table of contents table of contents ................iii finding answers to commonly asked questions ......1 safety information ..................2 setting up your pc ................3 putting your pc together ................3 safety and comfort ..................4 pc back ....................5 pc front....................7 connecting the modem ..................7 upgrading your 56k modem ..............9 setting up the ethernet connection ..............9 turning on your pc for the first time ...............10...
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using the mouse ..................18 scrolling ....................19 autoscrolling ..................19 panning ....................20 switching mouse button functions .............. 20 changing mouse pointer speed..............20 using the keyboard ..................20 about your keyboard ................20 wireless keyboard set................23 standard keyboard features ..............23 customising the buttons................
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working with sound, pictures, and video ........41 using speakers ...................41 adjusting speaker volume ................41 connecting a multi-channel speaker system to your pc .........42 using a microphone ..................44 adjusting microphone volume..............44 using the microphone with multi-channel audio...........45 working with digital images .................45 about the 7-in-1 memory card reader ............45 using your cd, dvd, and diskette drives ............47 handling cds/dvds..................48...
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troubleshooting ................67 using application recovery and system recovery ......77 creating recovery cds/dvds ................. 79 using recovery cd-dvd creator ..............79 using the recovery tools cd ................80 system restore .................... 81 application recovery ................... 82 system recovery..................83 starting system recovery if the pc is responding..........
finding answers to commonly asked questions In this User’s Guide, you can find answers to questions about the following topics: • Connecting to the Internet, page 32 • Registering your product, page 11 • Creating a CD, page 56 Saving documents, photos, and videos on a CD, page 57 Recording a music CD, page 56 Copying a CD, page 56 Backing up your files to a CD, page 57...
safety information This product has not been evaluated for connection to an “IT” power system (an AC distribution system with no direct connection to earth, according to IEC 60950). ac power safety warnings WARNING: Install the PC near an AC outlet. The AC power cable is your PC’s main AC disconnecting device and must be easily accessible at all times.
setting up your pc putting your pc together Follow the quick setup poster to set up your PC. Look in the PC box for printed details or updates regarding your model PC. When placing your PC, consider an ergonomic arrangement of the PC and your work area to maintain your comfort and productivity.
5 Connect the modem cable to the telephone line wall socket and the modem (select models only) on the back of the PC. Refer to “connecting the modem” on page 7 for details. 6 Turn on the monitor. Turn on the PC. Turn on the speakers. Follow the onscreen instructions, and complete the initial windows until you see the desktop.
computer safety warning WARNING: To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation setup, posture, and health and work habits for computer users. It also provides important electrical and mechanical safety information. To view the Safety &...
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NOTE: PCs use software drivers to control peripheral devices. When you add a Plug and Play (ready to use) peripheral, memory or add-in card, the PC automatically loads the correct driver for the device. NOTE: For peripherals that are not Plug and Play, follow the instructions that came with your peripheral device to load the appropriate driver.
pc front The front of your computer has the drives, the On button and hard disk drive activity indicator light. Some PC models also have connectors on the front of the PC. Your PC features and connector positions may vary. A Top optical drive B Second optical drive C Memory card reader...
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other ways to Check with your ISP for specifics on your connection. connect Before you can connect to the Internet and send or receive e-mail and faxes using There are other ways to telephone dial-up, you must connect your telephone service line to the modem, connect to the ISP that do not use the telephone which is inside the PC.
To connect the cable between the modem and the telephone service line: 1 Plug one end of a modem cable (D) into the modem connector (A) on the back of the PC (C). This connector may be labelled with either Line or a modem connector symbol.
To connect the Ethernet connector to the network: 1 Plug the network cable into the Ethernet connector (A) on the back of the PC. WARNING: Do not plug the telephone service line cable or modem cable into the Ethernet connector. Although the plug looks similar to the plug on the Ethernet cable, they are not the same.
4 Click an option to select your language (if applicable for your model). Click OK and then confirm your selection by clicking Yes. Wait until the PC makes preparations. (It may take up to 30 minutes to set up the language on the PC.) 5 Set up Microsoft ®...
standby mode When the PC is in standby mode, it goes into a low-power state, and the monitor is blank as if it is turned off. The advantages of using standby mode include: • You save time and electricity without having to wait for the PC to go through the normal startup routine when you wake it again.
