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Toshiba mini NB250 series User Manual

Toshiba mini NB250 series User Manual

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User's Manual
TOSHIBA mini NB250 series
computers.toshiba-europe.com

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  • Page 1 User's Manual TOSHIBA mini NB250 series computers.toshiba-europe.com...
  • Page 2 TOSHIBA mini NB250 series Copyright © 2010 by TOSHIBA Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of TOSHIBA. No patent liability is assumed, with respect to the use of the information contained herein.
  • Page 3: Working Environment

    This product is carrying the CE-Mark in accordance with the related European Directives. Responsible for CE-Marking is TOSHIBA Europe GmbH, Hammfelddamm 8, 41460 Neuss, Germany. The complete and official EU Declaration of Conformity can be found on TOSHIBA’s web site http://epps.toshiba-teg.com on the Internet.
  • Page 4 For more detailed information about the collection and recycling programmes available in your country, please visit our website (http://eu.computers.toshiba-europe.com) or contact your local city office or the shop where you purchased the product. User’s Manual...
  • Page 5 The new European Union (EU) chemical regulation, REACH (Registration, Evaluation, Authorization and Restriction of Chemicals), entered into force on 1 June 2007. TOSHIBA will meet all REACH requirements and is committed to provide our customers with information about the chemical substances in our products according to REACH regulation.
  • Page 6: Following Information Is Only For Turkey

    TOSHIBA mini NB250 series Following information is only for Turkey: ■ Compliant with EEE Regulations: TOSHIBA meets all requirements of Turkish regulation 26891 "Restriction of the use of certain hazardous substances in electrical and electronic equipment". ■ The number of possible pixel failures of your display is defined according to ISO 13406-2 standards.
  • Page 7 ENERGY STAR logo on the computer and the following information applies. TOSHIBA is a partner in the ENERGY STAR Program and has designed this computer to meet the latest ENERGY STAR guidelines for energy efficiency.
  • Page 8: Table Of Contents

    Special features ......... . 1-6 TOSHIBA Value Added Package ......1-8 Utilities and Applications.
  • Page 9 TOSHIBA Disc Creator ........
  • Page 10 TOSHIBA support ........
  • Page 11: Manual Contents

    This manual tells how to set up and begin using your TOSHIBA mini NB250 series computer. It also provides detailed information on configuring your computer, basic operations and care, using optional devices and troubleshooting.
  • Page 12 TOSHIBA mini NB250 series Chapter 6, Power and Power-up Modes, gives details on the computer’s power resources and battery save modes. Chapter 7, HW Setup and Passwords, explains how to configure the computer using the HW Setup program. It also tells how to set a password.
  • Page 13 TOSHIBA mini NB250 series Key operation Some operations require you to simultaneously use two or more keys. We identify such operations by the key top symbols separated by a plus sign (+). For example, CTRL + C means you must hold down CTRL and at the same time press C.
  • Page 14: General Precautions

    TOSHIBA mini NB250 series General Precautions TOSHIBA computers are designed to optimize safety, minimize strain and withstand the rigors of portability. However, certain precautions should be observed to further reduce the risk of personal injury or damage to the computer.
  • Page 15 TOSHIBA mini NB250 series Creating a computer-friendly environment Place the computer on a flat surface that is large enough for the computer and any other items you are using, such as a printer. Leave enough space around the computer and other equipment to provide adequate ventilation.
  • Page 16: Instruction Manual For Safety And Comfort

    TOSHIBA mini NB250 series Mobile phones Please be aware that the use of mobile phones can interfere with the audio system. The operation of the computer will not be impaired in any way, but it is recommended that a minimum distance of 30cm is maintained between the computer and a mobile phone that is in use.
  • Page 17: Introduction

    Some of the features described in this manual may not function properly if you use an operating system that was not pre-installed by TOSHIBA. Equipment checklist Carefully unpack your computer, taking care to save the box and packaging materials for future use.
  • Page 18: Features

    Introduction ■ TOSHIBA ConfigFree ■ TOSHIBA Disc Creator ■ TOSHIBA DVD PLAYER (Is preinstalled with some models) ■ TOSHIBA Face Recognition (Is preinstalled with some models) ■ TOSHIBA Value Added Package ■ TOSHIBA Bulletin Board ■ TOSHIBA ReelTime ■ TOSHIBA Recovery Media Creator ■...
  • Page 19 2GB memory module can be installed in the computer's memory slot. This computer can be equipped with an optional 2GB memory module validated by TOSHIBA. Video RAM Video RAM capacity is shared with main memory with the proportion being allocated using Dynamic Video Memory Technology.
  • Page 20: Pointing Device

