Page 1 ® Satellite P500 Series User’s Guide If you need assistance: ❖ Toshiba’s Support Web site pcsupport.toshiba.com ❖ Toshiba Customer Support Center Calling within the United States (800) 457-7777 Calling from outside the United States (949) 859-4273 For more information, see “If Something Goes Wrong”...
Page 2 TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (“TOSHIBA”), ITS AFFILIATES AND SUPPLIERS DO NOT WARRANT THAT OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE. YOU AGREE THAT TOSHIBA,...
Page 3 Only Peripherals complying with the FCC Class B limits may be attached to this equipment. Operation with noncompliant peripherals or peripherals not recommended by Toshiba is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer's ports.
Page 4: Industry Canada Requirement
Contact either: ❖ Toshiba’s Support Web site at pcsupport.toshiba.com. ❖ Or call the Toshiba Customer Support Center: Within the United States at (800) 457-7777 Outside the United States at (949) 859-4273 Industry Canada Requirement This Class B digital apparatus complies with Canadian ICES-003.
Page 5: Telephone Company Procedures
Toshiba Corporation, Toshiba America Information Systems, Inc. or an authorized representative of Toshiba, or the Toshiba Customer Support Center within the United States at (800) 457-7777 or Outside the United States at (949) 859-4273. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
Page 6 Alarm Equipment If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. Instructions for IC CS-03 Certified Equipment NOTICE: The Industry Canada label identifies certified equipment.
Page 7: Wireless Interoperability
Wireless Interoperability The TOSHIBA Wireless LAN Mini PCI Card products are designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum (DSSS) radio technology, and is compliant to: ❖ The IEEE 802.11 Standard on Wireless LANs (Revision A/B/G), as defined and approved by the Institute of Electrical and Electronics Engineers.
Page 8: Wireless Lan And Your Health
The radiated output power of the TOSHIBA Wireless LAN Mini PCI Card is far below the FCC radio frequency exposure limits. Nevertheless, the TOSHIBA Wireless LAN Mini PCI Card shall be used in such a manner that the potential for human contact during normal operation is minimized. The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
Page 9 Canada – Industry Canada (IC) This device complies with RSS 210 of Industry Canada. The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population;...
Page 10 This Directive applies to EU member countries only and does not apply to end users in other countries such as the United States. Although the initial emphasis is in Europe, Toshiba is already working with design engineers, suppliers, and other partners to determine appropriate worldwide product life cycle planning and end-of-life strategies for our products.
Page 11 VCCI Class B Information Modem Warning Notice Conformity Statement The equipment has been approved to [Commission Decision “CTR21”] for pan- European single terminal connection to the Public Switched Telephone Network (PSTN). However, due to differences between the individual PSTNs provided in different countries/regions the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point.
Page 12 2. If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. 2. Indication The indication shown below appears on this equipment.
Page 13: Device Authorization
FH: This equipment uses FH-SS modulation. The interference range of this equipment is less than 10m. This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. 3. TOSHIBA Direct PC Monday – Friday: 10:00 – 17:00 Toll Free Tel: 0120-15-1048 Direct Dial: 03-3457-4850...
Page 14 ® ® Approved Countries/Regions for the Intel Wireless Wi-Fi Link 5100/5300 Series This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Andorra Argentina CNC: Australia...
Page 15 Qatar Réunion Romania Russia Saint Martin Saipan San Marino Saudi Arabia Serbia Singapore Slovakia Slovenia South Africa South Korea Spain Sweden Switzerland Tahiti Taiwan Turkey Turk Islands Ukraine United Kingdom (United Arab Emirates) Uruguay Vatican Venezuela Vietnam Virgin Islands Zimbabwe ®...
Page 16 Montenegro Mozambique Nambia Nepal Netherlands New Zealand Nicaragua Nigeria Norway Papua New Guinea Peru Philippines Poland Portugal Puerto Rico Qatar Romania Russia Saudi Arabia Senegal Serbia Singapore Slovak Republic Slovenia South Africa South Korea Spain Sri Lanka Sweden Switzerland Taiwan Thailand Turkey UAE (United Arab...
Page 17 Malta Mexico Monaco Montenegro Mozambique Nambia Nepal Netherlands New Zealand Nicaragua Nigeria Norway Papua New Guinea Philippines Poland Portugal Puerto Rico Qatar Romania Russia Saudi Arabia Senegal Serbia Singapore Slovak Republic Slovenia South Korea Spain Sri Lanka Sweden Switzerland Thailand Turkey UAE (United Arab Ukraine...
Page 18 Poland Portugal Romania Russia Saudi Arabia Slovakia Slovenia South Korea Spain Sweden Switzerland/ Taiwan (ROC) Liechtenstein UAE (United Arab Ukraine United Kingdom Emirates) Uruguay Venezuela Europe - Restrictions for use of 2.4 GHz Frequencies in European Community Countries België/ For private usage outside buildings across public grounds over less than Belgique: 300m no special registration with IBPT/BIPT is required.
Page 19 Nederland: License required for outdoor installations. Check with reseller for procedure to follow. Licentie verplicht voor gebruik met buitenantennes. Neem contact op met verkoper voor juiste procedure. Europe - Restrictions for Use of 5 GHz Frequencies in European Community Countries European Community 5150-5250 MHz 5250-5350 MHz...
Page 20 radar detection feature will automatically restart operation on a channel free of radar. You may consult with the local technical support staff responsible for the wireless network to ensure the Access Point device(s) are properly configured for European Community operation. Approved Countries/Regions for use for the Atheros AR5BXB63 11g minicard This equipment is approved to the radio standard by the countries/regions in the...
Page 21 ® Approved Countries/Regions for the Realtek RTL8187B This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Albania Argentina Australia Austria Azerbaijan Bahrain Bangladesh Belgium...
Page 22 Approved Countries/Regions for use for the ® Intel PRO/Wireless 3945ABG Network Connection This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. NOTE An adhoc mode is available in Ch1-Ch11(802.11b/g), An Infrastructure mode is available in Ch1-Ch11 (802.11b/g)
Page 23 11a, 11b, 11g and 11n wireless are based on IEEE 802.11a, 802.11b, 802.11g and 802.11n respectively. The IEEE 802.11n specification has not been finalized and is currently in draft release. The TOSHIBA 11a/b/g/n Wireless LAN Adapters are based on the Draft Release, Version 1.0, of the IEEE 802.11n specification.
Page 24: Bluetooth Wireless Technology Interoperability
Always use Bluetooth cards from TOSHIBA in order to enable wireless networks over two or more (up to a total of seven) TOSHIBA portable computers using these cards. Please contact TOSHIBA computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or pcsupport.toshiba.com in the United States for...
Page 25: Bluetooth Wireless Technology And Your Health
Approved Countries/Regions for use (Bluetooth wireless technology) ® Bluetooth Card from Toshiba equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Argentina...
Page 26: Regulatory Statements
The radiated output power of the Bluetooth Card from TOSHIBA is far below the FCC radio frequency exposure limits. Nevertheless, the Bluetooth Card from TOSHIBA shall be used in such a manner that the potential for human contact during normal operation is minimized.
Page 27 Never attempt to disassemble, adjust or repair an optical drive. You could damage the drive. You would also be exposed to laser light or other safety hazards, resulting in serious injury. Always contact an authorized Toshiba service provider, if any repair or adjustment is required.
Page 28 Copyright This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed, however, with respect to the use of the information contained herein.
Page 29 Systems Incorporated in the United States and/or other countries. Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Toshiba is under license. Other trademarks and trade names are those of their respective owners.
Page 30: Table Of Contents
Contents Introduction................38 This guide ...............40 Safety icons ............41 Other icons used..........41 Your computer’s features and specifications ..42 Other documentation ..........42 Service options ............42 Chapter 1: Getting Started............43 Selecting a place to work ........43 Setting up a work environment ......43 Keeping yourself comfortable ......44 Precautions............44 Important information on your computer’s...
Page 31 Contents Turning on the power........51 Setting up your software........52 Registering your computer with Toshiba ....52 Adding optional external devices......53 Adding memory (optional) ........53 Installing a memory module ......54 Removing a memory module......59 Checking total memory ........61 Recovering the Internal Storage Drive ....62 Recovering to out-of-box state (recommended recovery method)....63...
Page 32 Contents Turning off the computer ........82 Options for turning off the computer ....83 Using the Shut Down command .......85 Using and configuring Hibernation mode ..87 Using and configuring Sleep mode ....89 Closing the display panel ........92 Customizing your computer’s settings....92 Caring for your computer........92 Cleaning the computer ........92 Moving the computer........93...
Page 33 Setting battery notifications ......119 Conserving battery power .......120 Power Plans............121 Using a hot key to set the Power Plan.....122 Using TOSHIBA eco Mode ........123 Changing the main battery ........124 Removing the battery from the computer ..124 Inserting a charged battery ......125 Taking care of your battery ........127...
