Understanding the Cisco Unified IP Phone 8961, 9951, and 9971
Table 1-3
Features on the Cisco Unified IP Phone 9971 (continued)
11
Mute button
12
Headset button
13
Volume button
14
Messages button
15
Applications button
16
Contacts button
17
Phone display
18
Programmable
feature buttons
19
Handset with light
strip
Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 8.6 (SIP)
1-10
Toggles the microphone on or off during a call. When the microphone is muted, the button is lit red.
Selects the wired headset as the default audio path and initiates a new call, picks up an incoming call,
or ends a call. During a call, the button is lit green.
A headset icon in the phone screen header line indicates the headset is the default audio path. This
audio path does not change until a new default audio path is selected (for example, by picking up the
handset).
Controls the handset, headset, and speakerphone volume (off-hook) and the ringer volume (on-hook).
Silences the ringer on the phone if an incoming call is ringing.
Autodials your voicemail system (varies by system).
Opens the Applications menu. Depending on how your system administrator sets up the phone, use it
to access applications such as call history, preferences, and phone information.
Opens the Contacts menu. Depending on how your system administrator sets up the phone, use it to
access personal directory, corporate directory, or call history.
Phone display that can be positioned to your preferred viewing angle.
Programmable feature buttons that correspond to phone lines, speed dials, and calling features.
Pressing a button for a phone line displays the active calls for that line. If you have multiple
lines, you might have an All Calls feature button that displays a consolidated list of calls from
all lines.
Color LEDs indicate the line state:
Amber—Ringing call on this line
•
Green—Active or held call on this line
•
•
Red—Shared line in-use remotely
(The position of programmable feature buttons and session buttons may be reversed on phones
using a locale with a right-to-left reading orientation, such as Hebrew and Arabic.)
The handset light strip lights up to indicate a ringing call (flashing red) or a new voice message
(steady red).
Chapter 1
An Overview of the Cisco Unified IP Phone