    Introduction Pointing Device Built-in Touch Pad The integrated Touch Pad and control buttons in the palm rest allow control of the on-screen pointer and support functions such as the scrolling of windows. Power Battery pack The computer is powered by one rechargeable lithium-ion battery pack.
  • Page 21 You can use it for video chatting or video conferences using a communication tool such as Windows Live Messenger. TOSHIBA Web Camera Application will help you to add various video effects to your video or photograph.
  • Page 22: Special Features

    Special features The following features are either unique to TOSHIBA computers or are advanced features which make the computer more convenient to use. Access each function using the following procedures. *1 To access the Power Options, click Start...
  • Page 23 Introduction HDD automatic power This feature automatically cuts off power to the hard disk drive when it is not accessed for a specified time, with power being restored when the hard disk drive is next accessed. This can be specified in the Power Options. System automatic This feature automatically shuts down the system Sleep/Hibernation...
  • Page 24: Toshiba Value Added Package

    TOSHIBA Value Added Package TOSHIBA Flash Cards The TOSHIBA Flash Cards provide a quick way to modify selected system functions and to launch applications. ■...
  • Page 25: Utilities And Applications

    You may not have all the utilities or applications listed below depending on the model you purchased. TOSHIBA ConfigFree TOSHIBA ConfigFree is a suite of utilities that improve the ease and control of communication devices and network connections, help in the...
  • Page 26: Options

    PC3-8500 (DDR3-1066) or compatible 1GB or 2GB memory module can be installed in the computer's memory slot. This computer can be equipped with an optional 2GB memory module validated by TOSHIBA. The available optional memory depends on the authorization situation of TOSHIBA. Battery Pack An additional battery pack can be purchased for use as either a spare or replacement.
  • Page 27: Chapter 2 The Grand Tour

    The Grand Tour Chapter 2 The Grand Tour This chapter identifies the various components of your computer. Become familiar with each component before you operate the computer. Front with the display closed The following figure shows the computer’s front with its display panel in the closed position.
  • Page 28: System Indicators

    The Grand Tour System indicators The LED system indicators for specific computer operations glow when those operations are in progress. System indicators Wireless The Wireless communication indicator glows communication amber when the Wireless LAN function is turned on. Only some models are equipped with Wireless LAN function.
  • Page 29: Left Side

    The Grand Tour Left side The following figure shows the computer's left side. 1. External monitor port 4. Headphone jack 2. Thermal vent holes 5. LAN jack 3. Microphone jack 6. Universal Serial Bus(USB2.0) port The left side of the computer External monitor port This port allows you to connect an external monitor to the computer.
  • Page 30: Right Side

    The Grand Tour Universal Serial Bus The Universal Serial Bus port, which complies (USB 2.0) port with the USB 2.0 standard, is provided on the left hand side of the computer. Keep foreign metal objects, such as screws, staples and paper clips, out of the USB connectors.
  • Page 31: Back Side

    The Grand Tour Back side Figure below shows the computer’s back side. The computer’s back side Underside The following figure shows the underside of the computer. You should ensure that the display is closed before the computer is turned over to avoid causing any damage.
  • Page 32 The Grand Tour Memory module slot The memory module slot is located here. The memory module slot allows for the replacement with an additional memory module. Please refer to the Additional memory module section in Chapter 8, Optional Devices for more information.
  • Page 33: Front With The Display Open

    The Grand Tour Front with the display open This section shows the computer with the display panel open. In order to open the display, lift the display panel up and position it at a comfortable viewing angle for you. 1. Web Camera LED 5.
  • Page 34 You can use it for video chatting or video conferencing using a communication tool such as Windows Live Messenger. TOSHIBA Web Camera Application will help you to add various video effects to your video or photograph.
  • Page 35: Ac Adaptor

    The Grand Tour Keyboard indicators When the CAPS LOCK indicator glows, the keyboard will produce capitals when any letter is typed. 1. CAPS LOCK indicator Keypad indicators CAPS LOCK This indicator glows green when letter keys are locked into their uppercase format. AC adaptor The AC adaptor can automatically adjust to any voltage ranging from 100 to 240 volts and to a frequency of either 50 or 60 hertz, enabling you to use...
  • Page 36 Always use the TOSHIBA AC adaptor that was included with your computer, or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury.
  • Page 37: Chapter 3 Getting Started

    Getting Started Chapter 3 Getting Started This chapter provides basic information to start using your computer. It covers the following topics: ■ All users should be sure to read the section Starting up for the first time. ■ Be sure to read the enclosed Instruction Manual for Safety and Comfort for information on the safe and proper use of this computer.
  • Page 38: Connecting The Ac Adaptor

