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HP Pavilion g6-1300 Maintenance And Service Manual
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HP Pavilion g6-1300 Maintenance And Service Manual

HP Pavilion g6-1300 Maintenance And Service Manual

Notebook pc
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HP Pavilion G6 Notebook PC

Maintenance and Service Guide

SUMMARY
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts;
troubleshooting computer problems; and performing computer disassembly procedures.

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Summary of Contents for HP Pavilion g6-1300

  • Page 1: Maintenance And Service Guide

    HP Pavilion G6 Notebook PC Maintenance and Service Guide SUMMARY This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures.
  • Page 2 ATI and ATI Mobility Radeon are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are trademarks of Intel corporation in the U.S. and other countries.
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...

  • Page 5: Table Of Contents

    Table of contents 1 Product description ......................1 2 External component identification ..................8 Top ............................8 TouchPad ......................... 8 Lights ........................9 Button ........................10 Keys ........................11 Front ............................. 12 Right side ..........................13 Left side ..........................14 Display ..........................
  • Page 6 Packaging and transporting guidelines ........44 Workstation guidelines .............. 44 Equipment guidelines ..............45 Component replacement procedures ..................46 Serial number ......................46 Computer feet ......................47 Battery ........................48 Service door ......................49 Hard drive ......................50 Optical drive ......................52 WLAN module ......................
  • Page 7 Updating the BIOS ......................... 98 Determining the BIOS version ................... 98 Downloading a BIOS update ..................99 7 Backup and recovery ....................100 Restore ..........................101 Creating restore media ......................101 Performing a system restore ....................102 Restoring using the dedicated recovery partition (select models only) ......102 Restoring using the restore media ................
  • Page 8 viii...

  • Page 9: Product Description

    Product description Category Description Intel® AMD® Discrete Discrete HP Pavilion G6 Notebook PC √ √ √ √ Processors Intel® Core™ i7-2620M processor (2.7 GHz, √ √ SC turbo up to 3.40 GHz, 4 MB L3 cache), Dual 35 W Intel Core i5-2540M processor (2.6 GHz, SC √...
  • Page 10 Category Description Intel® AMD® Discrete Discrete Intel Pentium B950 processor (2.1 GHz, 2 MB √ √ L3 cache) Dual 35W Intel Pentium P6300 (2.26 GHz, 3 MB L3 √ √ cache), Dual 35 W Intel Pentium P6200 (2.13 GHz, 3 MB L3 √...
  • Page 11 Category Description Intel® AMD® Discrete Discrete AMD RS880M + SB820M (AMD Phenom, √ √ Turion, Athlon, V Series Processors) Graphics Intel HD Graphics 3000 √ Intel HD Graphics √ √ √ ATI Radeon™ HD 6470M with 512 MB of √ √...
  • Page 12 Category Description Intel® AMD® Discrete Discrete 4096 MB (4096 MB × 1) √ √ √ √ ● 4096 MB (2048 MB × 2) √ √ √ √ ● 3072 MB (1024 MB × 1 + 2048 MB × 1) √ √...
  • Page 13 Category Description Intel® AMD® Discrete Discrete Intel Centrino® Wireless-N 1030 + √ √ ● Bluetooth (802.11b/g/n) Intel Centrino Wireless-N 1000 (802.11b/ √ √ ● g/n) with WiDi Atheros AR9285 802.11b/g/n 1x1 WiFi √ √ √ √ ● Adapter Ralink 5390GN 802.11b/g/n 1x1 WiFi √...
  • Page 14 Category Description Intel® AMD® Discrete Discrete VGA (Dsub 15-pin) supporting the following: √ √ √ √ 2048×1536 external resolution @ 75 Hz ● 1920×1600 external resolution @ 60 Hz ● 2048×1536 external resolution @ 60 Hz ● (for E450 processor) 2560×1600 external resolution @ 60 Hz ●...
  • Page 15 Category Description Intel® AMD® Discrete Discrete Battery (system) √ √ √ √ Hard drive √ √ √ √ Memory module √ √ √ √ Optical drive √ √ √ √...

  • Page 16: External Component Identification

    External component identification TouchPad Component Description TouchPad light Off: The TouchPad is on. ● Amber: The TouchPad is off. ● TouchPad on/off button Turns the TouchPad on and off. Quickly double-tap the TouchPad button to turn the TouchPad on and off. Left TouchPad button Functions like the left button on an external mouse.