3 Press and hold down the Shift key on the keyboard, and click Hibernate. NOTE: If Hibernate is not present, you can set up your PC for hibernation; refer to steps 1 through 6 of “automatic standby or hibernation” on page 13. 4 When you want to use the PC again after hibernation, press the On button on the front of the PC.
making recovery cds/dvds Now is a good time to make your recovery discs; see “creating recovery cds/dvds” on page 79. installing software and hardware devices After you turn on the PC the first time and restart it (see page 10), you can install any software programs that came on CDs or DVDs included in the PC box (select models only).
learning the basics NOTE: To use your software, you must know how to use the mouse and keyboard. If necessary, see “using the mouse” on page 18 for how to use the mouse or see “using the keyboard” on page 20 for how to use the keyboard. beginning to use your software The operation of your PC is controlled by two kinds of software: •...
using the desktop The desktop has shortcut icons that make it easy to find the things you need. Icon Opens Use it to Help and Support (select View onscreen Help information models only) about your PC. Easy Internet Sign-up Set up a new or an existing Internet account.
learning to use your pc Click the Start button and select Presario Info Center (select models only). A window opens with a welcoming message. Click an item on the left of the message to view information about your PC, including: •...
To copy an item: 1 Right-click the item. 2 Select Create Shortcut. The shortcut appears in the folder. 3 Drag the item into the All Programs list or into another folder. If you use Add or Remove Programs in the Control Panel to delete a software program, the shortcut in All Programs may not be removed.
NOTE: The wireless mouse goes into a sleep or suspend mode after 20 minutes of inactivity. Click a button on the mouse to wake it. (Moving the wireless mouse does not wake it.) The mouse has two or three buttons on the top. •...
panning 1 Press and hold down the centre scroll wheel button. 2 Slowly move the mouse in the direction you want to pan. The farther you move the pointer from the starting point, the faster the document pans. 3 To stop panning, release the scroll wheel button. NOTE: Panning only works if the window’s horizontal scroll bar is active.
internet keyboards Internet keyboards may connect directly to your PC or may be wireless. (See “wireless keyboard set” on page 23 for a description of the wireless set.) Some keyboards do not have the Internet buttons shown here at the top of the keyboard, and some use a different layout on the top right.
internet keyboard 2 This keyboard enables you to: • Connect to the Internet (if you have an established Internet account). • Search for information on the Internet. • Customise the buttons to open programs and connect to Internet Web sites. •...
wireless keyboard set A wireless keyboard (B) uses a receiver/transmitter unit (A), instead of a connector cable, to communicate with your PC. The wireless keyboard, mouse (C), and receiver set is available with select models only. A Wireless receiver B Wireless keyboard C Wireless mouse A light (D) on the receiver indicates receiver activity.
function keys The function keys, located above the main keys, are labelled F1 through F12. • Pressing F1 displays a Help window for the software program being used. • Pressing F3 displays a search window. F1 and F3 are available at all times. Other function key operations vary by software program.
numeric keys Press the Num Lock key to lock and unlock the numeric key functions: • When the Num Lock light on the keyboard is on, the numeric keys work in the same way as the number keys and arithmetic functions found on a basic calculator.
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Compaq NOTE: The number, location, and labelling of buttons vary by keyboard model. Figure Icon Feature Description Standby Puts PC into power-saving mode (screen is blank but PC is still on). To make screen reappear, press the Esc key, or press standby again. May take 10–30 seconds before screen reappears.
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Figure Icon Feature Description Shopping Sports Finance Goes to popular Web sites. Can be reconfigured to open any site or Connect software program. Search Chat E-Mail See figure Media Controls Operates CD or DVD player. following table (CD/DVD/MP3) Volume control Volume knob: Increases speaker volume when turned clockwise and (Volume knob or decreases volume when turned anticlockwise.