Page 34 Using the Bridge Media Adapter Slot ....143 Inserting memory media.........143 Removing memory media.......144 ® Using the i.LINK port ..........145 Using the eSATA/USB combo port......145 Chapter 5: Utilities..............146 TOSHIBA Assist ............147 Connect............148 Secure.............149 Protect & Fix ...........150 Optimize............151 TOSHIBA Application Installer.......152 Setting passwords ..........153...
Page 35 Deleting a user password........156 TOSHIBA Face Recognition Utility......157 TOSHIBA PC Diagnostic Tool Utility......158 TOSHIBA HDD Protection Utility ......159 TOSHIBA SD™ Memory Card Format Utility ..160 Mouse Utility............161 TOSHIBA Hardware Setup........162 USB Sleep and Charge Utility ........164 Starting the USB Sleep and Charge Utility..164 USB Sleep and Charge ........164...
Page 36 DVD operating problems........204 Develop good computing habits ......205 Data and system configuration backup in ® the Windows operating system....206 If you need further assistance.......211 Before you contact Toshiba ......211 Contacting Toshiba .........212 Other Toshiba Internet Web sites......213 Toshiba’s worldwide offices........213...
Page 37 Contents Appendix A: Hot Keys/TOSHIBA Cards ......... 215 Hot Key Cards ............215 Using the Hot Key Cards .........216 Application Cards..........217 Using the Application Cards......218 Card Case............219 Hot key functions ..........219 Volume Mute ..........220 Lock (Instant security) ........221 Power plan............222 Sleep mode .............223 Hibernation mode ...........224...
Page 38: Introduction
You can wake the computer from Sleep mode by pressing the power button. See the “Mobile Computing” section of the Toshiba User’s Guide for more information on using power management settings to...
Page 39 (RoHS), which restricts use of lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE. Toshiba requires its computer component suppliers to meet RoHS requirements and verifies its suppliers’ commitment to meeting RoHS requirements by conducting component sampling inspections during the product design approval process.
Page 40: This Guide
Toshiba’s Web site at pcsupport.toshiba.com. While Toshiba has made every effort at the time of publication to ensure the accuracy of the information provided herein, product specifications, configurations, prices, system/component/options availability are all subject to change without notice.
Page 41: Safety Icons
Introduction Safety icons Safety icons This manual contains safety instructions that must be observed to avoid potential hazards that could result in personal injuries, damage to your equipment, or loss of data. These safety cautions have been classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.
Page 42: Your Computer's Features And Specifications
To stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at pcsupport.toshiba.com. If you have a problem or need to contact Toshiba, see “If Something Goes Wrong” on page...
Page 43: Chapter 1: Getting Started
Chapter 1 Getting Started This chapter provides tips for using your computer effectively, summarizes how to connect components, and explains what to do the first time you use your computer. The “Instruction Manual for Safety and Comfort,” that is shipped with your computer, contains important safety information.
Page 44: Keeping Yourself Comfortable
Extreme heat, cold, or humidity. ❖ Liquids and corrosive chemicals. Keeping yourself comfortable The Toshiba Instruction Manual for Safety and Comfort, included with your computer, contains helpful information for setting up your work environment and tips for working comfortably throughout the day.
Page 45 Getting Started Selecting a place to work ❖ Avoid prolonged physical contact with the underside or surface of the computer. ❖ Computer base and palm rest can become hot! Avoid prolonged contact to prevent heat injury to skin. Read the “Avoid extended contact between computer base/palm rest and skin”...
Page 46: Important Information On Your Computer's Cooling Fan
Getting Started Setting up your computer Important information on your computer’s cooling fan Your computer may have a CPU cooling fan that cools the CPU by drawing outside air into the computer. Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep mode).
Page 47: Connecting To A Power Source
TOSHIBA Battery Charger (that may have been provided with your computer), or use AC adaptors and battery chargers specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor or Battery Charger could cause fire or damage to the computer possibly resulting in serious injury.
Page 48 Getting Started Connecting to a power source To connect AC power to the computer: Connect the power cord/cable to the AC adaptor. (Sample Illustration) Connecting the power cord/cable to the AC adaptor Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm.
Page 49: Charging The Main Battery
Getting Started Charging the main battery The computer’s main battery light gives you an indication of the main battery’s current charge: ❖ Glows amber while the main battery is being charged (AC adaptor connected) ❖ Glows white when the main battery is fully charged ❖...
Page 50: Using The Computer For The First Time
Getting Started Using the computer for the first time NOTE Battery life and charge time may vary depending on the applications, power management settings, and features used. Using the computer for the first time The computer is now ready for you to turn it on and begin using it. Opening the display panel Facing the front of the computer, locate the center of the display panel.
Page 51: Turning On The Power
Getting Started Using the computer for the first time Small bright dots may appear on your screen display when you turn on your computer. Your display contains an extremely large number of thin-film transistors (TFT) and is manufactured using high- precision technology.
Page 52: Setting Up Your Software
Product registration can be completed by either visiting the Toshiba Web site at http://www.register.toshiba.com, or by double-clicking the Toshiba Resources icon on your desktop and then double-clicking Toshiba Registration. Failure to complete Product Registration will not diminish Customer rights under the Toshiba standard limited Warranty.
Page 53: Adding Optional External Devices
Adding optional external devices Adding optional external devices NOTE Before adding external devices or memory, Toshiba recommends setting up your software. See “Setting up your software” on page After starting your computer for the first time you may want to: ❖...
Page 54: Installing A Memory Module
Getting Started Adding memory (optional) Installing a memory module Memory modules can be installed in the memory module slots on the base of the computer. You will need a small Phillips screwdriver for this procedure. If the computer has been running recently, the memory module(s) may be hot.
Page 55 Getting Started Adding memory (optional) If the computer is on, begin at step 1; otherwise, skip to step 3. Click Start, and then click the arrow next to the lock button in the lower-right corner of the Start menu. The Shut Down menu appears. Arrow Start Shut Down Menu...
Page 56 Getting Started Adding memory (optional) Using a small Phillips screwdriver, loosen the captive screws that secure the memory module slot cover. Front of computer (Sample Illustration) Removing the memory module slot cover Remove the memory module slot cover. Place the screws and the cover in a safe place so that you can retrieve them later.
Page 57 Getting Started Adding memory (optional) NOTE If your system has the memory modules stacked on top of one another, you must remove the top module first before removing/installing the bottom module. NOTE For this model, Slot A is the bottom slot. Slot B is the top slot. If only one memory module is to be installed, it must be installed in Slot A.
Page 58 Getting Started Adding memory (optional) Once the module’s connector is fully inserted into the socket, press downward on the top edge of the module to seat the module into the latches at the sides of the socket. These latches should “snap” into place securely with the corresponding cutouts in the side of the module.
Page 59: Removing A Memory Module
Getting Started Adding memory (optional) NOTE For this model, Slot A is the bottom slot. Slot B is the top slot. If only one memory module is to be installed, it must be installed in Slot A. Replace the memory module slot cover and secure it using the screws.
Page 60 Getting Started Adding memory (optional) NOTE The following screen may appear when you turn on the power: ® If “Start Windows Normally” is highlighted, then press Enter If one of the Safe Mode options is highlighted, it is best to press to go into Safe Mode, then shut down and restart the system, at Enter ®...
Page 61: Checking Total Memory
Getting Started Adding memory (optional) Gently lift the memory module to a 30-degree angle and slide it out of the slot. Front of computer Slot B Slot A (Sample Illustration) Removing the memory module Replace the memory module slot cover and secure it using the screws.
Page 62: Recovering The Internal Storage Drive
Getting Started Recovering the Internal Storage Drive ® NOTE From time to time, Windows will display a pop-up that says, ® “Windows needs your permission to continue.” This is a security feature to prevent programs or people from doing things on your computer without your permission.
Page 63: Recovering To Out-Of-Box State (Recommended Recovery Method)
“Creating recovery media” on page ❖ The Toshiba Recovery Wizard also provides the option of erasing your internal storage drive, without restoring the information on the drive. See “Erasing the Internal Storage Drive” on page 73 more information.
Page 64 Click Yes to continue. (Sample Image) Warning screen When the Toshiba Recovery Wizard opens and the Selecting a process screen displays, select Recovery of Factory Default Software and then click Next. (Sample Image) Selecting a Process screen...
Page 65: Recovering To A Custom Size Partition
Getting Started Recovering the Internal Storage Drive The Recovery of Factory Default Software screen appears. Select Recover to out-of-box state. (Sample Image) Recovery of Factory Default Software screen Click Next. A confirmation message displays reminding you that all data will be lost during the recovery process. Be sure to save your work to external media before proceeding.
