The NEC CSD product(s) discussed in this document are warranted in accordance with the terms of the Warranty Statement accompanying each product. However, actual performance of each such product is dependent upon factors such as system configuration, customer data, and operator control.
Contents Proprietary Notice and Liability Disclaimer Using This Guide Text Conventions ........................viii Related Documents........................ix Safety Notices .......................... x Safety Notices for Users Outside of the U.S.A. and Canada ........... xi Care and Handling........................xii 1 System Overview Overview..........................1-2 System Feature Summary ....................
Page 6
2 Setting Up Your System Selecting a Site........................2-2 Unpacking the System ......................2-3 Moving the System to the Site ....................2-3 Getting Familiar With the System..................2-4 Making Connections......................2-4 Connecting the Power Cords....................2-6 Powering On Your System ....................2-8 3 Configuring Your System Configuring Your System......................
Page 7
Removing a Power Supply..................4-34 Hot-Swapping a Power Supply .................. 4-34 Removable Media Devices ....................4-35 Installing a 5 1/4-Inch Device or 3 1/2-Inch Diskette Drive........4-37 Removing a 5 1/4-Inch Device or 3 1/2-Inch Diskette Drive ........4-41 Hard Disk Drives......................... 4-42 Installing a Hard Drive ....................
Page 8
Creating a Server System Generation Diskette (SG)............ C-4 Configuring Server BIOS Setup.................. C-6 Installing MWA on the Management PC ..............C-6 Registering SG Information on MWA................. C-6 MWA Main Window......................C-7 Toolbar ........................C-7 Main Menu......................... C-8 Pop-Up Menus ......................C-11 Using MWA........................
Using This Guide This User’s Guide provides a quick reference to information about your system. Its goal is to familiarize you with your system and the tasks necessary for system configuring and upgrading. This guide contains the following information: Chapter 1, “System Overview” provides an overview of your system and describes your system’s major system components.
Text Conventions This guide uses the following text conventions. Warnings, cautions, and notes have the following meanings: WARNING Warnings alert you to situations that could result in serious personal injury or loss of life. ! CAUTION Cautions indicate situations that can damage the system hardware or software.
Related Documents In addition to this guide, the following system documentation is included with your server either as electronic files on E or as paper copy shipped with your server. XPRESS UILDER System Release Notes Release Notes provide you with the latest information about your system. This information was not available at the time your user’s guide was developed.
Safety Notices Caution: To reduce the risk of electric shock which could cause personal injury, follow all safety notices. The symbols shown are used in your documentation and on your equipment to indicate safety hazards. Warning: Lithium batteries can be dangerous. Improper handling of lithium batteries may result in an explosion.
Safety Notices for Users Outside of the U.S.A. and Canada PELV (Protected Extra-Low Voltage) Integrity: To ensure the extra-low voltage integrity of the equipment, connect only equipment with mains-protected electrically- compatible circuits to the external ports. Remote Earths: To prevent electrical shock, connect all local (individual office) computers and computer support equipment to the same electrical circuit of the building wiring.
Care and Handling Use the following guidelines to properly handle and care for your system. Protect the system from extremely low or high temperatures. Let the system warm (or cool) to room temperature before using it. Keep the system away from magnetic forces. Keep the syst em dry.
System Overview Overview Chassis System Board Features Peripheral Devices System Power Software Locks via the BIOS Setup Disk Array Hot Swapping Hot Plug PCI Degradation AC Linkage Mode Sleep Mode System Functions...
Overview ® The server is a modular, multiprocessing server based on the Intel Pentium ™ Xeon processor chip set. The chip set incorporates a modular scaleable architecture that integrates a 64-bit bus interface with three Peripheral Component Interconnect (PCI) buses and an Industry Standard Architecture (ISA) bus.
System Feature Summary A summary of the system features is included in Table 1-1. Table 1-1. System Features Feature Description Modular board set System is intended for use with a modular board set based on Pentium III Xeon processor technology; from one to eight 500 MHz processors and up to 8 GB of memory.
Expanding the Server as Needs Grow A typical minimum system configuration may include the following: Board set consisting of system I/O board, CPU baseboard with one ™ 500 MHz Pentium III Xeon processor, and one memory board containing 256 MB of memory Diskette drive and SCSI CD-ROM drive Three SCSI hard drive cages with one hard drive and a RAID controller installed...
Chassis Figure 1-1 shows the server front chassis features and controls. Hot Plug PCI slots Four 32 bit hot-swappable PCI slots. Power LED When green, power is present in system. When off, power is turned off, power source is disrupted, or system is in the sleep mode.
Status LED Indicator Descriptions Table 1-2 lists the system status LED indicators along with a description of each LED indicator. Table 1-3 lists the disk drive status LED panel indicators along with a description of each LED indicator. Table 1-4 lists system status abnormal conditions.
Table 1-4. System Status Abnormal Conditions LED (Amber) Conditions System Status Chassis intrusion (front cover) Unit fan alarm Memory multi-bit error (SERR) P6 bus error (SERR) Thermal sensor Temperature Voltage CPU thermal trip PCI PERR# (OPB/ESC detect) PCI SERR# CPU internal error IOCHK Opening the Front Doors You must open the right front door to turn the server power on or off, place the...
Page 22
2. First open the right front door, then open the left door (see the following figure). 1-8 System Overview...
Chassis Features and Controls Figure 1-2 shows the server front chassis features and controls. Figure 1-3 shows the server rear chassis features and controls. SCSI hard drive cages (3) Each cage contains four disk drives. Above each drive are three status LEDs.
Page 24
Hot Plug PCI Four Hot Plug PCI add-in board slot locations (PCI #21, PCI #22, PCI #23, and slots PCI #24). Hot Plug PCI slot functionality depends on the type of operating system support. Please note that without PCI Hot Plug operating system support you cannot replace PCI boards while the server is powered on.
Page 25
100Base-TX network LAN connector. Status LED Lit when system is connected to a LAN Network with a 10Base-T cable. When connected with a 100Base-TX cable, it does not light. Active LED Lit when information packets are exchanged between the system and the network.
System Board Features The board set includes the Hot Plug PCI board, system I/O board, base board, CPU backboard, and a memory board. The system I/O board is mounted vertically on the left side of the system. Figure 1-4 shows the system with the left side cover removed.