  • Page 17: Lights

    Lights Component Description TouchPad light Off: The TouchPad is on. ● Amber: The TouchPad is off. ● Caps lock light White: Caps lock is on. ● Off: Caps lock is off. ● Power light On: The computer is on. ● Blinking: The computer is in Sleep mode.

  • Page 18: Button

    Button Component Description Power button When the computer is off, press the power button to ● turn on the computer. When the computer is on, press the power button ● briefly to initiate Sleep mode. When the computer is in Sleep mode, press the power ●...

  • Page 19: Keys

    Keys Component Description Displays system information when pressed in combination with the key. Displays system information when pressed in combination with the key. Windows logo key Displays the Windows Start menu. Windows applications key Displays a shortcut menu for items beneath the pointer. Action keys Execute frequently used system functions.

  • Page 20: Front

    Front Component Description Speakers (2) Produce sound. Chapter 2 External component identification...

  • Page 21: Right Side

    Right side Component Description Optical drive Plays optical discs, such as CDs, DVDs, and Blu-ray discs. Optical drive light Green: The optical drive is being accessed. USB port Connects an optional USB device. AC adapter light Blinking white: The battery is low. ●...

  • Page 22: Left Side

    Left side Component Description External monitor port Connects an external VGA monitor or projector. Vents (2) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
  • Page 23 Component Description Digital Media Slot Supports the following optional digital card formats: MultiMedia Card (MMC) ● Secure Digital (SD) Memory Card ● Secure Digital High Capacity (SDHC) Memory Card ● Secure Digital Extended Capacity (SDXC) Memory ● Card Hard drive light White: The hard drive is being accessed.

  • Page 24: Display

    Display Component Description WLAN antennas (2)* Send and receive wireless signals to communicate with wireless local area networks (WLANs). Webcam light On: The webcam is in use. Webcam Records video and captures still photographs. To use the webcam, select Start> All Programs >Cyberlink YouCam Internal microphone Records sound.

  • Page 25: Bottom

    Bottom Component Description Battery bay Holds the battery. Vents (5) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Battery release latch Releases the battery from the battery bay.

  • Page 26: Illustrated Parts Catalog

    Illustrated parts catalog Serial number location When ordering parts or requesting information, provide the computer serial number and model number located in the battery bay of the computer. Component Description Product name The name affixed to the front of the computer. Serial number (s/n) An alphanumeric identifier that is unique to each product.

  • Page 27: Computer Major Components

    Computer major components Computer major components...
  • Page 28 Item Description Spare part number 39.6-cm (15.6-in) High Definition (HD), light-emitting diode (LED), BrightView (1366×768) display assembly: NOTE: For more information on the display assembly internal component spare part information, see Display assembly components on page For use in Charcoal Grey computer models 645523-001 ●...
  • Page 29 Item Description Spare part number For use in Greece, Black 636376-DJ1 ● For use in Bulgaria, Black 636376–261 ● For use in Thailand, Black 636376–281 ● For use in Japan, Black 636376–291 ● For use in Taiwan, Black 636376–AB1 ● For use in Korea, Black 636376–AD1 ●...
  • Page 30 Item Description Spare part number For use in India, Pink 645893–D61 ● Top cover (includes TouchPad board): For use in Ocean Drive computer models 637196-001 ● For use in Luminous Rose computer models 641287-001 ● For use in Sweet Purple computer models 641297-001 ●...
  • Page 31 Item Description Spare part number For use in Intel HM55 i3–370M discrete, 512 MB/1 GB computer models 654117–001 ● For use in Intel HM55 i3–370M UMA computer models 654118–001 ● Processor (includes replacement thermal material) (8 & Intel Core i7-2620M processor (2.7 GHz, SC turbo up to 3.40 GHz, 4 MB L3 631252-001 ●...
  • Page 32 Item Description Spare part number AMD Phenom II N850 processor (2.2 GHz, 1.5 MB L2 cache, 1333 MHz, 3.6 GT/ 616345-001 ● s), Triple 35 W AMD Phenom II N660 processor (3.0 GHz, 2 MB L2 cache, 1333 MHz, 3.6 GT/s), 635494-001 ●...
  • Page 33 Item Description Spare part number Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1+EDR Combo 600370–001 ● adapter (BT3.0+HS ready) Broadcom 4313AGN 802.11a/b/g/draft-n WiFi Adapter 593836-001 ● Intel Centrino Wireless-N 1030 + Bluetooth (802.11b/g/n) 631956-001 ● Intel Centrino Wireless-N 1000 (802.11b/g/n) 593530-001 ●...
  • Page 34 Item Description Spare part number Blu-ray Disc ROM and DVD±R/RW SuperMulti Double-Layer Drive 659996-001 ● Optical Drive protective insert 659621-001 ● Battery (24) 6-cell Li-lon, 2.20 Ah, 47 Wh 593553-001 ● 6-cell Li-lon, 2.55 Ah, 55 Wh 593554-001 ● Service Door (included in Plastics kit) (25) 637192-001 Rubber Kit (not illustrated, includes rubber feet)