Page 66 Getting Started Recovering the Internal Storage Drive The “Recover to a custom size partition” option restores your C: drive to its out-of-box state, and allows you to specify the size for the C: partition. You can resize and recover the C: drive using the utilities stored on your computer’s internal storage drive or using recovery media, if you have created recovery discs.
Page 67 Getting Started Recovering the Internal Storage Drive When the Toshiba Recovery Wizard opens and the Selecting a process screen displays, select Recovery of Factory Default Software and then click Next. (Sample Image) Selecting a Process screen The Recovery of Factory Default Software screen appears.
Page 68: Recovering Without Changing The Internal Storage Drive Partitions
Getting Started Recovering the Internal Storage Drive Click Next. A confirmation message displays reminding you that all data will be lost during the recovery process. Be sure to save your work to external media before proceeding. Click Next to begin the recovery. When the process is complete, a message displays indicating that the C: drive has been recovered.
Page 69 Click Yes to continue. (Sample Image) Warning screen When the Toshiba Recovery Wizard opens and the Selecting a process screen displays, select Recovery of Factory Default Software and then click Next. (Sample Image) Selecting a Process screen...
Page 70: Creating Recovery Media
If your optical disc drive is not a writable drive, contact Toshiba Customer Support to obtain the Recovery media for your system. The Toshiba Customer Support Center in the United States is (800) 457-777; outside the United States it is (949) 859-4273.
Page 71: Restoring From Recovery Media
Getting Started Recovering the Internal Storage Drive To create recovery DVDs: Click Start, All Programs, Toshiba, Recovery, and then Recovery Disc Creator. Select DVD (to create Recovery media on DVD). Select the items you want to copy to DVD by clicking the check box next to each item’s Name—recovery files,...
Page 72 A warning screen appears, stating that when the recovery is executed all data will be deleted and rewritten. Click Yes to continue. When the Toshiba Recovery Wizard opens and the Selecting a Process screen displays, select Recovery of Factory Default Software and then click Next.
Page 73: Erasing The Internal Storage Drive
For more information, “Recovering the Internal Storage Drive” on page To delete all data and partitions from the internal storage drive: Access the Toshiba Recovery Wizard on your internal storage drive or on your recovery DVDs. ❖...
Page 74 Getting Started Erasing the Internal Storage Drive Choose one of the following options on the Erase the hard disk screen: ❖ Delete all data and partitions from the hard disk—This option deletes all of the data on the internal storage drive without overwriting the drive.
Page 75: Checking The Internal Storage Drive Operating Status
Highlight the internal storage drive in the Volume list to display its status in the lower portion of the screen. Installing drivers and applications The Toshiba Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications: Click Start, All Programs, Toshiba, Recovery, and then TOSHIBA Application Installer.
Page 76: Scrolling With The Touchpad
Getting Started Using the TouchPad™ NOTE Because the TouchPad is much smaller than the display screen, moving your cursor across the screen often means having to move your finger several times across the TouchPad in the preferred direction. Once you have positioned your cursor, you can click it into place by either double-tapping the TouchPad or clicking the control buttons.
Page 77: Using External Display Devices
Getting Started Using external display devices Using external display devices Your computer comes with a built-in display, but you can also connect the following types of external display devices to the video ports described below: ❖ An HDMI™-compatible television or VCR/DVD player via the HDMI Out port ❖...
Page 78 HDMI™-CEC (Consumer Electronics Control) is a standard in the CE Industry which allows devices to work together over an HDMI cable. Toshiba computers with HDMI-CEC include a Toshiba utility (that may need to be installed via the Toshiba Application Installer). To access the TOSHIBA Application Installer, see page 152.
Page 79: Directing The Display Output When You Turn On The Computer
Getting Started Using external display devices Click OK. NOTE In the future you can change the display settings by pressing Fn+F5 or by configuring the display properties settings. Directing the display output when you turn on the computer Once you have connected an external display device, you can choose to use the internal display only, the external device only, or both simultaneously.
Page 80: Adjusting The Quality Of The External Display
Getting Started Using an external keyboard ❖ Swap—Switch primary display between internal display and external monitor when using extended desktop (Sample Image) Display options window Release the key. Adjusting the quality of the external display To obtain the best picture quality from your television (or other video display device), you may need to adjust the video settings.
Page 81: Connecting A Printer
Getting Started Connecting a printer Connecting a printer NOTE Your printer documentation may require you to install the printer software before physically connecting the printer to your computer. If you do not install the software as instructed by the printer manufacturer, the printer may not function correctly.
Page 82: Setting Up A Printer
Getting Started Turning off the computer Setting up a printer NOTE Some printers require a specific installation process. Refer to your printer installation guide for instructions before completing the following procedure. If your printer does not support Plug and Play, follow these steps to set it up for the first time.
Page 83: Options For Turning Off The Computer
Getting Started Turning off the computer Options for turning off the computer Depending on the operating system installed, you have more than one option available for turning off the computer: Shut Down, Hibernate, and Sleep. Each option has its advantages. ❖...
Page 84 Getting Started Turning off the computer For information on how to use and configure Hibernation mode see “Using and configuring Hibernation mode” on page Sleep mode The Sleep command places the computer into a power-saving mode. Sleep saves the current state of the computer to memory so that, when you restart the computer, you can continue working from where you left off.
Page 85: Using The Shut Down Command
Getting Started Turning off the computer Using the Shut Down command The Shut down command completely shuts down the computer without saving your work or the current state of the computer. This command closes all open programs, shuts down the operating system, and then turns off your computer.
Page 86 Getting Started Turning off the computer Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. (Sample Image) Advanced settings tab of Power Options screen Click Power buttons and lid to display the actions that you can configure.
Page 87: Using And Configuring Hibernation Mode
Getting Started Turning off the computer Once the computer is configured, you can turn it off by either pressing the power button or closing the display panel, depending on the options set. Restarting your computer To start the computer up again, press the power button until the ON/OFF light glows white.
Page 88 Getting Started Turning off the computer To use any of these methods, you first need to enable them using the Power Options feature. Click Start, Control Panel, System and Maintenance, and then Power Options. The Power Options window appears. Click Change plan settings under the power plan to be customized.
Page 89: Using And Configuring Sleep Mode
Getting Started Turning off the computer ❖ Power button action Set this option to Hibernate if you want the computer to go into Hibernation mode when you press the power button. ❖ Start menu power button Set this option to Hibernate if you want the computer to go into Hibernation mode when you click the power button in the Start menu.
Page 90 Getting Started Turning off the computer Click Sleep. The computer saves the status of all open programs and files to the memory, turns off the display, and enters into a low-power mode. The ON/OFF light blinks amber indicating the computer is in Sleep mode.
Page 91 Getting Started Turning off the computer Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. (Sample Image) Advanced settings tab of Power Options screen Click Power buttons and lid to display the actions that you can configure.
Page 92: Closing The Display Panel
Getting Started Customizing your computer’s settings Once the computer is configured, you can place it into Sleep mode by either pressing the power button or closing the display panel, depending on the Sleep options set. Starting again from Sleep mode To start up the computer from Sleep mode, press the power button until the ON/OFF light glows white.
Page 93: Moving The Computer
You may want to secure your computer to a heavy object such as your desk. The easiest way to do this is to purchase an optional computer lock cable. For more information on purchasing a cable lock, visit accessories.toshiba.com. (Sample Illustration) Computer lock cable To secure the computer: Wrap the cable through or around some part of a heavy object.
Page 94 Getting Started Caring for your computer Insert the cable’s locking end into the security lock slot on your computer, then engage the locking device. The computer is now securely locked. (Sample Illustration) Attaching security lock cable...
Page 95: Chapter 2: Learning The Basics
Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the computer’s temporary memory until you save it to the internal storage drive. If the network you are using goes down and you must restart your computer to reconnect, or your battery runs out of charge while you are working, you will lose all work since you last saved.
Page 96 Learning the Basics Computing tips ❖ Back up your files to external media on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put off backing up because it takes time. However, if your internal storage drive suddenly fails, you will lose all the data on it unless you have a separate backup copy.
Page 97: Using The Keyboard
Learning the Basics Using the keyboard Using the keyboard Your computer’s keyboard contains character keys, control keys, ® function keys, and special Windows keys. (Sample Illustration) Keyboard Character keys Typing with the character keys is very much like typing on a typewriter, except that: ❖...
Page 98: Function Keys
Learning the Basics Starting a program Function keys The function keys (not to be confused with the key) are the 12 keys at the top of the keyboard. (Sample Illustration) Function keys through are called function keys because they execute programmed functions when pressed.
Page 99: Starting A Program From The Start Menu
Learning the Basics Starting a program Starting a program from the Start menu When you install a program, the operating system usually puts an icon in the All Programs menu. To start a program that has an icon in the All Programs menu, follow these steps, which use the ®...