Page 27
The Hot Plug PCI board plugs into the left side of the system I/O. The base board plugs into the right side of the system I/O board and the CPU backboards and memory boards plug into the base board. Figure 1-5 shows the system with the right side cover removed.
Page 28
Figures 1-6, 1-7, 1-8, 1-9, and 1-10 show the major components on the Hot Plug PCI board, system I/O board, base board, CPU backboard, and memory board. Table 1-5 summarizes the features of the board set. Table 1-5. Features of the Board Set Feature Description Hot Plug PCI slots...
Page 29
Second PCI board slot (PCI #21, PCI #22, PCI #23, and PCI #24) LED switch board connector Figure 1-6. Hot Plug PCI Board Connector and Component Locations System Overview 1-15...
Page 30
Server management board connector Hot Plug PCI board connector Non-volatile Memory (NVRAM) with built-in lithium battery Fan connector First PCI board slots (32-bit) (PCI #11, PCI #12 and PCI#13 from the bottom). Third PCI slots (64-bit) (PCI #31, PCI #32, PCI #33 and PCI #34 from the bottom).
Page 31
Fan connectors (fan connector #4, #5, and #6 from the left). CPU backboard connector (Optional). When an optional CPU backboard is not mounted, a terminator must be connected.) CPU backboard connector (Standard). Fan connectors (fan connector #3, #2, and #1 from the top). Memory board connector #2 Memory board connector #1 Figure 1-8.
Page 32
Pentium III Xeon processor sockets (1 - 4 from bottom) VRM sockets (1 - 6 from bottom) Figure 1-9. CPU Backboard Component Locations DIMM sockets (Bank #A, Slot 1 and Slot 3) DIMM sockets (Bank #A, Slot 2 and Slot 4) DIMM sockets (Bank #B, Slot 5 and Slot 7) DIMM sockets (Bank #B, Slot 6 and Slot 8) DIMM sockets (Bank #C, Slot 9 and Slot 11)
Processor Each Pentium III Xeon processor is packaged in a single edge contact (S.E.C.) cartridge. The cartridge includes the processor core with an integrated 16 KB primary (L1) cache; the secondary (L2) cache (1MB or 2MB); a thermal plate; and a back cover. The cartridge is secured by a retention module attached to the CPU backboard.
Video The onboard super VGA controller (PCI) is a high-performance SVGA subsystem that supports: BIOS compatibility with VGA, EGA, CGA, Hercules Graphics, and 2 MB of Video Memory 16-bit bus for high-speed display memory access Hardware accelerated bit block transfers (BITBLT) 72Hz refresh, non-interlaced at: 640x480, 800x600, or 1280x1024 resolutions Up to 16M colors at 640x480 and 800x600 resolutions, 64K colors at...
Fans In addition to the power supply fans, the system has an option board fan cabled to the I/O board, six CPU fans cabled to the base board, and two memory board fans cabled to the power backpanel #1. The three CPU fans (front and rear) are redundant in configuration.
The backplane has two main functions: SCSI drive control and system data logging. Drive status is monitored to detect failing drives and to control LED indicators. The backplane features include the following: Insertion and removal of hard drives while power is on (referred to as “hot swap”) Simplified cable management SCA connectors to simplify inserting and removing hard drives...
System Power The system may be configured with up to four 560-Watt power supplies. Each supply automatically switches between these input voltage ranges: 100-125 VAC at 50/60 Hz; 10.5 A maximum current 200-240 VAC at 50/60 Hz; 5.5 A maximum current Each power supply provides DC outputs of +5 V, +12 V, +3.3 V, -5 V, and -12 V.
Disk Array The hard disk drive bays of the server support disk array configuration RAID levels 0, 1, 5 and 6. RAID is an acronym of “Redundant Arrays of Inexpensive (Independent) Disks”. It logically integrates several hard disks to appear to the system as only one disk drive.
In RAID 5 and RAID 0, the transfer data size becomes extremely large due to striping structure. Therefore, they are suitable for applications that handle large- sized files such as data retrieval. In RAID 1 and RAID 5, since the function to reconstruct lost data due to hard disk failure is part of the operation, a larger number of hard disks are required compared with RAID 0 or when the disk array is not used.
Degradation If a CPU or a memory DIMM board error was detected during execution of POST (Power On Self-Test) after system power is turned on, the degradation function isolates the failed CPU or memory DIMM board and continues operation. You should replace the failed device as soon as possible. This function is enabled only when the following system requirements are met: Two or more CPUs are installed.
System Functions The following subsections describe select system functions. Automatic Rebuilding Function The server supports the disk array automatic rebuilding function for data recovery. Note: The automatic rebuilding function supports a disk array configuration of RAID levels, RAID1, RAID5 or RAID6. Rebuilding is to regenerate all data from a failed disk to a replacement disk.
Expand Capacity Function Disk pack capacity can be expanded by adding a disk drive while the system is running. This function is only supported if the server is in the disk array configuration mode. This function does not utilize operations such as data backup, pack reconfiguration, initialization, restoring the data.
Setting Up Your System Selecting a Site Unpacking the System Moving the System to the Site Getting Familiar With the System Making Connections Connecting the Power Cords Powering On Your System...
Selecting a Site The system operates reliably in a typical office environment. Choose a site that meets the following requirements. Site the system near grounded, three-pronged power outlets. Note: For the United States and Canada, this means NEMA 5-15R outlets for 100-120 VAC or NEMA 6-15R outlets for 200-240 VAC.
Unpacking the System ! CAUTION Your system weighs 165 pounds (75kg) or more with optional equipment. To avoid personal injury, make sure you have at least four person's help you lift or move the system. When you receive your system, inspect the shipping containers prior to unpacking.
Getting Familiar With the System Before setting up your system, see System Overview in Chapter 1 of this User's Guide to become familiar with the system features, such as the location of your system's security keylocks and front and rear panel switches, indicators and connectors, etc.
Page 47
Printer with parallel interface Monitor display unit External SCSI device* Device with USB interface such as a terminal adapter. Requires NOS that supports the USB interface. Keyboard Mouse Device with USB interface such as a terminal adapter. Requires NOS that supports the USB interface. Device with the serial interface such as a modem Hub (multi-port repeater) Network system on LAN (connected via a hub)
Connecting the Power Cords Plug the female end of each AC power cord into the input receptacles on the rear of the power supplies (see Figure 2-2). Plug the male end of each power cord into NEMA 5-15R outlet for 100-120 VAC or NEMA 6-15R outlet for 200-240 VAC.