    ■ Always use the TOSHIBA AC adaptor that was included with your computer or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury.
  • Page 39 Getting Started 1. Connect the power cord to the AC adaptor. Connecting the power cord to the AC adaptor (2-pin plug) Connecting the power cord to the AC adaptor (3-pin plug) Either a 2-pin or 3-pin adaptor/cord will be included with the computer depending on the model.
  • Page 40: Opening The Display

    Getting Started Opening the display The display panel can be opened to a wide range of angles for optimal viewing. While holding down the palm rest with one hand so that the main body of the computer is not raised, slowly lift the display panel - this will allow the angle of the display panel to be adjusted to provide optimum clarity.
  • Page 41: Turning On The Power

    Getting Started ■ When opening the panel, please be careful not to force it beyond the point where it moves easily. ■ Be careful not to open the display panel too far as this could put stress on the display panel’s hinges and cause damage. ■...
  • Page 42: Starting Up For The First Time

    Getting Started 1. Power button Turning on the power Starting up for the first time ® The Windows 7 Welcome screen will be the first screen displayed when you turn on the power. Follow the on-screen instructions on each screen in order to properly install the operating system.
  • Page 43: Turning Off The Power

    Getting Started Turning off the power The power can be turned off in one of three modes, either Shut Down Mode, Hibernation Mode or Sleep Mode. Shut Down Mode When you turn off the power in Shut Down Mode no data will be saved and the computer will boot to the operating system's main screen the next time it is turned on.
  • Page 44: Executing Sleep Mode

    Getting Started ■ Before entering Sleep Mode, be sure to save your data. ■ Do not install or remove a memory module while the computer is in Sleep Mode. The computer or the memory module could be damaged. ■ Do not remove the battery pack while the computer is in Sleep Mode (unless the computer is connected to an AC power source).
  • Page 45: Hibernation Mode

    Getting Started When you turn the power back on, you can continue where you left when you shut down the computer. ■ When the computer is in Sleep Mode, the power indicator will blink amber. ■ If you are operating the computer on battery power, you can lengthen the overall operating time by turning it off into Hibernation Mode - Sleep Mode will consume more power while the computer is off.
  • Page 46: Restarting The Computer

    Getting Started Starting Hibernation Mode You can also enable Hibernation Mode by pressing FN + F4 - please refer to Chapter 5, Keyboard, for further details. To enter Hibernation Mode, follow the steps below. 1. Click Start. 2. Point to the arrow icon ( ) and then select Hibernate from the menu.
  • Page 47: System Recovery Options

    Getting Started System Recovery Options A hidden partition is allocated on the hard disk drive for the System Recovery Options. This partition stores files which can be used to repair the system in the event of a problem. The System Recovery Options feature will be unusable if this partition is deleted.
  • Page 48: Creating Recovery Media

    Getting Started Creating Recovery Media This section describes how to create Recovery Media. ■ You can use DVD media when you connect the external ODD. ■ Be sure to connect the AC adaptor when you create Recovery Media. ■ Be sure to close all other software programs except the Recovery Media Creator.
  • Page 49 Getting Started Restoring the pre-installed software from the Recovery hard disk drive A portion of the total hard disk drive space is configured as a hidden recovery partition. This partition stores files which can be used to restore pre-installed software in the event of a problem. If you subsequently set up your hard disk drive again, do not change, delete or add partitions in a manner other than specified in the manual, otherwise you may find that space for the required software is not available.
  • Page 50 Getting Started 3. While holding down F12 key on the keyboard, turn on your computer - when TOSHIBA Leading Innovation>>> appears, release the F12 key. 4. Use the up and down cursor keys to select either "optical disc drive" or "USB Flash Memory"...
  • Page 51: Chapter 4 Operating Basics

    Operating Basics Chapter 4 Operating Basics This chapter describes the basic operations of your computer and highlights the precautions that should be taken when using it. Using the Touch Pad To use the Touch Pad, simply touch and move your fingertip across it in the direction you want the on-screen pointer to go.
  • Page 52: Toshiba Disc Creator

    TOSHIBA Disc Creator cannot record in packet format. ■ You might not be able to use the "Disc Backup" function of TOSHIBA Disc Creator to back up a DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R (Double Layer) or DVD+RW disc that was made with other software on a different optical media recorder.
  • Page 53: Data Verification

    DVD-ROM and DVD-ROM / CD-R/RW drives cannot read this added data regardless of the operating system. ■ TOSHIBA Disc Creator does not support recording to DVD-RAM discs - to achieve this you should use Windows Explorer or another similar utility.
  • Page 54: Using The Web Camera

