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HP UPS R5000
User Guide
Abstract
This document includes installation, configuration, and operation information for the HP UPS R5000. This document is for the person who installs and
maintains power products. HP assumes you are qualified in the servicing of high-voltage equipment and trained in recognizing hazards in products
with hazardous energy levels.
Part Number: 637909-003 A
February 2013
Edition: 3
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Table of Contents
Related Manuals for HP R5000
Summary of Contents for HP R5000
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Page 1: User Guide
Abstract This document includes installation, configuration, and operation information for the HP UPS R5000. This document is for the person who installs and maintains power products. HP assumes you are qualified in the servicing of high-voltage equipment and trained in recognizing hazards in products with hazardous energy levels. - Page 2 © Copyright 2011, 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
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Page 3: Table Of Contents
Contents Overview ............................. 6 UPS R5000 overview ..........................6 Important safety information ........................6 Component identification ....................... 7 UPS front panel ............................7 UPS front panel controls ..........................8 UPS rear panel ............................8 REPO port ............................9 ERM rear panel ............................10 Installation and configuration ....................... - Page 4 Auto-Bypass mode ......................... 31 Configuring the UPS ..........................32 Changing the language........................32 Changing display functions ......................32 Verifying the REPO port connection ......................33 Powering down the UPS ........................... 34 Power management ........................35 Power Protector software .......................... 35 Maintenance ..........................
- Page 5 Electrostatic discharge ......................... 57 Preventing electrostatic discharge ......................57 Grounding methods to prevent electrostatic discharge .................. 57 Support and other resources ......................58 Before you contact HP ..........................58 HP contact information ..........................58 Acronyms and abbreviations ......................59 Documentation feedback ......................60 Index ............................
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Page 6: Overview
Overview UPS R5000 overview The HP UPS R5000 features a 3U rackmount design and offers power protection for loads up to 5000 VA/4500 W. Features include: • 3U UPS height, 3U ERM height • ERM technology that uses advanced battery management to increase battery service life, optimize recharge time, and provide a warning before the end of useful battery life •... -
Page 7: Component Identification
Component identification UPS front panel Item Description LCD display Control buttons Battery compartment Component identification 7... -
Page 8: Ups Front Panel Controls
UPS front panel controls Item Component Description ESC button Cancel/return to the previous menu Up arrow Scroll through the menu structure Down arrow Scroll through the menu structure Enter/select button Select an option Power on/off button • Green—operating • Flashing green—on/off/standby UPS rear panel Component identification 8... -
Page 9: Repo Port
Load segment 2 (two IEC-320-C19 receptacles and two IEC-320-C13 receptacles) REPO port USB communications port Serial communications port HP UPS Network Module Ground bonding screw Input power line cord with NEMA L6-30 plug (NA/JPN) or IEC-309-32A plug (INTL) Load segment 2 circuit breaker... -
Page 10: Erm Rear Panel
ERM rear panel Item Description ERM input connector for the small plug on the split ERM cable of another ERM output ERM input connector for the large plug on the split ERM cable of another ERM output Split ERM cable with two output connectors that attach to the UPS or another ERM Ground bonding screw Component identification 10... -
Page 11: Installation And Configuration
Installation and configuration Precautions Save these instructions. This document contains important safety instructions that should be followed during installation, operation, and maintenance of the UPS and batteries. WARNING: A risk of personal injury from electric shock and hazardous energy levels exists. The installation of options and routine maintenance and service of this product must be performed by individuals who are knowledgeable about the procedures, precautions, and hazards associated with AC power products. -
Page 12: Selecting A Site
IMPORTANT: Do not use the battery if the recharge date has passed. If the date on the battery recharge date label has passed without the battery being recharged, contact an HP authorized service representative for directions. Transport the packaged unit to its installation location. - Page 13 WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling feet are extended to the floor. The full weight of the rack rests on the leveling feet. • The stabilizing feet are attached to the rack if it is a single-rack installation. •...
- Page 14 Install clip nuts into the rear of the rack. Insert screws through the mounting rail into the clip nuts. Installation and configuration 14...
- Page 15 Install the rail reinforcement plates and tighten using hex nuts with captive washers included in the kit, instead of the nuts included with the rail. Tighten the wing nuts or hex nuts. Installation and configuration 15...