Page 49
Figure 2-2. Connecting the AC Power Cord Setting Up Your System 2-7...
Powering On Your System Power on your system as follows. 1. Make sure all external devices, such as a video display, keyboard, and mouse (optional) have been connected, and the power cords are connected. 2. Power on the video display and any other external devices. 3.
Configuring Your System Configuring Your System BIOS Setup Utility Symbios Configuration Utility Configuring the RAID Controller Configuring System Jumpers and Switches...
Configuring Your System Configuration and setup utilities are used to change your system configuration. You can configure your system, as well as any option boards you may add to your system, using the BIOS Setup (stored in the system FLASH memory). A diskette is not needed to run BIOS Setup.
BIOS Setup Utility The BIOS Setup Utility is used to change system configuration parameters. The utility is resident in the system FLASH memory and does not require a diskette or an operating system present to run. When to Use the BIOS Setup Utility In most cases, it is not necessary to run the BIOS Setup Utility to change the default parameters, since the default settings support most system configurations.
When using the AC link function: AC link allows you to configure the power ON/OFF state of your server when AC power is restored after a power failure. Run the BIOS Setup Utility to change the power ON/OFF state of your server after a power failure. When enabling and changing password and other security features: The BIOS Setup Utility includes password setup features and related security features.
To display a submenu, position the cursor on a selection that has a submenu and press Enter . Selections with submenus are preceded by an arrow. See the following table for information on the keys you use with Setup. These keys are also listed at the bottom of the Setup menu. Function in Setup Menu F1 or Alt-H General Help window.
Page 56
Table 3-1. BIOS Setup Configurations, Main Menu Normal Setting or Menu Parameter Name Display Only Your Configuration Cache Memory Press Enter for menu. Memory Cache Enabled Cache System BIOS Area Write Protected Cache Video BIOS Area Write Protected Cache Base 0 - 512K Write Back Cache Base 512K - 640K Write Back...
Page 57
Table 3-1. BIOS Setup Configurations, Advanced Menu Normal Setting or Menu Parameter Name Display Only Your Configuration ADVANCED MENU Advanced Press Enter for menu. Plug & Play OS Reset Configuration Data Address Bit Permuting Enabled ROMPilot Support Disabled Memory Reconfiguration Press Enter for menu.
Page 58
Table 3-1. BIOS Setup Configurations, Advanced Menu Normal Setting or Menu Parameter Name Display Only Your Configuration L3 Cache Reconfiguration Press Enter for menu. L3 cache Reconfiguration Enabled CPU Box #1: Address Array Status Normal Data Array Status Normal CPU Box #2: Address Array Status Normal Data Array Status...
Page 59
Table 3-1. BIOS Setup Configurations, Advanced, Security, and System Hardware Menus Normal Setting or Menu Parameter Name Display Only Your Configuration PCI Device Press Enter for menu. PCI IRQ line 1 — PCI IRQ line 3 Auto Select (See Table 3-2. PCI IRQ Mapping) PCI Parity Error PCI Bus#1 Parity Error Disabled...
Page 60
Table 3-1. BIOS Setup Configurations, System Hardware Menu and Boot Menu Normal Setting or Menu Parameter Name Display Only Your Configuration SYSTEM HARDWARE MENU Thermal Sensor Press Enter for menu. Thermal Sensor Enabled Upper Limit (Setting is not displayed when "Thermal Sensor"...
Exiting BIOS Setup To exit Setup, select Exit from the menu bar to display the Exit Setup menu. The following describes the options on this menu. Note that ESC does not exit this menu. Select one of the items from the menu or menu bar to exit this menu. Selection Description Save changes and Exit...
PCI IRQ Mapping Table 3-2 shows the menu items (PCI IRQ Line) and the assignment of the PCI bus or PCI controller on the system I/O board. Table 3-2. PCI IRQ Mapping PCI IRQ Line PCI BUS or PCI Controller SCSI controller on system I/O board PCI Slot #11 (Int B, INT C, INT D) PCI Slot #12 (Int B, INT C, INT D)
Symbios Configuration Utility The Symbios Configuration Utility detects the SCSI host adapter located on the system board. Use the utility to: Change adapter and SCSI device default values Check and/or change SCSI device settings that may conflict with those of other devices in the server.
Changing the Adapter and Device Configurations The Symbios Configuration Utility Main Menu lists the onboard SCSI adapter and shows its current settings. The adapter listed controls any SCSI removable media devices installed in your system. 1. Using the arrow keys, select the adapter you want to reconfigure. Press ENTER.
Page 65
SYM53C875 Adapter – SCSI Removable Media Devices Recommended Setting or Description Display Only Your Configuration Device Setting Device Selections Select device and press ENTER. Sync Rate Width (bits) Disconnect Read/Write I/O timeout (sec's) Scan for device at boot time Scan for SCSI LUNS Enabled Queue Tags Format Device...
Configuring the RAID Controller The system includes a three channel SecuRAID 530 Redundant Array of Inexpensive Devices (RAID) Controller board (Mylex eXtremeRAID 1100). This board gives your system the added security of fault tolerance and is pre- configured at the factory. Use Table 3-3 to determine how your RAID controller was configured at the factory.
If you want to remotely configure the array (from a PC client); increase array capacity online; or monitor statistics on disk and controller activity, you must install the Global Array Manager (GAM) option provided with your RAID subsystem. The GAM option includes diskettes and user documentation. Use of GAM is documented in the Global Array Manager 2 Server Installation Guide.
Page 68
Function Select Switches and Reset/Dump Button Reset/Dump button Function select switches (Switches shown in factory default position.) Figure 3-1. Function Select Switches Note: The switches are set correctly at the factory for your system configuration. If your system requires a switch change, change only the switch setting for that condition.
Table 3-4. Function Select Switch Settings Switch Description Settings Function Dump/Reset Off (factory setting) Enables the Reset/dump button. pushbutton control Disables the Reset/dump button. Dump/Reset Off (factory setting) Sets the Reset/dump button to Reset mode. pushbutton Pressing the button resets the system. mode control Sets the Reset/dump button to Dump mode.
Configuring System I/O Board Switches and Jumpers The system I/O board jumpers enable you to set specific operating parameters for your system. Figure 3-3 shows the location of the jumpers. Table 3-5 lists the system I/O board switches and jumpers and their factory default settings. 10K3 1L10 Figure 3-3.