    Operating Basics Using the web camera Built-in web camera is provided with some models. This section describes the bundled webcam utility, which can capture still and video images. The web camera will auto-run when Windows starts. Ensure that you remove the protective plastic film that covers the Web Camera before using it.
  • Page 55: Using Toshiba Web Camera Application

    Operating Basics Using TOSHIBA Web Camera Application TOSHIBA Web Camera Application is pre-configured to start when you turn ® on Windows 7; if you need to restart it go to Start All Programs TOSHIBA Utilities Web Camera Application. 4. Video Recording 1.
  • Page 56: Using The Microphone

    Operating Basics Using the microphone You can use the built-in or an external microphone that connects to the microphone jack to record monaural sounds into your applications. It can also be used to issue voice commands to applications that support such functions.
  • Page 57: Lan

    ■ TOSHIBA is not liable for the loss of data due to eavesdropping or illegal access through the wireless LAN and the damage thereof. Wireless communication indicator The wireless communication indicator shows the status of the computer's wireless communication functions.
  • Page 58: Lan Cable Types

    Operating Basics LAN cable types The computer must be configured properly before connecting to a LAN. Logging onto a LAN using the computer's default settings could cause a malfunction in LAN operation. Check with your LAN administrator regarding set-up procedures. If you are using Fast Ethernet LAN (100 megabits per second, 100BASE- TX), be sure to connect with a CAT5 cable or higher.
  • Page 59: Cleaning The Computer

    Operating Basics Disconnecting the LAN cable To disconnect the LAN cable, follow the steps as detailed below: 1. Pinch the lever on the connector in the computer’s LAN jack and pull out the connector. 2. Disconnect the cable from the LAN hub or router in the same manner. Check with your LAN administrator and hardware or software vendor before disconnecting from the hub.
  • Page 60: Moving The Computer

    Operating Basics Moving the computer While the computer is designed for rugged durability you should exercise a few simple precautions when moving it in order to help ensure trouble-free operation. ■ Make sure all disk activity has ended before moving the computer - check that the HDD and other indicators on the front of the computer are off.
  • Page 61: Chapter 5 The Keyboard

    The Keyboard Chapter 5 The Keyboard The computer's keyboard layouts are compatible with a 104/105-key enhanced keyboard - by pressing some keys in combination, all of the 104/105-key enhanced keyboard functions can be performed on the computer. The number of keys available on your keyboard will depend on which country/region your computer is configured for, with keyboards being available for numerous languages.
  • Page 62: Function Keys: F1

    Soft keys: FN key combinations The FN (function) is unique to TOSHIBA computers and is used in combination with other keys to form soft keys. Soft keys are key combinations that enable, disable or configure specific features.
  • Page 63: Hot Keys

    The Keyboard Press FN + F10 or FN + F11 to access the computer's integrated keypad. When activated, the keys with grey markings on their bottom edge become either numeric keypad keys (FN + F11) or cursor control keys (FN + F10). Please refer to the Keypad overlay section in this chapter for more...
  • Page 64 The Keyboard Hibernate: Pressing FN + F4 switches the system to Hibernation mode. Output: Pressing FN + F5 changes the active display device. Brightness (Down): Pressing FN + F6 decreases the computer's display panel brightness in individual steps. Brightness (Up): Pressing FN + F7 increases the computer's display panel brightness in individual steps.
  • Page 65: Windows Special Keys

    Volume up: Pressing FN + 4 to increase the volume in increments. FN Sticky key You can use the TOSHIBA Accessibility Utility to make the FN key sticky, that is, you can press it once, release it, and then press an "F Number"...
  • Page 66: Keypad Overlay

    The Keyboard Keypad overlay Your computer's keyboard does not have a separate numeric keypad but includes a numeric keypad overlay which functions like one - this is located in the center of the keyboard with the relevant keys having grey letters at their front edge.
  • Page 67: Generating Ascii Characters

    The Keyboard Temporarily using normal keyboard (overlay on) While using the overlay, you can temporarily access the normal keyboard functions without having to turn the overlay off: 1. Hold FN and press any other key - this key will operate as if the overlay were off.
  • Page 68: Chapter 6 Power And Power-Up Modes

    Power and Power-up Modes Chapter 6 Power and Power-up Modes The computer's power resources include the AC adaptor and internal batteries. This chapter gives details on making the most effective use of these resources including charging and changing batteries, tips for saving battery power, and power-up modes.
  • Page 69: Power Indicators

    Power and Power-up Modes Power on Power off (no operation) AC adaptor Battery charge • Operates is above low • LED: Battery off connected battery trigger DC IN off point Battery charge • Operates is below low • LED:Battery off battery trigger DC IN off point...
  • Page 70: Battery Types