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Page 16: Preparing The Rails For Integrated Shipping
Preparing the rails for integrated shipping If the unit is to be shipped in an HP 9000 or 10000 series rack: Remove the hex nuts, flat washers, and lock washers from the mounting rail. Install the rail reinforcement plates and tighten using the hex nuts with captive washers included in the kit, instead of the nuts included with the rail. -
Page 17: Installing The Ups
Installing the UPS Before installing the UPS, review and observe all warnings in "Precautions (on page 11)." WARNING: A risk of personal injury or damage to the equipment exists. Uneven loading of equipment in the rack might cause the rack to become unstable. Install the heavier components first, and then continue to populate the rack from the bottom to the top. -
Page 18: Attaching The Ups Front Bezel
Attaching the UPS front bezel Connecting the serial communications port CAUTION: Use only the computer interface cable supplied with the UPS to connect the communications port to the host computer. IMPORTANT: Power protector software requires the communications port to be appropriately cabled to the host computer. -
Page 19: Configuring A Usb To Serial Converter
® ® and Windows Vista Enterprise operating systems using the HP USB to serial converter (part ® number 304098-001). Depending on your system configuration, a driver download might be required to successfully install the converter. The driver can be downloaded from the USB-Drivers website (http://www.usb-drivers.com/drivers/123/123294.htm). -
Page 20: Reassigning The Usb Com Ports
Bits per second: 9600 Data Bits: 8 Parity: None Stop bits: 1 Flow control: None Click Advanced. The Advanced Settings screen appears. From the COM Port Number drop down menu, select Com 1 for the USB port number, and then click If COM 1 is being used by another USB port, the following message appears: This COM name is being used by another device. -
Page 21: Connecting The Usb Communications Port
Click Scan for hardware changes to refresh the screen and display the changes. Connecting the USB communications port NOTE: This port is only used for firmware upgrades. For additional information, see "Updating the UPS firmware (on page 43)." Connecting the REPO port WARNING: The pins on the REPO port are polarity sensitive. - Page 22 Wire the connector block using stranded, nonshielded wire (AWG #22 - #18, or equivalent). Separate wire pairs are attached to a single, normally-open contact in a parallel connection. HP recommends using different colors for the positive and negative wires. If a connector becomes disconnected and is reconnected with reversed polarity, a REPO is initiated. To avoid REPO port disconnect: •...
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Page 23: Connecting The Ground Bonding Cable
Connecting the ground bonding cable The ground bonding screw is provided as an attachment point for conductors. Use a ground bonding cable if the rack contains any conductors for the purpose of functional grounding or bonding of ungrounded metal parts. The ground bonding cable is not included. -
Page 24: Connecting The Ups To Utility Power
To configure the UPS Network Module, see "Configuring the UPS Network Module (on page 25)." Connecting the UPS to utility power WARNING: To prevent injury from electric shock or damage to the equipment: Plug the input line cord into a grounded (earthed) electrical outlet that is installed near the •... -
Page 25: Connecting The Ups Cord Retention Clips
Configuring the UPS Network Module NOTE: For more information about the UPS Network Module, see the HP Infrastructure Management Pack software CD and documentation for complete details. Before configuring the UPS Network Module, be sure that the network cable is connected. -
Page 26: Launching A Terminal Emulation Program
Connect the RJ-45 connector on the DB-9 to RJ-45 cable to the Settings/AUX connector on the UPS Network Module. This connection is used to access and configure the UPS Network Module network settings locally through a terminal emulation program. Launching a terminal emulation program NOTE: HyperTerminal is the serial communication program provided with Microsoft®... -
Page 27: Configuring Ups Network Module Network Settings
At the prompt, enter admin. The HP UPS Network Module Configuration Menu appears. Use the HP UPS Network Module Configuration Menu to configure the minimum settings required to access the UPS Network Module remotely. IMPORTANT: The IP address assigned to the UPS Network Module must be fixed. If the IP address changes: The HPPP Client loses communication with the UPS Network Module. -
Page 28: Configuring The Ups Network Module Settings
Click Sign In. The HP UPS Network Module web interface appears. Configuring the UPS Network Module settings Use the Settings screens of the HP UPS Network Module web interface to configure the UPS Network Module. For more information, see the HP UPS Network Module User Guide on the HP website (http://www.hp.com/support/HPNM_Manuals). -
Page 29: Attaching The Erm Front Bezel