  • Page 35: Display Assembly Components

    Display assembly components Item Description Spare part number Display bezel 637188-001 Webcam module 637197-001 39.6-cm (15.6-in) high-definition, BrightView LED display panel 647623-001 Display bracket (with hinges) 637191-001 Display hinge covers 641142-001 Display cable (included in the Display Cable Kit) 641136-001 Wireless antenna (includes wireless antenna transceivers and cable) 637185-001 Display back cover (includes logo):...
  • Page 36 Item Description Spare part number For use in Luminous Rose computer models 641286-001 ● For use in Charcoal Grey computer models 641288-001 ● For use in Pewter computer models 641290-001 ● For use in Pacific Blue computer models 641292-001 ● For use in Pearl Pink computer models 641294-001 ●...

  • Page 37: Mass Storage Devices

    Mass storage devices Item Description Spare part number Hard drive Supports the following 9.5 mm, 6.3 cm (2.5 in) SATA hard drives: 750 GB, 5400 rpm 644351-001 ● 640 GB, 5400 rpm 637312-001 ● 500 GB, 7200 rpm 644685-001 ● 320 GB, 5400 rpm 645086-001 ●...
  • Page 38 Item Description Spare part number Blu-ray Disc ROM with DVD±R/RW SuperMulti Double-Layer Drive 659996-001 ● Optical Drive protective insert 659621-001 Chapter 3 Illustrated parts catalog...

  • Page 39: Miscellaneous Parts

    Miscellaneous parts Description Spare part number AC adapters 65 W AC adapter 609939-001 ● 90 W AC adapter 609940-001 ● 65 W AC adapter (EM) 609948-001 ● 90 W AC adapter (EM) 609947-001 ● Power cord, AC, 3 wire, black, 1.83-m For use in North America 490371-001 ●...
  • Page 40 Description Spare part number TouchPad LED board 647622-001 Screw kit 637194-001 Phillips 2.5×3.0 screw ● Phillips 2.5×5 nylon screw ● Phillips 3.0×2.0 screw ● Phillips 2.5×6.5 screw ● Phillips 2.5×10.3 screw ● Phillips 4.0×2.5 screw ● Chapter 3 Illustrated parts catalog...