    Power and Power-up Modes DC IN indicator Check the DC IN indicator to determine the power status with the AC adaptor connected - the following indicator conditions should be noted: Green Indicates the AC adaptor is connected and is correctly supplying power to the computer. No light Under any other conditions, the indicator does not light.
  • Page 71: Care And Use Of The Battery Pack

    Press <F1> to resume, <F2> to Setup. The computer's RTC battery is a lithium battery and should be replaced only by your dealer or by a TOSHIBA service representative. The battery can explode if not properly replaced, used, handled or disposed of.
  • Page 72: Charging The Batteries

    The battery pack is lithium ion battery, which can explode if not replaced, used, handled or disposed of properly. Dispose of the battery as required by local ordinances or regulations. Use only batteries recommended by TOSHIBA as replacements. ■ Charge the battery pack only in an ambient temperature between 5 and 35 degrees Celsius.
  • Page 73: Battery Charging Notice

    Power and Power-up Modes Time The following table shows the approximate time required to fully charge a discharged battery. Battery type Power on Power off Battery Pack (3 cell) about 12 or longer about 4 or longer Battery Pack (6 cell) about 12 or longer about 6 or longer RTC battery...
  • Page 74: Monitoring Battery Capacity

    Power and Power-up Modes Monitoring battery capacity Remaining battery power can be monitored in Power Options. ■ You should wait at least 16 seconds after turning on the computer before trying to monitor the remaining operating time. This is because the computer needs this time to check the battery's remaining capacity and then calculate the remaining operating time, based on this together with the current power consumption.
  • Page 75: Retaining Data With Power Off

    Power and Power-up Modes Retaining data with power off When you turn off your computer with fully charged batteries, the batteries retain data for the following approximate time periods. Battery type State and Retention Time Battery pack 1 day for 6 cell, 0.5 day for 3 cell (Sleep mode) 60 days for 6 cell, 30 days for 3 cell (shut down mode)
  • Page 76: Replacing The Battery Pack

    Power and Power-up Modes Replacing the battery pack Please be aware that the battery pack is classified as a consumable item. The operating life of the battery pack will gradually reduce through repeated charging and discharging, and will need to be replaced when it reaches the end of its operating life.
  • Page 77 Power and Power-up Modes 1. Battery safety lock 3. Battery pack 2. Battery release latch Releasing the battery pack (1) 6. Slide and hold the battery release latch (1) to disengage the battery pack and then remove it from the computer (2). Releasing the battery pack (2) User’s Manual 6-10...
  • Page 78: Power-Up Modes

    Power and Power-up Modes To install a battery, follow the steps as detailed below: 1. Insert the battery pack as far as it will go into the computer (1). 2. Ensure that the battery pack is securely in place and the battery safety lock (2) is in its position.
  • Page 79: System Auto Off

    Power and Power-up Modes Hot keys You can use the FN + F3 hot key to enter Sleep Mode or FN + F4 to enter Hibernation Mode - please refer to Chapter 5, The Keyboard for further details. Panel power on/off You can set up your computer so that power is turned off automatically when you close the display panel, and turned on again when you open it.
  • Page 80: Chapter 7 Hw Setup And Passwords

    TOSHIBA HW Setup allows you to configure settings for General, Password, Display, Boot Priority, Keyboard, USB, LAN. If the supervisor password is set, access to the TOSHIBA HW Setup program can be prevented when the user password is used to log on to the computer.
  • Page 81: User Password

    HW Setup and Passwords Setup This field displays BIOS Version and date. When finish BIOS update, please restart your computer and press F2 into BIOS setup manual and load BIOS default one time. Password User Password This option allows you to set or reset the user password for power on. Not Registered Changes or remove the password.
  • Page 82: Boot Priority

    HW Setup and Passwords If you enter the password incorrectly three times in a row, the computer will shut down. You will not be able to access the password option in the HW Setup. In this case you must turn the power off and back on to retry the procedure. 4.
  • Page 83: Wireless Communication Switch

    HW Setup and Passwords Legacy USB Support Use this option to enable or disable USB Legacy Emulation. If your operating system does not support USB, you can still use a USB mouse and keyboard by setting the USB Legacy Emulation item to enabled. Enabled Enables the USB Legacy Emulation.
  • Page 84: Chapter 8 Optional Devices

    Optional Devices Chapter 8 Optional Devices Optional devices can expand the computer's capabilities and its versatility. This chapter describes the connection or installation of the following devices: To connect optional devices (such as USB device or External monitor) to the computer, be sure to check the shape and orientation of the connector before connecting.
  • Page 85: Bridge Media Slot