Page 100: Starting A Program Using The Start Search Field
Learning the Basics Starting a program In the left part of the window, click the line that ends in “Local Disk (C:).” In the left part of the window, under the Local Disk C: icon, double-click the folder containing the program, in this case Program Files.
Page 101: Saving Your Work
Learning the Basics Saving your work Saving your work Before you turn off the computer using the Shut Down command, save your work on the internal storage drive, diskette, flash media, or optical disc. This is one of the most important rules of computing.
Page 102: Printing Your Work
Learning the Basics Printing your work HINT: To make another copy of the file you are currently working with, click File, and then Save As, and give the new file a different name. File names ® The Windows operating system supports long file names that can contain up to 260 characters and can include spaces.
Page 103: Backing Up Your Work
Learning the Basics Backing up your work ® In your Windows -based application, click File, and then Print. The program displays a Print dialog box. (Sample Image) Print dialog box Specify the print parameters. For example, the range of pages and number of copies to print.
Page 104: Restoring Your Work
Learning the Basics Using the optical drive Restoring your work To restore information from your backup media to your internal storage drive, use the Restore page in the backup program. Look in the online Help or your operating system documentation for information on restoring files.
Page 105: Optical Drive Components
Learning the Basics Using the optical drive Optical drive components The optical drive is located on the side of the computer. The media control buttons are located along the side of the keyboard and can be accessed when the display panel is open. Depending on the type of drive on your computer, the procedure to insert and remove optical discs may differ.
Page 106: Media Control Buttons
Learning the Basics Using the optical drive Media control buttons The media control buttons located along the side of the keyboard let you mute the sound and play audio CDs or DVD movies when the computer is on. Mute button Media button Play/Pause button Previous track button...
Page 107: Removing A Disc (Slot-Type Drive)
Learning the Basics Using the optical drive If the disc is dusty, clean it as described in “Caring for optical discs” on page 112. With the label facing up, carefully place the disc partially into the slot until the disc stops or the drive starts pulling the disc in. (Sample Illustration) Positioning the disc in the drive Use only standard (12 cm) CD or DVD Discs.
Page 108: Inserting An Optical Disc (Tray-Type Drive)
Learning the Basics Using the optical drive Inserting an optical disc (tray-type drive) (Available on certain models) Your optical drive may look like this: Drive in-use indicator light Eject button Manual eject hole (Sample Illustration) Optical drive Drive in-use indicator light—Indicates when the drive is in use. Eject button—Press to release the disc tray.
Page 109 Learning the Basics Using the optical drive Grasp the tray and pull it fully open. (Sample Illustration) Drive tray fully extended Hold the disc by its edges and check that it is free of dust. If the disc is dusty, clean it as described in “Caring for optical discs”...
Page 110: Playing An Audio Cd
Using the optical drive If you insert the disc incorrectly, it may jam the drive. If this happens, contact Toshiba support for assistance. Push the disc tray in by pressing gently on the center of the tray until it clicks into place.
Page 111: Removing A Disc With The Computer On (Tray-Type Drive)
Due to manufacturing and quality variations in third party optical media (e.g., CD or DVD) or optical media players/recorders, in certain cases, your Toshiba optical drive may not record on certain optical media that bear the applicable logo, or play back optical media recorded by other computers or optical media recorders.
Page 112: Caring For Optical Discs
Toshiba’s online resources Toshiba maintains a number of online sites to which you can connect. These sites provide information about Toshiba products, give help with technical questions and keep you up to date with future upgrades.
Page 113: Chapter 3: Mobile Computing
It has a number of other features that enhance its energy efficiency. Many of these energy-saving features have been preset by Toshiba. We recommend you leave these features active, allowing your computer to operate at its maximum energy efficiency, so that you...
Page 114: Running The Computer On Battery Power
This is normal for all batteries. To purchase a new battery pack, see the accessories information included with your computer or visit the Toshiba Web site at accessories.toshiba.com. Use only batteries designed to work with your Toshiba computer.
Page 115: Power Management
Never leave batteries in the battery charger for more than a week at a time. Doing so may reduce the potential charge of the battery. Always use the battery charger specified by Toshiba. You can order a Toshiba battery charger from Toshiba’s Web site at accessories.toshiba.com.
Page 116: Charging The Main Battery
Mobile Computing Charging batteries Charging the main battery To charge the main battery while it is in your computer, plug the computer into a live electrical outlet. The battery charges whether the computer is on or off. TECHNICAL NOTE: The recharging of the battery cannot occur when your computer is using all of the power provided by the AC adaptor to run applications, features, and devices.
Page 117: Monitoring Main Battery Power
Mobile Computing Monitoring main battery power To recharge the RTC battery, plug the computer into a live electrical outlet and leave the computer powered on for 24 hours. NOTE It is seldom necessary to charge the RTC battery because it charges while the computer is on.
Page 118: Determining Remaining Battery Power
Mobile Computing Monitoring main battery power HINT: Be careful not to confuse the battery light ( ), the ON/OFF light ( ), and the power button light (near the upper-left corner of the keyboard). When the ON/OFF light or power button light flashes amber, it ®...
Page 119: What To Do When The Main Battery Runs Low
Mobile Computing Monitoring main battery power Move the cursor over the power icon in the Notification Area, see “Finding your way around the desktop” on page 132 for more information on the Notification Area. A pop-up message displays the remaining battery power as a percentage. With repeated discharges and recharges, the battery’s capacity gradually decreases.
Page 120: Conserving Battery Power
Mobile Computing Monitoring main battery power To change the default notification settings: Click Start, Control Panel, Mobile PC, and then Power Options. The Power Options window appears. Click Change plan settings under the power plan to be customized. The Edit Plan Settings window appears. Click Change advanced power settings.
Page 121: Power Plans
Mobile Computing Monitoring main battery power There are various ways in which you can conserve power and extend the operating time of your battery: ❖ Enable Sleep or Hibernation, which saves power when you turn off the computer and turn it back on again ❖...
Page 122: Using A Hot Key To Set The Power Plan
Mobile Computing Monitoring main battery power To edit a plan or to edit advanced settings, continue to the following NOTE steps. Click Change Plan Settings to choose the plan you want to edit. This screen allows you to change basic settings. Click Change Advanced Settings to access settings for battery notification levels, internal storage drive power save time, etc.
Page 123: Using Toshiba Eco Mode
(Sample Illustration) Locating the eco button The TOSHIBA eco Utility monitors your power savings from using eco Mode by tracking real-time power consumption and accumulated savings over time. To learn how to access the utility, “TOSHIBA eco Utility” on page 173.
Page 124: Changing The Main Battery
Mobile Computing Changing the main battery Changing the main battery When your main battery has run out of power, you have two options: plug in the AC adaptor or install a charged main battery. Never short circuit the battery pack by either accidentally or intentionally bringing the battery terminals in contact with another conductive object.
Page 125: Inserting A Charged Battery
Mobile Computing Changing the main battery Slide the battery release latch to release the battery. Pull the discharged battery out of the computer. (Sample Illustration) Removing the battery If the battery is leaking or its case is cracked, put on protective gloves to handle it, and discard it immediately.
Page 126 Mobile Computing Changing the main battery If the battery does not slide into the slot easily, move the battery release lock to the unlocked position and try again. Do not force the battery into position. (Sample Illustration) Inserting the battery Slide the battery release lock to the locked position.
Page 127: Taking Care Of Your Battery
If a battery is leaking or damaged, replace it immediately. Use protective gloves when handling a damaged battery. ❖ To replace the main battery, use an identical battery that you can purchase through the Toshiba Web site at accessories.toshiba.com. ❖ A reverse polarity condition should be avoided with all batteries.
Page 128: Maintaining Your Battery
Mobile Computing Disposing of used batteries Maintaining your battery Fully discharging your battery pack will allow better accuracy of the battery meter. To fully discharge your battery pack: ❖ Periodically, disconnect the computer from a power source and operate it on battery power until the battery pack fully discharges.
Page 129 If you cannot find the information you need elsewhere, call Toshiba at: (800) 457-7777. In addition, Toshiba’s recycling initiatives include recycling programs, events and consumer promotions. For details, visit www.ToshibaDirect.com, select Recycling &...
Page 130: Traveling Tips
❖ Always travel with the computer in a carrying case. Toshiba offers a choice of carrying cases for the computer. They all provide plenty of extra space for manuals, power cords, and compact discs.
Page 131: Chapter 4: Exploring Your Computer's Features
Chapter 4 Exploring Your Computer’s Features In this chapter, you will explore some of the special features of your computer. Exploring the desktop The desktop is the launching pad for everything you can do in the ® Windows operating system. You use its features to start programs, find documents, set up system components, and perform most other computing tasks.