  • Page 41: Sequential Part Number Listing

    Sequential part number listing Spare part number Description 490371-001 Power cord, AC, 3 wire, black, 1.83 m for use in North America 490371-011 Power cord, AC, 3 wire, black, 1.83 m for use in Australia 490371-021 Power cord, AC, 3 wire, black, 1.83 m for use in Europe 490371-031 Power cord, AC, 3 wire, black, 1.83 m for use in the United Kingdom and Singapore 490371-061...
  • Page 42 Spare part number Description 616333-001 V140 processor (2.3 GHz, 512 KB L2 cache, 1066 MHz, 3.2 GT/s), SC 25 W 616343-001 Athlon II P340 processor (2.2 GHz, 1 MB L2 cache, 1066 MHz, 3.2 GT/s), Dual 25 W 616345-001 AMD Phenom II N850 processor (2.2 GHz, 1.5 MB L2 cache, 1333 MHz, 3.6 GT/s), Triple 35 621565-001 2 GB memory module, 10600 1333 MHz shared 621569-001...
  • Page 43 Spare part number Description 636373-001 System board (includes replacement thermal material) use in Intel HM65 UMA computer models 636374-001 System board (includes replacement thermal material) for use in Intel HM65 discrete, 512 M, computer models 636375-001 System board (includes replacement thermal material) for use in Intel HM65 6470 discrete, 1 GB, computer models 636376-001 Keyboard, black (includes keyboard cable) for use in the United States, Black...
  • Page 44 Spare part number Description 637185-001 Wireless antenna (includes wireless antenna transceivers and cable) 637186-001 Display back cover (includes logo) for use in Ocean Drive computer models 637187-001 Base enclosure 637188-001 Display bezel 637189-001 Heat sink assembly (includes replacement thermal material) for use in Intel HM55 UMA computer models 637190-001 Heat sink assembly (includes replacement thermal material) for use in Intel HM55 discrete...
  • Page 45 Spare part number Description 641140-001 Heat sink assembly (includes replacement thermal material) for use in Intel HM65 UMA computer models 641141-001 Heat sink assembly (includes replacement thermal material) for use in Intel HM65 discrete computer models 641142-001 Display hinge covers 641143-001 TouchPad button board (includes bracket and cable) 641144-001...
  • Page 46 Spare part number Description 39.6 cm (15.6 in) HD LED BrightView (1366×768) display assembly for use in Charcoal Grey 645523-001 computer models 39.6 cm (15.6 in) HD LED BrightView (1366×768) display assembly for use in Pewter computer 645524-001 models 39.6 cm (15.6 in) HD LED BrightView (1366×768) display assembly for use in Pacific Blue 645525-001 computer models 39.6 cm (15.6 in) HD LED BrightView (1366×768) display assembly for use in Pearl Pink...
  • Page 47 Spare part number Description 645893-BB1 Keyboard for use in Israel, Pink 645893-BG1 Keyboard for use in Switzerland, Pink 645893-D61 Keyboard for use in India, Pink 645893-DH1 Keyboard for use in the Netherlands, Pink 645893-DJ1 Keyboard for use in Greece, Pink 647622-001 TouchPad LED board 647623-001...
  • Page 48 Spare part number Description 654118-001 System board (includes replacement thermal material) for use in Intel HM55 i3–370M UMA computer models 654119-001 Heat sink assembly (includes replacement thermal material) for use in Intel BGA discrete computer models 654120-001 Heat sink assembly (includes replacement thermal material) for use in Intel BGA UMA computer models 655795-001 Atheros 9485GN 802.11b/g/n 1x1 WiFi and 3012 Bluetooth 4.0 Combo Adapter...

  • Page 49: Removal And Replacement Procedures

    Removal and replacement procedures Preliminary replacement requirements Tools required The following tools are needed to complete the removal and replacement procedures: Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers ● Service considerations Before disassembly or assembly procedures, review and adhere to all service considerations. NOTE: As you remove each subassembly from the computer, place the subassembly (and all accompanying screws) away from the work area to prevent damage.

  • Page 50: Cables And Connectors

    Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion.

  • Page 51: Grounding Guidelines

    Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

  • Page 52: Packaging And Transporting Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. ●...

  • Page 53: Equipment Guidelines

    Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps ● with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 54: Component Replacement Procedures

    Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 78 screws, in 8 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.

  • Page 55: Computer Feet

    Computer feet Description Spare part number Rubber Feet Kit 639455-001 The computer feet are adhesive-backed rubber pads. The feet attach to the base enclosure in the locations illustrated below. Component replacement procedures...

  • Page 56: Battery

    Battery Description Spare part number 6 cell, 2.20 Ah, 47 Wh 593553-001 6 cell, 2.55 Ah, 55 Wh 593554-001 Before disassembling the computer: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on the computer, and then shut it down through the operating system.

  • Page 57: Service Door

    Service door Description Spare part number Plastics Kit (contains the service door) 637192-001 Before removing the service door, remove the battery (see Battery on page Position the computer upside down, with the front toward you. Loosen the two Phillips 4.0×2.0 captive screws (1) that secure the service door to the computer. Remove the service door (2).

  • Page 58: Hard Drive

    Hard drive NOTE: The hard drive spare part kit includes a hard drive bracket and hard drive connector. The hard drive bracket and hard drive connector, as well as the hard drive bracket screws, are also available in the Hard Drive Hardware Kit. Description Spare part number Supports the following 9.50 mm, 6.35 cm (2.50 in) SATA hard drives:...
  • Page 59 Remove the hard drive: Disconnect the hard drive adapter cable from the system board (1) and then pull up on the tab (2) to remove the drive from the hard drive bay. NOTE: If the rubber hard drive bracket is wedged into the hard drive bay snugly, you may need to gently pry up the hard drive using a thin nonconductive tool.

