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Lenovo ThinkCentre 2756 User Manual
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Lenovo ThinkCentre 2756 User Manual

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See also: Hardware Maintenance Manual , Maintenance Manual
ThinkCentre

User Guide

Machine Types: 2756, 2800, 2929, 2932, 2934, 2941, 2945, 2961,
2982, 2988, 2993, 2996, 3181, 3183, 3185, 3187, 3198, 3202, 3207,
3209, 3214, 3218, 3224, 3227, 3306, 3393, and 3395

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Summary of Contents for Lenovo ThinkCentre 2756

  • Page 1: User Guide

    ThinkCentre User Guide Machine Types: 2756, 2800, 2929, 2932, 2934, 2941, 2945, 2961, 2982, 2988, 2993, 2996, 3181, 3183, 3185, 3187, 3198, 3202, 3207, 3209, 3214, 3218, 3224, 3227, 3306, 3393, and 3395...
  • Page 2 “Important safety information” on page v and Appendix A “Notices” on page 129. Second Edition (September 2012) © Copyright Lenovo 2012. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.

  • Page 3: Table Of Contents

    Windows passwords ..8 operating system ... . An introduction to Lenovo programs ..Configuring the fingerprint reader ..
  • Page 4 Safety and Warranty... ICE thermal alert ....Lenovo Web site ... . Exiting the Setup Utility program .
  • Page 5 Index....Recycling information ... . Recycling information for Brazil ..© Copyright Lenovo 2012...
  • Page 6 ThinkCentre User Guide...

  • Page 7: Important Safety Information

    Replacement parts approved for customer installation are referred to as Customer Replaceable Units, or CRUs. Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace CRUs. You must closely follow all instructions when installing or replacing parts.

  • Page 8: Power Cords And Power Adapters

    or CRU, do not open the static-protective package containing the part until the instructions direct you to install it. When you handle options or CRUs, or perform any work inside the computer, take the following precautions to avoid static-electricity damage: •...

  • Page 9: Plugs And Outlets

    Always turn off and unplug the computer before opening the cover. If possible, avoid operating your computer within two feet of high-traffic areas. If you must operate your computer in or near a high-traffic area, inspect and, if necessary, clean your computer more frequently. © Copyright Lenovo 2012...

  • Page 10: Operating Environment

    For your safety and to maintain optimum computer performance, always follow these basic precautions with your desktop computer: • Keep the cover closed whenever the computer is plugged in. • Regularly inspect the outside of the computer for dust accumulation. •...

  • Page 11: Laser Compliance Statement

    Do not spray any liquid detergent directly on the computer or use any detergent containing flammable material to clean the computer. Spray the detergent on a soft cloth and then wipe the computer surfaces. © Copyright Lenovo 2012...
  • Page 12 ThinkCentre User Guide...

  • Page 13: Chapter 1. Product Overview

    Chapter 1. Product overview This chapter provides information about the computer features, specifications, software programs provided by Lenovo, and locations of connectors, components, parts on the system board, and internal drives. Features This section introduces the computer features. The information covers a variety of models.
  • Page 14 • Audio line-in connector, audio line-out connector, and microphone connector on the rear panel • Microphone connector and headphone connector on the front panel • Internal speaker (installed in some models) Connectivity • 100/1000 Mbps integrated Ethernet controller • PCI Fax modem (installed in some models) System management features •...
  • Page 15 For more information, see Chapter 4 “Security” on page 27. Preinstalled software programs Your computer is preinstalled with software programs to help you work more easily and securely. For more information, see “Lenovo programs” on page 5. Preinstalled operating system Chapter 1...

  • Page 16: Specifications

    The operating system(s) listed here are being certified or tested for compatibility at the time this publication goes to press. Additional operating systems might be identified by Lenovo as compatible with your computer following the publication of this manual. This list is subject to change. To determine if an operating system has been certified or tested for compatibility, check the Web site of the operating system vendor.

  • Page 17: Lenovo Programs

    Note: If you do not find the program you need in Control Panel, open the Lenovo ThinkVantage Tools program navigation window and double-click the dimmed icon to install the program you need. Then, follow the instructions on the screen.

  • Page 18: Accessing Lenovo Programs On The Windows 8 Operating System

    If a desired program is not in the list, click the plus icon +. • Press the Windows key to go to the Start screen. Click a Lenovo program to launch it. If you cannot find the program you need, move the pointer to the bottom-right corner of the screen to display the charms.
  • Page 19 • Lenovo Cloud Storage The Lenovo Cloud Storage program is a cloud storage solution that enables you to store your files, such as documents and pictures, on a server. You can access the stored files through the Internet from different devices such as personal computers, smart phones, or tablets.