Page 132: Finding Your Way Around The Desktop
Exploring Your Computer’s Features Exploring the desktop Finding your way around the desktop Your computer’s desktop includes several standard features: icons, Start button, Taskbar, Notification Area, and background pattern. Icons Start button Taskbar Notification Area ® (Sample Image) Windows operating system desktop Icons An icon represents a folder, file, or program that can be quickly activated by double-clicking the icon.
Page 133 Exploring Your Computer’s Features Exploring the desktop Your desktop may contain other icons depending on your ® configuration. See Windows online Help for more specific information on each icon and how to use it. Start button You use the Start button to: ❖...
Page 134: Setting Up For Communications
Exploring Your Computer’s Features Setting up for communications Setting up for communications To connect to the Internet, use an online service, or communicate across the telephone lines with another computer, you need: ❖ A browser or communications program ❖ An Internet Service Provider (ISP) or online service if you plan to use the Internet ❖...
Page 135: Connecting A Modem To A Telephone Line
Exploring Your Computer’s Features Setting up for communications Accessing a network To access a network: ❖ At the office, connect an Ethernet cable to the Network port (RJ45) on your computer. For specific information about connecting to the network, consult your network administrator. ®...
Page 136 Exploring Your Computer’s Features Setting up for communications Before you can communicate using the modem, you need to connect it to a telephone line. Your computer’s built-in modem port provides an RJ-11 jack, allowing you to connect the modem to a standard voice-grade telephone line.
Page 137: An Overview Of Using The Internet
Exploring Your Computer’s Features An overview of using the Internet An overview of using the Internet The following sections give a quick introduction to the Internet and some of its exciting features, under these headings: ❖ The Internet ❖ The World Wide Web ❖...
Page 138: Connecting To The Internet
Exploring Your Computer’s Features An overview of using the Internet Connecting to the Internet To connect to the Internet, you need: ❖ A modem and telephone line, or a LAN connection ❖ A Web browser ❖ An Internet Service Provider (ISP) account Once you have established an ISP account, you can connect to the Internet.
Page 139: Uploading To, And Downloading Files From, The Internet
Exploring Your Computer’s Features An overview of using the Internet ❖ Internet chat rooms A chat room is a Web site that offers a place where people with similar interests and ideas communicate in real-time, one-on- one or in groups, by typing messages which are instantly viewed by others on their computer screens.
Page 140: Exploring Audio Features
Exploring Your Computer’s Features Exploring audio features Exploring audio features You can use your computer to record sounds using the computer’s internal microphone (available on certain models) or an optional external microphone. You can listen to sound files or audio CDs using the built-in speakers, headphones, or external speakers.
Page 141: Using The Web Camera
Exploring Your Computer’s Features Using the Web Camera TECHNICAL NOTE: When using amplified speakers, use speakers that require an external power source. Other types of speakers will be inadequate to produce sound from the computer. To play back sound files through external speakers or headphones: Locate the headphone jack on the computer.
Page 142: Using An Expresscard
Exploring Your Computer’s Features ® Using an ExpressCard ® Using an ExpressCard ® The ExpressCard slot supports the use of ExpressCard media. The slot also supports hot swapping, which allows you to replace one ExpressCard with another while the computer is on. ®...
Page 143: Using The Bridge Media Adapter Slot
Exploring Your Computer’s Features Using the Bridge Media Adapter Slot Gently press the ExpressCard inward to release it. The ExpressCard pops out slightly. Grasp the ExpressCard and pull it straight out. (Sample Illustration) Removing an ExpressCard Using the Bridge Media Adapter Slot The Bridge Media Adapter slot supports the use of ®...
Page 144: Removing Memory Media
Exploring Your Computer’s Features Using the Bridge Media Adapter Slot Push the media into the adapter until it locks in place. (Sample Illustration) Inserting memory media When inserting memory media, do not touch the metal contacts. You could expose the storage area to static electricity, which can destroy data.
Page 145: Using The I.link ® Port
Exploring Your Computer’s Features ® Using the i.LINK port Do not remove memory media while data is being written or read. ® Even when the Windows message “copying...” disappears, writing to the media might still be in progress and your data could be destroyed.
Page 146: Chapter 5: Utilities
Supervisor password ❖ User password ❖ TOSHIBA Face Recognition Utility ❖ TOSHIBA PC Diagnostic Tool Utility ❖ TOSHIBA HDD Protection Utility ❖ TOSHIBA SD™ Memory Card Format Utility ❖ Mouse Utility ❖ TOSHIBA Hardware Setup ❖ USB Sleep and Charge Utility...
Page 147: Toshiba Assist
TOSHIBA PC Health Monitor ❖ ConfigFree® TOSHIBA Assist The TOSHIBA Assist provides quick access to computer functions and allows you to customize a range of computer settings. To access TOSHIBA Assist, click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Assist.
Page 148: Connect
Utilities TOSHIBA Assist Connect The features available in this category are: ❖ ® ConfigFree Connectivity Doctor ❖ ® Bluetooth Settings (Sample Image) TOSHIBA Assist window – Connect tab...
Page 149: Secure
Utilities TOSHIBA Assist Secure The features available in this category are: ❖ Supervisor password ❖ User password (Sample Image) TOSHIBA Assist window – Secure tab...
Page 150: Protect & Fix
Utilities TOSHIBA Assist Protect & Fix The features available in this category are: ❖ TOSHIBA PC Diagnostic Tool Utility ❖ TOSHIBA HDD Protection Utility (Sample Image) TOSHIBA Assist window – Protect & Fix tab...
Page 151: Optimize
The features available in this category are: ❖ TOSHIBA SD™ Memory Card Format Utility ❖ Mouse Utility ❖ TOSHIBA Hardware Setup ❖ TOSHIBA Zooming Utility ❖ TOSHIBA Button Support ❖ TOSHIBA Accessibility ❖ TOSHIBA Face Recognition Utility (Sample Image) TOSHIBA Assist window – Optimize tab...
Page 152: Toshiba Application Installer
Utilities TOSHIBA Application Installer TOSHIBA Application Installer The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications: Click Start, All Programs, Toshiba, Recovery, and then TOSHIBA Application Installer.
Page 153: Setting Passwords
When you set a password, you must enter the password before you can work on your computer again. Toshiba supports several types of passwords on your computer: ❖ An instant password—Secures your open programs and files when leaving the computer temporarily.
Page 154: Using A Supervisor Password
Toshiba is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access your computer.
Page 155: Using A User Password
Toshiba is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access your...
Page 156: Deleting A User Password
Utilities Setting passwords To register a password for the power-on password functions: Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Password Utility. The TOSHIBA Password Utility window appears. (Sample Image) TOSHIBA Password Utility window Click Registered. Enter your password, and then enter it again to verify.
Page 157: Toshiba Face Recognition Utility
Toshiba does not guarantee that the face recognition utility will accurately screen out unauthorized users at all times. Toshiba is not liable for any failure or damage that might arise out of the use of the face...
Page 158: Toshiba Pc Diagnostic Tool Utility
Refer to the online Help documentation within the application for additional help. NOTE The TOSHIBA PC Diagnostic Tool utility may show tests for features you do not have. This is normal and does not indicate a problem. To use the TOSHIBA PC Diagnostic Tool utility:...
Page 159: Toshiba Hdd Protection Utility
Utilities TOSHIBA HDD Protection Utility TOSHIBA HDD Protection Utility The TOSHIBA HDD Protection Utility controls your computer’s hard disk drive (HDD) protection feature, which parks the HDD whenever motion is detected on the computer. Using this utility, you can enable or disable hard disk drive (HDD) protection, and set the motion detector’s sensitivity level for AC power and battery...
Page 160: Toshiba Sd™ Memory Card Format Utility
Bridge Media Adapter slot. To format an SD memory card using this utility: Click Start, All Programs, Toshiba, Utilities, and then SD Memory Card Format. The TOSHIBA SD Memory Card Format screen appears. (Sample Image) TOSHIBA SD Memory Card Format screen Select the drive corresponding to the SD memory card.
Page 161: Mouse Utility
To access the Mouse utility: Click Start, Control Panel, and then Mouse under Hardware and Sound, or click the Mouse icon in the Optimize tab of TOSHIBA Assist. The Mouse Properties screen appears. (Sample Image) Mouse Properties screen The settings you can change are divided into these categories: ❖...
Page 162: Toshiba Hardware Setup
Windows operating system. To access it: ❖ Click Start, All Programs, Toshiba, Utilities, and then HWSetup, or click the TOSHIBA Hardware Setup icon in the Optimize tab of TOSHIBA Assist. The TOSHIBA Hardware Setup screen appears.
Page 163 Utilities TOSHIBA Hardware Setup Select the boot device by pressing the arrow keys, then pressing the key. Enter NOTE Since the system is a quick-booting system, you must press the keys immediately after pressing the power button. ❖ Button Setting—Allows you to enable or disable the system control panel/beeps.