    Optional Devices Bridge media slot The computer is equipped with a Bridge media slot that can accommodate some kinds of memory media with various memory capacities so that you can easily transfer data from devices, such as digital cameras and Personal Digital Assistants.
  • Page 86: Additional Memory Module

    Optional Devices ■ The maximum capacity of SD memory cards is 2GB. The maximum capacity of SDHC memory cards is 32G. Card Type Capacities 8MB, 16MB, 32MB, 64MB, 128MB, 256MB, 512MB, 1GB, 2GB SDHC 4GB, 8GB, 16GB, 32GB MultiMediaCard Capacities Card Type 4MB, 8MB, 16MB, 32MB, 64MB, 128MB, 256MB, 512MB, 1GB, 2GB...
  • Page 87 Optional Devices ■ Use only memory modules approved by TOSHIBA. ■ Do not try to install or remove a memory module under the following conditions. a. The computer is turned on. b. The computer was shut down in either Sleep or Hibernation Mode.
  • Page 88 Optional Devices 1. Memory module cover Removing the memory module cover 4. Align the notch of the memory module with that of the memory module slot and gently insert the module into the slot at about a 30 degree angle before gently pressing until the latches on either side snap into place.
  • Page 89: Removing A Memory Module

    Optional Devices 5. Seat the memory module cover in place and secure it with one screw. Take care to ensure that the memory module cover is firmly closed. 1. Memory module cover 2. Screw Seating the memory module cover 6. Install the battery pack - refer to Replacing the battery pack section in Chapter 6,...
  • Page 90: Battery Packs

    Optional Devices Battery Packs You can increase the portability of the computer with additional battery packs so that, if you're away from an AC power source and your battery runs low, you can replace it with a freshly charged battery. Please refer to Chapter 6, Power and Power-up Modes for further information.
  • Page 91: Security Lock

    Optional Devices Do not disconnect the external monitor while in Sleep or Hibernation Mode. Turn off the computer before disconnecting the external monitor. When displaying desktop at external analog monitor, desktop is sometimes displayed on the center of the monitor with black bars around desktop (with small size).
  • Page 92: Troubleshooting

    Troubleshooting Chapter 9 Troubleshooting TOSHIBA designed the computer for durability. However, should problems occur, following the procedures in this chapter can help to determine the cause. All readers should become familiar with this chapter. Knowing what might go wrong can help prevent problems from occurring.
  • Page 93: Analyzing The Problem

    Troubleshooting ■ Inspect all connecting cables for loose wires and all connectors for loose pins. ■ Check that your diskette is correctly inserted and that the diskette’s write protect tab is correctly set. Make notes of your observations and keep them in a permanent error log. This will help you describe your problems to your dealer.
  • Page 94: Hardware And System Checklist

    When the computer starts up, the self-test will be run automatically, and the following will be displayed: TOSHIBA Leading Innovation>>> This message remains on the screen for a few seconds. If the self test is successful, the computer tries to load the operating system.
  • Page 95: Overheating Power Down

    Troubleshooting Power When the computer is not plugged into an AC adaptor, the battery pack is the primary power source. However, your computer has a number of other power resources, including intelligent power supply and Real Time Clock battery. These resources are interrelated and any one could affect apparent power problems.
  • Page 96 Troubleshooting Problem Procedure Battery doesn’t If the battery is completely discharged, it will not charge when the AC begin charging immediately. Wait a few minutes. adaptor is attached If the battery still does not charge, make sure the (Battery indicator outlet is supplying power.
  • Page 97: Hard Disk Drive

    Troubleshooting Keyboard Keyboard problems can be caused by your setup configuration. For more information refer to Chapter 5, The Keyboard and Chapter 7, HW Setup Passwords. Problem Procedure Some letter keys Check that the numeric keypad overlay is not produce numbers selected.
  • Page 98: Touch Pad

    Troubleshooting Problem Procedure Slow performance The files on the hard disk drive may be fragmented - in this instance you should run the disk defragmentation utility to check the condition of your files and the hard disk drive. Please refer to the operating system's documentation or online Help File for further information on operating and using the defragmentation utility.
  • Page 99: Usb Mouse

    Troubleshooting USB mouse Problem Procedure On-screen pointer The system might be busy. If the pointer is does not respond to shaped as an hourglass, wait for it to resume its mouse operation normal shape and try again to move it. Make sure the mouse is properly connected to the USB port.
  • Page 100: Sound System