Setting Switches and Jumpers ! CAUTION Before doing the procedures in this section, make sure that your system is powered off. Unplug the AC power cords from the back of the chassis. Failure to disconnect power before moving the jumpers can result in personal injury and equipment damage.
Upgrading Your System Precautions Preparing Your System for Upgrade Modifying the System I/O Board DIMMs Processors Optional CPU Backboard Option Boards Power Supply Removable Media Devices Hard Disk Drives...
Page 74
This section contains step-by-step instructions for removal and installation of all the major system components. When you disassemble the server, note the orientation and placement of any cables or shielding that you remove. WARNING The DC push button on/off switch on the front panel does not turn off system AC power.
Precautions The following warnings and cautions apply throughout this chapter. Only a technically qualified person should integrate and configure the system. The only procedures that can safely be done with the system power on is removing or installing (hot-swapping) an SCA drive/carrier assembly in one of the SCSI hot-swap drive cages, hot-swapping a failed power supply, or hot swapping a hot plug PCI board.
Page 76
! CAUTION Electrostatic discharge (ESD) and ESD protection. ESD can damage disk drives, boards, and other parts. This system can withstand normal levels of environmental ESD while you are hot-swapping SCSI hard drives or hot- swapping a failed fan module or power supply. However, we recommend that you do all procedures in this chapter only at an ESD workstation.
Preparing Your System for Upgrade Have the following tools available: Phillips screwdriver (#2 bit) flat-head screwdriver small needle nose pliers pen or pencil utility knife ESD workstation or antistatic wrist strap (recommended) IC removal tool. Equipment Log Use the equipment log form located at the end of this guide to record the model and serial number of your system, all installed options, and any other pertinent information specific to your system.
Removing the Top Panel and Front Doors You must remove the top panel and front doors in order to remove the side panels on your system. To remove the top panel and front doors, perform the following. 1. Open the front doors and power off the system. Ensure the power cords are unplugged from the AC wall outlet.
Figure 4-2. System Front Doors Installing the Top Panel and Front Doors Install the front doors and top panel as follows. 1. Position one of the front doors so the mounting pins of the front door are aligned with their mounting holes on the front of the system. Slide the lower mounting pin into its mounting hole and then slide in the upper pin.
Removing the Top Cover and Side Panels To install options in your system, you should do the following. To modify the system I/O board, add an option board, or add a removable media device, remove the top cover, top panel, front doors, and side panels.
Page 81
Remove the top cover or a side panel as follows. 1. Power off the system and ensure the power cords are unplugged from their AC wall outlet. 2. Observe the safety and ESD precautions listed at the beginning of this chapter.
Figure 4-4. Top Cover and Side Panels Removal Installing the Top Cover and Side Panels Install the top cover and side panels as follows. 1. Before replacing the top cover or side panel, make sure no tools or loose parts have been left inside the system chassis. 2.
Modifying the System I/O Board The following subsections provide procedures for upgrading and configuring the system I/O board. Replacing the non-volatile memory Replacing the real-time clock battery. Note: Electrostatic discharge (ESD) can damage add-in boards and other components; place them on an antistatic surface.
Figure 4-5. Non-Volatile Memory Location Replacing the Real-time Clock Battery You may need to replace the real-time clock (RTC) battery because of its battery life span. The battery powers the clock in the absence of power. When the battery starts to weaken, it loses voltage, and the system settings stored in CMOS RAM (for example, the date and time) may be wrong.
Page 85
Figure 4-6. Location of the Real-Time Clock Battery ! CAUTION Danger of explosion if the battery is incorrectly replaced. Replace only with same or equivalent type recommended by manufacturer. Dispose of lithium batteries as required by local ordinance or as normal waste if no local ordinance exists.
DIMMs The memory board contains sixteen DIMM sockets arranged in four banks (see Figure 4-7). Each 168-pin socket can hold a single 72-bit DIMM module with 64MB, 128MB, or 256MB of memory. When all sixteen sockets are populated, the memory board supports a maximum of 4GB of memory with 256MB DIMMs.
Installing DIMMs When properly installed, the DIMM module is oriented at an angle of 90 degrees relative to the memory board. 1. Power off the system and remove the right side panel as described earlier. Note: When you install DIMMS, you must start with the bottom memory board no.1 and continue to the top memory board no.
Page 88
4. Holding the DIMM module only by the edges, remove it from its antistatic package. Note: When installing DIMMs in empty DIMM connectors on the memory board, you must remove the DIMM connector cover first. 5. DIMMs are keyed so they can only be inserted one way. Position the DIMM over the socket on the board (see Figure 4-7, A and B).
Removing DIMMs Remove DIMMs from their sockets as follows. 1. Power off the system and remove the right side panel as described earlier in this chapter. 2. Remove the metal bracket supporting the memory board. The support bracket is secured to the chassis by a pin. Release the support bracket by pulling the two fasteners towards you (listen for two clicks).
Processors The following sections provide procedures for installing and removing the Pentium III Xeon Processor Single Edge Contact (S.E.C.) cartridge. Use these procedures when upgrading or replacing your processor(s). Each processor is packaged in a S.E.C. cartridge. The cartridge includes the processor core with an integrated 16 KB primary (L1) cache, secondary (L2) cache, heat sink, and a back cover.
Installing a Processor Cartridge Use the following procedure to install a processor cartridge. Note: All systems ship with at least a processor cartridge installed in the bottom slot of a CPU backboard and termination boards in the remaining slots. Some systems may have more processors, depending on configuration.
Page 92
4. Pull the fasteners on both sides of the CPU backboard to release the lock. 5. Hold the frame of the CPU backboard firmly and pull the board forward to remove it (see Figure 4-12). Note: The CPU backboard weighs approximately 12 1/2 pounds (5.7kg).
Page 93
Open the two card ejectors (one on each side) and pull the card out of the system (see Figure 4-14). Figure 4-14. Removing the Termination Card 9. Remove a new processor cartridge from its antistatic package and place it on a grounded static-free surface or conductive foam pad.
Page 94
Figure 4-15. Aligning the Cartridge 11. Insert the cartridge into the guide rails of the retention module (see Figure 4- 16) and carefully push into the module until resistance is felt. Check that it is firmly seated (tabs should be closed). Figure 4-16.