  • Page 20: Locations

    Web page, opening a file, and so on. You also can use the SimpleTap program to access the Lenovo App Shop, from which you can download various applications and computer software. To start the SimpleTap program in a quick way, do any of the following: –...

  • Page 21: Locating Connectors, Controls, And Indicators On The Front Of Your Computer

    Locating connectors, controls, and indicators on the front of your computer Figure 1 “Front connector, control, and indicator locations” on page 9 shows the locations of the connectors, controls, and indicators on the front of your computer. Figure 1. Front connector, control, and indicator locations Optical drive eject/close button USB 2.0 connector (USB port 2) Power switch...

  • Page 22: Locating Connectors On The Rear Of Your Computer

    Locating connectors on the rear of your computer Figure 2 “Rear connector locations” on page 10 shows the locations of the connectors on the rear of your computer. Some connectors on the rear of your computer are color-coded to help you determine where to connect the cables on your computer.
  • Page 23 Connector Description DisplayPort connector Used to attach a high-performance monitor, a direct-drive monitor, or other devices that use a DisplayPort connector. Ethernet connector Used to attach an Ethernet cable for a local area network (LAN). Note: To operate the computer within FCC Class B limits, use a Category 5 Ethernet cable.

  • Page 24: Locating Components

    Locating components Figure 3 “Component locations” on page 12 shows the locations of the various components in your computer. To open the computer cover, see “Opening the computer cover” on page 32. Figure 3. Component locations Heat sink and fan assembly System fan assembly Power supply assembly Internal speaker (installed in some models)
  • Page 25 Figure 4 “System board part locations” on page 13 shows the locations of the parts on one type of system board. Figure 4. System board part locations 4-pin microprocessor power connector Front panel connector (for connecting LED indicators and power switch) Microprocessor Clear CMOS (Complementary Metal Oxide Semiconductor) /Recovery jumper...
  • Page 26 Figure 5 “System board part locations” on page 14 shows the locations of the parts on the other type of system board. Figure 5. System board part locations 4-pin microprocessor power connector Front panel connector (for connecting LED indicators and power switch) Microprocessor Clear CMOS (Complementary Metal Oxide Semiconductor)

  • Page 27: Locating Internal Drives

    Locating internal drives Internal drives are devices that your computer uses to read and store data. You can add drives to your computer to increase storage capacity and enable your computer to read other types of media. Internal drives are installed in bays. In this manual, the bays are referred to as bay 1, bay 2, and so on. Your computer comes with the following factory-installed drives: •...

  • Page 28: Machine Type And Model Label

    Machine type and model label The machine type and model label identifies your computer. When you contact Lenovo for help, the machine type and model information helps support technicians to identify your computer and provide faster service. The following is a sample of the machine type and model label.

  • Page 29: Chapter 2. Using Your Computer

    “Creating recovery media” on page 88. Additionally, in case of a hard disk failure, you can order Product Recovery discs from the Lenovo Customer Support Center. For information about contacting the Customer Support Center, see Chapter 11 “Getting information, help, and service”...

  • Page 30: Using The Keyboard

    Some computers might come with a keyboard that has a fingerprint reader. For more information about the fingerprint reader, see “An introduction to Lenovo programs” on page 6. To open the ThinkVantage Fingerprint Software program and use the fingerprint reader, see “Lenovo programs” on page 5.

  • Page 31: Using The Wheel Mouse

    Using the wheel mouse The wheel mouse has the following controls: Primary mouse button Use this button to select or start a program or menu item. Wheel Use the wheel to control the scrolling action of the mouse. The direction in which you rotate the wheel controls the direction of the scrolling action.

  • Page 32: Setting The Volume From Control Panel

    1. From the Windows desktop, click Start ➙ Control Panel ➙ Appearance and Personalization. 2. In the Taskbar and Start Menu section, click Customize icons on the taskbar. 3. Click Turn system icons on or off and change the volume behaviors from Off to On. 4.

  • Page 33: Playing A Cd Or Dvd

    If your computer comes with a recordable DVD drive, you can use the drive to record CDs or DVDs. To record a CD or DVD, do one of the following: • On the Windows 7 operating system, you have either the Corel DVD MovieFactory Lenovo Edition program or the Power2Go program installed on your computer.
  • Page 34 ThinkCentre User Guide...

  • Page 35: Chapter 3. You And Your Computer

    The following topics provide information about arranging your work area, setting up your computer equipment, and establishing healthy work habits: Lenovo is committed to providing people with disabilities greater access to information and technology. As a result, the following information provides ways to help users that have hearing, vision, and mobility limitations get the most out of their computer experience.

