Table of Contents
Advertisement
Action
5
Verify that the correct print media is being used. See "Supported Paper
Types." If not, use the print media recommended for the printer.
Does this solve your problem?
6
Clean inside the printer by using the cleaning rod. See "Cleaning the
Raster Optical Scanner (ROS) Window."
After the cleaning is completed, click Chart Print on the Diagnosis
a
tab.
Click Pitch Configuration Chart.
b
The Pitch Configuration Chart is printed.
Does this solve your problem?
7
Replace the drum cartridges.
Replace the drum cartridges. See "Replacing the Drum Cartridges."
a
After you replace the drum cartridges, click Chart Print on the
b
Diagnosis tab.
Click 4 Colors Configuration Chart.
c
The 4 Colors Configuration Chart is printed.
Does this solve your problem?
Toner smears or print comes off
Action
1
The print media surface may be uneven. Try changing the Paper Type
setting in the printer driver. For example, change the plain paper to
thick.
On the General tab, change the Paper Type setting.
a
Does this solve your problem?
2
Verify that the correct print media is being used. See "Supported Paper
Types." If not, use the print media recommended for the printer.
Does this solve your problem?
3
Replace the drum cartridges.
Replace the drum cartridges. See "Replacing the Drum Cartridges."
a
After you replace the drum cartridges, test print your document
b
again.
Does this solve your problem?
326
Troubleshooting Guide
Yes
No
The task is complete.
Go to action 6.
The task is complete.
Go to action 7.
The task is complete.
Contact Dell.
Yes
No
The task is complete.
Go to action 2.
The task is complete.
Go to action 3.
The task is complete.
Go to action 4.
- Quick Links:
- Error Codes
Hide quick links:
Advertisement
Table of Contents
Troubleshooting