Page 95
12. Reattach the retention arm as follows. Align the end of the retention arm with a single alignment dot to the left and the end with the two dots to the right. The dots should match corresponding dots on the cartridge or terminator board. Push the left end of the retention arm into its slot on the on the left side of the retention module.
Page 96
15. Push on the right and left marks (circles) on the CPU backboard frame slowly. The CPU backboard is connected with the baseboard inside the server. ! CAUTION Pushing on portions other than the marks on the CPU backboard may bend its frame. 16.
Removing a Processor Cartridge or Termination Board Use the following procedure to remove a processor cartridge or termination board. 1. Perform steps 1 through 6 of the previous subsection "Installing a Processor Cartridge." Note: Observe static precautions. Use an antistatic wrist strap.
Page 98
Baseboard Terminator Board Screws Figure 4-19. Removing the Terminator Board 6. Hold the optional CPU backboard firmly and mount it in the server (see Figure 4-20). Align both right and left frames of the CPU backboard with the guide rails in the server. Guard Rail Frame Figure 4-20.
Page 99
7. Push on the right and left marks (circles) on the CPU backboard frame slowly (see Figure 4-21). The CPU backboard is connected with the baseboard inside the server. ! CAUTION Pushing on portions other than the marks on the CPU backboard may bend its frame.
10. Replace the right side panel and turn on the system. 11. After you have installed a new processor, run the BIOS Setup Utility to configure its speed. Option Boards The following sections describe how to install and remove ISA and PCI option boards.
The Hot Plug PCI board with four second PCI board slots is shown in Figure 4-24. Second PCI board slots (32-bit) (PCI #21, PCI #22, PCI #23, and PCI #24 from bottom). Figure 4-24. Hot Plug PCI Board Installation Considerations Newer adapters, designed for Plug-and-Play systems, are automatically configured by the system without any user intervention.
Installing an Option Board Install an option board as follows. 1. Power off the system and remove the top panel and left side panel as described earlier in this chapter. Note: Observe static precautions. Use an antistatic wrist strap. 2. Remove the option board from its protective wrapper, holding the board only by the edges.
Page 103
7. Holding the board by its top edge or upper corners, firmly press the board into an expansion slot on the system I/O board. The tapered foot of the option board retaining bracket must fit into the mating slot in the expansion slot frame.
Removing an Option Board Note: Expansion slot covers must be installed on all vacant slots to maintain the electromagnetic emissions characteristics of the system and to assure proper cooling of the system components. 1. Power off the system and remove the top panel and left side panel as described earlier.
Power Supply The following sections provide procedures for installing a power supply, removing a power supply, or swapping out a faulty power supply. Installing a Power Supply Use this procedure to install a power supply into your system. 1. Power off the system. 2.
Removing a Power Supply If the LED indicators on a power supply are lit, it’s recommended that power to the system be turned off before removing the power supply. To remove a power supply, perform the following steps. 1. Power off the system. 2.
Removable Media Devices A CD-ROM drive is always mounted in bay D. Any SCSI removable media device can be installed in peripheral bays A, B, and C. The SCSI devices should be installed in the first available bay from the bottom (bay D). Figure 4-28 illustrates the recommended removable media configuration.
Page 108
Removable Media Device Bays A. CD-ROM drive B. 5 1/4-inch expansion bay C. 5 1/4-inch expansion bay D. 5 1/4-inch expansion bay E. 1.44 MB diskette F. 3 1/2-inch expansion bay Bay A SCSI CD-ROM (always installed). Device will have the internal SCSI terminators installed. BAY B Second SCSI CD-ROM.
Installing a 5 1/4-Inch Device or 3 1/2-Inch Diskette Drive Install a 5 1/4-inch device or 3 1/2-inch diskette drive as follows. ! CAUTION CD-ROM devices contain a laser system and are classified as CLASS 1 LASER PRODUCTS. In case of any trouble with a CD-ROM, please contact your nearest service representative.
Page 110
Figure 4-29. Removing Blank Panel Tray Figure 4-30. Removing Side Rails 6. Remove the device from its protective wrapper and place it on an antistatic surface. Record the drive model and serial number in the equipment log. 7. Set any device jumpers or switches on the device. Refer to the installation procedures that come with the device.
Page 111
8. Using the four screws supplied with the drive, reinstall the side rails just removed from the blank panel tray (see Figure 4-31, A). The rails for each side of the device are identical. Note: Do not use the screws used to secure the blank panel tray.
Page 112
Figure 4-33. Engaging the Device Side Rails to the Bay Guide Rails 11. Connect a power cable to the back of the drive (see Figure 4-34). Note: For 5 1/4-inch devices, power cables are provided in the chassis for removable 5 1/4-inch media drives (including the CD-ROM that is factory-installed).
A System I/O board B Data cable C Power able Figure 4-34. Installing Device Cables Removing a 5 1/4-Inch Device or 3 1/2-Inch Diskette Drive Remove a 5 1/4-inch device or a 3 1/2-inch diskette drive as follows. 1. Power off the system. Remove the top panel, left front door, and the left side panel as described earlier in this chapter.
Hard Disk Drives The following sections provide procedures for installing an additional disk drive, removing a disk drive, or swapping out a faulty disk drive from one of the three hot-swap drive cages. The 3 1/2-inch SCSI drives must use the industry standard 80-pin Single Connector Attachment (SCA) connector.
Installing a Hard Drive Use this procedure to add an optional hard drive to your system. 1. Power off the system. If locked, unlock and open the right front door. 2. Determine which hard drive cage will house the new hard drive. Open the EMI metal panel located in front of the hard drive cage by turning its two thumb lock screws counter clockwise (see Figure 4-35).
Page 116
Note: Observe static precautions. Use an antistatic wrist strap. 4. The drive carrier is shipped with the add-on drive. Remove the new drive from its protective wrapper and place it on an antistatic surface. Record the drive model and serial numbers in the equipment log. 5.
Page 117
Figure 4-37. Installing Carrier in the System 8. Gently push the assembly into the bay until the drive docks with the backplane connector. Be sure the hook on the bottom of the handle engages the chassis frame and slowly lift the handle. You should hear a click when the handle locks in place.
Removing a Hard Drive Use this procedure to remove a hard drive from your system. 1. Power off the system. If locked, unlock and open the right front door. 2. Determine which hard drive cage contains the hard drive you want to remove.