  • Page 36: Glare And Lighting

    Adjust the monitor so the top of the screen is at, or slightly below, eye level. Place the monitor at a comfortable viewing distance, usually 51 to 61 cm (20 to 24 inches), and position it so you can view it without having to twist your body.

  • Page 37: Registering Your Computer

    When you register your computer, information is entered into a database, which enables Lenovo to contact you in case of a recall or other severe problem. After you register your computer with Lenovo, you will receive quicker service when you call Lenovo for help. In addition, some locations offer extended privileges and services to registered users.

  • Page 38: Replacement Power Cords

    If you relocate your computer to a country or region that uses an electrical outlet style different from the type you are currently using, you will have to purchase either electrical plug adapters or new power cords. You can order power cords directly from Lenovo. For power cord information and part numbers, go to: http://www.lenovo.com/powercordnotice...

  • Page 39: Chapter 4. Security

    Your computer is able to log in to the operating system without keyboard or mouse connected. • Trusted Platform Module (TPM) Trusted Platform Module is a secure cryptoprocessor that can store cryptographic keys that protect information stored in your computer. © Copyright Lenovo 2012...

  • Page 40: Attaching An Integrated Cable Lock

    The cable lock also locks the buttons used to open the computer cover. This is the same type of lock used with many notebook computers. You can order an integrated cable lock directly from Lenovo by searching for Kensington at: http://www.lenovo.com/support Figure 8.

  • Page 41: Windows Passwords

    Your computer is preinstalled with an antivirus program to help you guard against, detect, and eliminate viruses. Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates.
  • Page 42 For more information about how to use your antivirus software, refer to the help system of your antivirus software. ThinkCentre User Guide...

  • Page 43: Chapter 5. Installing Or Replacing Hardware

    Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. Notes: 1. Use only computer parts provided by Lenovo. 2. When installing or replacing an option, use the appropriate instructions in this section along with the instructions that come with the option.

  • Page 44: Opening The Computer Cover

    Opening the computer cover Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to open the computer cover. CAUTION: Turn off the computer and wait three to five minutes to let the computer cool before opening the computer cover.
  • Page 45 2. Open the computer cover. See “Opening the computer cover” on page 32. 3. Remove the front bezel by releasing the three plastic tabs on the top of the front bezel and pivoting the front bezel outward to remove it from the computer. Figure 10.

  • Page 46: Accessing The System Board Components And Drives

    4. To reinstall the front bezel, align the other three plastic tabs on the bottom of the front bezel with the corresponding holes in the chassis, then pivot the front bezel inward until it snaps into position. Figure 11. Reinstalling the front bezel What to do next: •...

  • Page 47: Installing Or Replacing A Memory Module

    6. Pivot the optical drive bay upward to access the system board components and the cables. See “Replacing the optical drive” on page 56. Installing or replacing a memory module Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v.
  • Page 48 • If you are replacing an old memory module, open the retaining clips and gently pull the memory module out of the memory slot. Figure 12. Removing a memory module • If you are installing a memory module, open the retaining clips of the memory slot into which you want to install the memory module.

  • Page 49: Installing Or Replacing A Pci Card

    10. Position the new memory module over the memory slot. Ensure that the notch on the memory module aligns correctly with the slot key on the system board. Push the memory module straight down into the slot until the retaining clips close. Figure 14.
  • Page 50 Figure 15. Removing a PCI card Notes: a. The card fits tightly into the card slot. If necessary, alternate moving each side of the card a small amount until it is removed from the card slot. b. If the card is held in place by a retaining latch, press the card retaining latch as shown to disengage the latch.

  • Page 51: Installing Or Replacing The Card Reader

    6. Install the new card into the appropriate card slot on the system board and rotate the card retainer to the closed position. See “Locating parts on the system board” on page 12. Figure 16. Installing the PCI card What to do next: •...
  • Page 52 Note: You might have to remove the metal cover of the card reader drive bay. 5. Install the new card reader into the card reader bracket. Then, install the two screws to secure the card reader to the bracket. 6. Install the card reader bracket to the chassis. Then, push the bracket to the left to align the screw hole in the bracket with the corresponding hole in the chassis.
  • Page 53 7. Install the screw to secure the card reader bracket to the chassis. Figure 18. Installing the screw that secures the card reader 8. Connect the card reader cable to one of the USB connectors on the system board. See “Locating parts on the system board”...

  • Page 54: Replacing The Card Reader

    Replacing the card reader To replace the card reader, do the following: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2.
  • Page 55 9. Install the card reader bracket to the chassis. Then push the bracket to the left to align the screw hole in the bracket with the corresponding hole in the chassis. Figure 21. Installing the card reader Chapter 5 Installing or replacing hardware...