  • Page 60: Optical Drive

    Optical drive NOTE: The optical drive spare part kit includes an optical drive bezel and optical drive bracket. Description Spare part number DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive 659997-001 Blu-ray Disc ROM and DVD±R/RW SuperMulti Double-Layer Drive 659996-001 Optical Drive protective insert 659621-001 Before removing the optical drive: Battery (see...
  • Page 61 Remove the optical drive bracket (2). To replace the optical drive bezel, disconnect it from the optical drive. Reverse this procedure to reassemble and install the optical drive. Component replacement procedures...

  • Page 62: Wlan Module

    WLAN module Description Spare part number Atheros 9285G 802.11b/g/n WiFi Adapter 580101-001 Atheros 9285G 802.11b/g/n 1x1 WiFi Adapter 605560-005 Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter (BT3.0+HS 600370-001 ready) Broadcom 4313AGN 802.11a/b/g/draft-n WiFi Adapter 593836-001 Intel Centrino Wireless-N 1030 + Bluetooth (802.11b/g/n) 631956-001 Intel Centrino Wireless-N 1000 (802.11 b/g/n) 593530-001...
  • Page 63 Remove the WLAN module (4) by pulling it away from the slot at an angle. CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region.

  • Page 64: Memory Module

    Memory module Description Spare part number 4 GB PC3 10600 1333 MHz shared 621569-001 2 GB PC3 10600 1333 MHz shared 621565–001 Before removing the memory module, remove the following components: Battery (see Battery on page Service door (see Service door on page Remove the memory module: Spread the retaining tabs (1) on each side of the memory module slot to release the memory module.

  • Page 65: Keyboard

    Keyboard Description Spare part number Computer major components on page 19 for complete list of available keyboards. Before removing the keyboard, remove the following components: Battery (see Battery on page Service door (see Service door on page Remove the keyboard: Remove the Phillips 5.0×2.5 screw that secures the keyboard to the computer.
  • Page 66 Open the display and stand the computer on its side. Insert a small screwdriver through the keyboard access hole in the bottom of the computer. (The keyboard access hole is the same hole from which the keyboard screw was removed.) Push firmly on the bottom of the keyboard until it is disengaged.
  • Page 67 Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached, and then disconnect the keyboard cable (2). Remove the keyboard (3). Reverse this procedure to install the keyboard. Component replacement procedures...

  • Page 68: Top Cover

    Top cover Description Spare part number For use in Ocean Drive computer models 637196-001 For use in Luminous Rose computer models 641287-001 For use in Sweet Purple computer models 641297-001 For use in Butter Gold computer models 641299-001 For use in Pewter computer models 641291-001 For use in Charcoal Grey computer models 641289-001...
  • Page 69 Release the three ZIF connectors (1) to which the ZIF cables are attached. Then disconnect the power button cable (2), the TouchPad cable (3), the TouchPad button cable (4), and USB board cable (5) from the system board. Remove the two Phillips 5.0×2.5 screws that secure the top cover to the computer. Turn the computer upside down, with the front toward you.
  • Page 70 Remove the three Phillips 5.0×2.5 screws in the battery bay, the two Phillips 5.0×2.5 screws near the hard drive connector, and the nine Phillips 6.0×2.5 screws along the edges of the base enclosure. NOTE: The four screws along the front edge also serve to secure the speakers inside the base enclosure.

  • Page 71: Power Button Board

    Power button board Description Spare part number Power button board (includes cable) 641144-001 Before removing the power button board, remove the following components: Battery (see Battery on page Service door (see Service door on page Hard drive (see Hard drive on page Optical drive (see Optical drive on page WLAN module (see...
  • Page 72 Reverse this procedure to install the power button board. Chapter 4 Removal and replacement procedures...

  • Page 73: Touchpad Button Board

    TouchPad button board Description Spare part number TouchPad button board (includes bracket and cable) 641143-001 Before removing the TouchPad button board, remove the following components: Battery (see Battery on page Service door (see Service door on page Hard drive (see Hard drive on page Optical drive (see Optical drive on page...
  • Page 74 Reverse the above procedure to reassemble and install the TouchPad button board. Chapter 4 Removal and replacement procedures...

  • Page 75: Touchpad Led Board

    TouchPad LED board NOTE: The security cable lock is included with the base enclosure, spare part number 637187-001. TouchPad LED board 647622-001 Before removing the TouchPad LED board, remove the following components: Battery (see Battery on page Service door (see Service door on page Hard drive (see Hard drive on page...

  • Page 76: Speaker Assembly

    Speaker assembly Description Spare part number Speaker assembly (includes cable) 641396-001 Before removing the speaker assembly, remove the following components: Battery (see Battery on page Service door (see Service door on page Hard drive (see Hard drive on page Optical drive (see Optical drive on page Keyboard (see Keyboard on page...