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A Internet B Help C Search D E-mail E Offers F Entertainment G My Presario H Shopping NOTE: The number, location, and labelling of buttons vary by keyboard model. Figure Icon Feature Description Internet Connects you to a customisable Web page filled with local weather, news, sports, and financial information.
customising the buttons You can customise some of the special buttons on the keyboard (select models only) to open different programs or files, or to connect to favorite Web sites: 1 Click Start on the taskbar. 2 Choose Control Panel. 3 Click Printers and Other Hardware, if it is present.
using a printer Refer to the user manual that came with your printer for instructions on connecting and using the printer. Printers receive instructions from your PC via software called printer drivers. In many cases your PC automatically finds the necessary printer driver. If it does not, follow instructions that come with your printer to install the specific printer driver that it requires.
using the internet This chapter discusses the Internet, how to use a browser and e-mail, and how to set up your Internet account. Use the Internet to search for and to find information or services on the Web, or to use an e-mail program to get, read, or send electronic mail messages. Hardware and software programs provided on your PC may vary.
The World Wide Web (WWW), also called the Web, is a public part of the Internet used by individuals, companies, governments, and organisations. These individuals and groups have created millions of Web pages in support of their activities. A Web page is a file or group of files that a user can access by entering the Web page’s file location, or URL.
Use Easy Internet Sign-up (available on select models only) to sign up for a new or an existing ISP account; see “signing up for a new or an existing isp account using easy internet sign-up” on page 33. The software programs for available ISPs are part of your PC.
Once you are connected to the Internet, your browser displays the home Web page. You can go to a different Web site by entering its address (such as http://www.compaq.com) in the address box in the Web browser, and then pressing Enter on your keyboard. Or, you can use the browser Search tool to search for references to a specific word or phrase on the Web.
To use Content Advisor: 1 Click Start on the taskbar, and then click Control Panel. 2 Click Network and Internet Connections, if it is present. 3 Double-Click Internet Options. 4 Click the Content tab. 5 In the Content Advisor area, click Enable. 6 On the Ratings tab, click a category in the list, and then click and drag the slider bar until the rating level is set to the limit you want to use.
sending e-mail messages with outlook express 1 Click Start on the taskbar, and select the E-mail Outlook Express icon. NOTE: You can also press the E-Mail button on the keyboard to open Outlook Express (select models only). 2 Click the Create Mail icon. 3 Type in, or select from an address book, the address of each recipient.
getting help help and support center Information about your PC is in the onscreen Help and Support Center (select models only). Here you can find links to driver updates, access to technical support options, and information about commonly asked questions. To open the Help and Support Center: 1 Press the Help button (select models only) on your keyboard.
getting messages After you view or close a message, it will not automatically display again. To read a previously received message, open Compaq Connections: 1 Click Start on the taskbar. 2 Chose All Programs. 3 Choose PC Help & Tool. 4 Choose Compaq Connections.
resolving problems For help on general and miscellaneous problems you may be experiencing, refer to “troubleshooting” on page 67. upgrading and servicing the pc Information about the internal parts of the PC chassis is in the Upgrading and Servicing Guide. warranty &...
microsoft windows xp operating system For questions about the Microsoft Windows XP operating system, refer to: • Help and Support. For onscreen help and troubleshooting, click Start and then Help and Support. • The Microsoft Windows XP guide, included with your PC documentation. user’s guide...
working with sound, pictures, and video using speakers Speakers are included with the monitor (select models only), or are sold separately. For details on connecting stereo speakers to the PC, see the quick setup poster. NOTE: Speakers may be passive (no power button and no power cable) or active (power button or power cable).
The two ways to use the Volume icon are: 1 Click the Volume icon on the taskbar. 2 Adjust the volume. 3 When you are satisfied with the sound level, click outside the Volume window to close this window. 1 Double-click the Volume icon on the taskbar. The Volume Control settings window opens.
configuring the multi-channel sound manager 1 Click Start on the taskbar. 2 Choose All Programs. 3 Choose Music. 4 Click Multi-channel Sound Manager and then click Multi-channel Sound Manager again. The Audio Configuration window opens. NOTE: If you do not see the Speaker Configuration tab, your PC does not have the multi-channel capability.
using a microphone Your PC comes with one microphone connector in the back of the PC. Some models have a second microphone connector in the front of the PC. Only one microphone connector works at a time, and the back connector is ready to use unless you have the multi-channel audio speakers option.