  • Page 56: Installing Or Replacing The Msata Solid State Drive

    10. Install the screw to secure the card reader bracket to the chassis. Figure 22. Installing the screw that secures the card reader 11. Reconnect the card reader cable to one of the USB connectors on the system board. See “Locating parts on the system board”...
  • Page 57 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Open the computer cover. See “Opening the computer cover” on page 32. 3.
  • Page 58 Figure 25. Installing the mSATA solid state drive storage converter 8. Install the screw to secure the mSATA solid state drive storage converter to the chassis. ThinkCentre User Guide...
  • Page 59 Figure 26. Installing the screw that secures the mSATA solid state drive storage converter 9. Connect the signal cable and the power cable to the mSATA solid state drive. 10. Pivot the optical drive bay downward until it snaps into position. 11.
  • Page 60 Figure 27. Removing the mSATA solid state drive storage converter 8. Remove the two screws that secure the mSATA solid state drive from the storage converter. Figure 28. Removing the screws that secure the mSATA solid state drive ThinkCentre User Guide...
  • Page 61 9. Remove the mSATA solid state drive from the mini PCI Express slot on the storage converter. Figure 29. Removing the mSATA solid state drive 10. To install a new mSATA solid state drive, insert the mSATA solid state drive into the mini PCI Express slot on the storage converter, and then press the mSATA solid state drive downward.
  • Page 62 12. Insert the mSATA solid state drive storage converter into the chassis. Then push the converter to the left to align the screw hole in the converter with the corresponding hole in the chassis. Figure 32. Installing the mSATA solid state drive storage converter ThinkCentre User Guide...

  • Page 63: Replacing The Battery

    13. Install the screw to secure the mSATA solid state drive storage converter to the chassis. Figure 33. Installing the screw that secures the storage converter 14. Connect the signal cable and the power cable to the mSATA solid state drive. 15.

  • Page 64: Installing The Solid State Disk

    Refer to the “Lithium battery notice” in the Safety, Warranty, and Setup Guide for information about replacing and disposing of the battery. To replace the battery, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2.
  • Page 65 To install the solid state disk, do the following: 1. Install the solid state disk into the adapter. Then, install the four screws to secure the solid state disk to the adapter. Figure 36. Installing the solid state disk into the adapter 2.

  • Page 66: Replacing The Hard Disk Drive

    What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 85. Replacing the hard disk drive Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v.
  • Page 67 6. Flex the retaining clips as shown to remove the hard disk drive from the bracket. Figure 39. Removing the hard disk drive from the bracket 7. To install a new hard disk drive into the bracket, flex the bracket and align pin , pin , pin , and pin...

  • Page 68: Replacing The Optical Drive

    9. Insert the two retaining clips of the hard disk drive bracket into the corresponding holes in the side of the optical drive bay, and then pivot the hard disk drive and bracket downwards until the hard disk drive bracket snaps into position. Figure 40.
  • Page 69 5. Press the blue retaining clip to pivot the optical drive bay upward. Figure 41. Pivoting the optical drive bay 6. Disconnect the signal cable and the power cable from the rear of the optical drive. Chapter 5 Installing or replacing hardware...
  • Page 70 7. Press the optical drive lock and slide the optical drive out of the rear of the drive bay assembly. Figure 42. Removing the old optical drive 8. Install the optical drive retainer on the side of the new optical drive. Figure 43.

  • Page 71: Replacing The Heat Sink And Fan Assembly

    9. Slide the new optical drive into the drive bay until it snaps into position. Figure 44. Installing a new optical drive 10. Connect the signal cable and the power cable to the rear of the optical drive. What to do next: •...
  • Page 72 3. Disconnect the heat sink and fan assembly cable from the microprocessor fan connector on the system board. See “Locating parts on the system board” on page 12. 4. Follow this sequence to remove the four screws that secure the heat sink and fan assembly to the system board: a.
  • Page 73 6. Pivot the two plastic retaining clips that secure the heat sink fan duct outward. Then, remove the heat sink fan duct from the failing heat sink and fan assembly. Figure 46. Removing the heat sink fan duct 7. Place the new heat sink and fan assembly on the system board so that the four screws are aligned with the corresponding holes in the system board.

  • Page 74: Replacing The Power Supply Assembly

    10. Lower and position the heat sink fan duct on the top of the heat sink and fan assembly until it snaps into position. Figure 47. Installing the heat sink fan duct What to do next: • To work with another piece of hardware, go to the appropriate section. •...
  • Page 75 Hazardous moving parts. Keep fingers and other body parts away. CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached.
  • Page 76 5. Pivot the two plastic retaining clips that secure the heat sink fan duct outward, and then lift the heat sink fan duct out of the chassis. Figure 48. Removing the heat sink fan duct ThinkCentre User Guide...
  • Page 77 6. Pivot the optical drive upward and disconnect the power supply assembly cables from all drives and from power connectors on the system board. Figure 49. Power connectors on the system board Note: You might also need to release the power supply assembly cables from some cable clips or ties that secure the cables to the chassis.
  • Page 78 Then, install the three screws to secure the new power supply assembly in place. Note: Use only screws provided by Lenovo. Figure 51. Installing the power supply assembly 10.