    Troubleshooting External Monitor Refer also to Chapter 8, Optional Devices, and to your monitor’s documentation. Problem Procedure Monitor does not turn Make sure that the external monitor’s power switch is on. Confirm that the external monitor’s power cable is plugged into a working power outlet.
  • Page 101 Troubleshooting Sleep/Hibernation Problem Procedure The system will not Is Audio Player open? The system might not enter sleep/ enter sleep/hibernation, if Audio Player is either hibernation playing a selection or finished playing a selection. Close Audio Player before you select sleep/hibernation.
  • Page 102: Toshiba Support

    They are your best resource for current information and support. Where to write If you are still unable to solve the problem and suspect that it is hardware related, write to TOSHIBA at the location listed in the enclosed warranty booklet or visit http://www.toshiba-europe.com on the Internet.
  • Page 103: Chapter 10 Legal Footnotes

    For optimum performance, use your computer product only under recommended conditions. Read additional restrictions in your product documentation. Contact Toshiba technical service and support, refer to TOSHIBA support section in chapter 9, Troubleshooting for more information.
  • Page 104: Memory (Main System)*2

    Published battery life numbers are achieved on select models and configurations tested by Toshiba at the time of publication. Recharge time varies depending on usage. Battery may not charge while computer is consuming full power.
  • Page 105: Graphics Processor Unit (Gpu)

    Legal Footnotes Graphics Processor Unit (GPU) Graphics processor unit (GPU) performance may vary depending on product model, design configuration, applications, power management settings and features utilized. GPU performance is only optimized when operating in AC power mode and may decrease considerably when operating in battery power mode.
  • Page 106: Specifications

    Specifications Appendix A Specifications This appendix summarizes the computer’s technical specifications. Physical Dimensions Size With 3 cell Battery 263.0 (w) × 192.3 (d) × 25.4 (front) × 30.8 (rear) millimeters (not including parts that extend beyond the main body) With 6 cell Battery 263.0 (w) × 211.5 (d) × 25.4 (front) × 30.8 (rear) millimeters (not including parts that extend beyond the main body) Environmental requirements...
  • Page 107: Display Controller

    Display Controller Appendix B Display Controller Display controller The display controller interprets software commands into hardware commands that turn particular pixels on or off. A high-resolution external monitor connected to the computer can display up to 1600 horizontal and 1200 vertical pixels at up to 16M colors. The display controller also controls the video mode, which uses industry standard rules to govern the screen resolution and the maximum number of colors that can be displayed on screen.
  • Page 108: Wireless Lan

    Wireless LAN Appendix C Wireless LAN This appendix is intended to help you get your Wireless LAN network up and running, with a minimum of parameters. Card Specifications Form Factor ■ Half-Sized Mini Card Compatibility ■ IEEE 802.11 Standard for (Revision B and G) Wireless LANS ■...
  • Page 109 Subject to the radio regulations that apply in your country/region, your Wireless LAN card may support a different set of 2.4 GHz channels. Consult your Authorized Wireless LAN or TOSHIBA Sales office for infor- mation about the radio regulations that apply in your country/region.
  • Page 110: Certification Agencies

    AC Power Cord and Connectors Appendix D AC Power Cord and Connectors The AC input plug of power cord must be compatible with various interna- tional AC power outlets. Power cords need to meet the local standards and the specifications listed as below: Length: Minimum 1.7 meters Wire size:...
  • Page 111 AC Power Cord and Connectors The following illustrations show the plug shapes for USA, Australia Canada, United Kingdom, Europe, and China. United Kingdom UL approved BS approved Australia Europe AS approved Approved by the appropriate agency Canada China CSA approved CCC approved User’s Manual...
  • Page 112: If Your Computer Is Stolen

    What is your address, phone, and fax number? To register the theft on paper, please follow these procedures: ■ Fill in the TOSHIBA Theft Registration form (or a copy of it) below. ■ Attach a copy of your receipt showing where your computer was purchased.
  • Page 113: Toshiba Theft Registration