  • Page 77: Usb Board

    USB board Description Spare part number USB board (includes cable) 641145-001 Before removing the USB board, remove the following components: Battery (see Battery on page Service door (see Service door on page Hard drive (see Hard drive on page Optical drive (see Optical drive on page Keyboard (see Keyboard on page...

  • Page 78: Power Connector

    Power connector Description Spare part number Power connector 641137-001 Before removing the power connector cable, remove the following components: Battery (see Battery on page Service door (see Service door on page Hard drive (see Hard drive on page Optical drive (see Optical drive on page Keyboard (see Keyboard on page...

  • Page 79: Display Assembly

    Display assembly Description Spare part number 39.6-cm (15.6-in) High Definition (HD), light-emitting diode (LED) BrightView display assembly: For use in Charcoal Grey computer models 645523-001 ● For use in Ocean Drive computer models 636378-001 ● For use in Sonoma Red computer models 645521-001 ●...
  • Page 80 Lift the display panel (4) straight up to remove it. NOTE: The security bracket is part of the right hinge. Reverse this procedure to install the display assembly. Chapter 4 Removal and replacement procedures...
  • Page 81 To replace any of the display assembly internal components, remove the following screw covers and screws: (1) Two screw covers on the display bezel bottom edge (2) Two Phillips 5.0×2.5 screws Flex the inside edge of the left side (1), the top and bottom sides (2), and the right side (3) of the display bezel until the bezel disengages from the display back cover.
  • Page 82 Remove the display bezel (4). Reverse this procedure to install the display bezel. To replace the webcam module, lift the webcam module as far from the display enclosure as the webcam module cable allows. Disconnect the webcam module cable (1) from the webcam module, and then remove the webcam module (2).
  • Page 83 To replace the display hinge covers, remove the two Phillips 3.0×2.5 screws (1) that secure the covers to the display enclosure. Remove the display hinge covers (2). The display hinge covers are available using spare part number 641142-001. Reverse this procedure to install the display hinge covers. To replace the display panel, remove four Phillips 4.0×2.5 screws that secure the display panel to the display enclosure.
  • Page 84 Tilt the display (1) up, release the tape (2) holding the display cable to the display panel, and then disconnect the cable (3). Remove the display panel (4) from the display enclosure. The display panel is available using spare part number 647623-001 . Reverse this procedure to install the display panel.
  • Page 85 Lift up to remove the transceiver cable (2). The wireless antenna transceivers and cable are available using spare part number 637185-001. Reverse this procedure to install the display wireless antenna transceivers. To remove the display cable from the display enclosure, lift the adhesive tabs (1) that hold the display cable to the display enclosure.

  • Page 86: System Board

    System board NOTE: The system board spare part kit includes UMA or discrete graphics subsystem memory and replacement thermal material. Description Spare part number For use in Intel HM55 UMA computer models 636370-001 For use in Intel HM65 UMA computer models 636373-001 For use in Intel HM55 6470 discrete, 512 MB, computer models 636371-001...
  • Page 87 Optical drive (see Optical drive on page WLAN module (see WLAN module on page Memory module (see Memory module on page Keyboard (see Keyboard on page Top cover (see Top cover on page USB board (see USB board on page Display assembly (see Display assembly on page Power connector (see...
  • Page 88 Lift the system board (3) from the right edge and pull it away from the base enclosure at an angle. For AMD computer models, see the following image. For Intel computer models, see the following image. Chapter 4 Removal and replacement procedures...
  • Page 89 When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board: Heat sink assembly (see Heat sink assembly on page ● Processor (see Processor on page ●...

  • Page 90: Rtc Battery

    RTC battery Description Spare part number RTC battery (includes mounting adhesive) 637193-001 Before removing the RTC battery, remove the following components: Battery (see Battery on page Service door (see Service door on page Hard drive (see Hard drive on page Optical drive (see Optical drive on page WLAN module (see...
  • Page 91 Remove the RTC battery (2). Reverse this procedure to install the RTC battery. Component replacement procedures...