Hot-Swapping a Hard Drive If you are swapping out a faulty hard drive, you can determine which drive to remove by checking the status LEDs that occur in sets of three above each of the four drive bays. See “Status LED Indicator Descriptions” in Chapter 1. Note: When the SCSI drive fault LED indicates a drive fault (steady yellow light), you can remove the drive and...
Page 120
9. While holding the drive in the carrier with your left hand, align the drive’s screw holes with the carrier’s screw holes and insert the four screws of appropriate size and length (see Figure 4-36). 10. While pressing the lock button on the carrier handle, open the handle. Align the drive/carrier assembly so it engages the guide rails in the hard drive cage (see Figure 4-37).
Problem Solving Resetting the System Troubleshooting Checklists Diagnostic Testing Specific Problems and Corrective Actions Error Messages Error Code Hardware Reference Status LED...
This chapter helps you identify and solve problems that may occur during system installation or while using your system. The first section of this chapter tells you how to reset your system in the event of problems. The next few sections provide troubleshooting checklists and procedural steps that help you isolate specific system problems.
Are all cables correctly connected and secured? Are all the PCI/ISA option boards fully seated in their connector slots on the system board? Are all jumper settings on the system I/O board correct? For jumper information, see Chapter 3, “Configuring Your System.” Are all jumper and switch settings on option boards and peripheral devices correct? If applicable, ensure that there are no conflicts;...
Is the software correctly configured for the system? Are you using the software correctly? Try a different copy of the software to see if the problem is with the copy you are using. If other software runs correctly on the system, contact your vendor about the failing software.
Diagnostic Testing This section provides a more detailed approach to identification of a system problem and locating its source. Error Checking Each time you turn on the system, POST runs automatically and checks the system boards, processors, memory, keyboard, and most installed peripheral devices.
Monitoring POST While Running Each time you turn on the system, POST runs automatically and checks the system board, CPU, memory, keyboard, and most installed peripheral devices. During the memory test, POST displays the amount of memory that it is able to access and test.
Confirming Loading of the Operating System Once the system boots up, the operating system prompt appears on the screen. The prompt varies according to the operating system. If the operating system prompt does not appear, refer to Running New Application Software in this chapter.
Are the power supply LED status lamps on each supply lit? If either LED on a supply is off, the power supply is defective and must be replaced. Is the power connector for the cooling fan connected to the system I/O board (option board fan), the CPU base board (CPU fans), and the power backboard panel #1 (memory fans)? Is the front panel power on indicator lit? If this LED is amber, a defective...
Characters are Distorted or Incorrect Check the following. Are the brightness and contrast controls properly adjusted on the video display? Refer to the documentation supplied with your video display. Are the video display signal and power cables properly installed? If the problem persists, the video display may be faulty or it may be the incorrect type.
Offset address to replace the motherboard. 0233 Memory type mixing detected Memory devices of different types Install correct memory devices are installed. specified by NEC. 0234 Single-bit ECC error A 1-bit memory error occurred. Contact your service representative. 0235 Multiple-bit ECC error occurred A multi-bit memory error occurred.
Page 131
Table 5-1. POST Error Codes and Messages (continued) Error Code and Message Explanation Action 0250 System battery is dead – No system battery is installed. Contact your service Replace and run SETUP representative to install the battery. (After restarting the computer, start the Setup Utility to set required values again.) 0251...
Page 132
Table 5-1. POST Error Codes and Messages (continued) Error Code and Message Explanation Action 0B33 Fan 4 Alarm occurred. CPU cooling fan error Same as above 0B34 Fan 5 Alarm occurred. CPU cooling fan error Same as above 0B35 Fan 6 Alarm occurred. CPU cooling fan error Same as above 0B36...
Page 133
Table 5-1. POST Error Codes and Messages (continued) Error Code and Message Explanation Action 0B59 Forced to use CPU#2 with An error was detected in CPU#2. Same as above. error 0B5A Forced to use CPU#3 with An error was detected in CPU#3. Same as above.
Page 134
Table 5-1. POST Error Codes and Messages (continued) Action Error Code and Message Explanation 0B71 System Temperature out of Abnormal temperature was Turn off the power once. the range detected. Then check whether the fan is clogged. Clean it if the fan is covered with dust.
Page 135
Table 5-1. POST Error Codes and Messages (continued) Action Error Code and Message Explanation 0C00 RomPilot reports error RomPilot initialization error Perform the configuration number xx again. If the error occurs, a hardware failure may occur. Contact your service representative. Problem Solving 5-15...
Alarm Indication During System Operation Table 5-2 lists the alarm indications displayed on LCD during server operation. Table 5-2. Operational Error Codes and Messages Error Code and Message Explanation Action 15FF CPU Bus Err CPU bus error Check CPU installation or termination board installation.
Page 137
Table 5-2. Operational Error Codes and Messages (continued) Error Code and Message Explanation Action 0B14 CPU Thermal CPU#4 temperature error Clean the cooling fan. If the same error reoccurs, contact your service representative. 0B15 CPU Thermal CPU#5 temperature error Clean the cooling fan. If the same error reoccurs, contact your service representative.
Page 138
Table 5-2. Operational Error Codes and Messages (continued) Error Code and Message Explanation Action 2104 Memory Err DIMM error on Memory Same as above. backboard #1 2105 Memory Err DIMM error on Memory Same as above. backboard #1 2106 Memory Err DIMM error on Memory Same as above.
Page 139
Table 5-2. Operational Error Codes and Messages (continued) Error Code and Message Explanation Action 211A Memory Err DIMM error on Memory Same as above. backboard #2 211B Memory Err DIMM error on Memory Same as above. backboard #2 211C Memory Err DIMM error on Memory Same as above.
Page 140
Table 5-2. Operational Error Codes and Messages (continued) Error Code and Message Explanation Action 2217 Memory Err DIMM Pair error on Memory Same as above. backboard #2 2219 Memory Err DIMM Pair error on Memory Same as above. backboard #2 221B Memory Err DIMM Pair error on Memory...
Page 141
Table 5-2. Operational Error Codes and Messages (continued) Error Code and Message Explanation Action 1030 Power CPU#5 CPU#5 power failure Same as above. 1031 Power CPU#6 CPU#6 power failure Same as above. 1032 Power CPU#7 CPU#7 power failure Same as above. 1040 Power CPU#8 CPU#8 power failure...