    If your computer is stolen TOSHIBA Theft Registration Send to: TOSHIBA Europe GmbH Technical Service and Support Blumenstrasse 26 93055 Regensburg Germany Fax number: +49 (0) 941 7807 921 Country stolen: Machine type: (e.g. TOSHIBA mini NB250 series) Model number: (e.g.
  • Page 114 Glossary Glossary The terms in this glossary cover topics related to this manual. Alternate naming is included for reference. Abbreviations AACS: advanced access content system AC: Alternating current ACPI: Advanced Configuration and Power Interface ASCII: American Standard Code for Information Interchange BIOS: basic input/output system bps: bits per second CD: compact disc...
  • Page 115 Glossary GB: gigabyte HDD: hard disk drive HD+: High Definition Plus IDE: integrated drive electronics IEEE: Institute of Electrical and Electronics Engineers I/O: input/output IrDA: Infrared Data Association IRQ: interrupt request KB: kilobyte LAN: local area network LCD: liquid crystal display LED: light emitting diode MB: megabyte MMC: multi media card...
  • Page 116 Glossary adaptor: A device that provides a compatible connection between two units. For example, the computer's internal display adapter receives information from the software and translates it into images on the screen. An adapter can take a number of forms, from a microprocessor to a simple connector: An intelligent adapter (one that is capable of doing some processing) may also be called a controller.
  • Page 117 Glossary boot disk: See system disk. boot: Short for bootstrap. A program that starts or restarts the computer. The program reads instructions from a storage device into the computer’s memory. bootable disk: See system disk. bps: Bits per second. Typically used to describe the data transmission speed of a modem.
  • Page 118 Glossary co-processor: A circuit built into the processor that is dedicated to intensive math calculations. cold start: Starting a computer that is currently off (turning on the power). COM1, COM2, COM3 and COM4: The names assigned to the serial and communication ports.
  • Page 119 Glossary delete: To remove data from a disk or other data storage device. Synonymous with erase. device driver: A program (called a "driver") that permits a computer to communicate with a device. dialog box: A window that accepts user input to make system settings or record other information.
  • Page 120 A removable disk that stores magnetically encoded data. Fn-esse: A TOSHIBA utility that lets you assign functions to hot keys. folder: An icon in Windows used to store documents or other folders. format: The process of readying a blank disk for its first use. Formatting establishes the structure of the disk that the operating system expects before it writes files or programs onto the disk.
  • Page 121 Glossary gigabyte (GB): A unit of data storage equal to 1024 megabytes. See also megabyte. graphics: Drawings, pictures, or other images, such as charts or graphs, to present information. hard disk drive (HDD): An electromechanical device that reads and writes a hard disk.
  • Page 122 Glossary interface: 1) Hardware and/or software components of a system used specifically to connect one system or device to another. 2) To physically connect one system or device to another to exchange information. 3) The point of contact between user, the computer, and the program, for example, the keyboard or a menu.
  • Page 123 Glossary memory: Typically refers to the computer's main memory, where programs are run and data is temporarily stored and processed. Memory can be volatile and hold data temporarily, such as RAM, or it can be nonvolatile and hold data permanently, such as ROM. A computer's main memory is RAM.
  • Page 124 The electrical connection through which the computer sends and receives data to and from devices or other computers. Power Saver: A TOSHIBA utility that lets you set the parameters for various power-saving functions. program: A set of instructions a computer can execute that enables it to achieve a desired result.
  • Page 125 A Class A device is sufficient for office use. Class B provides a more stringent classification for home equipment use. TOSHIBA portable computers comply with Class B computing device regulations. Random Access Memory (RAM): Volatile memory that can be written to as well as read.
  • Page 126 TFT display: A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology with thin film transistor (TFT) to drive each cell. Touch Pad: A pointing device integrated into the TOSHIBA computer palm rest. USB: Universal Serial Bus. This serial interface lets you communicate with several devices connected in a chain to a single port on the computer.
  • Page 127 Glossary warm start: Restarting or resetting a computer without turning it off. ® Wi-Fi : A registered trademark term of the Wi-Fi Alliance that stands for Wireless Fidelity, and is another term for the communication protocol to permit an Ethernet connection using wireless communication components.
  • Page 128 Equipment checklist, 1-1 indicator, 2-2, 6-2 External monitor, 1-4, 2-3, 8-7 Monitoring capacity, 6-7 real time clock, 1-4, 6-4 FN + 1 (TOSHIBA Zooming save mode, 1-7 Utility reduce), 5-5 types, 6-3 FN + 2 (TOSHIBA Zooming Battery Charger, 8-7...
  • Page 129 Mute, 5-3 LAN, 1-5, 4-7 Output, 5-4 cable types, 4-8 Power Plan, 5-3 connecting, 4-8 Sleep, 5-3 disconnecting, 4-9 TOSHIBA Zooming Utility jack, 2-3 (enlarge), 5-5 TOSHIBA Zooming Utility Memory, 1-3 (reduce), 5-5 installing, 8-4 Touch Pad, 5-4 kit, 1-10...
  • Page 130 Hardware and system microphone, 2-8 checklist, 9-3 microphone jack, 1-5, 2-3 Keyboard, 9-6 LAN, 9-10 TOSHIBA ConfigFree, 1-9 Memory Stick/Memory Stick TOSHIBA Disc Creator, 1-9, 4-2 PRO/Memory Stick TOSHIBA support, 9-11 PRO Duo, 9-9 TOSHIBA Theft Overheating Registration, E-2 power down, 9-4...

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