FAQs
Chaotic image, noisy
No image can be displayed
Blurry or distorted image
(no sound or low volume)
Unusual image is displayed
No sound is produced
Sound level is low
or sound is distorted
●
Due to the digital reception technologies involved, quality of the digital signals may be relatively low in
some cases, despite good reception of analogue channels.
Interference or
frozen / disappearing image in
DVB mode
Some channels
cannot be tuned
Sound is unusual
Pictures from external
equipment are unusual
when the equipment is
connected via HDMI
The TV does not switch On
The TV goes into
"Standby mode"
The remote control does not work
or is intermittent
An error message appears
62
Problem
●
Set "P-NR" in the Picture Menu (to remove noise). (p. 26)
●
Check nearby electrical products
(car, motorcycle, fluorescent lamp).
●
Is "Colour" or "Contrast" in the Picture Menu set to the minimum?
(p. 26)
●
Reset channels. (p. 30 and p. 31)
●
Turn the TV Off with Mains power On / Off switch, then turn it On
again.
●
If the problem persists, perform "Shipping Condition" (p. 38).
●
Is "Sound mute" active? (p. 9)
●
Is the volume set to the minimum?
●
Sound signal reception may be deteriorated.
●
Set "MPX" (p. 27) in the Sound Menu to "Off".
(Analogue only)
●
Check "Signal Condition" (p. 32).
If "Signal Quality" or "Signal Strength" are displayed in red, the
signal is weak.
●
Check aerial or cable. If problem persists, consult your local dealer.
●
Weather conditions will affect signal reception (heavy rain, snow,
etc.), in particular in poor reception areas. Even during good weather
the high pressure can cause poor reception of some channels.
●
Turn the TV off with the Mains power On / Off switch, then turn it On
again.
●
Check the aerial or cable.
●
Consult your local dealer.
●
Set the sound setting of the connected equipment to
"2ch L.PCM".
●
Check the "HDMI1 / 3 Input" setting in the Sound Menu. (p. 27)
●
If digital sound connection has a problem, select analogue sound
connection. (p. 59)
●
Check the HDMI cable is connected properly. (p. 54)
●
Turn the TV and equipment Off, then turn them On again.
●
Check an input signal from the equipment. (p. 60)
●
Use an equipment compliant with EIA/CEA-861/861B.
●
Check the mains lead is plugged into the socket outlet.
●
Off Timer function is activated.
●
The TV enters "Standby mode" about 30 mins. after analogue
broadcasting ends.
●
Are the batteries installed correctly? (p. 6)
●
Has the TV been switched On?
●
The batteries may be running low. Replace them.
●
Point the remote control directly at the front of the TV (within a
30 degree angle of the front of the TV).
●
Situate the TV away from sunshine or other sources of bright light
not to shine on the TV's remote control signal receiver.
●
Follow the message's instructions.
●
If the problem persists, contact the authorized Service Centre.
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