  • Page 92: Heat Sink Assembly

    Heat sink assembly NOTE: The heat sink assembly includes replacement thermal material. The heat sink fan is available separately, using spare part number 639460-001. Description Spare part number For use in AMD UMA computer models 639463-001 For use in AMD discrete computer models 639462-001 For use in AMD BGA UMA computer models 649952-001...
  • Page 93 NOTE: Steps 1 through 5 apply only to computer models equipped with Intel processors. Position the system board right-side up, with the front toward you. Disconnect the fan cable from the system board (1). Follow the sequence embossed on heat sink to loosen the seven Phillips 10.0×2.0 captive screws (2) that secure the heat sink assembly to the system board.
  • Page 94 Remove the heat sink assembly (4) by lifting straight up. Each time the heat sink assembly is removed, the thermal material must be thoroughly cleaned from the system board at locations (1) and (2), from the heat sink assembly at locations (4) and (5), and from the processor (3).
  • Page 95 The following illustration shows the locations for thermal material on systems with AMD processors. After applying fresh thermal paste to the components, reverse the above procedure to install the heat sink assembly. Component replacement procedures...

  • Page 96: Processor

    Processor NOTE: All processor spare part kits include thermal material. Description Spare part number Intel Core i7-2620M processor (2.7 GHz, SC turbo up to 3.40 GHz, 4 MB L3 cache), Dual 35 W 631252-001 Intel Core i5-2540M processor (2.6 GHz, SC turbo up to 3.3 GHz, 3 MB L3 cache), Dual 35 W 631255-001 Intel Core i5-2520M processor (2.5 GHz, SC turbo up to 3.2 GHz, 3 MB L3 cache), Dual 35 W 631253-001...
  • Page 97 Description Spare part number V160 processor (2.4 GHz, 512 KB L2 cache, 1066 MHz, 3.2 GT/s), SC 25 W 636634-001 V140 processor (2.3 GHz, 512 KB L2 cache, 1066 MHz, 3.2 GT/s), SC 25 W 616333-001 Before removing the processor, remove the following components: Battery (see Battery on page Service door (see...
  • Page 98 Lift the processor (2) straight up and remove it. NOTE: The gold triangle (3) on the processor must be aligned with the triangle icon (4) embossed on the processor socket when you install the processor. Reverse this procedure to install the processor. Chapter 4 Removal and replacement procedures...

  • Page 99: Specifications

    Specifications Computer specifications Dimensions 24.5 cm (9.6 in) Depth Width 37.4 cm (14.7 in) Height (front to rear) 3.1 to 3.6 cm (1.2 to 1.4 in) Weight (lowest weight configuration) < 2.5 kg (5.5 lbs) Input power Operating voltage 18.5 V dc @ 3.5 A - 65W Operating current 3.5 A Temperature...

  • Page 100: 39.6-Cm (15.6-In) Display Specifications

    39.6-cm (15.6-in) display specifications Dimensions Height 21.0 cm (8.27 in) 35.9 cm (14.1 in) Width Diagonal 39.6 cm (15.6) Number of colors Up to 16.8 million Contrast ratio 300:1 (typical) Brightness 200 cd/m² (typical) Pixel resolution Pitch 0.259 × 0.259 mm Format 1280 ×...

  • Page 101: Hard Drive Specifications

    Hard drive specifications 750 GB* 640 GB* 500 GB* 320 GB* 250 GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm 7.0 mm 7.0 mm Width 70 mm 70 mm 70 mm 70 mm 70 mm Weight 101 g 101 g 101 g 101 g 101 g...

  • Page 102: Dvd±Rw And Cd-Rw Supermulti Double-Layer Combo Drive Specifications

    DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications Applicable disc Read CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (Photo- CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-RAM Write CD-R and CD-RW, DVD+R, DVD+RW, DVD-R, DVD-RW, DVD-RAM Random access time...

  • Page 103: Blu-Ray Disc Rom And Dvd±R/Rw Supermulti Double-Layer Drive Specifications

    Blu-ray Disc ROM and DVD±R/RW SuperMulti Double-Layer Drive specifications Applicable disc Read BD-ROM, BD-ROM-DL, BD-R, BD-R-DL, BD-RE, BD-RE-DL, DVD-ROM, DVD+R, DVD+R-DL, DVD+RW, DVD-R, DVD-R-DL, DVD-RW, DVD-RAM (Ver.2), CD- DA, CD-ROM (mode 1 and mode 2), CD-ROM XA (mode 2, form 1 and form 2), Photo CD (single and multiple sessions), CD Extra, CD-R, CD-RW, and CD-TEXT Write...

  • Page 104: Setup Utility (Bios)

    Setup Utility (BIOS) Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility includes settings for the types of peripherals installed, the startup sequence of the computer, and the amount of system and extended memory.