  • Page 79: Replacing The Microprocessor

    11. Lower and position the heat sink fan duct on the top of the heat sink and fan assembly until it snaps into position. Figure 52. Installing the heat sink fan duct What to do next: • To work with another piece of hardware, go to the appropriate section. •...
  • Page 80 3. Locate the system board and disconnect all cables connected to the system board. See “Locating parts on the system board” on page 12. 4. Remove the heat sink and fan assembly with the fan duct. See “Replacing the heat sink and fan assembly”...
  • Page 81 b. Note the orientation of the microprocessor in the socket. You can either look for the small triangle on one corner of the microprocessor or note the orientation of the notches on the microprocessor. This is important when installing the new microprocessor on the system board. c.

  • Page 82: Replacing The Cover Presence Switch

    12. Reinstall the heat sink and fan assembly with the fan duct as shown. See “Replacing the heat sink and fan assembly” on page 59. Figure 56. Reinstalling the heat sink and fan assembly with the fan duct 13. Reconnect all cables that were disconnected from the system board. What to do next: •...
  • Page 83 6. Remove the screw that secures the cover presence switch and remove the cover presence switch from the chassis. Figure 57. Removing the cover presence switch 7. Position the new cover presence switch so that the screw hole in the cover presence switch is aligned with the corresponding hole in the chassis.

  • Page 84: Replacing The Internal Speaker

    8. Install the screw to secure the cover presence switch to the chassis. Figure 58. Installing the new cover presence switch 9. Reconnect the cover presence switch cable to the system board. See “Locating parts on the system board” on page 12. 10.
  • Page 85 1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Open the computer cover. See “Opening the computer cover” on page 32. 3. Remove the front bezel. See “Removing and reinstalling the front bezel” on page 32. 4.

  • Page 86: Replacing The Front Audio And Usb Assembly

    Figure 60. Installing the new internal speaker 9. Reconnect the internal speaker cable to the system board. See “Locating parts on the system board” on page 12. 10. Reinstall the cover presence switch. See “Replacing the cover presence switch” on page 70. 11.
  • Page 87 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Open the computer cover. See “Opening the computer cover” on page 32. 3.

  • Page 88: Replacing The Wifi Units

    Replacing the WiFi units Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to replace the WiFi units. The WiFi units include a WiFi adapter card, a WiFi card module, and a rear WiFi antenna cable.

  • Page 89: Removing The Wifi Card Module

    5. Grasp the WiFi adapter card that is currently installed and gently pull it out of the slot. Figure 63. Removing the WiFi adapter card Note: The card fits tightly into the card slot. If necessary, alternate moving each side of the card a small amount until it is removed from the card slot.
  • Page 90 2. Remove the two screws that secure the WiFi card module to the WiFi adapter card. Figure 65. Removing the screws that secure the WiFi card module 3. Pull the WiFi card module out of the mini PCI Express slot to remove it from the WiFi adapter card. Figure 66.
  • Page 91 1. Insert the WiFi card module into the mini PCI Express slot, and then install the two screws to secure the WiFi card module to the WiFi adapter card. Figure 67. Installing the WiFi card module 2. Connect the front antenna cable and rear antenna cable to the WiFi card module. Figure 68.

  • Page 92: Installing Or Removing The Rear Wifi Antenna

    3. Install the WiFi adapter card into the PCI Express x1 slot on the system board. See “Locating parts on the system board” on page 12. 4. If the installed WiFi card module supports the Bluetooth function, use a Bluetooth cable to connect the Bluetooth connector on the WiFi adapter card to the front USB connector on the system board.

  • Page 93: Removing The Rear Wifi Antenna

    Figure 70. Installing the rear WiFi antenna What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 85. Removing the rear WiFi antenna To remove the rear WiFi antenna, do the following: 1.

  • Page 94: Installing Or Removing The Front Wifi Antenna

    3. Hold the thicker end of the rear WiFi antenna and unscrew the WiFi antenna from the rear of the computer. Figure 71. Removing the rear WiFi antenna What to do next: • To work with another piece of hardware, go to the appropriate section. •...
  • Page 95 Figure 72. Peeling off the paper that protects the sticker 6. Stick the front antenna to the front panel as shown. Then insert the front antenna cable through the hole in the front panel. Figure 73. Installing the front WiFi antenna Chapter 5 Installing or replacing hardware...

