30
Troubleshooting and Maintenance Guide
7
Click Recovery Manager.
You are asked if you want to perform:
a
a program restore (an application recovery)
b
a driver reinstallation
c
a Microsoft System Restore
8
If you want to perform a Microsoft System Restore, click Yes, and follow the onscreen
instructions.
9
If you do not want to perform a Microsoft System Restore, click No to start the
recovery process, and follow the onscreen instructions.
NOTE: System Recovery deletes any data or programs that you created or installed
after purchase. Be sure to back up any data that you want to keep onto a
removable disc.
10
Complete the computer startup, finish the registration process, and wait until you see
the desktop. Then, turn off the computer, reconnect all peripheral devices, and then
turn on the computer.
Starting System Recovery through System Startup
If Windows Vista is not responding, but the computer is working, use these steps to
perform a System Recovery:
1
Turn off the computer. If necessary, press and hold the On button until the computer
turns off.
2
Remove the HP Personal Media Drive if your computer includes one. Disconnect all
peripheral devices from the computer except the monitor, the keyboard, and the
mouse.
3
Press the On button to turn on the computer.
4
During the startup, do the following to enter the Recovery Manager program: When
the first screen with the HP or Compaq logo appears, press the F11 key on the
keyboard. (You have only a few seconds to press the F11 key before the normal
startup process continues.)
5
The computer starts the Recovery Manager program; wait for the onscreen instructions
to display, and then follow those instructions.
NOTE: System Recovery deletes any data or programs that you created or installed
after purchase. Be sure to back up any data that you want to keep onto a
removable disc.
6
Complete the computer startup, finish the registration process, and wait until you see
the desktop. Then, turn off the computer, reconnect all peripheral devices, and turn on
the computer.