Page 164: Usb Sleep And Charge Utility
“USB Sleep and Charge function.” It also displays the remaining battery capacity. Starting the USB Sleep and Charge Utility To start this utility click Start, All Programs, Toshiba, Utilities, and then USB Sleep and Charge. USB Sleep and Charge...
Page 165 Utilities USB Sleep and Charge Utility ❖ NOTE When “USB Sleep and Charge function” is set to Enabled, USB bus power (DC 5V) will be supplied to the compatible port even when the power of the computer is turned OFF. USB bus power (DC 5V) is similarly supplied to the external devices which are connected to the compatible ports.
Page 166: Enabling Usb Sleep And Charge
Utilities USB Sleep and Charge Utility Enabling USB Sleep and Charge This utility can be used to enable or disable the “USB Sleep and Charge function” group. Check the check box for the group to enable the “USB Sleep and Charge function”...
Page 167: Toshiba Zooming Utility
To zoom in, hold down the key and press ; to zoom out, hold down the key and press For more information about how to use the TOSHIBA Zooming Utility, right-click the icon in the Notification Area and then click Help.
Page 168: Toshiba Button Support
Utilities TOSHIBA Button Support TOSHIBA Button Support TOSHIBA Button Support allows you to customize the Mute and Media buttons. These buttons are located on the system control panel directly above the keyboard. To access TOSHIBA Button Support: Click the TOSHIBA Button Support icon in the Optimize...
Page 169: Toshiba Accessibility
Utilities TOSHIBA Accessibility TOSHIBA Accessibility The TOSHIBA Accessibility utility allows you to use the key to create a hot key combination with one of the function keys without pressing the two keys simultaneously as is usually required. Using Accessibility lets you make the...
Page 170: Fingerprint Authentication Utility
Toshiba does not guarantee that the fingerprint utility will accurately screen out unauthorized users at all times. Toshiba is not liable for any failure or damage that might arise out of the use of the fingerprint software or utility.
Page 171: Care And Maintenance Of Your Fingerprint Reader
Utilities Fingerprint Authentication Utility ® The Fast User Switching feature of the Windows operating system is also supported. If user A is logged on and the fingerprint utility verifies the fingerprint of user B (who is already enrolled), the utility recognizes the fingerprint and switches the users. If your system supports power-on security, existing fingerprint samples can be used also for power-on authentication.
Page 172: Fingerprint Reader Limitations
Toshiba does not guarantee that the fingerprint reader will recognize the enrolled user or accurately screen out unauthorized users at all times. Toshiba is not liable for any failure or damage that might arise out of the use of this fingerprint recognition...
Page 173: Toshiba Eco Utility
The TOSHIBA eco Utility monitors your power savings from using eco Mode by tracking real-time power consumption and accumulated savings over time. To access the TOSHIBA eco Utility, do one of the following: ❖ Click Start, All Programs, Toshiba, Utilities, and then eco Utility.
Page 174: Toshiba Service Station
Utilities TOSHIBA Service Station TOSHIBA Service Station The TOSHIBA Service Station helps you keep your new computer running at its best by notifying you when updated software, firmware, documentation or other information is available for your computer. If you have enabled the TOSHIBA Service Station, it will alert you when updates are available, and you can then choose to install the updates if you wish.
Page 175 Utilities TOSHIBA Service Station Choose one of the following options: ❖ Accept both ❖ Accept TOSHIBA PC Health Monitor only ❖ Accept TOSHIBA Service Station only ❖ Decline both ❖ If you do not want to install either program at this time but you’d like to be reminded to install one or both programs...
Page 176: Toshiba Pc Health Monitor
This information is used to identify and provide a notification of system conditions that may affect the performance of your Toshiba computer. It may also be used to help diagnose problems should the computer require service by Toshiba or Toshiba's authorized service providers.
Page 177: Enabling The Toshiba Pc Health Monitor
“TOSHIBA Service Station” on page 174. ❖ If the icon does not appear in the Notification Area, you can use the TOSHIBA Application Installer to install the TOSHIBA PC Health Monitor. For more information see “TOSHIBA Application Installer” on page 152.
Page 178 Utilities TOSHIBA PC Health Monitor The PC Health Monitor and TOSHIBA Service Station software terms of use display. Read the displayed information carefully. Choose one of the following options: ❖ Accept both ❖ Accept TOSHIBA PC Health Monitor only ❖...
Page 179: Configfree
Double-click the ConfigFree icon in the Notification Area. ❖ Press the TOSHIBA Assist button (if applicable to your system) to open the TOSHIBA Assist, and then click the ConfigFree icon. ❖ Click the ConfigFree icon in the Notification Area, and...
Page 180: Configfree ® Utilities
Utilities ConfigFree® NOTE If your computer is not connected to a network, the ConfigFree icon in the Notification Area is displayed with an “X.” ® ConfigFree Utilities Connectivity Doctor The Connectivity Doctor lets you analyze your network connections and fix network connection problems. Using Connectivity Doctor, you can view detailed network information by simply moving the mouse pointer.
Page 181 Utilities ConfigFree® Profile Settings The Profile Settings utility lets you save network settings in ® “profiles.” ConfigFree profiles are useful for easily switching network settings and devices. You can switch network settings simply by selecting the profile with the desired settings. If you visit a client company occasionally, for example, you can set up a profile to match that environment and connect to the network.
Page 182 Utilities ConfigFree® Click Open Settings. The ConfigFree Profile Settings window appears. (Sample Image) ConfigFree Profile Settings window Click Add to start the Create Profile Wizard.
Page 183: Chapter 6: If Something Goes Wrong
This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba’s support services at the end of this chapter.
Page 184: Problems When You Turn On The Computer
If Something Goes Wrong Problems when you turn on the computer Click the Applications tab. If a program has stopped responding, the words “not responding” appear beside its name in the list. Select the program you want to close, then click End Task. Closing the failed program should allow you to continue working.
Page 185 If Something Goes Wrong Problems when you turn on the computer If you are using an AC adaptor, verify that the computer is receiving power from the external power source by looking at the AC power light. If the indicator is glowing, the computer is connected to a live external power source.
Page 186 Try turning the computer on again. If the computer starts normally, the AC adaptor may be defective and will need to be replaced (see the Toshiba Web site at accessories.toshiba.com). If the AC power light starts flashing, remove the battery, and continue with the steps below.
Page 187: The Windows Operating System Is Not Working
If Something Goes Wrong ® The Windows operating system is not working Verify that the AC adaptor is the correct unit for your computer model. The computer may not be able to start from an AC adaptor that is rated for less current (amperage) than the computer requires, even if the rated voltage is correct, and the plug fits correctly in the DC-IN socket.
Page 188: Internet Problems
If Something Goes Wrong ® The Windows operating system is not working ❖ Safe Mode with Command Prompt ❖ Enable Boot Logging ❖ Enable low-resolution video (640x480) ❖ Last Known Good Configuration (advanced) ❖ Directory Services Restore Mode ❖ Debugging Mode ❖...
Page 189: The Windows Operating System Can Help You
Click one of the options listed in the window and then follow the on-screen instructions. You can connect to Support Online by clicking Microsoft Customer Support or by going to Toshiba support at pcsupport.toshiba.com. Resolving a hardware conflict If you receive an error message telling you there is a device driver ®...
Page 190: Fixing A Problem With Device Manager
If Something Goes Wrong Resolving a hardware conflict The device most recently connected to the system is the one most likely to be causing a conflict. Resolving conflicts There are several things you can do to resolve hardware conflicts: ❖ Get the most recent drivers from the manufacturer.
Page 191: Memory Problems
If Something Goes Wrong Resolving a hardware conflict ❖ The Resources tab, which lists resources assigned to the monitor, optional external optical drive, optional external diskette drive, and other power-using functions. This tab does not appear if the device is not using resources. ❖...
Page 192: Power And The Batteries
If Something Goes Wrong Resolving a hardware conflict NOTE For this model, Slot A is the bottom slot. Slot B is the top slot. If only one memory module is to be installed, it must be installed in Slot A. Power and the batteries Your computer receives its power through the AC adaptor and power cord/cable or from the system batteries (battery, optional...
Page 193: Keyboard Problems
After a period of time, the battery will lose its ability to perform at maximum capacity and will need to be replaced. This is normal for all batteries. To purchase a new battery pack, see your accessories information included with your computer, or visit the Toshiba Web site at accessories.toshiba.com.
Page 194: Display Problems
If Something Goes Wrong Resolving a hardware conflict Display problems Here are some typical display problems and their solutions: The screen is blank. Display Auto Off may have gone into effect. Press any key to activate the screen. You may have activated the instant password feature by pressing simultaneously.