5 Click OK. 6 Adjust the volume for Microphone Balance. If the volume is now acceptable, proceed directly to step 10. NOTE: If you do not see the Advanced button, select Options from the Recording Control window, and then click Advanced Controls. 7 To make finer adjustments to the sound, click the Advanced button, and then select the (Microphone) 1 Mic Boost tick box.
The card reader is accessible on the front of the PC. It has four horizontal card slots which accept the memory cards and the microdrive disk drive. Card 4-slot Reader ™ CompactFlash type I media Lower left slot CompactFlash type II media Lower left slot IBM Microdrive disk drive Lower left slot...
4-slot memory card reader A In-use light B Upper left slot C Lower left slot D Upper right slot E Lower right slot Card Insert Into 4-slot reader CompactFlash type I media Receptacle edge (holes) C (lower left) CompactFlash type II media Receptacle edge (holes) C (lower left) IBM Microdrive disk drive...
handling cds/dvds To avoid damaging a disc, follow these guidelines: • Return the disc to the case when you are finished using it. • Handle the disc by its outside edges or centre hole only. • Do not touch the unlabelled side of a disc or place the unlabelled side down on your desk.
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3 Gently place the disc in the tray with the label facing up. NOTE: On a double-sided DVD, read the text around the inner hole of the disc to determine which side (A versus B or Standard versus Widescreen) to play.
using the combo drive The combination drive is available on select models only. It combines the functions of two drives into one: Either a DVD+RW/+R drive (dvd writer) and a CD-RW drive, or a DVD-ROM drive and a CD-RW drive. using the diskette (floppy) drive The diskette (floppy) drive is available on select model PCs.
• Listen to music over the Internet. If you are connected to the Internet when playing a music CD, MusicMatch Jukebox searches a CD database on the Internet, displays the song titles in the Playlist area, and then begins playing the CD. The next time you play this CD, you don’t need to be connected to the Internet —...
2 To play the CD, click the buttons in the Windows Media Player window. To play a particular song, double-click its song title (or track number) in the Playlist. You can also control the CD by using the media control buttons on the keyboard (select models).
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A Control Panel B Video window You may want to start WinDVD and adjust the settings before inserting the disc and starting the movie. To start WinDVD without a disc in the drive: 1 Click Start on the taskbar. 2 Choose All Programs. 3 Choose Video.
• To resize the video window when it is not full screen, place the mouse pointer on a window corner, and then drag the border. Click the Full Screen button in the upper-right corner of the WinDVD control panel. • For information on the InterVideo WinDVD software, refer to the online Help within the program by clicking the ? (question mark) icon in the WinDVD control panel.
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If you have a dual-language Video CD, you must select the language you want to hear, or both languages play at the same time. The sound of one language comes from the left channel (speaker) and the other language comes from the right channel.
creating (burning) cds with recordnow! NOTE: HP supports lawful use of technology and does not endorse or encourage the use of our products for purposes other than those permitted by national copyright law. If your PC has a CD-RW or DVD Writer (select models only), your PC has recording software and you can make your own music or data CDs.
To record a CD-R or CD-RW disc: 1 Open RecordNow!, and if necessary erase the CD-RW disc; see “getting started with recordnow!” on page 56. 2 Click the Audio Projects tab at the top of the RecordNow! window. 3 Click a project option: •...
To create a music CD using Windows Media Player: 1 Click Start on the taskbar, choose All Programs, and then click Windows Media Player. 2 Click Copy to CD or Device. 3 Follow the onscreen instructions to select the music files and the CD or device.
using a tv as a monitor Your PC may have TV-out (select models only) capability, which means you can connect it to a television to view the computer image on a TV screen. With the TV-out feature, you can view the computer image, watch DVD movies (if you have a DVD player), or play games on your TV.
• If your TV has a composite video socket and your PC has a composite video socket, connect a composite video cable to the Video In socket on the TV to the composite video socket on the back of the PC. A Composite video cable B Back of PC...