Page 142
Table 5-2. Operational Error Codes and Messages (continued) Error Code and Message Explanation Action The system is stalled due to a A critical error occurred. Timeout hardware failure. Contact your service representative. SMBus Err SMBus device error. (xx: channel, Contact your service xxyy yy: status) representative.
Page 143
Table 5-2. Operational Error Codes and Messages (continued) Error Code and Message Explanation Action 106C Thermal Lo CPU#5 low temperature error Same as above. 106D Thermal Lo CPU#6 low temperature error Same as above. 106E Thermal Lo CPU#7 low temperature error Same as above.
Error Messages During Power-Off If an error is displayed on the LCD during power-off, record the code displayed and contact your service representative. Table 5-3 lists the error messages you may see during power-off. Table 5-3. Power-Off Error Messages Error message on LCD Description Measures CPU Missing...
Error Code Hardware Reference The following hardware illustrations show the probable locations of hardware failures as defined by specific error codes listed in Tables 5-1 and 5-2. Standard CPU Baseboard (Lower Board) Optional CPU Baseboard (Upper Board) Problem Solving 5-25...
Page 146
1041 1043 1040 1042 Power Units 5-26 Problem Solving...
Page 147
0B60 [DIMM memory bank #1 Status] 0B61 [DIMM memory bank #2 Status] 0B62 [DIMM memory bank #3 Status] 0B63 [DIMM memory bank #4 Status] Error Indications by Memory Bank Memory Backboard 1 0B64 [DIMM memroy bank #5 Status 0B65 [DIMM memory bank #6 Status 0B66 [DIMM memory bank #7 Status 0B67 [DIMM memory bank #8 Status Error Indications by Memory Bank...
Status LEDs The following paragraphs list and describe the various system and disk status LED indicators and provides a user response for the various status conditions. Once your server is up and running, you can monitor server operation through the system status LED panel indicators and the SCSI device status LED panel indicators.
Page 151
Table 5-4. Disk Drive Status LED Panel Indicators Status Description Response Disk Drive Disk drive not None required (normal) Present present Green Disk drive present None required (normal) Disk Drive Not accessing disk None required (normal) Activity drive Green Accessing disk drive None required (normal) Disk Drive No alarms...
This appendix contains information and procedures on cabling configurations used in your system. The configurations include: Ultra2-wide SCSI bus RAID controller. Before You Begin WARNING The DC push-button on/off switch on the front panel does not turn off the system AC power. Before doing the procedures in this chapter, make sure that your system is powered off and unplug the AC power cord from the back of the chassis.
RAID and SCSI Bus Configurations One of the standard features of your system is the three channel SecuRAID 530 (Mylex 1100) controller board, which gives your system the added security of fault tolerance. Your system has RAID pre-cabled at the factory. The RAID controller is installed in PCI slot #32 and is used to control the hard disk drives in the three hot-swap hard drive cages.
Page 156
SCSI backplane terminator Distribution backplane W ide SCSI interface cable Ultra2 wide SCSI-3 disks in lower cage Ultra2 wide SCSI-3 disks in middle cage Ultra2 wide SCSI-3 disks in upper cage Diskette interface cable 2nd 3 1/2-inch device (optional) 3 1/2-inch diskette drive W ide SCSI-2 connector SCSI terminator Ext ernal wide SCSI device...
Page 157
Hard Drive ID0 ID1 ID2 ID3 Cage #1 Hard Drive ID0 ID1 ID2 ID3 Cage #2 System I/O Board Hard Drive ID0 ID1 ID2 ID3 Cage #3 ch.0 ch.1 ch.2 CD-ROM Disk Array Option Controller Board Removable Media Bays Option SCSI Ultra Wide SCSI-2 Connector...
Memory DIMM Configurations Your system can contain up to two memory boards (one standard and one optional memory board) with each board containing sixteen 168-pin DIMM sockets for a total of up to 8 GB of system memory, using 256MB DIMMs. See Figure B-1.
Page 161
Table B-1. Memory Configurations Total Memory Bank #A Bank #B Bank #C Bank #D 256MB 4 x 64MB 512MB 4 x 128MB 768MB 4 x 128MB 4 x 64MB 1024MB 4 x 256MB 1280MB 4 x 256MB 4 x 64MB 1536MB 4 x 256MB 4 x 128MB...
Overview Management Workstation Application (MWA) is an application used for remote server management in a network environment. The managed server may be remotely accessed from a management PC (the computer in which ESMPRO™ operates). MWA is a pre-boot management application in that the managed server is accessed prior to loading the server operating system.
Remote Console Remote console enables the user to view the screen of a server or key in data to the server from the keyboard of the management PC as if operating the keyboard of the server. When a server is connected to MWA, the remote console function allows the server screen to display in the server window.
Installing MWA To use MWA several procedures must be performed to configure the managed server and the management PC. For ease of installation these procedures should be performed in the order presented in the following sections. Installation procedures include procedures to be performed at the server and at the management PC.
Page 167
7. Set the SG information as follows. (The items with * marks must be entered.) Computer Name* Enter the server name. IP Address* Enter the IP address of the server. Subnet Mask* Enter the subnet mask of the server. Default Gateway* Enter the IP address of the default gateway on the network.
Configuring Server BIOS Setup To use MWA, you must configure the server's BIOS with three specific settings enabled. These settings take place in Advanced Menu and the Hardware Menu of the BIOS Setup. (Refer to Chapter 3, “Configuring Your System,” for BIOS Setup information.) The following table shows the settings that must be enabled to use MWA.
2. Insert the SG Information floppy disk into the management PC diskette drive. 3. Select OK. Server SG information is registered on MWA. MWA Main Window The MWA main window provides a graphical user interface (GUI) to access server control operations and to launch the management plug-ins. At the top of the GUI is the menu and tool bar.
Main Menu MWA Main menu has the following menus. File New SG…registers server system generation (SG) information. This command requires the SG information floppy disk described in Registering SG Information on MWA. When this command is selected, the Create a new server dialog box displays. Insert the floppy disk and click the OK button.
Page 171
Server Monitor…enables or disables the monitor for servers. The server monitor continually monitors server status using PING or RPC even when MWA is not connected to the servers. The status of the current server is displayed in the status bar. When the server monitor is enabled, a check mark appears next to the menu item.
Page 172
Pause at Next Connect…specifies whether to pause POST when a current server is connected the next time. When pause is set, a check mark appears next to the menu item. Note that this setting is valid only when the server is connected the next time and not for later connections.
