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HP Carrier-grade cc2300 Product Manual page 5

User information and service guide - hp carrier-grade server cc3310
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FRU/SDR Load Utility Description .............................................................................................................59
How to Use the FRU/SDR Load Utility ...................................................................................................59
Setting a System Asset Tag .........................................................................................................................62
Installing a Service Partition.......................................................................................................................62
Saving and Restoring the System Configuration .......................................................................................63
Using the Intel Server Management (ISM) ................................................................................................65
Installing Intel Server Management........................................................................................................65
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Basic I/O Configuration Information ......................................................................................66
Introduction...................................................................................................................................................66
COM1/2 Ports................................................................................................................................................66
RJ-45 Serial Ports.........................................................................................................................................66
Connecting a Serial Console .....................................................................................................................67
Serial Console Redirection........................................................................................................................69
NIC1/2 Ports..................................................................................................................................................69
Intel RAID Controller SRCZCR Tips .......................................................................................................69
RAID Devices ................................................................................................................................................71
PCI SCSI Cards ............................................................................................................................................71
Internal SCSI Hard Drive Address Settings ..............................................................................................71
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Solving Problems .........................................................................................................................73
Introduction...................................................................................................................................................73
Resetting the System....................................................................................................................................73
Initial System Startup..................................................................................................................................73
Running New Application Software ............................................................................................................74
After the System Has Been Running Correctly..........................................................................................74
More Problem Solving Procedures...............................................................................................................74
Preparing the System for Diagnostic Testing..........................................................................................75
Monitoring POST.......................................................................................................................................75
Confirming Loading of the Operating System.........................................................................................75
Specific Problems and Corrective Actions...................................................................................................75
Power Light Does Not Light .....................................................................................................................75
No Characters Appear on Screen .............................................................................................................76
Characters Are Distorted or Incorrect .....................................................................................................76
Server Cooling Fans Do Not Rotate Properly..........................................................................................76
CD-ROM Drive Activity Light Does Not Light........................................................................................77
Problems With Application Software .......................................................................................................77
Bootable CD-ROM Is Not Detected ..........................................................................................................77
Problems with Network................................................................................................................................77
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Technical Reference....................................................................................................................79
Server Board Jumpers..................................................................................................................................79
System Fault LEDs ......................................................................................................................................80
Diagnostic LEDs ...........................................................................................................................................80
Part I
HP cc3310 Carrier Grade Server Product Guide
Part I: User's Guide
5

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