3 Turn on your PC. 4 When the Windows desktop appears, right-click an empty area of the desktop and choose Properties. 5 Click the Settings tab. 6 Click the Advanced button. 7 Click the nView tab, if available, and in the area nView Display Mode select Clone to view the computer image on your PC monitor and your TV simultaneously.
disconnecting the tv 1 Disable the TV option. See the previous procedure. 2 Turn off the TV and the PC. 3 Remove the video cable from the TV and the PC. 4 Remove the audio cable from the TV and the PC. 5 Reconnect your PC speaker cable to the Line Out socket (lime green connector) on the back of the computer.
taking care of your pc protecting your pc from power surges Power surges, for example voltage spikes, power outages or blackouts, may cause software problems. Symptoms of voltage spikes include a flickering video display, unexpected PC startups, and the PC not responding to your commands. A voltage spike can occasionally corrupt or destroy files.
The virus-scanning program manufacturer provides free virus scan updates through your Internet connection for an initial period after your PC purchase. You can purchase a subscription service for updates after the initial free period expires. You should take the following precautions to protect your PC: •...
viewing the amount of used and free disk space 1 Click Start on the taskbar. 2 Click Control Panel. 3 Click Performance and Maintenance, if it is present. 4 Double-click Administrative Tools. 5 Double-click Computer Management. The Computer Management window opens.
removing desktop icons You can remove most desktop icons by either deleting them or moving them to an unused icons folder. CAUTION: Do not delete unfamiliar desktop icons. Instead, follow the steps to move unfamiliar desktop icons to the Unused Desktop Shortcuts folder.
troubleshooting For help on general and miscellaneous problems you may be experiencing with your PC, refer to the following pages for possible solutions. For more detailed information, press the Help button on your keyboard, or click Start on the taskbar and select Help and Support. To find help for problems with your PC, see the table in this section that Symptom describes describes the symptom, problem, and solution for your situation.
audio Symptom Problem Solution No sound is produced. Volume is muted. Press the Mute button on the keyboard to see if the mute feature is turned on. Click Start, and then click Control Panel. Click Sounds, Speech, and Audio Devices, if it is present, and then double-click Sounds and Audio Devices.
cd-rom, cd-rw, dvd-rom, or dvd writer drive (continued) Symptom Problem Solution • Cannot create (burn) a CD. Problem with disc. Make sure the disc is clean and undamaged. If recording stopped during a recording session, the disc may be damaged; use a different disc. •...
diskette (floppy) drive (select models only) (continued) Symptom Problem Solution Diskette drive cannot save Diskette is full or the file is Use another diskette or compress the file to reduce its size. (write) information to the too big. diskette. Diskette is write-protected. Slide the write-protection tab to the unlocked position on the diskette.
hard disk drive Symptom Problem Solution PC seems to be locked up Program in use has stopped Use the Windows Task Manager to close any programs not and not responding. responding to commands. responding or to Restart the PC: Press the Ctrl, Alt, and Del keys on the keyboard at the same time.
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hardware installation (continued) Symptom Problem Solution New device does not work. Cannot install new device You must be logged in as the computer administrator to install driver. or uninstall a device driver. To switch users, click Start, click Log Off, and then click Switch User; choose the computer administrator user.
internet access Symptom Problem Solution Cannot connect to the Internet Service Provider Verify Internet settings, or contact your ISP for assistance. Internet. (ISP) account is not set up properly. Modem is not set up Reconnect the modem, verifying connections; see page 7. properly.
keyboard and mouse Symptom Problem Solution Keyboard commands and Keyboard connector is not Turn off the PC by using the mouse, reconnect the keyboard typing are not recognised properly connected. to the back of your PC, and turn on your PC. by the PC.
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keyboard and mouse (continued) Symptom Problem Solution Optical mouse does The optical sensor uses the pattern Place the mouse on a mousepad or white sheet of paper. not track cursor well. of the surface to track the position of the cursor. Reflective surfaces, grooved surfaces, glass or other see- through surfaces inhibit the ability of the sensor to track the cursor.