  • Page 96: Removing The Front Wifi Antenna

    7. Connect the front antenna cable to the WiFi card module. 8. Reinstall the hard disk drive. See “Replacing the hard disk drive” on page 54. What to do next: • To work with another piece of hardware, go to the appropriate section. •...

  • Page 97: Replacing The Keyboard Or Mouse

    Replacing the keyboard or mouse Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to replace the keyboard or mouse. To replace the keyboard or mouse, do the following: 1.

  • Page 98: Obtaining Device Drivers

    8. To update your configuration, see Chapter 7 “Using the Setup Utility program” on page 95. Note: In most areas of the world, Lenovo requires the return of the defective Customer Replaceable Unit (CRU). Information about this will come with the CRU or will come a few days after the CRU arrives.

  • Page 99: Chapter 6. Recovery Information

    Recovery program or the Product Recovery program installed. If the Enhanced Backup and Restore icon in the Lenovo ThinkVantage Tools program is dimmed, it indicates that you need to install the Rescue and Recovery program manually before enabling its features. To install the Rescue and Recovery program, do the following: a.

  • Page 100: Performing Backup And Recovery Operations

    Note: On the Windows 7 operating system, you can create recovery media using discs or external USB storage devices. To create recovery media on the Windows 7 operating system, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Factory Recovery Disks. Then, follow the instructions on the screen.

  • Page 101: Using The Rescue And Recovery Workspace

    1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens. 2. In the Rescue and Recovery main window, click the Launch advanced Rescue and Recovery arrow.

  • Page 102: Creating And Using A Rescue Medium

    This section provides instructions on how to create a rescue medium. To create a rescue medium on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.

  • Page 103: Reinstalling Preinstalled Applications And Device Drivers

    Reinstalling preinstalled applications This section provides instructions on how to reinstall preinstalled applications. To reinstall the selected applications preinstalled on your Lenovo computer, do the following: 1. Turn on the computer. 2. Go to the C:\SWTOOLS directory. 3. Open the apps folder. Within the apps folder, there are several subfolders named for various applications installed in your computer.

  • Page 104: Reinstalling Software Programs

    • To reinstall most commercially available programs in your system, see Microsoft Windows help system for more information. • To reinstall selected application programs that came preinstalled from Lenovo, do the following: 1. Turn on the computer. 2. Go to the C:\SWTOOLS directory.

  • Page 105: Recovery Information For The Windows 8 Operating System

    Recovery information for the Windows 8 operating system This section provides information about the recovery solutions provided on computers preinstalled with the Windows 8 operating system. Refreshing your computer If your computer does not perform well and the problem might be caused by a recently installed program, you can refresh your computer without losing your personal files or changing your settings.
  • Page 106 ThinkCentre User Guide...

  • Page 107: Chapter 7. Using The Setup Utility Program

    Using passwords By using the Setup Utility program, you can set passwords to prevent unauthorized access to your computer and data. The following types of passwords are available: • Power-On Password © Copyright Lenovo 2012...

  • Page 108: Password Considerations

    • Administrator Password • Hard Disk Password You do not have to set any passwords to use your computer. However, using passwords improves computing security. If you decide to set any passwords, read the following sections. Password considerations A password can be any combination of up to 64 alphabetic and numeric characters. For security reasons, it is recommended to use a strong password that cannot be easily compromised.

  • Page 109: Erasing Lost Or Forgotten Passwords (Clearing Cmos)

    2. From the Setup Utility program main menu, select Security. 3. Depending on the password type, select Set Power-On Password, Set Administrator Password, or Hard Disk Password. 4. Follow the instructions on the right side of the screen to set, change, or delete a password. Note: A password can be any combination of up to 64 alphabetic and numeric characters.

  • Page 110: Selecting A Startup Device

    Selecting a startup device If your computer does not start up from a device such as the disc or hard disk drive as expected, do one of the following to select the startup device you want. Selecting a temporary startup device Use this procedure to select a temporary startup device.

  • Page 111: Ice Performance Mode

    1. Start the Setup Utility program. 2. From the Setup Utility program main menu, select Power ➙ Automatic Power On, and press Enter. 3. Select Wake Up on Alarm and press Enter. Then follow the instructions on the screen. 4. Press F10 to save changes and exit the Setup Utility program. Press Enter when prompted to confirm the exit.

  • Page 112: Exiting The Setup Utility Program

    2. From the Setup Utility program main menu, select Power. 3. Select Intelligent Cooling Engine (ICE). The Intelligent Cooling Engine (ICE) window is displayed. 4. Select ICE Thermal Alert. The ICE Thermal Alert window is displayed. 5. Select Enabled or Disabled as desired. 6.