Page 195 If Something Goes Wrong Resolving a hardware conflict The built-in screen flickers. Some flickering is a normal result of the way the screen produces colors. To reduce the amount of flickering, try using fewer colors. To change the number of colors displayed: ®...
Page 196: Disk Or Internal Storage Drive Problems
If Something Goes Wrong Resolving a hardware conflict Disk or internal storage drive problems Problems with the internal storage drive or with a diskette drive usually show up as an inability to access the drive or as sector errors. Sometimes a drive problem may cause one or more files to appear to have garbage in them.
Page 197: Optical Drive Problems (Tray-Type Drive)
If Something Goes Wrong Resolving a hardware conflict Your data files are damaged or corrupted. Refer to your software documentation for file recovery procedures. Many software packages automatically create backup files. You may also be able to recover lost data using utility software. Consult your network administrator.
Page 198: Sound System Problems
For more information regarding supported optical media formats, refer to the complete detail specifications for your computer at pcsupport.toshiba.com. If the problem is with an optical data disc, refer to the software’s documentation and check that the hardware configuration meets the program’s needs.
Page 199: Expresscard ® Problems
If Something Goes Wrong Resolving a hardware conflict The computer emits a loud, high-pitched noise. This is feedback between the microphone and the speakers. It occurs in any sound system when input from a microphone is fed to the speakers and the speaker volume is too loud. Adjust the volume control.
Page 200 If Something Goes Wrong Resolving a hardware conflict Double-click the appropriate ExpressCard, which will be listed under one of the categories shown, for example: Disk drives, Network adapters, Other, etc. The operating system displays your ExpressCard’s Properties dialog box, which contains information about your ExpressCard configuration and status.
Page 201: Printer Problems
If Something Goes Wrong Resolving a hardware conflict ® An ExpressCard error occurs. Reinsert the card to make sure it is properly connected. If the card is attached to an external device, check that the connection is secure. Refer to the card’s documentation, which should contain a troubleshooting section.
Page 202: Modem Problems
The other system may be busy or off line. Try making a test transmission to someone else. For more information regarding your system’s V.92 modem, visit the Toshiba Web site at pcsupport.toshiba.com. Wireless networking problems NOTE This section provides general troubleshooting tips for networking ®...
Page 203 To determine if your computer has an internal Wi-Fi adapter, check ® the device list in Device Manager (part of the Windows Control Panel, Hardware and Sound). Some Toshiba models may have a Wireless antenna ON/OFF switch even though they do not have an ® internal Wi-Fi adapter.
Page 204: Dvd Operating Problems
If Something Goes Wrong DVD operating problems Enter IPCONFIG /ALL and press Enter The IP address for each active network adapter will be displayed. ❖ Connect your computer directly to your router or broadband modem, by plugging a standard CAT5 Ethernet patch cable (sold separately) into your computer's RJ45 Ethernet port.
Page 205: Develop Good Computing Habits
“Checking device properties” on page 190 for instructions on using Device Manager to view the optical drive properties. Check the Toshiba Web site for new information on optical drives and their operation. A blank screen appears while watching a DVD-ROM movie or title.
Page 206: Data And System Configuration Backup In The Windows Operating System
If Something Goes Wrong Develop good computing habits On a regular basis, back up the information stored on your internal storage drive. ® Use Windows to back up files, or the entire computer, to an optical disc, or external hard disk. Here are some ways you can do this: ❖...
Page 207 If Something Goes Wrong Develop good computing habits Saving system configuration with Restore Points ® The System Restore feature of the Windows operating system ® quickly creates Restore Points—‘snapshots’ of your Windows operating system configuration—and saves them for later recall. If you experience problems after installing some new hardware or software, you can easily select a previously established Control ®...
Page 208 An external hard drive is recommended in case the internal storage drive fails. No additional software is required. Most of the optical drives built into recent Toshiba portable computer models can write to (or ‘burn’) as well as read from optical discs.
Page 209 If Something Goes Wrong Develop good computing habits Click Start. Click Control Panel. Click System and Maintenance. Click Backup and Restore Center. You can choose to back up some files or the entire computer. Click either Back up files or Back up computer. NOTE If you choose to back up your entire computer, you will be setting up a scheduled backup that will be performed periodically, and will only...
Page 210 If Something Goes Wrong Develop good computing habits ❖ ® Restart the Windows operating system. Always restart the ® Windows operating system after each installation, even if the installation utility does not prompt you to do so. This will ensure that the installation is completed, and will clean up anything that the installation utility left behind.
Page 211: If You Need Further Assistance
Since some problems may be related to the operating system or the program you are using, it is important to investigate other sources of assistance first. Try the following before you contact Toshiba: ❖ Review the troubleshooting information in your operating system documentation.
Page 212: Contacting Toshiba
Go to the Tech Support Center, select your particular model from the list and go to the Detailed Specifications for that model. For the number of a Toshiba dealer near you in the United States, call: (800) 457-7777. Contacting Toshiba If you still need help and suspect that the problem is hardware- related, Toshiba offers a variety of resources to help you.
Page 213: Other Toshiba Internet Web Sites
20041, Agrate Brianza Japan Milano, Italy Latin America and Caribbean Mexico Toshiba America Information Toshiba de México S.A. de C.V. Systems Sierra Candela No.111, 6to. Piso 9740 Irvine Blvd. Col. Lomas de Chapultepec. Irvine, California 92618 CP 11000 Mexico, DF.
Page 214 Spain United States The Rest of Europe Toshiba America Information Toshiba Europe (I.E.) GmbH Systems, Inc. Hammfelddamm 8 9740 Irvine Boulevard D-4-1460 Neuss Irvine, California 92618 Germany United States For more information on additional Toshiba worldwide locations, please visit: www.toshiba.co.jp/index.htm.
Page 215: Appendix A: Hot Keys/Toshiba Cards
Appendix A Hot Keys/TOSHIBA Cards Hot keys and TOSHIBA Cards provide a quick way to modify selected system functions and to launch applications. There are two types of TOSHIBA Cards: Hot Key Cards and Application Cards. Hot Key Cards The Hot Key Cards are used to set or modify the following system functions: ❖...
Page 216: Using The Hot Key Cards
To use the Hot Key Cards: Press and hold the key. The TOSHIBA Cards appear along the top of the screen. (Sample Image) Hot Key Card display Double-click the Card for the system function to be modified. The selected Card is displayed full-size with its available options below it.
Page 217: Application Cards
TOSHIBA Zooming utility For more information, refer to “TOSHIBA Zooming Utility” on page 167. Disc Creator utility This Application Card launches the TOSHIBA Disc Creator utility. TOSHIBA Hardware Setup utility For more information, refer to “TOSHIBA Hardware Setup” on page 162.
Page 218: Using The Application Cards
To launch an application using the Application Cards: Press and hold the key. The TOSHIBA Cards display at the top of the screen. “stacked” Card (Sample Image) TOSHIBA Card display Click the “stacked” card on the far right of the display. The Application Cards are hidden under this card.
Page 219: Card Case
Application Card display (see “Using the Application Cards” on page 218). To use the Card Case: Click Start, All Programs, Toshiba, Utilities, and then Settings for Flash Cards. (Sample Image) Enabling and Disabling Application Cards Click the Open cards case button.
Page 220: Volume Mute
Hot Keys/TOSHIBA Cards Hot key functions Volume Mute This TOSHIBA Card or hot key enables/disables volume mute on your computer. When volume mute is enabled, no sound will come from the speakers or headphones. Selecting this Card or pressing the hot key displays the...
Page 221: Lock (Instant Security)
Hot Keys/TOSHIBA Cards Hot key functions Lock (Instant security) This TOSHIBA Card or hot key blanks the display. Selecting this Card or pressing the hot key displays the following options: (Sample Image) Security options ❖ To enable lock, select ❖...
Page 222: Power Plan
Hot Keys/TOSHIBA Cards Hot key functions Power plan This TOSHIBA Card or hot key displays the power plans and cycles through the power plans. The properties of each power plan, and the power plans that are displayed by this function, are set in the Power Options window.
Page 223: Sleep Mode
Hot Keys/TOSHIBA Cards Hot key functions Sleep mode This TOSHIBA Card or hot key places the computer into Sleep mode. For more information about Sleep mode, please see “Using and configuring Sleep mode” on page Selecting this Card or pressing the hot key displays the...
Page 224: Hibernation Mode
Hot Keys/TOSHIBA Cards Hot key functions Hibernation mode This TOSHIBA Card or hot key places the computer into Hibernation mode. If Hibernation mode is disabled, this hot key will not respond. For more information on Hibernation mode, see “Using and configuring Hibernation mode” on page...