Pop-Up Menus Clicking the right mouse button in a server window displays a Pop-up menu. From this menu, you can execute main commands on the current server. Connect command…connects the current server to the management PC. Once the server has been connected, [Connected] is displayed in the title bar and the server screen displays in the server window.
Using MWA Opening a Server Window To remotely access a managed server from the management PC using MWA, you must open a server management window for the server. You can then issue commands to the server and make various settings though this window. There are two ways to open a server window: Using a command - Select Open from the File menu.
Using a Remote Drive When a remote drive is in use, [RD] displays in the title bar of the server window. To connect to a remote drive, perform the following steps: 1. Select Properties from the Pop-up menu in the server window to open the Server Properties dialog box.
Clear a server pause to resume processing as follows: Go command - To resume server processing, select the Go (MWA mode) command or the Go (No MWA mode) command from the Pop-up menu in the server window. A server pause is also cleared in the following ways: Time-out reset If there is no communication between MWA and a disconnected server for five minutes or longer, the server is automatically reset.
Alerting ESMPRO If MWA receives an alert message from a server, it sends this message to ESMPRO™ AlertManager. Alert types from MWA to ESMPRO are as follows. Alerts from the server RomPilot System Reset *POST stalled (Reset by POST stalled) *SMI stalled (Reset by SMI stalled) *Boot failed (Reset by boot failed) POST end (Booting)
[Activate] is checked…When an alert is received from a server, the window of the server becomes active. If [Activate] is checked for RESET or POST Error alert, MWA attempts to connect to the server. If [Use Default Settings] is checked, this property is set to the values set by the Defaults command. Remote Drive page…A remote drive can be set for a server.
Create/Copy FD Image File Dialog Box The Create/Copy FD Image File dialog box is used to create a FD image file as a remote drive or to copy the contents of a FD image file onto a floppy disk. Select an operation to execute. Server Summary Dialog Box The Server Summary dialog box lists IP addresses, server names, and current status of all the SG-registered servers on MWA.
Data Dialog Box The Data dialog box displays the CMOS, ESCD, or DMI data of a server. This dialog box also allows the following operations. Compare Current Data… - The previously acquired data of the current server is compared with the present data of the server, the previously acquired data of another server, or file data.
SOS Receive Dialog Box If a fault is detected, a server that includes the system management controller (SMC) transmits an SOS message to the management PC. When this SOS message is received, MWA opens the SOS Receive dialog box to display the server information.
Get log all… All the SMC event log data recorded in a server is acquired sequentially from the oldest one and displayed by activating the Windows standard editor WordPad. Since it takes time to make an inquiry to the server, [Connecting] is displayed in the title bar. The operator can do nothing in the dialog box while the message is displayed.
Page 183
Probable Cause: A graphic server screen may not be displayed correctly in the server window. The window display becomes normal when the server returns to an MS-DOS screen. Problem: Characters are corrupted when the server window displays a server screen. Probable Cause: If MS-DOS is booted in a language other than English, MWA cannot display the messages for this language in the server correctly.
Glossary (Alternating Current) The type of current available in wall outlets. All computers must convert alternating current to direct current to operate. See also DC. Address A label, name, or number that identifies a location in computer memory. ASCII (American Standard Code for Information Interchange) A standard number assigned to each of the alphanumeric characters and keyboard control code keys to enable the transfer of information between different types of computers and peripherals.
Page 186
boot The process of loading the operating system into memory. (bits per second) The number of bits transferred in one second during serial communication, such as modem transmission. byte A group of eight bits. cache memory A very fast, limited portion of RAM set aside for temporary storage of data for direct access by the microprocessor.
Page 187
(Cathode-Ray Tube) The type of video display used in monitors for desktop computers. (Direct Current) The type of current available in the rechargeable battery packs used in portable computers. See also AC. default The factory setting your computer uses unless you instruct it otherwise. For example, when powering up, the computer will boot from the default drive.
Page 188
(Expanded Memory Specification) A method of accessing memory beyond the 640K limit of DOS by exchanging data in and out of main memory at high speeds. Some software requires EMS to operate. EPROM (Erasable Programmable Read-Only Memory) A type of memory device that is usually used to store system BIOS code.
Page 189
hard disk drive See disk drive. hardware The physical parts of your computer, including the keyboard, monitor, disk drives, cables, and circuit cards. (Integrated Circuit) An electronic device that contains miniaturized circuitry. (ISA Configuration Utility) The program that you use to change the configuration of some ISA desktop computers.
Page 190
LPT1 or LPT2 The name you can assign a parallel port to specify its address. See also parallel port. Super-fast Ultra2 SCSI Low Voltage Differential (LVD) Parallel SCSI Interface. A new SCSI interface that provides greater I/O bandwidth, device connectivity, data reliability, and longer cable lengths for Ultra2 SCSI hard disk drives.
Page 191
parallel port The connector on the back of your computer that allows the transfer of data between the computer and a parallel device, such as a parallel printer. partition The process of dividing the storage space on a hard disk into separate areas so that the operating system treats them as separate disk drives.
Page 192
(Resource Configuration Utility) The program that you use to change the configuration of your system. This program also contains information about the hardware in your system. (Read-Only Memory) A type of memory device that usually is used to store system BIOS code.
Page 193
SVGA (Super VGA) A type of video display system that provides very high-resolution text and graphics on analog color monitors. system board The main circuit board in your computer. It contains most of the connectors and ports. tape drive A type of storage device using magnetic tape. (Transistor-Transistor Logic) A type of integrated circuit used in computers.
Equipment Log Use this equipment log form to record pertinent information about your system. You will need some of this information to run the BIOS Setup Utility. Be sure to update the equipment log when you add options. Record the model and serial numbers of the system components, dates of component removal or replacement, and the name of the vendor from whom the component was purchased.
Page 196
Manufacturer Name Serial Number Component and Model (if available) Date Installed Server CPU 1 CPU 2 CPU 3 CPU 4 CPU 5 CPU 6 CPU 7 CPU 8 DIMMs Diskette Drive A Diskette Drive B Tape Drive 1 Tape Drive 2 CD-ROM Drive 1 CD-ROM Drive 2 Hard Disk Drive 1...
Page 197
Manufacturer Name Serial Number Component and Model (if available) Date Installed RAID Controller Network Controller 1 Network Controller 2 Monitor Keyboard Mouse External Peripherals Equipment Log 3...