  • Page 113: Chapter 8. Updating System Programs

    Utility program by starting your computer with a system-program-update disc or running a special update program from your operating system. Lenovo might make changes and enhancements to the POST and BIOS. When updates are released, they are available as downloadable files on the Lenovo Web site at http://www.lenovo.com. Instructions for using the POST and BIOS updates are available in a TXT file that is included with the update files.

  • Page 114: Updating (Flashing) The Bios From Your Operating System

    Updating (flashing) the BIOS from your operating system Note: Because Lenovo makes constant improvements to its Web sites, the Web page contents are subject to change without notice, including the contents referenced in the following procedure. To update (flash) the BIOS from your operating system, do the following: 1.

  • Page 115: Chapter 9. Preventing Problems

    Attention: Do not download updated device drivers from the Windows Update Web site. The device drivers provided on the Windows Web site have not been tested by Lenovo and using them might cause unexpected problems. Obtain updated device drivers from Lenovo.

  • Page 116: Using System Update

    The System Update program helps you keep the software on your computer up-to-date. Update packages are stored on Lenovo servers and can be downloaded from the Lenovo Support Web site. Update packages can contain applications, device drivers, BIOS flashes, or software updates. When the System Update...

  • Page 117: Cleaning Your Computer

    Cleaning your computer It is a good practice to clean your computer periodically to protect the surfaces and ensure trouble-free operation. CAUTION: Be sure to turn off the computer and monitor power switches before cleaning the computer and monitor screen. Computer Use only mild cleaning solutions and a damp cloth to clean the painted surfaces of the computer.

  • Page 118: Good Maintenance Practices

    A log book can help you or a Lenovo technician determine if a problem is related to change in hardware, change in software, or some other action that might have taken place.

  • Page 119: Chapter 10. Troubleshooting And Diagnostics

    Note: If you cannot correct the problem, have the computer serviced. For a list of service and support telephone numbers, refer to the Safety, Warranty, and Setup Guide that comes with your computer or go to the Lenovo Support Web site at http://www.lenovo.com/support/phone. Symptom...

  • Page 120: Troubleshooting Procedure

    See Chapter 11 “Getting information, help, and service” on page 125 for more information. • If you are unable to run the diagnostic program, contact the Lenovo Customer Support Center. See Chapter 11 “Getting information, help, and service” on page 125 for more information.

  • Page 121: Audio Problems

    1. Remove the new hardware option or software. If you must remove the computer cover to remove a hardware option, ensure that you review and follow the electrical safety information provided with your computer. For your safety, do not operate the computer with the cover removed. 2.

  • Page 122: Cd Problems

    Refer to the documentation that comes with the application or game for instructions on setting sound-card settings. • If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 125.

  • Page 123: Dvd Problems

    Note that on some models the startup sequence is permanently set and cannot be changed. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 125.
  • Page 124 • Close any open files, turn off the computer, and then restart the computer. • Try a lower screen resolution or color depth. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 125.

  • Page 125: Intermittent Problems

    • On computers that have a CD-ROM or CD-RW drive in addition to a DVD-ROM drive, ensure that the DVD disc is in the drive labeled “DVD”. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 125.
  • Page 126 See “Enabling or disabling a device” on page 97. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 125.

  • Page 127: Monitor Problems

    If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 125.

  • Page 128: Networking Problems

    Actions: • The monitor might be operating in a low-refresh rate display mode. Set the monitor to the highest, noninterlaced refresh rate supported by your monitor and the video controller in your computer. Attention: Using a resolution or refresh rate that is not supported by your monitor might damage it. Check the documentation that comes with your monitor to verify the supported refresh rates.
  • Page 129 Ethernet problems For Ethernet problems, select your symptom from the following list: • “Your computer cannot connect to the network” on page 117 • “The adapter stops working for no apparent reason” on page 117 • “If your computer is a Gigabit Ethernet model and you use a speed of 1000 Mbps, the connection fails or errors occur”...

  • Page 130: A Wireless Lan Problem

    Action: The network driver files may be corrupt or missing. Update the driver by referring to the “Solution” description for the procedure to ensure that the correct device driver is installed. The Wake on LAN feature is not working Symptom: The Wake on LAN (WOL) feature is not working. Actions: •...

  • Page 131: Option Problems

    Bluetooth, a PIM item sent from the Windows 7 or Windows 8 operating system might be saved as a file with the extension .contact. Option problems Use this information to diagnose problems with Lenovo hardware options that do not have their own troubleshooting information. Select your symptom from the following list: •...

