Before YouCall For Service...
GEA ,,a,oos.com
Troubleshooting tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Possible Causes
What To Do
Surla_its_ill_i
Improper
cookware
• Use pans which are flat and match tbe diameter
being used.
of the surface unit selected.
_ _o_king
A fuse in your home may be
• Replace
dm fuse or reset the circuit breaker.
blown or the circuit breaker
tappea.
Cooktop
controls
• Check
to see the correct
control
is set for the surface
improperly
set.
unit you are using.
Incorrect
deaning
methods
being used.
Cookware
with rough bottoms
being used or coarse particles
(salt or sand) were between
the cookware
and the surface
of the cooktop.
Cookware
has been slid
across
the cooktop
surface.
• Scratches are not removable. Tiny scratches will become
le_s visible in time as a resuh of cleaning.
• 'ib avoid scratches, u_ tim recommended
cleaning
procedures.
Make sm'e bottoms of cookware are clean
before use, and use cookware with smooth bottoms.
Food
spillovers
not cleaned
• See the Cleaning the glass cooktop
section.
before
next use.
Hot surface
on a model
• This is normal.
The surface
may appear
discolored
with a light colored
glass
when
it is hot. This is tempera
W and will disappear
cooktop,
as the glass cools.
Hot cooktop
came into
• See the Glass surface--potential
for permanent damage
contact
with plastic placed
section
in the Cleaning the glass cooktop section.
on the hot cooktop.
Hot sugar
mixture
spilled
• Call a qualified
technician
tor replacement.
on the cooktop.
Improper
cookware
• Use only flat cookware
to minimize
cycling.
being
used.
You forgot
to enter a
• Press tbe BAKE pad and desired
temperature
or the
entering _oking
time
bake temperature
or
SELFCLEAN pad and desired
clean
time.
cleaning
time.
Oven
controls improperly
set.
• See dm Using the oven section.
Shelf position
is incorrect
• See tim Using the oven section.
or the shelf is not level.
Incorrect
cookware
or
• See dm Using the oven section.
eookware
of improper
size being used.
Oven
thermostat
needs
• See the Adjust the oven thermostat--Do
it yourself!
section.
adjustment.
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