: This feature allows the base unit to beep to MMENUN#338 inform you of a new message arrival when new messages are recorded. -
Page 59: Remote Operation
Answering System for Landline MbN: “Yes” a MSELECTN a MOFFN Remote operation R The new message alert setting is turned off. Using a touch-tone phone, you can call your phone number from outside and access the Activating/inactivating the remote unit to listen to messages or change access code to play messages answering system settings. -
Page 60: Answering System Settings
Answering System for Landline R You can either hang up, or enter your Voice guidance remote access code again and begin During remote operation, the unit’s voice remote operation (page 59). guidance starts and prompts you to press 1 to perform a specific operation, or press 2 to listen to more available operations. - Page 61 Answering System for Landline R To use the unit’s answering machine rather Handset than the voice mail service provided by your service provider/telephone company, MMENUN#305 please contact your service provider/ MbN: Select the desired setting. a telephone company to have it removed or MSAVEN a MOFFN deactivated permanently or temporarily.
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Page 62: Voice Mail Service For Landline
Voice Mail Service for Landline MDN (Pause) to add pauses (page 22) between the access number and the Voice mail service for password as necessary. Contact your landline service provider/telephone company for the required pause time. For Australia Example: Voice mail is an automatic answering service offered by your service provider/telephone 083210 PPPP... - Page 63 Voice Mail Service for Landline Note for handset and base unit: R If the handset and base unit still indicate there are new messages even after you have listened to all new messages, turn it off by pressing and holding # until the handset or base unit beeps.
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Page 64: Intercom/Locator
Intercom/Locator Answering an intercom call Intercom Handset Intercom calls can be made: – between handsets Press M N to answer the page. – between a handset and the base unit When you finish talking, press MOFFN. Note: Base unit R When paging unit(s), the paged unit(s) beeps for 1 minute. -
Page 65: Answering A Transferred Call
Intercom/Locator To complete the transfer: Base unit Press MOFFN. Press MZN to answer the page. R The outside call is being routed to the destination unit. To establish a conference call: MMENUN a MbN: “Conf.” a MSELECTN R To leave the conference, press MOFFN. The other 2 parties can continue the conversation. -
Page 66: Useful Information
Useful Information Insert the lower tabs of the adaptor into Wall mounting the unit’s bottom slots (A), then insert by pushing down the levers of the adaptor The base unit can be mounted on a wall by into the upper slots (B). changing the wall mounting adaptor’s position. - Page 67 Useful Information Wall mounting template n Base unit n Charger...
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Page 68: Error Messages
Useful Information Error messages Display message Cause/solution Access # to VM service is R You have not stored the voice mail access number. not stored Store the number (page 62). Base no power R The handset has lost communication with the base unit. -
Page 69: Troubleshooting
Useful Information Display message Cause/solution Use rechargeable battery. R A wrong type of battery such as Alkaline or Manganese was inserted. Use only the rechargeable Ni-MH batteries noted on page 4, 7. Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. -
Page 70: Battery Recharge
Useful Information Problem Cause/solution I cannot connect a cellular R Confirm that your cellular phone is turned on. phone to the base unit. R Confirm that your cellular phone is within base unit range (page 14). R Depending on the state of the wireless environment, such as the presence of any electrical interference, there may be a delay even if the auto connection feature is turned on. - Page 71 Useful Information Making/answering calls, intercom Problem Cause/solution R The handset is too far from the base unit. Move closer. is displayed. R The base unit’s AC adaptor is not properly connected. Reconnect AC adaptor to the base unit. R The handset is not registered to the base unit. Register it (page 45).
- Page 72 Useful Information Problem Cause/solution I can make and answer cellular R The Bluetooth technology on your cellular phone may not calls but cannot hear a sound. be functioning normally. Turn off and on your cellular phone. R Disconnect and reconnect the base unit AC adaptor and try again.
- Page 73 Useful Information Problem Cause/solution Caller information is not R The ringer volume for landline is turned off. Adjust the announced. ringer volume (page 37, 40). R The ringer volume for cellular line is turned off. Adjust the ringer volume (page 36, 40). R When one handset is selected to ring for cellular calls, other units do not announce caller information.
- Page 74 Useful Information Problem Cause/solution I cannot connect my headset to R Confirm that your headset is turned on. the base unit. R If your headset is already connected to another Bluetooth device such as your cellular phone, disconnect the headset from your cellular phone, then perform the connecting procedure from the base unit.
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Page 75: Answering System
Useful Information Answering system Problem Cause/solution The unit does not record new R The answering system is turned off. Turn it on (page 55). messages. R The answering system does not answer or record calls from cellular lines. R The message memory is full. Erase unnecessary messages (page 56). -
Page 76: Liquid Damage
Useful Information Liquid damage Problem Cause/solution Liquid or other form of moisture R Disconnect the AC adaptor and telephone line cord from has entered the handset/base the base unit. Remove the batteries from the handset and unit. leave to dry for at least 3 days. After the handset/base unit are completely dry, reconnect the AC adaptor and telephone line cord. -
Page 77: Warranty (For New Zealand)
6) Damage to the product caused by accident, misuse or Act of God. 7) Repairs when the product has been dismantled, repaired, modified or serviced by other than a Panasonic Authorised Dealer authorised to service that type of product. IF YOUR PANASONIC PRODUCT FAILS WITHIN THE... -
Page 78: Index
Index Equalizer: 23 Error messages: 68 Index Groups: 30, 47 Handset 3-way conference: 24, 28 Deregistration: 45 Additional handset: 44 Locator: 64 Alarm: 41 Name: 42 Answering calls: 22, 28 Registration: 45 Answering system Hold: 22, 28 Call screening: 55 Incoming call barring: 43 Erasing messages: 56, 57, 60 First ring: 43... - Page 79 Index Volume Receiver: 21 Ringer (Base unit): 28, 36, 40 Ringer (Handset): 22, 36, 37 Speaker: 21, 27 Wall mounting: 66...
- Page 80 350 Te Irirangi Drive, East Tamaki, Private Bag 14911 Panmure, Auckland, New Zealand Phone: (09) 272 0100 Fax: (09) 272 0137 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan © Panasonic System Networks Co., Ltd. 2013 *PNQX5767XA* *PNQX5767XA* PNQX5767XA TT0113MG2103 (E)