  • Page 132: Performance And Lockup Problems

    If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 125.
  • Page 133 1. On the Windows 7 operating system, click Start ➙ Computer. On the Windows 8 operating system, open the Windows Explorer and click Computer. 2. Right-click your C drive entry and then click Properties. 3. Click Disk Cleanup. 4. A list of unnecessary file categories is displayed. Select each file category you want to delete, and then click OK.

  • Page 134: Printer Problems

    125. For step-by-step instructions on installing memory, see “Installing or replacing a memory module” on page 35. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 125.

  • Page 135: Software Problems

    • Ensure that the serial-port adapter, if you added one, is properly installed and firmly seated. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 125.

  • Page 136: Usb Problems

    • Reset the device by detaching and reattaching the USB connector. If these actions do not correct the problem, run the Lenovo Solution Center program to test the USB connector. If the USB device came with its own diagnostics, run those diagnostics against the USB device.

  • Page 137: Chapter 11. Getting Information, Help, And Service

    You can use the information in this section to access useful resources relating to your computing needs. Lenovo ThinkVantage Tools The Lenovo ThinkVantage Tools program guides you to a host of information sources and provides easy access to various tools to help you work more easily and securely.

  • Page 138: Lenovo Support Web Site

    Most computers come with a diagnostic program that help you identify hardware problems. You can also get the latest technical information and download device drivers and updates from Lenovo Support Web site at: http://www.lenovo.com/support...

  • Page 139: Using Other Services

    Service availability and service name might vary by country or region. For more information about these services, go to the Lenovo Web site at: http://www.lenovo.com...
  • Page 140 ThinkCentre User Guide...

  • Page 141: Appendix A. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.

  • Page 142: Trademarks

    Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo The Lenovo logo Rescue and Recovery ThinkCentre ThinkVantage Microsoft, Windows, and Windows Media are trademarks of the Microsoft group of companies. Intel, Intel Core, Celeron, and Pentium are trademarks of Intel Corporation in the U.S. and/or other countries.

  • Page 143: Appendix B. Regulatory Information

    • Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.
  • Page 144 Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B.

  • Page 145: Additional Regulatory Information

    All regulatory notices are available on the Lenovo Support Web site in electronic format. To access electronic copies of the documentation, go to http://www.lenovo.com/support and click User Guides and Manuals.
  • Page 146 ThinkCentre User Guide...

  • Page 147: Appendix C. Weee And Recycling Information

    Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. For information on recycling Lenovo products, go to: http://www.lenovo.com/recycling...

  • Page 148: Recycling Information For Brazil

    If you want to replace it with a new one, contact your place of purchase or ask for a repair service provided by Lenovo. If you have replaced it by yourself and want to dispose of the disused lithium battery, insulate it with vinyl tape, contact your place of purchase, and follow their instructions.

  • Page 149: Battery Recycling Information For The European Union

    Customer participation is important to minimize any potential effects of batteries and accumulators on the environment and human health due to the potential presence of hazardous substances. For proper collection and treatment, go to: http://www.lenovo.com/recycling Appendix C. WEEE and recycling information...
  • Page 150 ThinkCentre User Guide...

  • Page 151: Appendix D. Restriction Of Hazardous Substances Directive (Rohs)

    Appendix D. Restriction of Hazardous Substances Directive (RoHS) China RoHS Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment (EEE). Ukraine RoHS © Copyright Lenovo 2012...

  • Page 152: India Rohs

    India RoHS RoHS compliant as per E-Waste (Management & Handling) Rules, 2011. ThinkCentre User Guide...

  • Page 153: Appendix E. Energy Star Model Information

    For more information about ENERGY STAR, go to: http://www.energystar.gov Lenovo encourages you to make efficient use of energy an integral part of your day-to-day operations. To help in this endeavor, set the following power-management features to take effect when your computer has been inactive for a specified duration: Table 3.
  • Page 154 ThinkCentre User Guide...

  • Page 155: Index

    DisplayPort connector warranty documentation, using Input/Output (I/O) features drivers, device installing © Copyright Lenovo 2012...
  • Page 156 Power-On, Password programs, updating system purchasing additional services keyboard connector keyboard, replacing rear connectors rear WiFi antenna, installing, removing recovering Lenovo Solution Center from a POST/BIOS update failure Lenovo ThinkVantage Tools software Lenovo Welcome recovery locating components boot-block operations, backup and...
  • Page 157 Setup Utility VGA monitor connector video subsystem viewing and changing settings warranty information WiFi units, WiFi adapter card, WiFi card module, WiFi antenna cable, replacing workspace, backup and recovery © Copyright Lenovo 2012...
  • Page 158 ThinkCentre User Guide...

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