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power (continued) Symptom Problem Solution PC appears locked PC is not working. Press and hold the On button until the PC turns off. up and won’t turn off when the On button is pressed. PC powered off The unit temperature was exceeded. Unit is in an exceedingly hot environment.
using application recovery and system recovery The PC uses the operating system and installed software programs during normal operation. If your PC works improperly or stops because of the software, you may be able to repair it. You need recovery discs (CDs or DVDs) for some repairs that use the Compaq Application Recovery program or the Compaq System Recovery program.
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software. Use System Restore to return the PC to the settings the PC had before you installed the program. For more information, type System Restore into the Search box in Help and Support. • Application and Driver Recovery If the problem with the PC seems to be with only one program or one driver, it may be that the application program or the driver program is damaged.
creating recovery cds/dvds 1 You can recover (bring back) the operating system and programs that were included on your hard drive just as they were when you bought the computer. 2 You recover the operating system and programs directly from your hard drive, where a copy was placed for your convenience.
The recovery discs set is a complete image of the original PC hard disk drive contents and is matched to your PC model number. The discs set contains the operating system, drivers and application software that were originally installed on the PC at the factory. You can use this program to make only one set of recovery CDs or DVDs for your PC.
• Create a new data partition on your PC hard disk drive. • Start the Microsoft Recovery Console (a utility from Microsoft that can perform operating system diagnostics and repairs). WARNING: Before using the Compaq Recovery Tools CD to change your hard disk drive, make System Recovery CDs for your PC by using the Compaq Recovery CD-DVD Creator program.
application recovery NOTE: Not all models include the Application Recovery program. Perform steps 3 through 5 of the following procedure. If Compaq Application Recovery appears in the folder, your PC includes the program. If an individual factory-installed application or driver accidentally gets erased or damaged, you can reinstall the software using the Compaq Application Recovery program (select models).
system recovery When other methods of repairing your system software (like System Restore or Application Recovery) fail, you may want to use the Compaq System Recovery program as a last resort to reinstall the software. When necessary, you can reinstall the operating system and the application software that was originally installed on the PC at the factory by using the System Recovery program.
starting system recovery if the pc is not responding 1 Turn off the PC. If necessary, press and hold the On button until the PC turns off. 2 Disconnect all peripheral devices from the PC except the monitor, the keyboard, and the mouse. 3 Press the On button to turn the PC on.
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to run system recovery program using recovery discs: 1 If the PC works, back up all data files that you want to save onto removable media, such as CD-RW or diskette. Remove the backup CD or diskette you’ve made. 2 Press the Eject button on the top disc drive, and wait for the tray to open. Insert Recovery disc #1 and close the tray.
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creating a DVD, 58 erase disc, 56 creating CDs using CD-RW drive, 56, 58 erased software, 82 creating CDs using Windows Media Ethernet Player, 57 about, 9 creating CDs with RecordNow!, 56 creating recovery discs, 79 faxes, standby mode, 12 creating Recovery Tools CD, 80 finding software programs, 17 customizing keyboard buttons, 29...
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MPEG video, playing, 54 Multi-channel Sound Manager, 41, 42 keyboard multi-channel speakers customizing buttons, 29 connecting, 42 features, 21, 22 selecting, 43 indicators, 25 using a microphone, 45 troubleshooting, 74 music using, 20 Help in MusicMatch Jukebox, 51 wireless, 23 Help in Windows Media Player, 52, keyboard keys alphanumeric, 23...
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transferring files and settings to restarting the PC, 77 new PC, 14 restoring system, 77, 78 troubleshooting, 67 restricting Internet content, 34 turning off, 11 RJ-45 port, 9 turning on, 10 rollback, driver, 77 viewing PC image on TV, 60 PC Help &...
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television, viewing PC image V.92 modem, 9 on a TV, 59 Video CD terminology for DVD, 52 dual-language, 55 tips, 37 playing, 54 transferring information to your viewing onscreen guides, 18 new PC, 14 virus protection, 63 troubleshooting, 67 voltage requirements, 2 turning off PC, 11, 77 volume turning on PC...