Page 225: Output (Display Switch)
Hot Keys/TOSHIBA Cards Hot key functions Output (Display switch) This TOSHIBA Card or hot key cycles through the power- on display options (only the first option is available when you do not have an external monitor attached) (the last option is available only if you are in Extended Display Mode).
Page 226: Display Brightness
To swap sides, select Swap Image Display. Display brightness This TOSHIBA Card decreases or increases the screen brightness. This hot key decreases the screen brightness. This hot key increases the screen brightness.
Page 227: Disabling Or Enabling Wireless Devices
Hot Keys/TOSHIBA Cards Hot key functions Disabling or enabling wireless devices This TOSHIBA Card or hot key enables/disables the optional wireless devices installed in your computer. The wireless modes are: ❖ ® ® Wi-Fi enabled—Enables just the Wi-Fi module. ❖...
Page 228: Disabling Or Enabling The Touchpad
Hot Keys/TOSHIBA Cards Hot key functions Disabling or enabling the TouchPad™ This TOSHIBA Card or hot key enables/disables the TouchPad. For more information on using the TouchPad, see “Using the TouchPad™” on page Selecting this Card or pressing the hot key displays the...
Page 229: Zoom (Display Resolution)
Hot Keys/TOSHIBA Cards Hot key functions Zoom (Display resolution) This TOSHIBA Card or hot key switches screen resolution. Selecting this Card or pressing the hot key displays the following options: [Space bar] (Sample Image) Screen resolution options Cycle through the screen resolutions, then select the desired...
Page 230: Keyboard Hot Key Functions
Hot Keys/TOSHIBA Cards Hot key functions Keyboard hot key functions This hot key turns the TOSHIBA Zooming Utility to zoom-out. This hot key turns the TOSHIBA Zooming Utility to zoom-in. This hot key turns the backlit keyboard off and on.
Page 231: Appendix B: Power Cord/Cable Connectors
Appendix B Power Cord/Cable Connectors Your computer ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. Canada UL approved CSA approved United Kingdom Europe VDA approved...
Page 232: Glossary
Glossary TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this user’s guide. alternating current BIOS basic input/output system bits per second compact disc CD-ROM compact disc read-only memory CD-RW compact disc rewrite memory CMOS...
Page 233 Glossary disk operating system dots per inch DSTN dual supertwist nematic digital versatile (or video) disc DVD-ROM digital versatile (or video) disc read-only memory enhanced capabilities port EPROM erasable programmable read-only memory file allocation table Federal Communications Commission gigabyte hard disk drive HTML Hypertext Markup Language IEEE...
Page 234 Glossary SDRAM synchronous dynamic random access memory SRAM static random access memory Solid State Drive SVGA super video graphics adapter thin film transistor universal serial bus uniform resource locator wide area network World Wide Web Terms The following terms may appear in this user’s guide. active-matrix display —...
Page 235 Glossary baud rate — The speed at which a communication device, such as a printer or modem, transmits information. Baud rate is the number of signal changes per second (not necessarily the same as bits per second). See also bits per second. BIOS (basic input/output system) —...
Page 236 Glossary central processing unit (CPU) — The chip that functions as the “brain” of the computer. It takes information from outside sources, such as memory or keyboard input, processes the information, and sends the results to another device that uses the information. character —...
Page 237 Glossary default — The setting selected by a program when the user does not specify an alternative setting. device — A component attached to the computer. Devices may be external (outside the computer’s case) or internal (inside the computer’s case). Printers, disk drives, and modems are examples of devices.
Page 238 Glossary double-click — To press and release the pointing device’s primary button rapidly twice without moving the pointing device. In the ® Windows operating system, this refers to the pointing device’s left button, unless otherwise stated. double-density diskette — A 3.5-inch diskette that can hold up to 720 KB of information (half the capacity of a high-density diskette).
Page 239 Glossary file — A collection of related information, saved on disk with a unique name. A file may be a program, information used by a program, or a document. See also document. file allocation table (FAT) — The section of a storage drive that keeps track of the location of stored files.
Page 240 Glossary Hibernation — A feature of many Toshiba computers that saves to the internal storage drive the current state of your work, including all open files and programs, when you turn the computer off. When you turn on the computer again, your work is returned to the same state it was when the computer was turned off.
Page 241 Glossary liquid crystal display (LCD) — A type of display that uses a liquid substance between two transparent electrode panels. When an electric current passes through the electrodes, the molecules in the liquid form a crystalline pattern that polarizes the light passing through it.
Page 242 Glossary network — A collection of computers and associated devices that are connected by communications facilities. A network allows you to share data and peripheral devices, such as printers, with other users and to exchange electronic mail. non-interlaced — A method of refreshing a computer screen, in which each pixel of every line is refreshed as the electron beam scans across and down the screen.
Page 243 Glossary Plug and Play — Generally, refers to the computer’s ability to automatically configure itself to work with peripheral devices. When capitalized, refers to a standard that, when followed by a device manufacturer, allows a computer to configure itself automatically to work with the device. pointing device —...
Page 244 Glossary RJ11 — A modular connector used on most U.S. telephone systems and direct-connect modems. The RJ11 connector is a 6-wire connector. ROM (read-only memory) — Non-volatile memory that can be read but not written to. Non-volatile here means that information in ROM remains whether or not the computer is receiving power.
Page 245 Glossary universal serial bus (USB) — USB is a serial bus that supports a data transfer rate of up to 480 Mbps (480 million bits per second). USB can connect up to 127 peripheral devices through a single all- purpose USB port. USB allows hot swapping of peripherals. See also bus, hot swapping, serial.
Page 246: Index
Alt keys 97 removing 124 Application Cards 217 safety precautions 127 audio BIOS Setup files 140 see TOSHIBA Hardware Setup audio features 140 Bridge Media Adapter inserting memory media 143 backing up files 96 removing memory media 144 battery button Call2Recycle™...
Page 247 Index changing major features 132 main battery 124 desktop exploration 131 character keys 97 desktop icons 132 charging the battery 49 Device Manager 190 checking device properties 190 checking properties 190 click 76 devices communications keyboard 80 network connection 135 mouse 80 set up 134 Disk Defragmenter 196...
Page 248 Index files backing up 103 eject button printing 102 optical drive 105 restoring 104 eject, optical drive 105 saving 101 ENERGY STAR® 38 fingerprint error messages authentication 170 device driver conflict 189 Fingerprint Authentication Utility general hardware problem 189 using 170 non-system disk or disk error 186 Fn keys 97 problem with display settings/...
Page 249 Index Hot key functions 219 not working 185 hot key power plan 122 special Windows® keys 98 http 137 troubleshooting 193 using 97 keyboard, external 80 i.LINK port fast data transfer 145 icon 132 light desktop 132 AC power 47 moving to desktop 132 drive in-use indicator 105 recycle bin 132...
Page 250 155 ExpressCard® inserted 200 supervisor computer will not power up 184 set up 154 contacting Toshiba 211 types 153 corrupted/damaged data files 197 passwords Device Manager 190 instant, using 153 disk drive is slow 196...
Page 251 Index checklist 199 projector 77 error occurs 201 connecting 78 hot swapping fails 200 not recognized 200 real-time clock (RTC) battery 114 ExpressCard® checklist 199 recording ExpressCard® slot appears dead sounds 140 recording sounds 140 external display not working 195 recycle bin icon 132 external monitor 194 registering computer 52...
Page 252 223 TOSHIBA HDD Protection Utility starting again from 92 sound Toshiba online resources 112 problem solving 198 TOSHIBA PC Diagnostic Tool Utility sounds recording 140 TOSHIBA PC Health Monitor 176 speakers TOSHIBA SD™ Memory Card using external 140...
Page 253 Index video cables 77 video display device connecting 77 video projector adjusting display 80 warranty standard limited warranty 42 Web 137 Web Camera using 141 Web sites 212 Wi-Fi® wireless networking 134 Windows® Explorer 99 Windows® operating system Help and Support 189 problem solving 187 Windows®...

This manual is also suitable for:

P505-s8945 - satellite - core 2 duo ghz P505 s8940 - satellite - core 2 duo 2.1 ghz P505 s8950 - satellite - core 2 duo 2.53 ghz Satellite p500 series

Toshiba P505 S8970 - Satellite - Core 2 Duo 2.2 GHz User Manual

Chapter 1: Getting Started

Chapter 2: Learning the Basics

Chapter 3: Mobile Computing

Chapter 4: Exploring Your Computer's Features

Chapter 5: Utilities

Chapter 6: If Something Goes Wrong

Appendix A: Hot Keys/Toshiba Cards

Appendix B: Power Cord/Cable Connectors

Quick Links

Related Manuals for Toshiba P505 S8970 - Satellite - Core 2 Duo 2.2 GHz

Summary of Contents for Toshiba P505 S8970 - Satellite - Core 2 Duo 2.2 GHz