Install the mounting ears on the chassis using the screws provided. With one person on each side, lift the chassis to rail level and slide the chassis on the mounting rails. Be sure that the cleat brackets slide into the channels on the rear stabilization brackets. Attach the chassis to the rack using the supplied screws. -
Page 30: Connecting The Erm To The Ups
Connecting the ERM to the UPS Connect both ends of the split ERM cable to the ERM connectors on the UPS rear panel. To install additional ERMs, connect both ends of the split ERM cable from the next ERM into the connectors on the rear panel of the previous ERM. -
Page 31: Ups Operations
UPS operations Modes of operation The UPS has three modes of operation: • Standby mode (on page 31) • Operate mode (on page 31) • Auto-Bypass mode (on page 31) Standby mode In Standby mode: • No power is available at the UPS output receptacles. •... -
Page 32: Configuring The Ups
• Over temperature • Output short • Hardware failure Transferring the UPS between modes To transfer between Operate mode and Bypass mode: Press the ESC button to activate the menu options. Press the down arrow to scroll to the Control menu, and then press the Enter button. Press the Enter button to select Go To Bypass Mode. -
Page 33: Verifying The Repo Port Connection
Main menu Submenu Display information or menu function Battery status Battery Charging/Floating/Resting, Charge — Level, ERM Number, and Runtime — Displays events and alarms Event Log Output Output watts and VA Measurements Output Output amps and power factor — Output Output voltage and frequency —... -
Page 34: Powering Down The Ups
Initiate a REPO by closing the REPO contact. CAUTION: If the polarity is reversed while connecting the REPO port, the UPS powers up normally. Verify proper connection of the REPO port: Power up the UPS by pressing the Power button. Disconnect the REPO port. -
Page 35: Power Management
The UPS Network Module supports either a single UPS configuration or a dual redundant UPS configuration for no single-point-of-failure. The UPS Network Module can be configured to send alert traps to HP Systems Insight Manager and other SNMP management programs or used as a stand-alone management system. This flexibility enables you to monitor and manage UPSs through the network. - Page 36 • Delays reboot by load segment after a power outage to sequence the startup of system components. Power management 36...
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Page 37: Maintenance
Maintenance Removing the UPS front bezel Removing the ERM front bezel Replacing the UPS Network Module This component is hot-swappable and can be replaced without powering down the UPS. Maintenance 37... -
Page 38: Replacing The Batteries
(optional) To replace the component with the UPS powered down, refer to "Powering down the UPS (on page 34)." Disconnect all cables attached to the UPS Network Module connectors. Remove the two screws securing the UPS Network Module and slide the module out. To replace the component, reverse the removal procedure. -
Page 39: Battery Care And Storage Guidelines
WARNING: To prevent personal injury, prepare the area and observe all materials-handling procedures when transporting a battery module. Battery modules weigh 11.1 kg (24.47 lb). NOTE: Replace all battery modules at the same time with the same type of batteries originally installed in the UPS. - Page 40 Disconnect the battery leads. Remove the UPS battery bracket. Remove the UPS battery modules. IMPORTANT: Do not pull the battery leads when removing or installing the batteries. Maintenance 40...
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Page 41: Replacing The Ups
To replace the component, reverse the removal procedure. IMPORTANT: Charge the batteries for at least 24 hours before supplying backup power to devices. The batteries charge to: • 80 percent of their capacity within 3 hours • 100 percent of their capacity within 48 hours Replacing the UPS To remove the UPS: Power down all attached load devices. - Page 42 Disconnect the battery leads. Remove the UPS battery bracket. Maintenance 42...
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Page 43: Replacing The Erm
Remove the screws securing the ERM to the rack. Remove the ERM from the rack. To replace the component, reverse the removal procedure. Updating the UPS firmware To update the UPS firmware, see the HP website (http://www.hp.com/go/rackandpower). Maintenance 43... -
Page 44: Troubleshooting
Instead, they are preventive alarms intended to alert you of a possible condition. The following table describes typical alarms and conditions. If an alarm appears with a service code, contact HP technical support ("Support and other resources" on page 58, "HP contact... - Page 45 Alarm number Alarm name Alarm description Alarm type Utility Not Present The utility level has fallen below the Utility Not Present Notice threshold. Battery DC Over Voltage Battery voltage levels have exceeded the maximum Alarm allowable limits. To Bypass Command A request to transfer to Manual Bypass Mode Event received from software.
