Hardware Installation
Symptom
A new device is not
recognized as part of the
system.
A new device does not work.
A
Possible solution
Install the device driver from the CD provided with the device, or download
and install the driver from the device manufacturer's Web site.
You may need an updated driver for Windows Vista. Contact the device
vendor directly for an update.
For HP peripherals, visit the HP Web site. Refer to the Limited Warranty and
Support Guide for details.
Ensure that all cables are properly and securely connected and that the pins in
the cable or connector are not bent.
Turn off the computer, turn on the external device, and then turn on the
computer to integrate the device with the computer.
Restart the computer, and follow the instructions for accepting the changes.
Deselect the automatic settings in the operating system for the card, and
choose a basic configuration that doesn't cause a resource conflict.
You can also reconfigure or disable devices to resolve the resource conflict.
You must be logged in with administrative privileges to
install or uninstall a device driver. If you need to switch
users, click the Windows Start Button, click the Arrow
button next to the Lock button, and then click Switch User. Choose a user
with administrative privileges.
Troubleshooting Computer Problems
13