  • Page 105: Navigating And Selecting In Setup Utility

    Navigating and selecting in Setup Utility Because Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are by keystroke. To choose a menu or a menu item, use the arrow keys. ● To choose an item in a list or to toggle a field—for example an Enable/Disable field—use either ●...

  • Page 106: Updating The Bios

    Updating the BIOS Updated versions of the BIOS may be available on the HP Web site. Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

  • Page 107: Downloading A Bios Update

    Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source.

  • Page 108: Backup And Recovery

    Backup and recovery Restore ● Creating restore media ● Performing a system restore ● Backing up and recovering your information ● Your computer includes tools provided by the operating system and HP to help you safeguard your information and restore it if ever needed. This chapter provides information on the following topics: Creating a set of recovery discs or a recovery flash drive (HP Recovery Manager software feature) ●...

  • Page 109: Restore

    Restore In the event of hard drive failure, to restore your system to its factory image you will need a set of recovery discs or a recovery flash drive that you can create using HP Recovery Manager. HP recommends that you use this software to create either a set of recovery discs or a recovery flash drive immediately after software setup.

  • Page 110: Performing A System Restore

    To create a set of recovery discs or a recovery flash drive: Select Start > All Programs > HP > HP Recovery Manager > HP Recovery Media Creation. Follow the on-screen instructions. Performing a system restore HP Recovery Manager software allows you to repair or restore the computer to its original factory state. HP Recovery Manager works from recovery discs, a recovery flash drive, or from a dedicated recovery partition (select models only) on the hard drive.

  • Page 111: Restoring Using The Restore Media

    Restoring using the restore media If possible, back up all personal files. Insert the first recovery disc into the optical drive on your computer or an optional external optical drive, and then restart the computer. – or – Insert the recovery flash drive into a USB port on your computer, and then restart the computer. NOTE: If the computer does not automatically restart in the HP Recovery Manager, the computer boot order needs to be changed.

  • Page 112: Changing The Computer Boot Order

    Changing the computer boot order To change the boot order for recovery discs: Restart the computer. Press while the computer is restarting, and then press for boot options. Select Internal CD/DVD ROM Drive from the boot options window. To change the boot order for recovery flash drive: Insert the flash drive into a USB port.

  • Page 113: Using Windows Backup And Restore

    To create a screen shot: Display the screen you want to save. Copy the screen image: To copy only the active window, press alt+fn+prt To copy the entire screen, press fn+prt Open a word-processing document, and then select Edit > Paste. The screen image is added to the document.

  • Page 114: Using Windows System Restore Points

    Using Windows system restore points A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes. NOTE: Recovering to an earlier restore point does not affect data files saved or e-mails created since the last restore point.

  • Page 115: Power Cord Set Requirements

    Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 V ac, or from 220 to 240 V ac. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

  • Page 116: Requirements For Specific Countries And Regions

    Requirements for specific countries and regions Country/region Accredited agency Applicable note number Argentina IRAM Australia Austria Belgium CEBEC Brazil ABNT Canada Chile Denmark DEMKO Finland FIMKO France Germany India Israel Italy Japan The Netherlands KEMA New Zealand SANZ Norway NEMKO The People's Republic of China Saudi Arabia SASO...
  • Page 117 Country/region Accredited agency Applicable note number The United States The flexible cord must be Type HO5VV-F, 3-conductor, 0.75 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

  • Page 118: Recycling

    Recycling When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries.

  • Page 119: Index

    Index power 10 display back cover, spare part AC adapter light, identifying 13 right TouchPad 8 number 27 AC adapter, spare part numbers display bezel illustrated 27 cables, service considerations 42 action keys, identifying 11 spare part number 27, 74 camera module antenna display cable, spare part number...
  • Page 120 esc 11 power button, identifying 10 f11 102 fn 11 power connector factory settings, restoring 97 Windows applications 11 identifying 13 feet Windows logo 11 spare part number 22 locations 47 power connector cable spare part number 47 removal 70 latch, battery release 17 fn key, identifying 11 spare part number 70...
  • Page 121 removal/replacement system board WLAN module preliminaries 41 removal 78 removal 54 procedures 46 spare part numbers 22, 78 spare part numbers 24, 54 restore points 106 system information, displaying 97 workstation guidelines 44 RJ-45 (network) jack, identifying system recovery 102 system restore points 106 RTC battery removal 82...

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