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Page 46: Silencing An Audible Alarm
If power management software is being used, check the log files to obtain specific error information to help identify the problem. For more information about the causes of a general alarm condition, see the HP Power Manager user guide available for download from the HP website (http://www.hp.com/go/rackandpower). -
Page 47: Input Voltage Is Out Of Range
Clear vents and remove any heat sources. Verify that the airflow around the UPS is not restricted. Wait at least 5 minutes and restart the UPS. If the condition persists, contact an HP authorized service representative. Input voltage is out of range Action: Check the input voltage and reconfigure the UPS ("Configuring the... -
Page 48: Overload Condition
Action: Be sure that the battery circuit breakers are in the On position. Allow the UPS batteries to charge for 48 hours. If the condition persists, contact an HP authorized service representative. UPS does not start Action: Be sure that the power cord is plugged in to a utility power receptacle. -
Page 49: Ups Is In Auto-Bypass Mode
If power management software is being used, check the log files to obtain specific error information to help identify the problem. For more information about the causes of a general fault condition, see the HP Power Manager user guide available for download from the HP website (http://www.hp.com/go/rackandpower). -
Page 50: Specifications
Available settings Dedicated Line cord frequency (Hz) utility voltage (VAC) branch circuit rating (A) 50/60 200/208*/220/230/ Nondetachable power R5000 NA/JPN cord with NEMA L6-30 plug 50/60 200/208/220/230*/ Nondetachable power R5000 INTL cord with 32 A IEC-309 plug UPS output specifications... -
Page 51: Power Protection Specifications
16 A per receptacle² 2 x IEC-320-C13 10 A per receptacle 20 A¹ 2 x IEC-320-C19 16 A per receptacle² R5000 INTL 2 x IEC-320-C13 10 A per receptacle 1 x IEC-309-32A Up to full UPS power rating 20 A¹... -
Page 52: Battery Specifications
Feature Specification High-energy 6500 A peak Surge suppression MOVs and line filter for normal and common mode Noise filtering Battery specifications Feature Specification Each model contains maintenance-free, sealed, valve Type regulated lead-acid batteries with an 8-year minimum float service life at 25°C (77°F). The battery modules have a battery string voltage of 216 V. -
Page 53: Environmental Specifications
Environmental specifications Feature Specification 10°C to 40°C (50°F to 104°F); UL-tested at 25°C Operating temperature (77°F) -25°C to 55°C (-13°F to 131°F) Nonoperating temperature 20% to 80%; noncondensing Relative humidity Up to 2,000 m (6,600 ft) above sea level Operating altitude 15,000 m (49,212 ft) above sea level Nonoperating altitude Less than 45 dBA, normal operation... -
Page 54: Spares
Spares Ordering spares To order a spare, visit the HP website (http://www.hp.com/buy/parts). To replace parts under warranty, contact an HP authorized service representative. UPS spare parts list Item Description Spare part number UPS unit NA/JPN 638826-001 UPS unit INTL 638827-002... -
Page 55: Regulatory Information
Regulatory information Safety and regulatory compliance For safety, environmental, and regulatory information, see Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products, available at the HP website (http://www.hp.com/support/Safety-Compliance-EnterpriseProducts). BSMI notice 警語： 本產品是在第2 類環境中供商業和工業使用，為避免擾動 產生，可能需要一些安裝限制或額外的措施。 輸出的電纜長度，網路 LAN 纜線長度，接線使用上，... -
Page 56: Limited Warranty
Although tests and a multitude of customer experiences have shown no noticeable performance issues with UPSs for significant time periods after expiration of the 3-year limited warranty, HP strongly recommends replacing UPSs after a maximum of 5 to 6 years of use to assure full functionality and a safe operating environment. -
Page 57: Electrostatic Discharge
Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. -
Page 58: Support And Other Resources
Active Health System log (HP ProLiant Gen8 or later products) Download and have available an Active Health System log for 3 days before the failure was detected. For more information, see the HP iLO 4 User Guide or HP Intelligent Provisioning User Guide on the HP website (http://www.hp.com/go/ilo/docs). -
Page 59: Acronyms And Abbreviations
Acronyms and abbreviations extended runtime module International Electrotechnical Commission power distribution unit power factor corrected REPO remote emergency power off root-mean-square uninterruptible power system Acronyms and abbreviations 59... -
Page 60: Documentation Feedback
Documentation feedback HP is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback (mailto:docsfeedback@hp.com). Include the document title and part number, version number, or the URL when submitting your feedback. -
Page 61: Index
24 circuit breakers, switching on 24 high-current output receptacle, location 8 components, identification 7, 8, 10 HP technical support 58 configuration of system 32 connecting devices to UPS 24 connectors 7, 8, 10 input voltage is out of range 47... - Page 62 support 58 modifications, FCC notice 55 supported hardware 54 system configuration settings 32 nominal voltage, configuring 32 Taiwan battery recycling notice 55 technical support 58 operations, UPS 31 telephone numbers 58 optional items 54 temperature ranges (environmental) 53 ordering spares 54 tools 11 output feature specifications 51 troubleshooting 44...